Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Senior Account Manager - Groceries to join our
Milan (Italy)
team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth on our platform.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
Grocery
team.
This position is based in Milano.
We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape.
Here’s what your day-to-day might look like:
Strategic Partnership Management:
Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Growth Consulting:
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Revenue Generation:
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Cross-Functional Leadership:
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Operational Excellence:
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
What You’ll Need to Thrive
Essential:
Significant commercial experience
, with a background in groceries, FMCG, or high-growth technology companies.
Knowledge of the food retail industry
, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships
with strategic stakeholders and global brands.
Professional fluency in Italian and good command of English
to collaborate with our global teams and partners.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 2
The total target compensation OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €45,000 – €57,000 gross per year, of which the base salary range is €40,000 – €46,000.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€45.000
—
€57.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
seniorMilan, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Чем предстоит заниматься: Продавать рекламные возможности 2ГИС: поднятие организации в строке выдачи, размещение логотипа на карте, оформление сторис и другие форматы. Вести переговоры по телефону и на встречах — онлайн, в офисе или у клиента.
ОфисКострома
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Москва, RU; Россия
О команде
Авито Товары — вертикаль Авито, которой каждый месяц пользуются миллионы людей. Мы помогаем покупать и продавать разные товары: от личных вещей и электроники до стройматериалов и запчастей. Наша цель — помогать продавцам расти, рассказывать об инструментах продвижения и увеличивать оборот, а также развивать инструменты, которые помогают пользователям совершать сделки на Авито.
Какие задачи вас ждут:
управлять проектом по развитию аутсорсинговых контакт-центров, в совокупности — 100 агентов;
развивать портфель продавцов малого сегмента, в том числе:
увеличивать долю платящих пользователей;
повышать ARPPU;
выполнять целевой показатель по количеству продавцов, переведённых на следующий этап жизненного цикла;
управлять работой аутсорсинговых контакт-центров, в том числе:
вести договоры и SLA;
развивать модель оплаты;
контролировать загрузку и ёмкость;
проводить регулярные операционные встречи с подрядчиками, ставить планы улучшений и при необходимости перераспределять объёмы между ними;
формировать библиотеку сценариев для разных продуктов, базовую и специализированную программы обучения агентов и систему контроля качества;
еженедельно отслеживать базу, загрузку, производительность, конверсию и качество;
следить за юнит-экономикой проекта.
Мы ждём, что вы:
имеете опыт управления телепродажами от 2 лет;
работали с аутсорсинговыми контакт-центрами, в том числе:
выстраивали процессы;
ставили задачи;
управляли продажами;
управляли B2B-командой продаж и умеете повышать её эффективность, в том числе в распределённом формате;
строили отделы холодных продаж;
умеете сохранять баланс интересов пользователей и компании;
уверенно владеете приложениями MS Office: Outlook, Word, Excel, PowerPoint;
работали с аналитическими инструментами и системами учёта: BI, CRM, а также занимались проектным управлением.
Работа у нас — это:
официальное трудоустройство по ТК РФ с первого рабочего дня;
партнёрские отношения с бизнесом и возможность влиять на продукт;
развитая культура обмена опытом: регулярные тренинги, митапы, конференции и наставничество;
возможность помогать российскому бизнесу из разных категорий развиваться с помощью рекламного трафика и продаж;
внешнее и внутреннее обучение за счёт компании: курсы, тренинги, лекции и менторство;
техника, программное обеспечение и аксессуары для работы;
расширенная забота о здоровье: ДМС, страхование жизни, онкострахование;
сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких;
корпоративный спорт: групповые тренировки, велбиинг-приложение;
спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование;
компенсация питания.
Location: Portugal
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Cyprus
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is a licensed payment service provider with multiple licenses across the EEA, serving merchants in high-risk industries. The company has been on the market for about two years and is now building its sales function to scale merchant acquisition.
Role Overview
Take ownership of merchant acquisition, from first contact to signed agreement. This role offers the opportunity to shape a growing sales pipeline, build lasting relationships and make a direct commercial impact. You will also connect with prospective merchants at international industry events.
Key Responsibilities
Build a pipeline of merchants from high-risk industries through targeted outreach.
Manage deals across the full cycle: from initial contact and negotiation to contract signing.
Build long-term relationships with merchants to retain them and uncover new opportunities.
Keep accurate pipeline and deal data in CRM for reporting and forecasting.
Deliver monthly and quarterly sales targets.
Represent the payment solution at international conferences and industry events.
Requirements
Experience in B2B sales in payments, fintech, Forex, iGaming or another high-risk industry, including selling payment products to merchants.
Track record of meeting or exceeding sales targets.
Experience negotiating commercial agreements.
Experience with CRM and a structured sales process.
Fluent English (C1 or higher); Russian is a plus.
Willingness to travel to industry conferences.
Key Soft Skills
Negotiation and persuasion.
Independence and self-motivation.
Clear communication and relationship-building.
Results orientation and persistence.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Вы будете готовить управленческую отчётность Финтеха, анализировать ключевые финансовые показатели, участвовать в бюджетном контроллинге, разрабатывать и согласовывать схемы управленческого учёта, а также собирать прямой и косвенный Cash Flow.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a highly skilled and experienced Finance Manager to join our team.
The ideal candidate will have a strong background in accounting processes, with a proven track record of managing month-end closing process and handling a full set of accounts.
The Finance Manager will be responsible for overseeing all aspects of accounting, ensuring accuracy, transparency, and compliance.
What You’ll Be Doing
Review and prepare a full set of accounts including management accounts reporting independently.
File, maintain, and distribute accounting documents, records, and reports.
Manage GST Reporting – Filing quarterly GST returns.
Communicate well within the team and make sure internal deadlines and reporting/planning expectations are met.
Liaise with auditors/tax representatives.
Collaborate with cross-functional teams for data requests and integration into financial systems.
Communicate with relevant departments for policy making.
Actively involve/communicate with stakeholders on policy changes and continuous improvement to enhance the existing policies, processes and data.
Support ad-hoc projects when necessary.
What We Look For In You
Degree in Accounting/ Finance or related disciplines (ACCA or equivalent preferred).
Prior relevant audit experience in the Big 4 accounting firms
Prior experience with Crypto / a strong interest in Crypto industry
Basic knowledge on Singapore GST and understanding of the requirements for Singapore GST claims.
Proficiency in MS Office tools, particularly Excel. Experience in using Oracle is an added advantage.
Ability to multi-task, work under pressure and meet deadlines.
Ability to work independently with minimal supervision.
Excellent organization, problem-solving, interpersonal and communication skills.
A good team player.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Ищем внимательного и системного специалиста, который будет отвечать за финансовые сверки, анализ расхождений и контроль расчетов с партнерами. • Проведение регулярных финансовых сверок.
This person will help lead some of our most strategic relationships, build new ones, and shape the next chapter of our agentic commerce strategy and partnerships.
Location: Remote, Poland; Armenia; Agios Athanasios, Cyprus; Europe; Tbilisi, Georgia; Kazakhstan; Serbia; Spain; Ukraine
Workplace: fully
Simple Life
is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle, without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization and real-life support.
Simple has had over 17 million downloads and more than 300,000 5-star reviews, and has helped millions lose weight successfully and sustainably. We’ve been recognised as Best Virtual Coach and one of the Top 100 AI companies, all thanks to a dedicated global team driving real impact. To learn more, visit
simple.life
.
About the role
We’re looking for an experienced Senior Growth Product Manager to own conversion to purchase across our full acquisition funnel.
You’ll own the path from the first ad impression to the first payment. That covers traffic intent, quiz onboarding, the web paywall, offers and upsells, and the hand-off into the app. You’re also accountable for the quality of that revenue: refunds and first renewals.
This is a hands-on leadership role. You set direction and run the team’s experimentation engine, and you still go deep into the data and the funnels yourself.
Key responsibilities
Own the core metrics: conversion to purchase and incremental revenue, along with the quality of that revenue (refunds, first renewals).
Allocate the team’s capacity, including design time shared with adjacent product areas, against the biggest revenue levers.
Test across the whole funnel: intent-based flows and segments, warm-up and quiz logic, paywalls, pricing, trials, offers and upsells. Do it at high velocity.
Work with performance marketing on creative strategy and messaging, so the promise a user sees in the ad carries through into onboarding and the offer.
Understand how each acquisition channel (paid, organic, referral) shapes user behaviour, and design flows around user intent, source and behavioural profile.
Build behavioural funnels, attribution views and dashboards, find where users drop off, and fix it.
Listen to users: what they say, feel and struggle with. Turn those insights into journeys that convert.
Use UX and sales psychology where it fits (personalization, social proof, urgency, storytelling) to raise the perceived value of the outcome and reduce friction at the decision point.
Work with analytics, engineering and product teams to ship end to end, and prioritise by revenue impact.
Experience and qualifications
6+ years in growth or product roles at consumer subscription businesses, including 2+ years managing people (PMs, designers or analysts).
End-to-end ownership of a web-to-app or web subscription funnel with real paid traffic (≥ $[X] a month in spend), and numbers you moved.
Working knowledge of paid acquisition (Meta, TikTok, Google and others): how a creative or channel change shows up in your funnel.
Deep hands-on experience with A/B testing, including warm-up strategies, and the judgement to know which results to trust.
Strong analytical skills. You dig into behavioural and payment data yourself and can build and work with growth models.
Experience aligning marketing, product and engineering around shared goals.
About you
Results-driven, comfortable in a fast-moving environment, and you iterate quickly based on data and feedback.
You care about user experience and revenue equally, and you don’t treat them as a trade-off.
You have a good instinct for where growth is hiding, and you combine data with creative problem-solving to get it.
You communicate clearly and can bring teams at every level along with you.
You keep up with what’s happening in the subscription industry.
Perks and benefits
Competitive salary package commensurate with experience, plus stock options
The equipment you need to do your job
A premium Palta Family subscription (Simple, Flo, Zing etc.)
21 days annual leave, plus bank holidays
Office in Limassol (hybrid) or a remote option for candidates residing outside of Cyprus
🗓 Управлять ивент-календарем: планировать мероприятия по всему миру для лидогенерации, узнаваемости бренда и выхода на новые рынки. 🏗 Создавать крутые стенды: от идеи, зонирования (лаунж, демо-зоны) и работы с застройщиками до настройки Wi-Fi для лид-сканирования.
Location: Malaysia, Petaling Jaya
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
At PlayStation Studios Quality Assurance (QA), we believe that our people are what make us exceptional. We foster a playfully positive culture and are always
seeking
new and diverse faces to help us grow. Join us and be a part of a world-class team that crafts outstanding entertainment experiences.
Quality Assurance is not only
a great way
to enter the gaming industry, but it also offers the potential for growth within the department or even into other positions and roles. As part of PlayStation Studios QA, you will have the chance to support the full library of PlayStation Studios, including Naughty Dog, Insomniac Games, Polyphony Digital, Guerilla Games, and many more. Collaborate with world-class developers and contribute to the next great PlayStation Studios release.
Role Overview
As a QA Manager, you will play a key role in overseeing the delivery of high-quality QA services across multiple PlayStation Studios titles. You will build strong relationships with development studios and internal stakeholders, ensuring QA services meet project requirements, agreed service levels and business expectations.
You will be responsible for resource planning, budget oversight and operational efficiency while supporting the performance, development and growth of QA teams. Working closely with QA leadership, Service Owners and Production teams, you will anticipate studio needs, manage delivery risks and drive continuous improvements across QA operations.
This role offers the opportunity to collaborate with world-class development teams and contribute to the successful delivery of PlayStation Studios titles.
Work Ratio & Service Ownership
Manage a portfolio of approximately 2–6 titles, depending on project requirements and operational needs, sometimes with the support of an Assistant Manager (AM).
QA Managers who also undertake Service Owner responsibilities may have a reduced title commitment to accommodate their additional responsibilities.
Responsibilities
QA Service Delivery:
Oversee the delivery of high-quality QA testing services across assigned PlayStation Studios titles, ensuring alignment with project requirements, timelines and agreed service levels.
Studio Relationship Management:
Build and maintain strong relationships with PlayStation Studios development teams and internal stakeholders, understanding their testing needs, expectations and operational priorities.
Service Engagement & Planning:
Develop and execute service engagement strategies for assigned studios and partners, coordinating testing requirements, schedules, communication and service improvements.
Resource & Budget Management:
Collaborate with QA leadership and Production teams to develop resource plans, oversee budgets, monitor operational requirements and ensure effective allocation of testing resources.
Operational Efficiency:
Identify opportunities to improve testing efficiency, resource utilisation and service delivery processes, implementing improvements that support departmental and studio objectives.
People Leadership & Development:
Lead, coach and mentor QA team members, supporting performance management, regular feedback, career development and succession planning.
Service Level Management:
Manage Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), monitoring service performance and addressing delivery risks or concerns.
Stakeholder Communication & Reporting:
Facilitate regular studio engagement meetings, providing clear updates on testing progress, risks, budgets, schedules, resource requirements and operational performance.
Risk & Escalation Management:
Act as a key escalation point for assigned studios throughout the Software Development Lifecycle (SDLC), proactively identifying and addressing testing challenges before and after launch.
Continuous Improvement & Collaboration:
Partner with QA leadership, Service Owners and cross-functional teams to improve QA methodologies, promote knowledge sharing and support future service capabilities, tools and technologies.
Skills & Qualifications
Essential Requirements
3+ years of experience in a management role, demonstrating proven leadership capabilities, team management and people development.
Strong understanding of QA testing methodologies, frameworks, processes and Software Development Lifecycle (SDLC) practices.
Experience managing QA service delivery, including testing operations, project requirements and stakeholder expectations.
Proven experience in resource planning, budget oversight and operational performance management.
Demonstrated ability to lead, coach and develop teams, including performance management and staff development.
Strong stakeholder relationship management skills, with the ability to collaborate effectively with development teams, leadership and cross-functional partners.
Experience identifying operational challenges, managing delivery risks and driving process improvements.
Excellent communication, organisational and problem-solving skills, with the ability to manage competing priorities across multiple projects.
Experience working within the interactive media, gaming or video game development industry.
Preferred Qualifications
Experience working with global or cross-cultural teams in a matrix organisational structure.
Familiarity with Testing as a Service (TaaS), IT service management or service delivery operations.
Knowledge of ITIL best practices and continuous service improvement principles.
Relevant professional certifications such as PMP, PRINCE2, ITIL, ISTQB or Lean Six Sigma.
Experience developing training programmes, succession plans and team capability-building initiatives.
A bachelor's degree in a relevant discipline or equivalent professional experience.
Training
Relevant training or professional development in the following areas would be advantageous:
ISTQB or other industry-standard testing qualifications.
Project management certification (PRINCE2, PMP).
Continuous Service Improvement certification (such as Lean Six Sigma, ITIL).
Insights and team-building training.
Staff development training.
Recruitment and interviewing techniques for team leaders and managers.
Why Join Us?
At PlayStation Studios Malaysia, we believe in encouraging a diverse and inclusive work environment. We are committed to providing our employees with opportunities for professional growth and development. By joining our team, you will have the chance to work on exciting projects, collaborate with dedicated professionals, and contribute to delivering world-class gaming experiences.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.