Location: Warsaw
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an additional Lead Graphics Programmer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Lead, mentor and coach our Graphics team
Assist with recruiting of Graphics Programmers
Manage code reviews and code features documentation
Work in tandem with Larian Studios other programming Leads
Assist in maintaining, porting and extending our proprietary engine on multiple platforms
Debug and optimize code to hit quality and performance targets
Show a strong passion for low level coding and a big interest in performance analysis
Complete all tasks in a timely manner and to a consistent high quality standard
Develop well designed software within project schedule to team standards
Show strong passion for making the highest quality state of the art games
Safeguard company assets including source code, art work, tools, technical know-how
Requirements
Demonstrable Lead or Management experience
Extensive experience programming for games
Excellent C++ skills
Strong mentor and coaching ability
Excellent written and spoken English skills
Passion for making and playing great games
Experience with graphics APIs like Directx 12 and Vulkan
Experience with a wide range of CPU and GPU profiling tools
Multi threading should be second nature
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.
What We Offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Germany
Molecule and BIO.xyz are building the foundation of Decentralized Science (DeSci) — where biotech meets web3 to make scientific research community-owned, transparent, and faster to market.
Molecule provides the infrastructure to turn intellectual property (IP) into programmable, on-chain assets through our IP-NFT framework and evolving protocol stack. This enables researchers, patients, and communities to fund and govern biotech projects in new, open ways.
BIO.xyz http://Bio.xyz is the coordination and economic layer of DeSci, powering BioDAOs through funding, governance, and ecosystem alignment.
Together, we are creating a new model for scientific discovery — one where breakthroughs are owned and advanced by the communities that believe in them.
Location: Germany (lab site TBC - right candidate informs final location)
Type: Senior IC role - no team to manage on day one; you hire your team in year two once the proof exists
THE ROLE
Capsules. Tablets. Sterile compounding. We're building precisely-dosed formulations of cognitive, performance, and longevity compounds - modafinil, bromantane, GLP-1 analogs, BPC-157, thymosin α-1, and a growing pipeline of small-molecule and peptide actives.
You will set our formulation standards, run the bench work, and be the person who can defend every excipient choice, every dissolution curve, and every sterility result. From active properties to qualified drug product - oral, injectable, topical - with documentation that holds up.
WHAT YOU'LL DO
- Design oral solid-dose formulations (capsules and tablets) from active properties up - excipient selection, diluents, binders, disintegrants, flow agents, and lubricants matched to each compound's solubility, stability, and dosing profile
- Design sterile injectable formulations for our peptide pipeline - lyophile design, bulking agents, cryoprotectants, vial fill/finish at small scale, reconstitution protocols, and container-closure compatibility. Hands-on with EU GMP Annex 1 (sterile manufacturing) and applicable AMG/AMWHV requirements
- Own encapsulation, blending, and aseptic processing end to end: powder characterization, blend uniformity, content uniformity, capsule fill weight control, scale-up from bench to production batches, and sterility assurance for the injectable side
- Solve hard actives. Bromantane and modafinil bring oral-side challenges - low aqueous solubility, poor flow, dose accuracy at small fill weights. Peptides like BPC-157, GLP-1 analogs, and GHK-Cu bring injectable-side challenges - stability across the lyophile/reconstitution cycle, copper-complex integrity, peptide aggregation. You develop the techniques that make all of them reproducible
- Build and run the analytical backbone: dissolution testing, assay/potency, content and weight uniformity, sterility (Ph. Eur. 2.6.1), endotoxin (Ph. Eur. 2.6.14), and stability programs (ICH Q1A - accelerated and long-term) to establish shelf life
- Write documentation that holds up: master formulation records, batch records, specifications, and SOPs. Define what "in spec" means and enforce it. Clean data trails or it didn't happen
- Partner with sourcing and QC on raw-material specs, incoming API characterization (identity, purity by HPLC, particle size), and supplier qualification. Build a qualified supplier network. Continuously improve - reduce variability, improve stability, lower cost-per-dose without compromising quality
WHO YOU ARE
- Defends decisions with data. You'd rather run the test than guess. When asked why you chose X over Y, you have a data-grounded answer
- High bar on accuracy and sterility. It's people's health. Dose accuracy, reproducibility, and sterility are non-negotiable - especially on injectables
- Expert in the room alone. You work well as the sole expert on day one. No team around you for the first year, and that doesn't slow you down
- Engineers around complexity. You see the regulatory complexity of the compound classes we work with clearly, and you engineer around it rather than pretending it isn't there
REQUIRED
- Approbation als Apotheker/in (German pharmacist license), or an EU-recognized pharmacy qualification with a clear path to German licensure. Alternatively: a degree in pharmaceutics, pharmaceutical sciences, or industrial pharmacy (MSc/PhD) with equivalent hands-on formulation depth
- 5+ years of hands-on formulation experience in pharma, nutraceutical, compounding, or contract manufacturing - covering oral solid dose and at least one of: sterile injectables, topicals
- Deep working knowledge of excipient functionality and compatibility, and of encapsulation/tableting unit operations
- Practical command of dissolution, content uniformity, and stability study design and interpretation
- Experience formulating poorly-soluble or low-dose actives
- Working command of EU GMP (EudraLex Vol. 4), Annex 1 (sterile manufacturing), and the Apothekenbetriebsordnung (ApBetrO) or equivalent manufacturing-pharmacy framework
- Rigor with documentation: batch records, specs, SOPs, and a clean data trail
STRONGLY PREFERRED
- Sterile injectable / lyophilization experience - peptide formulations specifically
- Background in a German Herstellungsapotheke, hospital pharmacy compounding unit, or EU-licensed contract manufacturer
- Experience formulating GLP-1 analogs (semaglutide, tirzepatide) or other peptide manufacturing under a quality-grade framework
- Familiarity with cognitive/performance compounds, or with the broader peptide / longevity therapeutic landscape
- Hands-on with HPLC, dissolution apparatus, particle sizing, Karl Fischer titration
- Comfort owning scale-up from R&D batches to production
- Working proficiency in German (regulatory and documentation context) and English (team working language)
WHAT WE OFFER
- A senior IC seat building the formulation function from scratch at a company at the intersection of biotech, blockchain, and AI
- Pre-approved capex - you spec the equipment: lyophilizer, capsule filler, balance suite, HPLC, dissolution apparatus, Class II BSC
- The team you need, once you've proven the foundation
We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Location: Dublin
Workplace: onsite
Larian Studios is looking for a motivated and hands-on Junior Security Engineer to help strengthen and support the security posture of our global studio environment.
This role is ideal for someone early in their cybersecurity career who wants exposure to infrastructure security, vulnerability management, monitoring, and operational security within the gaming industry.
You will work closely with IT, infrastructure, and development teams to support security operations, investigate threats, improve security controls, and help maintain best practices across the organisation.
Responsibilities
Assist in identifying, assessing, and mitigating vulnerabilities across infrastructure and applications
Support the deployment and operation of security tools across multiple systems and environments
Perform security monitoring, vulnerability scanning, and assist with log analysis to detect incidents and threats
Support technical security audits and help provide actionable recommendations
Assist in maintaining secure baseline configurations for Windows and Linux systems
Participate in incident handling and escalation procedures
Help educate staff on information security best practices
Research and learn new technologies, tools, and security techniques
Maintain up-to-date security documentation and operational procedures
Participate in change management workflows to support secure implementations
Requirements
1–3 years of experience in IT, infrastructure, or cybersecurity-related roles
Basic understanding of cybersecurity principles and industry best practices
Familiarity with vulnerability scanning or security monitoring tools
Basic understanding of Windows and Linux operating systems
Basic exposure to scripting or automation tools such as PowerShell, Bash, or Python
Strong troubleshooting and analytical skills
Good written and verbal communication skills in English
Passion for cybersecurity and willingness to learn
Ability to work collaboratively within a team environment
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity
Nice to Haves
Exposure to SIEM, IDS/IPS, endpoint protection, or vulnerability management tools
Interest in learning security automation and scripting
Experience supporting multi-site or international environments
Cloud platform exposure (AWS, Azure, or GCP)
Interest in gaming or gaming industry environments
Understanding of networking fundamentals
What we offer
An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Mapbox Germany
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT WE DO
The Navigation Native team builds the high-performance C++ engine that serves as the "brain" of our Navigation SDKs. This library runs directly on end-user systems (on-board), powering everything from mobile apps to in-vehicle infotainment systems for partners like BMW and Zeekr.
We solve the fundamental challenges of movement: transforming noisy GPS/IMU data into precise map-matching, managing complex road-network graphs, supporting routes and alternatives, tracking progress along a route, and providing "Electronic Horizon" capabilities for ADAS. Our work happens at the edge, supporting location frequencies up to 10Hz and ensuring a seamless experience even in tunnels or dense urban canyons.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
We are looking for smart, fast-learning engineers driven by the challenge of developing core components of the Mapbox navigation ecosystem. As a C++ Developer, you will:
- Build and maintain a unified C++17 library that runs seamlessly across iOS, Android, and low-power automotive embedded hardware.
- Analyze and improve map-matching and dead-reckoning algorithms using real-world data from millions of vehicles.
- Implement route-following features, including high-frequency route progress reporting, deviation detection, and timely instruction delivery.
- Work on road object matching (OpenLR) and live traffic incidents to give drivers a predictive "window" into the road ahead.
- Design predictive caching for routing tiles and manage complex on-board resources like junction views and signposts.
- Integrate and extend the Valhalla routing engine to support offline routing and route refresh controllers.
- Thoughtfully leverage AI tools in your design and development workflow to increase efficiency and code quality.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Strong proficiency (min 7 years of experience) in C++17 (or later) with a deep understanding of the language specification, memory management, standard library, and multi-threading.
- A passion for writing clean, fast, and portable code that adheres to strict CPU and memory constraints.
- Experience working with complex graph-based structures, data structures, and spatial algorithms.
- Proven experience developing cross-platform code (Linux, mobile, or embedded systems).
- Strong English skills, with the ability to explain complex technical trade-offs to both peers and stakeholders.
Would be a Plus
- Familiarity with navigation concepts (dead reckoning, bearing, Electronic Horizon, or OpenLR).
- Experience working with IMU, OBD-II, or GNSS data.
- Background in computational geometry or safety-critical features (ADAS).
- Experience with or contribution to open source routing engines.
EMPLOYMENT REQUIREMENTS
- Employment Type: Full-time
- Weekly Hours: 40 h per week
- Location/Hybrid Policy: Remote (from any city in Germany)
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Lisbon, Portugal
About the Role
As a Software Engineer on the Fund Accounting team, you'll have the opportunity to shape the platforms and systems that define how our operations run at scale. This is a full-stack, end-to-end engineering role where your contributions — from architecture decisions to shipped features — directly improve efficiency, automation, and accuracy across fund finance workflows used by industry-leading institutions.
You'll partner closely with Product Management through the full software development lifecycle, from requirements gathering to delivery, building solutions that solve real, high-stakes problems in a domain where precision and scale both matter.
On the technical side, you'll work primarily with Ruby on Rails on the backend and React on the frontend. We value strong engineering fundamentals — if you bring a solid technical foundation and the drive to build exceptional products, you'll have full support to ramp on our technologies through mentorship and hands-on experience.
Familiarity with finance and accounting concepts is a plus. Over time, domain knowledge becomes a meaningful force multiplier when your work is directly automating complex financial processes at the heart of the alternative investments industry.
Responsibilities:
Backend feature development using Ruby (3.3.x) and Rails (8.x)
Frontend application development using React and Redux
Development of unit and integration tests using RSpec, Cucumber, and Capybara
Building prototypes and proof-of-concepts (POCs)
Active participation in recurring team meetings and ceremonies
Participation in peer code reviews as part of our SDLC and change management processes
Qualifications:
Degree in Software Engineering or a related field is
6+ years of full-stack web application development
6+ years of development experience with React and Ruby on
Experience with frameworks such as Python / Elixir, PHP / Laravel or similar may compensate for less direct Ruby on Rails experience.
6+ years of HTML and CSS development
Strong understanding of relational database concepts, data modeling, normalization, and object-relational mapping (ORM).
Passion for learning and adopting new
Ability to work independently and collaboratively within a team environment.
Strong problem-solving and analytical thinking
Excellent communication
Collaborative approach to software
Proficiency in written and spoken English is required. Portuguese fluency is required for positions based in Portugal.
Prior experience in the financial industry, including asset and wealth management, hedge funds, or investment banking, will be valued.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Liquidity Platform
The Liquidity Platform provides cutting-edge technology that covers all aspects of crypto trading. We build low-latency connectivity to global crypto venues — across both CeFi and DeFi — strategy services for automated pricing and trading bots, high-frequency data capture and analysis, and state-of-the-art micro frontends for trading management. On top of this infrastructure, we build highly customized strategies to facilitate crypto liquidity.
Our engineering teams own the full trading lifecycle, from venue connectivity and execution to strategy, data, risk, and analytics. Our risk solutions are independent of trading logic, decoupled by design, and connected to 20+ trading venues across spot, derivatives, and event-contract markets. If you are a strong technologist excited about the potential of crypto trading and fully-automated systematic trading, we should talk.
About the Role
We are hiring software engineers across the Liquidity Platform’s engineering teams. You will design, build, and operate the systems that price, execute, monitor, and safeguard our liquidity-providing business 24/7. You will work closely with liquidity managers, product managers, and desk developers — developing strategies, services, and infrastructure using in-house toolkits — while growing capabilities in inventory and risk management, strategic problem solving, cross-functional collaboration, and effective communication.
These roles are open to Senior and Staff-level candidates; scope and title are calibrated based on experience and impact. Specializations span Delta One Systematic Trading, Cash OTC, Option Market Making, Trading Infra Service, Data Engineering and Risk & Analytics.
What You’ll Be Doing
Design, build, and operate scalable, fault-tolerant, low-latency trading infrastructure and microservices that handle 24/7 crypto market operations.
Build and maintain connectivity to centralized exchanges, DeFi venues, and counterparties using FIX 5.0+, WebSocket, HTTP/2, and REST — handling the real-world complexities of external integrations and on-chain data.
Develop and maintain core services across the trading lifecycle: strategy and execution engines, automated pricing and trading bots, order execution and position tracking, trade & position data platforms, and risk & analytics systems.
Architect and optimize high-throughput order execution with sub-millisecond latency targets, and build real-time market-data pipelines aggregating order books and price feeds across multiple venues.
Implement pre-trade risk controls, circuit breakers, rate limiters, position/PnL and risk calculations, automated alerting, and high-availability architecture.
Implement robust monitoring, alerting, and auto-recovery so strategies remain stable, scalable, and self-healing in a 24x7 trading environment.
Build trusted data models, reconciliation workflows, and data-quality controls with clear lineage, reproducibility, and documentation — delivering outputs for the trading desk, Finance, and Operations.
Profile and eliminate latency hotspots using garbage-free coding and lock-free concurrency; continuously improve system performance and user experience.
Collaborate with liquidity managers, product managers, desk developers, risk, finance, and operations to design, implement, and roll solutions into production.
Conduct code reviews, mentor junior engineers, and uphold scalability, resiliency, maintainability, and security best practices across all development activities.
What We Look For In You
STEM foundation:
Bachelor’s degree or above in Computer Science, Engineering, Mathematics, Physics, or a related technical discipline; a combined finance background is advantageous.
Experience:
Typically 3–8 years in software or data engineering (level-dependent), ideally with exposure to trading, OMS, middle/post-trade, or latency-sensitive systems.
Languages:
Strong proficiency in one or more of Java (17+), Rust, C++, or Python, with a focus on code quality and operational reliability.
Systems:
Strong understanding of high-performance, low-latency distributed systems, multi-threaded/concurrent programming, and — where relevant — JVM internals and GC behavior.
Connectivity & protocols:
Hands-on experience with FIX 5.0+, WebSocket, HTTP/2, and REST APIs, plus network protocol and TCP/UDP optimization.
Data & messaging:
Strong SQL (MySQL, PostgreSQL — schema design and performance tuning); experience with Redis and Kafka.
Infrastructure:
Comfortable in Linux/Unix environments; familiarity with Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, AliCloud, GCP) and on-premise infrastructure.
Markets:
Understanding of market microstructure, order lifecycle, and core trading concepts such as PnL, margin, leverage, and market risk.
Mindset:
Strong analytical thinking, ownership, and attention to detail; able to work effectively under pressure in a fast-paced environment; a controls mindset around data quality and reproducibility.
Communication:
Excellent communication and collaboration skills across business and technical teams; fluency in English required, with Chinese/Mandarin a strong plus for global, cross-functional work.
Passion:
Genuine interest in crypto markets, blockchain, and the broader financial industry, and a drive to keep learning new technologies.
Nice to Haves
Prior experience in proprietary trading, market making, quantitative research, or front-office technology at exchanges, banks, or investment institutions.
Experience with execution algorithms (TWAP, VWAP, iceberg, sniper, smart order routing) and backtesting / strategy-simulation frameworks.
Low-latency tooling and IPC: Aeron, Chronicle Queue, Disruptor, shared-memory messaging, Agrona Collections, Protocol Buffers, SBE.
Frameworks and libraries such as Spring, Netty, and Vert.x.
Modern data platforms (Spark/PySpark, Iceberg, ClickHouse, InfluxDB), workflow orchestration (Airflow, Celery), and ML tooling (MLflow, TensorFlow).
Strong understanding of DeFi, blockchain, smart contracts, and crypto exchange APIs; exposure to event-contract / prediction markets.
Agentic programming fluency — hands-on use of AI coding tools (e.g., Claude Code, Codex) on real production work.
Risk and compliance experience; professional certifications such as CFA or FRM.
Technical Environment
Languages:
Java 17+, Rust, Python, C++
Protocols:
FIX 5.0+, WebSocket, HTTP/2, REST
Stack:
Spring, Netty, Aeron, Chronicle Queue, Disruptor, Kafka, Redis, etcd, MySQL, PostgreSQL, InfluxDB, ClickHouse, Iceberg, Spark
Infrastructure:
Linux/Unix, Docker, Kubernetes, CI/CD, AWS / AliCloud / GCP
Team Specializations
The Liquidity Platform comprises several engineering teams. Depending on your strengths and interests, you may join one of the following:
Delta One – Systematic Trading:
Build cross-venue liquidity and market-making strategies with deep market-microstructure and execution-optimization focus.
Option Market Making:
Build and operate automated option market-making strategies and pricing systems — managing volatility, greeks, and inventory risk while quoting continuously across crypto options venues.
Cash OTC:
Develop and own OTC trading strategies and their production environment, partnering closely with liquidity and product managers.
Trading Infra Service:
Build and maintain the core strategy engine and trading-infrastructure microservices on a distributed, enterprise-grade architecture. Deliver high-throughput, sub-millisecond order execution, market-data pipelines, and exchange connectivity.
Data Engineering:
Own the trade & position platform end-to-end — venue connectors, the Python + SQL data model, reconciliation, and data-quality controls.
Risk & Analytics:
Build a greenfield, next-generation risk platform — real-time risk monitoring, PnL/risk calculation, alerting, and circuit-breaking strategies.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Bybit
Bybit is a leading global cryptocurrency exchange, founded in 2018 by Ben Zhou. Headquartered in Dubai, Bybit has rapidly grown to serve over 80 million users worldwide, making it the world's second-largest crypto exchange by trading volume.
Our mission is to empower individuals and institutions to realize the full potential of crypto and Web3 technologies. Bybit offers a comprehensive suite of trading options, including spot and derivatives trading, as well as innovative products like the Bybit Card and the Bybit Wallet. We are committed to providing a secure, transparent, and user-friendly platform, underpinned by industry-leading security measures and 24/7 customer support.
In 2025, Bybit established its European headquarters in Vienna, Austria, reinforcing its commitment to the European market and regulatory compliance. As first international exchange, we managed to secure the MiCAR license in Austria in May 2025 and have started operations under the fully regulated EU website bybit.eu in July 2025. This strategic move positions Bybit at the heart of Europe, enabling closer collaboration with regulatory bodies and providing enhanced services to its European user base.
This is just the beginning of our journey to become a fully integrated financial platform, offering a diverse multitude of services across the EEA.
About the role and the job scope
Based in our Vienna, Austria headquarters, the MiFID Compliance Officer is a critical regulatory role within our expanding European operations. You will act as the primary legal and compliance expert for investment services, ensuring our platform adheres strictly to European and Austrian capital markets regulations.
Your efforts will directly shape and safeguard our regulatory framework as we expand our service offerings across the EEA. You will be responsible for translating complex regulatory requirements into actionable internal policies, advising leadership, and maintaining the highest standards of market integrity.
Key Responsibilities:
Establish, manage, and continuously improve a robust compliance framework in accordance with MiFID II and the Austrian Securities Supervision Act 2018 (WAG 2018).
Draft, implement, and maintain internal policies, procedures, and controls relevant to the Compliance area.
Act as the subject matter expert on investment services and activities under MiFID II / WAG 2018, providing regulatory guidance to internal teams.
Prepare and deliver clear, actionable reports on compliance topics to senior management and the Board.
Oversee and advise on complaints handling processes, ensuring alignment with relevant regulatory requirements and internal standards.
Monitor regulatory developments in European capital markets and proactively adapt internal frameworks to ensure ongoing compliance.
Why to Join
At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:
Modern Workspace: Work in Austria's tallest office building, offering state-of-the-art facilities and panoramic views of Vienna.
Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
What to bring
Legal Background:
University degree in Law and qualification as a legal professional.
Industry Experience:
at least 5 years of experience in a compliance department at an investment firm, in the capital markets division of a bank, a reputable law firm or regulator.
Policy Expertise:
Profound experience in the preparation and implementation of policies and procedures relevant to the Compliance area.
Regulatory Knowledge:
Deep understanding of investment services and activities under MiFID II / WAG 2018 and the broader regulatory framework.
Framework Management:
Ideally, a proven track record of having successfully established or managed a compliance framework under MiFID II / WAG 2018.
Leadership Communication:
Experienced in senior management reporting and presenting complex compliance topics clearly to executive stakeholders.
Process Oversight:
At least a basic knowledge of complaints handling processes and their associated regulatory requirements.
Languages:
Excellent communication skills with fluency in both
German and English
required.
Join us and be part of shaping the future of finance and technology.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced GRC Specialist to support a SAMA-aligned IT Risk and IT Compliance Assessment programme. The candidate will be responsible for delivering a structured set of project outputs across governance, risk, compliance, and IT process improvement workstreams.
Key Responsibilities:
Develop and deliver the
Project Charter & Project Plan
Conduct
current state and maturity assessments
and produce formal reports
Design and implement an
IT Governance Framework aligned to SAMA
requirements
Develop a
full set of IT policies and procedures
Define the
IT Operating Model and RACI Matrix
Build and maintain a
Control Catalog mapped to SAMA
Establish
Governance Committee Charters and Dashboards
Conduct
Gap Assessments
and produce a remediation roadmap
Perform
SAMA Readiness Assessments
Complete a
Risk Assessment for Information Assets
Develop and maintain
Risk Registers and Treatment Plans
Support IT teams in
closing SAMA and Internal Audit observations
Produce
Cybersecurity Compliance Reports
and
IT Process Performance Reports
Deliver
Knowledge Transfer Sessions
to internal stakeholders (up to 10 sessions)
Requirements
Requirements:
Minimum 7–10 years in IT GRC, IT Risk, or IT Compliance roles
Strong working knowledge of
SAMA Cybersecurity Framework
Experience delivering
IT governance frameworks
and policy suites
Proven track record in
risk assessment and risk register management
Familiarity with
Internal Audit closure
processes and compliance reporting
Experience in
maturity assessments
aligned to recognised frameworks (NIST, ISO 27001, SAMA)
Excellent documentation and stakeholder communication skills
Prior experience in the
Saudi Arabian financial or regulated sector
is highly preferred
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Job Description
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed by 87 mobile network operators in 60 countries worldwide.
We are seeking an
Ericsson Principal RNO Consultant
for an onsite or Remote role in the Africa region.
Job Description:
Work closely with customer optimization teams and management for network performance improvement projects
Ability to learn proprietary optimization tool processes and methods and increase customer exposure to products
Perform KPI Trend Analysis and determine performance deviations
Worst Cell Identification and Root Cause Analysis
Perform Parameter Audits and Inconsistency Checks to determine fine-tuning suggestions
Coverage and Footprint Optimization using OSS and DT tools
Data Throughput Troubleshooting and Optimization
Investigate drive test logs for initial tuning, optimization and troubleshooting (analyze call flow and layer3 messages)
Baseband and Radio Resource Capacity Optimization
CSFB, SRVCC optimization, parameter audits inconsistency checks between Radio Access Technologies (2G / 3G / 4G / 5G)
Volte optimization
Perform parametric optimization for effective load balance between LTE Carriers and existing technologies in accordance with operator strategy
Tuning of LTE Radio network features
Understand fundamentals of PCI/RSI Planning and Mobility Robustness Optimization and perform planning and optimization tasks related with these topics
VoLTE Troubleshooting / SIP Analysis
End-user / customer problem investigation
Prepare and issue technical guidelines and results of technical studies
Prepare and issue engineering level and executive-level reports
Liaise with P.I. Works Project Management and the customer to meet the targets of ongoing and future projects
Required Qualifications:
Diploma from Engineering Departments relevant to Mobile Telecommunications
Min 8 years RAN design and optimization experience (LTE /3G/GSM)
Min 3 years (recent) working knowledge and experience in LTE/VoLTE/5G optimization
Radio Network Optimization Experience with Ericsson
Experienced in last Ericsson RAN releases
Must have an excellent customer relationship with both verbal and written communication skills
Project handling experience with tight deadlines will be preferred
Understanding of radio network alarms and their effects
Hands-on experience in trace analysis is required
Very good knowledge on 5G/4G/3G/2G key performance indicators (KPIs) for both OSS and Drive Test
Strong experience with Multi-Carrier - Multi-Band networks
Focusing on user perceived quality (not only KPIs)
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role?
The Ad-Hoc Crane Maintenance Mechanical Technician is responsible for carrying out the maintenance, repair, and overhaul of offshore crane mechanical systems, both on offshore platforms and in the onshore workshop. The role involves maintaining and troubleshooting crane mechanical components offshore and performing disassembly, inspection, and reconditioning of crane parts in the onshore workshop. This position requires flexibility to alternate between offshore and onshore duties based on operational needs
Main Responsibilities & Key Result Areas
Offshore Crane Maintenance:
Perform routine inspections, preventive maintenance, and mechanical repairs on offshore cranes, winches, hoists, and related equipment to ensure they are in optimal working condition.
Troubleshoot and resolve mechanical issues on cranes, identifying faults in the hydraulic, mechanical, and electrical systems, and taking corrective actions as necessary.
Assist in the disassembly and assembly of crane components offshore, including gearboxes, hoists, brakes, drums, and hydraulic systems.
Support the Offshore Crane Maintenance Supervisor in ensuring 5 Yearly Major Maintenance
Overhauls are completed in a timely manner and downtime is minimized.
Maintain accurate records of all offshore maintenance work, including work orders, inspection reports, and parts used.
Collaborate with offshore personnel to ensure safe and efficient lifting operations while minimizing crane downtime.
Ensure adherence to Health, Safety, and Environmental (HSE) protocols during all mechanical maintenance activities offshore.
Onshore Workshop (Crane Component Overhaul):
Work in the onshore workshop to disassemble, inspect, and overhaul critical crane mechanical components such as gearboxes, hoists, drums, and winches.
Lead the mechanical overhaul of crane components, ensuring parts are refurbished, repaired, or replaced as needed to meet operational and safety standards.
Conduct thorough inspections of crane parts, identifying wear, damage, or potential failure points, and recommending necessary repairs or replacements.
Assemble and test crane components after overhauling to ensure they meet manufacturer specifications and operational requirements.
Ensure proper documentation of all work performed in the workshop, including inspection results, repairs, and parts replacements.
Collaborate with other workshop team members to ensure timely and efficient completion of crane overhauls.
Maintain a clean, organized, and safe work environment in the workshop, adhering to all workshop safety standards and procedures.
Assist in the management of spare parts inventory for crane components, ensuring parts are ordered and available as required.
Support the onshore workshop in the disassembly, inspection, overhauling, and reassembly of crane components such as winches, hoists, drums, and gearboxes.
Requirements
Essential
High school diploma or equivalent; technical certifications in mechanical, electrical, or crane maintenance fields are required.
English Language (good writing and vocabulary).
Minimum of 3 years offshore experience in a crane mechanical maintenance role.
Hands-on experience in the mechanical maintenance and overhaul of cranes, winches, hoists, and related equipment.
Previous experience in an onshore workshop setting, performing mechanical overhauls of crane components, is preferred.
Knowledge of mechanical systems (hydraulic, mechanical, and electrical) and their function within crane operations.
Experience in stripping down and rebuilding winches, motors, and pumps.
Experience in testing and pressure testing of crane components – cylinders etc
Competent with Crane Maintenance and inspections.
Able to understand Maintenance drawings / Hydraulic drawings / Isometric drawings etc.
Ability to compile and complete technical maintenance procedures.
Basic IT Skills – Word, Excel, etc.
Preferred
A degree in mechanical/electrical engineering or related fields is a plus
OPITO Approved BOSIET
OGUK Medical
Desire to increase technical and management skills.
Offshore experience.
SAP system knowledge.
Behaviors and Personal Qualities
Safety-Focused: Prioritizes the safety of self and colleagues, ensuring all maintenance and overhaul activities are performed according to safety standards.
Adaptable: Can easily transition between offshore and onshore responsibilities as required.
Team Player: Works well with both offshore and onshore teams to ensure the efficient completion of crane maintenance and overhauls.
Detail-Oriented: Ensures all work is completed with precision and in accordance with technical specifications and safety standards.
Self-Starter: Takes initiative and is capable of working independently while also contributing to team efforts.
Flexible attitude to working hours and shift patterns in order to get the job done.
Personal integrity that can be a role model for all other members of staff.
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Main Responsibilities & Key Result Areas
Operate cranes safely and efficiently for various ad hoc projects as directed.
Ensure all operations are conducted in compliance with safety regulations and the client’s specific requirements.
Carry out pre-operational checks and inspections of crane equipment before use.
Communicate effectively with crew members and site personnel to ensure safe and effective operations.
Maintain a clean and organized work environment, including the crane and associated work areas.
Report any incidents, near misses, or equipment malfunctions to management immediately.
Participate in safety briefings and contribute to a culture of safety and teamwork.
Adapt to different project requirements and locations as needed.
Requirements
Secondary school education or equivalent technical qualifications.
National Crane Operator Certification or equivalent recognition.
Experience operating cranes in a variety of environments, preferably in offshore settings.
Understands safety regulations and best practices for lifting operations.
Ability to communicate effectively within a team and during operations.
Should be an Azerbaijan national.
Availability for flexible working hours and traveling to different project sites as required.
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Location: Al Jubail, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is seeking a qualified and meticulous Inspector with experience in QM 30 and QM 35 inspections to join our team. In this role, you will be responsible for conducting inspections as per QM 30 and QM 35 standards to ensure quality compliance in various projects across industries.
Your expertise will contribute to maintaining high-quality standards and ensuring adherence to established procedures, helping our clients achieve excellence in their operations.
Requirements
Proven experience working as an Inspector with specialization in QM 30 and QM 35 standards.
Strong knowledge and understanding of quality management systems and inspection criteria related to QM 30 and QM 35.
Ability to accurately perform inspections, document findings, and communicate results effectively.
Attention to detail and commitment to quality and safety standards.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Relevant certifications or training in QM 30 and QM 35 inspection procedures is advantageous.
Experience in preparing inspection reports and ensuring compliance with client requirements.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
DRW is looking for an outstanding
Senior Software Engineer
to join one of our trading desks. In this role, you will focus on designing, building, and implementing trading applications and tools. You will be an integral member of an algorithmic trading team comprising experienced technologists, quantitative researchers, and traders. Your team will work closely to solve challenging technological problems and contribute to our full tech stack, from hardware and software development to devops, testing and release management. We are looking for talented programmers eager to develop new technologies that directly impact our business.
This role is for the
Chicago
office only.
Responsibilities:
Perform full life cycle development of applications and libraries for exchange gateways, trading strategy execution, risk management, trade reporting and market data feed processing using C++ or Rust
Develop and maintain systems to ensure application performance, integrity and reliability for maintaining maximal up-time, and logging and traceability to aid in the support of mission-critical production systems
Collaborate with quantitative researchers and traders on strategy development
Design, develop, and deploy software using agile methodologies
Guide junior engineers on best practices through mentoring, pair programming, and code reviews
Provide production support, maintenance and performance improvements of existing systems
Evaluate new technology and improve our technology stack
Requirements:
10+ years of experience developing high-availability server-side systems, preferably in C++ or Rust
3+ years of experience using any combination of the modern C++ (20/23/26) standards or Rust
A background in multi-threaded programming and a strong understanding of hardware/software interaction
Bachelor's degree in Computer Science, Engineering or related field, and strong practical knowledge of computer science, especially algorithms, data structures, distributed systems and concurrency.
Positive AI mentality and practical use of AI coding tools.
Strong verbal and written communication skills
Nice to haves:
Experience working in the trading industry or another latency-sensitive business that involves solving complex and novel problems
Experience with numerical computing and/or working with Quantitative Researchers
Experience with full life-cycle software development utilizing exotic hardware/software architectures
Detailed understanding of TCP, UDP, IPV4 and related hardware/software
Comfort with multiple programming languages, particularly including C++, Rust, Java, Python, JavaScript, Ruby
The annual base salary range for this position is $150,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-VD1]
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Portland, OR
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
Who we're looking for
A well-connected, relationship-driven professional — coaches, teachers, athletic directors, or community leaders — who thrives on opening doors and closing deals. If you love the front end of sales and have a strong local network, this role was built for you. Got a day job, a coaching gig, or a packed schedule? No problem. This is designed to work around your life.
This is not a remote position. Applicants must currently reside within the assigned territory to be considered.
The opportunity
You'll be boots on the ground, building partnerships with schools, sports teams, programs, and community organizations in your area — on your schedule. Your focus is to prospect, connect, and close — then hand off to an Account Manager who handles everything after. No backend admin, no long-term account management. Just pure relationship-driven sales with people you likely already know. Perfect as a side hustle, a part-time gig, or a way to monetize the network you've already built.
What you'll do
Tap into your existing local network toidentifyand engage potential partners
Conduct in-person meetings, presentations, and demos — when it works for you
Close new partnerships and hand off seamlessly to your Account Manager
What you bring
Current residency within the assigned territory (required— non-local applicants will not be considered)
Strong local community ties and existing relationships
Self-starter mentality with solid communication skills
Comfort in a 100% commission, performance-driven environment
Reliable transportation and a valid driver's license
Ability to pass a background check, including driving record
What you'll earn
Uncapped commission — no ceiling on your earnings, no matter how many hours you put in
The details
Flexible contract (1099) — make your own schedule; designed to work as a side hustle or part-time gig
One-quarterinitialcommitment with opportunity to extend
No base salary, benefits, or paid leave
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Design is core to how we build products at Ramp. We're hiring a recruiter to help shape the team that will be responsible for it.
You'll partner with design leadership to hire across Product Design, Design Engineering, and Brand Design. You'll lead searches from inception to close, helping teams identify, assess, and hire exceptional designers.
The best designers are rarely on the market. A big part of the job is fostering relationships before someone starts their job search: through events, referrals, and ongoing engagement with the design community. You'll help Ramp stay connected to talent and cultivate the networks that drive future hiring.
WHAT YOU’LL DO
- Own full-cycle recruiting across Product Design, Design Engineering, and Brand Design
- Partner with design leadership to define hiring needs, align on candidate profiles, and calibrate talent across a range of design disciplines
- Identify and engage talent through X, portfolio sites, and other industry channels
- Build relationships with designers through referrals, events, and ongoing engagement with the design community
- Partner with our Design Program Manager and design team to strengthen Ramp's presence in the industry
- Improve how we hire by refining processes, leveraging new tools, and raising the quality of design recruiting at Ramp
WHAT WE’RE LOOKING FOR
- 5+ years of recruiting or sourcing experience, including experience hiring for Design roles
- Strong understanding of what differentiates great design talent
- Exceptional relationship-building skills and a track record of earning trust with candidates, hiring managers, and senior leaders
- Strong judgment, attention to detail, and operational rigor
- An experimental mindset and a willingness to try new approaches to find, engage, and hire great talent
- Experience using AI throughout the recruiting workflow to improve sourcing, candidate engagement, and execution
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Germany
ОфисjuniorDublin
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
Vienna, Austria
География найма не уточнена
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Зарплата не указана
seniorChicago
ГибридNew York
УдалённоГеография найма не уточнена
ГибридSan Francisco
Portland, OR
ГибридleadNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)