Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
Niantic Spatial makes the physical world computable, helping people and machines collaborate safely by aligning how they understand reality. One of the fundamental problems we're helping autonomy teams and engineers overcome is the sim-to-real gap for visual-spatial understanding. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI.
We're looking for a Senior Computer Vision Engineer to join our Embodied AI team, focused on 3D scene understanding and semantics. A reconstructed environment is only useful to a robot once it knows what is in it: which surfaces are floor, which objects can be grasped, moved, or opened, where one room ends and another begins. You'll work hand in hand with our Research Scientists to take advances in open-vocabulary perception, 3D semantic labeling, and scene graph construction and turn them into reliable capabilities that embodied AI teams can use in production.
This is an applied research role. You'll live at the boundary between a research prototype and a production pipeline: adapting methods so they hold up on messy customer captures, lifting 2D semantic signals into geometrically consistent 3D, defining what "semantically correct" means for a downstream policy, and feeding what you learn back into the research agenda. You understand that the difficult part is often not the core method, but the messy inputs, edge cases, operational constraints, and downstream requirements surrounding it. You care about quality, cost, latency, and reliability, and you know that a system is only successful when people can depend on it. This is a hands-on engineering role for someone who wants to build, ship, and own outcomes. You'll help shape both the technology and the product, while remaining close to the code and the problems our customers are trying to solve.
What You'll Do
- Productionize 3D Scene Understanding Capabilities - Turn research prototypes in open-vocabulary segmentation, 3D semantic and instance labeling, affordance prediction, and scene graph construction into reliable pipeline components and services that operate across varied customer data and environments.
- Own End-to-End Output Quality - Ensure that reconstructed environments carry labels, instances, and relationships that are consistent, complete, and correct enough for downstream simulation and policy learning, and define what "correct enough" means for each customer workflow.
- Bridge Research and Production - Work day to day with the Embodied AI Research Scientist: pressure-test new methods on real customer data, identify where they break, and bring production and customer constraints back into research planning to prioritize the advances that matter most.
- Make Systems Robust to the Real World - Diagnose failures caused by capture quality, scene complexity, scale, calibration, coordinate conventions, and other assumptions that prototypes often leave implicit.
- Build Evaluation and Quality Infrastructure - Create datasets, regression tests, quality gates, and benchmarking tools that help the team measure whether changes improve the system.
- Improve Performance, Throughput, and Cost - Profile and optimize GPU and distributed workloads, reduce unnecessary reruns, and help establish the economics of running reconstruction at scale.
- Work Across the Product Boundary - Partner with Embodied AI product and engineering teams to understand customer requirements and deliver capabilities that fit real training, evaluation, and deployment workflows. Help evolve the representations, tooling, and operational systems that allow reconstructed environments to move reliably into customer applications.
What You'll Bring
- 5+ years of computer vision experience and a bachelor's degree or equivalent,
- Significant experience building and operating production computer-vision, machine-learning, graphics, or data-processing systems.
- Deep hands-on experience with scene understanding: semantic, instance, or panoptic segmentation; open-vocabulary detection and segmentation; or vision-language models applied to perception.
- Experience taking 2D perception into 3D, such as multi-view label fusion, 3D semantic segmentation, instance tracking across views, or scene graph construction over reconstructed geometry.
- Experience delivering reliable computer-vision or 3D systems used by other teams or customers, including the evaluation that proved they worked..
- Practical command of 3D and spatial data, including geometry, camera models, coordinate frames, calibration, and metric scale.
- Strong Python and PyTorch skills, with the ability to work in C++ or other performance-oriented environments when needed.
- Experience with cloud infrastructure, GPU workloads, distributed processing, or large-scale data pipelines.
Nice to Have
- Hands-on experience with 3D reconstruction, photogrammetry, structure from motion, Gaussian splatting, neural rendering, or meshing.
- Experience with SLAM, visual positioning, localization, or large-scale mapping systems.
- Experience with robotics, simulation, or embodied AI applications, in particular how semantic labels are consumed by a policy or a simulator.
- Built evaluation or benchmarking infrastructure for perception or reconstruction systems.
- Experience optimizing large-scale GPU inference workloads for cost, throughput, or latency.
- A publication record or contributions to widely used open-source perception codebases.
- Advanced degree in computer vision, robotics, machine learning, or a related field.
Competencies
- Relentless bias for action. You make decisions and ship as if the company’s success depends on it, because it does. You set the pace, and drive the people around you to rise to it.
- Intellectually honest. You know there’s just one job that underpins every other in a startup: find the truth. You are relentless in your pursuit of it, including when it challenges your own convictions, and you raise concerns when you see them — even when it's uncomfortable, and especially when it's unpopular.
- Pragmatic. You have no patience for not-invented-here Syndrome and analysis paralysis. You find the fastest path to a working capability without one-way doors that undermine scaling.
- Strong systems instincts. You understand that production quality includes reliability, observability, cost, latency, maintainability, and usability—not just algorithmic accuracy.
- Comfort with ambiguity. You can make progress when the problem, data, and requirements are still evolving.
Compensation & Benefits
Base salary range of $229,500 to $255,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: USA (Remote); Canada (Remote)
Workplace: Remote
Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value.
Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact.
We’re looking for a Senior Security Engineer to help protect the Sui ecosystem. You’ll uncover vulnerabilities, build monitoring tools, and assess economic risk across DeFi protocols. Working closely with external protocol teams and Mysten’s own DeFi products, including DeepBook, you’ll help address risks before they become incidents and strengthen security across the ecosystem
Responsibilities
- Build and run continuous monitoring of the Sui DeFi ecosystem for security and economic risk: oracle issues, misconfigurations/bad economic parameters, solvency and bad-debt exposure under price shocks, liquidation capacity against on-chain liquidity depth, accounting-versus-positions reconciliation, invariants.
- Extend security team tooling, both precise static analysis tooling and proprietary agent skills.
- Measure and drive compliance with the DeFi security recommendations across supported protocols: run the recurring compliance cycle, fill the protocol report card, validate security claims (audits, custody, upgrade governance, oracle dependencies) against on-chain reality, track remediation commitments, and escalate when a protocol regresses or fails to disclose an incident. Partner with the ecosystem and finance owners of the process.
- Hunt for critical vulnerabilities in the highest-TVL Sui protocols and get them fixed before they are exploited: full-package audits, variant analysis across forks, pre-execution review of multisig upgrade payloads, and forensics after incidents anywhere in the ecosystem.
- Be the security team's point of contact for external DeFi teams and for Mysten's own DeFi products such as DeepBook: due diligence, incident coordination, and post-mortems that feed back into the recommendations and the monitors.
- Write it down: findings, reports, and runbooks that a protocol engineer can act on and a non-technical stakeholder can understand, with every claim traceable to bytecode, chain state, or data.
Minimum Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
- 3+ years of hands-on experience in security engineering, smart contract security, or DeFi risk engineering, with a track record of building tools that ran in production and of finding real vulnerabilities (audit findings, bug bounty reports, published research, or incident work).
- Strong understanding of DeFi mechanics and their failure modes: lending markets (LTV, liquidation thresholds and bonuses, close factors, bad debt), AMMs and concentrated liquidity, perpetuals, liquid staking, oracles (staleness, confidence, TWAP, multi-source aggregation), flash loans, and MEV.
- Proficiency in TypeScript and Python, and comfort with Rust. Ability to write SQL over large datasets and to work with blockchain indexers and data warehouses.
- Experience reading smart contract code at source or the bytecode or disassembly level, or evident ability to learn it quickly. Move experience is a plus, not a requirement; Solidity or Rust smart contract experience transfers.
- Rigor: you verify claims against bytecode and chain state, build known-clean checks into your tools, and say what you did not verify.
- Strong written and verbal communication, including the ability to influence external teams you have no formal authority over
- Interest in the web3 space is required.
Preferred Qualifications
- Sui and Move experience: the object and capability model, package upgrades and version gates, programmable transaction blocks, the Sui GraphQL and gRPC APIs.
- Knowledge of the recent DeFi exploit history on Sui and other chains: named incidents, oracle compromises, and the defect classes behind them.
- Experience building analysis or monitoring tools with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling must do the work.
- Static or dynamic program analysis experience: taint analysis, call graphs, symbolic execution, fuzzing, formal verification.
- Quantitative or economic modeling experience: stress testing, liquidity modeling, risk parameters for lending markets.
- Publications, conference talks, CVEs, or bug bounty rankings.
Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.
Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers.
To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Developer Advocate at GitLab, you'll help technical audiences understand and use our intelligent orchestration platform where teams and their AI agents ship secure software faster. You'll go deep on the product, especially GitLab Duo Agent Platform and our newer capabilities, and continuously discover real-world workflows that teams care about. You'll turn that hands-on knowledge into demos, blog posts, videos, and presentations, and bring what you learn from customers and the developer community back to GitLab.
This role focuses on showing the product in action and building relationships with customers and the community. You'll help cover events and work across U.S. and Canadian time zones.
What you'll do
Deeply understand GitLab's platform, especially our AI agent capabilities, and continuously find productive, real-world use cases worth showing.
Create product content, including videos, blog posts, presentations, and social clips that show key use cases for GitLab in the user interface and terminal.
Produce video content end to end: script, record, and edit product walkthroughs and demos, and collaborate with GitLab's video team on longer or higher-production pieces.
Deliver product demos and participate in analyst briefings.
Engage with customers through webinars, customer meetings, and other conversations.
Participate in the developer community by engaging on the GitLab forum and Discord, following the conversations happening on social platforms, in newsletters, and at events, and making sure GitLab has a voice in the ones that matter.
Answer technical questions that come through the sales team, and partner with support, sales, and product on developer-facing educational content.
Use hands-on product experience to share feedback with product teams and test new features.
Contribute to technical research and analysis of the developer tools landscape.
Travel requirement up to 20% for events and customer meetings.
What you'll bring
Hands-on technical experience. You understand how software gets built, with a focus on everything that happens after code is written, and can talk about it credibly with engineers.
Understanding of artificial intelligence and its use in software development, from coding all the way to production. You have built and operated agentic systems and infrastructure.
The ability to explain technical products clearly. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced.
Fluency in developer social platforms. You know what's interesting to the people we're trying to reach and can participate in the conversation with credibility.
Curiosity and self-direction. You're already finding the next thing worth talking about, following the right people, and noticing opportunities.
Experience engaging with customers, developers, or technical communities.
Ability to work independently and collaborate across sales, engineering, product, and other teams.
About the team
The Developer Advocacy team creates content that shows GitLab in use, engages with customers and the developer community, and brings hands-on product feedback to GitLab teams. The team also contributes technical research and analysis, while partnering with other groups to share its findings.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$163,920
—
$196,712 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Ontario, Canada
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$139,869
—
$167,849.50 CAD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York; Stockholm; San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re growing our Data team and are looking for our first few key hires to build self-serve data tools and drive business strategy in the right direction.
The mission of the Modal Data team is to make it easy to track company goals, make evidence-backed decisions, and prioritize the right work. We do this via:
- Self-serve AI analytics tools (Hex, Snowflake)
- Embedding with teams as a “data adviser,” providing strategic analysis and consulting
WHAT YOU'LL WORK ON:
- Contribute to building the most modern analytics stack https://modal.com/blog/analytics-stack in data today to support AI-driven self-serve analysis, key metrics tracking, and external customer reporting
- Influence work on new products like LLM Inference Endpoints https://modal.com/blog/qwen3-8-2-4t-a95b-now-available-on-modal through product analytics tracking
- Identify millions of dollars of cost savings and optimization across our tools and financial operations
- Write data pipelines that power the operations of our business, such as our cloud compute economics or sales comp
- Create foundational datasets that can be used by people and AI tools to answer questions around product use cases, financial reporting, and marketing campaigns
YOU MAY BE A FIT IF:
- You’re fluent in SQL and proficient in Python
- You have professional experience with at least 2 of the following tools: Snowflake, dbt, dlt, Modal, Hex, PostHog
- You extend your work beyond just data reporting and into action and impact
- You have high attention to detail
- You’re an excellent and precise communicator
- You’re personable and great at building relationships
NICE-TO-HAVE:
- Experience with AI products, especially LLM inference and sandboxes
- Experience in fin ops, fraud, sales ops, or risk, especially in the context of AI (e.g. token cost optimization)
- Project management skills
- Strong presence in the data community online and offline
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Solutions Architect supporting a dedicated national security mission program, you will be the customer's trusted technical advisor — helping them understand the value of Claude and how to successfully integrate and deploy it into their technology stack. You'll combine deep technical and cyber domain expertise with customer-facing skills to architect LLM solutions for complex mission challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide the customer from technical discovery through successful deployment, much of it on-site in secure environments.
Key responsibilities
Serve as the dedicated technical advisor for one or more national security mission programs, from discovery and evaluation through deployment and adoption
Support the customer building with Claude Code, the Claude API, and Claude for Enterprise
Help develop evaluation frameworks to measure Claude's performance for mission-specific use cases
Guide technical architecture decisions and integration into the customer's existing stack
Coordinate internally across Sales, Product, and Engineering to drive customer success
Create and deliver technical content from engineering deep dives to executive briefings
Work primarily on-site with the customer's engineering and mission teams in secure government facilities, while maintaining close internal coordination and feedback with Anthropic’s Applied AI and Engineering teams
Minimum qualifications
Active TS/SCI clearance with Polygraph
Prior experience working within US intelligence community agencies as a government civilian or cleared contractor
Experience in technical customer-facing roles (solutions architecture, sales engineering, or similar)
Exceptional ability to communicate technical concepts to diverse stakeholders, from engineers to executives
Hands-on expertise in one or more of the following domains: offensive or defensive cyber operations (including vulnerability research, reverse engineering, and ICS/OT security), cryptography and cryptanalysis, intelligence analysis and ISR (all-source, SIGINT, GEOINT), mission and weapons systems (command and control, space, electronic warfare, autonomy), CBRN and nonproliferation, or accreditation of classified systems (RMF, ATO, cross-domain solutions).
Preferred qualifications
5+ years in Solutions Architect, Sales Engineer, Technical Account Manager or equivalent roles
Familiarity with common LLM frameworks and tools
Background in artificial intelligence, machine learning, or data science
Experience designing scalable cloud architectures and integrating with enterprise systems
Experience deploying and operating software in air-gapped or classified environments
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward.
- Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time.
- Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to.
- Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them.
- Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice.
- Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle.
- Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy.
- Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day.
EVEN BETTER...
- Language Fluency: Professional fluency in both Spanish and English.
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span insurers that provide protection for life’s most challenging moments, systemically important banks, neobanks committed to building more delightful banking software, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our Financial Services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle—the hours after a family discovers their home has been damaged by a wildfire and begins filing a claim; the difficult conversation following the loss of a loved one as beneficiaries navigate a life insurance claim; the frustration of dropping a phone, shattering the screen, and trying to quickly understand coverage and arrange for a repair or replacement.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large insurance companies that consistently outperform human agents in filing claims quickly and consistently.
- Develop and refine AI agents capable of navigating complex customer interactions, like generating a quote for insuring a modified 1960s Corvette.
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in insurance technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (coverage advice, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA; Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- The Retail team on Agent Engineering supports some of the largest and most storied consumer brands in the world – including Gap, Wayfair, Sonos, and ADT. Together, we’re reinventing what commerce looks like in this new, AI-first era. Our customers rely on us to not only deliver novel experiences, but also host hundreds of millions of shopper and vendor interactions across web, app, phone, and in-store channels every year.
- Our team supports our customers’ customers in the moments that matter – whether that's guiding a shopper to the right product during a limited drop or a Black Friday surge, locating a package that never arrived, or troubleshooting an appliance that stopped working. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty.
- Our team supports our customers' customers in the moments that matter most, from product discovery and checkout to order tracking and troubleshooting. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty.
- Every engineer on the Retail Team is a product-led thinker; every PM on Retail is also tinkering and developing tangible prototypes; and every strategist on Retail is capable of owning an agent end to end. As a part of this team, you'll set the standard on what it means to go beyond your role, and help build the groundwork for the retail industry in the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Abstracting complex commerce systems into packages: Modernize the sprawl of order management, fulfillment, returns, and warranty systems behind the large retailer ecosystem by creating scalable packages that optimize looking up and updating orders for customers – from Shopify storefronts to decades-old homegrown Order Management System (OMS) and claims platforms.
- Shipping the full discovery-to-checkout lifecycle: Build personalized shopping flows that carry a shopper from a vague idea to a completed order. This includes everything from building a recommendation engine that combines transcript-aware planning, structured filters, and semantic and keyword search to payment and order placement.
- Building production-grade agents at a truly global scale: Sierra’s retail agents serve some of the world’s largest global brands, handling traffic at unprecedented volumes during the busiest times of the year and across all geographic locales. You will be building at the frontier of enterprise applied AI.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the retail space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU’LL DO
- Design and build production-grade AI agents for government institutions at the Federal and state level.
- Partner closely with industry leadership to build our public sector team, including our capture motion, market strategy, and product components to scale quickly.
- Work closely with institutions to understand their most urgent needs and identify novel opportunities to expand our impact - for example through outbound contacts or long-horizon agents.
- Build the future of the platform: Your direct work with public sector customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development.
WHAT YOU'LL BRING
- Full stack software development skills and familiarity with AI development processes.
- A passion for public sector work and a faith in the potential of our institutions to transform outcomes for their constituents.
- Comfort working directly with customers to understand their needs and solve real-world problems. A core part of the role is coordinating directly with public servants at our partners to understand their workflows.
EVEN BETTER…
- Experience building conversational or long-horizon agents using proprietary or open source frameworks.
- Demonstrated track record ambiguity, for example as part of a founding team, new initiative at a large enterprise, forward deployed engineering, or elsewhere.
- A prior understanding of government work and its complexities, including procurement, regulation, and patterns of partnership.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms.
- Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale.
- Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences.
- Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?"
- Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location;
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics;
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates;
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions;
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in healthcare and improving patient/member experiences.
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms.
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy).
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed.
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects with external stakeholders.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a Corporate Accounting Manager to support the general ledger, the close, and our accounting processes and controls as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the core accounting function at a company where the entity structure, transaction volume, and reporting requirements are growing quickly.
You’ll join the corporate accounting team and take on the general ledger, vendor contract review, the close calendar, and our internal control environment as the business grows. We are focused on tightening close procedures, strengthening controls, and building reporting rigor to support the scale ahead. You’ll partner closely with FP&A, Data, and cross-functional partners to make sure the books close on time and accurately every cycle.
Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in headcount, entity structure, transaction volume, and contract complexity and volume and vendor size. If you want real ownership over a growing function on a lean team, this role offers real scope.
RESPONSIBILITIES
General Ledger and Financial Reporting
- Own day-to-day execution of general ledger journal entries, account reconciliations, and monthly financial statement preparation as the entity structure grows
- Own recurring close areas, including accruals, prepaids, fixed assets, and equity compensation
- Lead month-end and year-end close, setting the calendar and holding FP&A, Data, and cross-functional partners so the books close on time every cycle
- Prepare and review monthly financial statements and flux analysis for accounting and finance leadership
- Identify and automate the manual, error-prone steps that slow the close down
Controls and Audit
- Partner directly with cross-functional teams and external auditors to keep internal controls tight and the company audit-ready
- Own audit deliverables, including technical accounting memos, schedules, and sample testing support
Systems and Cross-Functional Partnership
- Support day-to-day administration and maintenance of our accounting systems stack, including NetSuite and our spend management platform, and push for automation over manual workarounds
- Partner with FP&A on reporting, forecasting inputs, and variance analysis
- Support FP&A, Legal, and Procurement on the accounting implications of new entities, contracts, and programs
REQUIREMENTS
- 5+ years of progressive accounting experience, including 3+ years focused specifically on corporate accounting, general ledger, and close management
- Deep working knowledge of US GAAP across core corporate accounting areas, including accruals, prepaids, fixed assets, debt and leases
- Hands-on experience owning account reconciliations and preparing monthly financial statements
- Experience owning the close calendar directly, not just contributing to a close run by someone else
- Public company or audit-ready private company experience (Big 4 or industry, with audit exposure)
- Builder mentality with a bias toward execution; comfortable operating on a lean team relative to company scale
- Experience with NetSuite (or comparable ERP) and a modern spend management platform
- Based in San Francisco or New York, with the ability to work in-person 3+ days per week
NICE TO HAVE
- Experience at a high-growth, venture-backed infrastructure or cloud company
- Experience supporting multi-entity or international consolidations
- Integrate AI tools to optimize/redesign workflows and drive measurable impact
- CPA
- Exposure to SOX or SOX-readiness controls work
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Worldwide
Location:
EMEA (Remote)
Type:
Internship (Full-time preferred)
Time zone:
CET or within ±3 hours
Duration:
6 months (evaluation after internship for potential long-term role)
Compensation:
Unpaid internship
About Transparent Hiring
Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence.
We’ve been growing steadily for over five years, combining the flexibility of a startup with the reliability of an experienced international team.
Internship Overview
We are looking for a
HR Assistant Intern
to support our recruiting and candidate consulting activities. You’ll work closely with our recruiters and founders, helping IT specialists find new job opportunities abroad and start careers in Germany.
No prior HR experience is required
— you’ll receive onboarding, training, and continuous feedback. This internship is ideal for someone who is detail-oriented, enjoys communication, and wants to build a career in
HR, recruiting, or international talent consulting
.
At the end of the internship, we’ll run a performance and fit evaluation and, if it’s a strong match, explore the possibility of transitioning into a
long-term role
(depending on performance and business needs).
Key Responsibilities
Search and apply for IT job vacancies on job boards and professional platforms
Assist in creating and editing CVs and cover letters for clients
Send outreach messages to potential employers on behalf of clients
Prepare simple progress reports on client job applications
Conduct basic research on companies and job openings based on client criteria
Collaborate with recruiters to ensure a smooth candidate experience
Please read the requirements carefully before applying. Applications that do not meet the requirements will not be considered.
What We’re Looking For
Fluency in English (C1)
Excellent written and verbal communication skills
Strong attention to detail and solid research habits
Basic understanding of the IT landscape (e.g., you know Java vs. JavaScript)
Comfortable working with job boards and Google Docs
Eagerness to learn new tools and processes
Would
Be a Plus
Any exposure to HR, recruiting, account management, customer support, or career consulting
Experience with outreach/messages, scheduling, or structured admin work
What We Offer
Full training and mentorship — no HR background required
Clear tasks, templates, and feedback to help you grow fast
Flexible working hours and a 100% remote setup (within EMEA)
Supportive, friendly, international team environment
Direct collaboration with company founders and senior recruiters
Evaluation after the internship for a potential transition into a
long-term role
How to Apply
Send us your
CV
and a short note about:
why you’re interested in the internship, and
what kind of HR/recruiting skills you’d like to develop.
If you’re proactive, organized, and motivated to help others build international careers — we’d love to hear from you.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Senior Product Manager
to own one of our most important integration domains — either our
ad platform integrations
(Google Ads, Microsoft Advertising, Meta) or our
CRM integrations
(Salesforce, HubSpot, and the vertical systems our customers run their businesses on).
These integrations are where CallRail's data becomes real value for customers: closing the loop between a phone call and the ad that drove it, or pushing conversation intelligence into the system a sales team actually works in. You'll
lead the strategy for your domain
and own that surface end to end, and
partner with the other integrations PM on the shared patterns
— data sync, authentication, webhooks, and third-party APIs — so the portfolio stays coherent.
Your integrations are also the foundation other teams build on — including
Voice Assist
, where what our AI agents can do for a customer depends directly on what your integrations can read and write.
We're looking for someone who is genuinely
AI-fluent
— both in how they work and in what they build. The integration landscape is changing fast: platforms are exposing agent-accessible interfaces, customers expect setup and mapping to be intelligent rather than manual, and the PMs who move fastest are the ones using AI as a daily tool rather than a talking point. You don't need to be an ML engineer. You do need to reach for AI first and have opinions about where it helps and where it doesn't.
This role suits a self-motivated PM who thrives at both setting product direction and rolling up their sleeves to deliver results with engineering.
What You'll Do
Own your integration domain
Define and own some of our largest core integrations, aligning them with business goals, customer needs, and strategic partnerships.
Take the integrations customers already depend on past MVP — fill functional gaps, expand data coverage, and make them genuinely good rather than merely connected.
Own how customers experience your domain: how they discover, connect, configure, and troubleshoot the integrations you're responsible for.
Lead discovery with customers, partners, and internal teams to validate problems before scoping solutions.
Lead the strategy
Lead the product strategy for your integration domain — synthesizing input from Partnerships, business strategy, and customer signal into a clear point of view, and driving alignment on it across the org.
Partner with the other integrations PM on the shared design patterns every integration inherits — data sync, authentication, webhooks, and third-party APIs — and make sure the next integration is cheaper to build than the last.
Stay current with partner platform roadmaps and the shifting privacy and measurement landscape, and bring a point of view on what it means for our customers.
Bring AI into the product
Identify where AI meaningfully improves the integration experience — intelligent field mapping, automated setup and diagnostics, enriched data pushed into partner systems, self-healing syncs — and build the case for what's worth investing in.
Shape how CallRail's integration data is consumed by AI agents and assistants, as customers increasingly expect their systems to be queryable and actionable by AI rather than only by humans.
Know the difference between an AI feature that holds up in production and one that demos well, and be willing to say so.
Prioritize and measure
Monitor success metrics, product health, and user feedback, and use them to continuously refine your domain.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Keep the unglamorous half of integration work — bugs, migrations, reliability — visible and scheduled rather than invisible and endless.
Cross-functional
Partner with other product teams whose features depend on your integrations — most often
Voice Assist
, where the quality of a CRM or scheduling integration directly determines what our AI agents can actually do for a customer. Treat your domain as a platform other teams build on, and sequence your roadmap accordingly.
Work closely with
Product Design
on the integration experience — setup and authentication flows, field mapping, error and reconnection states — where most of the design difficulty is in making genuinely complex configuration feel simple.
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption of new integrations.
Close the loop with Support — turn ticket patterns into prioritized work, and give them answers and workarounds in the meantime.
Represent the integrations domain in planning cycles, executive updates, and cross-functional initiatives.
What You'll Need
5+ years of product management experience
, with 2+ years focused on integrations, partner ecosystems, or platform-oriented work.
Demonstrated AI fluency in your day-to-day practice.
You use AI tools to accelerate research synthesis, competitive analysis, spec drafting, data exploration, and prototyping — and you can speak specifically about what you've changed in how you work, not just which tools you've tried.
A track record of shipping B2B SaaS integrations end to end—CRMs, ad platforms, marketing automation, analytics, or communication tools.
Martech experience is preferred.
Strong technical fluency.
You read API documentation comfortably, reason about data models and auth flows, and scope edge cases with engineers without needing a translator. Deep API design experience isn't required, but you need to know this territory well enough to make good calls about rate limits, sync behavior, and failure modes.
Proven ability to manage complex product surfaces across partner APIs, webhooks, OAuth, and data syncing.
Experience building product surfaces that
other product teams depend on
— negotiating roadmaps with peer PMs, making commitments you can keep, and saying no in a way that keeps the relationship intact.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Experience in Agile teams working closely with engineers and designers. We flex to optimize how the team works best together.
Excellent written and verbal communication skills. Integration decisions live or die by how well they're documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Hands-on experience with
ad platform measurement
— offline conversion imports, value-based bidding, consent and privacy changes, and how signal loss affects attribution.
Hands-on experience with
CRM data models and lifecycle
— lead and contact objects, custom fields, activity logging, and the realities of syncing into a customer's existing workflow.
Experience shipping an AI-powered feature to production and owning its quality, cost, and evaluation over time.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Experience in marketing tech, communications tools, or call tracking ecosystems.
Background working with public APIs and/or developer experience tools.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we're actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring integration data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail's platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you'll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We're looking for evidence that you've already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
УдалённоseniorUSA (Remote); Canada (Remote)
УдалённоseniorRemote, Canada; Remote, United States; and Canadian time zones; The base salary range for this role’s listed level is currently for residents of the United States only
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ОфисSan Francisco, CA; New York, NY; Atlanta, GA; Toronto
ОфисSan Francisco, CA; New York, NY; Washington, D.C.
ОфисSan Francisco, CA; New York, NY; Atlanta, GA
ОфисNew York, NY; San Francisco, CA
ГибридSan Francisco
УдалённоСтажёрГермания; Time zone:; Transparent Hiring is an international relocation and recruitment agency helping IT professionals from around the world build careers in Germany and relocate there with confidence