Location: Dhahran, Saudi Arabia; Lusail, Qatar; Muscat, Oman; Cairo, Egypt; Dubai, United Arab Emirates; Kuwait City, Kuwait
Eram Talent is looking for a dedicated Liaisonman for Offshore operations to be a part of our esteemed client's team. The Liaisonman acts as the primary interface between the Operator’s drilling/workover team, the drilling contractor, and third-party service providers to ensure smooth coordination and execution of offshore drilling and workover operations. The role ensures all operations are conducted safely, efficiently, and in compliance with company and regulatory standards.
Responsibilities
Serve as the focal point between the Operator and Drilling Contractor during offshore operations.
Coordinate day-to-day drilling and workover activities to ensure alignment with operational programs and schedules.
Supervise and monitor drilling, completion, and workover operations to ensure adherence to the approved work program.
Ensure that safety, environmental, and operational procedures are strictly followed at all times.
Communicate operational updates, challenges, and performance reports to the onshore drilling management team.
Verify and endorse contractor and third-party service company daily reports, job tickets, and timesheets.
Participate in daily operations meetings and contribute to planning and problem-solving discussions.
Ensure the availability and readiness of equipment, materials, and personnel for planned operations.
Support incident investigations and recommend corrective actions.
Liaise with logistics, marine, and procurement teams for the timely mobilization/demobilization of personnel and equipment.
Requirements
Minimum of 5 years of experience in offshore operations or liaison roles.
Bachelor’s degree or Diploma in Petroleum Engineering, Mechanical Engineering, or related field.
Minimum 8
years of oilfield experience
, including:
Drilling projects
(jack-up / semi-sub / land rigs) OR
Workover operations
(completion, intervention, and well servicing).
Previous offshore experience with major operators or drilling contractors is mandatory.
Strong knowledge of well control, drilling fluids, downhole tools, completions, and well servicing operations.
Valid offshore survival and medical certificates (e.g., BOSIET, HUET, OGUK).
IWCF / IADC Well Control Certification (Supervisor level preferred).
Excellent communication, leadership, and coordination skills.
Ability to work under pressure in a multicultural offshore environment.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Dhahran, Saudi Arabia; Lusail, Qatar; Muscat, Oman; Cairo, Egypt; Dubai, United Arab Emirates; Kuwait City, Kuwait
Location: Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India
As a Helix Administrator at Müller’s Solutions, you will oversee the management and optimization of our Helix environments, ensuring that the development and production systems function seamlessly. This role requires a strong understanding of the Helix platform, managing code repositories, builds, and deployments efficiently. You will work closely with development teams to implement best practices in version control and CI/CD processes, while also providing support to ensure that our systems remain reliable and performant.
Key Responsibilities:
Administer and maintain Helix Core server environments, managing users, repositories, and permissions.
Implement and optimize workflows for code branching, merging, and release management within Helix.
Monitor system performance and conduct health checks to ensure high availability and responsiveness.
Collaborate with development teams on best practices for version control and code integration.
Troubleshoot and resolve technical issues related to Helix, providing timely support to end-users.
Perform regular backups and disaster recovery planning for Helix repositories.
Document processes, configurations, and system changes in line with company policies.
Stay updated on Helix platform advancements and provide recommendations for enhancements.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience as a Helix administrator or in a similar role involving version control systems.
Strong knowledge of the Helix Core platform and its administrative functions.
Experience with CI/CD tools and processes, integrating Helix with development pipelines.
Excellent troubleshooting skills and analytical abilities for resolving system issues.
Ability to work collaboratively with technical and non-technical staff across various departments.
Relevant Helix certifications or training is a plus.
Preferred Qualifications:
Experience with scripting languages (e.g., Python, PowerShell) to automate administrative tasks.
Understanding of Agile methodologies and development lifecycles.
Familiarity with other version control systems such as Git and SVN.
Strong communication skills and the ability to train others on best practices.
Proactive approach to system management and continuous improvement initiatives.
Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India
Location: Nicosia, Cyprus
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
International Sales Executive
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
General Duties & Responsibilities
The International Sales Executive is responsible for managing and nurturing relationships with key clients to ensure long-term success and satisfaction. This role involves understanding client needs, providing tailored solutions, driving revenue growth, and coordinating with internal teams to deliver exceptional customer service. The specialist will also be responsible for identifying opportunities to expand accounts, resolving any issues that arise, maintaining detailed account records, and conducting international travel to meet with global clients and stakeholders.
Detail Responsibilities
Sales: conducting sales activities, acquiring new clients, closing sale contracts, and providing follow-up support to ensure customer satisfaction and retention.
Client Relationship Management: Develop and maintain strong relationships with key accounts, acting as the main point of contact to ensure customer satisfaction and loyalty.
B2B Sales and Account Management: Manage key business-to-business (B2B) accounts, ensuring high levels of client satisfaction and retention. Identify and pursue new business opportunities within existing accounts.
Account Planning: Create and execute strategic account plans to achieve client objectives and business growth.
Needs Assessment: Understand client needs and challenges, providing customized solutions and product recommendations.
Revenue Growth: Identify opportunities to upsell or cross-sell additional products or services, driving revenue within existing accounts.
Issue Resolution: Proactively address any issues or concerns that clients may have, ensuring a swift resolution and maintaining client trust.
Collaboration: Work closely with internal teams such as sales, marketing, product development, and customer service to deliver tailored solutions and seamless client experiences.
International Travel: Conduct international travel as required to meet with global clients, attend meetings, and manage key accounts across different regions.
Reporting and Documentation: Maintain detailed records of account activities, prepare reports on account status, and track client interactions.
Sales Forecasting: Provide accurate forecasts and insights to assist in sales planning and inventory management.
Market Insight: Stay informed about industry trends, competitor activities, and market developments to better serve clients.
Contract Negotiation: Negotiate contracts and terms with clients, ensuring mutually beneficial agreements.
Continuous Improvement: Attend training and stay updated on product offerings and sales techniques to continuously improve account management skills.
Job Qualifications
Education: Bachelors degree in business, Marketing, or a related business field. A Master's degree will be considered an advantage.
Experience: Proven experience in account management, international sales, B2B sales, or a similar role within a commercial setting.
Skills:
Strong communication and interpersonal skills with the ability to build and maintain relationships.
Strategic thinking and problem-solving abilities.
Proficiency in CRM software and other account management tools.
Ability to negotiate and close deals effectively.
Organizational skills with attention to detail.
Ability to analyze market data and client needs to provide tailored solutions.
Attributes: Proactive, client-focused, results-driven, and a team player.
Travel: Willingness and ability to travel internationally as required.
Languages: Fluent in English and Arabic speaking is required for this position.
Location: Dhahran, Saudi Arabia
The incumbent supervises field operation of land and/or Offshore Well completion sites, either contractor or Saudi Aramco-owned, engaged in carrying out programmed work on deep or otherwise critical wells.
Has direct field responsibility for the drilling or working over of wells located anywhere in the Kingdom of Saudi Arabia and its territorial waters as specified in the well drilling or workover program. Such wells may be exploratory or development and entail the search for or development of hydrocarbon deposits, principally oil and gas. The Senior Liaisonman/ Foreman will supervise work on wells below 15,000 feet or wells complicated by pressure above 10,000 psi,sourgas, highly deviated, or that cost in excess of $10,000,000. The safety of rig crews and contracted service personnel numbering as high as +100 people and the loss prevention of well materials and drilling equipment valued in millions of dollars is the direct responsibility of the position. Other responsibilities include fiscal accountability for Saudi Aramco- owned equipment and materials, timely communications with Well completion Operations headquarters and logistical co-ordination of transportation services, materials movement, well services (Saudi Aramco and contractor supplied), water support and roads/location support. Responsibilities include:
a. Perform Unit level supervisory function at well locations remote to Operations headquarters on a 24 hour per day basis, 14 days on duty, 7 days off work schedule.
b. Direct all well operations expediently, safely and according to accepted industry practices as outlined and specified in the Well Completion program issued by the Production Engineering Dept and approved Standard Operation procedures (SOP).
c. Co-ordinate the timely ordering of required well materials, equipment and services according to the well program. Documents the receipt, usage and transfer of Saudi Aramco
supplied materials and equipment. Reviews service company field tickets for accuracy of services provided and associated charges.
d. Ensure that Saudi Aramco Blowout Prevention Standards are met in all respects including equipment configuration, testing and crew response. Assures that site and personnel comply with Saudi Aramco established safety standards and procedures.
e. On sites contracted to Saudi Aramco, assures compliance with terms, conditions and equipment/personnel as specified in the Contract.
f. Provides headquarters a complete daily report of work progress as required in the Daily Morning Report.
g. Promotes cost-savings ideas and awareness with the view toward operational optimization consistent with safely meeting well objectives.
h. Provides on-job training to less experienced personnel assigned to the site.
Responsibilities
Supervise rig-less completion operations and ensure compliance with safety standards and procedures;
Lead and manage a team of technicians and operators to execute completion activities efficiently;
Coordinate with field personnel and other departments to ensure seamless operations;
Monitor well performance and recommend appropriate interventions to optimize production;
Maintain accurate operational records and prepare reports for management;
Assist in developing and implementing operating procedures, ensuring adherence to best practices in rig-less operations;
Conduct risk assessments and implement appropriate mitigation measures.
Requirements
a. B.S. degree in Engineering.
b. 10 years’ experience related to the well completion activities and high pressure of oil and gas wells.
OR
a. High School or completion of ITC: English, ERW; Math, MI.
b. Fifteen (15) years related experience on the well completion activities and high pressure well
c. Proven job knowledge to handle operational responsibilities on critical wells as outlined above and demonstrated personnel attributes of sound judgment, dependability, honest work ethic and leadership.
Location: Tri State Area
Workplace: hybrid
The Demand Generation & Acquisition Specialist is responsible for developing, executing, and measuring all lead generation campaigns to drive qualified leads into the sales pipeline. A strong digital presence is integral in building the net2phone brand, nurturing target audiences, showcasing thought leadership, and building brand loyalty with clients and prospective clients, and as such, the demand generation and acquisition specialist will work with the product, marketing and sales teams to build compelling campaigns that drive results. This role is involved in every step of the customer engagement cycle from ideation to implementation and analysis. The Demand Generation and Acquisition Specialist is expected to research, monitor, analyze, test, and continually refine all components of campaign lifecycles in order to optimize lead generation and overall brand presence.
Responsibilities:
Build, manage and develop campaigns that drive interest in net2phone services.
Analyze and report results and make recommendations to continually improve metrics including click-through-rates, cost per lead, lead score, MQL, and close rates, present recommendations to the management team in a clear, logical, and compelling fashion.
Identify new strategies to ensure that the most effective platforms and media are incorporated into campaigns.
Manage multiple campaigns simultaneously and make adjustments as needed to optimize results. Perform A/B testing with regularity.
Maintain knowledge of digital marketing best practices.
Maintain knowledge of net2phone’s offerings, direct and indirect selling strategies, partner program and offerings, industry/product solutions, customer applications, competitive product differences, and competitor marketing strategies.
Utilize Salesforce to create, monitor, and track report
EDUCATION/ CERTIFICATION/ # OF YEARS EXPERIENCE REQUIRED/ REQUIRED SKILLS:
Bachelor’s Degree in marketing or related field
5+ years of experience and proven results in developing effective digital marketing and demand/lead-gen campaigns
Highly accountable with the ability to handle multiple projects, manage competing priorities and workflows
Experience with marketing automation tools; HubSpot strongly preferred.
Exceptional written and communication skills
Strong analytical and research skills
Independent worker capable of managing multiple projects in parallel
Ability to work in a fast-paced environment
Marketing analytics and SEO experience
Net2phone is a global provider of unified communications-as-a-service (UCaaS) solutions for businesses, leveraging its parent company IDT's global network. It offers a cloud-based PBX system with features like video conferencing, call recording, mobile apps, and analytics to help businesses with their communications. The service is available through multiple plans and is accessible via web, mobile, and desktop applications.
Location: Yanbu, Saudi Arabia
Eram Talent is seeking a qualified Safety Officer for a short-term engagement of 1 month. This position is crucial for ensuring a safe working environment across various operations, complying with safety regulations, and promoting health and safety awareness among employees.
Responsibilities
Conduct regular safety inspections and assessments to identify hazards.
Implement and oversee safety protocols in compliance with local regulations.
Assist in the development and delivery of safety training programs.
Investigate incidents and accidents to determine root causes and implement corrective actions.
Maintain records of safety inspections, incidents, and training sessions.
Collaborate with management and staff to promote a culture of safety.
Report on safety performance and recommend improvements where necessary.
Requirements
Bachelor's degree in occupational health and safety or a related field.
A minimum of 5 years of experience in a safety officer role.
Strong understanding of safety regulations and best practices.
Excellent communication and organizational skills.
Ability to work effectively both independently and as part of a team.
NEBOSH or equivalent certification is preferred.
Willingness to work on-site and travel if required.
Interview: Face to Face Interview in Marafiq, Yanbu. (Mandatory)
Note: The candidate needs to have GOSI & Ajeer. (Mandatory)
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; Lusail, Qatar
Eram Talent is looking for a talented and detail-oriented Design Engineer - Mechanical to join our dynamic team in Saudi Arabia. In this role, you will be responsible for the Design, plan and review all technical packages related to Mechanical Engineering that includes major mechanical equipment such as, Chillers, Pumps, Motors, Air Handling Units, Cooling Tower cells, Refrigerant Management System, air conditioning, ventilation and cooling, conducting technical assessments, Engineering technical assessment, feasible studies for enhancement or modification of existing facilities and impact on existing system.
Responsibilities:
Design, plan, and develop HVAC and mechanical systems for new and existing projects.
Prepare conceptual designs, technical assessments, and engineering documentation.
Review design drawings, material selections, and technical submittals for compliance with project requirements.
Develop Scope of Work (SOW), Bill of Quantities (BOQ), and system specifications for HVAC-related projects.
Perform HVAC load calculations, duct sizing, and equipment selection using appropriate design software.
Conduct technical evaluations and feasibility studies for system upgrades or modifications.
Provide technical reports and recommendations for improvement of mechanical systems.
Act as a technical authority for mechanical design to ensure adherence to standards and best practices.
Offer engineering solutions for issues related to chillers, AHUs, FCUs, pumps, motors, and cooling towers.
Coordinate design activities with other engineering disciplines to ensure integration and efficiency.
Provide technical support during project execution, installation, and commissioning stages.
Collaborate with internal teams, consultants, and contractors to resolve design or technical issues.
Ensure all designs comply with international codes and standards such as ASHRAE, SMACNA, IBC, ANSI, ASME, ASTM, ARI, SAES, and SAMSS.
Maintain and update design documentation as per organizational and international requirements.
Prepare and present technical assessments, feasibility reports, and engineering studies.
Support the Engineering Manager in monitoring capital project designs and performance.
Perform other duties as assigned by the Engineering Manager.
Requirements
Bachelor’s Degree in Mechanical Engineering.
Minimum 5–6 years of experience in mechanical systems and HVAC design within large-scale or industrial projects.
Strong understanding of HVAC principles, heat load calculations, duct sizing, and equipment selection.
Proficiency in design software such as HAP, Carrier, AutoCAD, and Revit MEP.
Sound knowledge of international mechanical design codes and standards (ASHRAE, SMACNA, ASME, etc.).
Proficiency in MS Office (Word, Excel, PowerPoint).
Excellent written and spoken English communication skills.
Strong analytical, problem-solving, and coordination abilities.
Detail-oriented, reliable, and able to work independently with minimal supervision.
Capable of managing multiple priorities and delivering results within deadlines.
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Uruguay; Costa Rica; El Salvador; Peru; Ecuador
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Mexico
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Colombia
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Brazil
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: Argentina
About our Client
Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results.
The Role
We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts.
Key Responsibilities
· Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues.
· Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links.
· Manage and optimize sitemaps, robots.txt, metadata, and structured data.
· Research, plan, and execute keyword strategies aligned with marketing goals.
· Collaborate with writers to optimize new and existing content for rankings and engagement.
· Monitor site health, Core Web Vitals, and page speed improvements.
· Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking.
· Prepare periodic SEO reports with insights, trends, and actionable recommendations.
· Support backlink cleanup, internal linking improvements, and ongoing content SEO updates.
· Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns.
Requirements
· 3–5 years of experience in SEO strategy and technical implementation.
· Proven ability to fix complex SEO and performance issues.
· Strong understanding of on-page, off-page, and technical SEO.
· Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC.
· Experience tracking performance through dashboards and reports.
· Familiarity with schema markup, site structure, and keyword optimization.
· Excellent analytical and communication skills with attention to detail.
· Strong collaboration skills and ability to work cross-functionally.
· (Bonus) Experience with HubSpot, WordPress, or other CMS platforms.
Tools You’ll Use
SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack
Benefits
· Competitive compensation.
· Full-time remote position with flexible working hours.
· Opportunity to own SEO strategy and performance for a growing brand.
· A collaborative team environment where your work directly impacts growth.
How to Apply
To apply, please include examples of previous SEO projects or case studies showing measurable results
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Dhahran, Saudi Arabia
Eram Talent is a leading Talent Acquisition Consultancy that specializes in placing highly skilled professionals in various industries worldwide. We are currently looking for a Field Compliance Coordinator specializing in Drilling Environment and Gas Plants Environment for one of our prestigious clients in the oil and gas sector. In this role, the Field Compliance Coordinator will ensure adherence to safety regulations and standards within drilling and gas plant operations. The successful candidate will collaborate with field teams, contractors, and management to identify risks, monitor compliance, and implement appropriate safety measures.
Responsibilities
Develop, implement, and monitor compliance programs specific to drilling and gas plant environments
Conduct regular safety audits and risk assessments to ensure regulatory compliance
Provide training and guidance to personnel on safety practices and emergency response procedures
Investigate safety incidents and recommend corrective actions to prevent reoccurrence
Collaborate with cross-functional teams to promote a culture of safety and risk management
Stay updated on industry regulations and best practices related to drilling and gas operations
Ensure documentation and reporting for compliance-related activities are complete and accurate
Requirements
Bachelor's degree in Environmental Science, Safety Management, or a related field
Minimum of 7 years of experience in health and safety compliance related to drilling and gas plants
Strong understanding of safety regulations and standards in the oil and gas industry
Excellent communication and interpersonal skills
Proven ability to conduct effective training and audits
Experience in incident investigation and risk assessment methodologies
Certifications in Occupational Health and Safety are a plus
Location: Dhahran, Saudi Arabia; Milan, Italy; Mumbai, India; London, United Kingdom; Baku, Azerbaijan
Eram Talent, a division of the ERAM Group, is in search of an experienced Drilling Rig Foreman to join our dynamic team. Candidate primary role will be to supervise field operations of land Drilling and Workover rigs, engaged in carrying programmed work on deep or otherwise critical wells. Supervises and oversees the operations of a contract rig performing drilling or remedial work on wells ranging from 18,000 - 23,000 feet.
Responsibilities
Ensure all rig personnel and service providers are complaining with the clients safety standards and requirement.
Supervises and oversees all operations performed on wells.
Makes recommendations on alternative methods or equipment when unusual situations are encountered.
Coordinates deliveries of materials to the well to ensure it is available when required.
Ensures that contractor meets all requirements of his contract.
Works with Drilling and Workover engineers to see that modern drilling practices are followed.
Approves contractor daily tour report.
Ensures that contractor rig and equipment are properly maintained to avoid downtime.
Performs other miscellaneous duties as directed by Supt.
Ensures that Blowout Prevention Standards are met in all respects including equipment configuration, testing and crew response. Assures that rig and personnel comply with the clients established safety standards and procedures.
Requirements
Thirteen (13) years relevant experience in drilling and workover operations including supervisory experience generally acquired by progression on a drilling or workover rig
-OR-
B) B.S. degree in Engineering with Seven (7) years of experience working in drilling and workover operations including adequate supervisory experience on a drilling or workover rig.
Strong leadership and communication skills;
Ability to work in challenging conditions and remote locations;
Proven problem-solving skills and a proactive approach to challenges.
Dhahran, Saudi Arabia; Milan, Italy; Mumbai, India; London, United Kingdom; Baku, Azerbaijan
ОфисNicosia, Cyprus
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