Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building a vibrant in-app social community — spanning content, livestream, and creator ecosystems — that connects users, creators, and partners while driving trading engagement across the platform. You'll own the end-to-end Community & Live product, and contribute to north star goals including DAU, high quality creator ratio, and trading conversion within the community, underpinned by a robust safety & moderation stack.
What You’ll Be Doing
Community & Livesteam Product
Own the community and livestream product roadmap: content strategy, content curation, and content recommendation to improve discovery, engagement, and retention.
Drive user segmentation and interest discovery — build the frameworks and tooling to understand user cohorts and personalize content and community experiences at scale.
Define and improve community content quality standards; own the content/community ecosystem governance roadmap.
Creator & Fan Ecosystem
Build the creator and fan economy: creator incentive programs, tasks/missions, creator leveling systems, and tiered benefits that deepen streamer-fan and creator-fan relationships.
Build up creator lifecycle product capability, including discovery, engagement, onboard, grow, retain, and off-board phases.
Drive community's user education, product adoption, and trading conversion via innovative ways including internal advertising, fan economy mechanics, and trader leaderboards to achieve strong content- and trader-driven growth.
Community Monetization & Partnerships
Design and run community growth campaigns that convert community engagement into platform value (acquisition, activation, trading conversion).
Partner with marketing and growth teams to develop content strategies to capture and amplify opportunities from trendy events in the industry.
What We Look For In You
5+ years of experience as a product manager, with solid experience shipping social media, community, livestreaming, creator platforms, growth campaigns, or social products.
Hands-on with Trust & Safety or content moderation tooling.
Adequate understanding of the crypto industry, trading funnels, and risk/compliance constraints.
Able to think and communicate logically, data-sensitive, and able to accurately grasp customer mindsets; strong ability to identify and break down problems quickly.
Strong in execution, with good communication and project management skills; able to mobilize cross-functional resources to solve problems and deliver projects on time.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Sydney (45 Clarence St); AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
SENIOR ENGINEER - PLATFORM
The role and its impact
As a Senior Engineer in our Infrastructure team, you’ll help Xero engineers build and test software faster and with more confidence. You’ll design and build the systems that create test environments, and you’ll make sure test data is ready when teams need it. This work sits at the heart of how we ship software, and it helps set Xero up for AI transformation.
You’ll work across complex platforms, including older legacy systems alongside modern technology. There will be trade-offs to weigh as you decide where the most value sits for engineering teams. Xero asks you to Go Bold in how you approach these problems, and to Go Fast without cutting corners.
The team and how they connect
Our Infrastructure team builds the platform foundations that Xero engineers rely on every day. Our engineers come from software, platform and infrastructure backgrounds, and we work closely with teams across Xero to understand their systems and find elegant solutions. We believe in Going Together, which means sharing knowledge openly and making sure everyone’s voice is heard.
The team is currently working on / Initially, you will focus on:
- Building support systems and tooling for test environments, so engineers can test changes without waiting on blockers.
- Improving test data and enabling frictionless testing across engineering teams.
- Working with our Golang services, alongside infrastructure built with Terraform on AWS, including Kubernetes, EC2 and Lambda.
- Contributing to a longer-running initiative to shorten feedback loops and increase engineering productivity.
Where and how you can work
This is a permanent role, based in Melbourne, Sydney or Brisbane with a remote-first working culture. We have no set office days, so you’ll work with your manager and team to find a balance that suits how you do your best work. Once you’ve settled in, you’ll join our on-call rotation as part of supporting the systems we build.
Here are some of the things we’re looking for, for this role:
- Your background could be in software engineering that has moved into platform or DevOps, or in infrastructure work that understands how software is built.
- Golang is our preferred language, though strong experience in Java or .NET is equally welcome.
- Hands-on experience with Terraform, AWS and Kubernetes will help you hit the ground running.
- A curious, problem-solving mindset and the ability to pick up unfamiliar systems quickly, including legacy ones, are key to how you’ll Go Further here.
- Clear communication is second nature to you, whether you’re working in another team’s codebase or presenting to leadership.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Bengaluru
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Senior Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in Bengaluru, India.
WHAT YOU'LL DO
- Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
- Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
- Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
- Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
- Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
- Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
- Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
Representative Projects
- Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
- Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
- Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
- Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
- Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
WHAT YOU HAVE
- 8+ years of experience in Core Backend Infrastructure Engineering or Backend Platform Engineering in a production environment
- Long track record building and scaling complex, large-scale distributed systems
- Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
- Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
- Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
- Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)
- Strong programming skills in Python, Go, or similar languages
- Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence
Nice to Have
- Experience building infrastructure for AI/ML workloads or high-throughput inference systems
- Background with distributed rate limiting, load balancing, or quota management systems
- Experience operating multi-tenant platforms with strict security and compliance requirements
- Track record of leading complex cross-functional projects and delivering measurable impact
ADDITIONAL INFORMATION
- Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice.
#LI-AS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Director of Developer Relations.
About the job
We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market.
The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb
Responsibilities
In this role, you’ll:
Serve
as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline.
Define
the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit,
mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide
and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee
a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve
our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
Spearhead
Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
Act
as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field).
Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders.
Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience).
Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics.
Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts.
Desired:
Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion.
Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums.
An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks.
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote / Hybrid (Los Angeles-based preferred)
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Remote / Hybrid (Los Angeles-based preferred)
Annual salary: USD 85,000 - 115,000 per year (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.)
Type: Full-time
Reports to: Senior Game Producer
About the Role
As an Associate Producer, you will support the end-to-end development of motion-based games — from concept through launch — ensuring projects stay on track, teams stay aligned, and our player experience remains magical, intuitive, and family-friendly.
You’ll work closely with design, engineering, art, QA, and external partners to coordinate deliverables, manage schedules, and maintain clear communication across stakeholders.
This is an ideal role for someone who loves games, thrives in fast-moving environments, and cares deeply about creating meaningful experiences for kids and families.
What You’ll Do
Production & Execution
Maintain production schedules, and milestone tracking
Participate in and help run stand-ups and cross-functional sync meetings
Track dependencies, risks, and blockers across teams
Ensure builds and deliverables are on time and aligned with scope
Prepare milestone reports and stakeholder updates
Motion-Based Gameplay Support
Coordinate implementation of camera-based motion gameplay systems
Support playtesting with kids and families; synthesize feedback into actionable insights
Track motion calibration, usability improvements, and accessibility features
Ensure experiences are intuitive for a wide age range and skill levels
Evaluate milestones, write build notes and help compile stakeholder feedback.
Kids & Family Focus
Advocate for age-appropriate design and safety considerations
Support external brand or IP collaboration workflows when applicable
Keep fun, accessibility, and inclusivity at the center of development
Cross-Functional Collaboration
Act as the communication bridge between creative, technical, and business teams
Partner with QA to prioritize and track bug resolution
Support publishing needs (build delivery, feature documentation, gameplay capture coordination)
Help coordinate external development partners when needed
What We’re Looking For
Required
3+ years experience in game production or project management
Experience working on shipped game titles (mobile, console, or interactive platform)
Strong organizational and communication skills
Familiarity with Agile/Scrum workflows
Experience with tools such as GitHub, Notion, Slack, Asana, or equivalent
Passion for kids, family entertainment, and active play
Flexibility to collaborate across global time zones, including Asia (particularly Hong Kong), with the understanding that recurring meetings and coordination will be required outside standard U.S. business hours.
Bonus Points
Experience with motion-based, camera-based, or fitness-style games
Experience working with licensed IP or external partners
Background in consumer hardware or platform-based products
Experience conducting or coordinating playtests with children
Who You Are
Highly organized and detail-oriented
Proactive problem solver
Comfortable operating in a fast-growing startup environment
Collaborative and low-ego
Energized by building products that get kids moving and families playing together
Comfortable with ambiguity
Able to take initiative in a fast-paced environment
Why Join Nex Playground?
Build category-defining motion gaming experiences
Help shape a growing platform at an exciting stage
Work with a passionate team focused on joy, movement, and meaningful play
Make a real impact on how families experience games together
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
Why This Role Exists
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Join us on our mission to help everyone shape the tools that shape their lives.
At Notion, we believe in building software that adapts to how people work, not the other way around. As we scale globally, we need someone who can ensure our revenue teams are equipped with the knowledge, tools, and processes to succeed across every geography while maintaining our core values and approach to customer relationships.
We're looking for a Revenue Enablement Program Manager to own the development and implementation of global enablement programs that scale seamlessly across regions. You'll spend 50% of your time developing and locally implementing these global programs, and 50% tuning enablement initiatives to meet regional needs—all while maintaining a globally aligned selling process that honors local market nuances.
This role sits at the intersection of strategy and execution, requiring someone who can think globally while acting locally. You'll leverage AI and automation to build scalable enablement solutions that empower our revenue teams to deliver exceptional customer experiences worldwide.
WHAT YOU'LL ACHIEVE
Global Program Development & Implementation (50%)
- Champion our global operating cadence to ensure the Japan and Korea region is successfully executing our GTM strategy as an extension of the Global Revenue Operations team
- Design, develop and manage comprehensive enablement programs that can be deployed globally while maintaining consistency in our selling methodology and GTM goals
- Partner with Revenue Operations, Sales Leadership, and Product Marketing to create scalable training curriculum, design content, program manage SME stakeholders, develop certification programs, deploy continuous training frameworks frameworks and more
- Build and maintain our global sales playbook, ensuring it reflects best practices that work across diverse markets
- Leverage AI tools and automation to create personalized learning paths, real-time coaching recommendations for revenue team members and leverage the work of our Enablement team
- Establish measurement frameworks to track program effectiveness and ROI across all regions — you'll close the loop and report out on progress
- Lead cross-functional initiatives to align product releases, go-to-market strategies, and enablement rollouts
Regional Tuning & Localization (50%)
- Collaborate with regional sales and GTM leaders to identify local market dynamics, competitive landscapes, and customer behavior patterns
- Adapt global programs to address regional needs while maintaining core methodology and brand consistency
- Create region-specific content, case studies, and competitive battle cards that resonate with local markets
- Build feedback loops between regional teams and global program development to continuously improve our approach
- Support regional team leads in coaching and reinforcing enablement initiatives within their teams
ABOUT YOU
Experience & Expertise
- 7-10+ years of experience in sales enablement, revenue operations, or similar go-to-market roles
- Proven track record of building and scaling enablement programs across multiple geographies
- Expert in adult learning methodologies and creating compelling multimodal content
- High proficiency with the enablement tool stack including emerging AI and automation solutions (ideally AI is already embedded into your workflow)
- Experience working with global sales teams and understanding of diverse market dynamics
- Strong analytical skills with experience measuring program impact and ROI
Skills & Qualities
- Strategic thinker who can balance global consistency with local relevance
- Excellent communication and presentation skills, comfortable working with senior leadership
- Natural collaborator who thrives in cross-functional environments
- Data-driven approach to decision making with strong attention to detail
- Adaptable and comfortable with ambiguity in a fast-growing environment
- Passionate about developing people and helping teams reach their potential
- Fluency in Japanese and English
Technical Requirements
- Experience with CRM systems (Salesforce preferred), learning management systems, and sales enablement platforms
- Proficiency with AI tools for content creation, data analysis, and process automation
- Strong project management skills with experience managing multiple initiatives simultaneously
- Comfortable with sales analytics and performance metrics
NICE TO HAVES
- Experience at a high-growth SaaS company
- Background in sales, customer success, or revenue-generating roles
- International work experience or familiarity with diverse cultural business practices
- Experience with Notion or similar productivity tools
- Certification in sales methodologies (MEDDIC, Challenger, etc.)
- Fluency in Korean
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist who combines deep chemistry knowledge with machine learning expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be a computational chemist who knows reactions, synthesis, and medicinal chemistry in depth and has hands-on experience training and evaluating machine learning models. Above all, you'll build the reinforcement learning environments, datasets, and evaluations that teach Claude chemistry. Working alongside our bench chemists and AI researchers, you'll turn real chemistry problems and experimental data into training tasks and measure whether the models get better at them.
This role is fully on-site in the San Francisco Bay Area.
Key responsibilities
Design and build reinforcement learning environments for chemistry end to end, including task design, data curation, automated grading, and checks against shortcuts and data leakage
Design and source new experimental datasets, environments, and evaluations with our bench chemists, and external research and academic partners
Develop evaluations that measure model performance on real chemistry tasks, such as reaction outcome prediction, synthesis planning, structure elucidation, and compound design, and feed results back to research teams
Run and analyze training experiments with AI research teams, diagnose where models fail at chemistry, and prioritize what to build next
Ensure datasets and environments are high quality and well documented, including sources, train and test splits, and failure modes
Communicate findings clearly to chemistry, AI research, and life sciences audiences
Minimum qualifications
PhD in chemistry, computational chemistry, or a related field
Deep knowledge of organic and medicinal chemistry, including reactions, synthesis, and SAR, with experimental data as your ground truth
Strong Python skills and solid machine learning fundamentals, with hands-on experience training and evaluating models
Comfort navigating ambiguity and defining problems in a rapidly evolving research environment
Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills
Preferred qualifications
Experience with reinforcement learning, large language models, or building evaluations and benchmarks
Track record of supporting drug discovery programs alongside medicinal and synthetic chemists
Experience curating chemistry datasets from the literature, patents, or lab notebooks, including reaction, ADMET, and spectroscopic data
Cheminformatics and molecular modeling skills, for example RDKit, docking, free energy calculations, or quantum chemistry
Hands-on synthetic or medicinal chemistry experience at the bench
Publications, patents, or open-source software demonstrating scientific impact
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Los Angeles, United States; Warsaw, Poland; Tbilisi, Georgia; Batumi, Georgia; Buenos Aires, Argentina; Tallinn, Estonia
Think You Can Make AI Notice Us? Prove It.
At LBC Mortgage, we’re looking for a curious, ambitious, and unconventional thinker who is ready to experiment, challenge assumptions, test new ideas, and help make our brand visible across the rapidly evolving world of AI platforms.
The way people discover businesses is changing. More and more people are turning to AI assistants like ChatGPT, Gemini, and Perplexity to ask questions, compare services, and decide which companies deserve their attention. We want LBC Mortgage to be part of those conversations. Not just on Google. Not just on social media. We want our brand to be discoverable, recognizable, and accurately represented wherever people search for answers, recommendations, and solutions.
Your mission is simple: help make LBC Mortgage impossible to overlook.
We’re not looking for someone who needs ten years of experience, a complicated strategy document, or permission to try every new idea. We’re looking for someone who is genuinely interested in how AI works, enjoys exploring new tools, and isn't afraid to test an approach that nobody on the team has tried before. You don't need to know everything on day one. You need to be willing to learn, think independently, take initiative, and turn ideas into action.
This is not about taking reckless risks or doing things without a plan. It’s about having the confidence to experiment intelligently, measure results, and improve continuously instead of assuming that yesterday’s methods will always work tomorrow.
You will help establish and maintain our presence across relevant business directories, search engines, review websites, social platforms, online communities, and emerging AI-driven discovery channels. You’ll work on making sure our business information is accurate and consistent, our profiles are complete, and our content clearly communicates who we are and what we do.
You’ll also explore how brands are mentioned in AI-generated answers, identify opportunities to strengthen our online presence, and investigate what helps AI systems discover and understand reliable information about businesses. From improving business listings to researching customer questions, contributing appropriately to relevant communities, and testing new content strategies, your work will help us understand how to become more visible in a world increasingly shaped by AI.
You should be comfortable following a strategy while also recognizing opportunities to improve it. If you notice something that could work better, speak up. If you discover a promising platform, explore it. If you have an idea worth testing, explain your reasoning and help us evaluate the results. We value people who combine initiative with accountability and creativity with attention to detail.
Most importantly, we want someone who sees this role as an opportunity rather than a checklist. Someone who wants to help shape how a brand competes in a changing digital landscape. Someone who understands that there may not always be a ready-made answer and is willing to find one.
We’re not promising that every experiment will succeed. We’re offering the opportunity to explore, test, learn, and contribute to something that is evolving in real time. You’ll have a clear objective, the freedom to investigate different approaches, and the responsibility to turn what you learn into meaningful progress.
Don’t just tell us you’re different. Show us how you think, what you’re curious about, and what you would try first.
Ready to make AI notice us? Apply.
Location: Saint Thomas, Virgin Islands, U.S.; Red Hook, Virgin Islands, U.S.; Charlotte Amalie, Virgin Islands, U.S.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bangalore, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns.
This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand.
Roles and Responsibilities
Video Production & Editing:
Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings.
Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand.
Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube
Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory)
Graphic Design & Branding:
Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets.
Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics.
Maintain and uphold DBSync’s brand guidelines across all produced creative assets.
Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts.
Manage project timelines to deliver high-quality assets within agreed sprint cycles.
Skills and Qualifications:
Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus).
Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production.
Software Proficiency:
Video/Motion: Adobe Premiere Pro, After Effects,
Veed.io
, or similar video editing tools.
Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva.
AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory)
Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required.
Skills:
Solid understanding of layout, typography, color theory, and composition.
Basic audio editing and cleanup skills (noise reduction, leveling, background music integration).
Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals.
Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.
Location:
Bangalore (Remote)
Shift Timings:
U.K. Shift (1:30 PM IST - 10:30 PM IST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: Serbia; Romania; Croatia; Spain; Colombia; Brazil
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
We are representing
fast-growing brands
across the
agency
and
direct-to-consumer (DTC)
landscape.
As these businesses continue to scale their marketing and paid media efforts, they are looking for
creative talent who can bridge the gap between creative production, AI-powered content, and performance marketing.
This is a hands-on role combining
customer research, direct-response creative strategy, video editing, and AI-powered content production.
You’ll be responsible for turning customer insights into compelling video ads that capture attention, communicate value, and drive purchases.
Whether you're a video editor who knows how to turn raw footage into high-converting ads, an AI creative producer who can generate compelling UGC-style videos, or a creative strategist who can take an idea from concept to execution, you’ll have the opportunity to develop your own concepts, write scripts, produce finished ads, and analyze their performance using real advertising data and we'd love to hear from you.
Responsibilities
Depending on your expertise and the specific opportunity, your responsibilities may include:
Conduct Customer Research: Research customer avatars, buying motivations, pain points, objections, and desires through customer reviews, Reddit, social media comments, competitor ads, Meta Ad Library, and internal performance data.
Develop Creative Angles: Identify customer insights and emotional triggers that can be translated into compelling advertising concepts and testable creative angles.
Write Direct-Response Scripts: Develop persuasive video ad scripts and creative briefs outlining the target audience, core message, hook, value proposition, proof points, ad structure, and call to action (CTA).
Produce Performance Video Ads: Create and edit engaging video ads for Meta platforms (Facebook and Instagram), focusing on strong hooks, storytelling, pacing, B-roll, captions, transitions, pattern interrupts, and sound design.
Leverage AI Creative Tools: Use AI tools to produce UGC-style content, avatars, voiceovers, product visuals, images, B-roll, and video sequences.
Optimize Creative Performance: Analyze advertising results, identify what works and what doesn’t, and continuously iterate on creative concepts to improve engagement and conversion performance.
Collaborate with the Marketing Team: Work with internal stakeholders to execute creative briefs, strengthen existing concepts, and develop new advertising approaches.
Requirements
At least 3 years of experience creating performance-driven video ads for DTC e-commerce brands.
A strong portfolio showcasing video ads personally developed and produced for Meta Ads (Facebook and Instagram).
Strong understanding of direct-response marketing, including customer awareness stages, buying psychology, customer objections, hooks, offers, and conversion-focused messaging.
Proven experience developing original creative concepts, writing video scripts, and translating customer research into advertising content.
Excellent hands-on video editing skills, with a strong understanding of storytelling, visual composition, pacing, and audience retention.
Practical experience using AI creative production tools such as Arcads, Higgsfield, Kling, ElevenLabs, or similar platforms.
Ability to interpret advertising performance data and explain why certain creatives perform well.
Strong creative problem-solving skills, initiative, and the ability to independently manage the creative production process.
Comfortable working in a fast-paced, remote environment with a high level of ownership and accountability.
Tools & Skills That Could Be Relevant
Experience with some of the following is a plus:
AI video & generation:
Runway, Kling, Veo, Sora, HeyGen, Synthesia, or similar tools.
AI image & creative generation:
Midjourney, Flux, ChatGPT, or similar tools.
Video editing:
Adobe Premiere Pro, After Effects, CapCut, or equivalent.
Voice & audio:
AI voice generation, voiceovers, sound design, and audio editing.
Performance marketing:
Meta Ads, TikTok Ads, direct-response creative, creative testing, and ad performance analysis.
To respect everyone’s time, we will not move forward with applications that only include:
general video editing portfolios, cinematic showreels, YouTube editing portfolios, documentary work, podcast editing, wedding videos, corporate videos, and motion graphics portfolios without paid advertising experience
We're not looking
for someone who has simply experimented with AI tools. We want people who can use them to create compelling, commercially effective creative assets.
This role is specifically for creators who specialize in performance advertising for DTC brands.
Important:
This is a shared talent opportunity across our clients. Applying does not guarantee placement with a specific company, but your profile will be considered for the opportunities that best match your experience and capabilities.
Benefits
Competitive USD salary based on experience.
Fully remote position — work from anywhere.
Opportunity to work with cutting-edge AI creative technology.
High ownership role with direct impact on company growth.
Collaborate with a fast-moving international team.
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business is built around exceptional standards, thoughtful execution, and high-touch experiences for a discerning global clientele.
Within this environment, every client interaction reflects the brand. This role supports a premium front-of-house experience where service, presentation, and attention to detail are central to how clients experience the Sales Gallery.
As Waiter, you will play an important part in creating a refined and welcoming atmosphere for ultra-high-net-worth clients, working closely with hospitality and sales colleagues to deliver a seamless visit from arrival through departure.
Responsibilities
Serve premium refreshments with polished presentation and impeccable luxury-service etiquette.
Welcome UHNW clients and provide attentive service throughout Sales Gallery visits.
Anticipate client preferences while maintaining discretion, professionalism, and strict confidentiality.
Keep guest-facing spaces, service stations, and presentation materials immaculately prepared.
Coordinate with sales and hospitality teams to ensure seamless client experiences.
Requirements
Required Qualifications
At least a high school education.
5+ years of experience serving private events and delivering UHNW guest service.
Guest-facing service experience with discerning international clients.
Business-fluent English.
Availability for client visits, private events, evenings, and weekends.
Preferred Qualifications
5+ years of experience in luxury hotels.
Knowledge of premium beverage service, presentation, and luxury-service etiquette.
Barista experience or training.
Location: Athens, Greece
We are seeking a
Semantics/Knowledge Graph Engineer
to support a complex platform built around RDF data models, SPARQL queries, and structured datasets. You will be responsible for understanding, maintaining, and evolving the semantic layer of the system, working closely with backend engineers and architects. This role suits a specialist who enjoys data modelling, semantics, and knowledge representation in real-world production systems.
What You'll Do:
Analyse and maintain
RDF/TTL data models
and vocabularies;
Develop, optimise, and maintain
SPARQL queries;
Support data ingestion, transformation, and validation workflows;
Ensure consistency and correctness of semantic data across the platform;
Collaborate with backend engineers to integrate semantic logic into application flows;
Assist in documenting semantic models, assumptions, and constraints;
Participate in troubleshooting data quality and reasoning issues.
Requirements
3+ years of experience
working with semantic or data-centric systems;
Strong knowledge of:
RDF, RDFS, OWL
SPARQL
Experience with:
Knowledge graphs or semantic interoperability platforms;
Data modelling and ontology design;
Comfortable working with structured data formats:
TTL, XML, JSON, CSV
Ability to analyse existing models and understand
implicit domain logic.
Nice-to-Have:
Experience with triplestores or graph databases;
Familiarity with EU data standards or interoperability frameworks;
Python scripting for data processing and/or Apache Airflow;
Experience in projects with regulatory or standards-driven constraints.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
S/KGE/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We are seeking a
Semantic / Data Engineer
to support a complex platform built around RDF data models, SPARQL queries, and structured datasets. You will be responsible for understanding, maintaining, and evolving the semantic layer of the system, working closely with backend engineers and architects. This role suits a specialist who enjoys data modelling, semantics, and knowledge representation in real-world production systems.
What You'll Do:
Analyse and maintain
RDF/TTL data models
and vocabularies;
Develop, optimise, and maintain
SPARQL queries;
Support data ingestion, transformation, and validation workflows;
Ensure consistency and correctness of semantic data across the platform;
Collaborate with backend engineers to integrate semantic logic into application flows;
Assist in documenting semantic models, assumptions, and constraints;
Participate in troubleshooting data quality and reasoning issues.
Requirements
3+ years of experience
working with semantic or data-centric systems;
Strong knowledge of:
RDF, RDFS, OWL
SPARQL
Experience with:
Knowledge graphs or semantic interoperability platforms;
Data modelling and ontology design;
Comfortable working with structured data formats:
TTL, XML, JSON, CSV
Ability to analyse existing models and understand
implicit domain logic.
Nice-to-Have:
Experience with triplestores or graph databases;
Familiarity with EU data standards or interoperability frameworks;
Python scripting for data processing and/or Apache Airflow;
Experience in projects with regulatory or standards-driven constraints.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SDE/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Marousi, Greece
We are seeking a senior litigator from a leading Greek law firm or an in-house legal function, with 8+ years' post-qualification experience and strong expertise in public procurement litigation. The ideal candidate combines courtroom experience with a preventive, commercially minded approach, and can protect the group's interests in competitive tender processes while keeping disputes to a minimum. You will join a dynamic, fast-growing GovTech business that bids for and delivers contracts for EU institutions and national public authorities across Europe.
Key Responsibilities
Act as the group's senior authority on dispute resolution, setting strategy and overseeing any litigation, arbitration or administrative proceedings involving ED's entities across jurisdictions.
Protect ED's position in public tenders: assess procurement decisions and, where appropriate, pursue or defend challenges before national review bodies, the Greek administrative courts and Council of State, and the EU General Court.
Advise senior management and bid teams at key tender milestones (evaluation, award, standstill) so decisions to challenge, intervene or defend are well founded and proportionate.
Prevent disputes by strengthening tender submissions, contract terms, and consortium and teaming agreements, drawing on procurement and litigation insight.
Resolve contractual issues with clients, subcontractors and consortium partners early, favouring negotiated outcomes that protect long-term relationships.
Select and manage external counsel in Greece, Luxembourg, Belgium and other jurisdictions when needed, ensuring strategy alignment and cost control.
Provide the CEO and the Board with clear, periodic reporting on legal risk and exposure, and give input to Finance where relevant.
Guide and support the in-house disputes team, promoting consistent quality and sound judgement.
Advise on contractual risk in EU institutional and public sector framework contracts, and support compliance, governance and M&A due diligence as required.
Requirements
LLB/LLM and qualification to practise law in Greece (member of the Athens Bar Association or equivalent); rights of audience before the higher courts preferred.
8+ years' experience in litigation and dispute resolution at a recognised Greek law firm or a comparable in-house role, with substantial public procurement litigation experience.
Strong knowledge of national procurement review procedures and EU public procurement law, including the EU Directives and the EU Financial Regulation rules for procurement by EU institutions; experience before the EU courts is a strong advantage.
Proven ability to assess legal risk proportionately, manage external counsel and budgets, and communicate clearly with senior management and boards.
Experience guiding or mentoring other lawyers.
Fluent English (written and spoken) is essential; French or other European languages are a strong plus.
Sound judgement, independence and the ability to work across multiple jurisdictions.
Commercial mindset, with a preference for practical, preventive solutions over adversarial ones.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
CO&LC/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Morocco
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success.
Job Summary
We’re seeking an experienced Account Executive / High-Ticket Sales Closer with a strong track record of converting qualified opportunities into closed-won deals.
This remote sales role is ideal for a confident, commercially driven professional who can take ownership of the full closing process, from conducting discovery calls and product presentations to handling objections, negotiating terms, and confidently asking for the sale.
You should have at least 3 years of professional sales experience, including hands-on experience closing high-ticket deals. Experience selling within technology, SaaS, or a related B2B industry is highly preferred.
Key Responsibilities
Manage qualified sales opportunities from initial discovery through negotiation and closing.
Lead effective discovery calls to understand prospects’ needs, pain points, budgets, and purchasing motivations.
Deliver compelling sales presentations, product demos, and closing calls.
Demonstrate value and clearly communicate ROI to potential customers.
Confidently address objections related to pricing, timing, competitors, and decision-making.
Manage follow-ups and keep deals moving forward throughout the sales cycle.
Negotiate commercial terms and consistently drive opportunities toward closing.
Keep CRM records up to date, including pipeline, opportunities, and customer details.
Work closely with SDRs, marketing, customer success, and other internal teams.
Consistently meet or exceed individual sales and revenue targets.
Identify ways to improve conversion rates and enhance overall sales performance.
Requirements
At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role.
Proven experience closing high-ticket deals is essential.
A demonstrated track record of meeting or exceeding sales targets.
Strong skills in discovery, objection handling, negotiation, and closing.
Excellent verbal and written English, with strong client-facing communication abilities.
Comfortable selling via video calls, phone, email, and other remote communication channels.
Experience managing sales pipelines and working with CRM platforms.
Strong commercial awareness and the ability to communicate value beyond price.
Self-driven, accountable, and motivated to achieve ambitious revenue targets.
Experience in Tech, SaaS, software, or other B2B technology sectors is preferred.
Benefits
🌎 Fully remote position with a flexible working environment
🚀 Partner with fast-growing global companies and innovative products
📈 Opportunities to advance into senior sales and leadership positions
🎯 Performance-driven bonuses and incentives
🤝 Join a collaborative team with a high-performance sales culture
Location: Remote (South Africa)
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - South Africa
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
ГибридseniorГеография найма не уточнена
ГибридseniorBengaluru
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УдалённоNex employees may be expected to collaborate with colleagues across different time zones; Flexibility to collaborate across global time zones, including Asia (particularly Hong Kong), with the understanding that recurring meetings and coordination will be required outside standard U.S
География найма не уточнена
ГибридTokyo, Japan
San Francisco, CA
УдалённоLos Angeles, United States; Warsaw, Poland; Tbilisi, Georgia; Batumi, Georgia; Buenos Aires, Argentina; Tallinn, Estonia
Saint Thomas, Virgin Islands, U.S.; Red Hook, Virgin Islands, U.S.; Charlotte Amalie, Virgin Islands, U.S.
УдалённоBangalore, India
УдалённоSerbia; Romania; Croatia; Spain; Colombia; Brazil; To respect everyone’s time, we will not move forward with applications that only include: