Location: Yerevan, Armenia
Description
We are looking for a skilled and motivated Partners Customer Retention Specialist to join our CRM team. In this role, you will be responsible for managing customer retention campaigns via our CRM Tool on behalf of our B2B partners. You will support partners in increasing player engagement, loyalty, and lifetime value through targeted campaigns, segmentation, and gamification strategies.
Responsibilities
Plan, execute, and optimize customer retention campaigns using the CRM Tool across multiple channels (email, SMS, push notifications, in-app messages)
Analyze player data and campaign performance to identify behavioral trends and recommend tailored strategies for partner growth
Set up and monitor retention flows and automation journeys aligned with each partner’s objectives
Create and manage gamification mechanics (e.g., tournaments, missions, loyalty programs) to increase player engagement
Collaborate with Account Managers and Product teams to understand partner needs and translate them into effective CRM initiatives
Provide CRM Tool training and ongoing support to partners, ensuring they understand key features and best practices
Segment customer databases for highly personalized targeting based on player behavior and value
Ensure compliance with responsible gaming practices and regulatory guidelines in all retention efforts
Identify and resolve any CRM campaign or platform issues in a timely manner
Requirements
Bachelor’s degree in Marketing, Business Administration, or a related field
At least 1 year of experience in CRM, retention marketing, or a similar role
Strong understanding of customer lifecycle and retention strategies
Experience working with CRM platforms/tools and analyzing campaign data
Excellent communication skills, both verbal and written
Fluency in Armenian and English is mandatory
Analytical mindset with attention to detail and a proactive approach to problem-solving
Ability to manage multiple projects simultaneously and work in a fast-paced environment
Experience in the iGaming or online entertainment industry
Hands-on experience with CRM Tool or similar retention/automation platforms
Understanding of casino player behavior and gamification mechanics
Location: London, United Kingdom; Birmingham, United Kingdom
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Sales Development Representative to join one of our
clients'
teams in the UK. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
Lead Generation: Identify and research potential clients through various channels, including LinkedIn, industry events, and online databases.
Outreach: Initiate contact with prospects via cold calls, emails, and social media to introduce company solutions.
Qualification: Engage with leads to understand their needs, challenges, and decision-making processes, qualifying them for the sales pipeline.
Collaboration: Work closely with the sales and marketing teams to develop targeted strategies and campaigns.
CRM Management: Maintain accurate records of interactions and progress in the CRM system.
Market Feedback: Gather insights from prospects to inform product development and marketing strategies.
Requirements
Experience: 3–5 years in a sales development or similar role, preferably within the software industry.
Product Knowledge: Familiarity with selling software solutions such as HR platforms, business process automation tools, or cybersecurity products.
Communication Skills: Excellent verbal and written communication abilities.
Self-Motivated: Proactive and able to work independently in a remote setting.
Tech-Savvy: Comfortable using CRM systems, sales engagement tools, and virtual communication platforms.
Education: Bachelor's degree in Business, Marketing, or a related field is preferred.
What We Offer
Remote Work: Flexibility to work from anywhere in the UK.
Professional Growth: Opportunities for continuous learning and career advancement.
Supportive Culture: A collaborative environment that values innovation and integrity.
Competitive Compensation: Attractive salary and performance-based incentives.
УдалённоLondon, United Kingdom; Birmingham, United Kingdom
Location: Remote
Work with the best
We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.
At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –
concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.
Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.
We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.
A Glimpse into Your Future at Orderly Network
What you will be working on
Designing and developing all of our interactive projects.
Helping in making the user experience of cryptocurrency platforms easy to use for beginners and you will also help shape the trading experience for professional traders.
Conducting user research and analyzing user behaviour. Researching on industry trends/ strategies and making competitor analysis.
Evaluating user research from different sources and identifying key issues to create new digital experiences in particular for mobile apps.
Collaborating with developers and designers to build interactive products.
Refining and improving the user experiences of existing interactive processes of products.
Priority will be given to candidates who have experience designing trading tools, order entry, chart trading, etc.
What challenges will you face?
Fast-paced working environment.
Learning ability and communication skills in both English and Chinese.
Self-management ability and a team working with people from different countries.
Interested in Learning More?
Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team of management and potential new colleagues.
If you have experience in developing trading systems or financial-related products is a plus.
You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed.
Share this! Don’t be afraid of friends or co-workers stealing this job! We will find a place for you if you are unique and intelligent. Check out our
External Referral Incentives Program
as well.
Location: Remote
Work with the Best
We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.
At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –
concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.
Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.
We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.
A Glimpse into Your Future at Orderly Network
Orderly's affiliate manager is responsible for building and managing a company's affiliate program, including recruiting new affiliates, maintaining relationships with existing ones, and negotiating contracts:
What will you be working on?
Maintain a deep, up-to-date understanding of the affiliate marketing landscape, including industry trends, emerging technologies, and key players in the crypto and blockchain space.
Identify, source, and onboard the right set of affiliate partners to align with the company's product goals and business strategy.
Build, maintain, and grow strong relationships with top affiliates globally, ensuring long-term partnerships and mutual success.
Manage and optimize relationships with existing affiliates and clients, ensuring consistent performance and alignment with business objectives.
Collaborate with affiliate partners and internal teams to design and implement campaigns; work closely with Product and Engineering teams to address affiliate needs and ensure seamless integration and execution.
Who will you be working with?
Maintain close collaboration with the
Marketing
,
Operations
,
Product
, and
Business Development
teams to ensure cohesive strategies and streamlined processes.
About you
The ability to build relationships and manage a diverse community
The ability to thrive in a fast-paced environment
Strong analytical skills and the ability to interpret data
Proficiency in Microsoft Excel
Knowledge of affiliate networks
Exceptional planning and project management skills
Interested in Learning More?
Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
If you have experience in developing trading systems or financial-related products is a plus.
You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed.
Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our
External Referral Incentives Program
as well.
Location: Düsseldorf, Germany
Our partner, a well-known German online platform, is looking for
SAP S/4HANA Product Data Management Technical Specialist (m/f/x)
to plan the system connection, data migration and authorization. This is a full-time position in
Dusseldorf metropolitan area, Germany
(partial work from home is possible).
About the team:
The team is dedicated to designing and enhancing procurement processes for all countries globally, while also managing international projects in the areas of Purchasing and Product Assortment.
We focus on developing innovative IT solutions and fostering strong collaboration with suppliers and buyers worldwide to achieve outstanding results
Tasks:
In the realm of International IT, assume the role of primary liaison for global colleagues, addressing their inquiries effectively.
Lead and supervise all interfaces of SAP S/4HANA product master data as a key member of the SAP Product Integration unit.
Independently identify and execute enhancements for product-oriented interfaces, articulating technical requirements and advancing them.
Assess the efficiency of our interfaces, proposing and implementing improvement strategies.
Offer guidance and support to our external service partners in the development of new specifications, responding to their questions as needed.
Manage and coordinate smaller scale initiatives within the team, collaborating closely with other groups.
Qualifications:
Proficient in managing IDOCs and SAP job management, demonstrating a deep understanding of these concepts.
Proven experience in the distribution of SAP S/4HANA product master data,
Competence in collaborating with external service providers.
A collaborative individual with outstanding proficiency in English.
Holds a degree specializing in information technology or a related field.
Benefits:
Mobile working options within Germany with flexible hours and provided equipment.
Hybrid work model combining home office and on-site presence (1-2 days a week).
Access to state-of-the-art technologies.
Competitive remuneration and additional bonuses.
Vacation and Christmas bonuses.
Future-oriented training & development opportunities.
Structured onboarding and support via an onboarding buddy.
Health perks.
If you are interested in joining the team as a
SAP S/4HANA Product Data Management Technical Specialist (m/f/x)
, apply now by sending us your CV.
Düsseldorf, Germany; SAP S/4HANA Product Data Management Technical Specialist (m/f/x)-relocation to Germany; Hybrid work model combining home office and on-site presence (1-2 days a week)
Location: China
Work with the Best
Orderly Network is a combination of an orderbook-based trading infrastructure and a robust liquidity layer offering spot and perpetual futures orderbooks. Unlike traditional platforms, Orderly doesn’t have a front end; instead, it operates at the core of the ecosystem, providing essential services to projects built on top of it.
Our DEX white-label solution is carefully crafted to save builders time and capital while granting access to our bootstrapped liquidity. Picture having the best features of CEXs while keeping settlements on-chain and maintaining full self-custody.
With Orderly, anyone can create a trading application thanks to our seamless plug-and-play experience leveraging our liquidity and composability.
Looking ahead, our grand vision is to create an omnichain protocol, connecting traders from both EVM and non-EVM chains within the same orderbook.
A Glimpse into Your Future at Orderly Network
Orderly's Partnership team accelerates the growth of Orderly's ecosystem and business development by supporting committed teams that build ambitious products on top of Orderly.
As Associate, Eco & BD, you’ll conceptualize, implement, and manage growth initiatives for early- to mid-stage builders across all verticals (DeFi, gaming, NFTs, etc) to become thriving ecosystem projects. You will use creativity and data-driven evidence to identify which strategies and support verticals to prioritize. You will manage, maintain, and improve internal and externally-facing systems and processes. You are ready and willing to tackle any challenge, no problem too small. You are self-sufficient, organized, and ambitious, with existing experience in L1/L2 ecosystem development.
What will you be working on?
You’ll develop and execute new initiatives that grow our ecosystem
You’ll work alongside Business Development, DevRel, Marketing, and Operations teams to execute initiatives
You’ll collaborate with a range of counterparties, builders, investors, exchanges, infrastructure providers—to promote the growth of our ecosystem
You’ll manage initiatives like grants programs and hackathons that bring builders to Orderly and encourage them to compose with other ecosystem apps
You'll research new defi protocols, work with L1/2 ecosystems, support in driving more utility for our token
Who will you be working with?
Maintain close collaboration with Marketing, Operations, Product & BD Teams.
About you
Two or more years of experience in ecosystem growth/BD at an L1/L2 blockchain or similar (e.g. portfolio support at a venture firm), onboarding and growing successful projects from the ground up
You are biased toward action while respecting team-oriented priorities
You are no-ego, adaptable, entrepreneurial, detail-oriented
You are an excellent speaker and writer
You are personable and able to manage expectations across many stakeholders and multiple on-going relationships
Interested in Learning More?
Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
If you have experience in developing trading systems or financial-related products is a plus.
You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed.
Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our
External Referral Incentives Program
as well.
Location: Liège, Belgium
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Schoten, Belgium
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Khan Chbar Ampov, Cambodia; Duermkor Vilage, Cambodia; Khan Mean Chey, Cambodia; Khan Chamkarmon, Cambodia; Khan Saensokh, Cambodia; Phnom Penh, Cambodia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Location:
Duermkor Vilage
City Mall
Khan Mean Chey
Mean Chey
Khan Saensokh
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Regional Product Expert to supports Sales, Product, Product Marketing, and Partners across Xsolla’s monetization products. This role drives growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the “local voice” of the Monetization organization, the expert gathers market insights and partner feedback to inform global product and strategy decisions for Xsolla’s PC and mobile offerings.
This role will be based out of our Japan office and is onsite.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions.
Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs.
Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities.
Provide tactical deal support by aligning customer requirements with product capabilities and value propositions.
Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes.
Coordinate with Product and Engineering when unique partner requests or technical blockers arise.
Monitor and report on product adoption, deal velocity, and partner engagement within the region.
Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics.
Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership.
Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation.
Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities.
Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning.
Support documentation of use cases, blockers, and success stories to help refine global product strategy.
Collaborate with Product Marketing on refining messaging and positioning for regional relevance.
Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics).
Ensure consistent communication and coordination with counterparts in other regions to promote global alignment.
Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility.
Participate in global readiness meetings and feedback sessions to share learnings and standardize execution.
Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics.
Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region.
Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies.
Qualifications & Skills
Experience as a Product Owner, Product Manager, Product Evangelist or similar for 5+ years
Experience in the PC and mobile gaming industry (development, publishing or platforms)
Understanding of monetization models in the local market including Subscriptions and LiveOps
Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns
Experience interacting with B2B clients and/or publishers
JLPT N1 (native-level) or N2 (full working professional) Japanese language proficiency required for client communication, stakeholder management and business documentation.
Strong English proficiency required for collaboration with global teams and international stakeholders
Bonus Points
Work experience in an international company
Experience in bringing a global product to the Japanese market
Experience with BI / analytics / A/B testing / marketing
Understanding of Japanese legislation regarding advertising, gacha, children and online payments
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
2nd
PURSER
assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions.
Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser.
Implement the onboard crew matrix in the online system.
Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Wandsbek, Germany; Cologne, Germany
Verwandeln Sie Ihre Leidenschaft für Luxus in eine Karrierechance. Entdecken Sie die Welt der Premiummarken und hinterlassen Sie einen bleibenden Eindruck in den Bereichen Mode, Schönheit, Schmuck oder Automobile.
Über die Rolle:
Als Evaluator für Luxusmarken tauchen Sie in die Welt des Luxus ein, um Kundenerfahrungen diskret zu bewerten und kritisches Feedback zu geben, das den Marken hilft, ihre Dienstleistungen zu verbessern. Ob Sie Boutiquen besuchen, online einkaufen oder ein Produkt zurückgeben - Ihre Stimme prägt die Zukunft des Luxus.
Flexibilität - jeder Besuch in einem Geschäft dauert etwa 20 Minuten, so dass Sie die Flexibilität haben, mehrere Aufgaben zu erfüllen.
Häufige Gelegenheiten - führen Sie mehrere Einsätze pro Monat durch und arbeiten Sie mit einigen der renommiertesten Marken weltweit zusammen.
Was Sie tun werden:
1. Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab.
2. Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus.
3. Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis.
4. Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen.
Vorzüge der Rolle:
Zusammenarbeit mit renommierten Marken aus verschiedenen Branchen.
Flexible, auf Ihre Interessen zugeschnittene Aufgaben.
Entschädigung für Ihre Zeit und Ihren Beitrag, mit der Möglichkeit der Rückerstattung von Einkäufen.
Eine benutzerfreundliche Plattform für die Verwaltung von Aufträgen und Feedback.
So werden Sie Mitglied der CXG-Community:
1. Registrieren: Melden Sie sich unter live.cxg.com an und bestätigen Sie Ihre E-Mail.
2. Vervollständigen Sie Ihr Profil: Füllen Sie Ihre Daten zu 100% aus und lassen Sie sich verifizieren.
3. Lassen Sie sich zertifizieren: Bestehen Sie die allgemeine Zertifizierung, um Zugang zu den Missionen zu erhalten.
4. Bewerben Sie sich für Missionen: Erkunden Sie Aufträge mit Marken, die Sie begeistern.
5. Beginnen Sie mit der Evaluierung: Beginnen Sie, auf dem Luxusmarkt etwas zu bewegen. Vergütung:
Nicht-Kauf-Evaluierungen: Sie erhalten ein Honorar, das sich nach der Komplexität des Auftrags richtet.
Einkaufsbasierte Evaluierungen: Rückerstattung für genehmigte Artikel, wie in der Aufgabenbeschreibung angegeben.
Über CXG
CXG bringt Premiummarken mit über 80.000 Bewertern in 70 Ländern zusammen. Mit 12 globalen Niederlassungen und fast zwei Jahrzehnten Erfahrung im CX-Einzelhandel sind wir bestrebt, das Kundenerlebnis für Luxusgiganten neu zu definieren.
Kommen Sie zu uns und genießen Sie die Flexibilität, mit unserer mobilen Plattform CXG Live auch unterwegs zu arbeiten. Auf dieser Plattform können Sie Missionen, Zertifizierungen und Feedback nahtlos verwalten.
Requirements
Sie müssen mindestens 18 Jahre alt sein.
Derzeitiger Kunde von Premium- und Luxusmarken.
Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten.
Pünktlich, organisiert, detailorientiert und zuverlässig.
Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen.
Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden.
Location: Córdoba, Argentina
CXG es una empresa líder en evaluaciones para marcas de lujo y premium. Buscamos Evaluadores en LIMA.
Sus comentarios proporcionarán información valiosa a las marcas sobre el nivel de servicio al cliente en sus boutiques. Probará y evaluará la apariencia externa, la organización empresarial y la limpieza, el comportamiento general de los empleados y el conocimiento del producto y las técnicas de venta. Siempre interesante y emocionante.
Si alguna vez ha querido dar su opinión sobre el servicio al cliente proporcionado en tiendas de lujo, siga leyendo.
Como Evaluador, su rol sería visitar las tiendas asignadas y pretender estar buscando un artículo específico. Usted solo dejará que el asesor le ayude y le presente algunos modelos.
Al final, no tendrá que comprar nada y saldrá de la tienda.
Durante las 24 horas posteriores, rellenará un cuestionario online donde nos proporcionará sus impresiones respecto al ambiente de la tienda y el servicio al cliente.
No se diferencia mucho de una sesión de compras normal, solo tendrá que completar un cuestionario al final.
La evaluación es un trabajo basado en una misión. Puede realizar su(s) visita(s) en cualquier momento siempre que respete nuestro plazo. Recibirá una tarifa de compensación por su encuesta.
Por favor, tenga en cuenta:
Los solicitantes no deben haber trabajado para marcas de venta al por menor de lujo para garantizar la integridad y objetividad de las evaluaciones.
Puede registrarse fácilmente online en CXG en este enlace:
https://live.cxg.com/auth/index.asp#signup
Para hacer efectiva su solicitud, es necesario que se registre en la página indicada anteriormente.
Esperamos darle la bienvenida a nuestro equipo; ¡le esperan muchas misiones emocionantes!
CXG -
www.cxg.com
Requirements
Debe tener 18 años o más.
Cliente existente de marcas premium y de lujo.
No debe estar contratado por ninguna marca minorista, para mantener la integridad.
Puntual, organizado, detallista, confiable.
Observador, apasionado por la experiencia del cliente.
No se necesita experiencia previa, buscamos comentarios honestos de clientes reales.
Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Cologne, Germany; Wandsbek, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Barrigada, Guam
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bordeaux, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Lille, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Malta
Betsson Group er en førende online spillevirksomhed, der opererer i over 20 lande verden over og tilbyder et bredt udvalg af online spilprodukter som sportsbetting, casinospil, poker og bingo. Virksomheden blev grundlagt i 1963 og har været en pioner inden for online spilindustrien siden lanceringen af deres første online bookmaker i 2002. Betsson er dedikeret til at levere den bedste kundeoplevelse i branchen og har vundet adskillige priser for deres engagement i ekspertise og kvalitet.
Betsson har hovedkontor i Stockholm, Sverige, og beskæftiger over 2.000 medarbejdere på deres forskellige kontorer rundt om i verden. Virksomheden har licens fra flere tilsynsmyndigheder og er forpligtet til ansvarligt spil.
The Wow
Gør dig klar til en fantastisk mulighed, der venter dig hos Betsson Group! Som et værdsat medlem af vores team vil du spille en afgørende rolle i vores Kundeserviceafdeling og arbejde mod vores fælles mål om at levere den bedste kundeoplevelse. Men det stopper ikke her - hos Betsson tror vi på ubegrænsede muligheder for vækst og læring.
Bliv en del af fremtiden med vores Hybrid Work From Home (WFH) -model, der giver dig friheden til at arbejde tre dage på vores venlige kontor og to dage i komforten i dit eget hjem.
For at brillere i denne rolle leder vi efter personer, der kan:
Yde enestående kundesupport på både engelsk og dansk og anvende forskellige kommunikationskanaler som e-mails, chats og telefonopkald.
Levere hurtige og præcise løsninger på kundehenvendelser og altid stræbe efter at overgå deres forventninger.
Samarbejde med vores fantastiske teammedlemmer for at skabe en sømløs og personlig kundeoplevelse, der adskiller os fra konkurrenterne.
Overholde vores virksomhedspolitikker og -procedurer, herunder retningslinjer for spillerbeskyttelse, beskyttelse og ansvarligt spil.
Hvad får jeg ud af det?
Når du bliver en del af Betsson, bliver du en del af en dynamisk og multikulturel arbejdsplads, hvor vækst og udvikling både opfordres og værdsættes. Du vil få mulighed for at udvide dine færdigheder og viden inden for den blomstrende iGaming-branche, samtidig med at du omfavner værdierne hos Betsson. Som en stolt Betsson-medarbejder vil du også nyde godt af en række spændende frynsegoder og fordele.
Du er dygtig til:
Mundtlig og skriftlig kommunikation på dansk og engelsk.
Stærke Microsoft Office-færdigheder.
Erfaring inden for kundeservice, enten ansigt til ansigt, online eller via telefonopkald.
At håndtere flere opgaver samtidigt og have god tidsstyring.
Hvad vi tilbyder:
Vi tilbyder en bred vifte af spændende fordele til vores medarbejdere, herunder:
🥘 Frokost, der bliver leveret til arbejdspladsen mandag til fredag
🧘♀️ Velværetilskud årligt
💲 Tilskud til hjemmearbejde
🏡 Hybrid arbejdsmodel
💻 2 ugers fjernarbejde (i udlandet)
📚 Andre udvidede orlovsmuligheder (begravelsesorlov, studieorlov, barselsorlov, forældreorlov, tjenesteårsorlov, ægteskabsorlov)
🎂 Særlig opmærksomhed på fødselsdage
🏥 Privat sundhedsforsikring
♿ Forsikring ved midlertidig fuld arbejdsudygtighed og personlig ulykkesforsikring
🛡️ Livs- og erhvervsrejseforsikring
💵 Rabatter hos lokale virksomheder på Malta
💰 Valgfri pensionsordning
✈️ Flyttepakke (flybilletter, 4 ugers gratis bolig, kontantbonus)
Godt at vide:
Løn: Du vil modtage en konkurrencedygtig grundløn samt en bonusordning
Arbejdstider: Morgen- og eftermiddagsskift
Beliggenhed: St. Julians, Malta
Der tilbydes en generøs flyttepakke.
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