Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Head of Sales & Partnerships to lead the next phase of OKX's growth in Australia. This is a leadership role: you will build and lead our sales and partnerships function to win customers, grow trading volume and deliver revenue in the Australian market.
You will have direct impact and responsibility for business metrics including revenue, AUM and growth in key customer segments. That means generating a robust pipeline, closing deals, signing partnerships, and leading a team that turns opportunities into trading activity. As part of a global exchange, you will also connect our global capabilities with the needs of the Australian market, working closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to make sure commercial priorities turn into strong execution.
This is a builder role. We are looking for a hands-on seller and sales leader, comfortable building the sales playbook, opening doors, closing deals and building the team required to scale.
What You’ll Be Doing
Own the Australian Sales Plan & Revenue Targets
Responsibility for Australian revenue and trading volume targets, with clear accountability for pipeline, forecast and delivery.
Identify and prioritise the highest-value customer segments and accounts.
Set clear KPIs and operating rhythms (pipeline reviews, forecasting, win/loss analysis), and adjust focus based on results.
Build and Lead the Sales Team
Develop and execute strategies to accelerate customer acquisition, activation, engagement, retention and trading activity.
Identify opportunities to strengthen OKX's positioning and competitive differences in Australia.
Build scalable commercial models and growth channels rather than relying solely on short-term campaigns or individual relationships.
Work closely with Marketing, Product and Growth teams to improve customer journeys, propositions and conversion across the funnel.
Lead Go-to-Market Strategy & Execution
Coach and lead a high-performing sales team in Australia, with clear targets and incentives.
Build a repeatable sales process: prospecting, qualification, closing and account management.
Drive customer acquisition, activation and retention through direct sales and account management.
Feed market and competitor insight back to Product and Marketing.
Build a scalable pipeline, not one that depends on a few individual relationships.
Win and Grow Key Accounts
Personally support with closing high-value customers, including institutional and VIP/high-net-worth clients.
Work with Operations, Product and Marketing to tailor propositions for each segment - including localisations of products and segment specific campaigns.
Develop
Strategic Partnerships
& Distribution
Originate, negotiate and close strategic partnerships that materially accelerate OKX's growth in Australia.
Explore new distribution channels (fintech, payments, brokerage, wealth, exchanges and other platforms) beyond traditional crypto acquisition.
Own partner relationships after signing and track the revenue from each.
Navigate a Global and Regulated Environment
Partner closely with Compliance, Legal and Risk teams to ensure commercial strategies and market initiatives are developed within applicable regulatory requirements.
What We Look For In You
8+ years in sales, business development or partnerships, including experience leading a sales team.
Proven track record of meeting or exceeding revenue or sales targets, and of building or scaling a sales function, ideally within crypto, fintech, trading, brokerage, financial services or another competitive, regulated business.
Demonstrated ability to deliver measurable results: revenue, trading volume, new customers won and AUM.
Strong understanding of the Australian market, including local customer behaviour, competitors and growth opportunities.
Hands-on seller who can still lead from the front.
Proven experience closing complex, high-value deals with multiple stakeholders.
Demonstrated ability to originate and negotiate strategic partnerships and commercial arrangements.
Comfortable using CRM and pipeline data to forecast and manage performance.
Excellent communication, negotiation and stakeholder-management skills, including the ability to influence senior stakeholders in a global matrix organisation.
Comfortable in an entrepreneurial, fast-moving environment where leaders are expected to build rather than simply manage.
Genuine interest in blockchain technology, digital assets and the evolution of financial markets.
Nice-To-Haves
Existing book of clients or partners in Australia's crypto, fintech, institutional or payments ecosystem
Experience at a crypto exchange or platform, or other regulated financial services business
Understanding of crypto trading products, customer segments and market structure.
Experience in trading, brokerage, derivatives or other transaction-driven businesses where success is measured by customer trading activity and AUM.
Experience working across global and cross-cultural teams.
Familiarity with Australia's regulatory environment for digital assets and financial services.
Degree in Business, Finance, Economics or a related discipline.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Program Manager in GitLab’s R&D organization, you’ll lead cross functional initiatives that help teams deliver reliably, efficiently, and at scale. You’ll own programs that cut across multiple product stages and engineering teams, turning strategic priorities into clear plans, aligning stakeholders, and driving progress in an all-remote, asynchronous environment. You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels. In your first year, you’ll be expected to independently run a portfolio of programs from scoping through delivery and retrospectives, and to improve how R&D programs operate by contributing to and evolving Technical Program Management best practices.
What you’ll do
Lead 1–3 strategic technical programs at a time spanning multiple engineering teams and product stages, ensuring clear scope, priorities, and outcomes.
Partner with engineering leaders and other key stakeholders to align on goals, timelines, and delivery milestones for cross functional initiatives.
Own end-to-end program planning and execution, from initial discovery and scoping through delivery, measurement, and retrospectives.
Drive asynchronous collaboration using GitLab issues, epics, and handbook updates so globally distributed teams stay aligned and informed.
Identify risks and blockers early, coordinate resolution across teams, and escalate when needed to maintain momentum.
Facilitate working group meetings and async discussions to support decision-making, surface tradeoffs, and keep programs on track.
Track and communicate program health through metrics, dashboards, and regular status updates to provide visibility to the Engineering Division and partners.
Contribute to evolving Technical Program Management practices by documenting processes, sharing learnings, and improving how R&D programs run across GitLab.
What you’ll bring
Experience in technical program management, project management, software engineering, or similar technical roles.
Understanding of the software development lifecycle and Agile ways of working, including how engineering teams plan, build, and ship.
Skill in coordinating programs across multiple engineering teams or departments, aligning stakeholders on goals, timelines, and milestones.
Strong written communication skills for asynchronous, documentation-first collaboration in a fully remote environment.
Ability to work independently in a distributed setting, set priorities, and make progress with minimal supervision.
Comfortable navigating ambiguity, identifying blockers, and proposing practical solutions to keep programs moving.
Familiarity with DevOps practices, CI/CD pipelines, or platforms like GitLab, with interest in deepening this knowledge over time.
Openness to learning, iterating based on feedback, and applying transferable skills from varied backgrounds to technical program management.
About the team
You’ll join the R&D organization as part of the Technical Program Management function, a small, cross-functional team that leads high-impact programs spanning multiple product stages and departments. The team focuses on driving clarity, alignment, and predictable delivery for complex initiatives that touch many parts of GitLab, using a handbook-first, asynchronous way of working with stakeholders across regions and time zones. You’ll collaborate closely with engineering leaders and partners in other functions to improve how programs are planned, executed, and communicated, helping evolve shared practices, templates, and tooling for program governance across R&D.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Москва
Наша команда отвечает за оценку модельного риска и независимый контроль генеративных моделей Банка. В нашей зоне ответственности GigaChat — текстовые и мультимодальные LLM — и open-source модели: команда первой видит, на что способна новая версия, прежде чем она выйдет к пользователям.
Нам нужен специалист, который возьмет на себя измерение качества GigaChat:
* разработку бенчмарков и измерение на них качества модели — на собственных данных, а не по публичным лидербордам
* развитие собственной библиотеки валидации LLM полного цикла: от сбора данных и разметки до финальных метрик и отчетов
* вынесение заключения по модельному риску: при каких условиях версию можно выпускать и что осталось непроверенным.
Эта роль про независимое измерение фундаментального качества модели: не про обучение GigaChat — этим занимается отдельная команда — и не про продуктовые метрики вроде DAU и retention.
Обязанности
**Развивать собственный фреймворк оценки LLM**
* писать чистый код фреймворка и проверять чужой: регулярные код-ревью, PR, поддержка растущей кодовой базы
* настраивать автоматизацию и CI под растущую аудиторию и вести регулярную валидацию версий GigaChat и open-source альтернатив по единой методике — фреймворком пользуются команды по всему Банку.
**Разрабатывать бенчмарки и проектировать проверку**
* разрабатывать и актуализировать собственные бенчмарки под ключевые сценарии Банка: подбор задач, редкие и намеренно трудные случаи, эталонные ответы
* превращать запрос «модель стала лучше?» в план проверки: что измеряем, на какой выборке, с чем сравниваем.
**Строить LLM-судей и автоматические метрики**
* делать судей под задачу, знать их перекосы (self-preference, position bias, length bias) и калибровать оценки против человеческих
* понимать, где автоматическая оценка не годится и нужен другой подход, и снижать стоимость измерений без потери достоверности.
**Давать заключение по модельному риску**
* оценивать автономность модели в сценарии и цену ее ошибки: что она делает без человека, что необратимого может произойти, какой худший реалистичный исход
* формулировать условия выпуска — доля трафика, ограничения по сценариям, митигации, мониторинг — с явным перечнем непроверенного и защищать выводы перед командой разработки и руководством.
**Следить за фронтиром**
* следить за новыми подходами в научном сообществе, читать статьи, писать собственные, внедрять лучшие практики оценки в процессы Банка
* когда нужного инструмента не существует — создавать его самостоятельно.
**Стек:** Python, pandas, NumPy, PyTorch, HuggingFace (transformers, datasets), vLLM, SGLang, инференс-API, S3, Git, Docker, CI/CD, Linux, Bash.
Требования
* **Python на продакшн-уровне:** чистый код по PEP 8, ООП и типовые паттерны проектирования, аннотации типов, привычка к линтерам и статическому анализу (ruff, mypy). Создаете и поддерживаете production-код eval-пайплайнов, читаете и ревьюите чужой
* **статистика и дизайн эксперимента:** доверительные интервалы, оценка необходимого размера выборки, проверка гипотез, поправки на множественные сравнения, разница между статистической и практической значимостью
* **понимаете, как устроены LLM изнутри:** как работает трансформер и механизм внимания, почему текст разбивается на токены и к чему это приводит, как параметры генерации влияют на ответ, чем отличаются этапы обучения — предобучение, дообучение на инструкциях и обучение на человеческих предпочтениях
* **опыт работы с LLM** и понимание, как оценивают генеративные модели: метрики, human evaluation, LLM-as-a-judge и его ограничения
* **привычка выяснять цену ошибки до начала работы** — не бросаться считать метрики, не поняв, что именно проверяете
* Готовность работать без готовой методологии, проактивность, умение декомпозировать большие задачи на решаемые.
---
**Будет плюсом:**
* опыт с open-source моделями и инференсом: vLLM, SGLang, inference API, prompt engineering
* опыт работы с мультимодальными моделями: изображения, аудио
* опыт построения evaluation-фреймворков и evaluation harness, встраивание оценок в CI/CD
* работа с асессорами: постановка задачи разметчикам, контроль согласованности разметки
* работа с coding-агентами (Claude Code, Codex, Cursor и аналоги)
* представление о том, как удешевляют инференс: квантизация, дистилляция, PEFT/LoRA, спекулятивное декодирование
* опыт с RAG: умеете оценивать поиск и генерацию по отдельности, понимаете, почему модель выдумывает факты и как на это влияют разбиение документов на фрагменты и их ранжирование; работали с векторным поиском и эмбеддингами.
Условия
* комфортный современный офис рядом с м. Кутузовская
* возможность выбрать удобный график — офис / гибрид
* ежегодный пересмотр зарплаты и годовая премия по итогам работы 2–4 оклада
* программа адаптации и помощь руководителя на старте
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* корпоративный спортзал и зоны отдыха
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трех близких
* скидки на продукты компаний-партнеров
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: China; Thailand; Indonesia; Malaysia
Emerging Travel Group
is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
This is a full-time, remote position open to candidates residing in East and South-East Asia.
Job Responsibilities:
Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
Negotiate and improve commercial and payment terms in line with business priorities.
Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
Requirements
Relevant experience.
Ideally, 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
Supplier & commercial skills.
Experience managing external partners, negotiating commercial terms and driving supplier performance.
Analytical mindset.
Comfortable working with business and operational metrics, identifying root causes and turning data into actionable improvements.
Technical understanding.
Familiarity with API integrations and the ability to understand and resolve complex technical issues together with relevant teams.
Cross-functional collaboration.
Confident working with Technical, Product, Finance, Customer Support and other teams to drive issues and initiatives to resolution.
Ownership & prioritisation.
Proactive, structured and comfortable managing multiple suppliers and initiatives, prioritising based on business impact.
International mindset.
Ability to work effectively with partners and stakeholders across different markets and cultural contexts.
Benefits
We offer you
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
link
Задачи:
— участвовать в разработке архитектуры и стратегии развития DevOps-платформы с нуля;
— выбирать и внедрять оптимальные инструменты для автоматизации процессов разработки и эксплуатации;
— развивать подход Infrastructure as Code для воспроизводимого развертывания и масштабирования инфраструктуры;
— развертывать и администрировать контейнерные среды на базе Docker и Kubernetes;
— создавать и поддерживать CI/CD-пайплайны;
— управлять релизным процессом: планировать, проводить и сопровождать релизы;
— настраивать мониторинг, алертинг, сбор и анализ логов, развивать Observability;
— участвовать в реализации решений для резервного копирования, восстановления после сбоев и обеспечения высокой доступности сервисов;
— управлять инфраструктурой и поддерживать работоспособность инфраструктурных сервисов;
— своевременно обновлять сервисы, компоненты и зависимости;
— выявлять и устранять уязвимости в исходном коде и подконтрольных сервисах;
— актуализировать техническую документацию.
Требования:
— практический опыт работы в DevOps / инфраструктуре / релизном направлении;
— опыт работы с Kubernetes и Docker;
— опыт построения и сопровождения CI/CD;
— понимание подходов Infrastructure as Code;
— опыт работы с системами мониторинга и логирования;
— понимание процессов управления релизами и сопровождения инфраструктурных сервисов;
— готовность работать с большим количеством Open Source-инструментов и развивать DevOps-платформу.
Будет плюсом:
— опыт работы с Argo CD, Helm, HashiCorp Vault, JFrog Artifactory, SonarQube;
— опыт построения Observability-решений;
— опыт работы с инструментами информационной безопасности;
— опыт автоматизации инфраструктуры и процессов эксплуатации.
Условия:
— гибридный формат работы по РФ;
— белая заработная плата, оформление согласно Трудовому кодексу РФ;
— поддержку: IT-отсрочку и консультации HR/юристов;
— прозрачные процессы и открытую коммуникацию;
— работу на лучшем оборудовании без логирования времени, с фокусом на доверии и результате;
— возможность выступать на конференциях, митапах, публикация статей;
— ежеквартальное обновление корпоративных скидок;
— организация вечеринок оффлайн и онлайн, предоставление мерча, проведение конкурсов и челленджей.
Задачи:
— создание и развитие решений с задействованием LLM-агентов (полноценные мультиагентские системы)
— создание RAG-систем
— разработка и поддержка ML/DL моделей, включая их обновление и адаптацию к меняющимся условиям и требованиям бизнеса
— дообучение и адаптация открытых LLM
— создание системы мониторинга качества моделей и контроль их эффективности.
Требования:
— опыт работы от 3-х лет в коммерческой разработке на позиции Data Scientist / ML Engineer с подтверждённым опытом вывода моделей в продакшен
— понимание математики классического ML и архитектуры нейросетей (PyTorch/TF)
— уверенное понимание архитектуры трансформеров, опыт работы с LLM API и локальными моделями через PyTorch / Hugging Face
— уверенный Python (чистый код, ООП, знание numpy/pandas/scikit-learn) и понимание принципов микросервесной архитектуры (Asyncio, FastAPI)
— опыт создания агентов на LangChain/LangGraph
— знание основных концепций промпт-инжиниринга и использования Structured Outputs и Function Calling
— опыт проектирования и развития RAG-систем (Multi-stage Retrieval, Dense + Sparse/BM25, Rerankers, Chunking strategies)
— опыт развертывания локальных open-source моделей (Llama, Mistral, Qwen, DeepSeek и др.) в продакшн-окружении и настройки высокопроизводительного инференса LLM с помощью vLLM
— опыт проведения Fine-tuning LLM-моделей (PEFT, LoRA/QLoRA)
— настройка мониторинга data drift и model decay, а также валидация моделей
— навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе будет преимуществом
— опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
— инструментальное владение AI для анализа, генерации и автоматизации.
Условия:
— инновационные, амбициозные проекты и задачи, которые развивают: всегда есть возможность прокачать свои навыки в работе и профессионально расти
— среда для обмена знаниями – высокая экспертиза внутри команды
— сплоченная команда, работающая над общими задачами и умеющая хорошо отдыхать
— нашу культуру создают сами сотрудники – мы их слышим и помогаем создавать и поддерживать корпоративные комьюнити по интересам
— стабильная заработная плата и годовой бонус
— полностью офисный формат работы. Современный IT-офис вблизи Москва-Сити в пяти минутах от метро "Кутузовская", с фитнес залом
— более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
— расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
— вознаграждение за рекомендацию друзей в команду Сбера.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Developer Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and, to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how.
ABOUT THE ROLE:
- Location: San Francisco HQ or Remote (United States)
- Travel required to SF - 1 week per month
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $129,000 - $155,000
- Zone B: $121,500 - $146,000
- Zone C: $113,000 - $136,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director, Education Video
As a Senior Developer Educator you’ll …
- Build the reference websites that anchor Webflow University courses, tutorials, and live training — real, production-quality sites and components that hold up to scrutiny from developers and designers, not just demos that survive a screen recording (see examples in our videos at Webflow University https://university.webflow.com/videos)
- Shape technical curriculum in partnership with instructional designers and video producers, scoping what each lesson needs to demonstrate and why, before anything gets built or shot
- Present technical content on camera for tutorials, course lessons, and live sessions — walking through code and craft with the clarity of someone who actually built the thing
- Work alongside video producers and instructional designers through pre-production, shooting, and review, so what's on screen empowers learners to do the thing
- Serve as the education team's technical subject matter expert, reviewing content for accuracy and pressure-testing it against how people really work and build
- Keep the technical library current as the platform ships, deciding what's gone stale, what needs rebuilding, and what's newly worth teaching
- Partner with product and engineering to understand what's coming, so education is ready when it launches rather than catching up after
ABOUT YOU:
Requirements:
- 4+ years of experience in technical education and web development and/or design
- Proficient in HTML, CSS, and JavaScript, with the ability to write, review, and explain code - leveraging AI tools to accelerate development and refine quality.
- Demonstrated experience teaching technical concepts to a mixed audience through video, documentation, courses, workshops, or community work
- Willingness and ability to present on camera - from an outline or word-for-word script, in studio or from your own home setup
You’ll thrive as a Senior Technical Educator if you:
- Build things because you need to understand them, not just to ship them
- Can address multiple audiences — the visual developer who's never opened a code editor, the engineer evaluating how Webflow can help them build better, and the marketer who’s been handed off components and templates to build with
- Take feedback on your on-camera work as craft input rather than personal critique
- Enjoy collaborating with technical and less technical education teammates alike, recognizing the unique role each person plays in the success of a project
- Are passionate about learning, education, and helping others succeed
- Are equally confident showing the messy middle of a build or the polished result
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United States
What the Role Is
Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready.
You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two.
This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day.
Who You Are
You've run payer operations at scale, across more than one contract type or service line
— bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
You know healthcare licensing and credentialing well enough to own it without doing it yourself
— state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right.
You've owned the operational relationship with payers directly
— you've been in the room when something urgent lands, not briefed on it afterward.
You've worked in multi-state regulatory compliance
and can translate rule changes into process, documentation, and record-keeping that people actually follow.
You've managed both commercial and Medicaid payer work
, including Medicaid expansion into new states.
You set direction and write requirements, rather than waiting for someone else to define the roadmap.
You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.
You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full
Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc.
Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline.
Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response
Lead identification and implementation of compliance best practices across the Babylist Health org
Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders.
Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next.
Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc.
Manage and develop two direct reports, building a team that scales with the business.
Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work
Why This Role
Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote.
You'll lead a team from day one, with a direct line to the GM of Babylist Health.
The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles.
This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$133,567 to $178,118
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT MODAL TALENT:
Modal is growing fast, and the programs that bring people in and set them up to succeed are still being built. You’ll join the Talent team as one of its first hires focused on early-career hiring, working closely with recruiting and leadership to build the internship and campus presence that shape how the best people discover and experience Modal for the first time.
THE ROLE:
As Emerging Talent Recruiter, you will own Modal’s intern program and run full-cycle recruiting for our early-career and internship roles. This is a build-from-the-ground-up role for someone who wants full ownership rather than an existing playbook to execute. You’ll find talent before everyone else does, partner directly with hiring managers to close it, and make sure candidates’ and interns’ first experience of Modal is a great one. Where it makes sense, you’ll also own our career fair presence and talent events, and make sure every program ladders up to real hiring outcomes.
WHAT YOU’LL WORK ON:
- Own full-cycle recruiting for Modal’s emerging talent roles, from sourcing through offer and close
- Partner with hiring managers across Engineering and other teams to define hiring needs, align on candidate profiles, and calibrate on early-career talent
- Identify and engage high-potential candidates through universities, student communities, technical networks, referrals, events, and other emerging-talent channels
- Design and run the intern program end to end: recruiting timeline, project scoping with hiring managers, mentorship matching, and conversion to full-time
- Lead offer and closing conversations, building strong candidate relationships and helping exceptional people understand the opportunity to build their careers at Modal
- Represent Modal at career fairs and campus events, and recruit and prep employee brand ambassadors to join you
- Build and maintain relationships with university programs, bootcamps, and community organizations that feed our pipeline
- Plan and run talent events (meetups, recruiting mixers, tech talks), managing budgets and vendors along the way
- Track and report on pipeline health and program metrics: event pipeline conversion, intern conversion rate, and cost per hire from programs
- Create a candidate experience that is thoughtful, transparent, and high-touch at every stage
- Experiment with new ways to find, engage, and hire great talent early, and turn what works into repeatable practices
YOU MAY BE A FIT IF:
- You have 2+ years of full-cycle recruiting experience, with a track record of identifying and engaging exceptional talent and strong instincts for candidate quality
- You’ve run recruiting or talent programs, events, or university relations, ideally owning a program end to end, including budget and vendors
- You learn new talent markets quickly, calibrate to a high hiring bar, and can recruit across different roles and functions
- You’re a strong project manager: you juggle multiple pipelines, events, and timelines without dropping details or sacrificing candidate quality
- You’re high influence, low ego: you build relationships easily across recruiting, hiring managers, and marketing, and share credit freely
- You communicate well, in writing and in person, and you’re comfortable representing Modal externally
- You take ownership seriously: you drive programs to completion and build structures that let them scale
- You have an experimental mindset and like trying new approaches
- You’re based in or willing to relocate to NYC, in-office
Location: Atlanta
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you seeking an opportunity to make a significant impact within one of the world's fastest-growing fintechs? At Checkout.com, we pride ourselves on being the invisible layer powering the payment solutions for some of the world's largest brands, such as Klarna, Sony, and eBay.
This Enterprise Sales Executive role is for a driven and strategically minded professional with a passion for winning complex new business. We are rapidly expanding our Go-To-Market (GTM) team in the US, recognizing this market as our #1 priority with the biggest total addressable market. This is a high-growth, high-reward environment where you'll contribute directly to our expansion by working with innovative Enterprise clients across the US landscape. In this role, you'll be empowered to run your own strategies and hypotheses with best-in-class commissions. We seek smart, hardworking individuals who thrive on challenge, embodying tenacity and a strong sense of urgency. Whether you come from tech sales, banking, consulting, or another results-driven field, this is your chance to make a significant impact and grow quickly in a competitive space.
The ideal candidate approaches business development and go-to-market in an analytical and data-driven manner, and is a creative problem-solver. You will be required to think outside the box, to help build deep and meaningful relationships with merchants and to be highly organised.
What You Will Do (Key Responsibilities):
As an Enterprise Sales Executive, you will be responsible for end-to-end management of the new logo sales cycle within a territory of Enterprise accounts. Your responsibilities will include:
- Strategically prospect and plan accounts to identify and target high-probability new logo opportunities, leveraging deep intelligence, networks, and disciplined execution to build pipeline. High-performing reps excel at identifying leads, evaluating their potential, choosing targets, and creating an outbound strategy to reach them.
- Engage with customers consultatively to build long-term, trust-based relationships, focusing on understanding their challenges and proposing tailored, high-value solutions. You’ll leverage our proven sales methodology, industry, and product knowledge.
- Deal leadership: Orchestrate and lead deals by coordinating internal resources, building quantitative business cases, delivering impactful presentations, and proactively solving problems to drive opportunities forward.
- Closing: Lead negotiations, handling objections, creatively addressing concerns and steering complex deals to successful closure.
- Track and analyze your sales performance, owning results independently, continuously learning industry trends, and leveraging feedback to improve and grow.
Core Competencies & Traits We Value:
- Entrepreneurial Drive: Possess a persistent, self-starter mentality, operating your territory as an owned business with strong accountability and urgency.
- Strategic Acumen: Analytical and data-driven. Exhibit high intellectual curiosity, rapidly learning and applying complex strategic insights to account planning and leveraging new technologies like AI for accelerated performance.
- Learning: Actively seek feedback, demonstrate a growth mindset, and dynamically adjust strategies based on results and evolving information.
- Confident in stakeholder management, including engagement with C-suite executives.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Strong written and verbal communication skills.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Singapore
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Own the hunt. Open doors. Win the business.
We’re looking for an ambitious and commercially driven
Account Director
to join our growing sales team and help accelerate our expansion across ASEAN.
This is a
true hunting role
. You’ll be responsible for identifying and winning new business across strategic target accounts, building relationships with senior decision-makers and taking opportunities through the full sales cycle — from prospecting and first conversation through to negotiation and close.
You’ll need to be comfortable creating opportunities where none currently exist, navigating complex organisations and selling consultatively to senior marketing and business leaders.
This is an opportunity for an experienced sales professional who wants significant ownership, autonomy and a direct impact on revenue growth.
What You’ll Do
Own new business acquisition:
Identify, target and win new clients across ASEAN, with a strong focus on strategic and enterprise accounts.
Build your own pipeline:
Proactively prospect into target accounts using research, outbound engagement, networking, referrals and creative approaches to open new doors.
Penetrate strategic accounts:
Develop account strategies to identify multiple stakeholders, understand organisational priorities and create relationships across the buying committee.
Engage senior decision-makers:
Build credible relationships with Directors, VPs and C-level stakeholders across marketing, demand generation, sales and related functions.
Own the full sales cycle:
Lead opportunities from prospecting and discovery through solution development, commercial negotiation, procurement and close.
Sell consultatively:
Understand the client's business challenges, objectives and priorities and connect them to solutions that deliver measurable value.
Drive significant revenue:
Consistently achieve and exceed individual revenue targets through disciplined pipeline generation, opportunity management and deal execution.
Create strategic opportunities:
Identify whitespace within target accounts and develop new opportunities rather than relying on existing relationships or inbound demand.
Manage complex sales:
Navigate multiple stakeholders, longer sales cycles and commercially complex negotiations while maintaining momentum and deal control.
Expand relationships:
Once new business is secured, identify opportunities to deepen relationships, expand into additional teams or markets and increase account value.
Maintain strong forecasting discipline:
Own your pipeline, accurately forecast revenue and maintain clear visibility across opportunities, next steps and close plans.
Collaborate cross-functionally:
Partner with marketing, campaign, delivery and client success teams to develop compelling solutions and ensure a strong transition from sale to execution.
Be a market advisor:
Stay close to developments across B2B marketing, demand generation, ABM, digital marketing and the technology sector, bringing relevant insight into client conversations.
What We’re Looking For
5–8+ years of B2B sales experience
, ideally within technology, SaaS, media, advertising, demand generation, marketing or a related environment.
A
proven track record of hunting and winning new business
, particularly within mid-market or enterprise organisations.
Demonstrated success
consistently meeting or exceeding significant revenue targets
.
Strong experience owning the
entire sales cycle
, including prospecting, discovery, solution selling, negotiation and closing.
Proven ability to
open doors into net-new accounts
and build relationships from the ground up.
Comfortable selling to
senior marketing, sales and business stakeholders
, including VP and C-level decision-makers.
Strong strategic account planning skills and the ability to identify buying committees, business priorities and commercial opportunities.
Excellent consultative selling, presentation, negotiation and commercial skills.
A strong understanding of
B2B marketing, demand generation, ABM, digital marketing or the technology ecosystem
is highly advantageous.
Commercially astute, resilient and persistent, with the ability to maintain momentum through complex sales cycles.
Highly self-motivated and accountable, with a strong sense of ownership over pipeline and revenue.
Excellent communication and stakeholder management skills.
A collaborative team player who can operate independently while working effectively across a broader commercial organisation.
The Person We’re Looking For
You are a
hunter by nature
.
You don't wait for leads to be handed to you. You know how to identify the right accounts, find the right people, create a reason to engage and turn a cold prospect into a commercial conversation.
You are comfortable operating at senior levels and can hold your own in conversations with experienced marketing and business leaders. You understand that enterprise sales is rarely about one conversation or one contact — it's about building a compelling business case, navigating stakeholders and creating momentum towards a decision.
You're commercially ambitious, resilient and competitive, but you also know how to build genuine relationships.
Most importantly, you
take ownership
. You own your territory, your pipeline, your opportunities and your number.
What We Offer
Career Growth:
Join a high-growth organisation with opportunities to progress within a regional sales environment.
Competitive Compensation:
Attractive base salary with performance-based incentives that reward strong commercial performance.
Autonomy & Ownership:
Significant responsibility for developing your territory, target accounts and new-business pipeline.
Regional Exposure:
Work with leading technology and B2B brands across ASEAN and APAC.
Collaborative Culture:
Work alongside an experienced commercial team that values ambition, accountability and teamwork.
Real Impact:
Play a key role in shaping new business growth and expanding our presence across the region.
Ready to build something?
If you're an experienced B2B sales professional who knows how to
open doors, create demand, navigate senior stakeholders and close new business
, we'd love to hear from you.
Come and help us build the next stage of our growth across ASEAN.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Singapore
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you a commercially driven sales professional who loves opening doors, building relationships and winning new business? We’re looking for an
Account Manager
to join our growing sales team. This is a
hunter-focused role
for someone who is energised by prospecting, creating opportunities from scratch and turning conversations into revenue. You’ll be responsible for developing new business across the ASEAN market, while also building strong relationships with clients and identifying opportunities to grow existing accounts. You’ll need to be comfortable owning the
full sales cycle — from prospecting and first conversation through to negotiation, close and account growth.
If you’re ambitious, resilient and enjoy the thrill of winning, this could be a great fit.
What You’ll Do
Hunt for new business:
Identify, prospect and engage new clients across your target market, building a healthy pipeline through proactive outbound activity.
Own the full sales cycle:
Take opportunities from initial outreach and discovery through presentations, proposals, negotiation and close.
Create your own opportunities:
Research target accounts, identify decision-makers and develop creative approaches to open new conversations rather than relying solely on inbound leads.
Build senior relationships:
Develop trusted relationships with marketing, demand generation, sales and other senior stakeholders within target accounts.
Understand client challenges:
Uncover business objectives, pain points and priorities and translate these into relevant solutions.
Drive revenue growth:
Consistently achieve and exceed monthly, quarterly and annual revenue targets.
Grow existing accounts:
Identify cross-sell, upsell and expansion opportunities within existing clients while continuing to prioritise new business acquisition.
Build and manage pipeline:
Maintain accurate forecasting and pipeline discipline, with a strong focus on conversion, deal velocity and revenue generation.
Partner with internal teams:
Work closely with campaign, marketing, delivery and client success teams to ensure a seamless client experience from sale through execution.
Stay commercially curious:
Keep up to date with trends across B2B marketing, demand generation, ABM and the broader technology landscape so you can bring value to client conversations.
What We’re Looking For
3–5 years of B2B sales experience
, ideally within technology, media, marketing, advertising, demand generation, SaaS or a related environment.
A
proven hunter mentality
— you enjoy prospecting, cold outreach, and creating opportunities rather than waiting for leads to come to you.
A track record of
meeting or exceeding sales targets
and consistently delivering revenue.
Experience managing the
full sales cycle
, from prospecting to closing.
Strong commercial and consultative selling skills, with the ability to uncover needs and position solutions against business challenges.
Confident engaging with
senior decision-makers
and navigating multiple stakeholders within an organisation.
Resilient and persistent — comfortable hearing “no” and finding another way in.
Strong communication, presentation and negotiation skills.
Highly self-motivated, organised and comfortable working towards ambitious targets.
A team player who can collaborate effectively with internal stakeholders while taking
full ownership of their number
.
Experience or understanding of
B2B marketing, demand generation, ABM or digital marketing
is highly advantageous.
The Person We’re Looking For
You’re not someone who waits for an SDR to hand you a meeting.
You’re naturally curious about businesses, know how to identify an opportunity, and are confident picking up the phone, sending the message or finding the right person to start a conversation.
You’re competitive but collaborative, commercially minded and motivated by results. You take ownership of your pipeline, your clients and, most importantly,
your number
.
What We Offer
Career Growth:
Join a high-growth organisation with genuine opportunities to develop your sales career.
Competitive Compensation:
Attractive base salary with performance-based incentives tied to your success.
Autonomy & Ownership:
The opportunity to build your own pipeline, develop your territory and make a visible impact on revenue growth.
Collaborative Culture:
Work alongside an experienced, supportive team that values ambition, accountability and teamwork.
Regional Exposure:
Work with leading technology and B2B brands across the ASEAN and APAC markets.
If you’re a natural hunter who enjoys opening doors, winning new business and building something of your own, we’d love to hear from you.
Location: Canada Remote; Argentina Remote
Workplace: Remote
ABOUT THE TEAM
Teams do their best work when they’re aligned, and alignment depends on shared context. Today, the context that matters most to a team is scattered across a dozen tools: tickets in Jira and Linear, specs in Confluence and Google Docs, decisions buried in meeting notes, threads in Slack and Teams. Every new conversation starts with someone hunting it down.
We’re changing that. The Integrated Workflows team is building the layer that brings a team’s real working context into Mural, so people (and the AI working alongside them) can align on shared knowledge and design the workflows they need. When this works, a person opens a canvas and the project, the open work, the last three meetings, and the doc everyone keeps referencing are already there. No team should have to start from a blank canvas. That’s the problem we’re solving, and we’re early enough that the person in this seat will shape how it’s done.
YOUR MISSION
This isn’t connector maintenance. You’ll be defining how an AI-native product reaches into the outside world: what context to pull, how to represent it so models can reason over it, how to respect permissions and privacy across systems that each model them differently, and how to make all of that feel effortless to the end user. Few teams anywhere are working at this intersection of AI, integrations, and collaborative product design.
WHAT YOU'LL DO
- Design and build connectors, including MCP-based connectors, that bring context from systems of record, docs and wikis (Confluence, Google Docs, Notion, and others), meeting notes, and communication tools into the Mural canvas
- Shape how that context is modeled, normalized, and made useful to users, so the canvas becomes a live picture of how a team works rather than a snapshot of one meeting
- Bridge product and engineering: translate messy realities (different auth models, data shapes, rate limits, permission systems, partner review processes) into a product experience that just works
- Build the integration platform, the shared frameworks, services, and patterns that let any team at Mural ship connected, context-aware experiences without starting from scratch
- Own the security and trust posture of everything crossing our system boundary, including permissions, data handling, and graceful behavior when an upstream service misbehaves
- Maintain and evolve our public API with the backwards-compatibility discipline a published interface demands
- Lead projects end to end, from research and prototyping through release and iteration, with a bias toward getting value into customers’ hands quickly
- Use AI tools as a core part of how you build, and help the team get better at it
- Mentor colleagues, contribute to technical design, and raise the bar on code quality, testing, and documentation
WHAT YOU'LL BRING
- A product mindset: you care about why something is being built and who it’s for, not just how
- 5+ years building and shipping production software at scale, with fluency in TypeScript/JavaScript and Node.js (React and Python are a plus)
- Hands-on experience integrating with third-party APIs and platforms: OAuth and token lifecycle, webhooks, rate limiting and backoff, pagination, versioning, and degrading gracefully when things fail
- Genuine curiosity about AI-driven products and development practices, and a willingness to experiment
- A track record of designing scalable, reliable systems and delivering them iteratively
- Strong communication skills and comfort leading technical discussions and navigating trade-offs
NICE TO HAVE
- Familiarity with the Model Context Protocol (MCP) or interest in learning it
- Experience with the Microsoft ecosystem (Teams, Office add-ins) or shipping through a partner marketplace or app review process
- Experience designing or maintaining a public developer API
- Background in high-growth or startup environments
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Salt Lake City, Utah, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 100,000 to $ 125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Bangalore, India; You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels; The team focuses on driving clarity, alignment, and predictable delivery for complex initiatives that touch many parts of GitLab, using a handbook-first, asynchronous way of working with stakeholders across regions and time zones
Москва
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