Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced Oracle Consultant to join our dynamic team. As an Oracle Consultant, you will provide expert guidance and support for our clients’ Oracle database systems. You will be responsible for analyzing client needs, designing solutions, and implementing best practices to ensure effective database management and performance.
Responsibilities:
Assess client database requirements and develop tailored solutions to meet specific business needs.
Design and implement Oracle database architectures, including installation, configuration, and upgrades.
Provide expert advice on database optimization, tuning, and performance enhancement.
Conduct database migrations, upgrades, and data integration projects.
Implement security measures and protocols to protect databases against breaches and unauthorized access.
Collaborate with development teams to ensure seamless integration of applications with Oracle databases.
Offer training and support to client teams on database management practices and tools.
Stay current with Oracle database trends, tools, and technologies to provide innovative solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an Oracle Consultant or in a similar role, with in-depth knowledge of Oracle database systems.
Strong expertise in database architecture design, installation, and upgrades.
Experience with performance tuning, optimization, and troubleshooting of Oracle databases.
Familiarity with Oracle Exadata, RAC, and data integration tools.
Good understanding of Oracle security best practices.
Proficiency in SQL and PL/SQL programming languages.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and collaboratively with clients and team members.
Strong client management skills and the ability to build lasting relationships.
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
ASSISTANT FRONT DESK MANAGER
onboard
Royal Caribbean Cruises.
The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to internal and external guests and crew alike
Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations
Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more.
Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GUEST ACCOUNTS PURSER FOR ROYAL CARIBBEAN CRUISES!
The Guest Accounts Purser establishes and maintains guest folio accounts in accordance with the brand standards of service and style. Balances the daily and end of voyage revenue activity from the different revenue-generating areas onboard, etc.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that proper Credit Card validation and “Seapass Account” SQM policies are in place, in accordance with company policy.
Processes several credit card transmissions during the voyage, upon gathering all the information from the property management system, to ensure guest account balances are properly authorized on a daily basis per company’s SQM policy.
Monitors declined and call credit cards, and assists guests in setting up different means of payment, as well as modifying sea pass accounts accordingly.
Responsible for the final settlement of all credit cards and the end of each voyage report according to GCS procedure.
Assists Guest Relations Officers with guest’s inquiries and disputes, and provides relevant back up for applied charges.
Issues company standard memorandums and reminders regarding guest account status.
Monitors all guest and crew onboard accounts and makes necessary adjustments and/or corrections.
Responsible for processing and balancing all prepaid onboard credits purchased by guests, as well as, the onboard credits given onboard, etc.
REQUIREMENTS:
Very good level of English language
Minimum of two years experience in an upscale hotel, resort or cruise ship
Superior customer service, team building and conflict resolution skills.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Intermediate computer software skills required.
Possess a strong understanding of numbering flow “Debits/Credits”, adjusting entries and corrections, as well as basic accounting knowledge
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
International Ambassador
onboard
Royal Caribbean Cruises.
The International Ambassador
manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests.
Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance..
Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests.
Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing.
Identifies shipboard employees who speak other languages which may be required to assist guests with translation.
Makes announcements in the appropriate core languages over the public announcement system.
Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements.
Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts
individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers.
Prepares a variety of reports and letters utilizing company's computer system and equipment.
REQUIREMENTS:
Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required
Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
Ability to pay close attention to detail.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing
Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred.
Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation
Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
GUEST SERVICE OFFICER
onboard
Royal Caribbean Cruises.
The Guest Services Officer
will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear
speaking voice, taking the time to understand all requests in detail. Responds to escalated
guest concerns in a considerate, professional and positive manner by showing empathy and
listening actively.
Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first
impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take
accountability for delivering outstanding problem resolution.
Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement.
Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Provides cash and guest account services at the Guest Services desk such as accepting cash
payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows
established procedures to maintain, safeguard, balance and reconcile, assigned cash float.
Assists guests during boarding and departure process, including establishing onboard credit,
selling and printing Explorations! Tickets and closing of guest accounts.
Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements.
Assists guests with immigration and customs procedures and forms.
REQUIREMENTS:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including telephones, computers and copy machines.
Fluent ENGLISH skills - both spoken and written
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES!
The Group Coordinator
is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc.
Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue.
Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service,
Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution.
Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc.
Inspects rooms and displays for conformance to needs and desires of group.
Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc.
Arranges publicity, special functions, and performs other duties to promote goodwill.
Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager.
Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate.
Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Good level of English
1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function.
Proven customer service skills to build and strengthen relationships.
Ability to up-sell and cross-sell products and services.
Ability to pay close attention to detail while coordinating many functions
Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to conduct meetings efficiently and in a timely manner.
Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to perform basic math functions with regard to product and service pricing.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications.
Completion of high school or basic education equivalency preferred.
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
CRUISE PROGRAMS ADMINISTRATOR FOR ROYAL CARIBBEAN CRUISES!
The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Assists with the administration of Bingo per SQM & The Royal Way (GAS).
Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo.
Manages wedding program in association with The Wedding Experience:
Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside.
Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy.
Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed.
Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director.
Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director.
Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files.
Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise
Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Etc.
REQUIREMENTS:
2-3 years Administrative experience required
Minimum two contracts completed with experience with an administrative background preferred.
Event planning experience required
Customer service skills required
Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information
Analytical ability relating to budgetary requirements, coursework or professional experience preferred.
Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.
Ability to type 40–50 words per minute.
Command of the English language with excellent spelling, punctuation and grammar skills.
Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc.
Excellent interpersonal skills to communicate with all levels of management and employees
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency actively recruiting for position Crew Relation Specialist for Royal Caribbean Group!
Crew Relation Specialist
- is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager.
BENEFITS:
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
RESPONSABILITIES
This consists of physical and verbal interactions with guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas.
Provides information and services to shipboard employees with regards to orientating,
assigning and retrieving berthing, equipment, and written literature. Issues cabins and
bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges
and cabin keys. Collects all items when shipboard employees sign-off.
Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager.
Ensure accuracy of employee records
Conducts/coordinates weekly cabin inspections and reports discrepancies.
With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund.
REQUIREMENTS:
Minimum 1 year prior administrative experience within a hospitality industry
Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
Fluent in conversational & written English, hospitable with a positive attitude
Minimum 21 years old
Minimum 1 year prior administrative experience within a hospitality industry
Completion of high school or basic education equivalency preferred.
Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity.
Excellent interpersonal and people skills
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
APPRENTICE PURSER
for ROYAL CARIBBEAN CRUISES!
The Apprentice Purser
assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters.
Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters.
Performs clerical work such as filing and photocopying. Assists with general office work and duties.
Assists the Financial Operations Division as determined by the Financial Controller.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum 21 years old
Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution.
Very good level of English language
Ability to work independently as well as part of a closely-knit team.
Ability to work with and maintain confidential documentation.
Ability to excel with reconciliation, functions and formulas relating to cash handling.
Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines.
Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint.
Completion of high school, basic education or vocational training equivalency preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
RESTAURANT HOSTESS for CELEBRITY CRUISES!
The Restaurant Hostess
is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation
Save money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Flight tickets will be provided by the company
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list.
Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs.
Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered.
Has basic knowledge of wines and wine service.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously.
Guest facing communication is professional, on brand and visually appealing.
Is a role model for others and serves as a positive ambassador of Celebrity Cruises.
Exhibits professional leadership presence, positive energy and passion in all situations.
Brings out the best in his/her team through authenticity, care and humility.
REQUIREMENTS:
Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory).
Very good level of English language.
In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only
Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Must have excellent typing skills.
Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs.
Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
MAITRE D` for CELEBRITY CRUISES!
The MAITRE D`
is responsible for the day-to-day operation of, and any special events held in, the Specialty Restaurant. Assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Directs, coaches, supports, supervises and evaluates (in conjunction with the Food & Beverage Manager) the performance of all direct reports.
Ensures that all Specialty Restaurant staff is trained and performs their duties according to the United States Public Health rules and regulations.
Responsible for the general maintenance of the Specialty Restaurant, reporting any repair or replacement needs to the Food & Beverage Manager.
Communicates daily with the Food & Beverage Manager, Restaurant Manager and Executive Chef regarding service in the Specialty Restaurant.
Communicates daily with the Bar Manager regarding wine and beverage service in the restaurant.
Creates a team spirit while showing motivation and leadership qualities.
REQUIREMENTS:
Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
Ship board experience is mandatory required.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
Good level of English language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
BUTLER for CELEBRITY CRUISES!
The Butler
owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges
Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery
Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption
Championing excellence and driving further increasing standards on behalf of the Retreat program and guest
Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
ASSISTANT MAITRE D` for CELEBRITY CRUISES!
The Assistant MAITRE D`
assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports.
Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager.
When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager).
Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs.
Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names
and personally takes care of all special requests and VIPs in his/her section.
Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration.
Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up.
Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene.
Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service.
Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team.
REQUIREMENTS:
Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
Ship board experience is mandatory required.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
Good level of English language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position
POOL&DECK Supervisor for Carnival Cruise Line!
POOL&DECK Supervisor
- this role will see you working on the front line overseeing our Aquatic Attendant and Open Deck Team to ensure the safety of our guests and that the cleanliness and maintenance standards are met in the pools, water park and all open deck areas.
As a Pool and Deck Supervisor you will spend your time in the Sunshine on the open Decks making sure the areas are clean and safe so our guests can focus on having FUN and a great vacation experience in their home away from home!
You’ll be a highly visible member of the team, and will constantly interact with our guests and helping them with questions. The vacation experience we promise our guests will start with you!
Conditions:
Travel around the World
First joining ticket is provided by company
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
RESPONSIBILITIES:
Supervision of housekeeping operation on open deck areas (verandas, external swimming pools, whirlpool areas etc.) and supervision of team members working on the open decks.
Completion of special tasks as set by the onboard housekeeping management and reporting of problems performing these tasks.
Training and development of team members.
Ensure a safe operation on the open decks and maintain cleanliness of housekeeping cleaning equipment and lockers located in the open deck areas.
Ensure that team members comply with the garbage management program, with particular emphasis on garbage separation.
Report all maintenance issues to Assistant Housekeeping Managers.
Follow USPH procedures as directed in The Vessel Sanitation Manual.
Ensure that all Recreational Water Facilities are in compliance.
Ensure that all regulations and policies are followed by you and crew members according to standards.
Advice Assistant Housekeeping Manager immediately of any safety concerns involving guests and team members.
Adhere to all Carnival Service Values at all times.
Extend appropriate greeting to all guests and crew at every opportunity.
Apply hospitality standards at all times in guest and crew areas.
Follow all safety regulations (boat drills, safe operation of RWF etc.) during the course of duty
Follow all environmental, USPH and HESS - MS procedures as applicable for position.
Follow up Time and Attendance policy
REQUIREMENTS:
Min 21 years old
Fluent in conversational & written English, hospitable with a positive attitude
Applicant should be self-motivated with experience in managing small groups of people
Min 1 year background in hotel/resort supervisory role or other similar is preferred
Vocational / Hotel management education preferred but not required
Applicant should be familiar with working in the Housekeeping Industry having an understanding of Standard Operating Procedures of this department able to organize and manage a small team of 15 to 20 employees
Computer skills are required (MS office) for the job
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: August 28, 2023
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position
Junior Refrigeration Officer for Carnival Cruise Line!
As a
Junior Refrigeration Officer
, you will be a part of the Refrigeration/HVAC unit onboard, responsible to take all steps necessary to keep the Refrigeration and Air Conditioning running and the ship to cool.
You will be working with the Chief Refrigeration Officer to hold the ropes and ensuring that refrigeration and Air conditioning systems function all times, to provide Guests onboard their very best vacation experience. As a Junior Refrigeration Officer, you will be expected to be an example to others when it comes to following the rules and be an ambassador for the engine department.
CONDITIONS:
Travel around the World
First joining ticket is provided by company
Experience working with more than 72 nationalities
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
Average contract length - 4 months, 2 months – vacation
WHAT WILL YOU BE DOING?
Supporting and working with the Refrigeration Officer (but not limited to) on the maintenance, repairs and upkeep of the vessel's Ventilation/Air Condition and refrigeration systems
Performing checks and repairs of AC Compressors and Provision compressors, ensuring that all parameters are in order and that HVAC system onboard the ship is working at all times
Performing checks and repairs of the correct function of the inverters and other parts of HVAC system to verify that measured values are in the compliance with the position of the actuator and design values
Performing all mechanical/refrigeration tasks and repairs under supervision of Chief Refrigeration Officer
Assist the Refrigeration Officer in the execution of the maintenance and routine testing of equipment, instrument and automation as per planned maintenance
Ensure that all aspects of our occupational health and safety programs are effectively applied
Ensure all aspects of the company's global (HESS-MS) Health, Environment, Safety and Security Management System are effectively applied during his/her working activities
Participate in drills and training as required by the company
Complete additional assignments depending on shipboard operations and training program
REQUIREMENTS:
WHAT DO YOU BRING TO THE TABLE?
Minimum 21 years old
Basic Training Certificates as per STCW standard
Minimum 12 months shipboard experience as Refrigeration Cadet or Junior HVAC Engineer
Experienced with industrial refrigeration plants / HVAC system
High School Diploma, Technical training with AC / HVAC certification
English language proficiency
Strong focus on ships safety management
Follow Carnival’s Occupational and Health policies and procedures at all times
Ability to work well with a team
Being representative of Carnival Brand
HVAC experience onboard cruise ships
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions
Last updated: August 28, 2023
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Security Officer
for Carnival Cruise Line!
The Security Officer
role will be a vital piece to overview the vessel security team and to ensure that all aspects of Company’s Occupational Health and Safety (Oh&S) Policy and Procedures are effectively applied during working activities onboard.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 5 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Implementation of the measures as per Ship Security Plan (SSP) and international, national, corporate and company requirements and the orders of the direct superiors
Support the Ship Security Officer (SSO)/Chief Security Officer in delivering of security related familiarization for all crew and for personnel with designated security duties
Performing frequent security assessments, including the revision of the SSP (in liaison with the SSO)
Undertaking regular security inspections of the ship to ensure that appropriate security measures are maintained
Conducting of crime prevention and any crime scene management / investigation on board the ship according to company regulations
Management of the security filing system
Coordination of the Security Team for daily routine operations
Ensuring the proper operation, testing and maintenance of the security equipment
Planning and execution of security drills and security exercises
Point of contact for port security personnel / security authorities, acting as first first responder in case of physical conflicts and leader of the Active Assailant Response Team, in case of threats involving an armed assailant
Responsible for the master key management and responsible for the gangway security setup and ensuring the standard quality of the security screening, both onboard and shore side
Performing body check of persons by using the AMD, HHDM and physical search techniques, responsible for baggage / luggage search / screening at the ships entrances by X-Ray or other means
Keeping up good communication and transparency between TMs onboard the ship
Any additional assignment at discretion of the Captain and/or Chief Security Officer
Requirements:
Minimum of 1 year of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment.
The Security Guard should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection).
The Security Guard must have the ability to operate in a multinational environment.
Organizational skills combined with literacy and basic knowledge of computers is preferred for this position.
Minimum 21 years old.
Good level of English language.
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 30, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Room Service Operator
for Carnival Cruise Line!
The Room Service Operator
is the friendly voice that answers the telephone to take guest room service orders and assists guest with any and every query or question they may have. Along with taking the orders the Room Service Operator oversees a team of Assistant Waiters in Room Service ensuring that all orders are correct and delivered to our guests in a timely manner. They are the point of contact available 24 hours a day to answer questions and offer assistance.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To report for duty on time and groomed appropriately
To be knowledgeable of all functions and operations of the Ship in general
To oversee the Assistant Waiters in Room Service
To check the trays that leaves Room Service for correct set-up.
To submit a shift report and bring to the attention of the Assistant Maitre d/Maitre d’ / F&B Manager any matters that need their attention.
To issue in-cabin beverages on non mini bar ships to Stateroom Stewards, and punch the check accordingly.
To perform an accurate handover to the next shift with regard to inventories of Revenue items.
Any report any lost / broken / missing items to the Assistant Maitre d’.
Requirements:
Minimum 1 year experience as Restaurant Supervisor/ Restaurant Host/ Reception.
Fluency in conversational & written English,
Hospitable with a positive attitude and ability to self-motivate.
Excellent telephone skills all calls need to be answered in a professional and courteous manner.
Experience of overseeing a team as will be overseeing Assistant Waiters.
Excellent attention to detail and ability to work to a deadline.
Age: min. 21 years old⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: October 10, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position MAITRE'D
for Carnival Cruise Line!
The
Maître D'
plays a critical role in the ship's dining operations, working closely with the Sr. Maître D' and Restaurant Operations Manager. The Maître D' actively enhances the service staff's efficiency through scheduling, communication, and training strategies, exceeding guest expectations and increasing revenue. They foster engagement, equity, diversity, and inclusion, promoting open communication and learning among team members.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Supervise all restaurant activities onboard the ship, particularly in inclusive main dining rooms and Lido, while ensuring compliance with company standards and overseeing seamless coordination of inclusive dining venues to provide exceptional guest experiences during various dining events.
Support the Sr. Maître D' and Restaurant Operations Manager in monitoring, updating, and adjusting server schedules according to operational needs, ensuring optimal man-hour distribution.
Administer dining room reservations, ensuring proper and timely execution, and accommodate special dining requests when possible.
Deliver professional speeches during dinner in the main dining room and during other dining events, providing informative content and promoting alternative dining venues. The Maître D' may also be required to participate in various events to promote dining services onboard the ship.
Oversee the performance of restaurant employees, management, and service staff.
Actively engage in facilitating and planning training for all restaurant employees, including management and service staff, to ensure a well-trained and high-performing team.
Be fully versed in all restaurant reservation systems, XDining, POS-CSS, SailorMate, CrunchTime, InfoShip, SeaMS, MenuMate and any other systems essential for the efficient management of dining operations onboard the ship.
Maintain adherence to mandatory knowledge, procedures, and policies while ensuring consistency in service, revenue generation, and a healthy working environment.
Ensure compliance with all health, environmental, safety, and security procedures in all dining venues onboard the ship, upholding the highest standards of quality and safety.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Mandatory previous ship experience of working on restaurant management position!
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Previous experience with managing employees.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
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