Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and enforcement systems that keep our models from contributing to catastrophic harm. We are hiring a manager to lead the research engineering team responsible for biological safety: the evaluations, datasets, and classifiers that govern how our models handle biological knowledge.
You will lead a team of research scientists and engineers who design and run capability evaluations against frontier models, curate training data for our safety classifiers, train and iterate on those classifiers alongside our ML engineers, and measure how they hold up against adversarial pressure in production traffic. You will set the technical direction for that work, decide where the team invests, and own the results.
This is a hands-on management role. Most of your time goes to growing and directing the team, but you will keep enough technical depth to review an eval design, interrogate a classifier's failure modes, and represent the work credibly to Research, Product, and Policy partners.
The core tension your team owns is precision: safeguards need to be robust against sophisticated actors while staying out of the way of the far larger population of legitimate researchers using Claude to accelerate life sciences work. Getting that tradeoff right is an empirical problem, and your team is the one measuring it.
Key responsibilities
Manage, coach, and grow a team of research scientists and engineers working on biological safety evaluations and classifiers, including hiring, onboarding, performance, and career development
Set the technical direction and roadmap for the biological safety research agenda, and make the calls about what the team builds, what it deprioritizes, and when a safeguard is ready to ship
Own the quality of capability evaluations that assess what new models can do in the biological domain, and turn results into deployment recommendations that leadership can act on
Guide the development of training and evaluation datasets for our safety classifiers, working with internal and external threat modeling experts to ground them in realistic risk
Oversee the training and iteration of safety classifiers alongside ML engineers, optimizing jointly for adversarial robustness and low false-positive rates
Ensure the team invests in the tooling and pipelines that make evaluation and classifier development fast and repeatable
Establish how the team measures classifier and eval performance against production traffic, identifies gaps, and prioritizes improvements
Direct red-teaming and stress-testing of safeguards as threats, models, and product surfaces evolve
Partner with Research, Product, Policy, and government affairs colleagues to embed biological safety throughout the model development lifecycle, and serve as an escalation point for biological content
Represent the team's work in external communications including model cards, blog posts, and policy documents
Track developments in biology, machine learning, and biosecurity for their potential to create new risks or enable new mitigations
Minimum qualifications
Experience managing a technical team, including hiring, coaching, and performance management
A record of setting technical direction for a team and making prioritization calls under uncertainty
Proficiency in Python, with a background in scientific programming and data analysis
A solid grasp of ML fundamentals, sufficient to critically review evaluation design and classifier development
Knowledge of modern biology across both measurement and engineering: high-throughput assays and functional characterization, as well as gene synthesis, genome editing, strain construction, and protein engineering
Experience designing quantitative experiments or evaluations and drawing defensible conclusions from noisy results
Clear analytical and writing skills, and the ability to explain technical concepts to non-technical stakeholders
Familiarity with dual-use research concerns and biosecurity frameworks, such as select agent regulations, the Biological Weapons Convention, or Australia Group guidelines
Comfort with ambiguity and with shifting priorities as AI capabilities change
Motivation to prevent misuse without obstructing the beneficial work that makes up the vast majority of this field
Preferred qualifications
3+ years of people management experience, ideally leading research scientists, research engineers, or ML engineers
Experience building a team or function from a small headcount, including defining scope, hiring the first few people, and establishing how the team works
At least 8 years of hands-on experience in life sciences, with deep expertise in areas such as molecular biology, drug discovery, or computational biology
Experience working with large language models, including prompting, fine-tuning, or evaluation
Experience training or deploying classifiers or other ML systems in production, and comfort reasoning about precision and recall for rare, high-consequence categories where the base rate is very low
Experience developing ML methods for biological systems or biological data
Familiarity with adversarial robustness, red-teaming, or safety evaluation of ML systems
Experience leading complex technical projects across multiple stakeholder groups
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Lead on the User Well-Being team, you will be responsible for managing our child safety, mental health, abuse and exploitation, and age assurance enforcement workflows. This will include managing the team responsible for scaling, maintaining, and continuously improving the systems and processes we use to detect and respond to these harms.
This is a management role. You will serve as the central point of contact for those who conduct content review, managing day-to-day workflows, quality assurance, and escalation processes. You will also work closely with internal Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves.
Important context for this role: In this position you will regularly be exposed to and engage with explicit content of a sexual nature involving minors, as well as content that may be violent or psychologically disturbing. Anthropic takes the wellbeing of team members working in this area seriously and provides access to wellness resources and support. Candidates should carefully consider this aspect of the role before applying.
Key responsibilities
Manage a team of individual contributors across multiple policy areas under the User Well-Being banner
Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management
Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions
Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies
Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale
Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows
Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy
Minimum qualifications
Experience managing teams in the User Well-Being space
Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas
Experience managing or coordinating content review operations, including quality assurance and workflow management
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends
Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams
Understanding of the challenges involved in implementing product policies at scale in the content moderation space
Preferred qualifications
Deep subject matter expertise in child safety, child sexual exploitation and abuse (CSEA), online child protection, mental wellness, and age assurance
Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
Familiarity with relevant legal and regulatory frameworks, including CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks
Experience working with generative AI products, including an understanding of how AI systems can be misused to generate or facilitate abusive content
Experience designing or evaluating trauma-informed support structures and wellness protocols for content reviewers working with harmful material
Proficiency in Python for workflow automation or data analysis
Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI Match) or perceptual hashing tools used in CSAM detection
Familiarity with age assurance technologies and their role in child safety enforcement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Analyst focused on Conventional Weapons, your work spans detecting and mitigating attempts to misuse Anthropic's AI systems to facilitate real-world harm, specifically utilizing conventional weapons and dangerous technology. You will be responsible for building and executing operational workflows to assess model behavior, drive enforcement decisions, and develop evals across a technically demanding range of policy areas.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, graphic, hateful, or psychologically disturbing nature.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Develop and maintain evals that measure model performance on these policy areas, surface regressions, and inform policy and model improvements
Partner with Engineering and Data Science to optimize detection and automated enforcement systems for potential policy violations
Review flagged content to drive enforcement decisions and surface policy gaps, with particular attention to novel or technically sophisticated misuse attempts + emerging tactics
Support the Safeguards policy design team by providing structured feedback on policy gaps and enforcement ambiguities based on real enforcement scenarios
Develop and maintain enforcement guidelines and reviewer documentation that enable accurate, consistent enforcement across a wide range of content
Keep up to date with emerging weapons trends and applications, regulatory changes, and AI policy enforcement best practices, and apply these to inform our workflows and evals
Identify and escalate emerging misuse patterns, novel attack vectors, and signs of coordinated violent activity
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence to make enforcement decisions
Experience in policy enforcement, threat intelligence, counterterrorism, government, or a closely related field, with direct exposure to harmful content, dangerous technology, or physical harm facilitation
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Subject matter expertise in conventional weapons and dangerous technology, autonomous systems, or critical infrastructure protection
Familiarity with relevant legal and regulatory frameworks governing dangerous technology, conventional weapons, and critical infrastructure
Experience developing evals or red-teaming AI systems, particularly for harmful content or policy enforcement use cases
Experience with threat actor profiling and threat intelligence frameworks (e.g., MITRE ATT&CK)
Experience tracking threat actors, extremist networks, or misuse patterns across surface, deep, and dark web environments
Experience with large language models and an understanding of how AI technology could provide meaningful uplift toward serious harm
Proficiency in Python for data analysis and workflow automation
Background in law enforcement, national security, defense, counterterrorism, or a relevant regulatory environment
Experience assessing the technical plausibility and real-world harm potential of content, including the ability to distinguish between general educational content and genuine operational uplift, and between protected speech and genuine incitement/mobilization
Familiarity with cross-platform threat analysis and OSINT techniques
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for an experienced G&A Recruiter to help build the business functions that keep our company running smoothly. You'll partner directly with hiring managers across our General & Administrative teams, owning searches that range from high-volume pipelines to highly strategic, hard-to-fill roles — and you'll be expected to context-switch between them without dropping quality.
This is a role for someone who thrives on ownership across a diverse portfolio. You'll manage a high req load across multiple hiring managers, use data and systems to prioritize and surface issues early, and build repeatable processes that scale. We're also looking for someone who actively leverages AI and automation to increase throughput while protecting a great candidate experience.
Beyond execution, you'll bring genuine recruiting expertise to your stakeholders: calibrating profiles, sharing market insight, improving processes, and pushing back constructively when patterns aren't working. As Anthropic grows quickly, this role will be key to scaling the teams that support our mission.
Key responsibilities
Own full-cycle recruiting across G&A functions, adapting candidate profiles, comp benchmarks, and assessment criteria to each segment and level
Context-switch between high-volume hiring and strategic, senior searches while maintaining consistent quality and candidate experience
Manage a high req load across multiple hiring managers without becoming a bottleneck — using data and systems to prioritize, surface issues early, and keep pipelines healthy
Build repeatable, scalable processes, and leverage AI and automation to increase throughput across your portfolio
Integrate into existing hiring rhythms while bringing recruiting expertise — calibration, market insight, and process improvement — and pushing back constructively when patterns aren't working
Own outcomes across a diverse portfolio, holding yourself accountable for hiring results rather than activity
Protect Anthropic's culture by deeply understanding our mission and screening for alignment alongside capability
Minimum qualifications
Have demonstrated success recruiting across G&A role types and segments (e.g., Finance, Legal, People, Operations) and understand how profiles, comp, and assessment criteria differ across levels
Can show examples of moving fluidly between high-volume pipelines and strategic searches without sacrificing quality or candidate experience
Have managed heavy req loads across multiple hiring managers, and use data to prioritize, spot bottlenecks, and surface issues before they become problems
Build repeatable processes and are actively experimenting with AI and automation tools to increase your throughput
Have strong stakeholder management skills — you integrate into existing hiring rhythms, add value beyond execution, and push back constructively when something isn't working
Bring an ownership mentality across a diverse portfolio, with a continuous improvement mindset
Are deeply curious about Anthropic's mission and passionate about AI's potential to positively impact the world
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$175,000
—
$240,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's enterprise business is growing fast, and enterprises are adopting Claude across product surfaces. Before they can deploy at scale, they need the same foundations everywhere: security and compliance controls, identity and access management, data governance, admin controls, and cost and spend management. This work is especially critical for customers in regulated industries (financial services, healthcare, public sector), whose security, privacy, and resilience requirements set the bar for everyone else.
We're looking for a Technical Program Manager to partner with the teams that own these enterprise foundations, own the planning and execution rhythm that gets each capability onto every surface, and contribute to a coherent leadership view of coverage, gaps, and progress across products. This is a senior role: product, engineering, and GTM leaders will look to you for where we stand on enterprise readiness and for the plan to close the gaps.
Responsibilities
Run the planning and operating cadence for the foundational-capability roadmap across surfaces: clear DRIs, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and GTM leadership
Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface
Shape the readiness bar for new products and features: what a surface must have in place before it reaches enterprise customers, and the call on in-flight features that are missing controls
Work across teams and directly with customers: partner with sales, customer success, solutions, and support on active deals and escalations, join customer security and compliance reviews, and bring what enterprises are blocked on back to product and engineering
Translate customer and regulatory requirements into technical programs: work with legal, compliance, and GTM to prioritize the highest-impact enterprise asks and map them to roadmaps with dates
Sample projects include
Take a regulated customer's security control assessment from findings to closed gaps, with owners and dates across product, security, and infrastructure
Stand up a data residency program: gather requirements by market, what each surface must support, and sequencing with infrastructure
Build the operating model for co-building with a large enterprise design partner: staffing, cadence, and how their asks reach the roadmap
Extend healthcare compliance coverage to new product surfaces, with a migration path customers can actually take
You may be a good fit if you
Have 8+ years of technical program management experience, with a track record of building cross-functional programs from scratch in ambiguous environments
Have driven decisions among senior leaders with competing priorities, and are comfortable plainly articulating what is and is not ready for enterprise customers
Have driven adoption of platform or horizontal capabilities across product teams that don't share a reporting line, where success depended on other teams building on what you shipped
Understand what enterprises require before they adopt at scale, particularly for customers in regulated industries: security and compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP), identity and access (SSO, SCIM, RBAC), data governance (retention, residency, customer-managed keys), audit logging, and spend controls
Have worked directly with regulated customers on their security reviews, questionnaires, audit findings, and contract redlines, and understand how control design, evidence collection, and engineering delivery fit together
Thrive when the operating model itself is still being defined and see shaping it as part of the job
Strong candidates may also have
Owned a HIPAA program end to end at a software company, including BAAs, PHI handling, and supporting product controls
Worked with financial services customers on data retention, data residency, and encryption requirements (including retention and deletion commitments, regional hosting, customer-managed keys, and contractual evidence and attestations)
Run a design partnership or co-build with a large enterprise customer
Experience using Claude or other LLM tooling to automate program tracking and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Tax team sits within Finance & Accounting and is responsible for the company's tax position as we grow quickly in the US and internationally. New entities and jurisdictions, intercompany arrangements, financing, acquired businesses, and large commercial and compute agreements all carry US international tax consequences, and those consequences are getting larger and more complex as the company scales. We are looking for an International Tax Director to join our Tax planning, M&A, and Policy team. Your core subject matter is the US international provisions, including subpart F, NCTI, FDDEI, BEAT, and the foreign tax credit, along with the subchapter C rules that govern how we form, fund, and structure entities.
This is a hands-on technical role. You will write the memos behind your recommendations, review the models that support them, and see your projects through to implementation, often in areas where the facts are new to the company or the law has recently changed and guidance is still developing. Our M&A tax colleagues lead diligence and deal structure on transactions, and once a deal closes you will help work out how the acquired business fits into our international structure. You will also work closely with the colleagues who own the tax provision, compliance, and transfer pricing, and with Legal, Treasury, and Accounting. If you enjoy carrying hard technical questions through to implementation as part of a small team, we would like to hear from you.
Key responsibilities
Lead and support US international tax planning projects from initial analysis through implementation, and contribute to how the planning group identifies and prioritizes its work
Analyze the US international tax consequences of business initiatives, including new entities and jurisdictions, intercompany arrangements, funding and repatriation, and cross-border commercial and compute agreements, and recommend how to structure them
Perform and review technical analysis under subpart F, NCTI, BEAT, and the foreign tax credit rules, including expense allocation and apportionment and the interaction among these provisions
Apply subchapter C to entity formations, contributions, distributions, liquidations, and internal reorganizations, including earnings and profits and stock basis analysis
Define the assumptions and scenarios for models that quantify the cash tax and effective tax rate impact of planning alternatives, acquired structures, and legislative and regulatory changes; review those models for technical accuracy and provide input on them; and be accountable for the conclusions drawn from them
Support the M&A tax team after closing by developing the step plans that integrate acquired entities into Anthropic's structure, reviewing the modeling of the alternatives, and leading follow-on planning for the combined structure
Draft technical memoranda and maintain documentation that would support each planning position on examination, and work with the provision team on ASC 740 treatment, including uncertain tax positions
Partner with tax compliance and transfer pricing so that your projects are reflected accurately in intercompany pricing, the provision, and the US international filings (Forms 5471, 8858, 8991, 8992, 1118, and related), and review the international portions of the US return as a subject matter expertise
Scope, budget, and manage work performed by outside advisors on your projects, and review their deliverables
Track US legislative and regulatory developments and OECD developments in your areas, assess their impact on our position, and share the analysis with the planning group and Finance leadership
Work with the tax advisory team, Legal, Accounting, and Treasury to make sure approved planning and integration steps are implemented as designed, including intercompany agreements
Support responses to IRS and other tax authority inquiries relating to positions you have worked on
Minimum qualifications
Have deep technical knowledge of the US international tax provisions, including subpart F, NCTI, BEAT, and the foreign tax credit rules, and have applied them in a planning context rather than in compliance alone
Have working knowledge of subchapter C as it applies to multinational groups, including earnings and profits, stock basis, distributions, and internal reorganizations
Have led tax planning projects end to end, including scoping, technical analysis, modeling, documentation, and implementation
Understand how planning positions flow into transfer pricing, the ASC 740 provision, and the US international compliance forms
Can research a technical question in the Code, regulations, and administrative guidance and write a clear, well supported memorandum
Can review a tax model built by someone else, identify where the technical assumptions or mechanics are wrong, and explain what needs to change
Have managed outside advisors, including scoping work, managing budgets, and reviewing their output
Can run several projects at once with different internal owners and keep each of them moving
Can reach a defensible recommendation when the facts are incomplete or the guidance is unsettled, and can explain the remaining uncertainty
Communicate technical tax conclusions clearly to people who are not tax specialists, and work well with colleagues in Legal, Accounting, and Treasury
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
CPA, JD, or LLM in taxation
15+ years of extensive US international tax experience, for example a combination of public accounting or law firm practice and an in-house role at a multinational technology company
Experience with post-acquisition integration planning, including step plans and modeling for bringing acquired entities into an existing international structure
Direct experience with transfer pricing, Pillar Two, or the FDDEI deduction and how they interact with the US international provisions
Familiarity with the tax rules of the non-US jurisdictions where a US technology company typically operates
Have working knowledge of partnership tax as it applies to multinational groups, including the formation and funding of joint ventures, allocations and distributions, and how partnership structures interact with the US international provisions
Experience planning around large cross-border commercial arrangements, such as cloud, compute, or licensing agreements, or standing up entities in new jurisdictions
Experience with infrastructure or capital-intensive investments, such as data centers, energy, or similar assets, including joint venture and financing structures
Experience supporting an IRS examination of international positions
Experience at a company that scaled significantly, or built out its international structure, during your tenure
Have built or reviewed US international tax models yourself, which tends to make review faster and more precise
Have used Claude or similar tools in tax research, modeling, or documentation, and have views on where they help and where they do not
Have mentored or developed other tax professionals
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States; San Francisco, CA | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're hiring Cyber Evaluations Engineers to build and run the evaluations that measure cyber-relevant capabilities and safeguard robustness in our models. You'll design new evals, run per-release robustness testing, and dig into data on jailbreaks and prompt bypasses to understand where our safeguards hold up and where they don't. You'll also design many of the probes that detect cyber abuse in production and help shape the overall detection architecture alongside the policy team.
Key responsibilities
Design and run capability, uplift, and safety evaluations to assess cyber-relevant risk in new models
Execute per-release safeguard-robustness testing ahead of major model launches
Analyze evaluation results and communicate findings clearly to the team and to stakeholders
Design, prototype, and tune detection probes for cyber misuse
Work with the cyber policy team to turn policy lines into a layered, robust abuse-detection architecture, and measure its precision and coverage over time
Build and maintain internal tooling used to run and score evaluations
Collaborate with policy and engineering partners to translate eval findings into safeguard improvements
Minimum qualifications
Experience building or running evaluations, benchmarks, or test suites for software or ML systems, including delivering results on short, fixed timelines
Hands-on cybersecurity experience (e.g., CTF participation, vulnerability research, exploit development, or security research)
Proficiency in Python
Strong ability to communicate evaluation results with multiple cross-functional stakeholders or potential policy stakeholders
Preferred qualifications
Deep offensive-security or security-research experience, including experience building AI security benchmarks
Experience analyzing adversarial or abuse data (e.g., jailbreaks, prompt bypasses, intrusion or fraud telemetry)
Experience working onsite with government partners on testing or evaluation engagements
Experience with AI/ML evaluation frameworks
Familiarity with coordinated vulnerability disclosure practices
Experience testing pre-release or pre-deployment software or models under confidentiality constraints
Experience authoring detection content (e.g., Sigma, YARA, Suricata, SIEM rules) or building ML-based abuse detection
Active secret security clearance or higher, or eligibility to obtain one
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As an Executive Assistant supporting the Office of the Co-Founders at Sierra, you will provide a wide range of strategic and administrative support to our Co-Founders and their teams.
- Play a pivotal, high-trust role in a dynamic, fast-paced environment. You’ll partner closely with the existing executive support team to execute complex logistics, travel, meetings, events, and special projects with precision and foresight.
- Act as a second assistant to our Co-Founders, coordinating complex travel, running logistics for all onsite meetings, helping the team with projects (large trip planning, events, etc) and generally be ready and able to jump in when extra support is needed.
- Anticipate needs, identify potential issues, and proactively develop solutions that keep priorities and commitments moving forward.
- Serve as a trusted liaison to internal teams, vendors, and external partners, building strong relationships while safeguarding the priorities of the Office of the Co-Founders.
- Plan and execute leadership travel, team off-sites, executive dinners, on-site meetings, and other internal or personal events as needed.
- Take ownership of evolving requests and projects, remaining flexible and ready to provide additional support wherever it is most needed.
- Handle sensitive information and materials with the utmost confidentiality, discretion, and sound judgment.
WHAT YOU'LL BRING
- 3+ years of experience in executive support or a similar high-level administrative role.
- Willingness and ability to work on-site in San Francisco up to five days per week, including consistent presence when the co-founders are on-site.
- Exceptional attention to detail and an anticipatory, white-glove service mindset, with the ability to operate independently and deliver polished, seamless support with limited direction.
- Exceptional organizational and time-management skills, with the ability to manage competing priorities accurately in a fast-paced environment.
- Proven ability to partner effectively with senior executives, cross-functional teams, vendors, and external stakeholders.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!
We’re now looking for a driven, charismatic, and commercially minded Ads & Promo Sales Specialist (SMB) to join our team in Israel. In this role, you’ll own the end-to-end sales journey for Small and Medium Businesses, acting as a trusted partner who combines strong sales execution with media understanding and analytical thinking. This is a high-impact role with real ownership, visibility, and opportunity to shape how merchants grow on Wolt.
What you’ll be doing
In this role, you’ll manage the full SMB sales cycle while working closely with local sales and account management teams to scale Wolt’s Ads and Promotions offering.
Day-to-day in this role you’ll:
Own the full sales cycle with SMB merchants, including prospecting, meetings, proposals, negotiation, and closing
Lead sales conversations with business owners and key decision-makers, building long-term partnerships
Create tailored advertising and promotion solutions based on merchant goals and performance data
Analyze campaign results and translate insights into clear, actionable recommendations for merchants
Collaborate closely with local sales and account management teams, sharing insights and best practices
Act as a knowledge partner by supporting, training, and motivating Account Managers to sell Ads and Promotions effectively
Our humble expectations*
3+ years of experience in a sales role, ideally within media, e-commerce, or trade marketing
Proven experience working with SMBs and managing full-cycle sales processes
Strong commercial and analytical mindset, with the ability to use data to drive decisions
Experience working with CRM tools (e.g. Salesforce, HubSpot, Monday)
Excellent communication skills in both Hebrew and English, with confidence engaging senior stakeholders
What we offer
A high-impact sales role at the intersection of media, retail, and technology
Real ownership over your pipeline, results, and merchant relationships
The opportunity to work with diverse local businesses and directly influence their growth
A collaborative, fast-paced environment with strong cross-team partnership
Continuous learning and professional development within one of Wolt’s fastest-growing domains[
Next steps*
If this role sounds like a good fit for you, we’d love to hear from you. Apply through our careers page, and our Talent Acquisition team will review applications on a rolling basis.
The hiring process typically includes an initial recruiter conversation, followed by interviews with the hiring team and a practical or business-focused exercise.
Wolt Ads are trusted by over 180,000 brands and merchants worldwide. Over 80% run ongoing campaigns and continue to return.
You are invited to visit link below and watch the short video to learn more about Wolt Ads.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every request that hits Claude — from
claude.ai
, the API, our cloud partners, or internal research — depends on a set of decisions made before it ever reaches a model: where each request should be served and how much capacity each model needs right now. Getting those decisions right is crucial to satisfying throughput, reliability, and latency constraints. This group builds the control plane that makes those decisions for Anthropic's inference fleet and own the inference request path.
This is a deeply technical group. The engineers here design placement and load-balancing algorithms, build quantitative models of demand, capacity, and system performance, improve latency across kernel, network, and framework boundaries, and reason carefully about how a change to the fleet ripples through everything that depends on it.
You'll lead a strong group of ML platform, infrastructure, and distributed-systems engineers working alongside the teams that build our ML internals and cloud infrastructure. You need enough systems depth to make architectural calls, hire people who go deep, and see when a proposed change will ripple across the fleet. You're accountable for the health of the whole path from request to model: its efficiency, its reliability, and how well it evolves as models, hardware, and clouds change underneath it.
Key responsibilities
Own the technical roadmap for how the inference fleet is coordinated — where traffic goes, where capacity lives, how caches are placed, how fast the system reacts to demand, and the protocols that keep the control plane and the inference engines in sync
Partner with the product, inference engine, performance, and capacity teams to identify throughput, latency, utilization, and cost wins, then turn those into shipped improvements with measurable results
Build the group's habit of quantitative modeling: claim a win only when you can measure it, and know before you ship what the expected effect is
Set technical strategy for how the control plane evolves across heterogeneous hardware, across multiple cloud providers, and across all our serving surfaces
Run the group's operational backbone — on-call rotations, incident response, postmortem review, deploy safety — so the teams can ship aggressively without the system becoming fragile
Create clarity at a seam: this group sits between the API surface, the inference engines, capacity planning, and the cloud deployment teams
Develop and retain strong existing teams, and hire against a high technical bar
Coach engineers through a roadmap where priorities shift
Shape team structure as the scope grows: decide where the boundaries between problem areas should sit, and grow leads who can own each
Pick up slack when it matters. These are small teams on a critical path; sometimes the EM is the one unblocking a stuck initiative or synthesizing a design debate
Minimum qualifications
Engineering management experience leading teams on critical-path production infrastructure at scale
A deep systems background — load balancing, scheduling, cluster orchestration, autoscaling, cache-coherent distributed state, high-performance networking, or similar — with enough depth to make architectural calls about how a large fleet is coordinated and to evaluate candidates who go to the kernel and framework level
Experience shipping performance or efficiency improvements in large-scale systems, and the ability to explain, with numbers, what the impact was — including the cost side, not just the latency side
Experience running production infrastructure with real operational stakes: on-call, incident response, capacity events, deploy discipline
A results-oriented, impact-driven approach, and comfort working in a space where throughput, latency, cost, stability, launch timelines, and feature velocity all pull in different directions
Ability to build strong relationships across team boundaries — this is a seam role, and much of the job is making sure other teams can rely on yours
Curiosity about machine learning systems — you don't need an ML research background, but you should want to learn how transformer inference actually works and how that shapes the systems problems
Preferred qualifications
5+ years of engineering management experience
Experience with LLM inference serving — KV caching, continuous batching, request scheduling, prefill/decode disaggregation
Background in cluster schedulers, autoscalers, load balancers, service meshes, or fleet control planes at scale (Kubernetes internals, Borg-style systems, or equivalents)
Experience running workloads across multiple clouds or partner platforms, and the reliability and cost trade-offs that come with it
Familiarity with heterogeneous accelerator fleets and how hardware differences affect workload placement and rollout sequencing
Experience leading teams at supercomputing or hyperscaler infrastructure scale
Experience leading multiple teams or a group through rapid-growth periods where hiring, onboarding, and team splits competed with roadmap delivery
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's compute fleet is one of the largest and most varied in the world, and everything we do from training frontier models to serving Claude depends on getting the right work onto the right hardware at the right time. Our Scheduler team owns that problem. We build the scheduling layer for Anthropic's Kubernetes fleet, the tools researchers and engineers use to launch and manage their jobs, and the systems that make sure the fleet is used as efficiently as possible. When a researcher starts a run, the scheduler decides where it lands and how quickly; when demand outstrips supply, it decides who waits. This team provides the paved path that lets everyone at Anthropic get compute when they need it without becoming an expert in the infrastructure underneath.
We're looking for an engineering manager to lead this team. The scheduler is on the critical path for nearly all of Anthropic's compute, and the mandate is expanding quickly: making scheduling work seamlessly across a growing, heterogeneous fleet; raising utilization while keeping jobs starting fast; making the system's decisions predictable and explainable to the people who depend on it; and making the job-launch experience something researchers rarely have to think about. You'll lead a team building infrastructure that the entire research and product organization depends on, and you'll partner closely with capacity planning, research, inference, and product teams to make efficient use of the fleet.
Key responsibilities
Lead and grow a team of engineers building Anthropic's scheduling platform, job-launch tooling, and fleet-efficiency systems, owning planning, execution, and delivery against key milestones
Set technical direction for scheduling, placement, queueing, and quota across Anthropic's compute fleet
Partner with capacity planning, research, inference, and product teams to bring workloads onto the paved path and make efficient scheduling decisions
Drive the roadmap for scheduler capabilities, fleet utilization, and the developer experience of launching and managing jobs
Define and track the metrics that measure fleet efficiency and scheduling quality (utilization, queue wait, job-start latency, etc.) and hold the team accountable to them
Create clarity for the team and stakeholders in an ambiguous, fast-moving environment where demand for compute routinely exceeds supply
Take an inclusive, equitable approach to hiring, coaching, and career development, and sustain a high-performing, healthy team
Represent the team across the engineering organization and contribute to engineering-wide initiatives as a member of Anthropic's engineering management group
Minimum qualifications
Experience managing and growing a team of software engineers
A hands-on software engineering background as an individual contributor prior to moving into management
Experience building or operating large-scale distributed or infrastructure systems in production
Working knowledge of Kubernetes and cluster scheduling concepts, such as resource requests and limits, affinity, priority and preemption, and custom schedulers or controllers
Excellent written and verbal communication skills, including the ability to create clarity across teams
Preferred qualifications
5+ years of engineering management experience, including leading infrastructure, platform, or compute teams
Experience owning a cluster scheduler, job orchestration system, or resource manager at scale
Familiarity with scheduling ML workloads on accelerators and the tradeoffs between utilization, fairness, and latency
Experience building developer tooling that other engineers rely on every day
A background in observability or incident response for control-plane systems, and a track record of improving production reliability
A track record of building a culture of belonging and of engineering excellence
Low ego, high empathy, and a habit of leading by example
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
When an LG refrigerator, washer or range breaks down in a customer's home, LG Electronics' Service organization makes sure it gets fixed. We're looking for a
Customer Service Analyst
to help us use data and AI to make those repairs faster, more reliable and easier for customers.
In this role, you'll find where repairs get stuck, learn why customers are happy or unhappy, and estimate how many technicians we'll need and where. You'll turn what you find into clear reports and recommendations that leadership acts on. Along the way, you'll see the whole repair journey, from a customer's first call to the finished repair and the follow-up survey.
The ideal candidate is curious, careful with numbers, and enjoys using data and new technology to solve real business problems.
Responsibilities:
Most of your time will go to answering real business questions with data, then explaining the answers simply. Here are some examples of what you'll do:
Track how our service is doing.
Keep weekly and monthly reports current on the numbers that matter most: how many days a repair takes, how often it's fixed on the first visit, and how many requests are still waiting.
Find out why the numbers move.
When repair times jump or satisfaction drops, you dig in. For example: do faster repairs really make customers happier? You'd match survey scores to repair times and analyze customer comments to find out.
Forecast repair demand.
Estimate how many repair requests each region will get in the coming months, combining our service history with public data such as weather and census figures. Leaders use these forecasts to decide where to place and hire technicians.
Use AI and automation to cut manual work.
Turn reports that are rebuilt by hand each week into dashboards that refresh on their own. Try AI tools, including generative AI, to speed up tasks such as cleaning data, sorting customer comments or drafting meeting notes.
Keep the data trustworthy.
Check that numbers match across sources before anyone uses them, fix the queries that feed our reports, and write simple guides so teammates can reuse the data.
Prepare leadership updates.
Build slides and summaries for business reviews, including monthly reports to LG headquarters in Korea, that lead with the answer and the recommendation.
Excel is the tool you'll use most, and SQL (Google BigQuery) comes next for pulling and checking data. If you're still learning SQL, that's fine, but expect to build it up quickly on the job. You'll also use Google Sheets, dashboards (Tableau, Looker Studio), PowerPoint and, for heavier analysis, Python.
Education / Experience (Requirements):
Bachelor's degree in Business, Economics, Data Science, Statistics, Mathematics or a related field
2+ years of experience in data analysis, business analytics or strategic planning
Fluent Excel skills: comfortable with basic formulas, pivot tables and building charts
Experience building reports or dashboards in a BI tool such as Tableau, Power BI or Looker Studio (formerly Google Data Studio)
Interest in, or hands-on experience with, using AI tools for analysis or automation — while verifying AI-generated results and being able to explain the logic and assumptions behind them
Problem-solving skills: you can take a vague question, break it into steps and find the answer in the data
Clear communication: you can explain numbers in plain words, in writing and in slides, to people who aren't analysts
Care for accuracy: you check that your numbers add up before you share them
Preferred Qualifications:
Advanced Excel skills: LOOKUP (VLOOKUP, XLOOKUP), pivot tables, formulas, charts, and Solver and what-if simulation
Korean–English bilingual: our work includes regular communication with LG headquarters in Korea
Experience with SQL or Python for analysis
Experience using generative AI tools to speed up analysis, coding or writing
Familiarity with cloud data platforms such as Google Cloud (BigQuery), AWS or Azure
Coursework or projects in forecasting, statistics, or survey and text analysis
Interest in customer service, operations or logistics
Recruiting Range
$70,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
THE OPPORTUNITY
Apollo Research works with most frontier AI companies (OpenAI, Anthropic, Google, Meta, Thinking Machines and others) to test their models before deployment and collaborate on fundamental scheming research. Our coding agent security product, Watcher, is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and enterprises.
We are looking for a security & control expert to help us design better threat models and control protocols against AI adversaries, and improve the effectiveness and security of Watcher.
This is truly a "start-up role" in the sense that you have significant say in shaping the direction of the role. This is an individual contributor role but could lead to management responsibilities eventually, if desired.
KEY RESPONSIBILITIES
Threat modeling for coding agents
Develop threat models for coding agents under the assumption that they could be misaligned or compromised. This includes near-term threats like AI agents leaking private internal data and long-term threats like agents sabotaging safety research.
Treat coding agents through the lens of insider risk: they have credentials, access to code, network access, and the ability to execute arbitrary actions, just like a malicious insider would (see
Control agenda
).
Map out kill chains and attack progressions similar to frameworks like MITRE ATT&CK, adapted for agentic AI. See e.g. the
Agentic Loss-of-Control Threat Matrix
for an example of a high-quality contribution.
Build and maintain our “coding agent security levels” which define what level of robustness Watcher provides against different categories of failure modes. These levels should be concrete, testable, and usable both internally (to guide product priorities) and externally (to communicate our security posture to customers).
Failure mode library and literature
Maintain our library of coding agent failure modes and keep it comprehensive, accurate, and current.
Stay up to date with the academic and industry literature on coding agent security, AI security, and adjacent fields (prompt injection, deception, accidental security implications, supply chain attacks on AI systems, etc.).
Attack design for monitor development
Design realistic attack trajectories and example exploits for monitor development and backtesting, work with the research team to ensure monitors are trained and evaluated against credible adversarial behavior.
Trajectory adjudication
Serve as security adjudicator for flagged trajectories. When monitors flag ambiguous agent behavior, determine whether it represents a genuine attack, a benign-but-unusual workflow, or needs deeper investigation, and feed those judgments back into monitor improvement.
Red-teaming Watcher
Red-team and improve Watcher's monitors and policies, document findings, and feed them into product improvement.
Work with the technical research staff to build adversarial test suites into the backtesting pipeline.
*This role is distinct from the AI Security Researcher role on Apollo's Infra & Security team, which threat-models Apollo's own internal systems and the agents operating on them.
REPRESENTATIVE PROJECTS
Develop a comprehensive coding agent threat model:
Think deeply about all the ways in which coding agents could attack an organization. Compare this threat model to conventional threats from human insiders. Publish a detailed research piece describing the threat model building on existing research, e.g. from Redwood Research.
Improve our database of failure modes:
We have an internal database of 50+ failure modes of coding agents with detailed reports for all of them. For this project, you would provide an expert view on the current state of that database and suggest improvements. In the long run, you would maintain that database and be responsible for integration of new failures.
Prioritize failure modes that Watcher should cover:
Different parts of Watcher attempt to cover different threat models and attack strategies. Based on the results of the threat model project above, we want to ensure that each part of Watcher covers the most important failure modes in the most efficient way. For example, not all monitors require blocking capability and some failure modes might benefit from additional affordances like being able to disperse subagents.
JOB REQUIREMENTS
Must-haves
5+ years in security roles
in a hands-on technical capacity (not purely GRC/compliance). You need to be able to think structurally about threat modeling and failure modes. You need to be able to read code, understand infrastructure, and evaluate technical controls, not just write policies.
Direct experience with security research, threat modeling, or offensive security.
Comfortable working in a small, fast-moving team, and comfortable owning ambiguous, open-ended research questions.
Strong written communication this role produces threat models, security levels, and failure mode documentation that need to be clear and precise
Nice-to-haves
Experience with AI/ML systems security, LLM security, or AI control research.
The field is young enough that deep experience here is rare, but any exposure significantly reduces ramp-up time.
Detection engineering, SOC, or incident analysis experience.
A part of this role is judging whether flagged agent behavior is genuinely malicious, and people who have triaged real-world alerts might ramp much faster.
Familiarity with insider threat programs or insider risk frameworks.
The mental model of "the coding agent is a potentially malicious insider" is useful for this role and someone who has worked on insider threats will pick it up faster.
Red teaming or offensive security background.
Useful for the Watcher red-teaming responsibilities and for thinking adversarially about failure modes.
Formal AI safety research background.
Helpful but not necessary. We need security practitioners who can learn the AI safety context, not AI safety researchers who need to learn security.
Explicitly not required
Management experience.
This is an IC role, at least initially.
Specific certifications (CISSP, etc.).
We care about demonstrated ability, not credentials.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco
: $204,000 – $385,000;
London
: £136,000 – £258,000.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
Join our new AGI safety product team and help transform AI control research into practical tools that directly reduce risks from AI. As an Research Scientist (Control), you’ll work closely with Marius (CEO & currently leads the monitoring efforts), other control researchers and product engineers.
We are currently building Watcher, a monitoring tool for coding agents. Our monitoring research agenda attempts to translate compute into safety at scale. You will join a small team and will have significant ability to shape the team & tech, and have the ability to earn responsibility quickly.
You will like this opportunity if you're passionate about using empirical research to make AI systems safer in practice. You enjoy the challenge of translating theoretical AI risks into concrete detection mechanisms. You thrive on rapid iteration and learning from data. You want your research to directly impact real-world AI safety.
KEY RESPONSIBILITIES
TLDR:
you will design & implement control protocols (see e.g.
[Greenblatt et al, 2023]
) and test them on real-world production systems at scale.
Research & Development
Design and conduct experiments to test monitor effectiveness across different failure modes and agent behaviors
Build and maintain evaluation frameworks to measure progress on monitoring capabilities
Build and maintain high-quality datasets to train and test monitors on
Iterate on monitoring approaches based on empirical results, balancing detection accuracy with computational efficiency
Contribute newly discovered coding agent failure modes to Apollo's shared failure mode library (owned by the AI Security & Control Researcher/Engineer) as they surface during monitor design, evaluation, and iteration
Stay current with research on AI safety, agent failures, and detection methodologies
Stay current with research into coding security and safety vulnerabilities
Fine-tuning & Monitor Development
Fine-tune open-source models to create efficient monitors for high-volume production environments
Design and build agentic monitoring systems that autonomously investigate logs to identify both known and novel failure modes
Incorporate adversarial findings from red-teaming campaigns into monitor design and evaluation, closing the loop between attack and defense
JOB REQUIREMENTS
Must-haves
2+ years of experience conducting empirical research with large language models or AI systems
Strong experience with AI coding agents. For example, having extensively used and compared frontier coding agents, or having designed / developed coding agents
Experience with LLM-as-a-judge setups or AI monitoring more broadly
Experience designing and running experiments, analyzing results, and iterating based on empirical findings e.g. prompting, scaffolding, agent design, fine-tuning, or RL
Strong Python programming skills
Demonstrated ability to work independently on open-ended research problems
Good-to-haves
Familiarity with AI safety concepts, particularly agent-related risks
Familiarity with computer security, e.g. security testing and secure system design
Experience fine-tuning language models or working with smaller open-source models
Previous work building developer tools or monitoring systems
Publications or contributions to AI safety or ML research
Experience with production log systems or production log analysis
We want to emphasize that people who feel they don't fulfill all of these characteristics but think they would be a good fit for the position nonetheless are strongly encouraged to apply.
REPRESENTATIVE PROJECTS
Hierarchical monitoring for coding agent security
: Design a multi-layer monitoring system for detecting security vulnerabilities introduced by coding agents. Start by cataloging common security failure modes (e.g., hardcoded credentials, SQL injection vulnerabilities, insecure API calls). Build specialized monitors for each category, then create a hierarchical system where fast, efficient first-pass monitors flag potentially problematic code for deeper investigation by more sophisticated monitors.
Design a backtesting strategy for Watcher:
Validate the system on synthetic test cases and real agent outputs, iterating to optimize the tradeoff between detection rates and false positives while maintaining low latency for most monitoring decisions.
Fine-tune an open-source model to be a great monitor:
Take an open-source model and fine-tune it on our large dataset of coding agent failures with high-quality ground truth labels. Test different fine-tuning techniques and measure generalization to our held-out data. Compare against prompted baselines on accuracy, cost and latency. The goal is to fine-tune models to lift the pareto frontier of monitors.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco
: $204,000 – $385,000;
London
: £136,000 – £258,000. We will be looking to meaningfully raise salaries soon.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: India
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role is to build and lead the purchasing and sales team covering the Asia market that will enable us to fulfil our client's mission to become the world’s largest recycled plastics commodities company.
The mission of this role is to deliver profitable, strategic and repeatable growth by moving the region from reactive spot trading towards larger scale accounts that generate contracted business via solution-led commercial execution.
The Commercial Director will own the commercial direction and performance of Asia. This includes developing the regional commercial plan, prioritising strategic verticals, building supplier and buyer relationships, creating account plans, coaching the team, improving deal quality and ensuring the region is aligned with our client’s wider strategy.
This is not a desk-only leadership role. The successful candidate must be able to operate at senior level while staying close to the market, deals, customers, suppliers and team activity. They will be expected to create leverage by making the existing commercial team more focused, more capable and more valuable, rather than simply adding more headcount. This role is expected to actively develop strategic level accounts directly and transform them into long term value generating clients.
A strong career history as a successful salesperson and sales manager, you are a proven leader who has experience building high-performance sales teams in a commodity business.
Role
Snapshot
Core purpose:
Lead Asia commercial growth and raise the value created by the existing commercial team.
Key focus:
Strategic accounts, contracted business, vertical focus, team performance, market development and First Choice execution.
Must avoid:
Becoming only a senior salesperson or only a people manager. This role must create scalable commercial leverage.
Success looks like:
Asia has clearer strategic priorities, stronger key accounts, higher-quality pipeline, better deal discipline and more repeatable GP.
Essential Duties & Responsibilities
Strategy & Regional Commercial Leadership:
Develop and own the Asia commercial plan in line with our client’s global strategy.
Translate group strategy into clear priorities for Asia: which verticals, customers, suppliers, countries and materials matter most.
Focus leadership time and team activity on higher-value opportunities rather than low-return, high-friction trading.
Set clear expectations for team activity, account development, contracted business and pipeline quality.
Determine the countries and regions where purchasing and/or sales representation is required on the ground
Identify capability gaps and work with Talent to hire only where there is a clear leverage case.
Use data, commercial intelligence and market feedback to make decisions quickly and change direction when required.
Lead the team to constantly enhance sales skills, material knowledge and industry knowledge through formal training, coaching and creating a culture of continuous improvement.
Lead Asia’s contribution to becoming First Choice for strategic customers and suppliers.
Work with operations, logistics, finance, technical and compliance teams to understand what customers value beyond price.
Develop solution-led value propositions for priority verticals and accounts.
Engage in constant and active risk management, ensuring systems are in place to support
Strategic Accounts & Contracted Business:
Identify and develop priority strategic buyers and suppliers.
Create account plans for key relationships, including current value, growth potential, risks and contract opportunities.
Drive the move from spot trading towards contracted, repeatable business.
Build executive-level relationships with important buyers and suppliers, not only trader-to-trader relationships.
Increase share of wallet, shipment frequency and multi-material or multi-country penetration across strategic accounts.
What Success Looks Like:
Asia has a clear commercial plan focused on strategic accounts, priority verticals and profitable growth.
The team is producing higher-quality opportunities, stronger pipeline and better follow-through.
Strategic customers and suppliers are being developed through account plans, executive relationships and better service.
A growing share of GP comes from repeatable, contracted or strategic relationships.
The current commercial team becomes more effective without simply adding more people.
Commercial activity is better aligned with operations, logistics, finance, compliance and technical capability.
Requirements
Knowledge (Education & Related Experience):
10+ years of commercial, trading, business development, sales leadership or commodity-market experience.
Proven experience leading or strongly influencing commercial teams across countries, cultures or time zones.
Experience in commodities, recycling, plastics, chemicals, logistics, manufacturing, packaging, freight forwarding or international trade is strongly preferred.
Track record of developing strategic accounts, negotiating complex deals and improving commercial performance.
Experience moving businesses from reactive sales activity towards structured pipeline, account planning and repeatable growth.
Experience with CRM, commercial reporting and performance management.
Skills & Abilities:
Able to create commercial clarity in a fast-moving and ambiguous market.
Able to lead independently without waiting for step-by-step direction.
Able to coach people while holding high standards on performance and follow-through.
Able to build credibility with senior customers, suppliers and internal leaders.
Able to use data and market intelligence to make practical commercial decisions.
Able to challenge people constructively when standards, risk or deal quality are not good enough.
Excellent written and spoken English, with the confidence to work across global teams.
Strong financial and commercial acumen, including margin, cash, risk and working capital awareness.
General Attributes:
Non-Negotiables:
Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative.
Strategic Mindset – thinks ahead and builds a realistic plan to help our client's win in Asia.
Business Insight & Data Literacy – reads market, financial and performance data to shape better decisions.
Drives Results – owns the numbers and pushes for profitable growth.
Develops Talent – raises the level of the team, hires well and builds future capability.
Persuades & Influences – gets people aligned through clear commercial judgement and practical reasoning.
Decisiveness – makes clear calls even when the full picture is not available.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Location: Hong Kong
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role is to build and lead the purchasing and sales team covering the Asia market that will enable us to fulfil our client's mission to become the world’s largest recycled plastics commodities company.
The mission of this role is to deliver profitable, strategic and repeatable growth by moving the region from reactive spot trading towards larger scale accounts that generate contracted business via solution-led commercial execution.
The Commercial Director will own the commercial direction and performance of Asia. This includes developing the regional commercial plan, prioritising strategic verticals, building supplier and buyer relationships, creating account plans, coaching the team, improving deal quality and ensuring the region is aligned with our client’s wider strategy.
This is not a desk-only leadership role. The successful candidate must be able to operate at senior level while staying close to the market, deals, customers, suppliers and team activity. They will be expected to create leverage by making the existing commercial team more focused, more capable and more valuable, rather than simply adding more headcount. This role is expected to actively develop strategic level accounts directly and transform them into long term value generating clients.
A strong career history as a successful salesperson and sales manager, you are a proven leader who has experience building high-performance sales teams in a commodity business.
Role
Snapshot
Core purpose:
Lead Asia commercial growth and raise the value created by the existing commercial team.
Key focus:
Strategic accounts, contracted business, vertical focus, team performance, market development and First Choice execution.
Must avoid:
Becoming only a senior salesperson or only a people manager. This role must create scalable commercial leverage.
Success looks like:
Asia has clearer strategic priorities, stronger key accounts, higher-quality pipeline, better deal discipline and more repeatable GP.
Essential Duties & Responsibilities
Strategy & Regional Commercial Leadership:
Develop and own the Asia commercial plan in line with our client’s global strategy.
Translate group strategy into clear priorities for Asia: which verticals, customers, suppliers, countries and materials matter most.
Focus leadership time and team activity on higher-value opportunities rather than low-return, high-friction trading.
Set clear expectations for team activity, account development, contracted business and pipeline quality.
Determine the countries and regions where purchasing and/or sales representation is required on the ground
Identify capability gaps and work with Talent to hire only where there is a clear leverage case.
Use data, commercial intelligence and market feedback to make decisions quickly and change direction when required.
Lead the team to constantly enhance sales skills, material knowledge and industry knowledge through formal training, coaching and creating a culture of continuous improvement.
Lead Asia’s contribution to becoming First Choice for strategic customers and suppliers.
Work with operations, logistics, finance, technical and compliance teams to understand what customers value beyond price.
Develop solution-led value propositions for priority verticals and accounts.
Engage in constant and active risk management, ensuring systems are in place to support
Strategic Accounts & Contracted Business:
Identify and develop priority strategic buyers and suppliers.
Create account plans for key relationships, including current value, growth potential, risks and contract opportunities.
Drive the move from spot trading towards contracted, repeatable business.
Build executive-level relationships with important buyers and suppliers, not only trader-to-trader relationships.
Increase share of wallet, shipment frequency and multi-material or multi-country penetration across strategic accounts.
What Success Looks Like:
Asia has a clear commercial plan focused on strategic accounts, priority verticals and profitable growth.
The team is producing higher-quality opportunities, stronger pipeline and better follow-through.
Strategic customers and suppliers are being developed through account plans, executive relationships and better service.
A growing share of GP comes from repeatable, contracted or strategic relationships.
The current commercial team becomes more effective without simply adding more people.
Commercial activity is better aligned with operations, logistics, finance, compliance and technical capability.
Requirements
Knowledge (Education & Related Experience):
10+ years of commercial, trading, business development, sales leadership or commodity-market experience.
Proven experience leading or strongly influencing commercial teams across countries, cultures or time zones.
Experience in commodities, recycling, plastics, chemicals, logistics, manufacturing, packaging, freight forwarding or international trade is strongly preferred.
Track record of developing strategic accounts, negotiating complex deals and improving commercial performance.
Experience moving businesses from reactive sales activity towards structured pipeline, account planning and repeatable growth.
Experience with CRM, commercial reporting and performance management.
Skills & Abilities:
Able to create commercial clarity in a fast-moving and ambiguous market.
Able to lead independently without waiting for step-by-step direction.
Able to coach people while holding high standards on performance and follow-through.
Able to build credibility with senior customers, suppliers and internal leaders.
Able to use data and market intelligence to make practical commercial decisions.
Able to challenge people constructively when standards, risk or deal quality are not good enough.
Excellent written and spoken English, with the confidence to work across global teams.
Strong financial and commercial acumen, including margin, cash, risk and working capital awareness.
General Attributes:
Non-Negotiables:
Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative.
Strategic Mindset – thinks ahead and builds a realistic plan to help our client's win in Asia.
Business Insight & Data Literacy – reads market, financial and performance data to shape better decisions.
Drives Results – owns the numbers and pushes for profitable growth.
Develops Talent – raises the level of the team, hires well and builds future capability.
Persuades & Influences – gets people aligned through clear commercial judgement and practical reasoning.
Decisiveness – makes clear calls even when the full picture is not available.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $79,000 - $99,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States
Become a Speaker at Talentuch HR Community Webinars
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HR leaders, Talent Acquisition professionals, recruiters, hiring managers, business owners, consultants, and people leaders from around the world
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leadSan Francisco, CA | New York City, NY | Washington, DC
San Francisco, CA | New York City, NY | Washington, DC
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