Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
Mistral AI is seeking a founding Head of Applied AI Engineering, to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.
The role is an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products and building complex enterprises use-cases. They work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.
In this role, you’ll lead customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalizing our research in production settings.
What you will do
- Deliver as an IC the critical lines of codes of our complex projects, you’ll be hands-on and de-risk the critical parts of our complex projects. You’ll stay deeply involved in coding, reviewing, and optimizing AI solutions.
- Lead technical teams of Applied AI Engineers, providing mentorship, technical guidance, and best practices for deploying state-of-the-art GenAI applications across industries.
- Lead technical discussions during pre-sales, translating customer requirements into actionable solutions and communicating Mistral’s technological advantages to diverse stakeholders.
- Design and oversee the implementation of complex AI systems, including fine-tuning, RAG, agentic workflows, and custom LLM applications, ensuring alignment with Mistral’s product roadmap and open-source initiatives.
- Drive innovation by identifying emerging trends in AI, evaluating new tools and methodologies, and championing best practices for fine-tuning, inference, and deployment.
- Work closely with product managers, researchers, and engineers to ensure seamless integration of customer feedback into Mistral’s product development cycle.
About you
- You are fluent in English and Korean native
- You hold a PhD / master in AI / data science/ software or you’re self-made
- You have 10+ years as a technical individual contributor (data scientist or software engineer) on AI-based products
- You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases, OR
- You have strong technical coding skills in Python and TypeScript, and experience with front-end and backend frameworks such as React/ NextJS/ VueJS, and NodeJS
- You have deep understanding of concepts and algorithms underlying machine learning and LLMs
- You have a solid understanding of software development principles, including design patterns, data structures, and algorithms.
- You have a deep understanding of Cloud Infrastructure and how to deploy AI based products
- You have deployed or built products with large scale user based
- You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences
Ideally you have:
- Contributed to open-source projects in particular in the space of LLM
- Experience with LLM/GenAI models
- Experience as a hands-on CTO, VP Engineering, Director Engineering, Head of ML, Forward Deployed Engineering leadership, and related scopes
- Experience founding a startup or as a founding member of a fast growing startup
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
leadSeoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: Tokyo, Japan
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We're looking for a Head of Merchandising, Japan to grow Duolingo's online store in Japan and build it into a meaningful part of how fans experience our brand. This role is a backfill for the previous head of merch and will focus primarily on the Duolingo Store, while also helping shape pop-ups and potential retail store opportunities. You'll lead merchandising and ecommerce for Japan, with a high bar for quality, localization, and brand fit, while helping Duolingo show up in the real world in ways that feel uniquely delightful and culturally resonant.
Japan is one of Duolingo's most important brand and IP markets, and this role has a real opportunity to build something from the ground up, with the potential for successful playbooks, formats, and learnings from Japan to inform how we scale merchandising globally over time.
This role reports to the Director of Country Marketing, Japan & Korea.
🧠 You will...
Own the P&L and day-to-day operations of Duolingo's online store in Japan, including demand forecasting, inventory planning, assortment planning, site performance, supply chain, and fulfillment, with a high bar for efficiency and quality
Own the store as a startup within Japan's marketing org, growing it with an eye toward revenue, ROI, and commercial performance across traffic, conversion, AOV, repeat purchase, and sell-through
Lead product planning, design direction, and production, from concept through launch, in partnership with Brand, Design, Social, and Operations
Identify, select, and manage external partners (vendors, manufacturers, agencies) and own those stakeholder relationships end-to-end
Build the Duolingo Store into an efficient, on-brand marketing channel that deepens fan engagement through product drops, storytelling, and localized execution
Develop and execute pop-up experiences and help explore future retail store opportunities that bring Duolingo to life in Japan
Build and test merchandising concepts, product drops, and launch formats in Japan first, developing repeatable systems and playbooks so that what works can be adopted by other markets as we scale our consumer products business globally
Work closely with the broader marketing team to connect store moments with campaigns, community buzz, and brand storytelling
✅ You have...
10+ years in e-commerce, merchandising, or consumer products leadership for a consumer-facing brand
Experience building a merchandising or e-commerce function from 0 to 1, with hands-on ownership of a P&L and platforms such as Shopify
An ability to think outside the box on merchandising and branding, balancing commercial performance with strong brand fit
Experience leading cross-functional work across creative, marketing, operations, and external partners, with excellent execution skills in fast-moving environments
Business-level English and Japanese, with strong communication skills across local and global teams
⭐ Exceptional candidates will have...
Experience launching or operating pop-ups, experiential retail, or store-based brand activations
Experience scaling a merchandising or ecommerce function internationally, especially with localized assortments or market-specific launches
Familiarity with fandom-driven, character-led, or lifestyle brands where products help consumers express identity and affinity
Strong instincts for what makes physical products feel uniquely Duolingo: high quality, distinctive, and culturally resonant
An entrepreneurial mindset and comfort owning a business end-to-end, with an eye toward turning a Japan success story into a broader, potentially global, merchandising mode
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
¥17,178,000
—
¥25,767,100 JPY
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Myanmar
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country (Myanmar) and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Myanmar
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country (Myanmar) and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: United Kingdom
Workplace: Remote
Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.
Role Summary
Specright is hiring a Salesforce Implementation Consultant for our Professional Services Team. In this role, you will be responsible for managing Customer and Product Implementation configuration, including Specright and Salesforce. You will also work hand in hand with the Director of Professional Services and the Implementation Engineering Manager. You will work cross-functionally with teams including Sales, Marketing, Product Management, and Software Engineering. In this role, you will get the chance to work with customers such as Johnson & Johnson, P&G, and Caterpillar.
This role is 100% remote and based in the United Kingdom.
Responsibilities and Duties
- Design, develop, and implement customized Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce
- Configure Salesforce features, including workflows, process builder, flows, validation rules, and security settings
- Collaborate with business stakeholders to gather requirements and translate them into technical specifications
- Integrate Salesforce with third-party systems using APIs, middleware, and data integration tools
- Perform data migration, data cleansing, and data management tasks
- Troubleshoot and resolve technical issues, bugs, and performance bottlenecks
- Participate in code reviews and maintain high standards of code quality and documentation
- Support deployment processes using tools such as Salesforce DX, CI/CD pipelines, and version control systems
- Stay current with Salesforce platform updates, best practices, and emerging technologies
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 2+ years of hands-on Salesforce development experience
- Strong proficiency in Apex, SOQL/SOSL, Lightning Components (Aura/LWC), and Visualforce
- Experience with Salesforce configuration (Flows, validation rules, profiles, permission sets)
- Familiarity with REST/SOAP APIs and integration patterns
- Experience with version control systems (e.g., Git) and deployment tools
- Nice to have: experience working within the Packaging, Supply Chain or Industrial Technology industry
- Strong problem-solving and analytical skills
- Be an active learner
- Highly accountable & attention to detail
- Time management with respect to managing multiple projects at once
- Ability to provide technical solutions for medium to high complexity projects
We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.
Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Remote, Worldwide
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on.
We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it.
You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including:
Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems)
MCP: our MCP that connects Distru to external AI harnesses
Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers
Evals: the eval suites that make our agents reliable in production
And more…
You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold.
You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers.
What you'll do
Agentic engineering
Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems
Iterate and maintain the MCP that connects Distru to Claude & Codex.
Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high.
Write evals to improve our agentic systems from real customer use cases
Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP
Build a contextual memory system that ingests our customers' data and improves how our agents work for them
AI research & experimentation
Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge
Rapidly prototype new ideas to present to our team and our customers
Engineering workflow
Build hands-on with Claude Code and similar tools as part of your own workflow
Improve our agentic coding workflow and bring new discoveries to the team
What success looks like at 6 months
You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement
You’ve shipped and iterated on many MCP tools and improvements
Every agent you own has an eval suite and observability, so the team catches regressions before customers do
You own a part of the agentic stack and are the go-to person for it across the company
You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers)
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does.
Workflow fluency:
you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one.
Build fluency:
you've put agents in front of real users, with guardrails, observability, and a way to roll back.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
5+ years in full-stack development, ideally on B2B SaaS applications
Multi-agent harnesses:
hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects
MCPs:
you've built MCPs that are used in production
Production systems:
a strong grasp of reliability, observability, permissions, and safe workflow execution
Product and engineering:
you've operated as both, and you're comfortable owning scoping and decisions, not just implementation
Modern stack:
proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly
Startup agility:
you've worked at an early-stage startup (under 20 engineers) and operated well in ambiguous, unstructured environments
Low ego:
you're team-first and measure success by what shipped and whether it worked, not by internal politics
Clear communication:
you raise concerns and propose solutions before being asked
Strong signal
Background building supply chain, ERP, CRM, B2B marketplace, or accounting software
UX design experience
Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols
Experience using Claude Code (or similar) to build products on your own
Cannabis industry experience
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
Taste in building.
A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user.
We stay close to the customer.
You'll talk to customers and our GTM team directly, not through a chain of tickets.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Application questions: three short written questions in Lever on how you build with LLMs
Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack
Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup
Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details
Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
Where you land in the range depends on your experience and skills.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2.2B) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a Senior Technical Account Manager at Incode, you own the end-to-end technical relationship for a portfolio of strategic accounts. You're not an escalation path, you're a proactive technical partner embedded in the customer's world, translating complex integration challenges into delivery plans, keeping production environments healthy, and making sure Incode's products work the way they were designed to.
The Incode TAM role spans more ground than most: you'll operate as a solutions engineer, escalation point, implementation consultant, technical project manager, and trusted advisor depending on the day. The people who thrive here are comfortable with that range. They're resourceful, autonomous, technically deep, and genuinely motivated by customer outcomes.
What You’ll Own & Drive
Technical Relationship
•
Serve as the primary technical point of contact for one or more strategic accounts across financial services, telecom, healthcare, and enterprise verticals
•
Build trusted relationships with customer engineering teams, architects, and platform owners. Be present and credible in technical conversations at every level
•
Maintain deep familiarity with each account's integration architecture, production environment, and technical roadmap
Implementation & Integration
•
Lead and project manage technical onboarding for new use case and new product deployments
•
Provide hands on guidance on Web and Mobile SDK integration, REST/webhook architectures, and backend configuration patterns
•
Review integration designs, identify risks, and recommend architectural adjustments before they become production problems
Production Health & Incident Response
•
Monitor account health, proactively identify degradation risks, and drive resolution before customers feel it
•
Lead technical bridges during incidents: coordinate internal engineering, communicate clearly with customer stakeholders, and drive postincident reviews
•
Own change and release management for your accounts: coordinate upgrade windows, test plans, and rollback procedures
Customer Advocacy & Internal Coordination
•
Translate customer pain into actionable product feedback, synthesize patterns across accounts and bring them to Product and Engineering with clarity and data
•
Pull the right internal resources (Product, Engineering, Support) behind the scenes so customers experience a unified Incode team
•
Collaborate closely with your aligned Account Director on account strategy, health, and expansion opportunities
GenAI & Continuous Improvement
•
Actively build and share AI assisted workflows that reduce repetitive work, accelerate customer onboarding, and improve documentation quality
•
Contribute to the TAM team's shared knowledge base, playbooks, runbooks, and integration guides that make the whole team better
The Qualities That Set You Apart
Proven Multi-Account Manager –
You manage multiple complex accounts simultaneously without dropping threads.
Clear Communicator –
You can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation.
Autonomous Operator –
You don't wait to be told what to do — you're experienced operating in ambiguous environments with minimal guidance.
Proactive Problem Solver –
You have a track record of identifying and resolving issues before they escalate.
Your Background
Technical Depth – Required
•
3+ years in a technical customer facing role: TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent
•
Strong working knowledge of REST APIs, webhooks, and async integration patterns | you can review an API design and spot problems
•
Hands on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
•
Proficiency with SQL for log analysis, troubleshooting, and operational reporting
•
Ability to build and interpret data analysis and reporting artifacts, usage trends, account health metrics, SLA tracking, and operational dashboards that inform both customer conversations and internal decisions
•
Comfort with cloud infrastructure fundamentals (AWS preferred), you don't need to be a DevOps engineer, but you need to understand deployment models
•
Scripting ability (Python, Bash, or equivalent), you automate your own repetitive work
•
Proven ability to manage multiple complex accounts simultaneously without dropping
•
Strong written and verbal communication, you can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation threads
•
Experience operating autonomously in ambiguous environments, you don't wait to be told what to do
•
Track record of proactively identifying and resolving issues before they escalate
Bonus
•
Experience with identity verification, fraud prevention, or biometric authentication
•
Familiarity with compliance frameworks relevant to enterprise customers (SOC2, PCI, GDPR/CCPA)
•
Prior experience at a high growth SaaS or fintech company
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: South Africa; Philippines
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Industry: Telemarketing (Experience required)
Job Summary
We are looking for a professional, empathetic, and driven Telemarketing Agent to join a specialist corporate triage programme. This team helps company directors navigate complex financial challenges by providing a clear pathway to resolution. In this role, you will be the first point of contact for business leaders, acting as a critical bridge between their initial inquiry and the expert support they need. You won’t be giving advice; instead, you will be qualifying leads and ensuring every director is matched with the right outcome pathway at the right time
Key Responsibilities
Handle inbound inquiries from company directors seeking guidance on their financial position.
Perform outbound calls to warm leads generated through targeted marketing campaigns.
Conduct structured triage conversations to qualify cases and assess the director's specific needs.
Accurately document all call activity, case notes, and lead information within the CRM.
Schedule follow-up appointments and facilitate seamless hand-offs to the specialist teams.
Proactively identify re-engagement opportunities within existing data sets.
Collaborate with the programme lead to provide performance updates and process feedback.
Assist with data management and lead tracking to ensure the pipeline remains organized.
Requirements
Proven experience in telemarketing, outbound sales, or a professional customer-facing phone role.
Exceptional communication skills with the ability to build rapport and trust quickly.
The ability to follow a structured conversation framework naturally, avoiding a "scripted" feel.
Strong organizational skills and high attention to detail for precise data entry.
Proficiency with CRM systems and Microsoft Excel.
A self-motivated mindset with a focus on hitting targets and achieving quality outcomes.
Nice-to-Haves
Prior experience within financial services, debt solutions, or business support sectors.
Experience working in a performance-led or lead-generation environment.
Knowledge of corporate insolvency or business recovery terminology.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase.
What You’ll Be Doing
Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments.
Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources.
Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments.
Use data-driven thinking to explore the core logic that affects
AUM
growth and user growth; formulate and implement growth and operation strategies.
Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products.
Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives.
Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings.
What We Look For In You
Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts.
3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred.
Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies.
Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives.
Display a proactive, enthusiastic, and responsible attitude towards users and the team.
Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment.
Nice-To-Haves
Possess a strong understanding of the structured products landscape.
Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange.
CFA, FRM, or equivalent financial certification.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase.
What You’ll Be Doing
Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments.
Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources.
Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments.
Use data-driven thinking to explore the core logic that affects
AUM
growth and user growth; formulate and implement growth and operation strategies.
Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products.
Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives.
Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings.
What We Look For In You
Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts.
3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred.
Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies.
Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives.
Display a proactive, enthusiastic, and responsible attitude towards users and the team.
Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment.
Nice-To-Haves
Possess a strong understanding of the structured products landscape.
Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange.
CFA, FRM, or equivalent financial certification.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Melbourne, Florida, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
About Melbourne:
Our headquarters is located in Melbourne, Florida, a vibrant city on the Space Coast where high-tech innovation meets coastal living. Here, you’ll work on dynamic, impactful projects while enjoying front-row views of rocket launches from our rooftop and quick access to some of Florida’s most beautiful beaches. Just an hour from world-class attractions like Disney World and Universal Studios, Melbourne offers the perfect balance of career growth, family life, and fun, all in a warm subtropical climate with a relaxed, suburban feel.
Overview:
Performs designs and other tasks of engineering projects by performing the following duties.
Job Responsibilities:
Motivated, self-starter that can independently lead a professional design team to provide general engineering services.
Team player that can aid in the development of junior engineers and senior designers.
Performs assignments designed to continue to develop professional engineering work knowledge and abilities, requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related engineering tasks. Assignments require independent judgment and application of a non-routine, complex nature, under the supervision of the Director. Assignments shall include more variables and be more complex. Applies intensive and diversified knowledge of engineering principles and practices in broad areas of assignments and related fields. Makes decisions independently on engineering problems and methods and represents the company in conferences to resolve important questions and to plan and coordinate work. Requires the use of advanced techniques and the modification and extension of theories, precepts and practices of engineering. The knowledge and expertise required for this level of work usually result from progressive experience. Assignments usually include complex engineering tasks and calculations with limited technical guidance on non-standard issues. Must coordinate with and help resolve conflicts with other disciplines based on an excellent understanding of the design process. Responsible for the preparation of project specific construction specifications and construction administration.
Prepares due diligence studies, construction documents, bid documents, reports, technical specifications (MasterSpec and SpecsIntact), plans, construction schedules, cost estimates and permit applications for projects.
Abilities to include all general civil engineering design, including but not limited to: site planning, phasing, traffic/transportation systems for site design, master planning, demolition, erosion control, geometry, paving, grading, drainage, storm water, utilities, potable water, site fire, sanitary sewer, reclaimed water, lift stations, profiles, cross sections, details, a general knowledge of surveying & geotechnical principles, and coordination of all site utilities – power, site lighting, communications, gas, etc.
Experience with local and federal regulatory permitting agencies as necessary to support Design and Construction Documents.
Familiar with LEED principals and design elements pertaining to site civil items.
Has a working knowledge of computer aided design drafting to produce designs into routine final drawings.
Research discipline-related code issues and present interpretation.
Visits construction site to review, monitor, and report progress and perform other construction administration duties, such as shop drawing review, attend construction site meetings, review RFI’s, prepare ASI’s, PR’s, prepare status reports, per the contract documents.
Uses company and discipline department computer assisted engineering and design software and equipment to prepare engineering and design documents. Must be proficient in the use of personal computers.
Assist in supervising, coordinating and checking the work, as well as instructing, leading and mentoring Engineer Levels I, II, and III, and Designers and Drafters.
Perform checking of one’s own work and work prepared by drafters, engineering designers and other engineers.
Provide coordination of all applicable project discipline’s drawings and specifications.
Assist in preparing design budgets, marketing proposals and cost estimates.
Assist in client contact and communication pertaining to specific projects.
Promote communications, cooperation and quality among staff.
Must be proficient in the use of the following software:
Microsoft Windows, Excel, Project, Power Point, Bluebeam, and Word
StormCAD
WaterCAD
ICPR
AutoCAD Civil 3D
Department miscellaneous product selection and sizing software
Promotes and represents the firm in a professional manner.
Responsible for job specific standards, practices and quality as defined in BRPH Systems Manuals.
Develops engineering proposals, level II scopes of work, and agreements for assigned projects within the department.
Prepares forecast of workload and resources for assigned projects and/or department.
Prepares and monitors project budgets. Has overall responsibility for the profitability of his/her projects.
Prepares estimated percent complete versus financial percent complete to track progress. Ability to develop a financial cost to complete to ensure project meets financial goals.
Responsible for meeting project schedules, timely completion and quality of assigned projects.
May serve as a project manager or project engineer on assigned projects.
Should be active in professional trade organizations.
Qualifications:
Bachelor’s degree in engineering from an accredited four-year college or university and minimum of six years’ experience in civil engineering
Possess a Professional Engineering License in the State of Florida with the ability to obtain NCEES.
Physical Requirements:
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Senior Manager, Consumer Insights will serve as a core partner and consumer advocate for Hasbro’s Global Play and Commercial teams, focusing on the Action Brands, Fashion, and Preschool portfolios, with responsibility for brand and franchise strategies, product innovation, and go-to-market planning. This individual brings wide-ranging and well-developed skills in quantitative and qualitative primary research, secondary data review, project oversight, and a consultative approach. You will take initiative in shaping research priorities, addressing issues, proposing recommendations, and promoting the use of insights with stakeholders.
We want someone enthusiastic about Hasbro’s brands and curious about what drives consumer behavior. Joining the Consumer Insights team, you will have the opportunity to represent the consumer’s perspective. You will boldly apply data and insights to support teams in enhancing business decisions that expand our brands and introduce winning products.
Location and Work Arrangement
This role is based at our Boston, MA, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Act as the consumer advocate within the Action Brands, Fashion, and Preschool portfolios, guiding brand strategy, product development, forecasting, entertainment planning, and marketing decisions.
Working with the Director, prioritize business questions and requests across audience, category, brand, entertainment, product, creative, and commercial needs.
Proactively develop and deliver insights agendas aligned to strategic brand goals, development gates, commercial milestones, and go-to-market planning.
Develop and coordinate many custom and standardized research programs, such as foundational consumer learning, audience segmentation, brand tracking, product and package testing, messaging and campaign testing, and purchase journey research. Present findings through research reports and offer strategic advice to brand and creation teams.
Provide strategic storytelling and presentations that scale up to senior levels, distilling complex consumer findings into clear, compelling narratives that drive confident business decisions.
Champion the adoption of AI-powered research and insights tools across the insights team. Actively experiment with new approaches, build proficiency in AI-assisted synthesis, analysis, and storytelling. Help the team adopt new AI-enabled ways of working.
Model standards for quality and actionability in research plans and deliverables. Provide guidance and mentorship to junior team members. This role does not have direct people management responsibilities.
Confidently advocate for the consumer perspective and decisions based on insights. Share a clear, evidence-based point of view with collaborators, even when it challenges conventional thinking or the current direction.
What You'll Bring
At least 10 years of relevant experience, or equivalent demonstrated experience, in consumer insights or market research, ideally including several years working with children's or fan products, entertainment, and/or gaming.
Extensive knowledge in quantitative and qualitative insights techniques, such as segmentation, product testing, volumetrics, creative asset evaluation, and purchase journeys.
Outstanding skill in crafting engaging stories using data and insights, General Manager (GM)-level presentations.
Experience translating advanced analytics into insights – e.g., choice modelling, segmentation, driver analysis, price elasticity – with support from vendor partners and Analytics, Insights and Measurements (AIM) peers.
Strong problem diagnosis and definition skills.
Excellent prioritization and project oversight capabilities.
High-level analytical and critical thinking skills.
Excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft Office 365 tools and navigating Power BI dashboards.
Passion for the toys & games category.
BA/BS or equivalent experience required, preferably in social sciences, marketing/market research, or a related field.
What Sets You Apart
An MBA, other advanced degree, or additional education in consumer insights or analytics; equivalent experience will also be considered.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$134,200
—
$201,300 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is hiring a
GRC Manager
to own and modernize our governance, risk, and compliance program across both federal and commercial markets.
This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native.
You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it.
What You'll Do
Own and modernize Mattermost's compliance programs across federal and commercial markets
Lead readiness, certification, and surveillance cycles across both programs
Operate the risk management program end to end — from identification and assessment through treatment and acceptance
Own the third-party and vendor risk management program, including security assessments and supply chain risk
Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring
Build AI-native workflows to accelerate and improve the quality of recurring compliance work
Maintain the control library, system security plans, POA&Ms, and policies
Coordinate external audits from scoping through remediation
Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts
Grow and lead the GRC team as the program scales
What We're Looking For
Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience
Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program
Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53)
Experience with ISO 27001 and SOC 2 Type II
Experience operating a formal risk management program
Experience running a third-party and vendor risk management program
Experience owning customer-facing security assurance, including security questionnaires and trust center content
Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure)
Excellent written and verbal communication skills
Nice to Have
Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP
Experience working with AI platforms such as Claude, OpenAI, or Gemini
Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring
Direct experience applying AI or LLM-based workflows to GRC tasks
Proficiency in no-code automation or scripting languages
Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing
How Success Is Measured
CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days
SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage
Manual evidence collection replaced with automated, continuously monitored controls
Customer security questionnaires and trust center content maintained to unblock deal cycles
GRC team grown and operating as a scalable, program-driven function
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling
Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company
Target Salary Range: $139,254-$168,318
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Rochester, Minnesota
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
Who we're looking for
A well-connected, relationship-driven professional — coaches, teachers, athletic directors, or community leaders — who thrives on opening doors and closing deals. If you love the front end of sales and have a strong local network, this role was built for you. Got a day job, a coaching gig, or a packed schedule? No problem. This is designed to work around your life.
This is not a remote position. Applicants must currently reside within the assigned territory to be considered.
The opportunity
You'll be boots on the ground, building partnerships with schools, sports teams, programs, and community organizations in your area — on your schedule. Your focus is to prospect, connect, and close — then hand off to an Account Manager who handles everything after. No backend admin, no long-term account management. Just pure relationship-driven sales with people you likely already know. Perfect as a side hustle, a part-time gig, or a way to monetize the network you've already built.
What you'll do
Tap into your existing local network toidentifyand engage potential partners
Conduct in-person meetings, presentations, and demos — when it works for you
Close new partnerships and hand off seamlessly to your Account Manager
What you bring
Current residency within the assigned territory (required— non-local applicants will not be considered)
Strong local community ties and existing relationships
Self-starter mentality with solid communication skills
Comfort in a 100% commission, performance-driven environment
Reliable transportation and a valid driver's license
Ability to pass a background check, including driving record
What you'll earn
Uncapped commission — no ceiling on your earnings, no matter how many hours you put in
The details
Flexible contract (1099) — make your own schedule; designed to work as a side hustle or part-time gig
One-quarterinitialcommitment with opportunity to extend
No base salary, benefits, or paid leave
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an
AI Workflow Engineer
!
About the Role:
Backblaze is running a company-wide AI transformation program, and this role is where strategy becomes something you can actually use. As AI Workflow Engineer, you will be the hands-on builder inside the AI Program Office - embedded alongside the Director, AI Enablement, and deployed into non-GTM, non-Engineering business teams to prototype, build, and ship AI-powered workflow solutions that make a measurable difference in how work gets done.
This is not a research role or a strategy role. You will spend your time building: prompt architectures, automation flows, lightweight agents, API integrations, and demos that help a business team see - concretely - what AI can do for them. You will move across functions, which means you need to understand how businesses actually operate. The ideal background is someone who started in a business-facing role - finance, operations, marketing, customer success, HR - and developed serious hands-on AI and automation skills on top of that foundation.
You will work closely with the Director, AI Enablement, who owns the program management and delivery layer. Your job is to make their scoped solutions real - fast, iteratively, and with enough rigor that what you build can go to production.
What You Will Do:
Build and Ship AI Workflow Solutions
Take scoped use cases from the Director, AI Enablement and build working solutions: prompt layers, automation flows, lightweight agents, RAG implementations, and API integrations that connect AI tools to the systems business teams already use
Build working prototypes quickly - the goal is to show a team what is possible in days, not weeks, then refine based on what actually lands
Translate a documented workflow assessment into a technical design, select the right tools for the job, and own the build through to a deployable solution
Maintain solution documentation that is clear enough for handoff, iteration, and audit - not just for engineers, but for the business owner who will live with it
Embed in Business Teams
Spend time inside the functions you are building for - Finance, HR, Legal, Marketing Ops, Customer Success, and others - understanding how the work actually flows before you redesign it
Run working sessions with team members to map current-state workflows, surface friction points, and identify where AI creates real leverage versus where it creates noise
Build credibility with non-technical stakeholders by showing them working solutions, not decks - and by being honest about what will and will not work
Support user acceptance testing and early adoption, troubleshooting issues close to launch and iterating based on real usage
Support the AI Program Office
Build demos and proof-of-concepts that help the Director, AI Enablement make the case for a use case - or disqualify it early before resources are committed
Contribute to vendor and tool evaluations with a builder's perspective: not just whether a tool claims to do something, but whether it actually works in the context of a specific workflow
Feed learnings from the build process back into the program - what worked, what did not, what should be standardized across functions
Work on tactical quick wins and longer-horizon strategic builds at the same time, switching contexts across active use cases as priorities shift
What Success Looks Like (First 90 Days)
You have completed at least one workflow assessment alongside the Director and produced a working prototype from it
At least one solution you built is in active use by a business team, with a named owner and feedback loop in place
You have worked inside at least two different business functions and understand their core workflows well enough to identify the next use case without being told
The Director, AI Enablement trusts you to own the build layer independently - scoping conversations happen together, execution happens with you driving
The Right Fit:
2-4 years of experience that includes meaningful time working inside a business-facing function - operations, finance, marketing, customer success, HR, or similar - not just in Engineering or IT
Hands-on experience building with AI tools: prompt engineering, automation platforms (Make, Zapier, n8n, or equivalent), API integrations, and at least working familiarity with RAG architectures and agent frameworks
Proven ability to take a messy real-world process, understand it from the inside, and build something that makes it faster or better - not just technically cleaner
Comfortable working with non-technical stakeholders: you can explain what you are building without jargon, gather requirements without a formal spec, and manage expectations when a prototype needs three more iterations
Strong enough with code or no-code tools to get solutions to a deployable state independently - you do not need an engineer to ship your work
Able to manage multiple active projects at different stages without dropping anything - a quick win in HR this week does not mean the Finance automation waits
Genuinely curious about how companies work: the org chart, the incentives, the handoffs, the bottlenecks. This is what separates a good AI builder from a great one in a business context
Bonus Points For:
Direct experience working in or closely with G&A, Finance, Legal, Marketing Ops, or Customer Success teams - you have lived in the workflows you will be redesigning
Familiarity with AI governance basics: data handling, PII awareness, and when a use case needs a security or privacy review before it ships
Experience working in a small program or startup environment where you wore multiple hats and shipped without a lot of process overhead
Experience in cloud infrastructure, SaaS, or storage companies - comfort with technical products and the teams that build them
A portfolio, GitHub, or examples of AI workflows or automations you have built - something you can show, not just describe
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
#LATAM
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We are looking for a NetSuite ERP Engineer who is an exceptionally strong operator, technically adept, and a collaborative partner ready to take full ownership of our enterprise NetSuite OneWorld environment. The ideal candidate brings deep expertise across NetSuite administration, development, and integrations, thrives on process optimization and day-to-day delivery in a fast-paced, high-growth environment, and is excited to build, maintain, and continuously improve a world-class financial systems platform. Your success will be defined by your ability to ensure system reliability and streamline financial operations, enabling Finance and Accounting leadership to focus on strategic business initiatives. You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels. If you're passionate about building scalable financial systems in a global technology and commerce environment and are ready to make a real impact, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
NetSuite ERP Administration & Development:
Serve as a primary administrator and technical owner for the NetSuite OneWorld environment, including custom records, workflows, scripts, and forms.
Process Optimization:
Build, document, and continuously improve global financial system configurations, processes, and internal controls to drive efficiency and scalability.
Multi-Entity Management:
Configure metadata, dimensions, security, roles, and permissions across entities. Support multi-entity, multi-currency, and multi-subsidiary operations.
Financial Systems Integration:
Configure and maintain integrations between NetSuite OneWorld and other enterprise applications, including Salesforce, payroll systems, banking platforms, treasury applications, HRIS platforms, CRM systems, data warehouses, REST APIs, and Oracle Cloud services. Develop and monitor automated data pipelines and troubleshoot integration and data synchronization issues.
Reporting & Analytics:
Develop and maintain reporting including Profit & Loss Statements, Balance Sheets, Cash Flow Reporting, Variance Analysis, Departmental Reporting, KPI Dashboards, Executive Scorecards, Global Consolidated Reporting, and Operational Metrics.
Data Governance:
Maintain financial dimensions across reporting environments, ensure consistency and accuracy across the NetSuite ERP platform, and support master data governance initiatives. Improve data quality through validation and reconciliation processes.
Finance Partnership:
Work closely with Finance and Accounting teams to improve financial processes, support monthly close cycles, enhance management reporting, and develop executive dashboards and reporting tools.
Cross-functional Partnership:
Collaborate closely with Finance, Accounting, Tax, and IT teams globally to ensure financial systems are integrated into business operations. Document system designs, business processes, and technical configurations, and provide training and support for business users.
Qualifications & Skills:
Required:
3+ years of hands-on experience administering or implementing NetSuite ERP (OneWorld).
Strong understanding of financial systems and accounting processes.
Experience supporting NetSuite OneWorld environments.
Understanding of multi-entity and multi-currency financial operations.
Strong SQL and data analysis skills.
Experience with enterprise reporting and analytics tools.
Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner.
Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment.
Excellent analytical, problem-solving, and communication skills, with the ability to present complex systems issues clearly to non-technical stakeholders.
Nice to Have:
Knowledge of SuiteAnalytics Workbooks and SuiteQL.
Experience with SuiteScript or SuiteFlow for supporting integrations and automation.
Experience integrating NetSuite with Salesforce or other enterprise applications.
Knowledge of IFRS, US GAAP, and global financial reporting requirements.
Experience supporting SaaS or multinational organizations.
NetSuite or Oracle Cloud certifications.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Director of Tax Operations, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles and varies based on factors such as location and experience.
Location: Onsite – Remote considered for eligible candidates depending on experience
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're hiring a Head of Brand to set the direction for how Ramp shows up in the world.
The Brand team — ~10 designers, writers, motion designers, illustrators, and producers today — defines Ramp's identity across every surface our customers see: product launches, integrated campaigns, customer marketing, web, events, social, sales materials, and the product itself. We help the rest of the company move fast and ship beautifully by building the principles, systems, and standards that let us scale.
You'll lead this team. You'll set the visual identity and the voice. You'll build the AI pipelines that turn everyone else at Ramp into a good Brand Designer. You'll report to our VP of Design and work directly with our Co-CEOs to shape the future of the company. You'll also partner closely with leaders across Marketing, Product, Growth, and Recruiting to define strategy and execute against key business priorities.
We're looking for someone who's obsessed with five things:
- Story. How we show up in the world. How we change the conversation around finance. Keeping our why and our customers at the center of everything we do.
- AI. The systems that bake AI into every production capacity, until 90% of the cross-functional brand work is self-serve.
- Operations. Predictable rails for a creative org that ships fast, cherishes feedback, and holds itself accountable — to designers and to partners.
- Craft. Lead by making. Facilitate decisions. Evolve the brand.
- People. Two jobs: build the system that develops and motivates the team we have, and partner with our people team to land the best designers in the world.
Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.
WHAT YOU’LL DO
- Set the direction for Ramp's brand—its identity, voice, and narrative—across product, marketing, recruiting, and every customer touchpoint.
- Lead and grow the team. Recruit exceptional designers and help every member of the team do the best work of their career.
- Build the AI layer for Brand. Create systems and tools that automate production work at scale and empower non-designers to create on-brand assets.
- Build the operating system for Brand: briefs, intake, reviews, decision-making, and production. Make work move fast without sacrificing quality.
- Partner with the Creative Directors across Growth, Demand Generation, and Customer Marketing to set strategy and uphold a high bar for execution.
- Lead by making when it matters—concept development, art direction, brand identity, and creative direction.
- Deliver 2–3 brand-defining initiatives each year that strengthen Ramp's reputation and attract world-class talent.
- Partner closely with Design, Marketing, Product, and executive leadership to ensure the Ramp brand is cohesive across every experience.
- Manage agencies, freelancers, and production partners to extend the team's capacity as needed.
WHAT YOU NEED
- 10+ years of experience in brand design and creative leadership, including at least 3 years leading a brand team at a high-growth technology company or top-tier agency.
- A portfolio of brand work that shaped a company's reputation through identity systems, campaigns, or brand evolutions you led end-to-end.
- A clear point of view on AI in creative production. You've shipped AI-assisted brand work, not just prototypes, and know what should be automated versus where human creativity matters most.
- A track record of building and leading high-performing creative teams. You've hired exceptional designers, developed talent, and built teams that consistently deliver outstanding work.
- Strong operational instincts. You've built scalable creative processes and can describe them clearly.
- Exceptional craft across typography, color, layout, motion, and visual identity, with the ability to elevate the work of others.
- A strategic mindset and strong creative judgment. You can give clear direction, make difficult decisions, and balance speed with quality.
- Comfortable partnering with Marketing, Product, Recruiting, and executive leadership. Excellent written, verbal, and presentation skills.
- Comfortable giving and receiving thoughtful, constructive feedback.
- Kind, curious, generous, low ego, and a great sense of humor!
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Washington DC, Austin, NYC, San Francisco
About the Dept
Cloudflare’s engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products, help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale.
Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role in the Intent Management organization which is part of the overall Foundational Engineering team at Cloudflare, which builds and operates many of the fundamental systems powering Cloudflare’s products.
What you'll do
Too many of Cloudflare's most impactful incidents have had unsafe change as a root cause. The Intent Management exists to make safe change the easy button and this is the most senior IC role in that organization, reporting directly to the Senior Director. You will own the technical coherence of a platform that spans globally distributed key-value storage, progressive release and configuration delivery, and the testing and health-mediation systems that prove change is safe. You'll work at the seams that matter most by translating what Cloudflare's Edge and control-plane platforms need into the primitives our teams build. You'll move fluidly between writing production code, designing new systems, and reviewing the proposals of other senior engineers. You’ll also help us work out how best to integrate LLMs into our processes and systems.
You will be working alongside engineers who have presented at DevOps Days, Config Management Camp 2024 & 2025, Monitorama, OSMC, KubeCon and PromCon. Together you will deliver on the key Health Mediated Deployment projects that are being tracked through senior leadership of Cloudflare up to the founders.
Examples of desirable skills, knowledge and experience
10+ years of software engineering experience with a demonstrated history of leading complex, organization-wide technical initiatives that delivered measurable improvements to system performance, reliability, security, developer productivity, or engineering culture.
Strong track record of technical leadership and influence without direct authority, including driving consensus on technical decisions across multiple teams, mentoring senior engineers, and establishing architectural patterns that are widely adopted across an organization.
Experience designing, building and managing high volume, global scale software applications.
Expert in at least one modern strongly-typed programming language
Knowledge of API design standards, patterns and best practices
Experience working with top tier LLMs to plan, write, test, and deploy software
Bonus Points
Strong interpersonal and communication skills with a bias towards action
Experience with scaling and simplifying high scale Configuration Management systems
Familiarity with Google’s
Prodspec and Annealing
systems
Experience with Kubernetes
Experience with RocksDB or similar data stores
Experience with health checking and probe platforms at significant scale
Public evidence of technical leadership such as conference talks on distributed systems or security, widely-read technical blog posts, significant open source contributions, or published architectural patterns that have been adopted by the broader engineering community.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $230,000 - $288,000
For Washington and New York City based hired: Estimated annual salary of $220,000 - $275,000
For Austin based hired: Estimated annual salary of $200,000 - $250,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
headTokyo, Japan
Myanmar
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Hong Kong, Hong Kong SAR; Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment
Singapore, Singapore; Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment
Melbourne, Florida, United States
seniorBoston, Massachusetts, United States
United States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
ОфисLos Angeles, United States; You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels; Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner
ГибридheadNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)