Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a strategic, results-driven, and people-focused Delivery Director with deep expertise in delivery and project management to join our team. You’ll lead Dev.Pro’s delivery operations, ensure exceptional service, and support business growth across several major client accounts in industries such as FinTech, Retail, and Hospitality. You’ll also shape and optimize delivery processes to drive efficiency and quality, while fostering a strong culture and high engagement within your teams.
🟩
What's in it for you:
Drive delivery excellence for Dev.Pro’s major accounts, leading distributed teams to deliver high-quality solutions
Work closely with clients in FinTech, Retail, and Hospitality, gaining expertise in complex, innovative projects and industry best practices
Develop and enhance your leadership, delivery management, client engagement, operational strategy, and technical skills
✅ Is that you?
10+ years of project and program management in software product or IT (application management)
Experience managing 100-150+ people and $10–15M annual budgets across teams and projects
Leadership, change advocacy, and effective communication, including executive interaction skills
Experience hiring, developing, and retaining technical and managerial talent
Strategic thinking, decision-making, and accountability
7+ years managing outsourced engineering or IT service delivery to external clients
Advanced knowledge of SDLC and project management
Operational management of delivery services to achieve CSAT and profitability targets
Knowledge of delivery metrics (profitability, utilization, customer satisfaction, quality)
Process design and optimization with experience building systems from scratch
Pre-sales participation and strategic stakeholder engagement
Experience supporting upselling to new and existing accounts through proactive proposals
Financial management and strategic planning skills
Creativity, initiative, and problem-solving with a structured approach to operations and delivery
Desirable:
Experience in Retail, Hospitality, or FinTech
Certifications such as PMP, SAFe, or ITIL
Working knowledge of cloud computing, data management, and full-stack engineering
Software engineering background with practical development experience
Experience in software product companies (ISVs), managing large enterprise accounts and distributed, multinational teams
Talent development experience, including mentoring managers and building mature teams
🧩
Key responsibilities and your contribution
In this role, you’ll drive operational excellence across delivery teams while ensuring client satisfaction and supporting account growth.
Lead delivery for major client accounts, ensuring high-quality, timely solutions
Align with clients on project and program outcomes, monitor satisfaction, and manage escalations
Propose innovative improvements to processes, tools, technology, and suggest new business/project ideas to clients
Maintain relationships with senior client stakeholders and identify opportunities within existing accounts
Participate in revenue and margin planning; organize workload planning and optimal resource utilization
Align delivery costs with revenue plans to achieve margin targets
Collaborate with CTO and Marketing to develop and promote new technical capabilities and service offerings
Support Sales with presentations, proposals, pricing, and contract negotiations
Launch new accounts, coordinating staffing and aligning processes with client expectations
Represent the company at client meetings, networking, and industry events
Ensure managers address people issues, provide feedback, monitor performance, and develop careers
Coordinate with HR and Training on people policies, compensation, bonuses, and training
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Kazakhstan; Yerevan, Armenia; Uzbekistan; Tbilisi, Georgia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Hybrid work model.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Tbilisi, Georgia; Yerevan, Armenia; Kazakhstan; Uzbekistan
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Hybrid work model.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a
Lead Brand Designer
to join our
Design Department.
Role overview
As a Lead Brand Designer, you’ll shape and evolve the visual identity across our brands and products, keeping it consistent across marketing, SMM, CRM, and product. You’ll set the creative direction for key projects, develop brand guidelines and assets, and work closely with designers and stakeholders to maintain a high visual standard. You’ll also mentor designers and help the team grow a strong, consistent brand-focused approach.
Responsibilities
Brand Identity:
Develop and evolve visual identities across brands and products, including typography, color palettes, guidelines, and design templates.
Brand Consistency:
Ensure a consistent visual language across all brand touchpoints, including SMM, CRM, product, and marketing.
Brand Guidelines:
Define, maintain, and promote brand guidelines, ensuring their correct implementation across teams and projects.
Creative Direction:
Lead the visual direction for campaigns, product launches, key visuals, and other high-impact brand projects.
Design Collaboration:
Work closely with stakeholders and cross-functional design teams to create cohesive and effective brand communications.
Design Review:
Review design outputs and provide clear, constructive feedback to maintain a high standard of visual quality.
Brand Communication:
Create visual materials for brand communications, internal initiatives, and other business needs.
Team Development:
Support and mentor designers on brand-related tasks, helping them develop their skills and strengthen their understanding of the brand.
Requirements
Experience:
3+ years of experience in brand design or a similar role.
Portfolio:
Strong portfolio demonstrating experience in developing visual identities and cohesive brand systems.
Design Principles:
Strong understanding of typography, composition, color theory, and visual hierarchy.
Brand Guidelines:
Proven experience creating, maintaining, and implementing brand guidelines across different projects and teams.
Strategic Thinking:
Ability to understand business goals and translate them into clear, effective visual solutions.
Communication:
Strong communication and collaboration skills, with the ability to work effectively with multiple stakeholders and cross-functional teams.
Design Tools:
Advanced proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.
Nice to have
Performance Marketing:
Experience working with performance marketing and creating visuals for campaigns focused on measurable results.
Cross-Functional Experience:
Experience collaborating with motion and 3D teams on integrated creative projects.
Team Leadership:
Previous experience leading, mentoring, or supporting other designers.
Marketing Knowledge:
Understanding of marketing funnels, user behavior, and how visual communication influences engagement and conversion.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a
CG Artist / Creative Retoucher
to join our
Design Department
.
Role overview
As a CG Artist / Creative Retoucher, you’ll create high-impact visuals for marketing campaigns, banners, and promotional materials. You’ll combine photography, 3D renders, effects, and other elements into polished, cohesive compositions, bringing creative concepts to life through advanced retouching, color grading, and visual storytelling.
You’ll collaborate with designers, 3D, and motion teams to create engaging visuals and adapt them for different formats and platforms.
Responsibilities
Visual Creation:
Create high-impact promotional visuals for marketing campaigns, banners, and other creative materials using advanced photo manipulation and artistic retouching.
Key Visuals:
Develop strong key visuals that communicate campaign concepts and capture attention across different marketing channels.
Composition:
Build complex, cohesive compositions by combining photography, 3D renders, effects, and other visual elements.
Artistic Retouching:
Enhance visuals through lighting adjustments, color grading, atmosphere, effects, and other advanced retouching techniques.
3D Integration:
Refine 3D renders and seamlessly integrate them into promotional creatives.
Concept Development:
Bring creative ideas to life based on briefs, references, and abstract concepts.
Cross-Functional Collaboration:
Work closely with designers, 3D artists, and motion teams to develop and deliver strong visual concepts.
Creative Adaptation:
Adapt visuals for different formats, platforms, and marketing requirements while maintaining visual consistency.
Visual Quality:
Maintain a high level of detail, artistic quality, style, and visual storytelling across all deliverables.
Requirements
Experience:
2+ years of experience in creative retouching, CG art, promo design, or a similar role.
Portfolio:
Strong portfolio demonstrating promotional creatives, key visuals, and high-quality retouching.
Technical Skills:
Advanced proficiency in Adobe Photoshop and strong practical experience with compositing and photo manipulation.
Visual Skills:
Strong understanding of composition, color, lighting, and visual storytelling.
Creative Approach:
Ability to create atmospheric, engaging, and commercially effective visuals based on briefs and creative concepts.
3D & Compositing:
Experience working with 3D renders and integrating them seamlessly into complex compositions.
Attention to Detail:
Strong attention to detail and the ability to refine visuals to a high-end, polished standard.
Language Skills:
Fluency in Russian.
Nice to have:
Performance Marketing:
Experience working with performance marketing creatives and an understanding of how visuals contribute to campaign performance.
AI Tools:
Hands-on experience with AI image-generation tools such as Midjourney, Stable Diffusion, or similar.
3D Software:
Basic knowledge of 3D software such as Blender or Cinema 4D.
Marketing Awareness:
Understanding of marketing creatives, visual trends, and user attention patterns.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a 3D Artist
to join our
Design Department
.
Discover what you can achieve as a
3D Artist
. In this fully remote role, you will create high-quality 3D assets, icons, environments and characters for our partner's product, promotional materials and marketing campaigns. You will take each brief from reference to final render, modeling, texturing, lighting and rendering assets while keeping the visual style consistent across brands and formats. If you have a strong 3D portfolio, an eye for detail, and enjoy bringing creative ideas to the table, we would love to hear from you!
Responsibilities:
3D Asset & Graphic Creation:
Create high-quality 3D assets, icons, graphical elements, environments, and characters for product needs, promotional materials, and marketing campaigns.
3D Pipeline & Rendering:
Model, texture, light, and render 3D assets based on project and campaign requirements.
Brand Identity & Visual Style:
Maintain and evolve a consistent visual style across different projects, brands, and formats.
Brand Alignment & Consistency:
Develop visuals that are aligned with the brand and maintain visual consistency.
Concept & Creative Development:
Contribute to the development of visual concepts and creative solutions.
Brief Interpretation & Execution:
Interpret design briefs and references and turn them into visually compelling 3D assets.
Ideation & Brainstorming:
Contribute creative ideas during brainstorming and concept development.
Industry Trends & Skill Evolution:
Stay updated with relevant 3D design trends, tools, and techniques.
Requirements
2+ years of professional experience in 3D design and modeling, supported by a strong portfolio
Proficiency in 3D software such as Blender, Cinema 4D, or 3ds Max
Strong modeling skills and ability to work effectively with references
Solid understanding of texturing, lighting, and rendering
Experience with Redshift, Octane, or other rendering engines
Good understanding of composition, visual storytelling, and brand consistency
Proficiency in Photoshop and experience with post-production of 3D renders
Attention to detail and ability to follow briefs while suggesting creative ideas
Good communication skills and ability to work in a fast-paced team environment
Nice to have:
Animation or motion design skills
Experience with digital marketing projects
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Minsk, Belarus; Almaty, Kazakhstan; Tbilisi, Georgia; Yerevan, Armenia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a 3D Artist
to join our
Design Department
.
Discover what you can achieve as a
3D Artist
. In this fully remote role, you will create high-quality 3D assets, icons, environments and characters for our partner's product, promotional materials and marketing campaigns. You will take each brief from reference to final render, modeling, texturing, lighting and rendering assets while keeping the visual style consistent across brands and formats. If you have a strong 3D portfolio, an eye for detail, and enjoy bringing creative ideas to the table, we would love to hear from you!
Responsibilities:
3D Asset & Graphic Creation:
Create high-quality 3D assets, icons, graphical elements, environments, and characters for product needs, promotional materials, and marketing campaigns.
3D Pipeline & Rendering:
Model, texture, light, and render 3D assets based on project and campaign requirements.
Brand Identity & Visual Style:
Maintain and evolve a consistent visual style across different projects, brands, and formats.
Brand Alignment & Consistency:
Develop visuals that are aligned with the brand and maintain visual consistency.
Concept & Creative Development:
Contribute to the development of visual concepts and creative solutions.
Brief Interpretation & Execution:
Interpret design briefs and references and turn them into visually compelling 3D assets.
Ideation & Brainstorming:
Contribute creative ideas during brainstorming and concept development.
Industry Trends & Skill Evolution:
Stay updated with relevant 3D design trends, tools, and techniques.
Requirements
2+ years of professional experience in 3D design and modeling, supported by a strong portfolio
Proficiency in 3D software such as Blender, Cinema 4D, or 3ds Max
Strong modeling skills and ability to work effectively with references
Solid understanding of texturing, lighting, and rendering
Experience with Redshift, Octane, or other rendering engines
Good understanding of composition, visual storytelling, and brand consistency
Proficiency in Photoshop and experience with post-production of 3D renders
Attention to detail and ability to follow briefs while suggesting creative ideas
Good communication skills and ability to work in a fast-paced team environment
Nice to have:
Animation or motion design skills
Experience with digital marketing projects
Benefits
Remote work opportunity;
Flexible working schedule;
Interesting product;
Learning opportunities;
Career growth prospects.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure.
As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale.
_______________________________________________________________________
KEY RESPONSIBILITIES
LEADERSHIP & TEAM DEVELOPMENT
- Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs).
- Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage.
- Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence.
- Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly.
PARTNER ENABLEMENT & TECHNICAL STRATEGY
- Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops.
- Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem.
- Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners.
- Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value.
JOINT GO-TO-MARKET EXECUTION
- Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions.
- Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals.
- Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery.
- Define and track metrics for partner technical readiness, engagement quality, and revenue impact.
PRODUCT & ALLIANCE COLLABORATION
- Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives.
- Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements.
- Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests.
- Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC).
CROSS-FUNCTIONAL LEADERSHIP
- Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort.
- Partner with Marketing to support partner events, conferences, webinars, and demand generation programs.
- Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures.
- Represent Docker at partner events and conferences as a technical expert and evangelist.
OPERATIONAL EXCELLENCE
- Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes.
- Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams.
- Establish tools, systems, and workflows that enable efficient partner engagement and measurement.
- Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies.
- Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives.
- Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams.
- Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs.
- Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies.
- Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools.
- Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops).
- Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations.
- Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives.
PREFERRED
- Operational experience with Docker, Kubernetes, or similar container-based platforms.
- Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines.
- Background in software development, scripting, or infrastructure-as-code.
- Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development.
- Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle.
- Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales.
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- Willingness to travel (~30% expected) to support key partner engagements and events.
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
30 DAYS
- Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy.
- Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners.
- Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities.
- Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders.
90 DAYS
- Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership.
- Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness.
- Lead enablement sessions for selected strategic partners and support joint-account planning activities.
- Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem.
1 YEAR
- Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel.
- Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories.
- Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence.
- Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores.
- Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences.
_______________________________________________________________________
WHY JOIN DOCKER
Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to:
- Shape the technical strategy for how Docker scales through its partner ecosystem
- Build and lead a world-class team of Partner Solution Engineers
- Work with industry-leading partners including major cloud providers, security vendors, and global system integrators
- Influence product direction based on partner and customer insights
- Make a measurable impact on Docker's growth through the channel
- Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances
This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$327.6K– CA$468K OTE
United States: $226.1K – $323K OTE
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
We are seeking a highly skilled
Backend Engineer
to join our team of backend and DevOps experts. In this role, you will design and implement scalable, resilient backend services that power products used by millions of users. You’ll tackle complex engineering challenges, from extracting services from a monolith to designing robust APIs and data migrations, while ensuring performance, stability, and maintainability.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
The Qualities That Set You Apart
Technical Mastery
– Deep knowledge of Java/Kotlin and the Spring framework ecosystem, with proven expertise in backend architectures.
Database Expertise
– Strong understanding of PostgreSQL, MongoDB, and Redis, with the ability to design schemas, optimize queries, and ensure data consistency.
API Design Proficiency
– Experience in designing, building, and maintaining REST APIs with a focus on clarity, scalability, and long-term maintainability.
Analytical Mindset
– Skilled at breaking down complex systems and applying logical, systematic approaches to engineering problems.
Quality-Driven Approach
– Commitment to writing high-quality, maintainable code with comprehensive test coverage.
Adaptability & Growth
– Thrives in dynamic, fast-paced environments. Willing to take ownership of difficult problems and continuously grow technical expertise.
Collaborative Spirit
– Strong communication and teamwork skills, enabling seamless collaboration across engineering and DevOps teams.
Your Background
5+ years of professional software development experience
Proficiency in Java/Kotlin and the Spring framework ecosystem
Experience with observability tools (logging, monitoring, tracing)
Solid understanding of PostgreSQL, MongoDB, and Redis
Hands-on experience in domain modeling and REST API design
Track record of delivering scalable and maintainable systems
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive on our Regulated Verticals team.
About the job
This position is needed to lead relationships and complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity (Verify, Lookup), and Flex. You will drive revenue growth and build strategic, executive-level partnerships with top enterprise financial services and FinTech organizations. As a trusted advisor, you will navigate domain-specific use cases like fraud prevention and personalized engagement while collaborating across Product, Compliance, Finance, and Engineering.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important Regulated Verticals customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define process and build programs.
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Dec 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Data Engineer supporting Billing & Payments Engineering, you’ll join the Finance Data Engineering team and build the foundation for accurate, scalable billing and revenue data across Anthropic. You’ll work closely with Billing Engineering, Finance and Accounting, as well as Product and other partners, to turn billing and payments data into reliable metrics, reporting and insights. You’ll make sure teams have trustworthy data that scales with our growth, and you’ll lead your own projects to enable self-serve insights that help teams make data-driven decisions.
Key responsibilities
Partner with Billing Engineering, Finance and Accounting to understand their data and reporting needs, and translate them into technical requirements
Design, build and maintain data models and pipelines in dbt that transform raw billing, usage and payments data into canonical datasets
Own revenue data accuracy and reconciliation, making sure billing, usage and revenue data tie out across systems
Define success metrics for billing systems, and build the data models and monitoring to track them
Set data integrity standards and SLAs for timely, accurate delivery of billing and revenue data
Share on-call and data operations responsibilities for Finance Data Engineering pipelines
Build dashboards and self-serve data products that track core metrics and deliver insights across the company
Promote best practices for dbt, data modeling and SQL
Influence the Billing Engineering roadmap from a data systems perspective
Build a thorough understanding of our data models and data architecture
Minimum qualifications
Experience as a Data Engineer, Analytics Engineer or in a similar role
Experience with SQL and Python, and building multi-step data pipelines with tools like dbt
Experience with workflow orchestration tools like Airflow, and version control with GitHub
Familiarity with billing concepts such as invoicing, payments, credits, refunds and subscriptions, and experience working with data from billing systems
Experience building dashboards and reporting in tools like Hex for multiple cross-functional teams
Ability to prioritize and deliver practical solutions quickly
Willingness to solve problems end to end, including work beyond the original scope
Ability to define next steps and keep work moving when requirements are unclear
Interest in Anthropic’s mission of building safe and beneficial AI
Preferred qualifications
5+ years of experience as a Data Engineer, Analytics Engineer or in a similar role
Experience partnering with billing, finance or accounting teams on revenue metrics and reconciliation
Experience building an analytics or data engineering function from an early stage
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
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$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted.
Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering.
This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products.
You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes.
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WHAT YOU'LL DO
TECHNICAL VISION AND STRATEGY
- Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms.
- Define and sequence "trusted by default" architecture for 20M developers.
- Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps.
- Establish company-wide architectural principles and security standards.
- Identify high-leverage platform investments that enhance security across all Docker products.
- Proactively position architecture ahead of evolving supply chain threats and regulatory demands.
BUILD SECURITY ARCHITECTURE
Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images.
- Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history.
- Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines.
- Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility.
- Align with and help shape emerging supply chain security standards.
- Ensure security controls remain fast and unobtrusive so developers keep them enabled.
SDLC AND DEVELOPER WORKFLOW INTEGRATION
- Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment
- Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us
- Define the developer experience for security tooling, where the secure path is the fast path and the default path
- Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow
- Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives
TECHNICAL EXCELLENCE AND INFLUENCE
- Work with leaders across engineering to drive strategy and execution
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement
- Participate in executive-level discussions, providing architectural perspective on business decisions
- Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability
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WHAT YOU'LL BRING
DOMAIN EXPERTISE
- 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling
- Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations
- Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence
- Practical knowledge of supply chain security frameworks and standards
- Expertise in API design, service architecture, and scalable system integration
- Proven record delivering large-scale distributed systems for millions of users and enterprise customers
- Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure
- Bachelor's degree in CS, Engineering, or equivalent practical experience
STRATEGIC AND BUSINESS IMPACT
- Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals
- Experience converting business strategy into technical architectures and roadmaps
- Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes
- Experience leading build-vs-buy decisions for core platform components
LEADERSHIP AND INFLUENCE
- Ability to lead large, cross-company technical initiatives across multiple engineering teams
- Experience partnering with VPs and executives to define and execute technical strategy
- Proven ability to influence technical direction and build consensus without direct authority
- Strong communication skills for presenting to executives and driving organization-wide alignment
- Experience mentoring senior engineers and developing technical leaders
ENTERPRISE CONTEXT
- Experience building products that serve enterprise customers with complex security and compliance requirements
- Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications
- Understanding of how enterprise security teams evaluate, procure, and operate tooling
PREFERRED
- Scale experience at a security, developer tools, or infrastructure software company
- Experience with containers (Docker, Kubernetes) or developer platforms
- Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition
- Proven ability to migrate legacy systems without disrupting business operations
- Contributions to open-source security tools or supply chain security standards
- Recognized technical leader via speaking, publishing, or open-source work
- Advanced degree in CS, Engineering, or a related field
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WHAT SUCCESS LOOKS LIKE
SECURITY POSTURE
- Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration
- Build-time threat classes are addressed architecturally rather than through detection after the fact
- Developers keep security controls enabled because the controls are fast and unobtrusive
BUSINESS ENABLEMENT
- Security and governance capabilities directly unblock enterprise revenue
- New product SKUs launch in weeks instead of months through the billing platform
- Usage-based billing supports monetization of new security and AI product lines
PLATFORM LEVERAGE
- Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months
- Shared security primitives replace fragmented per-product implementations
- Platform systems achieve 99.9%+ uptime for business-critical workflows
ORGANIZATIONAL IMPACT
- Recognized across Docker as the definitive technical authority on build and supply chain security
- Multiple Staff and Principal engineers developed who can own major domains
- Docker's voice carries weight in the external supply chain security conversation
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $219K – $352K base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About The Team
Most people know Deliveroo as the app that brings sushi or burgers to their front door. Deliveroo for Work (DfW) is our dedicated B2B arm. We help businesses - from tech startups to global law firms - manage their corporate catering and employee food perks.
Whether it’s providing late-night meals for hardworking teams, organising office pop-ups, managing monthly "stipends" for remote workers, or catering massive boardroom events, DfW is the secret ingredient to a happy office culture. We offer companies a centralised platform to control spending while giving their employees access to the best restaurants in the city.
About The Role
As a Corporate Service Centre Agent, you will be the first point of contact for our corporate clients balancing client care with commercial growth applying a care-first mindset in this dual purpose role. Day to day, you’ll own onboarding new clients, handling account queries, and resolving escalations for all our markets but predominantly working in our French market, whilst identifying opportunities for growth, both reactively and proactively. As our SMB segment continues to expand, you will grow and retain our SMB portfolio by building strong client relationships and tailoring recommendations to client needs.
You’ll be part of a dynamic and supportive team in our Paris office, working under a hybrid model (at least three days a week in the office). This role will require a small amount of shift work to cover for our companies based in UAE, Italy, France and Belgium.
This role has 37.5 working hours per week from Monday to Friday, 8:00 am to 8:00 pm.
Salary: this role offers a 30.800€ annual base salary + up to 7.700€ yearly bonus based on performance.
Key Responsibilities
Care (50%):
Client onboarding:
Guide new clients through their first Deliveroo for Work experience, ensuring a smooth transition.
Customer service:
Handle account-related queries, educate clients on our platform, and provide outstanding support through email and telephone
Issue resolution:
Manage escalations efficiently, offering appropriate solutions to maintain high client satisfaction.
Commercial (50%):
Account Management Assistance:
Support Corporate Account Managers with reporting, auditing key accounts, and data entry tasks.
SMB Account Management & Upselling:
Identify and act on opportunities to expand usage within existing accounts through email and telephone calls.
Commercial Ownership:
Take ownership of the health and growth of your accounts, tracking spend and engagement, supporting renewals, and flagging retention risks early.
Requirements
This team will be looking after Corporate Accounts so the ideal candidate is organised and has a strong sense of customer service, whilst understanding the corporate world. The position would be suited to someone enthusiastic about securing a client-facing role with a variety of different tasks to do each day. This role is for you if you:
Native or fluent in English and French
A driven and hardworking individual with experience in customer service and account management
Commercial awareness and account management experience, with confidence in upselling, building client relationships and using data to drive growth
A strong understanding of Excel
Excellent verbal and written communication skills
Identifying complex issues and thinking on your feet to come up with the right solution
Able to adapt to day-to-day challenges in relation to tasks assigned to you
A team-oriented attitude, willing to collaborate and support colleagues
Experience and ability to utilise AI tools
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is seeking a Head of Solutions Engineering to turn customer operational needs into feasible, commercially compelling robotics solutions. Based in Boston, you will partner with the Commercial, Product, Engineering and Deployment teams to lead technical discovery, define customer requirements and build a clear path from initial evaluation to scaled deployment.
Initially, you will be the core individual contributor: personally visiting customer sites, designing solutions, developing technical proposals and creating the pre-sales material the Commercial team needs. As demand grows, you will establish and lead the Solutions Engineering function across the UK/EU, US and MENA, hiring and developing regional engineers while retaining direct involvement in strategic opportunities.
WHAT YOU'LL DO
- Customer discovery and requirements:
- Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns and constraints; identify repeatable, high-value use cases for humanoid robotics.
- Align customer Operations, Engineering, IT, Safety, Procurement and executive stakeholders on the problem to solve and measurable success criteria, including throughput, availability, accuracy and human intervention.
- Build credible business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback and sensitivity to performance and deployment ramp-up.
- Solution design and Product partnership:
- Define solution concepts, workflows, layouts, robot configurations, infrastructure and interfaces with customer systems such as WMS, MES, ERP and existing automation.
- Work with Product and Engineering to validate feasibility, distinguish demonstrated capabilities from development requirements, and agree capability gaps, owners, validation plans and realistic timelines.
- Translate customer demand into prioritised Product requirements, balancing commercial value, engineering effort and the potential to reuse capabilities across customers.
- Identify safety, cybersecurity and deployment compliance requirements, coordinating with the relevant specialists and documenting the actions needed for customer approval.
- Technical pre-sales and commercial enablement:
- Own the technical content of proposals, solution specifications, statements of work, RFI/RFP responses and customer technical due diligence, working with Commercial and Legal on commitments.
- Provide technical cost and resource estimates to support pricing, deployment planning and commercial risk assessment.
- Create and maintain the full pre-sales technical library: capability and performance evidence, use-case descriptions, technical presentations, reference architectures, layouts, integration guides, FAQs, demonstration assets, business-case models and requirements/SOW templates.
- Train Commercial colleagues and relevant partners to qualify use cases, gather the right site data and communicate approved technical capabilities consistently.
- Use operational modelling and simulation to assess suitability and deployment economics, including Humanoid AnalitIQ where appropriate.
- Validation, acceptance and deployment handover:
- Define the technical scope of demonstrations, proofs of concept and pilots, including baseline measurements, test conditions, resources, milestones, pass/fail criteria and the evidence required for acceptance.
- Work with Commercial to connect each evaluation to a measurable long-term business case and a credible path to larger fleet or multi-site deployment.
- Coordinate technical input to trials with Product, Engineering and Deployment; evaluate results, resolve gaps and translate learning into revised requirements and reusable material.
- Build and lead the global function:
- Define the Solutions Engineering operating model, ownership, technical review process and engagement with regional sales teams, Product, Engineering and Deployment.
- Develop a phased hiring and coverage plan across the UK/EU, US and MENA, aligned to pipeline value, opportunity complexity, travel demand and delivery capacity.
- Recruit, onboard, coach and lead regional Solutions Engineers, establishing consistent standards for discovery, solution design, technical documentation and commercial judgement.
- Establish the tools, CRM discipline, knowledge base and reporting needed to track requirements, feasibility decisions, proposal progress, technical risks and team performance.
WHAT WE'RE LOOKING FOR
- 8+ years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering or a similar customer-facing technical role, ideally within robotics, industrial automation or complex hardware solutions.
- Solid understanding of industrial workflows, automation systems and integrations with platforms such as WMS, MES and ERP.
- Strong commercial acumen, with experience building business cases, ROI models, fleet-sizing estimates, TCO assessments and deployment cost models.
- Ability to work cross-functionally with Commercial, Product, Engineering, Deployment and customer stakeholders to validate feasibility, manage technical risks and align on delivery commitments.
- Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics or AI-driven automation.
- Familiarity with operational modelling, simulation tools and robotics deployment economics.
- Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company.
- Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US and MENA.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief