Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The Role
We are seeking an experienced Director, Provider Performance & Analytics to build and oversee the measurement architecture for provider performance across all clinical service lines. In this role, you will define how Lyra measures provider capacity, availability, schedule utilization, productivity, and quality across a diverse clinical workforce spanning therapy, coaching, medication management, high-acuity care, substance use treatment, and neuropsychology.
Operating at the intersection of Clinical Leadership, Operations, Data Analytics, Finance, and Product, you will establish common performance definitions, build scalable measurement frameworks and executive dashboards, diagnose systemic performance variation, and translate data insights into operational management systems.
The ideal candidate brings strong healthcare analytics and performance expertise—combining hands-on quantitative data fluency and systems thinking with proven operational judgment in a complex healthcare environment.
What You’ll Do:
Performance Architecture & Vision:
Define the multi-year roadmap for provider performance measurement and management across therapy, coaching, medication management, high-acuity care, substance use treatment, neuropsychology, and future service lines. Establish a unified performance architecture that appropriately accounts for differences in clinical disciplines, care modalities, and patient populations.
Metric Logic & Data Governance:
Partner with Clinical, Analytics, Finance, and Operations leaders to define the exact metrics and methodologies for provider supply, availability, active panel capacity, schedule utilization, productivity, and access. Establish standardized metric definitions, governance, and single sources of truth across the enterprise.
Analytics, Dashboards & Decision Support:
Translate performance strategy into actionable dashboards, scorecards, forecasting capabilities, and decision-support tools. Ensure data is tailored for action across all levels—from frontline providers and clinical managers to service-line and C-suite leadership.
Systemic Diagnosis & Capacity Oversight:
Develop scalable approaches to model provider capacity across employment models (W2 vs. 1099), clinical specialties, and care modalities. Partner with service-line leaders to establish appropriate productivity expectations and identify the operational drivers of provider availability and utilization.
Ownership of Provider Reviews & Escalations:
Establish mechanisms for provider goal setting, performance reviews, and escalations. Partner closely with Clinical Leadership and People teams on appropriate ownership of individual provider performance.
Executive Reporting & Business Reviews:
Develop executive-level reporting and recurring business-review mechanisms (WBRs/QBRs) that clearly communicate network trends, variations, risks, and opportunities, helping senior leaders translate insights into organizational priorities and investment decisions.
Team Scaling & Cross-Functional Leadership:
Build, mentor, and develop a high-performing operations and analytics team, and serve as a trusted partner to senior leaders across Clinical, Operations, Analytics, Finance, Product, and People to build alignment.
Core Requirements:
8–12+ Years in Healthcare Analytics, Health-Tech Operations, Care Delivery, or Strategy:
Proven experience leading complex analytical or operational initiatives within health systems, care delivery organizations, multi-site medical groups, tech-enabled health platforms, value-based care, or healthcare management consulting.
5+ Years of Direct People Management:
Demonstrated track record of scaling high-performing analytics or operations teams and fostering a culture of disciplined problem-solving.
Systems Thinking & Problem Structuring:
Exceptional ability to break down complex, ambiguous business problems, define underlying metric frameworks, isolate root-cause drivers, and translate quantitative insights into clear operational solutions.
Quantitative Data Fluency:
Hands-on technical data comfort (e.g., SQL, BI platforms like Domo/Tableau/Looker, data schema scoping) with a strong track record of partnering directly with Data Science, Engineering, and BI teams on data modeling and metric logic.
Strategic Clinical & Executive Partnership:
Proven track record of collaborating effectively with non-technical executive stakeholders—especially clinical or medical leaders—to build buy-in, translate complex data, and establish shared operational goals.
Preferred Experience:
Direct Care Delivery & Provider Analytics Depth:
Prior experience specifically designing provider performance measurement frameworks, capacity models, or schedule utilization metrics within a medical group, health system, or direct care delivery organization.
Complex Network & Employment Scaling:
Experience managing performance metrics or capacity modeling across heterogeneous clinician types (e.g., prescribers vs. therapists) or hybrid employment models (W2 vs. 1099).
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Director, Provider Performance & Analytics, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $134,000 - $184,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States of America
Workplace: Remote
Veda builds vault infrastructure for DeFi at scale. We manage Billions in total value locked across 15+ blockchain networks, powering yield strategies for partners including Kraken, Etherfi, MetaMask and Plasma. Our protocol turns complex multi-chain DeFi positions into simple vault interfaces that institutional and retail users can actually trust.
We seek individuals with high agency to join us in defining the next phase of DeFi growth and adoption. The ideal candidate takes ownership, thrives in a fast-paced environment, and adapts swiftly to evolving demands.
ROLE
The Compliance Director is responsible for overseeing Veda’s global compliance framework, ensuring that its vault infrastructure and DeFi strategies operate in full compliance with applicable laws, regulations, and industry standards. This role focuses on maintaining robust compliance controls across Veda’s products, partnerships, and operations, with an emphasis on custody, data protection, and regulatory requirements.
The Compliance Director will report to and work closely with Veda’s General Counsel to ensure the proper policies and procedures are in place to support Veda’s operations and the compliance needs of our partners, address regulatory issues, and help create a culture of integrity and accountability throughout the organization.
WHAT YOU’LL DO
Regulatory Compliance & Oversight
- Design, implement, and maintain Veda’s compliance programs, policies, and procedures covering AML/CFT, sanctions, data security, third party diligence, and more.
- Monitor and interpret regulatory developments affecting decentralized finance.
- Ensure that Veda’s products and client integrations comply with relevant financial and data protection laws (e.g. GDPR, or equivalent regional frameworks).
- Manage compliance due diligence for client and partner relationships.
- Act as primary compliance contact for regulators, auditors, and enterprise partners.
Program Execution & Monitoring
- Conduct ongoing monitoring and internal reviews to assess compliance with regulatory and operational standards.
- Lead internal investigations and ensure timely remediation of compliance issues.
- Maintain and report compliance metrics to the General Counsel and executive leadership.
- Coordinate responses to external audits, certifications, and regulatory examinations.
Policy & Control Management
- Oversee and update compliance documentation, including AML policies, data retention, and information security standards.
- Support risk assessments and control testing to ensure ongoing compliance and operational resilience.
- Partner with Product, Security, and Engineering teams to align product design with compliance and privacy-by-design principles.
Training & Awareness
- Develop and deliver targeted compliance training programs for staff.
- Promote a proactive compliance culture across all levels of the company.
WHAT WE’RE LOOKING FOR
- 5+ years of compliance or regulatory experience in fintech, financial services, or crypto.
- Knowledge of AML/CFT regulations, data protection laws, and financial regulatory frameworks relevant to crypto and DeFi.
- Experience managing compliance programs in regulated or partner-facing environments.
- Passion and familiarity for decentralized finance and open-source ecosystems.
- Proactive, self-directed, and comfortable operating in a fast-moving startup environment.
WHY JOIN US?
- Help shape the technical foundation of a rapidly growing DeFi ecosystem
- Work directly with top-tier fintechs, protocols, and institutional partners
- High autonomy and ownership in an early-stage, fast-moving team
- Competitive compensation
- Fully remote and globally distributed
COMPENSATION AND BENEFITS
Your level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge, skills and direct experience. Base salary is just one part of your total rewards package at Veda. If you are in the United States, you will also receive access to comprehensive medical, dental, and life insurance in the US.
Location: New York
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to a fair and inclusive workplace
At the FT, we are committed to creating a fair and inclusive workplace where everyone has equal opportunity to succeed. We welcome and value different perspectives and strive to ensure all employees are heard and supported. We believe people do their best work when they can be themselves and have the flexibility they need to balance their work and personal lives. We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination.
The role / Position overview
FT Specialist is seeking a
Data Journalist
to join our growing data journalism team, producing exclusive, data-driven reporting and visual storytelling for
Ignites
and
BoardIQ
.
This role sits at the intersection of journalism, data analysis and visual design. You will be responsible for sourcing, cleaning, analysing and interpreting complex datasets to uncover original stories covering various aspects of the mutual fund and ETF industry as well as the boards that oversee those products on behalf of investors. You will also create engaging visualisations and interactive content that help our journalism stand out and deliver insights readers cannot find elsewhere.
Working as part of a six-person Data Visualization team, you will collaborate closely with reporters and editors across both publications while reporting to the Managing Editor of Data Visualization. The successful candidate will be equally comfortable developing ambitious long-term investigative and analytical projects as well as delivering shorter-turnaround stories that respond to emerging industry trends and news events.
We are looking for a curious, collaborative and entrepreneurial journalist who is passionate about using data to reveal meaningful stories and who is committed to continually developing their skills in a fast-evolving newsroom environment.
Important:
This is an editorial journalism role, not a data analyst or data science position. Candidates must have professional journalism or reporting experience.
Applications from candidates whose experience is primarily in data analytics, business intelligence or data science, without demonstrated reporting experience, will be automatically rejected.
Key responsibilities
Develop original, data-driven stories covering the mutual fund and ETF industry as well as directors and boards that oversee those products.
Source, collect, clean and analyse structured and unstructured datasets using a range of journalistic and analytical techniques.
Build compelling charts, graphics and interactive visualisations that enhance storytelling and audience engagement.
Identify trends, anomalies and opportunities within datasets that lead to exclusive reporting.
Deliver both long-term analytical projects and shorter-turnaround assignments driven by current events and industry developments.
Collaborate closely with reporters, editors and visual journalists across
Ignites
and
BoardIQ
.
Support colleagues in applying data journalism techniques and interpreting quantitative information accurately.
Use public records, databases, APIs, web scraping techniques and proprietary datasets to uncover new reporting opportunities.
Ensure all reporting and analysis meets the highest standards of accuracy, transparency and journalistic integrity.
Contribute to the ongoing development of data journalism capabilities across FT Specialist.
Required skills / experience
Strong analytical and problem-solving skills, with the ability to identify meaningful insights from complex information.
Experience communicating data, research findings or business insights clearly to a range of audiences.
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
Excellent collaboration and partner management skills, with experience working across teams and subject areas.
Curiosity and a proactive approach to uncovering opportunities, trends and areas for deeper investigation.
Strong attention to detail and commitment to accuracy.
Experience using data, research or quantitative analysis to support decision-making, storytelling or audience engagement.
An interest in developing or expanding technical skills in areas such as Python, R, data visualisation, databases or related analytical tools.
Knowledge of FT products, audiences, editorial standards or internal workflows that can help accelerate impact in the role.
We welcome applications from colleagues across
Editorial, Product & Technology, Audience, Research, Commercial and other FT business areas
who can demonstrate transferable analytical, storytelling or data-focused skills.
Candidates looking to take the next step in their career and grow into a more specialised data journalism role are encouraged to apply.
Please submit your application by Monday, November 30th 2026 by 5pm ET.
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, health coverage, 401k and company match, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
A reasonable estimate of the salary range for this role is
$75,000–$80,000
. To ensure pay fairness, the successful candidate will be offered a salary within the estimated salary range based on a number of considerations including but not limited to: skills; experience and training; certifications; and other business and organisational needs. The disclosed range estimate is for our NYC office and has not been adjusted for other locations.
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Location: Remote
Workplace: Remote
Our Team
Dandelion Health unlocks a layer of unexplored clinical depth that has been previously inaccessible at scale. By combining all the raw multimodal data from community health systems with validated AI models, we deliver regulatory-grade scientific insights and products that give teams the evidence to design better trials, enroll the right patients, and generate AI-powered insights that drive confident decisions across the development and commercial lifecycle.
Your Role
You are an ambitious and experienced Product Manager.
As the Staff Product Manager – Life Sciences, you will be responsible for defining and executing the product strategy for Dandelion’s life science data products. This role is hands-on and strategy-driven, focused on translating market and customer insights into a clear product vision, roadmap, and shipped outcomes.
You will lead product discovery and strategy efforts across Dandelion’s life science offerings - identifying high-leverage problems to solve, evaluating opportunities, and making prioritization decisions that balance customer needs, platform scalability, and long-term business impact.
You will work closely with commercial, engineering, and data science partners to define product requirements, shape technical approaches, and drive execution from concept through launch. Your focus will be on building scalable, repeatable data products rather than bespoke customer solutions.
This role is ideal for someone who enjoys owning product strategy end-to-end, thrives in ambiguity, and wants to operate at the intersection of life sciences, data infrastructure, and applied AI - with deep ownership over what gets built and why.
Finally, you are not afraid to get your hands dirty - this is a small, early-stage company with enormous ambitions and everyone pitches in to do everything.
You will report directly to the Chief Technology Officer.
Responsibilities
- Define and own the product vision and roadmap for Dandelion’s life science data products, aligning customer needs, technical feasibility, and business strategy.
- Lead product discovery and strategic research, including market analysis, problem validation, and targeted customer interviews to inform roadmap decisions.
- Identify high-impact opportunities to build scalable data products and applications for life science and clinical development use cases.
- Translate product strategy into clear product requirements, success metrics, and prioritization frameworks.
- Design and implement AI-enabled automation and workflows that improve data access, analysis, and clinical development processes for life science customers
- Partner closely with engineering and data science to shape technical approaches, make tradeoffs, and drive execution from concept through launch.
- Evaluate product performance and usage to iterate on features, improve outcomes, and guide future investment.
- Stay current on life sciences, clinical development, and clinical AI trends, using industry insight to inform product direction and differentiation.
Qualifications
- Bachelor's degree
- 7+ years total experience, 4+of proven experience building data products or platforms for life science or healthcare customers.
- Strong product discovery and strategy skills, including leading customer interviews and translating insights into roadmap decisions.
- Technical fluency, including comfort working with:
- Data infrastructure
- LLMs to build prototypes and demos
- Experience partnering closely with engineering and data teams to deliver complex products.
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders.
- Comfortable operating in ambiguity and wearing multiple hats in an early-stage company
Preferred:
- Experience building 0→1 products or taking early products to scale for life science customers
- UX or product design experience, with strong intuition for customer workflows and usability.
- Prior data science or analytics experience.
Team Benefits
- Remote work and flexible hours. Availability needed for meetings, which we try to keep to a healthy minimum
- Complete wellness benefits including healthcare, dental, vision, PTO, sick days and more. Ask for details
- Professional development days to build your skills
- Collegial work environment
- Academic bent towards inquiry and problem solving but start-up speed and flexibility
- Great balance of focus time to work on projects but easy to access team members to discuss issues and work collaboratively
- Dandelion is a mission-driven company that is focused on improving patient care
Location: Annapolis, MD
Title:
Clinical Supervisor
Job Code:
000747
FLSA Status:
Non – Exempt
Reports To
: Clinical Director - Nursing
Position Objective
The Clinical Supervisor directly supervises staff and is a clinical expert practitioner specific to the unit at education/staff development functions as well as designated management functions to promote high quality, cost effective health care.
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources
Essential Functions
1.
1.
Clinical Decision Making/Judgment
·
Demonstrates expert clinical knowledge and skill in the specialization of the unit or initiative.
·
Provides for the coordination of patient care throughout the continuum for areas of responsibility.
·
Serves as an expert clinician, acting as a clinical resource for the staff.
·
Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols
·
And patient care delivery.
·
Expertly organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
·
Assists others in prioritizing patient care.
2.
2.
Nurse-Patient Family Relationships
·
Expertly provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
·
Demonstrates expert skill in managing and planning care for complex patient/family scenarios including physical, psychosocial, spiritual and learning needs of the patient/family.
3.
3.
Clinical Scholarship
·
Effectively performs and improves all processes in order to achieve excellence with regard to AAMC’s quality standards and benchmarks.
·
As part of unit leadership, collaborates in developing, monitoring and changing practice as a result of performance improvement initiatives.
·
As part of unit leadership, collaborates to provide direction for staff development activities and orientation programs and staff meetings
·
Member of a professional organization specific to unit/initiative.
·
Maintains certification in specialty.
·
Supports Evidence Based Practice in clinical specialty to guide nursing practice, development of plans of care and interventions.
4.
4.
Clinical Leadership
·
Demonstrates the ability to enhance skills and performance of others in order to achieve professional and organizational goals. The competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmentally experience/opportunities.
·
Demonstrates the ability to optimize utilization of staff, matching staff talents and proficiencies to organizational needs in making, evaluating and reorganizing patient care assignments.
·
As part of unit leadership, manages daily operational throughout process in collaboration wth other unit leaders, Administrative Coordinator, Care Management, other nursing unit and support services to include room assignments, rounds/huddles, transfers/discharges. Bed Board, full capacity protocol initiation, and effective communication with other disciplines and departments.
·
As part of unit leadership is responsible for review and implementation of the Joint Commission standards in collaboration with other unit leaders, including participation in Tracers.
·
Fosters interdisciplinary collaboration by chairing or serving as a representative for nursing on hospital-wide and service line committees and/or councils.
·
As part of unit leadership, participates in goals setting and prioritization.
·
As Unit Supervisor, is responsible for human resource management including but not limited to staffing and scheduling, performance evaluation, disciplinary action, orientation/development, and staff selection.
·
Educates and precepts new staff.
·
Demonstrates competency in computer documentation when completing patient records and serves as a resource.
·
Participates in fiscal management of unit to include ParEX oversight, managing repair requests and follow up for broken equipment, evaluation of new equipment and daily management of schedule to insure appropriate staffing levels for volume and acuity.
Knowledge/Experience:
Required Minimum Education:
BSN
Preferred:
MSN
Required Minimum Experience:
3 years as an RN in specialty related field
Required License / Certification:
Maryland RN license
BLS
Where applicable, specialty certifications are required by entity and must be obtained within 12 months of hire.
Working Conditions/Physical Requirements:
Medium
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Remote (Peru)
Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies,
and we’re now part of Livefront
. We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks.
We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future.
We’re looking for an outstanding AWS Engineer to join our team. This role is available across our primary LATAM hub in Peru.
Who you are
You are an experienced cloud engineer who understands that operating reliable systems starts with understanding what those systems are doing. You bring deep AWS expertise and have designed observability solutions that give engineering teams meaningful visibility into the health, performance, and behavior of complex applications and infrastructure. You are comfortable working across metrics, logs, traces, dashboards, alerting, and instrumentation, and you know how to turn telemetry into actionable insights, not noise. You communicate clearly with development teams and stakeholders, approach reliability problems methodically, and thrive in a consulting environment where technical environments, clients, and priorities change.
What you will be doing
Design and implement observability strategies for applications, infrastructure, containers, and distributed systems running in AWS.
Build monitoring, logging, tracing, alerting, and visualization solutions using AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Service for Prometheus, and Managed Grafana.
Instrument applications and services using OpenTelemetry and other modern observability standards and frameworks.
Build meaningful dashboards, alerts, SLIs, and SLOs that help teams identify performance and reliability issues before they impact users.
Partner with other engineers to improve observability throughout the software development and deployment lifecycle.
Design and manage scalable AWS infrastructure using infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, ECS, and EKS.
Analyze production incidents using metrics, logs, and distributed traces to identify root causes and recommend improvements.
Help clients improve the performance, reliability, scalability, and cost-effectiveness of their AWS environments while documenting reusable observability patterns and practices.
Why you should apply
You want to work with passionate, talented people who are always looking for ways to make things better.
You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
You have a history of keeping promises, doing what is right, and spending energy on what matters.
You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
You want to work on projects that have outsized impact and reach.
You believe in sweating the details, committing to quality, and taking pride in going the extra mile.
What you bring to the table
Deep hands-on experience designing, building, and operating production environments in AWS across core infrastructure, networking, security, and container services.
Strong experience designing observability solutions across metrics, logs, traces, dashboards, alerting, and application performance monitoring.
Hands-on experience with AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Prometheus, and Managed Grafana, along with OpenTelemetry and tools such as Prometheus, Grafana, Datadog, Dynatrace, New Relic, or Splunk.
Experience defining SLIs, SLOs, and alerting strategies and using telemetry to troubleshoot incidents, perform root cause analysis, and improve system reliability.
Experience with infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, Amazon ECS, or Amazon EKS.
Strong scripting and automation skills using languages such as Python, Bash, or PowerShell.
Excellent written and verbal communication skills and the ability to explain complex infrastructure, reliability, and observability concepts to technical and non-technical stakeholders.
Bonus points if you…
Hold relevant AWS certifications, such as AWS Certified Solutions Architect or DevOps Engineer
Have experience designing observability solutions for large-scale distributed systems or microservices architectures.
Have experience with SRE, incident management, production operations, or optimizing telemetry volume and observability costs at scale.
Have a background working directly with clients in a consulting or professional services environment.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Finance organization owns product strategy and bid development, long term profitable growth strategy and new market evaluation and execution, and strategic projects. In this role, you will report to the Chief of Staff to the CFO.
Clover Health is seeking a dynamic, strategic, and highly analytical leader to join our team as the Senior Manager, Medicare Product & Market Intelligence. This pivotal role is responsible for long-term profitable growth strategy, bid strategy and pricing, AEP planning, and execution of strategic projects.
Reporting to the Chief of Staff to the CFO, this role will lead the development and execution of Medicare growth, product, and bid strategies, bringing together financial, market, operational, and competitive insights to influence enterprise decisions. The Senior Manager will frame strategic options, recommend tradeoffs, and align cross-functional leaders around plans that support profitable growth.
This is an ideal opportunity for a strategic thinker who excels at complex problem-solving and can translate data into actionable, market-specific plans, and execution.
As a Senior Manager, Medicare Product & Market Intelligence, you will:
Bid Strategy & Program Management: Lead the annual bid development process, ensuring alignment between strategic goals, financial targets, and benefit design. Define the PBP-specific strategy considering positioning, growth potential, MCR targets, and service area. Recommend innovative supplemental benefit offerings.
Competitive Intelligence: Build and lead Clover’s competitive intelligence capability, integrating competitor enrollment, benefit design, pricing, market strategy, and broader industry trends into recommendations that shape product, bid, and market decisions. Develop scalable, AI-enabled tools and frameworks that enable ongoing use across the organization.
Product Strategy: Evaluate the performance and strategic fit of the product portfolio. Develop and present data-driven recommendations for product enhancements, repositioning, or new plan launches to achieve profitable growth.
Benefit Strategy: Shape detailed strategy for benefit changes, partner with Actuarial on financial impact and Growth team on sales impact and competitive positioning.
P&L Modeling: Develop and interpret multi-year scenario models to forecast membership growth and financial performance and inform long-term strategic decisions.
New Market Evaluation and Execution: Drive evaluation of new geographic markets. Develop and execute the playbook for market entry, defining resource needs, key milestones, and cross-functional ownership from initial analysis to operational launch (network adequacy, bid strategy, growth execution).
Performance Reporting: Oversee analysis and preparation for monthly business reviews in partnership with the Chief of Staff.
Special Projects: Lead the evaluation and strategy development for innovative partnerships and other priority growth initiatives. Execute and own projects end to end, from recommendation through implementation.
Success in this role looks like:
Successfully leading the annual bid process in partnership with the Chief of Staff, delivering a competitive and financially sound product portfolio that supports profitable membership growth.
Acting as a SME with Clover’s and competitor’s benefits, and working cross-functionally with Actuarial, Finance, Growth, and Operations to implement benefits.
Owning the development and launch of new, scalable AI-enabled tools and reports that provide actionable competitive intelligence to leadership and key business partners.
Creating robust enrollment and financial models that directly inform and influence the company's long-term growth strategy, including decisions on product design and new market entry.
You should get in touch if:
Bachelor’s degree in Finance, Economics, Business, Healthcare Administration, or a related field; MBA or other advanced degree highly preferred.
7-10+ years of experience in strategic planning, corporate development, finance, or management consulting, with a strong preference for experience within the Medicare Advantage or managed care industry.
Exceptional quantitative analysis skills; ability to build and manage high level multi-year financial and membership scenario models.
Deep understanding of Medicare Advantage economics, bid mechanics, and the drivers of profitable growth. Deep understanding of Medicare benefits and pricing.
Demonstrated experience leading market expansion or new product development projects from concept to execution.
Proven ability to analyze competitor strategies and market trends to inform business decisions.
Excellent project management skills and experience leading large-scale, cross-functional initiatives.
Outstanding communication and presentation skills, with the ability to distill complex information into clear, actionable insights for an executive audience.
A proactive, results-oriented mindset with the ability to thrive in a fast-paced, dynamic environment.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$129,200
—
$168,000 USD
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ciudad de México, Mexico
Workplace: hybrid
Location: Mexico City (Hybrid for Mexico location and remotely for others locations) |
Department: Strategy D&A Office
Company: NOVACARD
Be part of NOVACARD’s transformation into a truly data-driven fintech.
We’re looking for a Strategy & Data Governance Analyst — a key contributor bridging business strategy, financial analytics, and enterprise data management.
Your mission is to build a data-empowered decision culture: translate data into strategic insights, ensure data quality and governance, and support data-driven business planning.
📝 What You’ll Do – Responsibilities:
📈 Drive Strategic Analytics
· Analyze company performance across key fintech metrics: acquisition, activation, retention, monetization, and churn.
· Build and maintain unit-economics models to evaluate channel profitability, LTV/CAC dynamics, and payback periods.
· Identify growth drivers, operational inefficiencies, and levers for strategic improvement.
· Provide analytical support for strategic planning, quarterly targets, and investment prioritization.
🧠 Lead Data-Driven Transformation
· Design and implement a framework for data-driven decision-making across departments.
· Establish standardized KPI definitions, reporting hierarchies, and accountability chains.
· Support leadership in translating business goals into measurable data objectives.
🧩 Build Data Governance Framework
· Coordinate creation and maintenance of core governance artifacts:
· Metadata descriptions
· Enterprise Data Catalog
· Data Lineage (technical and business flow mapping)
· Business Glossary (data stewards and owners register)
· Data Quality Rules & Profiling metrics
· Data Observability & Monitoring dashboards
· Collaborate with IT, Data Engineering, and Product teams to ensure reliable and transparent data flows.
🔍 Maintain Data Quality & Trust
· Define and monitor data quality KPIs: completeness, consistency, timeliness, and accuracy.
· Investigate data anomalies and drive root-cause analysis with responsible teams.
· Build automated data quality and observability processes within DWH and reporting layers.
🧪 Run Strategic Experiments
· Design and analyze A/B and multivariate tests supporting product and business hypotheses.
· Measure incremental impact of product, pricing, and communication changes on key business metrics.
· Apply statistical rigor to evaluate significance and scalability of experimental results.
📊 Deliver Executive Insights
· Develop dashboards and reports that translate complex data into actionable recommendations for management.
· Support financial planning, forecasting, and scenario analysis with data-driven models.
· Ensure consistent alignment between operational KPIs and strategic company goals.
🤝 Cross-Functional Collaboration
· Act as an interface between Strategy, Product, Data, and Finance teams.
· Promote data stewardship culture and educate teams on proper data usage and governance principles.
· Facilitate adoption of data-governance tools and processes across the organization.
📝 Regular Tasks:
· Maintain financial and operational KPI dashboards in Power BI (or similar).
· Conduct deep-dive analyses on acquisition, retention, and monetization metrics.
· Support management in quarterly OKR reviews with analytical insights and forecasts.
· Curate metadata, lineage, and glossary entries for critical datasets.
· Track implementation of governance policies and compliance with data ownership model.
· Evaluate effectiveness of data quality monitoring tools and workflows.
· Prepare and present analytical materials for leadership and board-level reviews.
💻 Skills & Tools:
✅ SQL – advanced level for analytics and governance queries.
✅ Python – for modeling, statistical analysis, and data validation.
✅ Power BI (or similar- Tableau, Looker etc) – for data storytelling and executive reporting.
✅ Data Governance Platforms – experience with Ataccama, Collibra, Alation, OpenMetadata or etc.
✅ DWH & Integration – understanding of pipelines, data lineage, and data catalog integration (Postgres, etc.).
✅ Statistics & Experimentation – hypothesis testing, regression, causal inference, cohort analysis.
✅ Financial & Strategic Analysis – familiarity with unit economics, LTV, CAC, margin modeling.
🌟 Soft Skills:
🗣️ Strategic Communication – ability to distill analytical insights into concise strategic narratives for executives.
🧩 Systems Thinking – connects operational processes, data flows, and financial outcomes.
📋 Project Management – coordinates cross-team governance initiatives.
🔎 Critical Thinking – detects weak points in data logic and decision frameworks.
🤝 Stakeholder Leadership – builds alignment among Product, Risk, Marketing, Operations, Legal, Finance, DWH and IT.
🚀 Change Catalyst – inspires teams to adopt data-driven practices and maintain analytical discipline.
Location: Houston, Texas, United States
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost, delivering the highest value to those who need it most.
We’re looking for a CX Performance and Enablement Manager to own the systems, data, and quality programs that allow our Houston Member Engagement Center to perform at its best. Reporting to the Director, you will lead Quality Assurance and Workforce Management and hold functional oversight of Operational Improvements, Product, Tools, and AI Champion work for the center. You will make sure the right people are scheduled at the right time, every interaction is measured and coached to a consistent standard, and the center’s tools and processes keep getting better.
Our member experience center operates between
8:00am and 8:00pm local time
. Coverage planning must support these hours on a rotating basis, including weekend coverage during our peak season:
Monday–Friday (April 1 – October 1)
Monday–Sunday (October 1 – March 31)
As our CX Performance and Enablement Manager, you will:
Quality Assurance
Lead the QA team, including the QA Lead and QA Analysts, and own the Houston QA program, rubric, and scoring standards.
Ensure the team completes the required number of QA evaluations each week and month, with consistent coverage across agents, supervisors, and call types.
Run regular calibration sessions with supervisors, trainers, and QA to keep scoring consistent and fair.
Report QA results and trends to leadership and partner with supervisors and Learning & Development to turn findings into coaching and training.
Workforce Management
Own forecasting, scheduling, and real-time management so the center has adequate coverage for every use case, seven days a week.
Plan for holidays, peak season, planned and unplanned absences, PTO, and campaign-driven volume, and adjust staffing and schedules proactively.
Balance inbound call volume against outbound campaign demand in partnership with the Senior Manager.
Measure and improve forecast and coverage accuracy; publish intraday and weekly staffing reports and flag gaps early.
Maintain schedule adherence and attendance definitions and reporting (including breaks, lunches, and exceptions) used by supervisors.
Functional oversight
Operational Improvements:
Identify, prioritize, and lead process improvements that reduce handle time, errors, and rework and improve the member and agent experience. Document processes and track the impact of changes.
Product:
Act as the center’s voice to Product and Engineering. Gather and prioritize agent and member feedback, write requirements, test releases, and communicate product changes to the floor.
Tools:
Own the center’s toolset, including telephony and CRM, WFM, QA, and reporting tools. Manage configuration, access, vendor and IT relationships, KPI definitions and dashboards, and data accuracy.
AI Champion:
Lead the center’s use of AI. Identify and pilot use cases, support responsible adoption by agents and supervisors, train the team, measure results, and partner with compliance and IT on governance.
Leadership and Partnership
Partner with the Director, Senior Manager, supervisors, Learning & Development, and teams outside Member Engagement to translate data into action.
Hire, coach, and develop your direct reports and build clear ownership and documentation for each functional area.
Success in this role looks like:
QA evaluations completed
per week and per month
WFM accuracy:
adequate coverage for all use cases, seven days a week, including holidays, absences, and peak periods
Product Prioritization List:
Comprehensive and product prioritization list with completed items every quarter and is up to date.
AI Enhancement List: AI functionality deployments that show efficiency gains every quarter and up to date list.
You should get in touch if:
You have 5+ years of experience in a contact center environment, including hands-on experience in quality assurance, workforce management, or operations, and 2+ years leading a team.
You have experience with forecasting, scheduling, and real-time management tools, and with QA programs, rubrics, and calibration.
You are comfortable owning tools, process improvement, and product feedback, and translating data into clear recommendations.
You are curious about AI and have experience introducing new technology to frontline teams.
You have excellent analytical, written, and verbal communication skills and work well with senior stakeholders.
You have bilingual proficiency in English and Spanish is a plus.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-HYBRID
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700
—
$140,000 USD
Location: North Kansas City, MO
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
As a summer 2027 student intern with our Construction Administration and Management team, you will perform meaningful, hands-on, real-world work that will transform your classroom experience and help you envision your future career. You will assist with a variety of duties related to construction management, construction administration, observation, and inspection for civil infrastructure projects that could include public utility, heavy highway, municipal streets, airports, water treatment, and wastewater recovery based on workload. Working alongside our experienced staff, you will inspect and perform tests to ensure that the work being performed on project sites is in conformance with the project requirements. You will learn to read and interpret engineering drawings, specifications, and codes while also learning to identify and avoid potential safety hazards in and around project sites. You will develop your skills in project documentation, client and stakeholder communication, and contractor management. You will work in all types of terrain and weather conditions, and on projects in various stages of construction. Weekend work or overnight travel may be required.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
Pursuing a degree in construction management, civil engineering, construction engineering, surveying, or a related field.
Strong attention to detail.
Ability to work in varied weather and terrain conditions.
Valid driver's license with a good driving history.
Ability to work overtime hours during the summer as needed based on project workload.
The ability to work in a constant state of alertness and safe manner.
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
The Role
As a member of the analytics team, you bring order to vast amounts of internal and external data so OnePay can make better data-driven credit decisions, faster. You’ll own credit and product analytics for our in house liquidity products driving smarter decisions, better outcomes for our customers and growth for the business. You understand that risk is about more than minimizing losses and are eager to work cross functionally with product, engineering and data science teams to drive the business forward
In this role, you will:
- Own credit strategy end-to-end across advance, overdraft and other credit products — creating policies that balance growth and risk
- Think holistically about customer behavior, not just program-level metrics — connect segmentation and behavioral signals across products to uncover new insights
- Launch new credit products from scratch balancing first principles and limited data to scale innovative experiences with a credit and product lens
- Leverage AI-powered tools and techniques to accelerate analysis, develop and validate predictive insights, and push the boundaries of what’s possible in product analytics.
- Share insights and recommendations to senior leadership and stakeholders to influence the direction of the business
You bring
- 4-8 years of professional experience in credit analytics with a proven track record of leveraging quantitative analyses to drive business or product changes in a fast-paced environment.
- Demonstrated experience with consumer underwriting strategy and/or portfolio risk analytics — cash advance, overdraft, BNPL, or short-term consumer lending experience is a strong plus.
- Advanced SQL and AI skills, with the ability to independently pull and analyze complex datasets.
- Strong analytical thinking and problem-solving skills — you can go from ambiguous questions to clear insights.
- Intellectual curiosity to look beyond the ‘what’ and answer the ‘why’.
- An act-like-an-owner mentality. We have a bias toward taking action.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote (Peru)
Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies,
and we’re now part of Livefront
. We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks.
We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future.
We’re looking for an outstanding Quality Assurance Engineer to join our team. This role is available across our primary LATAM hub in Peru.
Who you are
You are a pragmatic, detail-oriented quality engineer who enjoys ensuring that complex software systems work reliably for the people who use them. You bring strong experience with both manual and automated testing, communicate clearly with clients and technical peers, and adapt easily across industries, applications, and technical stacks. You understand that quality is a shared responsibility and enjoy collaborating closely with engineers, product teams, and clients throughout the software development lifecycle. You are curious about new tools—including AI tools that improve your productivity and the effectiveness of your testing.
What you will be doing
Work directly with clients to understand business requirements, identify quality risks, and develop effective testing strategies.
Design, execute, and maintain comprehensive manual test plans, test cases, and test scenarios across web, mobile, API, and integrated software systems.
Develop and maintain automated test suites using modern testing tools and frameworks, including:
Selenium, Playwright, Cypress, Appium, or similar automation technologies;
API testing tools and frameworks such as Postman, REST Assured, or similar.
Perform functional, regression, integration, end-to-end, exploratory, and acceptance testing throughout the software development lifecycle.
Identify, document, prioritize, and communicate software defects clearly, partnering with engineers to investigate root causes and validate fixes.
Build scalable automation approaches that improve test coverage, shorten feedback cycles, and reduce repetitive manual testing.
Integrate automated testing into CI/CD pipelines using industry-standard tooling such as GitHub Actions, Jenkins, Azure DevOps, or similar platforms.
Validate APIs, data integrations, and backend systems using appropriate testing strategies and tools.
Collaborate with software engineers, product managers, designers, and client stakeholders to establish acceptance criteria and advocate for quality throughout the development process.
Gain experience across multiple clients and industries, adapting testing strategies to different technical and business environments.
Build trust with clients and internal teams through strong communication, problem-solving, attention to detail, and execution.
Why you should apply
You want to work with passionate, talented people who are always looking for ways to make things better.
You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
You have a history of keeping promises, doing what is right, and spending energy on what matters.
You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
You want to work on projects that have outsized impact and reach.
You believe in sweating the details, committing to quality, and taking pride in going the extra mile.
What you bring to the table
We expect candidates to demonstrate a solid foundation in software quality assurance, hands-on experience with both manual and automated testing, and a keen interest in consulting.
Quality Engineering:
Strong experience designing and executing manual testing strategies, including functional, regression, integration, exploratory, and end-to-end testing.
Test Automation:
Hands-on experience developing and maintaining automated tests using Selenium, Playwright, Cypress, Appium, or comparable tools and frameworks.
Technical Skills:
Experience testing APIs and integrated systems and working with technologies such as REST APIs, SQL, Git, and CI/CD pipelines. Familiarity with at least one programming or scripting language such as JavaScript, TypeScript, Java, Python, or C#.
Quality Mindset:
Proven ability to identify risks, investigate defects, troubleshoot complex issues, and determine the appropriate balance between manual and automated testing.
Communication:
Excellent verbal and written communication skills and the ability to clearly communicate quality risks, defects, and recommendations to both technical and non-technical stakeholders.
Problem-Solving:
Proven ability to analyze complex systems and requirements and develop practical, effective approaches to ensuring software quality.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.
Location: Animal Care Center - Baxter, Minnesota
🐾 Licensed Veterinary Technician – Baxter, MN
✨ $18–$23/Hour | No Regular Weekends | Growth Opportunities
✨
Voted Best in the Area for Veterinary Clinics and Grooming Facilities,
Animal Care Center
is looking for a full-time or part-time Licensed Veterinary Technician (LVT) to join our collaborative 3-doctor team in Minnesota’s beautiful Brainerd Lakes Area!
🌟 Why You'll Love Working Here
🐾 Your Skills Are Valued & Utilized
With an exceptional 2:1 technician-to-doctor ratio, our LVTs have the support and opportunity to practice advanced technical skills and play an important role in patient care.
🩺 Get Hands-On with Surgery & Anesthesia
Our LVTs are an integral part of our surgical team, including inducing anesthesia, intubating patients, monitoring procedures, and managing dedicated technician appointments. Your skills matter here!
📈 Grow Your Career
We believe in investing in our technicians and creating opportunities to grow. Experienced LVTs have the opportunity to develop their leadership skills and grow into a Lead Veterinary Technician role, taking on additional responsibilities while helping support and mentor the team.
🌴 Real Work-Life Balance
Our hospital is open Monday–Friday, 8:00 AM–5:00 PM, with no regular evening, weekend, or holiday shifts. Full-time technicians work either four or five days per week and receive a full one-hour lunch break every shift.
💰 Optional Extra Earning Opportunities
Want to pick up additional income? LVTs can participate in our after-hours emergency on-call program from 5:00 PM–10:00 PM on weekends. On-call team members receive an on-call stipend PLUS a minimum of two hours of time-and-a-half pay whenever called into the hospital.
❤️ A Team That Knows How to Have Fun
We believe a great workplace is about more than just great medicine. Our team enjoys spring and summer parties, celebrations, and opportunities to connect outside of work. We’re a supportive, collaborative group that values professional growth, work-life balance, and having fun together!
🌲 Live & Work in the Brainerd Lakes Area
Located in Minnesota’s beautiful Brainerd Lakes Area, you’ll have access to amazing year-round recreation right outside of work. Enjoy sunny summer days on the area’s many lakes, scenic hiking and biking trails, boating, fishing, golf, and more. When winter arrives, enjoy snowmobiling, skiing, snowboarding, tubing, ice fishing, cross-country skiing, and fat-tire biking. Add in wonderful restaurants, local events, and activities in every season, and there’s always something to explore!
💵 Pay
$18–$23 per hour
, based on experience
🐾 Build Your Career With Us
At Animal Care Center, you’ll join a professional, collaborative, and supportive team committed to exceptional medical, surgical, and dental care. We value our LVTs, encourage continued growth, and want you to build a rewarding, long-term career with us.
Ready to join a team where your skills are valued, your career can grow, and your life outside of work matters? We’d love to meet you!
For more information about our hospital, visit
AnimalCareCenterBaxter.com
To apply:
Contact Christine Erickson at
christine.erickson@lakefieldvet.com
or apply at
careers.lakefieldvet.com
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Compensation Range
$18
—
$23 USD
Location: Bellevue Veterinary Emergency + Specialty - Bellevue, Washington
Licensed Veterinary Technician (LVT) - Emergency/Critical Care *$2,000 SIGN ON BONUS FOR FULL-TIME OVERNIGHT SHIFT!
Quality medicine starts with happy team members.
We Love Pets
and
People. Bellevue Veterinary Emergency and Specialty Hospital was established with one goal in mind: to be there for pets and their people. We know emergency visits aren't planned and navigating specialty care can be overwhelming. We are looking for dedicated team members to join our growing team and help us implement people-centric processes to create an environment where pets receive world class care and pet parents receive clarity and compassion at every step in the process.
At Bellevue Veterinary Emergency + Specialty, we work hard to deliver unparalleled care, experiences for our patients and clients. Providing fulfilling careers and enabling healthy work-life harmony aren't talking points for us, they're part of who we are. We listen to our staff to understand what matters most, and work to ensure everyone has the support they need to thrive.
We believe learning is a life-long commitment.
Building our team, we require leaders who take the initiative to grow—and we help them do just that. Our goal is to help people be the best version of themselves. Interested in learning a new skill? Pursuing another credential? We're on your side, providing resources and support to help you fulfill your goals.
Making a difference in the community and beyond.
Our commitment to pets extends beyond our hospital walls. Our organization regularly implements charity drives across the nation to help support local shelters, and our team members have the opportunity to give back to communities around the globe through our partnership with World Vets. Each year, we send a group of doctors and support staff abroad to help pets in need and support programs that nurture healthy relationships between people and animals. In 2021, Lakefield team members were able to be a part of opening the first and only veterinary clinic in the Galapagos.
Check out the video here:
https://lakefieldvet.com/news/
Testimonials from our Team:
"I've been working at Bellevue Veterinary Emergency and Specialty since we opened in June. I have to say, it's been an amazing experience. The team here is like a big family, always supportive and encouraging. The work environment is positive and uplifting, and the management truly cares about the well-being of their employees. The opportunities for growth and professional development are outstanding, and the company truly values work-life balance. I feel proud to be a part of such a compassionate and dedicated team, where we can make a real difference in the lives of animals and their owners. I highly recommend Bellevue Veterinary Emergency and Specialty as a great place to work!"
Bella, LVT
"Working at Bellevue Veterinary Emergency and Specialty has been such a great experience and I have learned so much in my short time. The doctors are all very knowledgeable, willing to teach and only want the best for the pets that walk through the door. They play well to your strengths that you bring to the table and strive to help you in the areas that you feel you need to improve on."
Kota - Veterinary Assistant
"When so much time is spent at work, you want to make it a place where you are happy, valued, included, and encouraged. I am all those things and more at Bellevue Veterinary Emergency + Specialty! My teammates are caring, dedicated, and inspirational. As a whole, the hospital is engaged in the community, experienced in the patient care they provide, and the hospital motivates us to achieve our goals, both professional and personal. BVES is a place where I am encouraged to learn more and where my skills are valued. I appreciate working here and so will you!" - Lead Customer Service Representative - Erica
What You'll Do Under The Supervision of DVMs:
Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.
Provide professional, efficient, quality medical care and exceptional service to clients while maintaining maximum productivity.
Provide updates to clients for hospitalized patients provided by the DVM.
Discharge hospitalized patients including possible demonstrations of insulin administration, esophagostomy tube feedings/maintenance, subcutaneous fluid administration, Freestyle Libre use.
Maintain accurate medical records and documentation for patients.
Restrain patients utilizing fear-free techniques.
Create and maintain patient medical records and documentation.
Obtain and prepare various samples including blood, urine, and fecal samples for diagnostic testing.
Perform laboratory tests on samples using in-house IDEXX laboratory machines.
Educate clients about pet health needs, nutrition, and preventative care.
Fill controlled and non-controlled prescription medications following Washington State laws.
Administer medications in various routes following the Five Rights of Medication Administration.
Place intravenous catheters and perform venipuncture.
Place urinary catheters in both male and female canines.
Perform CPR following RECOVER guidelines.
Perform advanced skills such as nasogastric tube, central line, nasal cannula and PICC line placement.
Administer and monitor all transfusions.
Perform ultrasound guided cystocentesis.
Demonstrate critical thinking skills in a fast-paced ICU environment.
Monitor critical patients in an ICU setting.
Perform accurate medical math calculations of CRIs, injections, and medications.
Ensure patient cleanliness.
Maintain and monitor patient chest tubes and surgical drains.
Maintain proper documentation using Cornerstone and Instinct.
Monitor hospitalized patients for changes in vitals or mentation, notifying the DVM immediately.
Enteral and parenteral medication administration.
Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient health care to pets.
Comply with all practice policies, quality assurance guidelines, and standards of care.
Perform other duties or projects as requested.
Education:
Associate degree from a two-year veterinary technology program with accreditation from the American Veterinary Medicine Association (AVMA)
Professional Licenses/Certifications:
Successful completion of the Veterinary Technician National Examination (administered by the American Association of Veterinary State Boards (AAVSB) when required by the state).
Current Washington State Veterinary Technician License with credential in good standing required.
Knowledge, Skills and Abilities:
Ability to handle and maintain sensitive and confidential information with discretion.
Knowledge of veterinary hospital practices and procedures.
Strong organizational and time management skills including managing multiple priorities.
Strong attention to detail and high level of accuracy.
Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner.
Knowledge of the generic and brand names, common uses, and side effects of drugs utilized in a veterinary practice.
Knowledge of medical equipment and terminology.
Basic proficiency with a variety of computer programs including Microsoft.
Outlook, Word, Excel, and Practice Management software (PIMS).
Basic written, verbal, and active listening communication skills with a customer oriented approach.
Basic analytical, critical thinking, judgement, and problem-solving skills.
Understanding of physiology and pharmacology to give appropriate patient care.
Ability to work in a changing environment.
Ability to communicate clearly and calmly in stressful situations.
SCHEDULE AVAILABILITY
Full-time and part-time positions available
12-hour shifts
10-hour shifts
Shift Differential:
Monday-Friday differential between 7pm-7am: $1.50/hour
Saturday and Sunday differential between 7am-7pm: $1.50/hour
Saturday and Sunday differential between 7pm-7am: $3.00/hour
Supervisory LVT roles between $40-$42/hour.
Benefits include but are not limited to paid time off, paid holidays, health, dental, vision, life insurance, referral programs, 401k, team member discounts, CE, personal health and wellness support platforms, uniform allowance, and more!
To apply, please contact Christine Erickson at
christine.erickson@lakefieldvet.com
or Nikki Kincl at nikki.kincl@bellevueersp.com or apply at
careers.lakefieldvet.com
.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Compensation Range
$30
—
$42 USD
Location: Hybrid - New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Product Manager, Observability, you’ll own the strategy and roadmap for Vercel’s observability products, including Runtime Logs, OpenTelemetry tracing, and Drains. Drains let teams stream logs, traces, Web Analytics events, and Speed Insights metrics into the systems they already use. You’ll partner closely with engineering and design to help customers understand and debug what they run on Vercel, through Vercel’s native surfaces and through integrations with vendors that support OpenTelemetry. This is a hybrid role with 3 in-office days per week in New York City.
What you'll do
Own the strategy and roadmap for Vercel’s observability products, from telemetry ingestion through the surfaces developers use to debug and monitor
Turn support escalations, customer interviews, usage data, and competitive shifts into a sequenced plan with clear tradeoffs, and define the metrics that show whether it’s working
Partner daily with engineering on scoping, with design on making dense telemetry data legible, and with PMM on the launch narrative (changelogs, blog posts, and docs direction)
Decide what Vercel builds natively and where it integrates with Datadog, Sentry, Grafana, Honeycomb, and New Relic
Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion, and own pricing and packaging with Finance and GTM, since observability is metered
What you need
5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products
Shipped a technical product, and can read a trace waterfall and reason about cardinality, sampling, and retention costs
Owned a product domain end to end, turning strategy into work without a PM above you
Write your own queries to answer usage questions instead of waiting on someone else
Bonus if you
Have worked at an observability, APM, or monitoring company, or been the internal power user of one at scale
Have shipped AI or agent-facing developer tooling
Have owned consumption-based pricing for a technical product
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: London
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our London office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
УдалённоUnited States of America
New York
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote (Peru); We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind
УдалённоseniorRemote, United Kingdom; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones
УдалённоseniorRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоseniorRemote, Canada; Remote, United States; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридCiudad de México, Mexico
Houston, Texas, United States; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
СтажёрNorth Kansas City, MO
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоRemote (Peru); We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind
Animal Care Center - Baxter, Minnesota
Bellevue Veterinary Emergency + Specialty - Bellevue, Washington
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