Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As a Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for some of n8n’s most strategic enterprise customers. With a deliberately small book of business, you go deep: you learn each customer’s business, build relationships across their organization, and turn product usage into measurable outcomes and clear ROI.
You will own retention and expansion for your accounts, running a tight operating cadence of kickoffs, success plans, health checks, QBRs and renewals, while proactively managing risk and escalations.
In close partnership with Support, Solutions Engineering, Product and Sales, you turn technical success into durable revenue.
WHAT YOU’LL BE DOING
- Own a small book of n8n’s largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewal
- Build an account strategy for each customer and a footprint across their organization, from IT and engineering teams to senior business and executive stakeholders
- Own retention and expansion targets, driving renewals and growth (upsell/cross-sell) in partnership with Account Executives
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities and measurable outcomes
- Drive onboarding and enablement for technical and business audiences, unblocking implementation and accelerating time-to-value
- Run a strong operating cadence (health checks, exec syncs, QBRs), using usage and health data to proactively spot risks and manage escalations
- Quantify and communicate business value throughout the lifecycle, building ROI narratives tied to adoption, outcomes and impact
- Partner closely with Support, Solutions Engineering and Product to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable customer feedback to Product and Engineering, and share what you learn with the wider CS team
REQUIREMENTS
🗣 German native speaker: You are a native German speaker with fluent business English, and you are based in Europe (Germany ideal; willing to travel to customers)
🤝 Senior Enterprise Customer Success experience: You’ve owned a small, strategic book of enterprise SaaS customers, going deep on each account, and can run kickoffs, onboardings and QBRs end-to-end
💼 Revenue ownership: You’ve carried a retention and/or expansion target, know your KPIs, and have a track record of renewals and growth
💻 Technical acumen: You lean toward the technical end of the CSM spectrum and can confidently engage with IT/engineering stakeholders (APIs, integrations, auth basics, environments), and you know when to bring in Support.
🏭 DACH enterprise experience: You’ve worked with large German-speaking enterprises (e.g. automotive, manufacturing, retail)
📊 Commercial acumen & value mindset: You translate product usage into measurable outcomes, ROI and executive-ready business cases
🧭 Account strategy & operational rigor: You build account plans, a clear operating cadence and a footprint across large organizations, keeping stakeholders aligned with structure and follow-through
🤝 Senior stakeholder management: You communicate crisply with both builders and executives and are known for building durable, high-trust relationships
🌱 Builder mindset: You enjoy taking ownership and making an impact in fast-changing environments
Nice-to-haves
🤖 Automation + AI curiosity: You’ve used automation/AI tools (or iPaaS/workflow platforms) and can bring ideas that improve customer value realization
🧩 Familiarity with n8n or similar tools: Prior exposure to workflow automation/integration platforms helps you ramp faster
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “build the plane while flying it” work
🎓 Technical or STEM education: Degree or equivalent training in a technical field is a plus (Computer Science, Engineering etc.)
🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
УдалённоseniorBerlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; 🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups
Location: International
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking
a Honduras-based Program Manager
to lead implementation of a U.S. Department of State-funded program in Honduras supporting citizen security, counternarcotics, border security, and criminal deterrence. The program will provide travel, logistics, procurement, training, and operational support to Honduran law enforcement and justice-sector institutions.
The position will coordinate closely with INL program staff and the Grants Officer Representative (GOR). The program requires management of training, travel, logistics, procurement, operational support, and vehicle-maintenance activities across Honduras and, where required, international travel. The ideal candidate combines strong international program management with hands-on expertise in
travel and event logistics, procurement, financial controls, U.S. Government award compliance, vendor management, and security-sensitive operations
. This position is contingent upon award.
Responsibilities:
Provide day-to-day leadership for program implementation, ensuring activities remain aligned with the approved scope, work plan, budget, and program objectives.
Serve as a principal operational interface with INL program staff and the GOR for program implementation.
Establish efficient systems for receiving, reviewing, tracking, executing, and closing training, travel, logistics, procurement, and operational-support requests.
Oversee domestic and international travel support, including airfare, lodging, ground transportation, travel documentation, insurance, registration or tuition fees, and participant travel advances.
Oversee logistical support for training, conferences, and other INL-sponsored events, including venue arrangements, audiovisual services, transportation, and participant support.
Oversee procurement or rental of mission-essential items and services, which may include communications equipment, field gear, medical supplies, fuel, maintenance services, and specialized transportation.
Lead or oversee compliant procurement of goods and services required for training and operations.
Develop and manage a reliable vendor network for air travel, hotels, transportation, venues, materials, equipment, and other services.
Ensure activities and expenditures comply with award requirements and applicable U.S. Government regulations.
Coordinate required Leahy vetting processes and ensure applicable participants receive approval before U.S. Government-supported activities.
Manage program work planning, budgets, deliverables, documentation, and reporting.
Coordinate support for Honduran law enforcement and justice-sector partners, including specialized units and third-country advisors.
Oversee performance monitoring, including required quarterly reporting through INL’s DevResults system.
Identify and manage operational, financial, and security risks throughout implementation.
Qualifications
:
Bachelor's degree in international development, business administration, public administration, logistics, supply-chain management, international relations, or a related field.
5+ of progressively responsible experience managing international logistics, operations, or related programs, including significant program-management, travel coordination, and administrative management responsibility.
Significant experience managing complex international programs, preferably involving law enforcement, justice-sector support, logistics, or security assistance.
Strong experience with project operations, procurement, budgeting, compliance, and stakeholder coordination.
Experience managing U.S. Government-funded programs strongly preferred.
Excellent English and Spanish communication skills preferred.
Must have the ability to live and work in Honduras. No sponsorship or relocation will be provided.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Bulgaria, Hungary, Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Interact effectively with project teams, managers, and end-users
Active participation in software development and automated unit testing
Complete development tasks within the agreed timebox
Participate in technical discussions and closely collaborate with the team
Identify areas for refactoring and optimizing existing systems to improve performance, maintainability, and scalability
Apply innovative thinking, being able to multi-task
What You Bring
Hands-on experience with Java/J2EE, Source Code Management (GitHub, Maven, and AWS), SoapUI, Microservice development (Spring Boot)
Experience HTML, JavaScript, VueJs
Knowledge of Spring and Hibernate
Experience with PostgreSQL SQL / MySQL
Skills in defining clean, crystal clear interfaces/API using Web Services Technology (REST, SOAP, etc.)
Understanding of socket-level and multi-threading programming
Experience with AI Tools like Cursor, Copilot
English Level
Upper-intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Buenos Aires, Argentina
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Buenos Aires office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Germany; Poland; Czech Republic; Italy; Spain; Portugal; United Kingdom; Canada; Remote - Europe; Remote; Remote, Worldwide
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Ukrainian Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Ukrainian
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Ukrainian and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Review business and functional requirements and translate them into detailed test scenarios, test cases, and expected results
Execute functional, integration, regression, conversion, and end-to-end testing
Support System Integration Testing and User Acceptance Testing
Validate front-to-back workflows across trade capture, pricing, risk, settlements, collateral, messaging, and accounting
Prepare, validate, and maintain test data for functional and integration testing
Coordinate with technical teams to support test-environment setup, configuration, and readiness
Perform data validation and reconciliation across source systems, trading platforms, and downstream applications
Validate interfaces, scheduled tasks, batch processes, reports, messages, and accounting outputs
Record test results and maintain requirements-to-test traceability
Identify, document, and track defects using Jira and Xray or comparable tools
Participate in defect-triage sessions and provide clear reproduction steps, supporting evidence, and impact analysis
Work with business analysts, developers, and functional teams to investigate and resolve defects
Retest resolved defects and perform regression testing to confirm system stability
Support automated test execution and continuous integration processes where applicable
Assist with performance, security, and operational-readiness testing
Prepare test-execution reports, evidence packages, and readiness documentation
Communicate progress, blockers, defects, dependencies, and risks to the QA Lead and project stakeholders
Follow established testing standards, quality controls, and project-governance processes
Identify opportunities to improve test coverage, efficiency, and overall product quality
What You Bring
Hands-on experience testing capital-markets or financial-services applications
Strong understanding of front-to-back trade-processing workflows
Knowledge of financial products and the trade lifecycle
Strong knowledge of software-testing principles, methodologies, and lifecycle processes
Experience creating test scenarios, test cases, test scripts, and supporting evidence
Experience with functional, integration, regression, conversion, and end-to-end testing
Experience supporting System Integration Testing and User Acceptance Testing
Experience validating interfaces, batch processes, scheduled tasks, reports, and downstream outputs
Strong data-validation and reconciliation skills
Working knowledge of SQL for test-data analysis and backend validation
Experience using Jira and Xray or comparable test- and defect-management tools
Understanding of defect lifecycles, severity classifications, triage, escalation, and resolution tracking
Strong analytical, troubleshooting, and problem-solving skills
Clear written and verbal communication skills
Ability to work effectively with QA, development, functional, and business teams
Nice to have
Experience testing Calypso implementations
Familiarity with front-to-back Calypso workflows
Experience with the Calypso Automated Testing Tool (CATT)
Familiarity with automated testing tools such as Selenium, JUnit, or Cucumber
Experience integrating automated tests into CI/CD pipelines
Experience with position-conversion or data-migration testing
Knowledge of SWIFT messaging, collateral management, or accounting workflows
Experience working within a highly regulated banking environment
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Los Angeles, United States
Workplace: remote
Join Our Vision
: Establishing Spatial Interactive Media and Leading Global VR Video Streaming.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be — moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a
Brand & PR Manager
to spearhead our brand presence. This isn’t a traditional "press release" role - it’s about deep community integration, building a powerful industry personality, and mastering the art of Reddit growth. You will be the voice of platform, driving motivated traffic and fostering a thriving ecosystem in the VR niche.
What You Will Do
Strategic PR:
Identify and execute opportunities for industry collaborations, projects, and media features and an established industry network; closely collaborate with the marketing team to convert partnerships and creative assets into promotional and marketing initiatives.
Industry Authority:
Build a "strong personal brand" for the company within the industry, ensuring our brand is the first name mentioned in immersive tech discussions.
Brand Communication:
Develop and maintain the brand’s voice across forums, communities, and niche media outlets.
Community Engagement:
Monitor industry-specific forums and communities, proactively engaging with users and managing the brand's reputation.
Reddit Domination:
Build, warm up, and scale Reddit accounts from scratch. Manage presence in key subreddits and drive high-quality traffic to the platform.
Performance Tracking:
Monitor community sentiment and traffic metrics to constantly optimize your outreach strategy.
What We Are Looking For
Hands-on Strategist:
A proactive mindset with the ability to execute tasks yourself
–
from account farming to high-level PR networking.
3-5 years of relevant experience.
Ability to generate original PR ideas and narratives, think beyond standard approaches, and creatively position the brand across media, communities, and internet culture while executing ideas hands-on.
Fluency in English:
Native or near-native level (C1+) is essential for authentic community engagement.
Bonus Points
Existing "personality" or strong network within the tech industry.
Deep understanding of VR/Immersive media trends.
Experience with CRM and tracking tools for community growth.
No "Wild" Extremes:
We value creativity, but it must be grounded in industry reality and brand safety.
US Market Expertise:
You understand the American audience, their slang, their habits, and what makes them click.
Reddit Expert:
You must have a track record of successfully growing accounts and generating traffic on Reddit without getting ghostbanned.
Hiring Process
HR Screening (30 min).
Team interview (30 min).
Case Task.
CEO call (30 min).
💼
Explore our hiring process
.
What We Offer
Please note, that this is a fully remote contract role. B2B cooperation only – you will work with us as an independent contractor operating through your own legal business entity (e.g., sole proprietorship, limited company, or equivalent).
The chance to be part of a pioneering team in a rapidly evolving industry.
Direct impact on the future of media and technology.
A culture that values innovation, accountability, and collaboration.
Access to the tech you need from day one.
Unlimited DeoVR Premium subscription.
A dynamic and innovative work environment in a cutting-edge industry.
Stay Connected
Join our
Facebook community
to connect with like-minded people. Join us and embrace a role where your expertise meets technological innovation.
Location: Remote - Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Billing Operations Analyst.
About the Job
Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives
the Twilio Magic
They also have:
Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role you’ll:
Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries.
Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting.
Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system.
Participate in external and internal audits, as requested.
Resolve queries customers are facing relating to their billing.
Independently investigate customer issues, searching internal resources, previous cases, Slack channels etc to understand issues and provide detailed analysis of customer issues to the Sales team.
Manipulate and analyze large datasets in Excel.
Respond to the Sales team in a timely manner and communicate complicated issues via Slack, via SFDC, via calls. Excellent communication skills are required - occasional calls with customers or Senior Leaders may be required.
Work under pressure - high paced environment, quick turnaround times in order to comply with team SLA’s
Collaborate with other teams in order to solve root problems to customer issues
Help out on other teams within the Billing Ops group, as requested
Participate in Month End close, as requested.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Strong experience in the area of Billings / Revenue / Order to Cash.
Demonstrated problem-solving, strong interpersonal and communication skills.
Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential.
Solid experience working with large volume transactions with strong attention to detail.
Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.
1-3 years experience in an Operations role.
Periodic weekend work will also be essential for this role.
Proficient Spanish and English.
Desired
:
Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience.
Location
This role will be remote, and based in Mexico City Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, Austria
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Aa Senior Account Executive, you’ll be the primary connection between GitLab and our Commercial & Enterprise customers, working with organizations of up to 4,000 team members to help them adopt and expand the world’s most comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to an Area Sales Manager and partnering closely with business development, marketing, and technical teams, you’ll run the full sales process: shaping the customer’s journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses. In your first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.
What you’ll do
Report to an Regional Sales Director and own a broad book of Commercial & Enterprise business, from new prospects to growing existing accounts.
Manage the full sales cycle for Commercial & Enterprise prospects, from discovery and solution alignment through negotiation and close.
Support GitLab for Commercial & Enterprise prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.
What you’ll bring
Proven success in software sales, ideally in a Enterprise market context, managing a varied book of business.
Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
About the team
The Commercial & Enterprise Sales team focuses on helping growing organizations adopt and expand GitLab’s AI-powered DevSecOps platform across their software delivery lifecycle. You’ll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment. We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab. We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.
#LI-CW1
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Rework Technician II to support the development, testing, and refinement of innovative wearable technology. In this hands-on role, you will partner closely with mechanical, electrical, and firmware engineers to build prototypes, perform electrical and mechanical rework, conduct testing and failure analysis, and help maintain highly organized engineering lab environments. The ideal candidate brings strong technical aptitude across both electrical and mechanical disciplines, exceptional attention to detail, and the ability to execute high-quality work in a fast-paced product development environment.
RESPONSIBILITIES:
- Perform electrical rework, soldering, troubleshooting, and analysis of PCBAs and other electronic components, including fine-pitch and small-form-factor components
- Build and assemble prototypes, cable assemblies, test fixtures, and small-scale manufacturing assemblies in partnership with electrical and mechanical engineering teams
- Conduct electrical and mechanical product testing, dimensional measurements, and inspections using tools such as microscopes, vision measurement systems, and calipers
- Support failure analysis of engineering prototypes and consumer returns, documenting findings and communicating results to engineering partners
- Maintain and organize electrical, mechanical, and automated test labs, including managing parts inventory, equipment, 3D printers, and lab supplies
- Support engineering development activities including firmware updates, prototype modifications, test circuit board builds, and other hands-on technical work as needed
QUALIFICATIONS:
- 3+ years of relevant technician, electronics rework, prototyping, manufacturing, engineering lab, or related hands-on experience
- Demonstrated experience with PCBA rework and soldering, including working with fine-pitch components; experience with BGA and 0201 or smaller components is a plus
- Hands-on mechanical aptitude with experience in areas such as prototype assembly, product testing, cable or wire harness assembly, adhesives, fixtures, or 3D printing
- Experience using measurement, inspection, and troubleshooting equipment such as microscopes, calipers, vision measurement systems, multimeters, or similar tools
- Strong organizational skills, attention to detail, and ability to manage equipment, components, documentation, and multiple priorities in a fast-paced environment
- Associate degree in an engineering, science, or technical field, or equivalent combination of education and relevant hands-on experience
- Interest in consumer electronics, wearable technology, health, fitness, or performance products
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Haifa, Israel
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Social Media Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Manage and oversee clients’ social media channels on a day-to-day basis.
Plan, schedule, publish, and coordinate social media content across relevant platforms.
Create and maintain
content calendars, Gantt charts, campaign timelines, and project schedules
.
Manage communication with existing clients and act as the main point of contact for social media-related matters.
Gather client requirements, feedback, approvals, and content inputs.
Coordinate with internal teams such as designers, content creators, and marketing specialists to ensure timely delivery.
Ensure all social media activities and campaigns are delivered according to agreed deadlines.
Monitor engagement, account performance, and key social media metrics.
Prepare regular updates and basic performance reports for clients.
Follow up on pending approvals, deliverables, and client requests.
Stay updated on social media trends, platform changes, and content best practices.
Manage multiple client accounts and priorities simultaneously.
1-3 years of experience in
Social Media Management, Digital Marketing, or a similar role
.
Full professional proficiency in Hebrew.
Hands-on experience managing business or client social media accounts.
Previous experience working directly with
clients/account management
is highly preferred.
Experience creating
content calendars, Gantt charts, campaign plans, or project timelines
.
Strong knowledge of major social media platforms such as
Instagram, Facebook, LinkedIn, and TikTok
.
Experience with social media scheduling and management tools.
Strong organizational and project-management skills.
Ability to manage multiple clients, campaigns, and deadlines simultaneously.
Strong written communication and client-facing skills.
Good understanding of social media KPIs such as engagement, reach, impressions, follower growth, and traffic.
Detail-oriented, proactive, and comfortable working independently.
Experience in a
marketing, creative, or social media agency
would be a strong advantage.
Location: Dubai; UAE; Kuwait; Saudi Arabia; Algeria; Morocco
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for an Influencer Marketing Manager to build and scale creator partnerships across the GCC, with a primary focus on Saudi Arabia, the UAE and Kuwait.
This is a hands-on role for someone with an established local network who can turn creator relationships into both brand visibility and measurable acquisition results.
Tasks:
Source, assess and build long-term relationships with creators and influencers across the GCC, with a strong focus on Saudi Arabia, the UAE and Kuwait
Manage influencer collaborations end to end: outreach, negotiations, briefs, approvals, delivery and reporting
Build a reliable pipeline of high-quality creators, talent managers and agencies, mainly focused on profiles with 300k+ followers
Track the performance of influencer campaigns and share clear insights on what to scale, optimise or stop
Support local special projects, offline events and creator activations across the GCC
Represent the company externally as an official point of contact for creators, agencies and partners
Requirements:
2+ years of experience in influencer marketing, creator partnerships, or influencer-marketing agencies
An established network of influencer agencies, talent managers and creators in Saudi Arabia, the UAE, including access to mid- and macro-influencers
A clear understanding of how to improve response rates and build trust in outreach
Experience managing campaigns from first contact through to performance reporting
Understanding of brand-awareness metrics, as well as performance metrics for influencer campaigns
Strong understanding of cultural nuances and creator-market dynamics across the GCC
Native-level Arabic and confident English (B2+)
Nice to have:
Knowledge of fintech, trading, investing or adjacent financial products
Experience working with regulated brands or navigating local advertising and creator disclosure requirements
Based in Saudi Arabia, the UAE, Qatar or Kuwait, with readiness for occasional travel within the GCC
Comfortable being a visible representative of the company, including appearing on the company website and at external events
What we offer:
A competitive base salary with a KPI-based bonus
Interesting, high-impact projects across the GCC, including influencer activations, special projects and offline events
A reliable budget to build, test and scale creator partnerships
The opportunity to shape and grow the company’s local influencer presence in key GCC markets.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-LR1
Location: Cyprus; Ukraine
Workplace: Remote
WHAT WE’RE LOOKING FOR
How would you like to shape the product experience behind a portfolio of apps already generating hundreds of millions in ARR, growing 100% year over year, in one of the world’s largest categories that still remains wide open? You’ll lead product development for Welltech’s next app, with real cross-functional authority to take a defined concept and turn it into a product millions of people use. It will be built on the same new, shared tech stack that powers YogaGo, Muscle Booster, and WalkFit, so it can lean on proven foundational capabilities (onboarding, personalization, content discovery, and more) and experiment and innovate faster than it could alone.
Reporting to the Head of Product, you will own the new app’s end-to-end in-app experience, from onboarding and activation to personalization and content discovery. As the core Product counterpart to the Head of Growth, you’ll work as one team to turn growth opportunities into product initiatives and scale the app into a top market player. You’ll translate the defined vision into impactful product decisions, balancing breakthrough innovation with fast, iterative feature development to deliver value to millions of users.You’ll also own the unit economics behind that growth, making sure every improvement in activation and retention translates into sustainable, profitable revenue.
Our culture encourages collaboration, transparency, passion, innovation, and having fun through continuous self-improvement, learning, and actively sharing feedback to constantly improve performance. You will move fast and are used to driving yourself and your teams in a quickly changing environment. You will challenge the norms and address innovation at pace and at scale. You will be comfortable with ambiguity, prototyping your own ideas (AI-assisted where it helps) before handing them to engineering to build for real, and you’ll address challenges in a systematic, proactive manner to find solutions that increase customer value and happiness.
KEY RESPONSIBILITIES
- Own the moment that matters most. Drive the onboarding and activation experience of the new app. You’re not inheriting legacy decisions; you’re making them.
- Turn the concept into a product. Translate the defined app vision into a clear roadmap and MVP scope, working closely with the Head of Product, and make the day-to-day trade-offs between speed and quality to get it launched.
- Own the unit economics. Track and improve the app’s unit economics (ARPU, LTV, CAC, and payback period), run monetization experiments, and work with Growth on paywall, pricing, and packaging decisions, so you always know whether growth is sustainable and profitable, not just fast.
- Build on what already works. Make the most of the shared capabilities, data, and learnings from across Welltech’s apps.
- Turn hunches into proof. Design and run experiments focused on activation. You’ll always know what’s actually working, not just what feels right.
- Reimagine how content gets discovered. Define modular, quick-access experiences that go beyond long-form-only browsing and meet users where they are, not where the content library assumes they’ll be.
- Make big ideas ship. Partner day-to-day with engineering, design, data, and marketing to turn priorities into delivered features, keeping everyone aligned on goals and metrics.
- Prototype, build, and ship faster. Build working prototypes yourself, using AI tools and agents where they help, to test ideas before engineering invests in full implementation. You’ll also have the opportunity to build selected new features directly into the app code using AI agents, working within the existing tech stack and development practices. Engineers will review and approve code changes, merges, and subsequent release steps to ensure quality and maintainability.
REQUIRED SKILLS
- Direct-to-consumer, mobile-first track record: a proven history of building and scaling these products, ideally somewhere that lived and died by retention, not just downloads
- Performance marketing partnership: real experience working alongside it. You understand what it’s brilliant at, and exactly where product has to pick up the slack
- Proven impact: a track record of shipping features that measurably moved activation, engagement, or retention, not just shipped, but proven
- Unit economics and monetization: a solid understanding of subscription unit economics (ARPU, LTV, CAC, payback period, and paywall conversion), and experience using them to shape product decisions and judge whether growth is sustainable and profitable
- Data fluency: experience with SQL and a product analytics tool such as Amplitude or Mixpanel to build funnels, analyze cohorts, and measure the impact of product changes
- Communication and stakeholder instincts: you can bring marketing and engineering into the same room and actually get alignment
- AI fluency: comfortable enough with AI tools to turn a rough idea into something tangible on your own. You don’t need to wait for engineering to know if a concept has legs
- Scale-up or startup background: forged in environments where you’re energized by speed, experimentation, and metrics, not slowed down by them
Candidate journey: ⭕️ Recruiter call --> ⭕️ Meet the Hiring Manager--> ⭕️ Business Case --> Panel Presentation
Check out some of our products
Muscle Booster — https://musclebooster.welltech.com/ https://musclebooster.welltech.com
Yoga-Go — https://yogago.welltech.com/ https://yogago.welltech.com
WalkFit - https://walkfit.welltech.com/ https://walkfit.welltech.com
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Protective Services Lead
- Location: Espoo, Finland
- Department: Security
- Reports to: Head of Physical Security and Safety
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
- Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
- Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
- Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
- Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
- Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
- Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
- Support business lines running specialised or fast-moving programmes with tailored security planning
WHAT WE’RE LOOKING FOR
Must haves:
- Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
- Hands-on experience managing external security vendors, including performance and service level management.
- A track record of leading security for executive travel programmes or high-profile company events.
- Experience planning and running crisis exercises, incident response drills, and security training.
- Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
- Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
- Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
- Experience in critical infrastructure, defence, or other environments handling classified or sensitive information.
- An established professional network across the security, government, and critical infrastructure sectors.
- Experience in high-scale security operations across multiple geographies.
APPLICATION PROCESS
- TA Screen (30 mins)
- HM Interview with Head of Physical Security (45 mins)
- Team Interview (60 mins)
- Interview with CSO (30 mins)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Administer, support, and optimize critical database environments, with a primary focus on SQL Server
Maintain database availability, performance, security, integrity, and resilience
Monitor database health, performance, capacity, and resource utilization
Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures
Conduct capacity planning and recommend improvements based on projected growth and business demand
Troubleshoot and resolve complex database, application, and infrastructure issues
Implement and manage backup, restore, replication, contingency, and recovery strategies
Support Disaster Recovery planning, testing, and execution
Participate in database migration and modernization projects, particularly within AWS environments
Support the evolution of database architectures, administration standards, and technical best practices
Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams
Support development teams with SQL query optimization and physical data modeling
Identify opportunities to automate recurring database-administration activities
Improve operational efficiency through automation, monitoring, and standardized procedures
Maintain technical documentation, operational procedures, and recovery runbooks
Participate in incident response and problem-management activities for critical environments
What You Bring
Middle-level experience in database administration
Strong hands-on expertise with Microsoft SQL Server
Experience supporting critical, large-scale, or mission-critical database environments
Experience working within banking or financial-services environments
Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery
Experience working with cloud and hybrid environments, preferably AWS
Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes
Strong SQL troubleshooting and performance-tuning skills
Experience optimizing queries, indexes, execution plans, and database structures
Understanding of capacity planning, monitoring, and database-health management
Knowledge of infrastructure, operating systems, storage, and networking
Experience supporting database migrations or modernization initiatives
Ability to diagnose and resolve complex technical issues
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
Analytical, proactive, collaborative, and solution-oriented mindset
Nice to have
Experience with Oracle, PostgreSQL, or MySQL
Knowledge of NoSQL databases
Experience with Python, PowerShell, or other automation and scripting technologies
Microsoft, AWS, or comparable technical certifications
Experience working with Infrastructure as Code or automated cloud-provisioning tools
Familiarity with Agile methodologies
English level
Advanced
Work Type: Hybrid
Location: São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Philippines; India; Indonesia; Cairo, Egypt
Workplace: remote
About the Role:
Review pre-segmented audio recordings, verify word-level segment accuracy, and correct timestamp or transcription errors to support training data for speech-to-speech AI models
Project Details: Andromeda Delta
Engagement Type: Freelance (Pilot)
Rate: USD 4.55/hour
Estimated Hours: 30 hours/week
Key Responsibilities
Listen to short audio clips and review automatically generated word-level segments (start timestamp, end timestamp, transcription)
Verify segment boundaries align with actual speech onset and offset
Review start/end timestamps when boundaries are inaccurate
Identify and flag tasks for discard per defined criteria (unintelligible audio, non-target language, sensitive content, no voice activity, etc.)
Maintain consistency and accuracy across a detailed, evolving style guide
Requirements
English fluency, including strong command of spoken/colloquial forms (contractions, filler words, informal speech)
Prior experience with audio transcription, data annotation, or speech/NLP data labeling preferred
Comfortable using annotation/labeling tools
Ability to reference and apply a detailed style guide consistently
Ability to work independently and adapt to periodic guideline updates
#L1-CC1
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As our M&A & Equity Financing Legal Counsel, you will work directly under the Head of M&A and Finance Legal Counsel, based in Paris. In close collaboration with our Business and Finance teams, you will play a key role in structuring, drafting and negotiating Mistral’s external growth transactions and equity fundraisings.
Mistral operates at the frontier of AI, where the pace of innovation demands transaction execution speed and precision that match the technology itself. You will help shape the growth and business relationships that will define Mistral’s next chapter.
Key responsibilities
- Draft, negotiate and advise on a wide range of M&A transactions, including acquisitions, acqui-hires and other internal or external growth projects worldwide.
- Take an active part in every stage of M&A transactions: deal structuring, due diligence, negotiations, signing and closing.
- Coordinate the process for Mistral’s equity fundraisings, including legal communication with prospective investors, structuring the company's due diligence disclosure, drafting investment documentation and leading the signing and closing of equity fundraisings.
- Coordinate and assist on Mistral’s secondary sale transactions on behalf of investors and employees.
- Draft, negotiate, and advise on transaction documentation, including LOIs, NDAs, SPAs, shareholders' agreements, investment agreements, and other ancillary transaction documents.
- Collaborate with cross-functional teams, including other corporate functions.
- Build internal templates, practices, and guidelines for M&A and equity financing documentation.
- Support on other legal topics as needed, particularly on compliance matters related to corporate affairs.
Qualifications and skills
- Bachelor's degree or above (LLB, LLM or Juris Doctor preferred) from an accredited law school in France or another EU country. Admission to practice law in at least one additional jurisdiction, in particular the USA or the UK, would be a plus.
- A minimum of 4–5 years of relevant legal experience, including at least 3 years at an international law firm.
- Substantial experience in M&A, VC and/or equity financing transactions, including hands-on experience working on large- to mid-cap acquisitions, from due diligence through signing and closing.
- Familiarity with VC/PE-type transaction documentation is highly valued: you understand complex shareholders’ agreements, management and employee incentive packages, as well as the governance dynamics of venture-backed and PE-backed companies.
- Excellent written and verbal communication in both English and French, with a strong ability to present complex legal concepts clearly to non-legal stakeholders.
- Knowledge and understanding of artificial intelligence technologies, including machine learning, natural language processing and their applications.
- Adaptability: proactive, flexible, eager to learn and able to manage multiple priorities in a fast-paced environment.
- Ethical awareness: a strong understanding of ethical considerations related to AI, such as fairness, transparency, accountability, and bias mitigation.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
No sponsorship or relocation will be provided
middleBulgaria, Hungary, Poland
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УдалённоleadКанада, Чехия, Германия, Испания, Великобритания, Италия, Польша, Португалия; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
middleBrazil
УдалённоLos Angeles, United States
УдалённоRemote - Mexico
УдалённоseniorRemote, Austria
ОфисBoston, MA
УдалённоDubai; UAE; Kuwait; Saudi Arabia; Algeria; Morocco
УдалённоseniorCyprus; Ukraine
ГибридleadEspoo
middleSão Paulo, Brazil
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks