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Location: Independence, Missouri, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability. You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments. Your responsibilities will include Leading root cause analysis for complex hardware and firmware failures across production fleets Aggregating recurring problems and error patterns to identify systemic reliability issues Acting as the senior escalation point for hardware-related incidents impacting availability or performance Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions Partnering with internal engineering teams to validate fixes and prevent recurrence Performing hardware and firmware validation before fleet-wide rollout Driving structured incident investigations using established IT problem management methodologies Supporting on-site teams with technical coordination during critical hardware events Improving hardware observability, failure tracking, and reporting processes Contributing to long-term hardware reliability strategy and fleet-wide stability improvements What we expect you to have Strong hands-on expertise with server hardware in data center or large-scale production environments Proven experience performing root cause analysis of hardware and firmware failures Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes Experience working directly with hardware vendors and engineering teams to resolve production issues Structured problem-solving skills using formal IT or incident management methodologies Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns Experience coordinating technical activities with on-site operations teams Ability to manage multiple concurrent investigations with production impact Clear written and verbal communication skills in cross-functional environments It will be an added bonus if you have Experience in GPU-dense, AI, or high-performance computing environments Exposure to firmware lifecycle management and large-scale rollout validation Familiarity with Linux-based production systems and infrastructure tooling Experience improving fleet-wide hardware reliability metrics at scale Working conditions Onsite work in the Independence Missouri Data center. Participation in incident escalations for production-impacting events Key employee benefits Comprehensive medical, dental, and vision coverage 401(k) plan with company contribution Flexible paid time off Paid parental leave Professional development support Compensation $125,000 – $180,000 per year plus annual performance-based bonus. #LI-AL1 Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $147,200 — $183,900 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Birmingham, Alabama, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability. You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments. Your responsibilities will include Leading root cause analysis for complex hardware and firmware failures across production fleets Aggregating recurring problems and error patterns to identify systemic reliability issues Acting as the senior escalation point for hardware-related incidents impacting availability or performance Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions Partnering with internal engineering teams to validate fixes and prevent recurrence Performing hardware and firmware validation before fleet-wide rollout Driving structured incident investigations using established IT problem management methodologies Supporting on-site teams with technical coordination during critical hardware events Improving hardware observability, failure tracking, and reporting processes Contributing to long-term hardware reliability strategy and fleet-wide stability improvements What we expect you to have Strong hands-on expertise with server hardware in data center or large-scale production environments Proven experience performing root cause analysis of hardware and firmware failures Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes Experience working directly with hardware vendors and engineering teams to resolve production issues Structured problem-solving skills using formal IT or incident management methodologies Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns Experience coordinating technical activities with on-site operations teams Ability to manage multiple concurrent investigations with production impact Clear written and verbal communication skills in cross-functional environments It will be an added bonus if you have Experience in GPU-dense, AI, or high-performance computing environments Exposure to firmware lifecycle management and large-scale rollout validation Familiarity with Linux-based production systems and infrastructure tooling Experience improving fleet-wide hardware reliability metrics at scale Working conditions Onsite work in the Birmingham Alabama Data center. Participation in incident escalations for production-impacting events Key employee benefits Comprehensive medical, dental, and vision coverage 401(k) plan with company contribution Flexible paid time off Paid parental leave Professional development support Compensation $125,000 – $180,000 per year plus annual performance-based bonus. #LI-AL1 Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $147,200 — $183,900 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: New Jersey, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability. You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments. Your responsibilities will include Leading root cause analysis for complex hardware and firmware failures across production fleets Aggregating recurring problems and error patterns to identify systemic reliability issues Acting as the senior escalation point for hardware-related incidents impacting availability or performance Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions Partnering with internal engineering teams to validate fixes and prevent recurrence Performing hardware and firmware validation before fleet-wide rollout Driving structured incident investigations using established IT problem management methodologies Supporting on-site teams with technical coordination during critical hardware events Improving hardware observability, failure tracking, and reporting processes Contributing to long-term hardware reliability strategy and fleet-wide stability improvements What we expect you to have Strong hands-on expertise with server hardware in data center or large-scale production environments Proven experience performing root cause analysis of hardware and firmware failures Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes Experience working directly with hardware vendors and engineering teams to resolve production issues Structured problem-solving skills using formal IT or incident management methodologies Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns Experience coordinating technical activities with on-site operations teams Ability to manage multiple concurrent investigations with production impact Clear written and verbal communication skills in cross-functional environments It will be an added bonus if you have Experience in GPU-dense, AI, or high-performance computing environments Exposure to firmware lifecycle management and large-scale rollout validation Familiarity with Linux-based production systems and infrastructure tooling Experience improving fleet-wide hardware reliability metrics at scale Working conditions Onsite work in the Vineland New Jersey Data center. Participation in incident escalations for production-impacting events Key employee benefits Comprehensive medical, dental, and vision coverage 401(k) plan with company contribution Flexible paid time off Paid parental leave Professional development support Compensation $125,000 – $180,000 per year plus annual performance-based bonus. #LI-AL1 Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $147,200 — $183,900 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product Team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. As a Staff Product Manager on Affirm’s Credit & Pricing team, you’ll shape how consumers discover, understand, and use available credit. You’ll own the strategy for credit experiences spanning shopping, repayment, and marketing, turning complex credit capabilities into intuitive products that build trust and drive activation, conversion, and repeat engagement. What You'll Do Set the product direction. Define a cohesive vision for consumer credit experiences, identify the most valuable problems to solve, and translate your strategy into priorities across multiple teams. Build experiences that make credit understandable. Help consumers explore potential financing options before checkout, discover where they have purchasing power, and understand when credit becomes available again after repayment. Create more relevant consumer journeys. Develop personalized experiences for new and returning consumers, using research and experimentation to determine what information, guidance, and next steps best meet their needs. Connect platform capabilities to consumer outcomes. Own merchant prequalification and purchasing power experiences, partnering with core purchasing power and credit decisioning teams to translate underlying capabilities into clear, consistent experiences. Lead consequential product decisions. Bring Engineering, Design, Analytics, Credit, Marketing, Commercial, and Legal partners together to resolve tradeoffs across consumer needs, growth, risk, and partner commitments. Influence senior leaders through clear recommendations and sound judgment. Own measurable results. Define success, lead discovery and experimentation, and use funnel analysis and consumer feedback to improve activation, purchase conversion, repeat engagement, and comprehension while supporting responsible access to credit. What We Look For A record of building impactful consumer products. 7+ years of product management experience, with demonstrated success taking products from discovery through launch and scaling adoption in fintech, e-commerce, marketplaces, or similarly complex environments. Leadership across teams. Experience independently setting direction for a substantial product area, influencing senior stakeholders, and aligning multiple teams around priorities and measurable outcomes. Strong consumer product judgment. An ability to translate complex systems into intuitive experiences, with a high bar for interaction design, clear communication, and consumer trust. Strategic and technical depth. You connect long-term opportunities to practical product and platform decisions, and work effectively with engineers on capabilities that serve multiple experiences. Analytical and experimental rigor. You combine customer research, behavioral data, and well-designed experiments to prioritize opportunities, evaluate tradeoffs, and decide what to scale, change, or stop. Ownership in ambiguity. You bring structure to open-ended problems, make sound decisions with incomplete information, and communicate the rationale, risks, and support needed to move forward. Relevant domain curiosity. Experience with credit, lending, personalization, or AI-powered consumer experiences is a plus. You can learn complex domains quickly and distinguish useful innovation from technology without a clear customer need. Pay Grade - P Equity Grade - 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year: $181,000 - $241,000 This posting is for an existing vacancy. Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product Team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the Role As a Staff Product Manager on Affirm’s Credit & Pricing team, you’ll shape how consumers discover, understand, and use available credit. You’ll own the strategy for credit experiences spanning shopping, repayment, and marketing, turning complex credit capabilities into intuitive products that build trust and drive activation, conversion, and repeat engagement. What You'll Do Set the product direction. Define a cohesive vision for consumer credit experiences, identify the most valuable problems to solve, and translate your strategy into priorities across multiple teams. Build experiences that make credit understandable. Help consumers explore potential financing options before checkout, discover where they have purchasing power, and understand when credit becomes available again after repayment. Create more relevant consumer journeys. Develop personalized experiences for new and returning consumers, using research and experimentation to determine what information, guidance, and next steps best meet their needs. Connect platform capabilities to consumer outcomes. Own merchant prequalification and purchasing power experiences, partnering with core purchasing power and credit decisioning teams to translate underlying capabilities into clear, consistent experiences. Lead consequential product decisions. Bring Engineering, Design, Analytics, Credit, Marketing, Commercial, and Legal partners together to resolve tradeoffs across consumer needs, growth, risk, and partner commitments. Influence senior leaders through clear recommendations and sound judgment. Own measurable results. Define success, lead discovery and experimentation, and use funnel analysis and consumer feedback to improve activation, purchase conversion, repeat engagement, and comprehension while supporting responsible access to credit. What We Look For A record of building impactful consumer products. 7+ years of product management experience, with demonstrated success taking products from discovery through launch and scaling adoption in fintech, e-commerce, marketplaces, or similarly complex environments. Leadership across teams. Experience independently setting direction for a substantial product area, influencing senior stakeholders, and aligning multiple teams around priorities and measurable outcomes. Strong consumer product judgment. An ability to translate complex systems into intuitive experiences, with a high bar for interaction design, clear communication, and consumer trust. Strategic and technical depth. You connect long-term opportunities to practical product and platform decisions, and work effectively with engineers on capabilities that serve multiple experiences. Analytical and experimental rigor. You combine customer research, behavioral data, and well-designed experiments to prioritize opportunities, evaluate tradeoffs, and decide what to scale, change, or stop. Ownership in ambiguity. You bring structure to open-ended problems, make sound decisions with incomplete information, and communicate the rationale, risks, and support needed to move forward. Relevant domain curiosity. Experience with credit, lending, personalization, or AI-powered consumer experiences is a plus. You can learn complex domains quickly and distinguish useful innovation from technology without a clear customer need. Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. We are looking for an experienced HR Compliance Manager to establish and lead our EMEA People Compliance function. As a key member of the People Experience team, this role works in close partnership with AMER HR Compliance, Employment Legal, Privacy and People teams. This is a highly collaborative and influential role requiring strong EMEA employment compliance expertise alongside experience in policy governance, regulatory change, risk and controls, data governance, and program management. The right candidate will have a strong interest in employment policies and legislative trends, extensive program management and vendor management experience, and desire to understand and improve processes. This role will also focus on process improvement opportunities and demonstrating industry best practices. Based in London and reporting to the Senior Director, People Experience EMEA, this person will lead the EMEA HR Compliance & UK Leave of Absence teams. Join this highly collaborative HR team whose mission is to create a highly engaged work culture. What you’ll be doing: 1. EMEA People Compliance Framework & Governance Build and lead the EMEA People Compliance framework, establishing governance, controls, ownership and reporting across the region Monitor relevant employment and regulatory developments across EMEA with the Legal team and translate requirements into practical People policies, processes and controls Develop reporting and metrics that provide visibility of compliance status, emerging risks and remediation. 2. Policy Governance & Regulatory Change Establish and manage the EMEA policy governance framework Partner with Employment Legal to translate legislative and regulatory change into scalable policies, processes and guidance Lead change management and capability-building associated with regulatory change, including training and guidance for PX teams Create clear governance across policies, handbooks, employee-facing articles and internal guidance Develop training and guidance so PX teams can confidently interpret and apply policies Act as an escalation point for complex scenarios and guide relevant teams 3. Employment Compliance Programs Oversee EMEA Right to Work and immigration compliance controls, including appropriate verification and reverification processes. Own the EMEA background screening process and vendor relationship for the region Partner with Talent Acquisition (TA), IT, and tech teams to enhance integrations between systems for best-in-class employee experience Establish and own the EMEA governance framework for fixed-term employment, partnering with TA, HRBP, Finance and PX to establish appropriate controls across hiring, extensions, renewals and termination Statutory/regulatory People reporting Compliance requirements arising from employee moves/international mobility Act as subject matter expert and first point of contact for EMEA employment policy questions, providing clear and accurate interpretation of policies in close partnership with Employee Relations (ER) and Employment Legal. 4. People Data Privacy & Record Retention Governance Lead EMEA personnel file governance, including the transition from local storage to Workday, and establish appropriate standards for retention, access, naming conventions and audit controls across Workday, SharePoint and other People platforms. Conduct periodic audits, identify control gaps, and oversee remediation. Establish scalable governance for employee DSARs and other data rights requests, define best practice and clear roles and responsibilities 5. Audit, Risk & Assurance Develop and lead regional People compliance risk assessments, translating identified risks into appropriate controls, assurance activity and remediation plans Own/coordinate HR controls supporting internal and external audits, including SOX Provide People Compliance expertise for M&A due diligence, integration planning and acquisition onboarding. 6. Capability, Technology & Continuous Improvement Build compliance capability across PX through training, guidance and practical tools Identify opportunities to automate controls and reduce manual compliance activity Partner with PTS/People Technology on system controls and enhancements Build meaningful compliance dashboards and reporting Manage relevant third-party providers and budgets Drive continuous improvement and simplification Establish effective governance for employee-facing compliance and policy content across People platforms, ensuring information is accurate, current, accessible and appropriately maintained. 7. UK & Ireland Leave of Absence Leadership Lead the UK & Ireland Leave of Absence function, ensuring effective controls, reporting and employee/manager support, in partnership with ER, Benefits, Payroll and PX Provide oversight and guidance on complex or exceptional LOA cases, ensuring consistent and equitable application of policy. Core Partners: Employment Legal, Privacy, Employee Relations, People Technology, AMER HR Compliance, Talent Acquisition, Benefits and Global Mobility. Wider Stakeholders: Corporate Legal, Security, IT, Information Security, Health & Safety, Facilities, Studio HR, Sony Group companies, Finance and external vendors. What we’re looking for: 7+ years of relevant HR or People compliance, governance or related experience, including building or evolving compliance practices across multiple EMEA countries within an established global framework. Strong knowledge of employment compliance, policy governance, regulatory change, and risk and control frameworks, with experience in compliance monitoring, audits and assurance. Experience working closely with Employment Legal to translate complex legal and regulatory requirements into practical, scalable People policies, processes and controls. Knowledge of GDPR and employee data governance. Strong project management and data literacy, with the ability to use reporting to identify risks, monitor controls and inform decisions. Ability to influence senior stakeholders and work effectively across Legal, Privacy, HR and Technology in a global, matrixed organisation. Sound judgement, discretion and initiative, with the ability to resolve problems and improve established processes. Experience managing and developing a team. Experience with Workday, ServiceNow or comparable HR or case management systems is preferred. Desired experience: Experience establishing a regional People compliance or employment-policy capability from the ground up. Experience operating across multiple European jurisdictions, particularly environments with significant employee-representation requirements. Experience supporting HR operating-model transformation, centralisation or integration. Experience implementing global People initiatives in Europe and adapting programmes where local legal or employee-representation requirements require a different approach. Benefits : Hybrid working Discretionary bonus opportunity Private Medical Insurance Dental Scheme London Allowance (if applicable) 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA Workplace: onsite Overview Welo Data is looking for sharp, curious, and detail-oriented individuals to join our team as Data Labeling Associate. This is not a traditional annotation role. You’ll be working directly with cutting-edge AI systems — evaluating outputs, identifying gaps, and helping improve how these systems behave in real-world scenarios. The work sits at the intersection of data quality, model evaluation, and human judgment, where your ability to think critically matters just as much as following guidelines. We’re looking for people who are naturally curious about AI, comfortable forming opinions, and confident in contributing to conversations with teammates, leads, and stakeholders. Project Details Job Title: Data Labeling Associate Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $34/hour   Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin. Please only apply if you meet this location requirement. What You’ll Do Evaluate AI model outputs and provide structured, high-quality feedback Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios Contribute to improving evaluation frameworks, not just executing them Identify trends in model performance and communicate insights clearly Participate in team discussions, calibrations, and stakeholder syncs Partner with leads and cross-functional teams to refine quality standards Document findings in a clear, concise, and actionable way What We’re Looking For Native-level Tamil language proficiency and a university degree (Bachelor’s or higher). B2 or superior level of English. 1–2 years of professional writing experience with strong, structured writing skills Ability to apply complex writing rules and guidelines consistently Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience Strong critical thinking and attention to detail Ability to make sound judgment calls in ambiguous situations Naturally curious about AI, technology, and how systems behave Comfortable speaking up, asking questions, and contributing ideas Strong written and verbal communication skills Ability to stay consistent while working with evolving guidelines Experience in data quality, QA, annotation, or analysis is helpful — but not required Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes. Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix. Unique Campus Features: Some locations include roof-top nature parks Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks. Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This is an opportunity to move beyond traditional data work and play a direct role in how AI systems are evaluated and improved. The work is fast-moving, collaborative, and increasingly central to how modern AI systems are built and deployed.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM - The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are pioneers in the travel space and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us not only to deliver exceptional customer experiences, but also to drive meaningful growth for their businesses. - Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint. - We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard for what it means to go beyond your role, and help build the travel industry of the future. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done. ABOUT THE ROLE We're looking for a Product Manager to own key parts of LangSmith. Building AI products is changing the way software teams work; LangSmith is the observability, evals and deployment platform that makes shipping reliable AI systems possible. WHAT YOU'LL DO This role sits at the intersection of user experience and production infrastructure. You'll partner with engineers to build features that feel intuitive while solving deeply technical problems: versioning complex prompt chains, debugging multi-step agent failures, or designing evaluation systems that scale from 10 to 10,000 test cases. You'll work directly with customers — from early-stage startups shipping their first agent to enterprises running mission-critical AI systems — to understand where the platform breaks down and what capabilities unlock new workflows. - Own the roadmap for a core area of the LangSmith platform. - Work with customers to understand their challenges and define new product features. - Work with engineering to define scope, make technical tradeoffs, and ship high-impact features quickly. - Help shape product strategy alongside our founders and leadership team. WHAT YOU'LL BRING - 3+ years of product management or engineering experience, ideally building developer tools, infrastructure products, or technical SaaS platforms. - Deeply technical — you can hold your own in conversations about API design, system architecture, data pipelines, and debugging production issues. - Bias toward action — you'd rather ship, learn, and iterate than build the perfect solution upfront. - Strong written and verbal communicator who can align cross-functional teams around a shared vision. NICE TO HAVE - Computer Science, Engineering, or equivalent technical background. - Previous experience at a high-growth startup or developer-focused company. - Hands-on experience building with LLMs, agents, or AI applications. - Annual salary range: $180,000-$240,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking to hire a Senior Sales Engineer Enterprise to join our Field Engineering team. As a Sales Engineer, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt. You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business. This is a full-time position based in the West Region. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, Linux, Windows, Python, Java, Iceberg, dbt Cloud, SQL, data catalogs What You’ll Do Work with Enterprise customers to understand their business, use cases, and requirements across data replication, transformation, and modeling Develop and deliver technical presentations to Enterprise audiences on the full Fivetran + dbt value proposition Ensure the technical win by running a tight proof-of-value process spanning ingestion through transformation Guide customers through dbt Cloud proof-of-concept implementations, including private-cloud deployments for enterprise clients where applicable Work closely with Product and Engineering to align solutions with Enterprise customer needs and inform the dbt Cloud enterprise roadmap Develop and maintain relationships with key Enterprise customers and partners (including Snowflake, AWS, Databricks) Own the technical relationship across the full customer lifecycle — pre-sale evaluation through adoption and expansion Stay current on trends in data movement, transformation, and analytics engineering; be an active participant in the dbt community Skills We’re Looking For 7+ years in data replication, sales engineering, solutions architecture, or consulting in data operations, analytics, or BI Strong technical background covering database replication, cloud infrastructure, and modern data warehousing architectures Hands-on experience with SQL, ETL/ELT, and data modeling Experience with modern data analytics technologies, including cloud data warehouses/lakes, transformation tooling (dbt or similar), data catalogs, and BI tools Ability to gather and translate technical and business requirements into concrete solutions Excellent communication and presentation skills, able to explain complex technical concepts to technical and non-technical stakeholders Strong problem-solving and analytical skills; comfortable operating in ambiguous, fast-paced environments Optional Bonus Skills Prior experience at an analytics, ETL, BI, or open-source software company Hands-on experience with dbt Cloud or dbt Core or Fivetran Experience with data modeling methodologies (dimensional, data vault, Kimball, 3NF) Experience with Oracle, SQL Server, MySQL, or traditional Enterprise ETL tooling (Informatica, Boomi, Talend) Experience with self-hosted software applications and supporting infrastructure Hands-on networking experience, cloud and on-premise The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process OTE (On Target Earning) $218,491.87 — $303,462.32 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Principal Product Marketing Manager, Competitive, you own GitLab's competitive point of view on AI and agentic software development and serve as the authority on our market differentiation. You consult regularly with sales, product teams, investor relations, industry analysts, and leadership on competitive strategy and roadmap implications while publishing external thought leadership. With deep experience in the modern SDLC and agentic tooling, you collaborate with developer advocacy and conduct primary market analysis to drive positioning, field assets, competitive plays, and partnership strategy. In your first year, you will establish a defensible AI and agentic narrative and an agile operating rhythm that turns market signals into action. Reporting to the Senior Director, Product & Solutions Marketing, you will operate with executive visibility and autonomy, measuring success by win rates, competitive displacements, and market leadership in the AI and agentic category. Some examples of projects: Define GitLab's differentiated position against AI-native entrants competing for the SDLC Publish thought leadership that shapes how the market frames agentic development Assess new entrants and share relevant market-shaping insights across the company Shape partnership strategy based on competitive footing Arm executives with competitive narrative for customer and board conversations What you'll do Own GitLab's competitive positioning for AI and agentic software development end to end, from primary landscape analysis through understanding of competitive tools and developer-level perceptions. And turn that into the narrative the field, analysts, and executives all use Own the operating rhythm that converts competitive signal into a position and action within days Give Product an opinionated read on what competitive movement means for roadmap sequencing, bringing evidence and a recommendation rather than a summary of what competitors shipped Build the compete assets, plays, and objection handling the field uses against named competitors, define the sales motion that moves win rate, then measure whether it did Partner with Growth and Campaigns on competitor displacement campaigns, accountable for their contribution to pipeline Brief Investor Relations, industry analysts, sales, and executive leadership with the same rigor, owning the competitive-landscape narrative with analysts and PMMs Raise the competitive bar across the PMM team Ability to travel if needed and comply with the company's travel policy What you'll bring Proven impact at the organizational and industry level Deep domain expertise in SDLC, DevSecOps, and agentic software development to engage technical buyers and executive audiences Track record of driving competitive positioning that delivers measurable win-rate impact Fluency in the AI/agentic coding landscape and competitor exposure areas Established thought leadership with industry recognition (speaking, publications, advisory roles) Experience briefing executives, investor relations, and industry analysts Ability to form and articulate a clear point of view quickly despite incomplete information Strong communication skills to translate complex technical concepts into clear narratives Practical experience using AI tools within your workflow Self-directed, data-driven mindset using win/loss insights to guide strategy About the team Product & Technical Marketing at GitLab is the engine behind how GitLab positions, launches, documents, and evangelizes its value proposition for enterprises worldwide. We connect GitLab's product capabilities to customers and prospects across technical personas and executive buyers, and we partner closely with Product Management, Product Design, Growth Marketing, Comms and Social, Field Enablement, Sales, and the broader go-to-market organization so what we build lands in market with clarity, impact, and relevance. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 — $285,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. You'll also promote data innovation by experimenting thoughtfully and working through complex problems. What you'll do Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions. Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time. Analyze Support Economics, including cost-per-ticket modeling, self-service savings, and product quality costs. Develop performance indexes and heatmaps that identify product areas and customers using the most support resources. Lead dashboarding for AI adoption and return on investment, measuring the business impact of AI-driven initiatives across Support Engineering. Partner with go-to-market teams on predictive analytics and churn-prevention models that identify at-risk customers. Define and refine unified customer-schema requirements to create consistent data across systems and a single source of truth. Deliver Monthly Business Review telemetry, executive-ready reporting packages, recurring operational reports, and ad hoc analysis. What you'll bring Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company. Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations. Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters. Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools. Translate ambiguous business questions into structured analytical frameworks. Present findings clearly to technical and non-technical stakeholders. Plan and prioritize work independently in a remote, cross-functional environment across time zones. You may also bring experience with large language model-based tools, artificial intelligence and machine learning workflows, durable data solutions, analytics frameworks, in-depth data analysis, or presenting to senior leaders and executives. About the team Our Support Engineering organization uses data to understand performance, improve customer outcomes, and improve operational practices. You'll partner across Support Engineering, go-to-market teams, Business Operations, and Product Engineering in an all-remote environment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA Workplace: onsite Overview Welo Data is looking for sharp, curious, and detail-oriented individuals to join our team as Data Labeling Associate. This is not a traditional annotation role. You’ll be working directly with cutting-edge AI systems — evaluating outputs, identifying gaps, and helping improve how these systems behave in real-world scenarios. The work sits at the intersection of data quality, model evaluation, and human judgment, where your ability to think critically matters just as much as following guidelines. We’re looking for people who are naturally curious about AI, comfortable forming opinions, and confident in contributing to conversations with teammates, leads, and stakeholders. Project Details Job Title: Data Labeling Associate Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)  Hours: Full-time, 40 hours per week Employment Type: W2 Full-Time Employee Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship) Pay Rate: $34/hour   Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement. What You’ll Do Evaluate AI model outputs and provide structured, high-quality feedback Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios Contribute to improving evaluation frameworks, not just executing them Identify trends in model performance and communicate insights clearly Participate in team discussions, calibrations, and stakeholder syncs Partner with leads and cross-functional teams to refine quality standards Document findings in a clear, concise, and actionable way What We’re Looking For Native-level Marathi language proficiency and a university degree (Bachelor’s or higher). B2 or superior level of English. 1–2 years of professional writing experience with strong, structured writing skills Ability to apply complex writing rules and guidelines consistently Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience Strong critical thinking and attention to detail Ability to make sound judgment calls in ambiguous situations Naturally curious about AI, technology, and how systems behave Comfortable speaking up, asking questions, and contributing ideas Strong written and verbal communication skills Ability to stay consistent while working with evolving guidelines Experience in data quality, QA, annotation, or analysis is helpful — but not required Benefits Paid Vacation: 6 days Paid Company Holidays: 2 days (Memorial Day and Labor Day) Paid Sick Leave: accrued per applicable state law and company policy Medical, Dental, and Vision Insurance (eligibility applies) Health Savings Account (HSA) 401(k) Retirement Plan Employee Assistance Program Additional voluntary benefits (life, accident, critical illness, etc.) Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes. Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix. Unique Campus Features: Some locations include roof-top nature parks Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks. Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why This Role This is an opportunity to move beyond traditional data work and play a direct role in how AI systems are evaluated and improved. The work is fast-moving, collaborative, and increasingly central to how modern AI systems are built and deployed.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Build the iOS platform that helps engineers ship confidently. As Notion’s mobile team grows, we’re turning the first generation of mobile foundations into a durable platform: clearer architecture, ergonomic testing, dependable observability, and faster CI/CD. This role is broad—you’ll shape the iOS stack end to end, from shared frameworks and build systems to release quality, with opportunities to work across our shared Rust layer and AI infrastructure for mobile development. You’ll pair with mobile AI and core product engineers to understand friction, evaluate new iOS capabilities, and decide what should become part of the platform. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Make the iOS platform agent-ready: Give engineers and agents dependable ways to build, run, test, screenshot, and iterate through the app so mobile teams can move faster without lowering the quality bar. - By the end of your first year, define how iOS features are built: establish architecture and ship developer tools, then partner with product engineers to adopt them. - Raise the bar for iOS reliability and release quality: Improve the systems that catch regressions, prevent incidents, and help engineers understand issues quickly across builds, tests, observability, and CI/CD.   SKILLS YOU'LL NEED TO BRING - Deep iOS engineering experience at scale: You’ve helped build and deploy mobile applications used by millions, and understand the reliability, performance, and operational practices required at that scale. - Platform or infrastructure experience: You’ve worked below the product-feature layer on mobile CI/CD, testing platforms, build systems, developer tooling, or shared frameworks—and can turn recurring friction into durable systems. - Strong architectural judgment: You’re familiar with multiple approaches to iOS architecture and can explain the trade-offs clearly, choosing patterns that make features easier to build, test, and maintain. - Cross-functional influence: You can partner closely with product engineers, understand their pain points, and earn adoption for new platform APIs, workflows, and standards without relying on authority. - AI-native engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective.   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $168,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote UK At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the role We’re looking for a Staff Product Manager to help shape the next generation of Affirm’s Comms Plat. The opportunity spans two connected areas: (1) Modernizing the platform that powers critical transactional communications across channels; (2) Building shared capabilities that help Affirm create a more coordinated experience across marketing and transactional comms. Together, this work will simplify how teams build and manage communications, strengthen the reliability and scalability of our systems, and help us deliver more relevant and consistent customer experiences. You’ll partner closely with Engineering and teams across Product, Marketing, Ops, Design, Analytics, and Legal and Compliance to set product direction and turn it into capabilities teams can successfully adopt. You’ll navigate complex technical and business tradeoffs, balance near-term needs with longer-term platform investments, and help determine where Affirm should build capabilities directly versus work with third-party partners. What you'll do Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities. Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms. Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners. Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans. Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem. Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed. Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment. What we look for 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms. Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required. Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap. Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs. A track record of taking products beyond launch and driving adoption across multiple teams or customer groups. Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints. Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions. Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process. A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure. Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn. This is a remote-first position based in the UK with the option to work from our London office for candidates who prefer an office environment. Compensation & Benefits Base Pay Grade: P Equity Grade: UK 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. GBR base pay range per year : £ 142,000 - 190,000 Location: Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you will: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex  support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor  newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed Other duties as required Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with the following: Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday. Desired: Reading/Debugging HTML (a plus) SQL (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization. You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services. You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach. Technologies You’ll Use Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience. What You’ll Do As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution. Product Management Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap. Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation. Own requirements gathering, process analysis, and solution scoping for prioritized initiatives. Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request. Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems. Technical Leadership Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem. Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation. Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability. Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed. Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation. Stakeholder Management & Delivery Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams. Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed. Drive alignment on priorities, requirements, tradeoffs, and implementation approaches. Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption. Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels. Skills We’re Looking For 7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role. Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment. Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems. Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions. Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches. Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences. Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities. Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption. Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences. Bonus Skills Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API. Experience with AI-enabled customer support, agent-assist, or workflow automation technologies. Experience with workforce management, premium support, or differentiated service models. Experience supporting Professional Services or other post-sale customer workflows. Experience integrating or consolidating customer support platforms, portals, or processes. #LI-DC1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations:  Austin or London (Hybrid) About the Role We're hiring the first Dashboard & Configuration Product Manager Cloudflare's Web Integrity & Trust product suite. More than 50% of Internet traffic is automated. Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we sell to our customers.Cloudflare sits in front of more than 20% of the web. That vantage point lets us detect automated threats, fraud, and traffic manipulation at a scale and depth no one else can match. Turning that raw signal into something a human can understand, trust, and act on is one of the most interesting design problems in security today — and it's the problem you'll own. Our products make probabilistic decisions in an adversarial environment. “Is this traffic truthfully representing who they are?” and "Can we trust this traffic?" doesn't have a clean yes-or-no answer. Our objective is to minimize risk without ever having ground truth. Your job is to make that kind of reasoning legible and controllable to the people who rely on it, from the security analyst running an investigation to the marketing team trying to understand the performance of their most recent campaign. This role spans the full arc of how customers work with our product suite, from navigation, configuration, exploring and investigating their traffic, to proving the value of what Cloudflare's network sees. Today those experiences live in disconnected places; a core part of this role is envisioning the coherent product they should become. This role will work directly with the Director of Product and across the PMs who lead each product line This is a rare "0-to-1" seat: you'll help define the interaction model for a suite of product categories we are largely inventing, with room to shape not just how it looks but what it fundamentally is. Who you are Note: A portfolio is not required for this role, but is a bonus. Please include a link to work that shows how you think. The interview process will dive in deeper. A product inventor who works in the medium of design, presenting complex problems to Enterprise customers. You've taken genuinely ambiguous, ill-defined problem spaces and defined what the product should be. You can point to work where the concept was yours. You've had to make a complex, high-dimensional system legible to the people who live in it, whether in security, fraud, observability, developer tools, analytics, network operations, finance, or somewhere equally demanding. You don't need a security background, but you need the mind and craft to go deep in one fast. You use AI fluently in your own craft, and you have the judgment to know where it accelerates the work and where it falls short. You bring independent design conviction. You've originated solutions in spaces with little prior art, and you can clearly articulate why a design is right, or why you're pushing back. Exceptional at the full craft — defining the problem, defining the experience requirements, information architecture, and especially data visualization — with enough polish to make it real and compelling. Someone who wants to obsess over a domain. You want to go deep, and are excited about pushing boundaries in a complex space. Comfortable with a blank page. As the first design lead, you'll set your own process and build alongside your peers and engineers. Nice to have Experience as the first or founding product manager or designer on a team or product. Exposure to security, trust & safety, fraud / ad fraud (IVT), or ML-driven products. Comfort prototyping in code, or working fluently with engineers who do. Familiarity with how analysts or operations teams actually work day to day. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.