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Location: Serbia Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Romania Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Bulgaria Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Portugal; France Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Boston, MA Workplace: OnSite SENIOR DIRECTOR OF PRODUCT, HEALTHCARE At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Director of Product, Healthcare to lead the strategy, development, and growth of healthcare products and experiences that continues to build on our strategy of personalized health. You will build and grow the Healthcare Product team while partnering across Product, Design, Clinical Science, Regulatory Affairs, Engineering, Data Science, and Commercial teams to translate physiological data, machine learning capabilities, and clinical insights into meaningful healthcare experiences. You will play a critical leadership role in identifying high-impact opportunities, bringing evidence-based products from concept through launch and scale, and helping establish WHOOP as a leader in digital health. RESPONSIBILITIES: - Define and execute the product strategy and roadmap for the WHOOP healthcare portfolio, translating broader company and Consumer Product priorities into clear investments, product initiatives, and measurable outcomes. - Build, lead, and significantly scale a high-performing Healthcare Product team, developing product leaders and establishing the operating rhythms, capabilities, and culture needed to support a growing portfolio. - Partner closely with leaders across Clinical Science, Data Science, Regulatory Affairs, Engineering, Design, Corporate Strategy and Commercial teams to bring evidence-based healthcare products and experiences from concept through launch and scale. - Identify, evaluate, and prioritize opportunities across areas such as preventive health, clinical monitoring, chronic condition management, digital biomarkers, personalized health insights, and healthcare provider solutions, balancing member value, clinical impact, feasibility, and business opportunity. - Drive product decisions through a combination of scientific evidence, member and customer insights, market analysis, healthcare economics, product data, and business impact, while establishing clear frameworks for measuring engagement, clinical utility, adoption, retention, and financial performance. - Ensure healthcare product strategies appropriately incorporate regulatory requirements, clinical evidence expectations, privacy considerations, and quality standards while representing the healthcare product vision with internal leaders and external healthcare stakeholders. QUALIFICATIONS: - 12+ years of product management experience, including substantial leadership experience building and scaling products within digital health, healthcare technology, medical devices, health platforms, or related industries. - Demonstrated success developing and scaling healthcare or health-focused products that deliver measurable consumer, clinical, and business outcomes. - Experience building, managing, and developing high-performing product teams, including leading product leaders and growing organizations through periods of significant expansion. - Strong understanding of healthcare ecosystems and business models, including experience working with relevant stakeholders such as providers, payers, employers, health systems, or other healthcare organizations. - Experience developing products within regulated or clinically oriented environments, with familiarity across areas such as clinical evidence generation, healthcare data, privacy, regulatory requirements, and quality processes. - Proven ability to set product strategy while remaining close to execution, navigate ambiguity, prioritize across a complex portfolio, and influence senior cross-functional stakeholders without relying on direct authority. - Exceptional communication, strategic thinking, and business acumen, with the ability to translate complex scientific, clinical, technical, and commercial considerations into clear product decisions and organizational alignment. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $230,000 - $270,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, United Kingdom About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers. About INTERDICT I.N.T.E.R.D.I.C.T. (Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions: PhishGuard: Email Managed Detection and Response (MDR) service. Cloudflare Managed Defense (CMD, Formerly SOCaaS): 24/7 monitoring, detection, and mitigation of security events across Cloudflare products. Detection Engineering: Develops, maintains, and deploys Cloudflare’s threat detection logic across email, application, and network telemetry. Through the combined capabilities of CMD, PhishGuard, and Detection Engineering, INTERDICT delivers a cohesive operational security function that provides continuous, proactive protection against network, application, and email-based threats. This integrated structure ensures rapid detection, coordinated response, and improved security outcomes for Cloudflare and its customers. About the Role The Response Engineer within the Cloudflare Managed Defense Center acts as a primary technical responder for Cloudflare's premium enterprise customers. You will autonomously investigate complex threat telemetry, handle live incident response for sophisticated volumetric DDoS and application-layer attacks, and analyze traffic anomalies during high-pressure events. Customers contact the Managed Defense Center for assistance and intelligence across Cloudflare's security portfolio, focused on two core pillars: Web Application Security (WAF and Bot Management) and DDoS mitigation across network and application layers. Managed Defense Response Engineers use customer-facing dashboards and internal tools to make detailed and informed suggestions for mitigation, and may implement mitigation strategies directly on behalf of the customer. The team provides continuous proactive monitoring and analysis of security events through internal alerting systems. We are looking for an analytical security practitioner who thrives in this always-on operational environment and bridges the gap between deep technical analysis and premium customer advisory. Role Responsibilities Implement robust mitigation strategies for complex attacks across OSI Layers 3, 4, and 7 using Cloudflare's suite (Magic Transit, Magic Firewall, Advanced TCP Protection, Advanced DNS Protection, WAF, Custom Rules, IP Access Rules, Bot Management, and Rate Limiting) Monitor and investigate proactive alerts, performing near real-time packet and traffic flow analysis and correlation to detect protocol exhaustion and application-layer exploitation, translating findings into custom, highly targeted mitigation rules Review alerts to determine relevancy and urgency, proactively escalate customer-impacting incidents, and adhere to Customer SLAs for alert response and customer communication Act as the primary technical contact for customers during active security incidents, driving high-touch, consultative communication (via phone, chat, email) with customers' technical engineering teams to neutralize threats while ensuring stable traffic delivery Continuously tune and optimize existing security monitoring rules and alerting thresholds to improve the operational signal-to-noise ratio and reduce false positives Lead managed customer onboarding sessions, maintain customer-specific runbooks, and deliver highly technical monthly security posture reviews and post-incident reports Partner directly with internal engineering, product, and threat intelligence teams to provide actionable feedback on attack trends, tooling gaps, and product enhancements Role Requirements 4–7 years of direct, hands-on experience in Managed Detection and Response (MDR), advanced Security Operations, or high-level Technical Support/Incident Response for enterprise infrastructure Proven capability to handle both Application Security (including knowledge of OWASP Top 10 vulnerabilities, L7 WAF, HTTP/S anomalies, Bot mitigation) and Network Security (L3/L4 volumetric DDoS, protocol abuse) Working knowledge of threat frameworks such as MITRE ATT&CK to classify adversary behavior and inform detection and mitigation strategies Operational understanding of internet protocols including TCP, UDP, ICMP, GRE, BGP, DNS, with the ability to quickly diagnose attack fingerprints and infrastructure impact during volumetric DDoS attacks Hands-on experience with packet capture (e.g., tcpdump, Wireshark, tshark) or HTTP traffic inspection (e.g., HAR, Burp Suite) to analyze malicious traffic Extensive experience managing technical communications with enterprise customers during high-stress, active attacks, with the ability to remain calm under pressure and translate complex attack data into clear actionable advice Ability and willingness to work 24x7 rotating shifts to support global operations Knowledge of industry security technologies (e.g., enterprise CDNs, cloud-based DDoS scrubbing centers, Next-Gen WAFs, and edge network firewalls) (Preferred) Proficiency in Linux/Unix environments and strong scripting skills (Bash, Python preferred) for workflow automation (including experience leveraging agentic AI environments or LLMs to optimize operations) and experience interacting with REST APIs or GraphQL to pull and correlate operational data (Preferred) Experience building or querying dashboards in Prometheus and Grafana for performance and attack metrics (Preferred) Highly valued security and networking certifications such as GIAC (e.g., GCIA, GCIH, GCFA, GCFE), Cisco CCNA/CCNP, or equivalent hands-on incident response credentials (Preferred) What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints. You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn Experiment with tools, templates, and workflows to make research faster and sharper We'd love to hear from you if you have: 7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale While it's not required, it's an added plus if you also have: Proficiency in designing and prototyping, ideally within the Figma suite of tools Familiarity with researching design tools, developer tools, creative software, or other products people use to build things A background in product design, product management, or engineering Ability to combine product analytics with qualitative research to inform recommendations At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Poland Workplace: fully About the Client Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives. Key Responsibilities Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact. Analyse existing partnerships and identify opportunities to increase revenue and margins. Negotiate commercial conditions with PSPs, including discounts and referral terms. Develop referral opportunities with existing PSP partners and facilitate introductions of new clients. Create and execute joint development plans with key PSPs. Track the progress of partnership initiatives and proactively identify areas for improvement. Work closely with internal teams to ensure smooth execution of partner-related initiatives. Requirements 2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role. Previous experience within the FinTech, Payments, or PSP industry. Practical experience working directly with Payment Service Providers (PSPs). Strong ability to build and maintain long-term relationships with strategic clients and partners. Excellent communication and negotiation skills. Strong analytical mindset and ability to identify opportunities for account growth. Languages: English B2, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset with a focus on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Cyprus Workplace: fully About the Client Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives. Key Responsibilities Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact. Analyse existing partnerships and identify opportunities to increase revenue and margins. Negotiate commercial conditions with PSPs, including discounts and referral terms. Develop referral opportunities with existing PSP partners and facilitate introductions of new clients. Create and execute joint development plans with key PSPs. Track the progress of partnership initiatives and proactively identify areas for improvement. Work closely with internal teams to ensure smooth execution of partner-related initiatives. Requirements 2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role. Previous experience within the FinTech, Payments, or PSP industry. Practical experience working directly with Payment Service Providers (PSPs). Strong ability to build and maintain long-term relationships with strategic clients and partners. Excellent communication and negotiation skills. Strong analytical mindset and ability to identify opportunities for account growth. Languages: English B2, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset with a focus on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Lithuania Workplace: fully About the Client Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives. Key Responsibilities Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact. Analyse existing partnerships and identify opportunities to increase revenue and margins. Negotiate commercial conditions with PSPs, including discounts and referral terms. Develop referral opportunities with existing PSP partners and facilitate introductions of new clients. Create and execute joint development plans with key PSPs. Track the progress of partnership initiatives and proactively identify areas for improvement. Work closely with internal teams to ensure smooth execution of partner-related initiatives. Requirements 2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role. Previous experience within the FinTech, Payments, or PSP industry. Practical experience working directly with Payment Service Providers (PSPs). Strong ability to build and maintain long-term relationships with strategic clients and partners. Excellent communication and negotiation skills. Strong analytical mindset and ability to identify opportunities for account growth. Languages: English B2, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset with a focus on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Spain Workplace: fully About the Client Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives. Key Responsibilities Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact. Analyse existing partnerships and identify opportunities to increase revenue and margins. Negotiate commercial conditions with PSPs, including discounts and referral terms. Develop referral opportunities with existing PSP partners and facilitate introductions of new clients. Create and execute joint development plans with key PSPs. Track the progress of partnership initiatives and proactively identify areas for improvement. Work closely with internal teams to ensure smooth execution of partner-related initiatives. Requirements 2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role. Previous experience within the FinTech, Payments, or PSP industry. Practical experience working directly with Payment Service Providers (PSPs). Strong ability to build and maintain long-term relationships with strategic clients and partners. Excellent communication and negotiation skills. Strong analytical mindset and ability to identify opportunities for account growth. Languages: English B2, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset with a focus on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: London Workplace: onsite ABOUT APOLLO RESEARCH Apollo Research is an AI safety organization that works on the detection of scheming (e.g., building evaluations), the science of scheming (e.g., model organisms), and scheming mitigations (e.g., anti-scheming and control). We work closely with multiple frontier AI companies. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can read more here. We're a team of ~35 in London and Europe, we're opening a new office in San Francisco, and we're growing fast. THE OPPORTUNITY The Finance team consists of the Head of Finance and an interim transactional processor. You will be Apollo's second full-time Finance hire, reporting to the Head of Finance. You will own financial operations, accounting, reporting, and compliance. AI is embedded across the business, and Apollo Finance is no different. You will work with the Head of Finance to build a finance function from first principles that scales ahead of the business's growth. You'll be expected to build and leverage AI agents and clean architecture to eliminate, simplify, and automate manual work at scale. There is no legacy finance function to inherit, so you will build your subfunctions from the ground up. This role is suited to someone who is happy to get their hands dirty in the details of the operation, skilled at handling data, and driven to find more effective ways of doing things. The manual processing work should reduce significantly as you and the Head of Finance build out the systems, processes, and controls. Initially, your time will be split between: Day-to-day transactional processing and bookkeeping, replacing the interim processor (50%) Building out new systems, processes, and controls (25%) Eliminating, simplifying, and automating existing processes and controls (10%) Ad hoc work, e.g., monthly close, reporting, and compliance (15%) The team is deliberately lean and uses a sophisticated tech stack. This is not a position where you'll be one of many; you'll have significant exposure and be central to how the function evolves as the business scales, with a clear path to Financial Controller. RESPONSIBILITIES Run day-to-day financial operations (Order-to-Cash and Procure-to-Pay): Process and match supplier invoices, card expenses, and bank receipts and payments Prepare supplier payments Onboard customers and suppliers, keeping their metadata up to date Invoice customers and manage collections Run accounting and reporting (Record-to-Report): Establish a repeatable monthly close, preparing manual journals and accounting judgments on accruals, prepayments, accrued and deferred revenue, payroll, intercompany, and project accounting Prepare supported reconciliations for every balance sheet account, and maintain a quantified risks and opportunities list Produce a monthly pack that ties to the ledger and reads the way operators run the business: P&L, balance sheet, and cash flow, month and year to date; one headline variance against budget; and department and research-versus-commercial views Deliver cash visibility: Prepare the weekly 13-week direct cash forecast, including running scenarios for the Head of Finance and COO Reconcile forecasts to actual bank movements, explain and report variances, and improve the forecasting assumptions week on week Support the Head of Finance in building effective systems, processes, and controls: Eliminate, simplify, and automate manual work, processes, and controls at scale, leveraging AI agents and automation Document critical workflows so they do not depend on one person Manage the finance tech stack, and support the Head of Finance in implementing new systems Manage compliance: Support the Head of Finance in ensuring Apollo complies with relevant laws and regulations across the jurisdictions in which we operate, coordinating with advisors where necessary: statutory accounts, taxes, transfer pricing, R&D tax credits, audits where required, and expenditure responsibility requirements for grants WHAT SUCCESS LOOKS LIKE Build and run a best-in-class finance operation. Support the Head of Finance in building and improving the systems, processes, and controls for the core business cycles (O2C, P2P, R2R) to: (a) capture transactions at source with the right accounting, timing, and metadata; and (b) eliminate, simplify, and automate manual work at scale. Work month on month to reduce the lag between a transaction's economic event and its appearance in the books, and to reduce manual processing hours, baselined in month two. Maintain sales invoice accuracy at 100%, aged debtors below 15 days, and suppliers paid on the due date 100% of the time. Build and run a fast, dependable close. All entities closed to year-end quality every month: working day five within six months of joining, and working day three within nine months. Supported balance sheet reconciliations for all accounts, with a quantified risks-and-opportunities list. No restatements or surprises to the board. Build and prepare reporting that informs and forces decisions. A monthly pack within two months of joining that explains performance across P&L, balance sheet, and cash flow for the month and year to date, with department and research-versus-commercial views. It leads with the most important budget variance and explains what happened, why, and what needs attention. A weekly 13-week direct cash flow forecast, with scenarios, refreshed weekly. Forecast accuracy improves week on week, and within three months of joining the forecast informs and forces the right decisions on liquidity and working capital. Build and run the financial compliance calendar. Covers all relevant laws and regulations across every jurisdiction in which we operate, including R&D tax credits, audits, and expenditure responsibility requirements for grants. Compliance is fully up to date within three months of joining. REQUIREMENTS Sound accounting judgment. You are a qualified accountant (ACA, ACCA, CIMA, or CPA) with at least two years' post-qualification experience at a small, UK company. You reason confidently through cut-off, accrued and deferred revenue, accruals and prepayments, payroll, and project accounting. You know when to ask for specialist advice rather than guess. You are skeptical by default. Personal ownership of a fast close. You have personally (not through a team) run monthly closes end to end to working day five, with supported reconciliations for every balance sheet account. You have personally produced multi-dimensional management accounts (product, channel, region) with variances to budget, built around how operators run the business. Balance-sheet-first mindset. For any account, you can explain what the number is, how it got there, how and when it settles or unwinds, and what happens if it does not. International group experience. You have practical experience of intercompany accounting and consolidation, you have worked with at least one overseas entity (US preferred), and you know UK statutory reporting. Hands-on builder. You have built, materially improved, or repaired a finance process, control, or set of books. You prioritize the material problems. You are a high-agency, first-principles problem solver who can take a problem, break it down logically, and find a solution. You are comfortable making decisions with incomplete information. Fast, accurate transactional processing. You process invoices, card receipts and bills, and cash receipts and payments. Architecture-minded and data-literate. You think in systems, not processes. You are fluent in a cloud ledger (Xero, QuickBooks Online, Campfire, Light, Rillet, or DualEntry) and strong in spreadsheets. You understand how data and workflows fit together. You can validate integrations, imports, mappings, and automated outputs. High standards. You have exceptional attention to detail, integrity, and strong numerical ability. You are tenacious enough to call a customer for the fifteenth time. You communicate clearly with non-finance colleagues. NICE-TO-HAVES 2+ years at a VC-backed or founder-led high-growth scale-up (Series A to C), ideally through a first audit. You know how a young company works. 2+ years in deep-tech, R&D-heavy, or software businesses. You are comfortable with R&D tax credits, grant reporting, capitalization judgments, cloud and compute costs. 2+ years' experience with project or professional services accounting. You are comfortable with subscription, license, or usage-based billing and revenue recognition. Practical experience simplifying and automating processes, controls, and workflows, and implementing AI tooling in a live finance function Experience coordinating UK and US accounting and tax providers. 1+ years' experience with a modern AI-native ERP (Campfire, DualEntry, Rillet, or Light). Demonstrable experience using AI agents and automation daily, as well as deploying them in real finance functions. You are comfortable using no-code tools (n8n, Zapier), MCP, and coding agents. Interest in AI safety and Apollo's mission. You're curious about what we do and why it matters. BENEFITS This role offers market competitive salary and competitive benefits. Salary: £107,000–£145,000 Flexible work hours and schedule Unlimited vacation Unlimited sick leave Up to six months of paid parental leave Comprehensive health, dental, and vision insurance Retirement savings with competitive employer matching Lunch, dinner, and snacks are provided on workdays Paid work trips, including staff retreats, business trips, and relevant conferences A yearly $1,000 (USD) professional development budget LOGISTICS Target start date: Late Q4 2026 to early Q1 2027. We can be flexible to accommodate notice periods. Role type: Full-time Location: In-person at our London office, with flexible hours and some WFH arrangements Reports to: Head of Finance Right to work: Applicants must have the right to work in the UK. We are unable to provide visa sponsorship for this role. HIRING PROCESS Apply using the application form and attach your CV. We review applications on a rolling basis, so we encourage you to apply early. Initial conversation (30 minutes) Take-home assignment (3 hours) Technical interview #1 with the Head of Finance (1 hour) Technical interview #2 with the Head of Finance (1 hour) Interview with the COO (1 hour) Offer and reference checks Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.

Location: Remote Poland, Poland Workplace: remote About the Role At OLX, Design is more than aesthetics, it's how millions of people build trust, discover opportunities, and connect with their communities. As Principal Brand Designer, you'll shape how OLX and its portfolio of brands are experienced across every customer touchpoint. Reporting to the Director of Product Design, you'll define the visual principles, creative systems, and brand standards that unite a diverse portfolio while allowing each brand to express its unique identity. This is a highly strategic, hands-on individual contributor role for someone who combines exceptional craft with systems thinking, influences through expertise, and embraces AI as a catalyst for creativity, consistency, and scale. Working in close partnership with Marketing, Brand Strategy, Product Design, Communications, Employer Brand and regional teams, you'll translate business strategy, customer insights and brand positioning into cohesive creative systems that strengthen brand equity, build customer trust and accelerate high-quality execution across the organisation. You'll establish the creative vision and quality bar for brand design, while building the frameworks, governance and tools that enable teams worldwide to create distinctive, consistent and impactful brand experiences. What you'll own Define the future of OLX’s  Group's brand ecosystem Partnering with the Director of Product Design, Marketing and Brand Strategy, you'll evolve the visual identity and creative direction across OLX Group and its portfolio of brands. You'll ensure our brands feel connected where they should, distinctive where they need to be, and consistently recognisable across every customer touchpoint. Group-wide brand identity systems and visual standards Brand visual identity governance, quality assurance and design principles Multi-brand design systems and asset libraries Creative direction across digital, physical and experiential touchpoints related to brand design (excludes advertising) Long-term evolution of OLX Group's visual identity and assets. Build scalable creative systems powered by AI You'll help define how AI enhances brand design across OLX Group by developing AI-ready design systems, prompt libraries, reusable templates, automation workflows and governance that empower teams to produce high-quality work consistently and efficiently. Rather than replacing creativity, you'll ensure AI amplifies craftsmanship, accelerates production and strengthens consistency while maintaining the integrity of every brand. You'll also stay ahead of emerging technologies, identifying opportunities where AI can improve creative workflows, collaboration and design quality across the organisation. Raise the creative standard across OLX Group As the most senior brand design practitioner, you'll establish the benchmark for the application of brand design across  product launches, executive communications, presentations, employer branding, events, web experiences and marketing initiatives. You'll provide creative direction, thoughtful critique and hands-on design leadership, ensuring every expression of the brand reflects exceptional craft, clarity and purpose. Translate strategy into brand experiences You'll partner closely with Marketing and Brand Strategy from the earliest stages of initiatives, transforming customer insights, research and business priorities into compelling visual systems and brand experiences. You'll contribute strategic thinking—not simply execute briefs, helping teams solve complex business challenges through design that strengthens trust, recognition and long-term brand value. Drive adoption and influence across the organisation Creating great systems is only part of the role, you'll ensure they're embraced. You'll build documentation, enablement programmes, design resources and governance models that help global and regional teams confidently apply OLX Group's brand standards. You'll influence senior stakeholders across Product, Marketing and Executive Leadership, aligning teams around a shared creative vision and ensuring design has a meaningful voice in strategic decision-making. Mentor and elevate the craft As a Principal Designer, your influence extends well beyond your own work. You'll coach designers through critique, mentoring and collaboration, fostering a culture of craftsmanship, systems thinking and continuous improvement. While this isn't a people management role, you'll be recognised as a trusted design leader whose expertise elevates the entire organisation. What we're looking for We're looking for a strategic design leader with exceptional craft, systems thinking and a passion for building brands that scale globally. You create brands that people trust Your portfolio demonstrates outstanding work across visual identity, typography, layout, storytelling, motion and digital experiences. You understand how to create memorable brands—and how to evolve and steward them over time. You think in systems You build frameworks, governance models, templates and design systems that enable organisations to produce consistently exceptional work. You know that the best design creates lasting capability, not just individual deliverables. You bring strategy to life through Design You're comfortable partnering with Marketing, Brand Strategy and executive stakeholders, translating positioning, customer insights and business objectives into creative systems that deliver measurable business impact. You're fluent in AI-enabled Design You already incorporate AI into your creative practice and understand where emerging technologies create value, and where human judgement remains essential. You can translate those insights into scalable workflows that improve quality, speed, experimentation and consistency across teams. You influence without authority You communicate with clarity, build trusted relationships and bring people together around a shared creative vision. You're equally comfortable presenting to executives, collaborating with marketers or mentoring fellow designers. You bring depth of experience You'll likely have: 10+ years of experience in brand design, or visual design Experience building or evolving brands at scale across multiple products or markets Expertise in Figma and/or Adobe Creative Suite Experience with motion design, storytelling, and digital brand experiences Experience building or contributing to enterprise design systems Deep familiarity with AI-powered creative tools and workflows Outstanding communication, presentation, and stakeholder management skills Why join OLX OLX operates some of the world's most recognized online marketplaces, connecting millions of people every day to buy, sell, find jobs, discover homes, and build businesses. As our Principal Brand Designer, you'll have a unique opportunity to shape the future of multiple global brands while defining how AI and design systems work together to create consistent, high-quality brand experiences at scale. This role offers the chance to influence design beyond individual projects to build the frameworks, standards, and creative vision that will guide OLX's brands for years to come. If you're excited by solving complex brand challenges, setting the highest creative standards, and pioneering the future of AI-enabled design, we'd love to hear from you. Hiring Process We believe in a transparent and collaborative hiring process that reflects how we work as a team. Here’s what you can expect: First Stage Portfolio & Design Leadership This is a 90-minute session with the Hiring Manager. We’ll dive deep into your portfolio to assess your design craft, strategic thinking, systems mindset, and collaboration skills. This is also an opportunity to showcase your leadership in design and discuss how you approach complex challenges. Second Stage Multi-Brand Systems & Creative Leadership In this 60-minute session, you’ll meet with a senior leader from the Creative team. We’ll explore your ability to build, evolve, and govern brand systems across a complex multi-brand organization. This stage focuses on your creative leadership and how you ensure consistency and innovation across diverse brands. Third Stage Executive Partnership & Business Impact This 45-minute session is with a senior leader from the Marketing team. We’ll assess your leadership presence, ability to form strategic partnerships with Marketing, and your commercial thinking. This is also a chance to discuss how you drive organizational influence and deliver business impact through brand design. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   Data Process Policy   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Workplace: remote Location : Quantori is an international team: we have colleagues who work not only from office but also remotely from all over the world. Responsibilities : Design and run AWS infrastructure (VPC, IAM, EKS/ECS, S3, EventBridge) and manage it with Terraform across DEV, QA and Production environments Build and maintain CI/CD pipelines and a standardized deployment process for AI agent teams Keep the platform reliable in production: scaling, backups, secrets management, monitoring and alerting Put security best practices in place: network isolation, encryption, least-privilege access and SSO integration Containerize and deploy Python-based AI agents and backend services, and troubleshoot them in collaboration with the development team Develop Python-based automation and internal tooling for infrastructure management and deployment workflows What we expect : 5+ years of experience in DevOps/Cloud Engineering, including ownership of production environments Strong hands-on experience with AWS and Terraform Experience with Kubernetes (preferably EKS), Docker and Helm Experience with CI/CD tools: GitHub Actions, GitLab CI or similar Strong Python skills: writing automation and tooling, and reading, debugging and supporting backend services Experience integrating applications with identity providers via SSO (OIDC/SAML), e.g., Okta or Microsoft Entra ID Understanding of AI agent architecture and its components (LLM APIs, vector databases, agent frameworks) from an infrastructure perspective Ability to work independently and communicate directly with client stakeholders Nice to have : Familiarity with AI platforms and tools: AWS Bedrock, LangChain/LangGraph, vector databases (e.g., ChromaDB), Langfuse Experience with FastAPI Experience in pharma, life sciences or other regulated industries AWS certifications We offer : Competitive compensation Remote or office work Flexible working hours Continuous education, mentoring, and professional development programs A team with excellent tech expertise

Location: Office, EU We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Join us as a Head of Data Platform. Requirements Education & Experience: — MSc in computer science, mathematics, statistics, physics or another quantitative field; PhD is a plus, not a requirement — research-grade methodology sits with the Quantitative Researcher — 5+ years in data engineering / analytics, incl. lead / management experience; built a trading / financial data platform from zero at a crypto exchange, HFT / electronic-trading firm, market maker, or trading fintech. Bank / enterprise-DWH background alone does not qualify — Personally carried production ownership of money data — trades, balances, positions, P&L — where a data error is a financial error Core Technical Skills — data platform: — Hands-on today: designs and ships pipelines personally — advanced SQL and Python; ClickHouse (or kdb+ / comparable columnar OLAP) in production — Streaming and batch in one architecture: Kafka or equivalent, event feeds with second-grade freshness alongside hourly aggregates; trading-day logic — metrics counted within a trading day that starts and ends at a fixed morning hour, with an automatic daily reset — Optimizes data footprint and computational overhead across every stage: selects the tech stack, partitioning logic, and execution flow based on cost-to-performance impact — Data-correctness engineering: reconciliation, idempotent backfills, late / duplicate event handling, data-quality monitoring and lag alerting — Vendor and API integration: institutional market-data providers (Kaiko / Amberdata class), exchange APIs, FX feeds; schema design and documentation others can build on Core Technical Skills — analytics & applied math: — Applied statistics at a working level: distributions, hypothesis tests and confidence intervals, correlation vs causation, time-series and aggregation pitfalls (session boundaries, survivorship, outliers) — enough to catch a methodological error in an analyst's query or notebook, and to have designed or reviewed metric / experiment methodology in past roles — Metric and semantic design: one written definition per metric (P&L, uptime, spread, fill rate) enforced across every report; analytical data models (marts / star schemas) that make those definitions computable and cheap to query — BI stack governance: Tableau / Grafana — performance, access control, versioned metric definitions; reviews dashboards for correctness rather than building them all himself — ML literacy: understands when a model is — and is not — needed and can supervise applied work; research-grade modeling remains the Quantitative Researcher's mandate Market & Domain Knowledge: — Trading data from practice, not textbooks: maker/taker, fees and rebates, perpetual funding, realized / unrealized P&L, inventory and exposure, order-book depth and spread, slippage, quoting uptime — Understands the consumers: how analysts, quants and desk heads use the data, and how market-quality / compliance metrics feed liquidity-provider terms — Has built and run a mixed organisation of data engineers and analysts: separate hiring bars and growth tracks, peer review of queries and dashboards as a standard, methodology documented before a number ships — Partners with quantitative research: turns the Researcher's methodology into production metrics and dashboards without distorting it; runs the sign-off process with quant and desk stakeholders — Treats balances and client data as confidential by default: access control, least privilege, audit trail, no raw-data leaks — Never ships silently wrong numbers: escalates early, cuts scope consciously, flags uncertainty in the data Mindset & Soft Skills: — Player-coach: the first months are personal hands-on delivery; scaling through the team runs in parallel, not instead — Speaks business: reports status in money and deadlines; prioritizes by P&L impact — which dataset unblocks which decision; no jargon walls with management and stakeholders — Owner of the direction's technical goals, not of a backlog: takes a business problem, decomposes it into tasks, executes and delegates Responsibilities - Platform — Architect and ship the central data warehouse: every trade, position, balance and P&L across all trading services; an hourly contour for BI plus a real-time contour for monitoring; trading-day logic with automatic daily reset — Build the data layers behind LP terms: market quality (spread, depth near mid price, fill rate, per-order slippage), quoting-uptime start/stop events per maker and pair, external tier-1 benchmarks and FX feeds for regional fiat pairs — Close the data debt: gaps in realized-P&L coverage, history backfills, broken monitoring services — restore or replace — Set and hold agreed data-freshness targets and pipeline-health alerting; own schemas and documentation — Own analytics delivery end-to-end: the KPI rulebook published and signed, financial / attribution / historical-performance dashboards, compliance screens and provider scorecards — Enforce a single semantic layer: one definition per metric across every report; methodology documented before a dashboard ships — Quality gate: numbers are reviewed and challenged before they reach management; sign-offs from quant / desk collected per deliverable Responsibilities : — Hire leaders-first and onboard the technical team (~10 people: data engineering, analytics & BI, technical PM) per the approved hiring plan; hand tasks down without losing velocity — Single interface to exchange tech (requirements, acceptance, freshness targets) and to analytics / quant stakeholders; run delivery in Jira against the approved one-year roadmap — After the build: run the platform as a service to the direction — researcher-generated tasks, new metrics and pair groups, regular recalibration. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Bratislava, Slovakia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What You’ll Do Onboard and manage clients to ensure successful Google Ads campaign setups. Develop smart, tailored PPC strategies to help clients achieve their business goals. Continuously optimize campaigns for maximum performance and ROI. Act as a trusted Google Ads consultant, advising on best practices, targeting, budget, and campaign design. Monitor and analyze campaign performance, providing regular, actionable reports. Identify new growth opportunities within client accounts and recommend additional products and services. Collaborate closely with sales, support, and cross-functional teams to ensure a seamless client experience. Stay ahead of market trends, Google Ads updates, and digital innovations. What You Need For This Role Experience managing Google Ads campaigns and working with digital performance agencies. Solid understanding of Google Analytics (GTM experience is a plus). Strong communication and relationship-building skills. Analytical mindset with the ability to work independently. Fluency in English and Slovak is preferred. What Will Make Us Really Love You You’re detail-oriented, proactive, and solution-focused. You have a positive, growth-driven attitude and love taking on new challenges. You’re comfortable managing multiple projects and can prioritize effectively. You’re skilled at client communication and campaign consultation. You have a track record of proactively searching for new leads and growth opportunities. Why You’ll Love About Us Freedom to create, grow, and make an impact. A supportive, dynamic team with an international culture. Fast-paced industry with global exposure and learning opportunities. Access to world-class digital advertising workshops and training. Flexible work model: in-office, hybrid, or remote (depending on your situation). Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Netherlands At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the role As IT Support Lead, you will play a central role in delivering a reliable, secure, and high-quality technology experience for Catawiki employees. You will lead the day-to-day IT support function, ensuring colleagues receive timely and effective assistance while continuously improving our processes, service standards, and employee experience. This is a hands-on leadership role combining technical support, operational ownership, team development, and stakeholder management. You will remain closely connected to day-to-day support while helping the team work consistently and effectively. You will oversee the employee IT lifecycle from onboarding to offboarding, with a focus on frontline service delivery, endpoint support, eSIM services, IT inventory, logistics, workplace technology, and operational improvements. What you’ll do IT Support Leadership & Employee Experience Lead the daily IT support operation, ensuring incidents and requests are prioritised, tracked, communicated, and resolved effectively. Provide hands-on support across hardware, software, identity, access, network, and collaboration tools. Serve as an escalation point for complex technical issues and employee-impacting incidents. Establish and maintain high standards for IT support quality, responsiveness, documentation, and customer experience. Coach, mentor, and support IT colleagues, helping them develop their technical skills and adopt consistent ways of working. Monitor support trends, service levels, recurring issues, and employee feedback to identify improvement opportunities. Build and maintain a knowledge base of technical documentation, how-to guides, and FAQs. Proactively improve the employee IT experience through scalable processes, automation, and user-friendly solutions. Help ensure a smooth and consistent employee experience throughout onboarding, internal transfers, and offboarding. IT Systems Support & Service Operations Act as the primary operational contact for employees requiring support with core IT systems and workplace technology. Support the day-to-day operation of Okta, Google Workspace, Slack, Jira/Confluence, Jamf, and other business applications. Handle user-facing support, troubleshooting, access requests, onboarding activities, and issue escalation in line with established processes and policies. Carry out approved operational tasks such as user provisioning, access changes, device enrolment, software deployment, and equipment configuration. Escalate complex platform issues, recurring problems, and system risks with clear documentation and impact assessment. Support the testing, rollout, and adoption of system changes, upgrades, and new tools. Maintain accurate support documentation, operating procedures, and knowledge-base articles. Gather employee feedback and recurring support insights to help improve system configuration, processes, and usability. Manage eSIM services, including provisioning, activation, replacement, deactivation, troubleshooting, and lifecycle administration. Manage relationships with eSIM providers and ensure reliable service, clear ownership, and effective issue resolution. IT Operations, Inventory & Logistics Own IT asset management, including procurement, inventory, allocation, repairs, replacement, and lifecycle management. Maintain accurate records of laptops, mobile devices, accessories, eSIMs, software licences, and other IT equipment. Coordinate equipment delivery, collection, storage, repairs, replacement, and secure disposal. Ensure employees receive the right equipment, connectivity, and access at the right time. Manage relationships with hardware, software, eSIM, logistics, and other IT service providers. Track orders, deliveries, stock levels, warranties, repairs, and supplier performance. Identify opportunities to improve IT inventory controls, logistics processes, and equipment availability. Support office technology, including Wi-Fi, printers, meeting-room equipment, conference-room AV, and other workplace infrastructure. Coordinate and contribute to IT projects such as office moves, system upgrades, technology rollouts, and infrastructure improvements. Security, Compliance & Risk Management Help enforce IT security policies, standards, and procedures across the organisation. Maintain strong controls around identity, access, devices, software, eSIMs, and company data. Respond to and remediate security incidents, alerts, and vulnerabilities in collaboration with the broader IT and security teams. Support access reviews, device compliance checks, audits, and vulnerability assessments. Promote security awareness and help employees adopt secure working practices. Ensure IT processes are documented and aligned with relevant compliance and data-protection requirements. Escalate potential security risks promptly and help ensure appropriate follow-up actions are completed. Service Improvement & Stakeholder Management Develop and improve IT support processes, workflows, service catalogues, escalation paths, and operating procedures. Use support data and employee feedback to identify recurring issues and improvement opportunities. Partner with IT and business stakeholders on system changes, process improvements, and technology rollouts. Communicate clearly during incidents, changes, and service disruptions, keeping stakeholders informed. Contribute to IT planning and prioritisation by providing insight from day-to-day employee support. Help create a consistent and scalable IT service as Catawiki continues to grow. Promote a culture of ownership, collaboration, knowledge sharing, and continuous improvement. What you’ll bring 3–5 years of experience in IT support, workplace technology, IT operations, or a related field. Experience leading, mentoring, or managing people, ideally with 2–3 years in a team-lead or people-management capacity. A track record of combining hands-on technical support with operational ownership and team leadership. Strong experience supporting users across macOS, Google Workspace, Slack, Jira, Okta, Jamf, and related workplace technologies. Experience managing the employee IT lifecycle, including onboarding, offboarding, access requests, and equipment provisioning. Experience with mobile connectivity, eSIM administration, telecom providers, or related IT services is a strong advantage. Experience managing IT assets, inventory, logistics, vendors, and office technology. Ability to work effectively within established processes for system changes, access management, and incident escalation. A practical understanding of IT security principles, device compliance, access controls, and incident response. Strong organisational skills and the ability to prioritise effectively in a fast-paced environment. Excellent problem-solving skills, with a focus on root-cause analysis and sustainable solutions. A customer-focused mindset and the ability to build trust with employees at all levels. Strong communication and stakeholder-management skills in English, both written and verbal. Additional Portuguese language skills are a plus. The ability to coach and support colleagues, share knowledge, and create clarity in a changing environment. A proactive, resilient, and collaborative approach, with a strong sense of ownership. A hands-on mentality and willingness to be physically present in the office four days a week. A passion for learning and staying current with emerging IT, security, and workplace technology trends. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team