Основные требования:
— Опыт работы с чистым (vanilla) Kubernetes вне облачных провайдеров (AWS, Google Cloud, Azure и т.п.) — реальный опыт развёртывания и эксплуатации Kubernetes on-premise.
— Глубокие знания сетевых технологий: опыт настройки и обслуживания S2S (site-to-site) туннелей, развёртывания и конфигурирования L4/L7 гейтвеев, диагностики и устранения сетевых проблем.
— Обязательно понимание фундаментальных сетевых концепций (маршрутизация, DNS, NAT, VPN, балансировка нагрузки и т.д.).
— Уверенный опыт работы с Linux: администрирование, тонкая настройка и оптимизация производительности, работа с файловыми системами.
— Готовность быть частью команды разработки: участие в daily-встречах с разработчиками и PM, оперативное решение инфраструктурных задач и запросов команды.
Чем предстоит заниматься:
— Оценка и совершенствование процессов развёртывания программного обеспечения, включая автоматизацию и повышение стабильности поставки.
— Разработка и модификация CI/CD-пайплайнов и скриптов развёртывания, включая интеграцию автоматизированного тестирования.
— Организация и сопровождение стабильного процесса выпуска новых версий программных продуктов, включая устранение проблем при развёртывании.
— Поддержка и развитие тестовых окружений, включая автоматизацию их настройки и перенос данных между средами.
— Разбор и устранение эксплуатационных инцидентов, включая анализ первопричин и разработку мероприятий по предотвращению повторных инцидентов.
— Мониторинг состояния и производительности информационных систем, анализ возникающих проблем и настройка средств мониторинга и оповещения.
— Автоматизация эксплуатационных процессов и повышение надёжности инфраструктуры, включая оптимизацию ресурсов, регламентных операций и процессов сопровождения.
Что мы предлагаем:
— Конструктор льгот: Страховка, билеты, курсы, фитнес, садик — решаешь ты;
— Поддержка психологов: Забота о твоем ментальном здоровье;
— Курсы и книги: от Coursera, LinkedIn Learning, WebTutor и Альпина — за наш счет;
— Конкурентная зарплата: Регулярно сверяемся с рынком и пересматриваем, а ещё платим бонус за выполнение KPI;
— Связь от Beeline: Будь на связи, расходы мы берем на себя;
— Карьерный рост: Возможность карьерного роста в крупной технологичной компании с 10 млн клиентов.
Задачи:
— Проектирование, внедрение и поддержка CI/CD процессов
— Автоматизация развертывания, масштабирования и мониторинга сервисов
— Управление облачной и on-premise инфраструктурой (AWS, GCP, Azure, OpenStack и др.)
— Настройка и поддержка систем контейнеризации (Docker, Kubernetes)
— Обеспечение безопасности и отказоустойчивости инфраструктуры
— Мониторинг, логирование и реагирование на инциденты
— Взаимодействие с командами разработки и эксплуатации
— Оптимизация процессов и внедрение новых DevOps-практик
Требования:
— Опыт работы DevOps-инженером от 3 лет
— Глубокие знания CI/CD (Jenkins, GitLab CI, TeamCity и др.)
— Опыт работы с Docker и Kubernetes
— Уверенное владение скриптовыми языками (Bash, Python, Go и др.)
— Опыт работы с облачными платформами (AWS, GCP, Azure)
— Навыки настройки мониторинга и логирования (Prometheus, Grafana, ELK, Zabbix)
— Понимание принципов безопасности и отказоустойчивости
— Умение работать в команде, самостоятельность и инициативность
Условия:
— Оформление по ТК или по договору
— Гибкий график: 5/2 или 6/1, возможны ночные смены
— Работа полностью удалённо или релокация в Сербию/Грузию
— Возможность работать из любой точки мира
— Конкурентная заработная плата и бонусы
— Профессиональное развитие, обучение и сертификации за счёт компании
УдалённоХочешь работать в крупной компании с возможностью релокации в Сербию или Грузию, а также иметь свободу работать из любой точки мира?; Работа полностью удалённо или релокация в Сербию/Грузию
Задачи:
— Анализировать и расследовать оповещения для выявления, оценки и реагирования на потенциальные угрозы.
— Сотрудничать с командой и командами безопасности клиентов для устранения инцидентов и укрепления защиты.
— Проводить охоту за угрозами и анализ первопричин для выявления активности злоумышленников.
— Вести полный цикл обработки оповещений от обнаружения до разрешения.
— Постоянно искать способы улучшения методов обнаружения, защиты и обслуживания клиентов.
— Участвовать в круглосуточном ротационном графике, так как атаки не прекращаются.
Требования:
— Честность, любознательность и ориентация на клиента.
— Сильные письменные коммуникативные навыки с умением адаптировать стиль для разных аудиторий.
— Базовое понимание TCP/IP, операционных систем и распространённых сетевых протоколов.
— Опыт работы с Windows, macOS и Linux, включая командную строку.
— Знание облачных приложений (O365, Okta) и облачной инфраструктуры (AWS, Azure, GCP).
— Знакомство с инструментами обнаружения и реагирования, такими как SIEM, EDR, IDS/IPS.
— Интерес к техникам злоумышленников, фреймворку MITRE ATT&CK и методам защиты.
— Предпочтительно 1–2 года опыта в IT или безопасности, но важны страсть и потенциал.
Условия:
— Базовая зарплата от $85,000 до $90,000 в год + 20% бонус (выплачивается ежеквартально) и акции.
— Прозрачная и справедливая система оплаты.
— Неограниченный оплачиваемый отпуск, гибкий график работы, до 24 недель отпуска по уходу за ребёнком.
— Отличные медицинские льготы.
— Требуется разрешение на работу в США, спонсорство виз не предоставляется.
— Компания обеспечивает равные возможности и поддержку для людей с ограниченными возможностями.
Задачи:
— Эксплуатация и развитие существующей инфраструктуры;
— Построение и поддержание актуальной сетевой карты инфраструктуры в AWS;
— Развитие и совершенствование системы резервного копирования критичной инфраструктуры с использованием удалённого Proxmox Backup Server;
— Участие в разработке и дальнейшем развитии Disaster Recovery Plan;
— Участие в подготовке и реализации перехода на self-managed Kubernetes;
— Развитие и поддержка системы мониторинга на базе Prometheus и Grafana;
— Автоматизация рутинных и повторяющихся операций;
— Работа с инфраструктурой, управляемой с использованием Terraform (Infrastructure as Code);
— Поддержание актуальной технической документации, инфраструктурных схем, runbooks и инструкций по восстановлению.
Требования:
— Хорошее знание Linux;
— Уверенное понимание основ компьютерных сетей;
— Практический опыт работы с Docker;
— Опыт работы хотя бы с одним публичным облаком (AWS, GCP, Azure и др.);
— Практический опыт организации резервного копирования и восстановления данных;
— Базовый практический опыт работы с Kubernetes;
— Понимание Terraform и принципов Infrastructure as Code (IaC);
— Знание Bash и опыт автоматизации рутинных операций;
— Понимание Git и основных принципов CI/CD;
— Умение диагностировать и устранять инфраструктурные проблемы.
Будет плюсом:
— Опыт работы с Proxmox/PBS, observability и Disaster Recovery;
— Опыт эксплуатации self-managed Kubernetes;
— Опыт использования AI: понимание и проверка предложенных решений перед применением в production.
Условия:
— Уютный дизайнерский офис в пешей доступности от метро Арбатская или Кропоткинская или удаленный формат работы на выбор;
— Вкуснейший кофе, чай, фрукты, овощи, снэки и сладости;
— Компенсация расходов на спорт, английский язык и другие профессиональные курсы;
— Подарки на День Рождения, Свадьбу, рождение ребенка;
— Реферальная система — бонус за приведенного сотрудника;
— Возможность посещения конференций, вебинаров и других мероприятий для повышения профессиональных навыков;
— Работа без бюрократии и ненужных ритуалов.
Процесс отбора:
— HR интервью;
— Техническое собеседование;
— Оффер.
Задачи:
— Взять на себя ключевую часть сетевой и VPN-инфраструктуры проекта.
Требования:
— Senior-уровень в сетях: TCP/IP, UDP, DNS, TLS/HTTPS, маршрутизация, NAT;
— серьёзный практический опыт с VPN, туннелированием и Xray;
— опыт работы именно с крупными VPN-проектами;
— глубокое понимание DPI, фильтрации трафика, блокировок и причин деградации соединений;
— сильный Linux и сетевая диагностика;
— опыт с dedicated-серверами, VPS/VDS, CDN, дата-центрами и хостинг-провайдерами;
— плюсом будет практический опыт колокации собственного оборудования;
— умение проектировать отказоустойчивую инфраструктуру, способную переживать сбои и изменения сетевых ограничений без постоянного ручного вмешательства;
— способность быстро исследовать изменения в сетях, ставить эксперименты, находить причины проблем и внедрять решения;
— постоянная погружённость в VPN-индустрию и понимание того, что в ней происходит прямо сейчас.
Условия:
— полностью удалённо;
— full-time;
— только основная работа — без параллельной работы и учёбы;
— зарплата 350 000–1 000 000 ₽ на руки, итоговая сумма зависит от уровня, опыта и компетенций.
Задачи:
— взять на себя ключевую часть сетевой и VPN-инфраструктуры проекта
Требования:
— senior-уровень в сетях: TCP/IP, UDP, DNS, TLS/HTTPS, маршрутизация, NAT
— серьёзный практический опыт с VPN, туннелированием и Xray
— опыт работы именно с крупными VPN-проектами
— глубокое понимание DPI, фильтрации трафика, блокировок и причин деградации соединений
— сильный Linux и сетевая диагностика
— опыт с dedicated-серверами, VPS/VDS, CDN, дата-центрами и хостинг-провайдерами
— плюсом будет практический опыт колокации собственного оборудования
— умение проектировать отказоустойчивую инфраструктуру, способную переживать сбои и изменения сетевых ограничений без постоянного ручного вмешательства
— способность быстро исследовать изменения в сетях, ставить эксперименты, находить причины проблем и внедрять решения
— постоянная погружённость в VPN-индустрию и понимание того, что в ней происходит прямо сейчас
Условия:
— полностью удалённо
— full-time
— только основная работа — без параллельной работы и учёбы
— зарплата 350 000–1 000 000 ₽ на руки — итоговая сумма зависит от уровня, опыта и компетенций
Задачи:
— Взять на себя ключевую часть сетевой и VPN-инфраструктуры проекта.
Требования:
— Senior-уровень в сетях: TCP/IP, UDP, DNS, TLS/HTTPS, маршрутизация, NAT;
— серьёзный практический опыт с VPN, туннелированием и Xray;
— опыт работы именно с крупными VPN-проектами;
— глубокое понимание DPI, фильтрации трафика, блокировок и причин деградации соединений;
— сильный Linux и сетевая диагностика;
— опыт с dedicated-серверами, VPS/VDS, CDN, дата-центрами и хостинг-провайдерами;
— плюсом будет практический опыт колокации собственного оборудования;
— умение проектировать отказоустойчивую инфраструктуру, способную переживать сбои и изменения сетевых ограничений без постоянного ручного вмешательства;
— способность быстро исследовать изменения в сетях, ставить эксперименты, находить причины проблем и внедрять решения;
— постоянная погружённость в VPN-индустрию и понимание того, что в ней происходит прямо сейчас;
— опыт работы в крупном VPN-сервисе и знание индустрии изнутри;
— хорошее ориентирование в рынке хостингов и дата-центров, понимание особенностей разных провайдеров и умение строить масштабируемую и отказоустойчивую инфраструктуру для сотен тысяч пользователей;
— VPN-инфраструктура и сети — основная профессиональная специализация.
Условия:
— полностью удалённо, full-time;
— только основная работа — без параллельной работы и учёбы;
— зарплата 350 000–1 000 000 ₽ на руки, итоговая сумма зависит от уровня, опыта и компетенций.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API.
In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
Work on messaging email cases submitted by both individual developers and major brands.
Assist customers with troubleshooting message deliverability issues and debug customer code.
Speak with a customer on the phone and chat in order to guide them through the development of their SMS application.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
A firm understanding of the technology stacks common to the Web ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote, and based in Colombia while supporting the AMER time zone.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics.
WHAT YOU'LL DO
- Team Leadership & Product Security Delivery
- Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle.
- Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems.
- Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture.
- Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms.
Security Assurance & Certification
- Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation.
- Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act.
- Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users.
- Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification.
Incident Response & Lifecycle Security
- Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis.
- Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations.
Commercial & Bid Support
- Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope.
- Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions.
WHAT WE'RE LOOKING FOR
- Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes.
- Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments.
- Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context.
- Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development.
- Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner.
- Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence.
Preferred:
- Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems.
- Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths.
- Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems.
- Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme.
- Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments.
- Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS).
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
Задачи:
— Взять на себя ключевую часть сетевой и VPN-инфраструктуры проекта.
Требования:
— Senior-уровень в сетях: TCP/IP, UDP, DNS, TLS/HTTPS, маршрутизация, NAT;
— серьёзный практический опыт с VPN, туннелированием и Xray;
— опыт работы именно с крупными VPN-проектами;
— глубокое понимание DPI, фильтрации трафика, блокировок и причин деградации соединений;
— сильный Linux и сетевая диагностика;
— опыт с dedicated-серверами, VPS/VDS, CDN, дата-центрами и хостинг-провайдерами;
— плюсом будет практический опыт колокации собственного оборудования;
— умение проектировать отказоустойчивую инфраструктуру, способную переживать сбои и изменения сетевых ограничений без постоянного ручного вмешательства;
— способность быстро исследовать изменения в сетях, ставить эксперименты, находить причины проблем и внедрять решения;
— постоянная погружённость в VPN-индустрию и понимание того, что в ней происходит прямо сейчас;
— опыт работы в крупном VPN-сервисе и знание индустрии изнутри;
— хорошее ориентирование в рынке хостингов и дата-центров, понимание особенностей разных провайдеров;
— VPN-инфраструктура и сети — основная профессиональная специализация.
Условия:
— зарплата 350 000–1 000 000 ₽ на руки, итоговая сумма зависит от уровня, опыта и компетенций;
— формат работы полностью удалённый, full-time;
— занятость только основная работа — без параллельной работы и учёбы.
Для отклика нужно написать кратко о своём опыте: в каких VPN-проектах работали, их масштаб, зона ответственности, стек и наиболее сложные задачи.
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.
Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them.
GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering.
What You'll Do
Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives.
Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go.
Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org.
Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it.
Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it.
Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it.
Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group.
Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines.
Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity.
Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome.
Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate.
Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each.
Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading.
Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late.
Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently.
Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors.
Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member.
Take part in on-call or operational support where your team’s ownership model requires it.
What You'll Bring
10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.
Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.
Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.
Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.
Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.
Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.
Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$349,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Оценивать источники данных;
— Писать методологии: структурированные документы о том, как работать с конкретным типом данных;
— Формализовать требования к сервису для разработчиков из смежной команды;
— Участвовать в оценке новых фич с позиции предметной области;
— Готовить материалы по пилотным клиентам.
Требования:
— Широкий кругозор и глубокие познания в области ИТ и ИБ;
— Представление о модели Kill Chain и сценариях атак;
— Навыки системного анализа;
— Знакомство с MITRE ATT&CK;
— Понимание принципов действия типовых уязвимостей (OWASP Top 10);
— Умение структурировать информацию;
— Навыки автоматизации рутинных процессов.
Условия:
— Гибкий график и возможность гибридной работы;
— Внутренние митапы, научпоп-лекции, экспертное обучение, олимпиады по программированию, обучение для руководителей и не только;
— Возможность получать актуальные знания и опыт на внешних образовательных программах за счет компании;
— 28 календарных дней отпуска, доплата отпускных до полного оклада и 10 day off в год;
— ДМС с первой недели работы, включая стоматологию и ежегодный чекап;
— Компенсация до 50% расходов на занятия спортом и обучение английскому языку в рамках ежегодного бюджета;
— Работа в аккредитованной ИТ-компании и возможность использования льгот Министерства цифрового развития.
Задачи:
— Развивать и поддерживать IT-инфраструктуру.
— Администрировать Linux/Windows, обеспечивать безопасность сетей.
— Настраивать мониторинг, резервное копирование и защиту от угроз.
Требования:
— Опыт системного администрирования и сетевой безопасности.
— Знание AWS, Bash, Prometheus, LXC, TCP/IP.
— Опыт работы с SIEM, виртуализацией и сетевой безопасностью.
— Английский уровень B2.
Условия:
— Полностью удалённая работа.
— Полный рабочий день.
— Оформление ИП/самозанятость или по договору ГПХ.
Компания MyStartups — дочерняя IT-компания «Astana Motors», специализирующаяся на разработке технологичных решений для автоматизации бизнес-процессов.
Формат работы: офис или гибрид.
Требования к стеку: Kubernetes.
ГибридГеография найма не уточнена
УдалённоRemote - Colombia; This role will be remote, and based in Colombia while supporting the AMER time zone
ОфисUS, Boston, MA
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only