Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Lead Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Data Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Experience in subscription business and/or acquisition-driven web funnels.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Proven hands-on experience designing, running, and validating end-to-end A/B tests
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with BI tools such as Tableau, Looker, or similar.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to adapt quickly, learn new tools efficiently, and deliver high-quality work in a high-pressure, fast-changing environment.
- Strong spoken and written English.
NICE TO HAVES
- Experience in Marketing Analytics
- Experience with Python and/or R
- Experience with GCP and BigQuery.
- Experience with Google Ads, Meta/Facebook Ads, or other ad platforms.
- Experience with orchestration frameworks such as Airflow and/or dbt.
- Experience with Git and code review processes.
- Experience with billing/payments analytics
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
УдалённоleadUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Location: Tokyo; Kuala Lumpur
Workplace: remote
ABOUT YOU
As a Solutions Engineer, you are the technical point of contact for our strategic enterprise partners. You'll be the person a partner trusts to answer a hard API question on a live call, the person who diagnoses why a payment token request is returning an empty-cart error, and the person who makes sure a major launch is technically ready before the traffic hits.
This is a hands-on, partner-facing engineering role. You'll spend your time troubleshooting real integration problems, reproducing and routing defects, and protecting our development teams from being pulled off their roadmaps for questions you can answer or resolve yourself. You'll work closely with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA — and you'll be the connective tissue that keeps all of them in sync on behalf of the partner.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
What You'll Do
Customer-facing technical support
Serve as the technical liaison for strategic enterprise partners during the post-sales relationship.
Join partner calls to answer technical questions in real time and resolve concerns on the spot.
Respond to technical inquiries quickly (target: within 30 minutes during coverage hours) so partners are never left waiting.
Shield engineering teams from non-technical and routine technical interruptions, escalating to Tech Leads and Directors of Engineering only when a question genuinely requires deep platform expertise.
Ticket and bug management
Create, own, and drive Xsolla Service Desk tickets to resolution — acting as both reporter and assignee on the issues you handle.
Triage incoming issues: handle technical questions directly, route non-technical ones to Customer Success, and assign complex defects to the right engineering owner.
Troubleshoot and fix minor bugs yourself when feasible, following proper code review and deployment processes.
For complex bugs and new feature requests, capture clean requirements and escalate to the Tech Lead with the context engineering needs to act.
For live production-impacting issues, drive to root cause and confirmed fix — convening the on-call team in a live session when necessary.
Launch readiness
Create and manage Partner Launch Event tickets for partner sales and launches.
Validate technical launch requirements with the partner and assign preparation subtasks to the relevant engineering teams.
Support Product Owners and Directors of Engineering in building a plan to staff and monitor live launch events.
Continuously improve the Partner Launch Event process alongside Customer Success and engineering stakeholders.
Process and platform stewardship
Follow engineering and deployment processes carefully to avoid introducing regressions.
Maintain the access you need to do the job: code repositories, logs, internal troubleshooting and testing tools, and dev environments.
Communicate regularly with Tech Leads and Directors of Engineering on request resolution and bug-fix timelines.
Bring structure to how defects and feature requests are reported, reducing back-and-forth and giving partners and engineers a clearer shared picture.
What Your Day Actually Looks Like
To make the scope concrete, here are the kinds of problems you'd be handling:
A partner reports an "empty cart" error when calling the create-payment-token endpoint — you read the API docs, check their catalog and SKU configuration, identify the validation failure, and walk them through the fix.
A partner's engineer raises a sharp question about whether 64-bit integer IDs in JSON webhooks could lose precision at scale — you give a technically credible answer and propose a forward-looking path.
A webhook stops firing on a partner's store — you audit the webhook settings, confirm what's configurable via Admin API versus what needs an internal change, and coordinate the escalation.
A major partner is launching a seasonal event — you create the launch event ticket, validate readiness, line up the engineering subtasks, and stay close during the event.
You spot a recurring pattern of partner requests that creates operational risk, and you write it up clearly for leadership so the organization can get ahead of it.
What We're Looking For
Required
Strong working knowledge of REST APIs, JSON, and webhooks — you can read documentation, construct and interpret requests/responses, and reason about payload structure and edge cases.
Hands-on debugging and troubleshooting ability: reproducing issues, reading logs, and isolating root cause versus symptom.
The judgment to know when to fix something yourself and when to escalate — and the discipline to route issues to the right owner with clean context.
Excellent partner-facing communication: you can explain technical concepts clearly to both technical and non-technical audiences, and you stay calm and credible during production incidents.
Comfort working in a ticketing/issue-tracking workflow (e.g., Jira) and following defined engineering and deployment processes.
Ownership mentality — you drive problems to resolution rather than logging them and handing off.
Experience in video game commerce, payments, e-commerce, or fintech platforms.
Preferred / Nice to Have
Familiarity with storefront, catalog/SKU, and monetization systems, or prior experience integrating with a platform like Xsolla.
A coding background sufficient to make small fixes and understand engineering trade-offs.
Experience supporting enterprise or strategic accounts in a post-sales technical capacity (Solutions Engineering, Technical Account Management, Integration Engineering, or Developer Support).
Experience operating in an on-call or incident-response rotation.
What Success Looks Like
Partners view you as their trusted technical point of contact and resolve issues with you rather than escalating around you.
Technical questions are answered fast, and engineering teams stay focused because routine and intermediate issues stop with you.
Defects and feature requests reach engineering well-scoped, reducing back-and-forth and rework.
Launches are technically validated ahead of time and supported through go-live.
Production incidents reach confirmed root cause and fix, with clear ownership.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$150,573
—
$188,216 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$150,573
—
$188,216 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$141,162
—
$176,452.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a GTM Strategy & Planning Manager to support the go-to-market planning process across our Commercial, Enterprise, and supporting overlay sales teams. This is an individual-contributor role sitting in GTM Strategy & Operations. You'll help set quotas, design territories, and plan headcount that determine how the sales org is organized and measured. You'll work with sales leadership, Finance, and People/Recruiting, helping translate top-down revenue targets into a bottoms-up operating plan the field can execute against.
This is a full-time position based out of our Oakland / Denver / New York / Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Support annual and quarterly sales quota-setting across the Commercial, Enterprise, and overlay segments, contributing to the top-down/bottoms-up reconciliation across AMER, EMEA, and APAC
Help apply and maintain the framework and methodology for designing territories that are balanced, distributing opportunity equitably and supporting coverage targets
Partner with Field Operations team to segment and assign the installed base across the business on a quarterly / semi-annual cadence
Contribute to headcount planning in partnership with Sales leadership, Field Operations, and Finance, helping tie ramp assumptions and capacity to the revenue plan
Support development of sales strategy with our Field Operations team: segmentation, coverage model, and go-to-market motion recommendations grounded in pipeline and productivity analysis
Help design experiments to test current GTM strategy and use the results to inform broader GTM transformations
Produce recurring capacity, attainment, and productivity analyses that inform in-year adjustments to territories and headcount
Contribute to top-down revenue and churn forecasts to help the business adapt to changing market conditions
Partner with other GTM Strategy & Planning teammates to ensure pipeline targets align with the business strategy and goals
Skills We’re Looking For
4 to 7 years in sales strategy, sales planning, revenue operations, or a comparable analytical GTM role, ideally with exposure to quota-setting and territory design
Strong organizational and program management skills
Solid quantitative modeling skills; able to build capacity, quota, and territory models from data, working from existing templates or from scratch
Working SQL and Salesforce proficiency; comfortable pulling and validating your own data rather than relying solely on pre-built reports
Ability to help turn ambiguous revenue targets into concrete, defensible operating plans that support sales leadership decisions
Ability to influence stakeholders across Sales, Finance, and People without formal authority
#LI-HYBRID #LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$141,162
—
$176,452.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
About the Role
DRW is building out its offensive security capability, and we’re looking for a Senior Offensive Security Engineer to lead the charge. In this role, you’ll plan and execute red team engagements, penetration tests, and adversary simulations against our trading infrastructure, corporate environment, and cloud platforms, acting as a trusted adversary who helps us find and fix weaknesses before anyone else does.
You’ll work closely with our security, infrastructure, and trading teams to translate what you find into real improvements, and you’ll help shape the methodology, tooling, and roadmap for offensive security at DRW as the function matures. This is a hands-on, high-trust role for someone who thinks like an attacker, communicates like a partner, and cares about making the firm measurably harder to compromise.
What You'll Do
Plan and execute red team engagements and adversary simulations against trading systems, corporate IT, and cloud environments, modeling realistic attacker tactics, techniques, and procedures (TTPs) mapped to frameworks such as MITRE ATT&CK
Conduct penetration tests across networks, web and internal applications, APIs, and cloud infrastructure, and report findings with clear, actionable remediation guidance
Design and build custom tooling, scripts, and exploits to emulate adversary behavior, test control effectiveness, and validate detection coverage
Partner with the Security Engineering and SOC teams in purple-team exercises to close gaps between what attackers can do and what defenders can see
Run social engineering and phishing simulations to assess and improve organizational security awareness
Identify, validate, prioritize, and track vulnerabilities and control weaknesses through to remediation in collaboration with infrastructure, platform, and application owners
Present engagement results and risk narratives to both technical teams and senior leadership in a way that drives action
Stay current on the threat landscape, emerging TTPs, and offensive tooling, and bring that knowledge back into DRW’s defenses
Assess the security of AI and LLM-integrated systems, including prompt injection, model manipulation, data poisoning, and abuse of agentic workflows, and work with teams building these systems to harden them
Leverage AI-assisted tooling to accelerate reconnaissance, vulnerability discovery, and exploit development, and evaluate new AI-powered offensive techniques as they emerge
Help define and mature DRW’s offensive security methodology, standards, and tooling, and mentor other engineers on the security team
What We're Looking For
5+ years of hands-on experience in offensive security, penetration testing, or red teaming, including full engagement lifecycle work: reconnaissance, initial access, privilege escalation, lateral movement, persistence, and exfiltration
Strong scripting or programming ability for building and adapting offensive tooling
Solid understanding of networking fundamentals, Windows, macOS, and Linux internals, identity providers, and cloud platforms
Practical experience with common offensive security tools (e.g., Cobalt Strike, Metasploit, BloodHound, Burp Suite, Nmap) and a track record of building your own when the situation calls for it
Working knowledge of the MITRE ATT&CK framework, adversary emulation, and detection evasion techniques, along with enough understanding of defensive controls and tooling to help defenders improve
A track record of clear, precise reporting and communication and you can translate technical findings into risk that both engineers and executives understand
Experience with smart contract auditing and blockchain security
Familiarity with AI/ML security risks, including adversarial attacks on models, prompt injection, and the offensive and defensive implications of LLM-powered tooling
A collaborative mindset: you see red teaming as a way to make the whole organization more secure, not just to find flaws
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: New York City
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
About the Role
DRW is building out its offensive security capability, and we’re looking for a Senior Offensive Security Engineer to lead the charge. In this role, you’ll plan and execute red team engagements, penetration tests, and adversary simulations against our trading infrastructure, corporate environment, and cloud platforms, acting as a trusted adversary who helps us find and fix weaknesses before anyone else does.
You’ll work closely with our security, infrastructure, and trading teams to translate what you find into real improvements, and you’ll help shape the methodology, tooling, and roadmap for offensive security at DRW as the function matures. This is a hands-on, high-trust role for someone who thinks like an attacker, communicates like a partner, and cares about making the firm measurably harder to compromise.
What You'll Do
Plan and execute red team engagements and adversary simulations against trading systems, corporate IT, and cloud environments, modeling realistic attacker tactics, techniques, and procedures (TTPs) mapped to frameworks such as MITRE ATT&CK
Conduct penetration tests across networks, web and internal applications, APIs, and cloud infrastructure, and report findings with clear, actionable remediation guidance
Design and build custom tooling, scripts, and exploits to emulate adversary behavior, test control effectiveness, and validate detection coverage
Partner with the Security Engineering and SOC teams in purple-team exercises to close gaps between what attackers can do and what defenders can see
Run social engineering and phishing simulations to assess and improve organizational security awareness
Identify, validate, prioritize, and track vulnerabilities and control weaknesses through to remediation in collaboration with infrastructure, platform, and application owners
Present engagement results and risk narratives to both technical teams and senior leadership in a way that drives action
Stay current on the threat landscape, emerging TTPs, and offensive tooling, and bring that knowledge back into DRW’s defenses
Assess the security of AI and LLM-integrated systems, including prompt injection, model manipulation, data poisoning, and abuse of agentic workflows, and work with teams building these systems to harden them
Leverage AI-assisted tooling to accelerate reconnaissance, vulnerability discovery, and exploit development, and evaluate new AI-powered offensive techniques as they emerge
Help define and mature DRW’s offensive security methodology, standards, and tooling, and mentor other engineers on the security team
What We're Looking For
5+ years of hands-on experience in offensive security, penetration testing, or red teaming, including full engagement lifecycle work: reconnaissance, initial access, privilege escalation, lateral movement, persistence, and exfiltration
Strong scripting or programming ability for building and adapting offensive tooling
Solid understanding of networking fundamentals, Windows, macOS, and Linux internals, identity providers, and cloud platforms
Practical experience with common offensive security tools (e.g., Cobalt Strike, Metasploit, BloodHound, Burp Suite, Nmap) and a track record of building your own when the situation calls for it
Working knowledge of the MITRE ATT&CK framework, adversary emulation, and detection evasion techniques, along with enough understanding of defensive controls and tooling to help defenders improve
A track record of clear, precise reporting and communication and you can translate technical findings into risk that both engineers and executives understand
Experience with smart contract auditing and blockchain security
Familiarity with AI/ML security risks, including adversarial attacks on models, prompt injection, and the offensive and defensive implications of LLM-powered tooling
A collaborative mindset: you see red teaming as a way to make the whole organization more secure, not just to find flaws
The annual base salary range for this position is $175,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
About the Role
DRW is building out its offensive security capability, and we’re looking for a Senior Offensive Security Engineer to lead the charge. In this role, you’ll plan and execute red team engagements, penetration tests, and adversary simulations against our trading infrastructure, corporate environment, and cloud platforms, acting as a trusted adversary who helps us find and fix weaknesses before anyone else does.
You’ll work closely with our security, infrastructure, and trading teams to translate what you find into real improvements, and you’ll help shape the methodology, tooling, and roadmap for offensive security at DRW as the function matures. This is a hands-on, high-trust role for someone who thinks like an attacker, communicates like a partner, and cares about making the firm measurably harder to compromise.
What You'll Do
Plan and execute red team engagements and adversary simulations against trading systems, corporate IT, and cloud environments, modeling realistic attacker tactics, techniques, and procedures (TTPs) mapped to frameworks such as MITRE ATT&CK
Conduct penetration tests across networks, web and internal applications, APIs, and cloud infrastructure, and report findings with clear, actionable remediation guidance
Design and build custom tooling, scripts, and exploits to emulate adversary behavior, test control effectiveness, and validate detection coverage
Partner with the Security Engineering and SOC teams in purple-team exercises to close gaps between what attackers can do and what defenders can see
Run social engineering and phishing simulations to assess and improve organizational security awareness
Identify, validate, prioritize, and track vulnerabilities and control weaknesses through to remediation in collaboration with infrastructure, platform, and application owners
Present engagement results and risk narratives to both technical teams and senior leadership in a way that drives action
Stay current on the threat landscape, emerging TTPs, and offensive tooling, and bring that knowledge back into DRW’s defenses
Assess the security of AI and LLM-integrated systems, including prompt injection, model manipulation, data poisoning, and abuse of agentic workflows, and work with teams building these systems to harden them
Leverage AI-assisted tooling to accelerate reconnaissance, vulnerability discovery, and exploit development, and evaluate new AI-powered offensive techniques as they emerge
Help define and mature DRW’s offensive security methodology, standards, and tooling, and mentor other engineers on the security team
What We're Looking For
5+ years of hands-on experience in offensive security, penetration testing, or red teaming, including full engagement lifecycle work: reconnaissance, initial access, privilege escalation, lateral movement, persistence, and exfiltration
Strong scripting or programming ability for building and adapting offensive tooling
Solid understanding of networking fundamentals, Windows, macOS, and Linux internals, identity providers, and cloud platforms
Practical experience with common offensive security tools (e.g., Cobalt Strike, Metasploit, BloodHound, Burp Suite, Nmap) and a track record of building your own when the situation calls for it
Working knowledge of the MITRE ATT&CK framework, adversary emulation, and detection evasion techniques, along with enough understanding of defensive controls and tooling to help defenders improve
A track record of clear, precise reporting and communication and you can translate technical findings into risk that both engineers and executives understand
Experience with smart contract auditing and blockchain security
Familiarity with AI/ML security risks, including adversarial attacks on models, prompt injection, and the offensive and defensive implications of LLM-powered tooling
A collaborative mindset: you see red teaming as a way to make the whole organization more secure, not just to find flaws
The annual base salary range for this position is $175,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: New York, NY (HQ); San Francisco, CA
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Manager, Growth at Ramp, you’ll drive acquisition, activation, retention, and monetization across our product suite. You’ll identify opportunities to help more businesses discover Ramp, get value from our products, and expand their usage over time.
You’ll work closely with engineers, designers, marketers, and data scientists to develop and execute a growth strategy grounded in customer insight and experimentation. Your scope will include core product experiences and partner-led growth channels, with ownership from identifying an opportunity through launching, measuring, and scaling solutions.
You’ll identify opportunities to use AI to help businesses discover relevant Ramp products, reach value faster, and expand their usage over time. You’ll balance rapid experimentation with the accuracy, transparency, and customer trust required when building financial products.
Please note that this Product Management role will require you to be comfortable with working in-person at one of our NYC or SF offices at least 2 days/week
WHAT YOU’LL DO
- Develop and execute a growth product strategy across acquisition, activation, retention, and monetization, helping businesses get more value from Ramp
- Own the roadmap, priorities, and execution for a defined growth surface area, from identifying opportunities through launching, measuring, and scaling solutions
- Lead the ideation, development, and launch of growth experiences, including AI-powered approaches to onboarding, product discovery, recommendations, and cross-sell
- Partner with engineering, design, marketing, and data science to deliver high-impact initiatives across core product experiences and partner-led growth channels
- Conduct customer research and analyze product metrics and feedback to understand where finance teams encounter friction and identify opportunities to improve adoption
- Define and track growth KPIs, design controlled experiments where feasible, and use results to distinguish incremental impact from underlying trends
- Evaluate AI-powered experiences for both growth impact and quality, including accuracy, relevance, and reliability; balance rapid iteration with safeguards for sensitive financial data, transparency, and customer control
- Turn successful experiments into durable product improvements and contribute to the practices that help Ramp’s product management function scale
WHAT YOU NEED
- BA/BS in mathematics, technical, or analytical field
- Minimum 4 years of product management experience, building technical products from ideation to launch
- Data-Driven Mindset – Fluency in crafting data-driven narratives. You enjoy writing SQL to answer your own questions and thrive on leveraging data to shape and communicate a strategic vision.
- Slope - We value slope over intercept; We’re looking for a high-growth team member who can be a future leader at Ramp
- Leadership & Collaboration – Proven ability to build alignment across cross-functional teams, inspire stakeholders, and lead initiatives from strategy through execution.
- Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools.
- Fluency with modern prototyping tools (e.g. Cursor, Codex, Claude Code) and comfort with design/collaboration environments like Figma and Git.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation Range: $230,000 to $250,000 base, plus bonus and equity
What You’ll Do:
Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders.
Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases.
Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns.
Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value.
Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done.
Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows.
Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete.
Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories.
Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities.
Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work.
Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth.
Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action.
Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration.
Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure.
Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication.
Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor.
Responsibilities:
Huntress is building a unified platform that helps product teams ship faster, gives partners a more coherent experience, and makes the value of Huntress visible and actionable.
We are looking for a Staff Product Manager to lead the connected product strategy across Core Platform and Platform Value. This is one integrated platform leadership role.
You will own the shared foundations that products depend on and the user experiences through which partners understand, configure, and act on the value Huntress delivers. Your scope will include platform services and system-of-record surfaces such as identity, SSO, RBAC, accounts, organizations, auditability, product enablement, and shared platform capabilities. It will also include partner-facing experiences such as reporting, dashboards, onboarding, action workflows, and other surfaces that help MSPs demonstrate and operationalize security outcomes for their clients.
The role is especially important to Huntress because our customers are often managed service providers. You will need to understand the MSP business model, including how partners manage multiple organizations, delegate access, standardize workflows, demonstrate value to clients, and scale operations across their customer base.
This is a hands-on Staff-level individual contributor role. You will set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude—from platform vision and investment cases to user research, prototypes, requirements, launches, and measurable outcomes.
What You Bring To The Team:
7+ years of experience in a product management role, with a track record of increasing scope and impact.
2+ years of direct experience with the MSP business model and workflows. You understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale.
3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams.
A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery.
Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces.
Experience building products for complex B2B users, administrators, operators, or technical professionals.
The ability to connect technical platform investments to clear user outcomes and business value.
Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests.
Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions.
Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes.
Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership.
Experience working in an agile development environment using modern product and engineering tools.
Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions.
Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services.
As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company.
This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved.
- You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades.
- You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest.
- You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team.
- You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs.
- You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements.
- You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale.
- You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs.
- You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent.
Bonus points for:
- Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice.
- Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB.
- Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity.
- Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them.
- Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale.
- Experience in a security, identity, or other high-trust product environment.
What you can expect:
- Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy.
- Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years.
- Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform.
- Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery.
- Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals.
- Drive adoption of automation and AI-assisted operations to reduce toil across the organization.
- Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Worldwide
Social Discovery Group
is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Deputy CDO
.
Your main tasks will be:
Own execution of cross-functional strategic initiatives across ML, experimentation, and data platform domains.
Lead 2–3 high-priority initiatives during the first 3 months: define scope, align stakeholders, establish ownership, and drive delivery to measurable outcomes.
Ensure predictable execution through clear planning, coordination, and delivery management.
Unblock stalled or ambiguous projects by clarifying ownership, resolving dependencies, escalating risks early, and driving initiatives through completion.
Build and operate an effective execution framework: monthly business reviews, quarterly planning, retrospectives, project reviews, and escalation processes.
Establish a single source of truth for project status, risks, commitments, and delivery tracking.
Improve the experimentation ecosystem by increasing decision-making speed, standardizing evaluation and rollout processes, and reducing operational chaos/manual work.
Accelerate ML delivery cycles by reducing time from idea → experiment → production and coordinating dependencies across ML, backend, analytics, and product teams.
Ensure ML initiatives deliver measurable business impact, not only technical outcomes.
Strengthen functional leads (Product Analytics, Data Engineering, ML, UX) through prioritization support, execution discipline, feedback, and managerial coaching.
Increase ownership, accountability, and cross-functional collaboration across teams.
Own operational excellence of the function, including data freshness, uptime, SLA adherence, and delivery predictability.
We expect from you:
6–10+ years in data, analytics, or ML domains, including 3–5+ years in leadership roles.
Proven track record delivering cross-functional projects involving ML, data platforms, experimentation, and analytics.
Experience in product companies (not only consulting environments).
Strong understanding of product analytics, A/B testing, unit economics, and key business metrics.
Solid understanding of the ML lifecycle — from ideation to production.
Familiarity with data platforms, data quality management, SLA processes, and self-service BI/analytics.
Strong execution skills: project decomposition, planning, prioritization, and delivery management.
Ability to coordinate cross-functional teams across ML, backend, product, and analytics functions.
Experience managing risks, dependencies, escalations, and multiple parallel initiatives.
High technical literacy with the ability to dive deep into data and ML topics, understand system constraints, and work closely with engineering and data teams.
Strong English and Russian communication skills, both written and verbal.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Senior Director of Product Management for Developer & AI will lead product strategy and execution across one of 1Password’s most future-defining portfolios. This role spans our Developer Experience (DevX) products, Security for AI, and AI for Security initiatives, as well as the product surface area that supports standards adoption and developer engagement.
Reporting to the VP of Developer & AI Engineering, this leader will be responsible for defining the product vision, roadmap, and outcomes for how developers and AI-powered systems securely interact with 1Password—from local development and secrets management, to programmatic agent access, to secure runtime environments.
This role requires deep partnership with engineering, design, marketing, partnerships, and GTM teams, and leadership of a senior group of product managers operating across highly technical, platform-oriented problem spaces.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 10+ years in product management, including 5+ years leading senior PMs or product portfolios.
- Experience owning platform, developer-facing, or infrastructure products strongly preferred.
- Track record of shipping impactful developer tools, platforms, or security products used by large or fast-growing audiences.
- Strong familiarity with the modern AI landscape, including LLMs, orchestration frameworks, and agentic workflows.
- Ability to reason about AI capabilities and limitations through a product and customer lens.
- Solid understanding of modern security concepts such as identity, secrets management, access control, and secure system design.
- Comfort operating in highly technical problem spaces alongside senior engineers.
- Ability to connect long-term product vision with near-term priorities and measurable outcomes.
- Experience balancing discovery, delivery, and platform investment.
- Demonstrated success partnering deeply with engineering, design, marketing, and external stakeholders.
- Strong communication skills with the ability to influence without authority.
What you can expect:
- Set and evolve the product vision, strategy, and roadmap for 1Password’s Developer Experience, AI security, and AI-powered security initiatives.
- Ensure clear articulation of customer problems, value propositions, and success metrics across the portfolio.
- Lead product definition for secure, agentic workflows including identity, delegation, secrets delivery, and access control for both developers and AI agents.
- Translate emerging AI capabilities and risks into durable, differentiated product primitives.
- Work in lockstep with the VP of Developer & AI Engineering to align product strategy with technical vision, architecture, and delivery.
- Enable strong product-engineering collaboration that balances innovation, speed, and long-term platform integrity.
- Partner with Marketing, Partnerships, Security, and GTM teams to ensure successful launches, platform integrations, and ecosystem adoption.
- Represent product strategy internally and externally, ensuring consistency across messaging, documentation, and developer engagement.
- Provide product leadership and input into standards participation and developer advocacy efforts, ensuring standards work is grounded in real customer needs and product direction.
- Help position 1Password as a trusted product leader in the AI and security ecosystem.
- Recruit, mentor, and lead senior product managers working across complex, technical domains.
- Establish product operating rhythms, decision-making frameworks, and outcome-oriented metrics.
USA-based roles only: The annual base salary for this role is between $267,000 USD and $401,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $248,000 CAD and $372,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next HR Partner.
About the job
This position is needed to support delivery of People priorities. This role supports our Go to Market and Marketing organizations, comprising over 2,500 employees. You will be an integral part of the HR Partner team, reporting to the Global head of HR Partners, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.
Twilio is looking for a HR Partner who lives
the Twilio Magic
and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.
Responsibilities
In this role, you’ll:
Partner with the HRBP team supporting our
GTM and Marketing
functions to support program roll-outs and on-going process execution
Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
Support HR Leader on ad hoc projects
Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
Program Management- annual cyclical events such as calibration, pulse surveys etc
Maintain confidentiality of core HR data and projects
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
3+ years experience in an HR role.
Ability to take initiative and be a self-starter
You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
Strong data analysis skills and ability to share recommendations with stakeholders
Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
Demonstrates employee focus and managing proactive communication to ensure optimum HR support
Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
Keen to continue learning and developing their skill set, having a growth mindset
Strong ability to identify process gaps and improvement opportunities
Desired:
Experience partnering with or supporting GTM business units
Proficiency with HR systems, such as Workday and ServiceNow
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$90,800.00-$113,500.00 CAN
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
This position is 100% remote and will be based in the United States and Canada.
The Pipeline Programs Manager turns GitLab's pipeline targets into programs the field can run. You'll own execution of pipeline generation programs, including sales plays, PipeGen days, and run the hygiene checkpoints that keep pipeline data trustworthy. You'll also help surface the risks and upside behind our pipeline plan working across Sales, Marketing, Field Enablement, Sales Strategy, and RevOps.
What You'll Do
Execute global and regional pipeline generation programs, including codified sales plays and PipeGen days, against an established program calendar.
Coordinate in-quarter program delivery across regions and segments: timelines, owners, communications, and follow-through on action items.
Run weekly, monthly, and quarterly pipeline hygiene checkpoints, and report on adherence and trends with RevOps and Sales Strategy.
Partner with Marketing and Enablement to bring pipeline generation programs to the field with the right messaging, content, and training.
Work with the team on the GTM plan by identifying the drivers, risks, and upside that could move the pipeline numbers, and making them visible to decision-makers.
Give input on the design of sales plays, hygiene standards, and related incentives from what you see during execution.
Track program performance against success measures, and summarize what worked, what didn't, and what to change next time.
Coordinate global outbound program execution with Sales Development and sales leaders, and help bring it to regional and team levels at scale.
Identify process and systems improvements in Salesforce and reporting that increase metric visibility and reduce manual work, and work with RevOps and Systems to land them.
What You'll Bring
5+ Years experience in Sales, Sales Programs, Sales Operations, Revenue Operations, Field or Sales Enablement, or Marketing Operations, with a record of delivering programs on time and with quality.
Experience running cross-functional programs with operational rigor: multiple stakeholders, competing priorities, and clear follow-through.
Comfort working with pipeline data. You can use Salesforce and BI dashboards to spot gaps and explain what they mean. Basic SQL (Snowflake or similar) is a plus.
Understanding of the B2B sales funnel: pipeline creation, conversion, velocity, and hygiene.
Clear communication and presentation skills. You can explain a program or a risk to Sales leaders and to cross-functional partners.
Ability to influence without authority, earning trust and moving work forward across teams you don't manage.
Good judgment in a fast-moving environment. You move quickly, keep quality high, and know when to escalate.
Curiosity about how AI and automation can improve go-to-market execution.
Ownership mindset. You carry programs through to outcomes, not just activity.
Experience in a quota-carrying or sales role is a plus.
About the Team
The Pipeline Excellence team builds the pipeline engine that turns GitLab's growth targets into predictable, repeatable revenue outcomes. We set pipeline targets and the GTM plan, run the programs and cadence that keep the field moving, and turn pipeline data into recommendations on where to invest.
We work with Speed with Quality, so our cadence and standards let go-to-market teams move fast without sacrificing forecast accuracy. We hold an Ownership Mindset, meaning every stage of the funnel has a defined owner and standard. We measure ourselves on Customer Outcomes: pipeline health exists to drive real bookings and real customer relationships, not just activity. We work closely with Sales leadership, Sales Strategy, Marketing, Field Enablement, Sales Development, Finance, and Analytics, and we're scaling that engine for the agentic era.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$129,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity
for
US and Canadian citizens. Relocation allowance + bonus for European and UK Candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Strong hands-on experience with
spacecraft Command & Data Handling (C&DH)
systems is required.
About the Role
We are seeking an experienced
Satellite Command & Data-Handling (C&DH) System Engineer
to support the design, integration, verification, and operation of onboard command, control, and data-management functions for current and next-generation remote sensing and communications satellite programs.
In this role, you will contribute to the
C&DH functional architecture
, drive technical trade studies, support system integration and verification, and provide technical leadership throughout the spacecraft lifecycle.
Key Responsibilities
Translate mission-level requirements into C&DH functional and non-functional requirements.
Develop and maintain system requirements, Interface Control Documents (ICDs), and system descriptions.
Maintain bidirectional requirements traceability throughout the project lifecycle.
Support cybersecurity and resilience considerations within C&DH system design.
Lead detailed design activities involving:
Onboard processors
Spacecraft data buses
Memory subsystems
I/O interfaces
Support software architecture activities, including command sequencing, telemetry packetization, health monitoring, and FDIR.
Support Satellite Reference Database development and validation.
Define uplink command formats, downlink telemetry structures, and ground-segment data-handling interfaces.
Collaborate with Flight Software (FSW), TT&C/PDT, and Ground Segment teams to ensure end-to-end data integrity.
Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft-level C&DH testing.
Execute functional testing, bus-protocol compliance testing, and SIL/HIL campaigns.
Lead anomaly investigations, root-cause analysis, and corrective-action activities.
Support spacecraft launch preparation, early-orbit checkout, and on-orbit operations.
Analyze on-orbit telemetry and support updates to operational parameters as required.
Support SOOH development and operator training.
Contribute to technical standards, process improvements, technology roadmaps, and engineering knowledge bases.
Support major design reviews, including
SRR, PDR, CDR, MRR, and TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering
, or a related field.
8+ years
of C&DH engineering experience on
LEO, MEO, and/or GEO satellite platforms
.
Deep knowledge of spacecraft data-bus and communication standards, including:
SpaceWire
MIL-STD-1553
CAN
Ethernet
CCSDS packet telemetry and command
PUS services
Knowledge of
processors, FPGA, firmware, and embedded systems
.
Strong understanding of aerospace systems engineering fundamentals, space environment, and orbit mechanics.
Hands-on experience supporting
systems integration, testing, troubleshooting, and problem resolution
.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills, with the ability to break down complex technical problems into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
Experience supporting end-to-end spacecraft C&DH development and integration.
Experience with spacecraft commissioning, early-orbit operations, and on-orbit telemetry analysis.
Experience with
FDIR
, command sequencing, telemetry processing, and spacecraft health monitoring.
Experience with
SIL/HIL testing
and spacecraft bus-protocol compliance verification.
French language proficiency.
Experience supporting satellite programs through the full lifecycle, from early concept and design through launch and on-orbit operations.
Location: Remote - United States
About the Role
iCapital is looking to hire an Associate Account Manager to support and grow relationships with an assigned portfolio of clients.This individual is responsible for account management and will be based remotely in the Midwest region. This individual will play a key role in maintaining overall client health, driving platform adoption, supporting strategic initiatives, and ensuring clients maximize the value of iCapital's solutions through proactive engagement, training, and ongoing relationship management. This individual will serve as a trusted day-to-day partner to clients while collaborating closely with internal stakeholders to deliver a best-in-class client experience. This role will manage client relationships, coordinate resources across teams, identify opportunities for growth and expansion, and support the successful execution of strategic account plans.
Responsibilities
Manage relationships with assigned client accounts and serve as a primary point of contact for day-to-day client engagement.
Develop and execute account plans designed to improve client satisfaction, product utilization, relationship strength, retention, and overall account health.
Conduct regular client meetings, business reviews, and proactive outreach to maintain strong working relationships and understand evolving business priorities.
Analyze client health, platform adoption, business objectives, and utilization trends to identify risks, opportunities, and actionable recommendations.
Serve as a trusted advisor by providing guidance on best practices, operational efficiencies, and strategic initiatives that support successful client outcomes.
Lead platform onboarding, implementation support, training, and adoption efforts to maximize client engagement and utilization.
Monitor account health and proactively identify risks, challenges, and opportunities for improvement.
Support client retention and growth initiatives by identifying expansion opportunities and partnering with Sales and Strategic Account Management teams as appropriate.
Coordinate and communicate on escalated client issues while partnering with Product, Client Delivery, Production Support, and other internal teams to drive successful resolution.
Track client priorities, strategic initiatives, enhancement requests, and action items to ensure visibility and progress.
Serve as the voice of the customer by communicating client feedback, business needs, operational challenges, and product enhancement opportunities internally.
Build strong collaborative relationships across Product, Client Delivery, Production Support, Finance, Sales, and Leadership teams to support client success.
Support renewal and commercial discussions through coordination, stakeholder management, follow-up activities, and internal alignment.
Present and demonstrate company products, capabilities, and solutions when appropriate.
Maintain accurate account plans, client activity records, and documentation within Salesforce and other approved systems.
Keep internal systems and records updated with relevant client notes, activities, and required information.
Participate in industry events, conferences, and client-facing activities to strengthen industry knowledge and professional networks.
Complete ad hoc projects and assignments as needed.
Qualifications
3-5 years of experience in account management, customer success, relationship management, client delivery, consulting, or other client-facing roles
Preferred experience within financial services, insurance, InsureTech, FinTech, wealth management, or related industries
Demonstrated ability to manage complex client relationships and multiple stakeholder groups
Strong communication, presentation, relationship-building, and interpersonal skills
Strong consultative problem-solving and client service orientation
Experience developing and executing account plans and driving client engagement strategies
Strong organizational, project management, and coordination capabilities with the ability to manage multiple priorities
Able to analyze client health, identify business needs, and develop actionable recommendations
Experience collaborating across multiple departments and influencing outcomes without direct authority
Proficiency with Microsoft Office Suite and Salesforce or comparable CRM platforms
Able to work independently, proactively, and effectively in a fast-paced environment
Willingness to travel as needed for client meetings, business reviews, conferences, and team events
Benefits
The base salary range for this role is $70,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote based in the Midwest region. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
УдалённоTokyo; Kuala Lumpur
USA - New York
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