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Location: Bogotá, Colombia Leading company specializing in the design of control solutions for the building automation industry is seeking to fill the following position: Design Engineer_ Junior Level The Design Engineer I, under intermittent supervision, will be responsible for the design of custom, state of the art, electronic and DDC control systems that meet our clients’ plans and specifications for small projects. Each solution will be implemented, on schedule, in a cost-effective and professional manner. The Design Engineer I, is a professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and minimal complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Essential Duties and Responsibilities: 1. Ensure that the project requirements and risks are understood by: • Attending sales turnover meetings to gain knowledge of the sales estimate and project scope. • Analyzing project plans, specifications, sales estimates, and sales proposal. • Creating a list of project engineering deliverable (submittals, workflow packages, etc). • Generating Request For Information (RFI) requests 2. Ensure that final product matches the design intent and clearly communicates design and operation of system by: • Creating controls drawings utilizing ACAD software that include flow diagrams, sequences of operation, bills of material, network layouts, schedules and electrical schematics as required. 3. Make final decisions regarding installation method and materials by: • Selecting the appropriate mix of products and installation methods to provide the most cost-effective solution that is compliance with the project specification, applicable codes and company standards. 4. Select the proper control valves and actuators that will do the best job of controlling the process is selected by: • Investigating the applicability of different valve styles and sizes to a particular application, with showing a preference to control valves manufactured by Honeywell. • Completing and submitting a comprehensive and accurate control valve schedule in a timely manner. 5. Design a stable, robust, implementable, scalable, and maximum performing BMS communication network by: • Determining network architecture, topology and transmission media that is appropriate for the installation and conforms to the latest network standards and project specification. • Selecting network components (such as servers, switches, routers) that support operator workstations, DDC field panels, third-party integration devices connected via Lonworks, Ethernet, Modbus or BACnet communication protocols. • Producing network wiring diagrams and network addressing documents that provides a clear picture of the design in a timely manner. 6. Get approval from the customer or consulting engineer on installation methodology and materials by: • Preparing submittal documents that demonstrates that the proposed materials, etc., that are in compliance with the contract drawings and specification. 7. Ensure successful procurement of electrical subcontractors by: • Preparing electrical sub-contractor buyout documents that clearly defines the electrical scope of work • Working closely with the project manager Requirements 1. Knowledge of Microsoft Office (i.e., Word, excel, PowerPoint, and Outlook) software. 2. Knowledge of Autodeck AutoCAD software 3. Knowledge of electrical and electronic theory. 4. Knowledge of the elements and building blocks of HVAC controls 5. Knowledge of damper actuator and control valve sizing and selection. 6. Knowledge of the control strategies and logic that can be used to provide optimum operation of plant level HVAC systems (such as chillers, boilers and air handlers). 7. Knowledge of the control strategies and logic that can be used to provide optimum operation of supplemental HVAC systems (such as VAV boxes, fan coil units and unit heaters). 8. Knowledge of supervisory control strategies for the overall operation of the BMS (such as life safety control, electrical demand control, etc) 9. Knowledge of BMS communication protocols and network topologies. General understanding how these protocols are implemented with specific knowledge of installation and configuration best practices. 10. Knowledge of Honeywell DDC product offering. 11. Knowledge of the company’s design standards and processes. Execution 1. Scopes and implements project-level solutions with minimal guidance. 2. Consistently follows best practices, able to defend technical decisions in design review meetings. 3. Creates accurate designs. 4. Manages workload efficiently, proactively suggesting solutions to competing demands. 5. Engages with project sales and productions team members on the feasibility of requested scope, clarifying requirements where necessary. 6. Seeks input from colleagues with area expertise. 7. Detects problems in proposals, specifications, and drawings. 8. Takes ownership and can work autonomously on projects with minimal complex requirements, delivering design documents on time and with a quality mindset. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Bogotá, Colombia Uptalent.io is a global platform that connects the most exciting companies in the world with top talent from Latin America. Our goal is to provide the best engineering talent to companies worldwide. We are currently seeking a Remote Electrical Engineer eith Water and Wastewater Treatment Plants specialization to join our team. As a Remote Electrical Engineer, you will be responsible for designing and developing electrical systems and components for water and wastewater treatment plants. You will work closely with a team of engineers and project managers to ensure that projects are completed on time, within budget, and to the highest standards. With remote work becoming more common, we are looking for a flexible and adaptable engineer who can thrive in a remote environment. Responsibilities Support project managers and civil/process engineers with electrical engineering services for municipal water and wastewater pumping and treatment projects. Assist technical lead for the preparation of electrical engineering studies, designs, and contract documents (drawings and specifications). Prepare electrical drawings using AutoCAD. Requirements Electrical Engineer or Designer with a minimum 3 years of experience in related, technical work in private consulting for municipal water and wastewater projects including the design of power, lighting, instrumentation, and control systems for water and wastewater treatment plants, sewerage lift stations, water storage facilities, and booster pumping stations. Experience with industrial power systems design including utility service coordination, low and medium voltage power distribution, constant and variable speed motor controls, and standby power systems. Proficiency with AutoCAD. Bachelor of Science in Electrical Engineering would be a plus. Knowledge of wiring methodologies for instrumentation and control systems would be a plus. Understanding of the NEC, NFPA 820, and related Codes would be a plus. Experience with Revit, SKM, and EasyPower is a bonus. Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: Lightning Labs Workplace: Remote We're looking for an experienced systems software engineer versed in applied cryptography, peer-to-peer networks, distributed systems, open source software, and cryptocurrency protocols such as Bitcoin. This role centers around design, implementation, and evolution of the Taproot Assets Protocol [2][3]. Ideal candidates should have a strong fundamental understanding of the core Bitcoin protocol, proposed updates to augment smart contracting functionality, and also widespread application standards such as PSBTs. In addition, and ideal candidate should have a strong passion for Bitcoin and a desire to make using Bitcoin cheap, fast, and simple for everyone. Roles:  - Design and implement core Taproot Assets Protocol (TAP) features and algorithms  - Contribute to mission critical peer-to-peer cryptocurrency daemons written in Go - Collaborate with the greater team on the research and design of future iterations of the Taproot Assets Protocol  - Participate in issue triage and code review of open source contributions to our various repos - Communicate with the wider community and industry about our software and technology Skills:  - Strong engineering background with solid programming skills - Experience in Go desired, C or C++ relevant as well - Thorough understanding of the principles of distributed systems and peer-to-peer networking - Solid engineering practices and processes, such as testing methodology and documentation - Experience with Bitcoin, cryptography, and/or financial software - Prior contributions to crypto protocols and open source software collaboration preferred - Quick learner, geared towards implementation - Eager to develop new skills and willing to take ownership of projects https://github.com/lightninglabs/Check out our Github repos at https://github.com/lightninglabs/taproot-assets https://github.com/lightninglabs/ [1] https://github.com/lightningnetwork/lnd.[1] https://github.com/lightninglabs/taproot-assets [2] https://github.com/lightningnetwork/lnd[2] https://github.com/Roasbeef/bips/blob/bip-tap/bip-tap.mediawiki [3] https://github.com/lightninglabs/neutrino[3] https://lightning.engineering/posts/2023-10-18-taproot-assets-v0.3/

Location: Tegucigalpa, Honduras At Uptalent.io, we are a leading technology startup, specializing in creating powerful connections between the most exciting companies and exceptional remote talent from Latin America. Our foundation is built upon the belief that geography should never limit access to top-tier professionals, and we are committed to reshaping the traditional recruitment landscape. We are seeking a highly skilled and proactive individual with a strong background in BIM architecture and extensive experience catering to the US Market. Your in-depth knowledge of US building systems, local codes, and working culture will be vital in delivering outstanding projects for our clients. Requirements Expert in Revit/ Archicad with several years of experience working for the US Market. Versatile profile able to support the complete lifecycle of architecture projects: Construction Sets, Building permits, 3d modeling, Visualization and client presentations. Fluency in English, both written and oral. Availability for full-time positions. Proactive and great communication skills. Able to develop strong relationships with clients. Candidates must live in Latin America. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico At Uptalent.io, we are a leading technology startup, specializing in creating powerful connections between the most exciting companies and exceptional remote talent from Latin America. Our foundation is built upon the belief that geography should never limit access to top-tier professionals, and we are committed to reshaping the traditional recruitment landscape. We are seeking a highly skilled and proactive individual with a strong background in BIM architecture and extensive experience catering to the US Market. Your in-depth knowledge of US building systems, local codes, and working culture will be vital in delivering outstanding projects for our clients. Requirements Expert in Revit/ Archicad with several years of experience working for the US Market. Versatile profile able to support the complete lifecycle of architecture projects: Construction Sets, Building permits, 3d modeling, Visualization and client presentations. Fluency in English, both written and oral. Availability for full-time positions. Proactive and great communication skills. Able to develop strong relationships with clients. Candidates must live in Latin America. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: San José, Costa Rica At Uptalent.io, we are a leading technology startup, specializing in creating powerful connections between the most exciting companies and exceptional remote talent from Latin America. Our foundation is built upon the belief that geography should never limit access to top-tier professionals, and we are committed to reshaping the traditional recruitment landscape. We are seeking a highly skilled and proactive individual with a strong background in BIM architecture and extensive experience catering to the US Market. Your in-depth knowledge of US building systems, local codes, and working culture will be vital in delivering outstanding projects for our clients. Requirements Expert in Revit/ Archicad with several years of experience working for the US Market. Versatile profile able to support the complete lifecycle of architecture projects: Construction Sets, Building permits, 3d modeling, Visualization and client presentations. Fluency in English, both written and oral. Availability for full-time positions. Proactive and great communication skills. Able to develop strong relationships with clients. Candidates must live in Latin America. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Barcelona, Spain Uptalent.io is seeking a highly skilled Civil Engineers with 10 years of experience as a Programs Control Specialist. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is committed to providing exceptional service to their clients. The successful candidate will bring a combination of technical skill and industry experience to the role while completing projects that match the high standards of Uptalent.io. Requirements 1) Manage the full life-cycle and successful delivery of the CIP through the establishment of program controls to include schedule, estimate validation, contract administration and performance metrics to ensure timely and on-budget completion of program elements. 2) Risk management to ensure the CIP is delivered within the terms of the established program controls and the quality expectations of the Authority. 3) Prepare written and graphic reports on CIP performance related to program controls. 4) Develop and implement mitigation procedures to manage program risks. 5) Develop schedules to identify linkages between individual project elements and establish a prioritized plan of action. 6) Develop a Program Controls Handbook to be used by the Authority. 7) Provide periodic review of and improvement suggestions for the program controls and other such management mechanisms implemented by the PAS team during the term of the contract. 8) Perform additional comparable or related services. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Panama City, Panama Uptalent.io is seeking a highly skilled Civil Engineers with 10 years of experience as a Programs Control Specialist. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is committed to providing exceptional service to their clients. The successful candidate will bring a combination of technical skill and industry experience to the role while completing projects that match the high standards of Uptalent.io. Requirements 1) Manage the full life-cycle and successful delivery of the CIP through the establishment of program controls to include schedule, estimate validation, contract administration and performance metrics to ensure timely and on-budget completion of program elements. 2) Risk management to ensure the CIP is delivered within the terms of the established program controls and the quality expectations of the Authority. 3) Prepare written and graphic reports on CIP performance related to program controls. 4) Develop and implement mitigation procedures to manage program risks. 5) Develop schedules to identify linkages between individual project elements and establish a prioritized plan of action. 6) Develop a Program Controls Handbook to be used by the Authority. 7) Provide periodic review of and improvement suggestions for the program controls and other such management mechanisms implemented by the PAS team during the term of the contract. 8) Perform additional comparable or related services. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Buenos Aires, Argentina Uptalent.io is seeking a highly skilled Civil Engineers with 10 years of experience as a Programs Control Specialist. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is committed to providing exceptional service to their clients. The successful candidate will bring a combination of technical skill and industry experience to the role while completing projects that match the high standards of Uptalent.io. Requirements 1) Manage the full life-cycle and successful delivery of the CIP through the establishment of program controls to include schedule, estimate validation, contract administration and performance metrics to ensure timely and on-budget completion of program elements. 2) Risk management to ensure the CIP is delivered within the terms of the established program controls and the quality expectations of the Authority. 3) Prepare written and graphic reports on CIP performance related to program controls. 4) Develop and implement mitigation procedures to manage program risks. 5) Develop schedules to identify linkages between individual project elements and establish a prioritized plan of action. 6) Develop a Program Controls Handbook to be used by the Authority. 7) Provide periodic review of and improvement suggestions for the program controls and other such management mechanisms implemented by the PAS team during the term of the contract. 8) Perform additional comparable or related services. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico Uptalent.io is seeking a highly skilled Civil Engineers with 10 years of experience as a Programs Control Specialist. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is committed to providing exceptional service to their clients. The successful candidate will bring a combination of technical skill and industry experience to the role while completing projects that match the high standards of Uptalent.io. Requirements 1) Manage the full life-cycle and successful delivery of the CIP through the establishment of program controls to include schedule, estimate validation, contract administration and performance metrics to ensure timely and on-budget completion of program elements. 2) Risk management to ensure the CIP is delivered within the terms of the established program controls and the quality expectations of the Authority. 3) Prepare written and graphic reports on CIP performance related to program controls. 4) Develop and implement mitigation procedures to manage program risks. 5) Develop schedules to identify linkages between individual project elements and establish a prioritized plan of action. 6) Develop a Program Controls Handbook to be used by the Authority. 7) Provide periodic review of and improvement suggestions for the program controls and other such management mechanisms implemented by the PAS team during the term of the contract. 8) Perform additional comparable or related services. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Bogotá, Colombia Uptalent.io is seeking a highly skilled Civil Engineers with 10 years of experience as a Programs Control Specialist. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is committed to providing exceptional service to their clients. The successful candidate will bring a combination of technical skill and industry experience to the role while completing projects that match the high standards of Uptalent.io. Requirements 1) Manage the full life-cycle and successful delivery of the CIP through the establishment of program controls to include schedule, estimate validation, contract administration and performance metrics to ensure timely and on-budget completion of program elements. 2) Risk management to ensure the CIP is delivered within the terms of the established program controls and the quality expectations of the Authority. 3) Prepare written and graphic reports on CIP performance related to program controls. 4) Develop and implement mitigation procedures to manage program risks. 5) Develop schedules to identify linkages between individual project elements and establish a prioritized plan of action. 6) Develop a Program Controls Handbook to be used by the Authority. 7) Provide periodic review of and improvement suggestions for the program controls and other such management mechanisms implemented by the PAS team during the term of the contract. 8) Perform additional comparable or related services. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico Uptalent.io is seeking experienced Building Envelope/ Curtain Wall Specialists to join our dynamic team. As a global platform that connects top-tier talent from Latin America to the most exciting companies in the world, Uptalent.io is committed to delivering excellence across various industries. In this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls. You will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. As a Building Envelope/ Curtain Wall Specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes. Responsibilities Manage the design and engineering of building envelope systems and curtain walls, ensuring compliance with industry standards and regulations. Collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction. Review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements. Monitor project progress and coordinate with project managers to address any challenges or delays. Stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs. Requirements Bachelor's degree in Mechanical or Industrial Engineering or a related field. Minimum of 3 years of experience in building envelope design and engineering, with a focus on curtain walls. Proficiency in design software such as AutoCAD, Revit, Solidworks and similar. Expert in Shop Drawing development and Fabrication Drawing Development. Strong knowledge of building codes, regulations, and standards related to building envelope systems and curtain walls. Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and develop effective solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Proven track record of successfully managing multiple projects simultaneously and delivering results on time and within budget. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Bogotá, Colombia Uptalent.io is seeking experienced Building Envelope/ Curtain Wall Specialists to join our dynamic team. As a global platform that connects top-tier talent from Latin America to the most exciting companies in the world, Uptalent.io is committed to delivering excellence across various industries. In this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls. You will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. As a Building Envelope/ Curtain Wall Specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes. Responsibilities Manage the design and engineering of building envelope systems and curtain walls, ensuring compliance with industry standards and regulations. Collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction. Review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements. Monitor project progress and coordinate with project managers to address any challenges or delays. Stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs. Requirements Bachelor's degree in Mechanical or Industrial Engineering or a related field. Minimum of 3 years of experience in building envelope design and engineering, with a focus on curtain walls. Proficiency in design software such as AutoCAD, Revit, Solidworks and similar. Expert in Shop Drawing development and Fabrication Drawing Development. Strong knowledge of building codes, regulations, and standards related to building envelope systems and curtain walls. Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and develop effective solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Proven track record of successfully managing multiple projects simultaneously and delivering results on time and within budget. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: São Paulo, Brazil Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: Tegucigalpa, Honduras Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: San José, Costa Rica Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: Medellín, Colombia We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Buenos Aires, Argentina We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.