Location: United States; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
We are looking for a Sr Group Manager of Product to lead Apono’s product team and oversee the entire Apono platform, including its integration with 1Password. This is a hands-on leadership role for someone who can combine strong product judgment, people leadership, execution discipline, and deep care for customers and teams.
You will be responsible for creating cohesiveness across the platform, ensuring that different product areas, user experiences, workflows, and integrations come together into one clear and powerful product.
You will report directly to the Director of Product, providing ongoing visibility into roadmap progress, execution risks, release readiness, and product impact. You will work closely with Engineering, Design, GTM, Customer Success and leadership to ensure that Apono is building the right things, in the right way, for our customers.
This is a remote opportunity within the US with a focus on the East Coast.
What we're looking for:
- 8+ years of product management experience, including experience leading broad product areas or platforms in a Business-to-Business (B2B) environment.
- 2+ years of experience leading, mentoring, or managing Product Managers; experience managing Designers is an advantage.
- Demonstrated experience managing roadmaps, releases, launches, and cross-functional delivery from strategy through execution.
- Strong product judgment and experience working directly with enterprise customers, technical buyers, security teams, and executive stakeholders.
- A strong technical orientation, with the ability to partner deeply with Engineering on architecture, feasibility, dependencies, and tradeoffs.
- Experience in cybersecurity, cloud infrastructure, Identity and Access Management (IAM), privileged access management, DevOps, or another complex technical domain.
- Experience with artificial intelligence, automation, agentic workflows, platform integrations, or Software as a Service (SaaS) products.
What you can expect:
- Set direction across the Apono platform, creating alignment across product areas, user experiences, workflows, and integrations.
- Own roadmap execution, making priorities clear, surfacing tradeoffs, and connecting delivery to company goals.
- Guide release planning and tracking, including dependencies, scope changes, launch readiness, and post-release learning.
- Lead, mentor, and support a team of Product Managers as they grow their skills and deliver meaningful customer and business impact.
- Coach product teams to identify meaningful customer problems, validate assumptions, and deliver focused minimum viable products (MVPs).
- Partner closely with Engineering, Design, Go To Market (GTM), Customer Success, Sales, Marketing, and Product Marketing.
- Engage with customers and prospects to understand access management challenges and turn those insights into product opportunities.
The annual base salary for this role is between $202,000 USD and $293,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Sales and Account Management Analyst based in the greater Des Moines, IA area. to join the Annuities Platform team. This role is an individual contributor role responsible for supporting the Sales and Strategic Account Management organization across both carrier and distributor relationships. This position provides operational coordination, account administration, reporting, client meeting support, lead generation, and sales support activities.
This individual plays a key role in maintaining account health, driving responsiveness, supporting business development efforts, and ensuring client commitments and internal action items are completed effectively and on time. This role serves as an entry point into both the Sales and Account Management career paths, providing broad exposure to client relationship management, pipeline generation, business operations, and commercial growth initiatives. This individual will help maintain a high level of organization and responsiveness across the account management portfolio while developing the skills necessary for future advancement into client-facing sales and account management roles.
Responsibilities
Support Carrier Account Managers and Strategic Account Managers in managing assigned carrier and distributor relationships.
Coordinate client meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.
Maintain accurate account, opportunity, activity, and contact records within Salesforce.
Track client commitments, deliverables, production support issues, implementation activities, and internal action items to ensure timely resolution.
Prepare account reports, account health summaries, client activity reports, ticket summaries, and executive-ready presentations.
Assist with client visits, conferences, strategic planning sessions, and meeting logistics.
Qualify inbound leads and route opportunities to the appropriate sales or account management resource.
Support outbound lead generation activities, marketing campaigns, prospect outreach, and event follow-up efforts designed to drive pipeline growth.
Participate in prospect discovery calls, demonstrations, and sales follow-up activities as needed.
Build and maintain Salesforce reports, dashboards, and data integrity to support business development and account management activities.
Develop strong working relationships across Sales, Marketing, Product, Client Delivery, Production Support, Operations, and other internal teams.
Respond promptly to client and internal requests while maintaining a high level of organization, professionalism, and customer service.
Support special projects and other duties as assigned.
Qualifications
Minimum of 1-3 years of professional experience in account coordination, customer success, client service, project coordination, operations, insurance, financial services, SaaS, or related fields
Strong organizational and time-management skills
Excellent written, verbal, and presentation communication skills
Strong attention to detail and follow-through
Able to manage multiple priorities simultaneously
Experience using Microsoft Office Suite, especially PowerPoint and Excel
Experience using Salesforce or comparable CRM platforms preferred
Able to build effective relationships and collaborate across teams
Knowledge of life insurance, annuities, financial services, or InsureTech is preferred
Self-motivated, proactive, and able to work independently in a fast-paced environment
Strong customer-service orientation with a focus on responsiveness and follow-through
Able to travel up to 5% of the time for team meetings, strategic planning activities, client visits, and industry events
Benefits
The base salary range for this role is $60,000 to $70,000.This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for Ramp’s founding Public Sector Sales Development Representative (SDR) team. This team will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp: Public Sector.
You will build and evolve Ramp’s Public Sector go-to-market motion from the ground up. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Public Sector growth strategy.
WHAT YOU'LL DO
- Build and scale the Public Sector SDR function, including team structure, playbooks, messaging, and operating processes.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, Public Sector positioning, buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, prospecting strategy, and active listening.
- Coach SDRs through complex, multi-threaded outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Define Ramp’s Public Sector competitive differentiation and develop resources to strengthen objection handling and go-to-market execution.
- Lead cross-functional initiatives with AEs and partners across Product, Sales, and Marketing to achieve company objectives.
- Report on segment performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Public Sector Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into the Public Sector.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Proficiency with data-analysis tools and familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building a Public Sector SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: North America
Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence.
You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder.
What you’ll do here
- Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups
- Solve incoming technical support requests in a timely manner, including urgent, high-severity cases
- Communicate clearly and tactfully with customers throughout the support lifecycle
- Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved
- Identify and communicate product usage trends, bugs, and feature requests
- Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls
- Document customer activity in accordance with internal and external security standards
- Guide and mentor new team members on support processes and procedures
- Contribute to product documentation, customer knowledge base articles, and best practice guides
- Improve support processes, tools, and workflows in collaboration with the broader team
- Participate in a periodic on-call rotation for production-down issues
What we’re looking for
- Based in the US West Coast timezone
- 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products
- 5+ years of experience supporting enterprise customers
- 2+ years of experience diagnosing production network connectivity and performance issues
- Strong problem-solving, analytical, and troubleshooting skills
- Clear, thoughtful communication skills, both verbal and written
- Experience with Terraform
- Experience with major cloud platforms, distributed systems, microservices architecture, and containerization technologies such as Kubernetes
- Experience with a scripting language, such as Bash, Python, or Ruby, to automate reproduction environments and support workflows
- Ability to read complex code for troubleshooting
- Experience with GitHub
- Experience with REST APIs and command line tools
- Strong organization, attention to detail, and ability to learn new technologies quickly
- Experience working in a startup environment
- A customer-first mindset and a strong instinct for automation, process improvement, and efficient resolution strategies
Bonus tacos if you have
- DevOps Engineering, Software Engineering, or Systems Administration experience
- Software-defined networking experience, such as Tailscale
- Experience supporting engineering teams and the tools they use every day
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
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WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
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WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote - Brazil
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Presales Engineer, Product Specialist.
About the job
This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.
Responsibilities
In this role, you’ll:
Develop your expertise of the Twilio platform, use cases and buyer personas, while keeping up with industry trends in Voice + AI
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win
Support core sales and solutions engineering team members on value-selling strategies and complex solution sales
Design and validate scalable, secure, multi-product messaging architectures aligned to customer ecosystems and long-term Twilio adoption.
Partner with Sales, Solutions Engineers, and Enterprise Strategists to drive technical validation and secure the technical win in complex sales cycles.
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Hands-on experience designing and validating Conversational AI or LLM-driven architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs).
Experience leading pre-sales or solution architecture engagements, including scoping, design, and technical validation in both Portuguese and English language.
Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks.
Working knowledge of at least one backend language such as Node.js or Python, with prior software development or equivalent experience.
Demonstrated expertise in messaging platforms, including throughput management, retry strategies, and deliverability optimization.
Ability to communicate complex technical concepts clearly to technical and executive audiences.
Strong collaboration and influencing skills across sales, engineering, and product stakeholders.
Desired:
Experience working in an overlay or specialist pre-sales capacity.
Experience collaborating with Product on roadmap or positioning.
Prior exposure to Twilio products or other CPaaS platforms.
Business-level proficiency in Spanish.
Location
This role will be remote, and based in Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Regional Marketing Manager EMEA
Sensor Tower
Location: London, UK
Work arrangement: Hybrid, with 2-3 days per week in the office
Organization: Marketing
Level: Director; initially an individual contributor, with future team leadership
About the role
Sensor Tower is seeking a Regional Marketing Manager to drive marketing across Europe, the Middle East, and Africa (EMEA). Based in London, you will help create and implement Sensor Tower’s regional marketing strategy, building awareness, generating demand, and supporting pipeline growth in partnership with regional Sales and our global Marketing organization.
This is a broad marketing role with an emphasis on product marketing and brand marketing. You will develop a strong grasp of our products and customer use cases, translating complex capabilities into clear, persuasive messaging for EMEA audiences. Working closely with Product, Sales, Engineering, and Customer Success, you will contribute regional insights to global launches and adapt global programs for local markets.
This is a director-level position that will begin as a hands-on individual contributor. You will set priorities, write content, and deliver programs directly, while establishing the foundation to build and lead an EMEA marketing team over time.
What you will do
- Drive the EMEA product marketing strategy and plan, aligning regional priorities with sales goals, global go-to-market strategies, and opportunities across the region.
- Work with Product and Engineering to understand product capabilities and translate technical information into customer value propositions and relevant use cases.
- Partner with global Marketing and Product on product and feature launches and beta programs, bringing EMEA buyer needs into planning and leading regional messaging and activation
- Help plan and execute integrated campaigns across content, email, digital channels, account-based marketing, and events to generate qualified pipeline and support deal progression.
- Collaborate with other marketing leaders on regional events.
- Equip regional Sales teams with localized pitch decks, competitive battlecards, product presentations, and case studies that address customer needs and objections.
- Gather customer feedback, competitive intelligence, and market insights across EMEA. Share actionable findings with global teams to inform product and marketing decisions.
- Establish scalable marketing processes, identify future hiring needs, and build and develop the regional marketing team as the function grows.
What you will bring
- Significant B2B marketing experience, with a track record of driving regional strategy and delivering results at a senior or director-level scope.
- Exceptional writing and editing skills in English, including the ability to explain complex products and data clearly to different buyer audiences.
- Experience adapting global strategies for EMEA, with an understanding of regional differences in buying behavior and market needs.
- The ability to build product knowledge quickly and partner effectively with Product and Engineering on messaging and launches.
- Strong cross-functional collaboration and influence, including partnership with regional Sales and global teams across time zones.
- Experience using CRM, marketing automation, and analytics tools to measure performance and guide decisions.
- Sound strategic judgment and prioritization, with the willingness to execute directly and the leadership skills to build a team over time.
- Broad hands-on experience across demand generation, field marketing, content, and account-based programs, with evidence of pipeline impact
Preferred experience
- Experience in SaaS, MarTech, AdTech, digital market intelligence, or data products.
- Experience hiring, mentoring, or managing a marketing team.
- Familiarity with Salesforce, Looker, or buyer intent platforms.
- Additional language skills relevant to EMEA markets.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We are hiring a software engineer on the Developer Experience team. You will own projects from the first problem statement through production, and measure whether they worked.
The team owns how developers discover, adopt, and operate Alchemy: the dashboard, APIs, SDKs, CLI, and MCP server that sit between our infrastructure and the people building on it. A growing share of those users are coding agents, so we design for both.
Recent work spans enterprise controls, management APIs, developer observability, onboarding, and self-serve growth. Ahead of us is the shift to agents that discover tools, write code, pay for services with x402, and operate onchain infrastructure on their own.
Our stack: TypeScript, Node.js, React, PostgreSQL, Temporal, Kafka, AWS, and Kubernetes.
WHAT YOU WILL WORK ON
- Agent-native developer tools: our CLI, SDKs, MCP server, x402 payments, and Agent Wallets.
- Enterprise capabilities for teams running production traffic: organizations, roles, SSO, key management, audit history, and spend controls.
- Public and management APIs for usage, billing, apps, and teams, used by developers, internal tools, and coding agents.
- Developer observability and product quality: usage analytics, request logs, alerts, and the reliability of the surfaces developers use every day.
WHAT YOU WILL DO
- Own projects from problem definition through design, launch, measurement, and on-call.
- Design APIs with clear versioning, error handling, safe defaults, and backwards compatibility.
- Build data models and services that stay correct and reliable as traffic and customer needs grow, with security built in for users, agents, and services.
- Build the user-facing side of your features across our dashboard, CLI, and SDKs, so developers and coding agents can discover and use them safely.
- Instrument what you ship. Use activation, adoption, and conversion data, plus direct developer feedback, to decide what to build next.
- Write design docs, runbooks, and developer-facing documentation. Review code and technical designs to keep quality high.
- Work with Product, Billing, Security, Growth, and other engineering teams.
WHAT SUCCESS LOOKS LIKE
At six months, you have:
- Execution: Scoped, designed and shipped a project across our APIs, backend services, and dashboard or CLI, and paying customers use it in production.
- Ownership: Joined on-call and handled incidents in your area without escalating. Your launches ship with alerts, a runbook and a rollback plan.
- Impact: Moved a number you can name, such as feature adoption, free-to-paid upgrades, time to first API call, or support tickets.
- Team: Earned the team’s trust by making sound technical decisions, collaborating across functions, and improving code and design quality.
- Direction: Proposed what the team should build next, backed by usage data and conversations with developers.
HELPFUL EXPERIENCE
- Blockchain experience is helpful, not required.
- Developer platforms, API products, cloud consoles, or enterprise developer tools, including SDKs, CLIs, MCP servers, agent tools, or machine-readable documentation.
- Billing, metering, or pricing systems.
- Temporal or another workflow orchestration system, plus caching and analytical data systems.
- Observability, incident response, and performance optimization.
- Blockchain products or developer tools, or agent payment and identity standards such as x402.
- Open source contributions, talks, or technical writing.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Easton, United States
We are looking for a hands-on, proactive Warehouse Inbound & Returns Supervisor to lead our morning-shift team. In this role, you won't just oversee standard receiving; you will also manage our high-volume returns processing operations.
You will lead a dedicated team of 15 to 17 associates across both departments, ensuring we meet our commitments to top active lifestyle brands. If you enjoy a fast-paced environment, love building up a team, and have a sharp eye for process improvements, we want to hear from you!
What You Will Do:
Lead the Floor:
Directly supervise 5–7 receiving associates and roughly 10 returns processing team members.
Manage Inbound Flows:
Ensure all incoming shipments are unloaded, checked, and put away in racking quickly according to our strict deadlines.
Oversee Returns & Repackaging:
Direct the team sorting through customer returns. Decide what is damaged and what can be safely repackaged for future customer orders.
Plan Labor:
Review upcoming shipment loads and coordinate with internal client service teams to ensure you have the right headcount scheduled daily.
Train & Coach:
Build a multi-skilled team through continuous on-the-floor training, performance feedback, and cross-training.
Keep It Safe:
Drive a culture of safety across your assigned zone, identifying hazards and ensuring your team follows warehouse safety compliance.
What You Bring:
Experience:
3+ years of experience leading a logistics team, specifically within receiving, inbound, or returns processing.
Tech Literacy:
Strong experience working daily with a Warehouse Management System (WMS) and Microsoft Outlook.
Physical Ability:
Able to stand and walk on the concrete floor for extended periods, lift up to 50 lbs, and climb warehouse ladders or stairs.
Communication:
Strong verbal communication skills. Being bilingual in Spanish and English is a massive plus, but not required.
Education:
A high school diploma is required; a Bachelor’s degree in Logistics or Supply Chain is a plus.
2. "Why Apply?" Candidate Pitch
Double Exposure Leadership:
This isn’t a one-dimensional receiving role. You get to dual-manage standard inbound freight and e-commerce returns, significantly building your operational resume.
Real Career Growth:
The local footprint is expanding fast. A brand-new facility is opening locally in Q1, meaning plenty of room for upward mobility and future leadership paths as operations grow.
Work-Life Balance Culture:
Unlike third-party logistics (3PL) providers that force mandatory 70-hour weeks for months at a time, this company values labor management. Peak season operations are carefully managed to prevent leadership burnout.
Premium Clients:
You get to work directly with high-demand products from major companies in the active lifestyle space.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We’re hiring a Sales Development Manager (New York City or San Francisco) to lead and scale our founding SDR team at LangChain.
Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline.
This role will own the performance, coaching, and development of the SDR team, while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the right accounts.
WHAT YOU'LL DO:
- Lead and coach a team of SDRs responsible for generating qualified pipeline
- Own SDR performance including activity metrics, conversion rates, pipeline creation, and attainment
- Recruit top SDR talent and grow the team as LangChain continues to scale
- Develop SDR talent through coaching, call reviews, and structured feedback
- Build repeatable outbound and inbound qualification playbooks
- Partner with marketing to convert inbound demand into qualified opportunities
- Work with sales leadership and RevOps to align on target accounts, territories, and pipeline goals
- Implement systems and workflows that improve SDR productivity and effectiveness
- Use data to continuously improve performance, analyzing conversion rates across the funnel
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Have 5+ years of experience in sales development
- Have 1–3+ years managing SDRs or leading a sales development team
- Are comfortable working with technical products and developer audiences
- Have experience with modern GTM tooling (AI Agents, LinkedIn Sales Nav, Power Dialers, etc.)
- Are highly data-driven and comfortable managing performance through metrics
- Are passionate about coaching and developing early-career sales talent
- Thrive in fast-moving environments where processes are still evolving
- Have strong communication and organizational skills
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll own and improve the operational toolkit that equips GitLab's Solutions Architects (SAs) to drive growth and deliver value for customers. As the SA team's go-to operational business partner, you'll make tools, workflows, reporting, and handoffs more effective and grounded in the SA's role throughout the customer journey.
You'll report to the Director of Customer Experience (CX) Operations. This is a senior individual contributor role with no direct reports.
What you’ll do
Own the SA operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation. Partner with Revenue Technology, Revenue Analytics, and system owners on implementation, validation, data quality, and operational controls.
Manage operational support requests for tooling, access, assignments, and data issues, including triage, routing, resolution visibility, and root-cause improvements.
Improve the processes and system workflows for requesting, assigning, and tracking SA engagements. Implement intake requirements and routing rules agreed with SA leadership, and automate manual steps.
Document and operationalize the SA engagement model and cadences agreed with SA leadership and cross-functional teams, including responsibilities, rules of engagement, handoff criteria, and required customer information at key journey stages.
Own SA reporting requirements and data quality standards. Partner with Revenue Analytics to provide reliable visibility into capacity, engagement, technical evaluation progress, and outcomes so SA leaders can assess effectiveness and prioritize resources.
Support SA leaders with coverage and capacity planning, business reviews, and operating rhythms that help teams prioritize customer needs and resources.
Turn field feedback into operational improvements. Lead testing, rollout, and documentation, partner on enablement, and follow through until changes are adopted and sustained.
What you’ll bring
Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
Understanding of technical sales, pre-sales, and post-sales, SA engagement models, technical evaluations, and how SAs demonstrate customer value, support growth, and coordinate with post-sales teams.
Hands-on experience with Salesforce or comparable customer relationship management (CRM) tools, reporting, data quality, and workflow improvement; ability to translate field needs into clear system requirements.
Structured problem-solving skills: turn ambiguous issues into clear workstreams, own delivery, and sustain measurable improvements in efficiency and adoption.
Strong quantitative skills and proficiency in Excel or Google Sheets for capacity, coverage, productivity, and scenario modeling.
Strong hands-on experience with artificial intelligence (AI)-native tools to support custom reports and data modeling scenarios.
Sound judgment, project management, and communication skills; ability to work independently, build trust, and influence across a global, distributed organization.
Preferred, not required: experience supporting a technical field organization in business-to-business software; Structured Query Language (SQL) or equivalent data-querying experience; and experience with GitLab or development, security, and operations (DevSecOps) and AI-enabled automation.
About the team
Our Solutions Architect team coordinates with post-sales teams throughout the customer journey. We align responsibilities, rules of engagement, and handoff criteria with SA leadership and cross-functional partners.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
People Generalist.
About the job
This position is needed to support delivery of People priorities. This role supports a number of business functions and HRBPs located in the APJ region. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.
Twilio is looking for a People Generalist who lives
the Twilio Magic
and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.
Responsibilities
In this role, you’ll:
Partner with the HRBP team supporting our
APJ region
functions to support program roll-outs and on-going process execution
Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
Support HR Leaders on ad hoc projects
Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
Program Management- annual cyclical events such as calibration, pulse surveys etc
Maintain confidentiality of core HR data and projects
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
3+ years experience in an HR role in a matrixed organisation
Ability to take initiative and be a self-starter
You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
Strong data analysis skills and ability to share recommendations with stakeholders
Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
Demonstrates employee focus and managing proactive communication to ensure optimum HR support
Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
Keen to continue learning and developing their skill set, having a growth mindset
Strong ability to identify process gaps and improvement opportunities
Desired:
Proficiency with HR systems, such as Workday and ServiceNow
Location
This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Senior Accountant, you'll own key areas of Vercel's monthly and quarterly close, including accruals, lease accounting, capitalized commissions, and payroll accounting, as the company scales its accounting operations to public-company standards. You'll partner with FP&A and cross-functional teams to deliver accurate, timely financial information, and help automate and scale the close process, including accounting for new subsidiaries as Vercel grows through M&A. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you'll do
Own monthly and quarterly close activities for assigned accounting areas, including accruals, lease accounting, capitalized commissions, and payroll accounting
Prepare account reconciliations, supporting schedules, and financial reporting packages for senior leadership, including fluctuation and trend analysis
Partner with FP&A to align accounting results with actuals, forecasts, and business drivers
Lead process improvement and automation initiatives, including building AI agents to automate recurring close activities and strengthen internal controls
Support accounting for new entities from M&A activity, and assist with audit and review processes, including documentation and auditor inquiries
What you need
Bachelor's degree in Accounting or Finance, CPA preferred
3+ years of progressive accounting experience, including a mix of Big 4 public accounting and high-growth private company experience
Strong working knowledge of US GAAP and FASB ASC standards, with hands-on experience in accruals, lease accounting, capitalized commissions, or payroll accounting
Experience partnering cross-functionally with FP&A or business teams to align accounting processes with reporting needs
Bonus if you
Have experience with multi-entity or international subsidiary accounting, including M&A integration
Have worked in a SaaS, PaaS, or tech company accounting function
Have built or used AI or automation tools to streamline accounting workflows
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $120,000 - $140,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Developer Success Engineer.
About the job
This position is needed to partner directly with developers integrating Stytch, guiding them through technical implementation design, answering architecture questions, and serving as a bridge between engineering and customer success. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code.
Responsibilities
In this role, you’ll:
Build new features and fix bugs in Stytch and Twilio products.
Serve as a technical resource for customers when they have questions about our product.
Improve documentation and processes for internal and external stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
A genuine drive to understand customer needs and concerns.
Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes.
Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role.
Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase.
Familiarity with modern web services and APIs.
Demonstrated ability to communicate credibly and effectively at all levels.
Desired:
Experience with authentication protocols (SAML/OAuth), MFA, IdP.
Prior experience in a customer-facing technical role, such as technical support, solutions engineering, field engineering, etc.
Direct experience working on a dedicated software development or product team.
Location
This role will be remote and must be willing to work
East Coast
business hours.
Schedule
Ability to work non-standard, on-call rotation weekend and holiday hours.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until January 2nd, 2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based operational audits. The ideal candidate pairs rigorous analytical skills with clear communication to provide actionable insights, build strong stakeholder trust, and recommend practical, scalable solutions aligned with industry best practices.
Responsibilities
In this role, you’ll:
End-to-End Operational Audits: Plan, execute, and deliver risk-based operational and compliance reviews across global functions. Document process flows and testing workpapers with limited supervision.
Audit Reporting: Draft high-impact audit reports for stakeholders that go beyond “finding errors” to provide strategic insights and root-cause analysis.
Remediation & Action: Track management action plans to ensure sustainable risk mitigation.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
SOX & Financial Controls: Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
Deep understanding of internal control frameworks (COSO, IIA Standards).
Excellent written and verbal communication skills including report writing and presentation.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
Desired:
CIA, CPA, CA or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. Approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$82,720 - $103,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Benefits Analyst on GitLab's Total Rewards team, you'll support global benefits administration and take ownership of day-to-day benefits operations in India, partnering closely with a Senior Benefits Analyst. Your initial priorities will include planning benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding , handling tier 1 benefit questions and escalations, taking over and improving administrative and audit processes, along with routine benefits tasks.You'll build depth in global benefits and manage assigned work with increasing independence, seeking guidance on prioritization, new assignments, and higher-risk issues. This role reports to the Manager, Global Benefits and focuses on benefits programs, not leave administration. You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time.
What You’ll Do
Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a particular focus on India.
Review benefits and team-member data from multiple sources, research discrepancies and root causes, and recommend next steps for manager or senior team-member review.
Work with brokers and vendors on day-to-day benefits operations, and support the Senior Benefits Analyst with renewals, plan changes, implementations, testing, launches, and post-launch improvements. Benefits plan decisions remain with the Senior Benefits Analyst.
Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned benefits activities across selected countries and employment arrangements. Apply documented processes and escalate questions that require deeper local or technical expertise.
Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes.
Support People Operations in resolving team-member benefits inquiries, explain moderately complex benefits topics in accessible language, and escalate cases appropriately.
Analyze benefits utilization, cost, survey, and qualitative data to identify trends and prepare summaries, insights, and recommendations that support team priorities.
Maintain accurate documentation, process guides, trackers, and communications; support the transition of administrative processes and recommend ways to simplify, standardize, or automate them, including responsible use of artificial intelligence tools. Protect accuracy and team-member experience, communicate progress and risks, and seek guidance on prioritizing improvements.
What You’ll Bring
Experience supporting benefits administration, including enrollment, reporting, and audits, and working with benefits brokers or vendors. Experience supporting benefits in more than one country is required; global technology company experience is preferred. Strategic benefits plan design experience isn't required.
Working knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits.
Experience using a human resources information system (HRIS), benefits administration platform, or similar operational tools, with attention to detail in data entry, testing, reconciliation, and quality assurance. Workday experience is preferred.
Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis; macros aren't required. Ability to evaluate multiple sources, identify patterns or discrepancies, and develop evidence-based recommendations with appropriate guidance.
Clear written and verbal communication skills, including the ability to explain benefits topics in accessible language and collaborate across functions.
Ability to manage assigned work, meet deadlines, communicate when blocked, and distinguish urgent work from work that can be sequenced.
A collaborative, learning-oriented approach, willingness to apply feedback, and curiosity about using artificial intelligence tools responsibly to improve benefits work and team processes.
Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time.
About the team
The Benefits team within Total Rewards supports global benefits programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper benefits expertise.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on.
This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities:
OWN THE LICENSING & BILLING STRATEGY & ROADMAP
- Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market.
- Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit.
- Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks.
LICENSING, ENTITLEMENTS & ACCOUNTS
- Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features.
- Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on.
- Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps.
METERING & BILLING PLATFORM
- Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging.
- Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform.
- Build the mechanics for usage-based enterprise billing and reliable overage charging.
CROSS-ORG ALIGNMENT
- Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards.
- Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on.
- Establish clear success measures and keep the squad accountable for outcomes, not only delivery.
REQUIREMENTS
Must-haves
- Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company.
- Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live.
- Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers.
- Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly.
- Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes.
- Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction.
- Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them.
- Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering.
Nice-to-haves
- Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing.
- Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume.
- Migration experience: You've run a billing-provider migration.
- Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it.
- CRM integration: You've worked on Salesforce or CRM-to-billing integrations.
- Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products.
- Writing culture: You default to writing things down to create clarity and alignment.
Why join us?
At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments.
You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship.
Sound like a challenge you're excited to take on?
Apply now, and help us build the commercial foundation of the future of reliable AI automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Des Moines, Iowa, United States
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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ГибридLondon, UK; Strong cross-functional collaboration and influence, including partnership with regional Sales and global teams across time zones
ГибридseniorSan Francisco; New York
Easton, United States
ОфисSan Francisco, CA; New York, NY
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - India; This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
seniorHybrid - San Francisco
УдалённоseniorRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоseniorRemote - Canada
Bangalore, India; You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time; Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time; You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs