Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Product Engineering org is looking for experienced engineers with strong full-stack fundamentals to join one of teams owning our current or emergent products. You'll be a technical leader who thinks holistically about the consumer and/or enterprise end user experience - be that via
Claude.ai
, the Anthropic API, enterprise deployments, Claude Code, or mission-driven applications - and carry real end-to-end ownership.
You'll partner with engineering managers, product leaders, designers, and researchers to understand new model capabilities and redefine what is possible for users in the world of LLMs - and how to build it. We’ll look to you to have a product-oriented mindset and input, own technical quality across the stack (performance, accessibility, reliability, and developer experience), scale your efforts to millions of users on a global scale, and carry genuine excitement about what AI makes possible.
We have multiple teams that are currently hiring. Team placement occurs after the interview process, taking into account your interests and experience alongside organizational needs. This flexible approach allows us to match talented engineers with the backend product efforts where they'll have the greatest impact and growth potential.
What you'll do:
Developer Experience:
You'll build the products and tools - console, SDKs, docs, and observability - that give developers the confidence to rely on Claude in their most critical applications. Our mission is to meet developers where they are and bring them closer to the ceiling of what's possible with our models and API. That means building trust through great platform fundamentals, inspiring developers to raise the bar in how they use Claude's capabilities, and accelerating the path to agentic development by designing for both human and AI developers. You'll work closely with teams across the Platform org to turn Claude's newest capabilities into experiences developers can actually pick up and run with - from first prompt to production agent.
Beneficial Deployments:
Beneficial Deployments Engineering brings Claude to organizations doing the most good with the fewest resources — nonprofits, schools, healthcare providers, researchers, and economic mobility programs.We're looking for a full-stack engineer to build the access programs, tooling, and product work that make frontier AI usable for teams that couldn't afford this capacity any other way.
Vertical AI Products:
Purpose-built experiences for specific industries where Claude can transform complex professional work. We're currently building for three verticals, with more to come:
Life Sciences
— an agentic research platform for scientists: specialist agents for computational biology, literature review, and regulatory review, built on model capabilities we're investing in for biology and chemistry. Live with early customers and expanding fast.
Enterprise AI Products:
You'll work on the products that make Claude a daily-use tool for enterprise customers across industries – the connective tissue that lets Claude operate effectively across workflows. On this team you will systematically understand why Enterprise users aren't activating, what's blocking adoption, and building the capabilities to close those gaps.Some of our focuses are:
Extensibility
— plugins, skills, connectors, and the MCP ecosystem that lets a company shape Claude around their specific workflows and distribute that work across teams.
Context
— enterprise knowledge, organizational memory, and the retrieval layer that makes Claude genuinely aware of a company's people, documents, and workflows. A connected, contextual Claude is the difference between a general-purpose chatbot and a real coworker.
Proactivity
— Cowork suggestions, workflow capture, ambient Claude inside the apps people already use. Moving from "Claude answers when asked" to "Claude notices what you need".
Public Sector:
Build products that deliver Claude to the U.S. federal & state governments and allied democracies — from FedRAMP environments to classified networks. We're a startup-minded team with huge surface area: we own Claude for Government, ship zero-to-one products into the most regulated environments in the world, and work directly with the agencies using them.
Enterprise Foundations:
You'll build the systems large organizations require before they can adopt Claude at scale: identity and permissions, security and compliance controls, and the admin analytics that let them see how it's being used. This is the work that turns "we love the demo" into a signed enterprise deal.The role is part product, part platform. You'll work closely with Product and GTM to understand what our largest customers need, then build it once in a way that works across Claude.ai, Claude Code, and Cowork.
Growth:
Drive user acquisition, engagement, retention, and monetization through data-driven strategies and technical implementations. At Anthropic, we're not just building AI tools; we're reimagining how AI can enhance and expand its user base! As a member of the growth team, you will have a unique opportunity to shape our growth strategy. You will work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our AI-powered tools and maximize their impact.
You might be a good fit if you:
Have a minimum of 6 years of practical full-stack engineering experience
Have led the design and delivery of complex, consumer or B2B user-facing products across the full stack
Are technically proficient in
modern
frontend and backend development, with demonstrated depth in key languages and frameworks (ie. React, Typescript)
Take a product-focused approach to building solutions that are robust, scalable, and easy to use
Have worked in early start-up or otherwise fast moving, rapidly evolving environments, and have ideally built products from 0 to 1
Have successfully driven cross-team alignment to get impactful work shipped, and work with influence over authority
Have experience establishing engineering standards, component architectures, and development best practices
Thrive in fast-paced environments and can navigate ambiguity to deliver high-quality products
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of teams.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
seniorSan Francisco, CA | New York City, NY | Seattle, WA; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of teams
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Product Engineering org is looking for experienced engineers with strong full-stack fundamentals to join one of teams owning our current or emergent products. You'll be a technical leader who thinks holistically about the consumer and/or enterprise end user experience - be that via
Claude.ai
, the Anthropic API, enterprise deployments, Claude Code, or mission-driven applications - and carry real end-to-end ownership.
You'll partner with engineering managers, product leaders, designers, and researchers to understand new model capabilities and redefine what is possible for users in the world of LLMs - and how to build it. We’ll look to you to have a product-oriented mindset and input, own technical quality across the stack (performance, accessibility, reliability, and developer experience), scale your efforts to millions of users on a global scale, and carry genuine excitement about what AI makes possible.
We have multiple teams that are currently hiring. Team placement occurs after the interview process, taking into account your interests and experience alongside organizational needs. This flexible approach allows us to match talented engineers with the backend product efforts where they'll have the greatest impact and growth potential.
What you'll do:
Platform Ecosystem:
The Ecosystem team is empowering the next big industries beyond coding to build on our platform & creating the right commercial rails to let any business in our ecosystem profit from building on Claude. As an early member of this foundational effort, you'd identify and build for the next 10x markets starting with Life Sciences and Healthcare. We also build the commercial rails and controls that let the platform do business anywhere, with anyone, and turn Claude from a cost line into a revenue line.
Beneficial Deployments:
Beneficial Deployments Engineering brings Claude to organizations doing the most good with the fewest resources — nonprofits, schools, healthcare providers, researchers, and economic mobility programs.We're looking for a full-stack engineer to build the access programs, tooling, and product work that make frontier AI usable for teams that couldn't afford this capacity any other way.
Vertical AI Products:
Purpose-built experiences for specific industries where Claude can transform complex professional work. We're currently building for three verticals, with more to come:
Life Sciences
— an agentic research platform for scientists: specialist agents for computational biology, literature review, and regulatory review, built on model capabilities we're investing in for biology and chemistry. Live with early customers and expanding fast.
Enterprise AI Products:
You'll work on the products that make Claude a daily-use tool for enterprise customers across industries – the connective tissue that lets Claude operate effectively across workflows. On this team you will systematically understand why Enterprise users aren't activating, what's blocking adoption, and building the capabilities to close those gaps.Some of our focuses are:
Extensibility
— plugins, skills, connectors, and the MCP ecosystem that lets a company shape Claude around their specific workflows and distribute that work across teams.
Context
— enterprise knowledge, organizational memory, and the retrieval layer that makes Claude genuinely aware of a company's people, documents, and workflows. A connected, contextual Claude is the difference between a general-purpose chatbot and a real coworker.
Proactivity
— Cowork suggestions, workflow capture, ambient Claude inside the apps people already use. Moving from "Claude answers when asked" to "Claude notices what you need".
Public Sector:
Build products that deliver Claude to the U.S. federal & state governments and allied democracies — from FedRAMP environments to classified networks. We're a startup-minded team with huge surface area: we own Claude for Government, ship zero-to-one products into the most regulated environments in the world, and work directly with the agencies using them
Enterprise Foundations:
You'll build the systems large organizations require before they can adopt Claude at scale: identity and permissions, security and compliance controls, and the admin analytics that let them see how it's being used. This is the work that turns "we love the demo" into a signed enterprise deal.The role is part product, part platform. You'll work closely with Product and GTM to understand what our largest customers need, then build it once in a way that works across Claude.ai, Claude Code, and Cowork.
Growth:
Drive user acquisition, engagement, retention, and monetization through data-driven strategies and technical implementations. At Anthropic, we're not just building AI tools; we're reimagining how AI can enhance and expand its user base! As a member of the growth team, you will have a unique opportunity to shape our growth strategy. You will work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our AI-powered tools and maximize their impact.
You might be a good fit if you:
Have a minimum of 8 years of practical full-stack engineering experience, ideally with 2+ years operating at a Staff or equivalent technical leadership level
Have led the design and delivery of complex, consumer or B2B user-facing products across the full stack
Are a technical expert in
modern
frontend and backend development, with demonstrated depth in key languages and frameworks (ie. React, Typescript)
Take a product-focused approach to building solutions that are robust, scalable, and easy to use
Have worked in early start-up or otherwise fast moving, rapidly evolving environments, and have ideally built products from 0 to 1
Care deeply in investing in the mentorship and growth of your peers
Have successfully driven cross-team/cross-org organizational alignment to get impactful work shipped, and work with influence over authority
Have experience establishing engineering standards, component architectures, and development best practices
Thrive in fast-paced environments and can navigate ambiguity to deliver high-quality products
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, NJ, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Palo Alto, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We’re hiring a
Director of Product Management
to lead Workato’s
Platform, Security, and Enterprise Readiness
strategy.
This is a high-impact role focused on building the
foundation that unlocks enterprise adoption at scale
—from secure deployments and governance to compliance, observability, and global infrastructure.
You will define how large, regulated, and global organizations confidently adopt Workato for mission-critical workloads.
This role sits at the core of Workato’s next phase of growth.
You will unlock new enterprise and regulated markets by building platform capabilities that meet stringent security and compliance requirements.
You will eliminate platform-level deal blockers that slow down or prevent large enterprise adoption.
You will accelerate onboarding and time-to-value for customers adopting Workato at scale.
You will enable customers to confidently run mission-critical workflows on the platform.
In this role, y
ou will also be responsible to:
Identity, Access & Security
You will define and scale authentication capabilities, including SAML, SCIM, 2FA, and domain management, to support enterprise identity standards.
You will lead the evolution of authorization models, including RBAC 2.0 and fine-grained access controls across projects and shared assets.
You will drive secure credential management through integrations with enterprise secrets and vault systems such as AWS, Azure, and HashiCorp.
You will ensure strong platform security through encryption, data retention controls, and IAM-based access mechanisms.
Enterprise Governance
You will build governance models that enable centralized control across distributed teams using AHQ and multi-workspace management.
You will define and enhance environment lifecycle management to support Dev, Test, and Prod workflows aligned with enterprise SDLC practices.
You will deliver the Enterprise Command Center as a unified control plane for visibility, governance, and capacity planning across the platform.
Ensure AI features ship with the same security posture as core platform capabilities
Observability & Auditability
You will define and scale platform observability, including centralized logging, audit trails, and debug trace capabilities.
You will expand log streaming integrations to SIEM tools such as Splunk, Datadog, and cloud storage platforms.
You will drive adoption of OpenTelemetry standards to enable enterprise-grade monitoring and tracing.
You will enable API traffic monitoring and anomaly detection to strengthen platform security and operational visibility.
Developer Platform & APIs
You will expand developer APIs to enable programmatic management of workspaces, assets, and platform configurations.
You will support enterprise CI/CD workflows through automation of deployments and environment management.
You will define secure and scalable API access models with fine-grained permissions for enterprise use cases.
Infrastructure & Deployment
You will lead the strategy for private cloud deployments, including single-tenant environments within customer AWS networks.
You will drive expansion into new data centers to meet data residency and sovereignty requirements.
You will define and deliver cross-region backup and disaster recovery capabilities for enterprise resilience.
You will ensure AI capabilities are available across regions to support global enterprise adoption.
Compliance & Enterprise Expansion
You will partner with compliance and security teams to support certifications such as SOC2, ISO, PCI, and HIPAA.
You will translate compliance requirements into scalable product capabilities that reduce friction during enterprise onboarding.
You will position compliance and security capabilities as strategic enablers for market expansion and deal acceleration.
Customer Management and Deal Support
Serve as the product leader in enterprise security reviews, Infosec questionnaires, architecture deep dives
Influence customer and prospect CISOs, IT, Compliance and Security leaders at Enterprises procuring Workato platform
Requirements
Qualifications / Experience / Technical Skills
You bring 10+ years of product management experience, with a strong focus on platform, security, or infrastructure products.
You have experience building and scaling enterprise SaaS platforms used by large organizations.
You have deep familiarity with identity and access systems, including SAML, SCIM, and RBAC models.
You understand enterprise security, compliance frameworks, and governance requirements.
You have experience with observability, logging, and audit systems in distributed platforms.
You are comfortable working across engineering, security, infrastructure, compliance, and GTM teams.
You can translate complex enterprise requirements into simple, scalable, and adoptable product experiences.
You are familiar with SIEM tools and SOC workflows.
You have built or managed developer platforms or platform APIs.
You have experience supporting global SaaS deployments across multiple regions.
Experience with taking products through FedRAMP certification is a plus
(REQ ID: 2704)
Location: Tbilisi, Georgia
Workplace: remote
NovaKid is a global leader in online English education for children aged 4–12, serving 100000+ students across 50+ countries. As the Product Manager for Engagement & AI Game-Based Learning, you will own the "non-live" student experience.
Your goal is to transform the Novakid Kid’s Area from a supplementary area into a significant driver of engagement for young kids. You will lead the development of self-guided English learning games and integrate cutting-edge AI-based self-practice tools that encourage children to speak more, practice safely, and stay motivated between their 1:1 teacher sessions.
Focus: Kid’s Area, Self-Learning Games, AI Features, Learning Engine
What you’ll do
Lead a small team of designers and developers (with access to analytical and research resources).
Design and scale features like Pandy AI Tutor to provide 24/7, judgment-free speaking practice for students across various proficiencies.
Own the roadmap for current and future gamified worlds, focusing on LLM based learning mini-games that reinforce curriculum-aligned vocabulary and grammar.
Use AI to create adaptive learning paths that adjust game difficulty and content in real-time based on a child’s performance in both live classes and self-study (Learning Engine).
Work with engineering to refine Speech-to-Text and AI prompting logic to maximize student speaking time—aiming for the high-engagement levels seen in AI-only learning models.
Design and manage the "Economy of Fun," including avatars, star rewards, and other gamification features that compete for a child's attention against mainstream apps.
Work closely with designers, engineers, curriculum developers, and teacher operations to turn user insights into high-quality educational content and engaging UX.
What you’ll have
4+ years’ experience in a PM role.
Hands-on experience in AI-powered features (prompt engineering, conversational AI, or adaptive algorithms).
Strong background in mobile gaming or highly gamified EdTech, with a deep understanding of reward systems, level progression, and retention hooks for kids.
Proven ability to build interfaces for 4–12-year-olds that are intuitive, safe, and require zero parental intervention.
Proficiency in analytical tools to analyze engagement metrics and game-completion rates.
Manage the Agile process with our engineering team, ensuring that prototypes are delivered and scaled with technical excellence.
You thrive in a 100% remote, distributed team environment and are a master of tools like JIRA and Slack.
Excellent spoken and written English.
What we offer
Fully remote work
A chance to shape the future of AI-driven education
A fun, dynamic team that loves building innovative products
Unlimited holidays, because we trust you to deliver
Location: Atlanta, Georgia, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Responsibilities
Manage and grow At-bay’s core wholesale broker base and GWP, making sure our brokers are getting world-class service at all times.
Portfolio Management: Closely manage and monitor a middle market book of business, ensuring financial targets are met and implementing strategies to optimize profitability.
Propose & negotiate price, coverage, and terms for insurance policies, and achieve favorable outcomes while balancing risk and business goals
Solicit and analyze risk within At-bay’s guidelines and ensure proper documentation. service existing renewals and new business portfolio
Collaborate with cyber analytics, product, marketing and other parts of At-bay to make sure brokers are getting the best At-bay has to offer
Work with technology and data teams to create tools to enhance the underwriting process
Attributes and Qualifications
Approximately 5-10 years of experience as underwriter in cyber liability, Tech, Media E&O, Miscellaneous E&O, other E&O lines or specialty commercial insurance
You have a track record of strong account retention and new business results - even in a soft market
You possess solid knowledge of specialty commercial underwriting, and insurance industry theories and practices
Strong technology affinity, ability to work with advanced analytics software
Technical background. Strong plus if you already know what DNS, IP addresses, ports, databases, and other software/computer networking concepts
You’re an amazing team player; you make everyone else on the team better and you don’t let your ego get in the way
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a Microsoft SharePoint – Document & Content Management Specialist to manage and enhance our SharePoint platforms and optimize document and content management processes. In this role, you will be responsible for designing, configuring, and maintaining SharePoint sites, ensuring effective information architecture, compliance, and user accessibility across the organization.
Responsibilities:
• Assess current
SharePoint implementation (sites, libraries, permissions, structure)
• Redesign and configure
document management architecture
aligned with NDMO
• Implement
metadata structures, document classification, and retention policies
• Configure
access control, versioning, and approval workflows
• Enable
document lifecycle management (creation → review → archival)
• Establish governance model for
document ownership and stewardship
• Support migration/restructuring of existing content where required
Requirements
• 3+ years working with
Microsoft SharePoint (Online or On-Prem)
• Strong experience in
document management, records management, and governance
• Hands-on expertise in
SharePoint configuration (lists, libraries, workflows, permissions)
• Familiarity with
compliance frameworks for document control
• Ability to translate
regulatory requirements into SharePoint structures
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Remote in the United States
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create and automate content the way their business works. Accelerating digital development and super charging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom and Morningbrew are using Sanity to power and automate their content operations.
As an Account Executive at Sanity, you’ll own and grow relationships and revenue with some of our most strategic customers. You’ll drive net revenue retention (NRR) and expansion by running consultative sales cycles, uncovering new opportunities, and demonstrating the value of our platform. Success in this role means building long-term partnerships, influencing both business and technical leaders, and helping customers achieve meaningful outcomes.
We’re looking for someone with 8+ years of enterprise sales or account management experience in complex technical solutions, a proven record of exceeding growth goals, and the ability to turn insights into actionable account plans. Strong communication skills, an entrepreneurial mindset, and a deep curiosity for industry trends will set you apart as you position Sanity as an indispensable partner.
WHAT YOU’LL DO
As a Strategic Account Manager, you’ll own and grow a portfolio of enterprise accounts, building long-term relationships and ensuring Sanity’s solutions align with customer outcomes. Acting as both a trusted advisor and a growth partner, you’ll help customers realize value from our platform while driving net revenue retention (NRR) and expansion.
Your work will involve managing renewals and expansions, running consultative sales cycles, and uncovering new opportunities through cross-sell and upsell strategies. By combining business acumen with technical fluency, you’ll demonstrate ROI at both the executive and end-user level, increasing adoption and engagement across teams.
You will also:
- Create and maintain account plans with clear next steps, tracking progress against customer and company goals.
- Partner cross-functionally with Product and other internal teams to surface opportunities and resolve challenges before they escalate.
- Monitor customer health and key metrics to proactively mitigate churn.
- Stay informed on industry trends and customer digital strategies to position Sanity as an indispensable partner.
ABOUT YOU
You bring more than 8 years of enterprise sales or account management experience in SaaS, with a strong track record of exceeding revenue goals, delivering NRR, and driving account growth. You’re skilled at navigating complex organizations, securing executive buy-in, and building deep, lasting relationships across accounts.
You pair an analytical, data-driven approach with consultative selling skills, identifying opportunities and showing customers clear business value. Comfortable engaging both business and technical leaders, you adapt easily to different audiences and know how to influence outcomes.
In addition, you bring:
- Domain expertise in CMS or experience selling API-based solutions in SaaS, CPaaS, or PaaS.
- Strong written and verbal communication skills.
- Familiarity with tools such as Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Looker, and G-Suite.
- Entrepreneurial at heart, you’re hands-on, creative, and team-oriented. You’re motivated to define processes, build programs, and deliver excellence. A bachelor’s degree or equivalent experience rounds out your profile.
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a Document & Content Management Specialist for a part-time 3-month contract to support the effective organization and management of corporate documents and content. This role involves overseeing document control processes, ensuring compliance with company standards, and facilitating smooth access to critical information across the organization.
Responsibilities:
• Assess current
SharePoint implementation (sites, libraries, permissions, structure)
• Redesign and configure
document management architecture
aligned with NDMO
• Implement
metadata structures, document classification, and retention policies
• Configure
access control, versioning, and approval workflows
• Enable
document lifecycle management (creation → review → archival)
• Establish governance model for
document ownership and stewardship
• Support migration/restructuring of existing content where required
Requirements
• 3+ years working with
Microsoft SharePoint (Online or On-Prem)
• Strong experience in
document management, records management, and governance
• Hands-on expertise in
SharePoint configuration (lists, libraries, workflows, permissions)
• Familiarity with
compliance frameworks for document control
• Ability to translate
regulatory requirements into SharePoint structures
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
О ПРОЕКТЕ — 10ARX
Мы строим 10arx — AI-нативный торговый терминал для рынков предсказаний. Это не просто «интерфейс», это edge для трейдера. Мы объединяем графики, ончейн-данные и AI-инсайты в единую экосистему. Мы на ранней стадии, движемся быстро и ищем того, кто станет «продуктовым сердцем» проекта.
ВАША РОЛЬ
Это позиция уровня Co-Founder. Вы построите роадмап с нуля, работая напрямую с фаундером. Ваша задача — превращать боль трейдеров в фичи, за которые платят и к которым возвращаются.
ЧТО ПРЕДСТОИТ ДЕЛАТЬ?
— Strategy: Владеть продуктовым видением и роадмапом 10arx целиком.
— User Focus: Жить в чатах трейдеров, понимать их workflow и edge, превращая это в спеки.
— Hard Prioritization: Решать, что мы строим сейчас, а что «убиваем» и почему.
— Hands-on: Писать детальные спеки, ревьюить флоу и участвовать в ежедневном шиппинге.
— Metrics: Выстраивать систему Retention, Activation и Revenue Impact с нуля.
— Market Gaps: Находить возможности, которые конкуренты еще не заметили.
КТО НАШ ИДЕАЛЬНЫЙ КАНДИДАТ?
— Trader at Heart: Вы сами торгуете на Polymarket/Kalshi или одержимы этим. Вы понимаете, где теряются деньги и что реально мешает в моменте.
— Experience: 5+ лет в Product Management (Crypto / Fintech / Trading / AI).
— Founder Mindset: Опыт запуска продуктов с 0 на стадиях Seed / Pre-seed.
— Growth & AI: Вы прототипируете сами с помощью AI (Claude/ChatGPT), думаете воронками и retention-когортами.
— Ownership: Вы не ждете задач, а сами видите проблему и доводите ее до результата.
ПОЧЕМУ ЭТО КРУТО?
— Status: Входите в Founding Team на ранней стадии.
— Impact: Прямое влияние на продукт в недообслуженной, но взрывной нише.
— Freedom: Полная удаленка, минимум бюрократии и максимум «vibe-coding» культуры.
— Upside: Конкурентный фикс + доля от выручки (rev share).
УдалённоleadMarket Gaps: Находить возможности, которые конкуренты еще не заметили
Location: 14881 Quorum Drive Suite 850, Dallas, TX 75254
SUMMARY:
The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Who We Are:
The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure that powers recommendations, content discovery, user and content quantification, while directly impacting other teams such as Growth, Ads, Feeds, and Core Machine Learning teams.
What You’ll Do:
As a
Senior Staff
Software Engineer,
you will help define and lead the vision for Reddit’s large-scale GenAI Platform, shaping the strategy, architecture, and operating model that enable teams across the company to build, deploy, and scale generative AI products with confidence.
Contribute to the design, implementation, and maintenance of the LLM Gateway, focusing on features like unified API endpoints for internal/externally hosted LLM, rate/token limit management, and intelligent failover mechanisms to boost uptime and reliability.
Lead and execute the vision, strategy, and roadmap for Reddit’s large-scale GenAI Platform.
Define the platform architecture and operating model that enable teams to build, deploy, and scale GenAI products reliably.
Drive the strategy for a unified LAG Gateway supporting internally and externally hosted LLMs through consistent APIs and abstractions.
Set the direction for core platform capabilities such as rate and token limit management, intelligent failover, and production resilience.
Shape Reddit’s approach to an enterprise-grade RAG system
Establish the strategic direction for agentic AI workflows and tool-use patterns across the platform.
Own the end-to-end platform strategy from concept through production adoption and long-term evolution.
Drive MLOps and LLMOps standards across CI/CD, testing, versioning, evaluation, and lifecycle management.
Define best practices for observability, monitoring, governance, and operational excellence across GenAI systems.
Partner across engineering, product, and leadership to align platform investments with company priorities and user needs.
Champion platform thinking with a strong focus on scalability, reliability, performance, and developer experience.
Influence technical direction across teams by turning emerging AI capabilities into a scalable platform strategy.
Who You Might Be:
10+ years of experience in ML Engineering, AI Platform Engineering, or Cloud AI Deployment roles.
Have a track record of leading technical strategy and delivering AI platforms in cloud-based production environments at scale.
Demonstrate strong execution by turning strategy into action, driving complex initiatives end to end, and consistently delivering high-quality platform outcomes.
Bring deep experience operating Kubernetes and other orchestration systems in large-scale production environments.
Deep experience with cloud-based technologies for supporting an ML platform, including tools like AWS, Google Cloud Storage, infrastructure-as-code (Terraform), and more
Proficiency with the common programming languages and frameworks of ML, such as Go, Python, etc.
Excellent communication skills with the ability to articulate technical AI concepts to non-technical stakeholders
Strong focus on scalability, reliability, performance, and developer experience. You are an undying advocate for platform users and have a deep intuition for the genAI product development lifecycle.
Strong knowledge of model serving, inference pipelines, monitoring, and observability for AI systems is a plus
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$292,500
—
$409,500 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience.
Now we look for a
Data Scientist
to join our ML team
Job Responsibilities
Search & Retrieval
Develop and improve retrieval pipelines for large-scale production search systems.
Work on candidate generation, query processing, matching, filtering, and retrieval strategies.
Improve search relevance, result coverage, and overall SERP quality.
Analyse failed searches, irrelevant results, zero-result queries, and other search-quality issues.
Explore lexical, semantic, behavioural, hybrid, and vector search approaches.
Ranking & Relevance
Build, train, and optimise ranking models for search and recommendation systems.
Develop learning-to-rank solutions using behavioural, content-based, contextual, and real-time features.
Design ranking features based on clicks, conversions, popularity, freshness, availability, and user behaviour.
Evaluate ranking quality using Precision, Recall, NDCG, MAP, MRR, and related relevance metrics.
Optimise models for low-latency inference and investigate relevance degradation, bias, and feedback loops.
Recommendation Systems
Develop recommendation models and candidate-generation strategies for personalised and non-personalised scenarios.
Build recall and ranking stages for multi-stage recommendation pipelines.
Work on related-item, complementary-item, next-action, and behavioural recommendation use cases.
Develop user, item, session, and contextual representations.
Balance relevance, diversity, novelty, coverage, and business constraints.
Experimentation & Evaluation
Design and run offline and online experiments for search, ranking, and recommendation improvements.
Build evaluation frameworks that connect model quality with product and business outcomes.
Design and analyse A/B tests using CTR, conversion, engagement, retention, and revenue-related metrics.
Create reproducible pipelines for data preparation, model training, evaluation, and comparison.
Evaluate model robustness across traffic segments, query groups, user cohorts, and edge cases.
ML Pipelines & Collaboration
Build end-to-end ML pipelines for feature generation, training, validation, deployment, and monitoring.
Work with high-load, real-time, and low-latency production systems.
Process large datasets using Python, SQL, batch pipelines, streaming systems, and Kafka.
Collaborate with product, backend, data engineering, and MLOps teams to productionise ML solutions.
Communicate technical decisions, experiment results, and trade-offs while contributing to ML best practices.
You’ll thrive here if you have
Strong hands-on experience building production search, ranking, or recommendation systems.
Strong Python and SQL skills for machine learning, data processing, and analytical queries.
Practical experience with learning-to-rank, candidate retrieval, search relevance, or recommender-system modelling.
Experience building and evaluating multi-stage retrieval and ranking pipelines.
Strong understanding of search and recommendation metrics, including Precision, Recall, NDCG, MAP, MRR, CTR, and conversion.
Experience with feature engineering and behavioural data such as impressions, clicks, sessions, and conversions.
Experience with ML libraries such as scikit-learn, XGBoost, LightGBM, CatBoost, PyTorch, or TensorFlow.
Experience working with large-scale production systems, distributed data processing, analytical databases, and streaming platforms.
Strong understanding of experimentation and A/B testing, with the ability to independently build, and validate ML solutions.
That can be a plus:
Experience with Elasticsearch, OpenSearch, Solr, Lucene, or another search-engine stack.
Experience with vector databases, approximate nearest neighbour search, and hybrid lexical-semantic retrieval.
Experience with query understanding, classification, spell correction, synonyms, or query expansion.
Experience with DSSM, two-tower models, BERT-based ranking, cross-encoders, or similar neural architectures.
Experience with large-scale data and ML platforms such as Airflow, MLflow
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min);
Technical interview (1.5 hour);
Final interview (45 min).
Location: Tallinn, Estonia
Workplace: fully
Plummy Games
is a product-driven mobile gaming company focused on creating high-quality casual experiences for players worldwide. Our flagship game,
Star Merge
, is a successful F2P Merge-3 title recognized for its polished gameplay and stunning visuals. We’re a team that values creativity, ownership, and continuous growth.
We’re looking for a
Product Manager
to help shape and grow casual mobile games. You’ll work closely with cross-functional teams, define product direction, validate game concepts, and use data-driven insights to build engaging gameplay and scalable monetization systems.
Let's merge your talents with our vision and create something truly magical! ⭐
Responsibilities:
Own the development of new casual mobile F2P products from initial idea to soft launch and beyond, with a strong focus on early-stage creation
Drive the 0→1 phase of product development: shaping game concepts, defining core gameplay experiences, and turning ideas into validated directions
Work closely with cross-functional teams (game design, analytics, art, engineering) to bring new game concepts to life
Design and validate new features, mechanics, and game concepts through rapid testing, experimentation, and iteration
Own and analyze product performance during development and after launch, using data to inform decisions and improvements
Guide the product through soft launch and iteration, using data and player behavior to refine and scale successful ideas
Stay close to market trends and player expectations to identify opportunities and inform new product directions
Requirements:
4+ years of experience as a Product Manager in casual mobile F2P games
Strong product thinking with the ability to define features, prioritize roadmap, and make data-informed decisions
Proven experience working on casual game launches (from concept and prototyping to soft launch and/or global release)
Experience coordinating cross-functional teams (product, analytics, design, engineering)
Strong knowledge of mobile game mechanics, player engagement, and retention strategies
Familiarity with different monetization models (IAP, ads and hybrid models)
Strong expertise in user analysis, A/B testing, and behavior-based targeting
Data-driven mindset, skilled at tracking KPIs and deriving actionable insights from results
Curiosity and practical experience in exploring AI-powered approaches to product development
Strong ownership mindset with a proactive approach, supported by up-to-date awareness of market trends and competitor activities
Advanced English proficiency (both spoken and written) to communicate effectively in professional contexts
We offer:
Remote-first approach with various collaboration models
Smooth onboarding experience, with full support from our team to help you feel confident from accepting the offer
Work alongside experienced, like-minded professionals with an opportunity for fast professional growth
Competitive salaries, reviewed on a timely basis, or personal achievements and involvement in the project
A standard 5-day workweek, synced with the GMT+3 time zone
20 business days of paid vacation, with the option to take single days off from this amount
Public holidays based on your country of residence
5 sick days per year for health-related needs - no doctor’s note required
📍Moldova-based? You’ll work from our office and will be covered with full IT Park social benefits
📍Estonia-based? You’ll get a full employment contract under Estonian law
💡 Every candidate is carefully reviewed by a member of our team. To ensure each application receives the attention it deserves, our review process may take
up to two weeks
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
GTM Engineer
GTM Engineer (Applied AI)
Location: Dublin or London
About Fin
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
The team
GTM Engineering builds the tools that help our Sales and Customer Success teams win more deals, grow accounts and keep customers. The aim is tools that make a real difference to pipeline, win rate and retention, and give reps more time with customers.
To do that, we join data most GTM tools never see: how customers use the product, what was said on every sales call, how Fin performs for each customer, and everything in the CRM. On top of that we build agents and models that tell reps which accounts need attention, prepare them for calls, flag buying and churn signals, explain why deals are won and lost, and draft research and outreach.
The role
We're looking for a GTM Engineer to own a business problem from start to finish. You'll start with a commercial question or problem, you'll work out with reps and leaders whether it's worth solving and what success looks like. Then you'll build the data, the agent and the product, and get it into the daily routine of the people it's for.
Once it's live, you'll own making it better. You'll understand how it behaves in production, find where it fails, improve how it decides or acts, and work out whether it's making a difference. That includes deciding when something isn't working and should stop.
What you'll do:
Build and ship AI agents and LLM-powered tools for Sales and Success, such as account research, call prep, post-call follow-up, renewal risk and pipeline review.
Own the full stack: Python backends and APIs, data models in Snowflake, feedback pipelines, and React frontends where a tool needs one.
Instrument what you build. Trace agent actions, tool calls, failures and the edits reps make to agent output, so you can see where quality breaks down.
Set the quality bar with the people who use the tools. Build evaluation sets, grade output with human and model graders, and run regression tests and production monitoring.
Diagnose weak results across context, data, tools, prompts and workflow design. Test the fix on replays of past traffic before it ships.
Decide what an agent can do on its own and where a rep reviews its work first, and build the guardrails and review steps to match.
Measure adoption and business impact on conversion, win rate, cycle time and retention. Use experiments and staged rollouts where you can.
Get tools into teams' hands. Write the playbook, run the enablement session, and work with sales leaders so the tool becomes part of how their team works.
What you bring
4+ years building production software, applied AI systems or data products.
You've built LLM-powered applications or agents that real users rely on.
You've improved an AI system after launch using traces, user feedback, evals or experiments.
Hands-on evaluation experience, such as building regression tests and grading output with humans or models.
Strong Python and SQL. You're comfortable designing APIs and data models.
You can measure impact with rigour and tell whether a metric moved because of your change.
Product judgment. You can sit with a sales rep, work out what they need, and decide what to build first.
You use AI coding tools heavily and know how to get reliable work out of them.
Nice to have
Experience with GTM systems such as Salesforce, Gong or Outreach.
dbt, Airflow or other data orchestration tools.
Agent evaluation or observability tools.
Time spent in, or building for, a sales, CS or revenue operations team.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers.
This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling.
You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience.
Key Responsibilities
Manage a portfolio of students, guiding them from onboarding to medical school acceptance
Ensure high client satisfaction through proactive communication and structured support
Reduce churn and minimise refunds by identifying risks early and resolving concerns
Drive upsell opportunities
Collect testimonials, success stories, and case studies from successful students
Coordinate with internal teams to ensure seamless delivery of programmes
Act as a point of contact for both students and parents when required
Support and mentor 1–2 junior team members, acting as a mini team leader
Track progress and maintain accurate records using CRM and internal tools
Requirements
2+ years of experience in Client Success, Customer Support, Account Management, or similar roles
Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred
Strong communication and relationship-building skills (client-facing experience essential)
Proven ability to manage multiple clients and deliver high satisfaction outcomes
Experience handling objections, retention, or upselling is a strong advantage
Highly organised with strong attention to detail and follow-through
Comfortable working in a fast-paced, target-driven environment
Experience with tools such as Slack, Notion, Zoom, and Google Drive
Leadership potential or prior experience mentoring junior staff
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
San Francisco, CA | New York City, NY | Seattle, WA; Preference will be given to candidates based in NY, NJ, SEA, SF or the Bay Area given the current location of team
Palo Alto, California
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ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
Tallinn, Estonia; A standard 5-day workweek, synced with the GMT+3 time zone