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Location: London; UK Remote Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising. As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company. WHAT YOU'LL DO - Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback. - Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring. - Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements. - Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences. - Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience. - AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work. WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned - You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build - You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications - You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable - You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions - You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority - You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard - You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates WE’D BE PARTICULARLY EXCITED IF - 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies - Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution - Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns - Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation - Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments - Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation - Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA - Proven ability to manage complex cross-functional projects and influence stakeholders across different teams NICE TO HAVE - Experience with customer data platforms - Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes - Experience with in-product messaging and multichannel lifecycle journeys - SQL skills for self-serve behavioural analysis and insights COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Architect on our Data Substrate team About the job Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones. You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you. Responsibilities In this role, you’ll: Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them. Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints. Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy. Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt. Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems. Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use. Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems. Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad. Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it. Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role. Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm. Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale. Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them. Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage. Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems. Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate. Proficiency in one or more of Python, Java, and Go. Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority. Experience elevating engineering standards and mentoring senior engineers across teams. Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production. Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership. Desired: Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation. Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy. Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data. A track record of measurable cost optimization on large data platforms. Networking and network security knowledge. Location This role will be remote, and based in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780. Based in the San Francisco Bay area, California: $243,680 - $274,140. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for an experienced Senior Learning Associate to join our Product Development team. The ideal candidate will be responsible for designing, developing and implementing innovative, engaging, and effective training programs for a fast-paced corporate environment. As a Senior Learning Associate, your tasks will include the following: Develop and design great learning experiences and products, including Official Books, Official Training Materials for instructor-led and e-learning courses, and Exams. Apply instructional design principles and adult learning theory utilizing a variety of media and technologies. Continuously improve as per latest trends and feedback analysis. Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. AI, Adaptive learning/assessment, etc.). Work effectively within a team, including Commissioning Editors, Project Editors, Project Managers, Developers, Trainers, Subject Matter Experts. What we look for: Bachelor's degree in Instructional Design, Education, or related field, Master’s Degree will be considered an asset. Experience in designing and developing instructor-led training, virtual classroom training, and blended learning solutions, preferable in the training sector. Knowledge and experience with instructional design methodologies such as ADDIE, SAM. Proficient in using eLearning development software, such as Adobe Captivate and Articulate Rise and/or Storyline. Experience with learning management systems (LMS). Native or excellent command of the English language (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Advanced computer literacy is required. ECDL Advanced level certification is desirable. Excellent teamwork and project management skills, with the ability to manage multiple projects simultaneously in a fast-paced environment. Excellent interpersonal, verbal, and written communication skills, with the ability to build relationships and collaborate with stakeholders at all levels of the organization. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values that guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. Kindly submit your CV in English. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Senior Content Associate / Senior Editorial Associate , experienced in publishing English content, who will be responsible for commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute. As a Senior Content Associate your tasks will include the following: Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality Work closely with subject-matter experts, commissioning editor, product development, and product management to ensure that core guidance is aligned with the product specification Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications What we look for: Bachelor’s degree in a similar field 3+ years experience in a similar role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials Exceptional copywriting, copyediting and proofreading skills Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools) Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset Advanced computer literacy is required. ECDL Advanced level certification is desirable Excellent interpersonal, verbal, and written communication skills Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. Kindly submit your CV in English. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Senior Assessment Associate , who will manage and deliver our world-class examination documents. From facilitating the development of syllabi to coordinating post-launch reviews of exam questions. The successful candidate will collaborate with other teams to support the development and maintenance of the qualifications schemes and he/she creates high-quality output within agreed timeframes and budgets. As a Senior Assessment Associate your tasks will include the following: Work with a range of teams to develop assessment documents that accurately test the core guidance of a product, and that meet the need of the business. Facilitate meetings with external experts to develop and review assessment documents. Provide insight and advice on potential exam/assessment designs that are suitable for a proposed qualification. Review and approve exam documents (questions, syllabi, sample papers, specifications) against agreed quality criteria. Investigate and propose solutions in response to candidate complaints and potential malpractice. Provide creative solutions to the challenges that arise during the development and maintenance of assessment documents, while adhering to a schedule, budget (track of all spending), and quality requirements. Document and maintain the processes used in the development and maintenance of examination documents- identify issues and initiate changes as appropriate. Work with the Assessment Team to ensure that all PeopleCert exam-related processes comply with appropriate standards at both national and international levels (and where relevant coordinate with the accreditation team on the delivery of this). Input into the annual and strategic business plans for PeopleCert and relevant monthly reports. Manage exam changelogs and the related change/ development activities in accordance with best-practice project management. What we look for: Bachelor’s degree in a similar field. Experience in development, production, and delivery of examination services. Proven experience and knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery. Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset. Proven experience in a supervisory role. Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change. Strong project management skills and knowledge. Self-reliant and resourceful, able to work under pressure, to multi-task, facilitate and coordinate teams and resources. Knowledge of exam development platforms will be an asset. Excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools). Advanced computer literacy is required. ECDL Advanced level certification is desirable. Excellent interpersonal, verbal, and written communication skills. Ability to build and maintain relationships across different functions and organization levels, showing an understanding of, and sensitivity to stakeholder needs. What we offer: Competitive remuneration package 💲 Work in an international, dynamic and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values that guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Content Lead , experienced in Publishing with English content, who will be responsible for a team of Editors commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute. As a Content Lead your tasks will include the following: Manage a team of Editors Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality Work closely with subject-matter experts, product development and product management to ensure that core guidance is aligned with the product specification Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications What we look for: 5-10 years experience in leading editorial teams (of 5+ members) 10+ years experience in an Editorial role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials Exceptional copywriting, copyediting and proofreading skills Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills Experience in Learning Management Systems (LMS) & Content Creation for learning platforms will be an asset Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools) Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset Advanced computer literacy is required. ECDL Advanced level certification is desirable Excellent interpersonal, verbal, and written communication skills Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business What we offer: Competitive remuneration package 💲 Work in an international, dynamic and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity and Velocity are the core values that guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. Kindly submit your CV in English. All applications will be treated with strict confidentiality.

Location: Bratislava, Slovakia; Prague, Czechia; Kraków, Poland; Bucharest, Romania; Warsaw, Poland We are looking for a Senior Automation QA Engineer to develop and maintain two interconnected projects: a Python-based test automation framework and an AI-powered QA automation solution. Our team ensures quality across the gaming platform, internal back-office systems, and customer-facing websites. We value autonomy, ownership, and practical solutions. Meetings are kept to a minimum - one weekly stand-up and additional discussions when needed. Requirements Technical Skills - Strong Python engineering skills and hands-on experience independently developing test automation frameworks; - Solid experience with API and UI test automation; - Good understanding of software architecture, code quality, and maintainability; - Strong analytical thinking, debugging, and code review skills. AI & Automation - Practical experience using OpenAI Codex or Claude Code in development workflows; - Ability to design and implement AI-powered automation solutions; - Understanding of MCP and its applications for integrating AI with testing tools and infrastructure; - Ability to critically evaluate and validate AI-generated solutions. Testing & Ownership - Solid understanding of testing principles and experience-based testing; - Ability to identify where automation provides real value; - Ability to work independently, take ownership, and make technical decisions; - Languages: Ukrainian (Proficient), English (B2). Responsibilities - Develop and evolve two interconnected projects: test automation and AI-powered QA solutions; - Build integrations between AI tools, testing infrastructure, and internal services; - Improve test coverage, reliability, and overall QA efficiency; - Analyse test results, investigate failures, and identify root causes; - Collaborate with developers to improve product quality and maintainability. Technology Stack - Python (pytest) - Playwright - Postman - Docker - Git - Jenkins (CI/CD) - Kibana - Jira - TestRail / Testmo - OpenAI Codex / Claude Code - Model Context Protocol (MCP) Benefits Why Join Us? 🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming; 💕 A Collaborative Culture – Join a supportive and understanding team; 💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary; 📆 Unlimited vacation & sick leave – Because we prioritize your well-being; 📈 Professional Development – Access a dedicated budget for self-development and learning; 🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU; 🫂 Mental health support – Free consultations with a corporate psychologist; 🇬🇧 Language learning support – We cover the cost of foreign language courses; 🎁 Celebrating Your Milestones – Special gifts for life’s important moments; ⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM; 🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work; 🖥 Modern Tech Setup – Get the tools you need to perform at your best; 🚚 Supported Relocation Opportunities – Explore opportunities to relocate to one of our company hubs with financial assistance.

Location: Aalborg, Denmark Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 21 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Egypt ABOUT THE ROLE Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on. Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed. We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts. WHY THIS ROLE This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business. The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers. KEY RESPONSIBILITIES Team Leadership & People Management Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time. Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business. Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person. Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem. Operational Leadership Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations. Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures. Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets. Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply. Building a 24/7 Service Operations Function Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments. Build out-of-hours models that make good use of the team, without burning people out. Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation. Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support. Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts. Escalation Management to Level 2 and 3 Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary. Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover. Track every escalated issue through to resolution, keep customers informed, chase when timescales slip. Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base. Hosting Support Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics. Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service. Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence. Infrastructure Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams. Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost. Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time. Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective. Tooling, Automation & AI Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required. Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort. Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers. Performance, Reporting & Compliance Set and track SLAs and internal service levels for response and resolution, by severity. Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO. Lead the response to major incidents, with clear and timely communication to customers following a well-documented process. Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors. Requirements WHAT WE'RE LOOKING FOR Essential Experience Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product. Experience leading several teams through team leads, at senior management level. A track record of building or reshaping a support or operations function, not only running an existing one. Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models. Experience managing escalations into engineering teams and holding them to agreed timescales. Experience running SLA-based support for business-critical customer systems. Experience owning an operational budget, including hosting and infrastructure costs. Technical Knowledge Strong grounding in incident, problem and change management (ITIL or equivalent). Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time. Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code. Comfortable with service desk platforms, reporting and automation. Leadership & Interpersonal Skills Calm and clear with customers and senior colleagues, especially when things go wrong. Uses data to manage performance and to make the case for change. Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority. Thinks beyond their own function, and is comfortable representing operations at leadership and Group level. Fluent Business English communication. Desirable Hands-on experience with Zoho Desk or a comparable service desk platform. Experience introducing AI-assisted support, knowledge-centred support or self-service. ITIL 4 certification. Additional languages, particularly French, German, Italian. Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2. Experience with cloud cost management or FinOps practices. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,900–$6,000 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: Madrid, Spain; Warsaw, Poland; Belgrade, Serbia; Sofia, Bulgaria At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Site & Patient Engagement Manager II to join our A-team (hybrid*/remote) in Europe. As a Site & Patient Engagement Manager II at Allucent, you are responsible for managing and executing Feasibility & Site Engagement Activities and Patient Engagement Activities spanning both the proposal and study execution stages. Patient Engagement activities cover both Patient Recruitment and Retention and Allucent’s Patient Direct Trials solutions. In this role your key tasks will include: Feasibility & Site Engagement Conduct post-award feasibility studies with potential sites for the assigned country(ies) as required, in order to select the most appropriate sites for the execution of Allucent studies. Develop Site Selection plan in collaboration with Global clinical Operations functional leads. Timely deliver detailed information on the feasibility results for the assigned country(ies), including reasons for declines and other issues which may impact sites participation or recruitment on the study. Leveraging Allucent Site Network, identify sites to be approached for indication-specific feasibilities by using database or research through online tools. Collaborate with sites with the responses to electronic questionnaires and questions regarding the feasibility requested via email and phone calls. Establish relationships with new sites in the assigned country(ies) to address capabilities for their utilization as part of future Allucent studies. Responsible to deploy post-award feasibility including obtaining CDAs, providing specific study documents and utilizing daily trackers for assigned country(ies), Conduct/oversee the conduct of post-award feasibility studies with potential sites as required, in order to select the most appropriate sites for the execution of Allucent studies. Write feasibility reports for clients as required. Maintain internal libraries and databases related to feasibility Expand and maintain site and investigator network Assure the Feasibility function interfaces effectively with all other key operating departments within Allucent Patient Engagement Patient Recruitment and Retention Responsible for developing, managing, and deploying specific Patient Recruitment and Retention materials in line with study needs and agreed study scope. Work with and managing digital outreach campaign / vendor in line with study timelines, geographical reach Support site level recruitment via supporting other functional leads including CTL, CRAs, and feasibility Coordinate and manage deployment of other site-specific strategies such as Clinical Enrollment Managers, Enrollment Assistants or other site supporting tactics as agreed Work closely with (and in coordination with the sponsor) designated Patient Advocacy Groups to support the study as per agreed scope May oversee and manage junior members of the Site & Patient Engagement team at the study level to deliver patient facing materials, trackers and other administrative tasks Manages the day-to-day functional and organizational activities for assigned studies Generally assigned to small to medium sized projects Requirements To be successful you will possess: Life science, healthcare and/or business degree Minimum 5 years of experience in drug development and/or clinical research Excellent knowledge of ICH /GCP, FDA and country regulations Good understanding of different country regulations, as it pertains to Patient Engagement and country regulations Strong customer service orientation Demonstrated professionalism and presentation of a positive image of the company Demonstrated understanding of applicable medical/therapeutic area knowledge and medical terminology Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location. We will share the salary band with candidates at the phone screen stage. Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via GoodHabitz and internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI_DE-1

Location: Abu Dhabi, United Arab Emirates We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our Lifting Solutions Business Line for the Middle East region. Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems. The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry. Responsibilities Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs) Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting) Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling) Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input Requirements To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans. You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: London, UK We are looking for a Solutions Architect with strong architecture and technical leadership experience to guide technical conversations, review system design and codebase quality, and support roadmap planning. In this role, you will lead a squad through technical direction and mentoring without writing production code. The Retail Platform project is focused on reviewing and shaping the technical direction of a distributed cloud based product. You will work closely with senior engineering stakeholders to support architecture decisions, assess delivery scope, and align roadmap planning with timeline constraints. Lead technical conversations with senior engineering stakeholders Review the existing codebase and assess its performance Assess backlog scope against delivery dates Shape the roadmap based on scope and timeline constraints Review the architecture of large distributed cloud systems Evaluate technical designs created by other team members Lead the squad through technical direction Mentor team members through technical guidance Take responsibility for the squad's technical guidance Collaborate with stakeholder contacts in daily work Experience with architecture of large distributed cloud systems Experience reviewing technical designs created by other contributors Experience with code review and performance assessment of a codebase Experience assessing backlog scope against delivery dates and supporting roadmap planning Experience with TypeScript, Node.js, and React Experience with AWS, including EKS, Lambda, and RDS Experience with Kubernetes Experience with GraphQL and REST Experience with Terraform Experience with Helm Experience with GitHub Actions Experience with Jest and Pact Experience with DataDog or a similar observability tool Experience with Playwright Experience with migration from Sitecore Cirium bonus

Location: Monterrey, Mexico; Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country You will be the first point of contact for application issues, working directly with end users to diagnose and resolve technical problems, and validating development changes before they reach production. The role combines hands-on support work with strong SQL and .NET skills. The project is a new squad within the client’s technology department, responsible for supporting the internal applications that front-office and back-office teams rely on every day. These include trade order management and reconciliation systems. The squad is the first point of contact for application issues and works closely with end users and developers to keep these systems stable, monitored and well documented. Act as the first point of contact for application-related issues, working closely with end users to identify, diagnose and resolve technical problems. Support trade order management and reconciliation systems used by front-office and back-office teams. Monitor system performance and troubleshoot issues quickly. Support the set-up and maintenance of application environments. Administer and maintain existing and new SFTP connections, including IP whitelists, SSH keys and PGP encryption. Debug ETL processes related to .NET applications and investigate data issues using SQL. Validate development changes and take part in testing and quality assurance before release to production. Contribute to the internal knowledge base and train users on how to use the applications. 5+ years of application support experience within financial services, including front-office trading systems and back-office operations. Bachelor’s degree in a related field. Advanced SQL, including query optimisation, debugging and schema design (joins, functions, procedures, triggers, CTEs). Solid hands-on .NET experience, including debugging ETL processes. Experience setting up and maintaining SFTP connections, managing IP whitelists and SSH keys, and performing PGP file encryption and decryption. Experience with scripting languages such as Python. Good understanding of financial products such as fixed income, equities, options and FX. Strong verbal and written English, with the ability to work effectively with end users and remote, cross-functional teams. Experience with job scheduling tools such as ActiveBatch or Tidal. Prior buy-side experience. Experience supporting trade order management and reconciliation systems. Experience contributing to testing and quality assurance initiatives. Experience writing knowledge-base content and training end users.

Location: Zaragoza, Spain Description D-ploy is a leading IT and Engineering Solutions company with operations worldwide, including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Role overview: Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements. Responsibilities Support OT systems, incidents, service requests, and change management activities Troubleshoot PLC, SCADA, OPC/PI, and industrial communication issues Work with Siemens environments: TIA Portal, WinCC, Step 7, Step 5 Support Siemens PLC systems and automation infrastructure Support Beckhoff automation systems (optional) Support DeltaV systems and automation components (optional) Analyze PLC CPU and communication diagnostics Resolve software, firmware, configuration, and communication issues Perform firmware, memory, and module health checks Support OT patching, firmware upgrades, and software updates Restore system communication and perform recovery actions Support PLC programming modifications and control logic adjustments Configure and maintain HMI/SCADA applications Participate in commissioning, FAT, SAT, and validation activities Support automation projects, upgrades, and system integrations Trace I/O and field signals using E&I drawings and technical documentation Perform OT backups, restore procedures, and disaster recovery support Maintain validated system baselines and technical documentation Execute and document changes according to QMS/GAMP 5 procedures Coordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendors Support OT cybersecurity, access control, and system hardening activities Requirements Experience with OT, industrial automation, or control systems environments Strong knowledge of PLC and SCADA systems Hands-on experience with Siemens TIA Portal, WinCC, and Step 7 Experience with Step 5, Beckhoff, or DeltaV is an advantage Knowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and Profibus Understanding of PLC CPUs, I/O modules, firmware, and diagnostics Experience with OT patching, backups, restore procedures, and change control Ability to read E&I drawings, loop diagrams, I/O lists, and network diagrams Experience in GMP/GxP or validated environments Understanding of GAMP 5 and QMS processes Familiarity with OT cybersecurity concepts Strong troubleshooting and documentation skills Ability to support production-critical systems onsite Fluency in English Valid criminal record extract, not older than three months, required Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: United States About us Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. The Role Location: United States · Remote Working hours: U.S. Central Time (CT) business hours, starting at 8 or 9 a.m. CT, with after-hours support for critical incidents as needed. We are hiring a Senior IT Engineer to strengthen our corporate IT systems and security. You will work directly with the Head of IT, share daily operations with our EU-based Systems Administrator, and take primary ownership of security operations and technical security controls across the organization. In this small IT team, your ideas and technical judgment will help shape how we work. You will turn recurring problems into lasting improvements, build automation that the team relies on, and work with peers to share knowledge and learn from one another. You will own implementation, with the Head of IT providing direction and retaining program governance, policy approval, risk acceptance, and major incident oversight. What you’ll do Manage Microsoft 365, Entra ID, Intune, and business applications, providing U.S. hours support and coordinating handoffs with our EU-based Systems Administrator. Resolve device compliance issues, restore employee access, and strengthen identity and endpoint security through hardening, access controls, and vulnerability remediation. Own infrastructure and security projects, turning recurring problems into lasting improvements. Build reliable automation and API integrations using Git and approved AI tools, with testing and independent validation. Triage security alerts, investigate and document incidents, and coordinate response and recovery with the Head of IT. Assess new and existing vendors and technology changes, review access requirements, and recommend safeguards for the Head of IT’s approval. Implement practical compliance controls, maintain audit evidence in Vanta, and resolve failed checks and technical findings. Maintain incident playbooks, test recovery procedures, and share knowledge across the IT team. What we’re looking for 5+ years in systems administration, IT engineering, infrastructure, or a related role, with demonstrated ownership of complex technical work. Strong hands-on experience with Microsoft 365, Entra ID, Intune, and Windows endpoints, supported by sound networking, DNS, and VPN fundamentals. Experience in a security operations center, either in-house or with a managed security provider. Experience building and maintaining IT automation with tools such as PowerShell, Python, or Ansible, including API integrations. Experience using Git, branching, and pull requests to maintain scripts and automation. Hands-on security operations experience, including alert triage, incident investigation, and response, using Microsoft Defender or comparable tools. Experience implementing security controls and supporting audits or evidence collection, with working knowledge of ISO 27001, SOC 2, or a comparable framework. Strong analytical and critical-thinking skills: gather evidence, test assumptions, identify root causes, weigh security and operational trade-offs, and verify results. Ability to balance employee support, incidents, and projects; communicate clearly; document decisions; and recognize when to escalate or seek approval. Nice to have Infrastructure as code experience with Terraform. Experience with Vanta (or other GRC platforms), Microsoft Purview, and Datadog or Arctic Wolf (or SIEM tools.) AWS experience, particularly with VPN or backup services. Familiarity with GovRAMP or FedRAMP (NIST SP 800-53), CIS Benchmarks, and technical data protection requirements. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Overview The Payroll and Benefits Lead is a critical role with EnerMech Mechanical Services, Inc. and will be expected to oversee and manage all aspects of payroll and benefits processes for the US, Canada, Guyana and Trinidad. The Payroll and Benefits Lead will manage all aspects including payroll using ADP (Workforce Now) for US and Canada and Micropay for Guyana and Trinidad, expense report and per diem processing and entry, payroll accuracy, processing, compliance reporting, statutory compliance (reporting and documentation), workers compensation reporting and audit, collaborating with HR department for payroll and benefits matters. This role involves ensuring compliance with regulations, assisting employees with benefits-related inquiries, and collaborating with HR team. This role will require the ability to work with sensitive and confidential data and the ideal candidate will have high emotional intelligence. Main Responsibilities & Key Result Areas: Payroll Manage multi-state Payrolls within the US, Canada payroll, and Guyana and Trinidad payrolls, including garnishments, benefits, and taxes consistent with company policies and federal and state wage and hour laws Supervise the collection, protection, confidentiality, and maintenance of payroll information, systems, calculation, and data entry Process employee new hire, transfer, promotion, and termination information Prepare and process bi-weekly payroll in a timely and accurate manner Handle pay levies, wage garnishments, or any other payments as required by a court of law Work closely with Human Resources to process paid and unpaid leaves of absence, wage adjustments, classification changes, and deduction modifications Reconcile time sheets payroll data for field and office employees, update employee pay and benefit rate changes and resolve any payroll discrepancies Process additional employee pay through the payroll system including expense reports, per-diems and annual bonuses Manage and process payment to the employee retirement services (401k) plan. Manage year-end payroll processes, including recording taxable fringe benefits Reconcile and distribute employee W-2’s and file with associated state and federal agencies Manage payroll compliance to federal, state, and local legal requirements including the Fair Labor Standards Act (FLSA) overtime exemptions, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Affordable Care Act (ACA) Create and maintain a payroll procedure manual Stay up to date with all laws and regulations regarding payroll and payroll taxes, including SUI, social security taxes, and wage data Perform periodic audits on employee salaries, deductions, and taxes. Report any issues to the Head of Human Resources and Human Resources team External financial and other audits – As needed, assist with requests for external audit and other audits M&A assistance – As required, assist Financial Controller and Assistant Controller (along with external consultants if used) with due diligence of all new and proposed acquisitions, including ensuring proper purchase accounting Benefits Administer and maintain employee benefits programs, including health insurance, retirement plans, and wellness initiatives. Research and analyze benefits plans to recommend improvements Ensure compliance with federal and state regulations governing employee benefits Conduct employee education sessions on benefits enrollment and changes Perform audits of benefits data to ensure accuracy and compliance Prepare reports on benefits usage, costs, and trends for management review Requirements 5+ years of Payroll systems and Benefits Administration experience Minimum 2 years work experience in payroll lead role required ADP – Workforce Now experience required Micropay experience is preferred MS Office Proficiency – Excel is critical Degree in Accounting or other Business/Human Resources related field is preferred Direct payroll lead or manager experience in similar industry International payroll experience is a huge plus Experience with fringe benefits/certified payrolls is required Health & Wellness Programs – Knowledge of medical, dental, vision, and wellness benefits. Retirement Plans – Familiarity with 401(k), pension plans, and other retirement savings options Insurance Policies – Understanding life insurance, disability insurance, and voluntary benefits Compensation & Benefits Strategy – Ability to align benefits offerings with company goals and employee needs QHSE Compliance – Awareness of workplace safety, occupational health, and environmental regulations Market Trends & Benchmarking – Keeping up with industry trends to ensure competitive benefits packages Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Aberdeen, United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our Lifting Solutions Business Line for the Europe region. Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems. The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry. Main duties of the role will include; Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs) Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting) Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling) Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input The Requirements To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans. You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Dubai, United Arab Emirates We are looking for a highly experienced and technically strong Electrical Engineer to join our construction team. The ideal candidate must have substantial experience in the UAE construction industry, with strong expertise in electrical systems, site execution, project coordination, and supervision. We are looking for someone with the technical knowledge and practical experience to independently manage electrical engineering activities and take ownership of project execution. Key Responsibilities Oversee and manage electrical engineering activities across construction projects. Supervise electrical installation works, ensuring compliance with approved drawings, specifications, and project requirements. Review and interpret electrical drawings, technical specifications, BOQs, and related documentation. Coordinate with civil, mechanical, MEP, and other project teams to ensure smooth project execution. Monitor site progress and ensure electrical works are completed within project timelines. Conduct site inspections to ensure quality, safety, and compliance with UAE regulations and standards. Identify and resolve technical issues related to electrical systems and installations. Coordinate with consultants, contractors, subcontractors, suppliers, and relevant authorities. Review technical submittals, material approvals, and method statements. Monitor testing, commissioning, and project handover activities. Ensure all electrical works comply with project specifications, quality standards, and health and safety requirements. Provide technical guidance and oversee site teams to ensure efficient execution of electrical works. Requirements Bachelor's degree in Electrical Engineering or a related field. Extensive experience in electrical engineering within the UAE construction industry is mandatory. Strong hands-on experience with electrical installation, site supervision, and project execution. Good knowledge of electrical systems, including power distribution, lighting, low-current systems, and related installations. Ability to read and interpret electrical drawings, technical specifications, and BOQs. Strong understanding of UAE construction regulations, authority requirements, and industry standards. Proven experience coordinating with consultants, contractors, subcontractors, and project teams. Strong technical problem-solving, leadership, and communication skills. Proficiency in AutoCAD and MS Office; knowledge of other relevant engineering software is an advantage. Ability to independently manage responsibilities and handle multiple priorities within a construction project environment. Benefits Opportunity to work on construction and development projects. Professional growth and career development opportunities. Competitive compensation based on experience and qualifications.