Location: India
Workplace: Remote
We are seeking radiologists with a chest/thoracic background to carry out structural annotation on de-identified chest CT scans, with a focus on spatial accuracy and consistency against detailed annotation guidelines.
You will work asynchronously on a dedicated annotation platform, marking points, boxes and measurements on findings that have already been flagged upstream, to support the development of clinical AI imaging models.
This is a remote, flexible and short-term project.
KEY RESPONSIBILITIES:
- Click-point placement: Mark specific coordinates on a scan, such as the centre of a nodule.
- Bounding boxes: Draw boxes around defined regions of interest, such as a flagged lesion.
- Simple measurements: Record diameter, or distance between two marked points, on segmentations or polygons already drawn.
- Guideline application: Work to an annotation guideline covering placement conventions, boundary definitions and measurement rules, applied consistently across a large volume of studies.
- Edge case handling: Flag ambiguous cases with a short rationale so guidance can be refined.
This is structural markup project with no interpretation required. You will not be reading scans for diagnosis, judging malignancy, or making clinical decisions.
QUALIFICATIONS:
- Registration: Registered radiologist in your country of practice with active license
- Experience: 3–10 years' experience in radiology, with a chest/thoracic focus
- Knowledge: Strong grounding in thoracic anatomy and cross-sectional CT.
- Attention to detail: Proven accuracy and consistency in image review or measurement work.
- Technical proficiency: Comfortable using structured annotation tools and digital platforms.
- Prior imaging annotation experience is an advantage but not required.
- Language: Native or near-native written English.
LEGAL STATUS:
- You will have the right to work in your country of residence.
- You will work as an independent contractor.
WHY JOIN US?
- Flexible Work Arrangements: Part-time, remote and fully asynchronous.
- Competitive Compensation: Hourly rate, paid weekly.
- Professional Development: Hands-on experience in clinical AI development and medical imaging, shaping how AI systems localise and measure findings on CT.
Location: USA
Workplace: Remote
We are seeking radiologists with a chest/thoracic background to carry out structural annotation on de-identified chest CT scans, with a focus on spatial accuracy and consistency against detailed annotation guidelines.
You will work asynchronously on a dedicated annotation platform, marking points, boxes and measurements on findings that have already been flagged upstream, to support the development of clinical AI imaging models.
This is a remote, flexible and short-term project.
KEY RESPONSIBILITIES:
- Click-point placement: Mark specific coordinates on a scan, such as the centre of a nodule.
- Bounding boxes: Draw boxes around defined regions of interest, such as a flagged lesion.
- Simple measurements: Record diameter, or distance between two marked points, on segmentations or polygons already drawn.
- Guideline application: Work to an annotation guideline covering placement conventions, boundary definitions and measurement rules, applied consistently across a large volume of studies.
- Edge case handling: Flag ambiguous cases with a short rationale so guidance can be refined.
This is structural markup project with no interpretation required. You will not be reading scans for diagnosis, judging malignancy, or making clinical decisions.
QUALIFICATIONS:
- Registration: Registered radiologist in your country of practice with active license
- Experience: 3–10 years' experience in radiology, with a chest/thoracic focus
- Knowledge: Strong grounding in thoracic anatomy and cross-sectional CT.
- Attention to detail: Proven accuracy and consistency in image review or measurement work.
- Technical proficiency: Comfortable using structured annotation tools and digital platforms.
- Prior imaging annotation experience is an advantage but not required.
- Language: Native or near-native written English.
LEGAL STATUS:
- You will have the right to work in your country of residence.
- You will work as an independent contractor.
WHY JOIN US?
- Flexible Work Arrangements: Part-time, remote and fully asynchronous.
- Competitive Compensation: Hourly rate, paid weekly.
- Professional Development: Hands-on experience in clinical AI development and medical imaging, shaping how AI systems localise and measure findings on CT.
Location: United Kingdom
Workplace: Remote
We are seeking radiologists with a chest/thoracic background to carry out structural annotation on de-identified chest CT scans, with a focus on spatial accuracy and consistency against detailed annotation guidelines.
You will work asynchronously on a dedicated annotation platform, marking points, boxes and measurements on findings that have already been flagged upstream, to support the development of clinical AI imaging models.
This is a remote, flexible and short-term project.
KEY RESPONSIBILITIES:
- Click-point placement: Mark specific coordinates on a scan, such as the centre of a nodule.
- Bounding boxes: Draw boxes around defined regions of interest, such as a flagged lesion.
- Simple measurements: Record diameter, or distance between two marked points, on segmentations or polygons already drawn.
- Guideline application: Work to an annotation guideline covering placement conventions, boundary definitions and measurement rules, applied consistently across a large volume of studies.
- Edge case handling: Flag ambiguous cases with a short rationale so guidance can be refined.
This is structural markup project with no interpretation required. You will not be reading scans for diagnosis, judging malignancy, or making clinical decisions.
QUALIFICATIONS:
- Registration: Registered radiologist in your country of practice with active license
- Experience: 3–10 years' experience in radiology, with a chest/thoracic focus
- Knowledge: Strong grounding in thoracic anatomy and cross-sectional CT.
- Attention to detail: Proven accuracy and consistency in image review or measurement work.
- Technical proficiency: Comfortable using structured annotation tools and digital platforms.
- Prior imaging annotation experience is an advantage but not required.
- Language: Native or near-native written English.
LEGAL STATUS:
- You will have the right to work in your country of residence.
- You will work as an independent contractor.
WHY JOIN US?
- Flexible Work Arrangements: Part-time, remote and fully asynchronous.
- Competitive Compensation: Hourly rate, paid weekly.
- Professional Development: Hands-on experience in clinical AI development and medical imaging, shaping how AI systems localise and measure findings on CT.
Задачи:
— Управление эффективностью отдела;
— Стратегическое развитие направления;
— Управление командой;
— Взаимодействие со смежными отделами;
— Контроль качества и партнёрских отношений;
— Руководить тремя основными отделами расходников для Facebook, Google и Native;
— Обеспечивать стабильную скорость выдачи аккаунтов и других расходников от поставщиков;
— Настраивать и развивать направление по подготовке аккаунтов;
— Получать лучшие условия у партнеров на пополнение и сервисы;
— Развивать партнерскую сеть;
— Исследовать рынок и тренды;
— Обеспечивать выполнение KPI и выход бизнес юнита на самоокупаемость;
— Работать на главного заказчика — собственный медиабаинг и затем на внешний рынок.
Требования:
— Глубокое понимание антидетектов, прокси, cookies, платежек, Google, Facebook и Native Ads;
— Проактивность и умение брать ответственность без ожидания ТЗ;
— Навык управления как большими, так и небольшими командами;
— Умение выстраивать процессы с нуля и готовность при необходимости включаться в работу руками;
— Хорошая ориентированность в рынке поставщиков, контакты в агентствах;
— Готовность быстро расширять сеть партнеров там, где её ещё нет.
Условия:
— Формат: удалённая работа;
— График: 5/2, гибкий, с 10:00 до 19:00 по Москве;
— Зарплата: фикс оклад + KPI бонус, обсуждается индивидуально по результатам собеседования;
— Работа в стабильной команде и поддерживающей атмосфере.
Location: Spain, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: London, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Berlin, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, Total work from home possible anywhere in Germany 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Paris, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Spain (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project.
VOICE CHARACTERISTICS:
FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS.
Personality and Tone:
1. Conversational and likeable for customers (e.g., friendly, empathetic, patient)
2. Natural and approachable in a dialogue
3. Intelligent, confident, engaged, and builds trust
4. Welcoming and accommodating without being earnest, sycophantic or too eager to please
5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful)
Speech Quality and Clarity:
1. Easy to follow and clear
2. Consistent, moderate pace with natural pauses
QUALIFICATIONS
- Must be native speaker of the target locale
- Experience with voice acting, narration, podcasting, or streaming
- Access to a professional or high-quality home recording setup
- Recording software
- Microphone
- Headset/speakers
- Audio Interface
- Professional Digital Audio Workstation, software, plugins
- Treated space, quiet environment, free from background noise, music, clicks, muffling, etc.
- Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.)
- Able to provide demo, sample recordings, voiceover samples
- Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged
- Open to licensing your voice for AI voice cloning / TTS training
- Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc.
Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the indexing and data processing layer of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that ingest, process, and organise massive volumes of data into efficient, queryable structures. You will work primarily on offline and nearline pipelines, ensuring that data is fresh, complete, and efficiently accessible by downstream retrieval systems. You will operate in an environment where throughput, scalability, and correctness are critical; designing systems capable of handling tens of gigabytes per second across continuously evolving datasets.
In this position, your responsibility will be to:
Design, implement, and operate large-scale indexing systems and data pipelines that sit at the core of our search infrastructure
Develop and optimise indexing strategies balancing performance, freshness, and resource efficiency
Work on storage formats, compaction strategies, and update mechanisms to keep data accessible and current
Ensure reliability and predictability of pipelines under high-throughput conditions
Build well-tested components with clear responsibilities and interaction contracts, while remaining flexible as the system evolves
Define and implement observability primitives, including structured logs, metrics, and data quality signals across offline and nearline pipelines
Monitor throughput, resource usage, and cost, and drive optimisations when business needs require it
Collaborate with runtime and ML teams to ensure indexing outputs meet retrieval and ranking requirements
Enable safe experimentation on indexing strategies and data processing logic through controlled rollouts and clearly defined quality signals
You may be a good fit if you:
8+ years of experience building production backend or data infrastructure systems
Strong Go experience (C++/Rust is a plus)
Experience with large-scale data processing systems (10+ GiB/sec throughput, petabyte-scale datasets, etc.)
Experience building or operating databases, storage systems, data planes, or indexing pipelines
Strong understanding of distributed systems, fault tolerance, consistency, and scalability
Experience running production systems and handling operational incidents
Systems-thinking mindset and ability to reason about end-to-end data flows
Strong candidates may also have experience with:
Distributed data processing frameworks such as Spark, Flink, MapReduce, or Beam
Content systems including, scraping, proxying, or anti-bot infrastructure
Ad tech, social networks, or other large-scale content platforms
DBMS internals (open source or SaaS) and cloud infrastructure
Open-source contributions or active involvement in the engineering community
Competitive programming or CTF participation (ICPC, IOI, or similar)
SHAD or similar advanced technical programmes
Conference talks or technical publications
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible. We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Senior Software Engineer to work on the rendering infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on loading modern web pages in a browser that we patch and build ourselves, so that content is rendered completely and reliably at a cost that works across billions of pages. You will work inside Chromium to remove what we do not need, make the rest faster and cheaper, and keep our build current as Chromium moves. Your work ensures that high-quality content is consistently available to the indexing and retrieval systems downstream.
In this position, your responsibility will be to
Change Chromium in its heavy core (Blink, the V8 integration, the compositor, the network service) to cut CPU, memory and startup cost per page
Strip Chromium down for agent workloads: skip what nobody needs, such as image and media decoding, web font downloads, and rasterization and GPU work where no one needs pixels, while keeping what page scripts depend on to run correctly (style, layout, animation frames, observers), and work out what breaks, or renders differently, when you do
Keep the browser compatible with the web: make sure that what we remove does not change how the sites we load behave or render
Profile and tune fleets of browsers: the process model, memory per renderer, startup, isolation and crash handling
Build the production system around it: how browsers are launched, pooled, recycled and monitored
You may be a good fit if you
Have 5+ years of experience building production systems, and are an expert in several of the following areas.
Inside the browser
Strong C++ in a large, performance-critical codebase, ideally Chromium, Blink or V8, or a comparable browser engine (Rust is a plus)
Chromium architecture: the process model, Mojo IPC, the rendering pipeline (DOM, style, layout, paint, compositing), and the network service
Building, debugging and shipping custom Chromium builds: the build system, tracing, crash analysis, and maintaining patches across releases
Performance and systems
Profiling CPU, memory and I/O for browser fleets, with tools such as perf, tracing and flame graphs
Linux process isolation and resource management, concurrency, and memory management
Have run browsers in production, or built the infrastructure that does, and can describe where the time and memory went
Strong candidates may also have experience with
Contributions to Chromium, Blink, V8, Firefox, WebKit or another browser engine
Building or maintaining a patched browser that you wrote the patches for
Browser instrumentation, including the Chrome DevTools Protocol
Working familiarity with how modern frontend frameworks render (SSR, CSR, streaming, hydration)
Distributed systems, Kubernetes, and Go or Python
The kind of problems you will work on
Cut the cost of loading a page in half. Where do CPU and memory go, and what would you change in the browser?
Turn off the GPU and image decoding for agent workloads. What breaks, and what changes in how pages load and render?
A page runs a script that never yields. How do we detect and stop it without help from the page?
Chromium ships a new version. How do we bring a large set of patches forward in days, not weeks?
Decide when a page is finished, for pages with analytics beacons, long polling and endless scrolling.
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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