Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?
With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.
We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.
We are looking for a
Payments and Fraud Analyst
.
Job Responsibilities
Monitor our automated fraud system and review suspicious users.
Chargeback handling, review, and representation.
Customer support for payments and fraud related issues.
General assistance to the Finance and Risk Department.
Rotating 24/7 Shifts.
You will thrive here if you have…
Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred.
Minimum 2 years of experience in a fraud-related role or a similar position is required.
Fluency in English is a must, additional languages are advantageous.
Desirable skills:
Interest in online businesses and expand knowledge in online payments and fraud.
Motivated to learn, explore new things, and grow within the company.
Critical Thinker that can connect the dots with Fast Decision-Making ability.
Excellent attention to detail.
Languages:
Fluency in English is a must, additional languages are advantageous.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process
HR interview (30 mins)
Technical interview (1 hour)
Test task (15 mins)
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction.
This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses.
You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next.
What you'll do
Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan.
Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage.
Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs.
Hire, mentor and develop regional SME Managers and, through them, the full global team.
Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths.
Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value.
Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy.
Partner with Enablement to drive field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings.
Build strong relationships with key customers at the technical sponsor and executive level.
Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing.
Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction.
What you'll bring
5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization.
Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.
A record of tying technical-team design to bookings and consumption outcomes, with the data to show it.
The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming.
Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight.
Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns.
Executive presence with technical practitioners, managers and C-level stakeholders.
Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services.
A self-starting, entrepreneurial approach. You don't wait for a playbook; you write it.
How you'll be measured
Global product-category commit attainment and consumption growth.
Time from technical win to first workload in customer’s production environment on SME-engaged opportunities compared with non-engaged opportunities.
SME coverage and engagement speed on the top 10% of opportunities.
Account Team capability lift: fewer escalations and more deals handled without an SME over time.
Product impact: field sentiment on the product feedback process along with field-sourced requirements adopted into the roadmap.
Team health: hiring against plan, manager development, engagement and retention.
About the team
The Subject Matter Expertise (SME) organization is part of GitLab's Solutions Architecture team, a trusted technical partner for the field. SMEs bring the deepest product expertise to GitLab's most complex opportunities and carry customer feedback into conversations about product direction, enablement and value messaging. The team is distributed and all-remote, and relies on clear communication, strong judgment and shared operating practices across regions.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$244,200
—
$409,500 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Vancouver, BC
The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Sitting on the People Systems team, you will design, build, and optimize our core HR and People technology ecosystem—primarily focused on Workday—enabling smooth data flow, system reliability, and automation across our global HR tools. In this role, you will partner closely with HR, Finance, and IT stakeholders, drive technical integration projects end-to-end, and shape how our HR systems scale alongside Asana's growth.
This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Design, develop, test, and deploy robust Workday integrations using Workday Studio, EIB, Document Transformation, and Web Services APIs.
Drive technical project management for People Systems integration initiatives, including requirements gathering, effort estimation, timeline planning, and tracking project tasks through to launch.
Maintain and optimize our existing catalog of inbound and outbound Workday integrations to maximize system efficiency, scalability, and data integrity across the People ecosystem.
Monitor and troubleshoot complex integration issues in a timely manner, upholding strict data privacy and system reliability across HR applications.
Partner cross-functionally across the People Team, Finance, IT, and other stakeholders to align technical integration strategy with company objectives.
Produce comprehensive technical documentation, including process flows, integration specifications, and standard operating procedures for ongoing system support.
Proactively identify gaps, redundancies, and opportunities in our integration architecture, contributing to the People Systems technical roadmap
Stay current with new Workday releases, feature updates, and People Systems architecture best practices to continuously improve our integration infrastructure.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Proven track record in building, launching, and supporting complex enterprise integrations within the Workday ecosystem (using Workday Studio, EIB, Core Connectors, and Cloud Connect).
Strong technical foundation in HR technology and enterprise software integration, including experience with data formats and transformation tools (such as XML and XSLT), API-based and file-based integration methods.
Demonstrated experience managing end-to-end integration projects, from initial stakeholder requirements gathering to effort estimation, timeline planning, and execution.
Excellent analytical and troubleshooting skills with high attention to detail regarding sensitive HR data accuracy and performance tuning.
Collaborative cross-functional communicator capable of translating complex technical requirements into clear outcomes for non-technical People Team partners.
Self-starter mentality with the ability to navigate ambiguous problems and prioritize workload in a dynamic environment.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between CAD 123,000–140,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-SA
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal builds the infrastructure that lets engineers run AI workloads without the usual pain. To do this well, we need exceptional people, and that’s where you come in.
As the first dedicated GTM recruiter on our Talent team, you’ll own sales, GTM, and G&A searches end-to-end. You’ll work closely with our Head of Talent, founders, and GTM leads to shape how we hire and help bring in the people who will define what Modal becomes.
WHAT YOU'LL WORK ON:
- Drive full-cycle recruiting for key hires across GTM and G&A functions (sourcing, pitching, guiding interviews, and closing candidates)
- Partner with GTM leaders to understand the real work and calibrate on what great looks like
- Help set our hiring bar and how we evaluate talent
- Execute creative top-of-funnel strategies that resonate with a strong community of experienced GTM talent
- Deliver a fast, respectful, honest candidate experience
- Bring an equity lens to every stage of the process
- Use data and market context to keep searches on track and expectations aligned
- Support candidates as a trusted guide through high-stakes decisions
YOU MAY BE A FIT IF:
- You know GTM recruiting inside and out and enjoy challenging searches
- You’re curious: you ask the right questions and love understanding how things actually work
- You influence with insight and honesty, not by simply having the loudest voice in the room
- You move quickly and communicate clearly, even when things get messy
- You’re a strong closer who builds trust early and stays ahead of concerns
- You’re steady when priorities shift and can recalibrate without losing momentum
- You care about people and want them to have a thoughtful, fair, and human experience throughout the process
Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We're looking for an experienced seller to join the Restaurants & Drinks vertical of our Large Customer Sales team in Chicago. As a Lead Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.
This role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles.
Responsibilities:
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
Proactively construct upfront and joint business plans with top clients
Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
Leverage data from internal and external sources to inform client strategies and pitch proposals
Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Provide thought leadership and act as a Reddit evangelist with partners and at industry events
Share your industry, client, and product expertise by mentoring and training other team members
Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals
Required Qualifications:
12+ years of experience in digital media with at least 7+ years of experience in sales, Restaurants & Drinks client experience preferred
Experience owning partnerships with complex enterprise tech organizations
Proven experience managing relationships up through C-level executives
Deep industry expertise in specific verticals, product types, and/or measurement solutions
Deep existing relationships within the agency and client direct space
Subject matter expertise in the social media landscape and native advertising
Experience building and executing long-term account growth strategies
Demonstrated top-performer achievement against sales targets
Ability to lead special projects
BA / BS degree or equivalent work experience
Benefits:
Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them!) & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off
#LI-AT1
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$142,200
—
$199,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Palo Alto, CA or Seattle, WA
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As agents take on bigger jobs, the infrastructure around them matters more. Docker's answer is to give every agent a strong boundary, make its environment and authority reproducible, and let the work run where it makes sense, from a developer's laptop to the cloud. The Docker AI Substrate team brings that foundation to the enterprise: the largest companies in the world, running agents at scale, with the security, reliability, and control they expect from any critical system. We are a small, senior team at the start of that work. As a Staff Software Engineer here, you will shape the architecture, build the core systems, and run what you build.
Locations: Seattle, WA or Palo Alto, CA.
_______________________________________________________________________
RESPONSIBILITIES
- Design and build the systems that deploy, release, and operate Docker's agentic platform for enterprise customers, in Go and on Kubernetes.
- Make the platform run consistently across cloud providers and environments, with the security, identity, and network boundaries enterprises require.
- Own the release and supply chain path so every deployment is reproducible, verifiable, and trusted.
- Run what you build: production ownership, on-call, SLOs, incident response, and the operational tooling that keeps it boring.
- Set technical direction with the team's architect and engineering leadership, and work with partner teams across runtime, developer experience, identity, and observability.
- Raise the bar through design review, testing discipline, and mentorship as the team grows.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- You have built and operated a cloud control and management plane. Software that provisions, upgrades, and watches infrastructure for many tenants or environments, in production, with a pager. Experience at a cloud provider, a managed-service vendor, or a platform team that stamps out environments.
- Kubernetes beyond deployment. You have written controllers or operators, understand reconciliation and CRDs, and know why declarative beats imperative at fleet scale.
- Deep in at least one major cloud. Hands-on with compute, networking, identity, and managed services, and able to pick up a second cloud fast.
- Production ownership. On-call, incident response, SLOs, post-mortems. You run what you build.
- Distributed systems design. Fault tolerance, consistency, observability, idempotent reconciliation.
- Go. Professional proficiency. Docker's backend and all of this team's code is Go.
- 10+ years of professional software engineering in infrastructure, platform, or cloud services, with the judgment to set direction for others.
STRONGLY PREFERRED
- Kubernetes resource orchestration and cloud controllers, such as KRO.
- Release engineering and software supply chain: OCI registries, digests, license compliance.
- Private connectivity between cloud accounts: PrivateLink, VPC peering, service endpoints, egress policy.
- OpenTelemetry pipelines with multiple destinations.
- Building managed services.
- Firecracker, microVMs, or other isolated execution environments for untrusted code.
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: International
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking
a Honduras-based Program Manager
to lead implementation of a U.S. Department of State-funded program in Honduras supporting citizen security, counternarcotics, border security, and criminal deterrence. The program will provide travel, logistics, procurement, training, and operational support to Honduran law enforcement and justice-sector institutions.
The position will coordinate closely with INL program staff and the Grants Officer Representative (GOR). The program requires management of training, travel, logistics, procurement, operational support, and vehicle-maintenance activities across Honduras and, where required, international travel. The ideal candidate combines strong international program management with hands-on expertise in
travel and event logistics, procurement, financial controls, U.S. Government award compliance, vendor management, and security-sensitive operations
. This position is contingent upon award.
Responsibilities:
Provide day-to-day leadership for program implementation, ensuring activities remain aligned with the approved scope, work plan, budget, and program objectives.
Serve as a principal operational interface with INL program staff and the GOR for program implementation.
Establish efficient systems for receiving, reviewing, tracking, executing, and closing training, travel, logistics, procurement, and operational-support requests.
Oversee domestic and international travel support, including airfare, lodging, ground transportation, travel documentation, insurance, registration or tuition fees, and participant travel advances.
Oversee logistical support for training, conferences, and other INL-sponsored events, including venue arrangements, audiovisual services, transportation, and participant support.
Oversee procurement or rental of mission-essential items and services, which may include communications equipment, field gear, medical supplies, fuel, maintenance services, and specialized transportation.
Lead or oversee compliant procurement of goods and services required for training and operations.
Develop and manage a reliable vendor network for air travel, hotels, transportation, venues, materials, equipment, and other services.
Ensure activities and expenditures comply with award requirements and applicable U.S. Government regulations.
Coordinate required Leahy vetting processes and ensure applicable participants receive approval before U.S. Government-supported activities.
Manage program work planning, budgets, deliverables, documentation, and reporting.
Coordinate support for Honduran law enforcement and justice-sector partners, including specialized units and third-country advisors.
Oversee performance monitoring, including required quarterly reporting through INL’s DevResults system.
Identify and manage operational, financial, and security risks throughout implementation.
Qualifications
:
Bachelor's degree in international development, business administration, public administration, logistics, supply-chain management, international relations, or a related field.
5+ of progressively responsible experience managing international logistics, operations, or related programs, including significant program-management, travel coordination, and administrative management responsibility.
Significant experience managing complex international programs, preferably involving law enforcement, justice-sector support, logistics, or security assistance.
Strong experience with project operations, procurement, budgeting, compliance, and stakeholder coordination.
Experience managing U.S. Government-funded programs strongly preferred.
Excellent English and Spanish communication skills preferred.
Must have the ability to live and work in Honduras. No sponsorship or relocation will be provided.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Role Summary
Reddit is a community of communities, built around the conversations, interests, and experiences people share with one another. The Content Ecosystem organization works to grow the community-driven ecosystem that makes Reddit unique. Within it, the Community Builders team focuses on the products and systems that help communities form, grow, and thrive.
We are looking for a Staff Product Manager to help define the future of communities on Reddit. This is a rare opportunity to shape one of Reddit’s most important consumer experiences: how people find communities, understand where they belong, connect with others, and participate in ways that make those communities stronger. You will lead highly ambiguous, zero-to-one product work that cuts across discovery, contribution, community identity, recognition, and emerging community formats.
This is a high-stakes, high-visibility role for a PM with exceptional product judgment, strong user intuition, and sharp UX taste. You will partner closely with Design, Engineering, Data, Research, and cross-functional leaders to turn ambiguous user and ecosystem problems into compelling product direction, moving fluidly from strategy to product detail and from early exploration through launch, learning, and scale.
Responsibilities
Identify major opportunities to evolve communities on Reddit, and turn them into a clear product strategy and roadmap.
Lead zero-to-one community experiences from problem definition through launch, learning, and scale.
Build a deep understanding of members, contributors, community builders, and healthy community dynamics, and translate those insights into high-quality product experiences.
Assess ecosystem tradeoffs as you evolve the user experience, including impacts to community health, contribution quality, and member trust.
Define goals, success metrics, milestones, and learning plans that connect user value with Reddit’s broader strategy.
Partner closely with Engineering, Design, Data, Research, and cross-functional teams to make product tradeoffs and execute in a high-stakes, high-visibility space.
Create clarity where there is little precedent, and communicate strategy, decisions, tradeoffs, and learning clearly to senior stakeholders
Must-Haves
Staff-level consumer product experience owning meaningful product surfaces or systems with measurable user impact.
Exceptional product sense, including strong user intuition, problem framing, prioritization, UX judgment, and product taste.
Track record leading ambiguous zero-to-one or major product-evolution work from strategy through launch and learning.
Experience shaping product bets across multiple surfaces, user journeys, teams, or parts of a broader consumer ecosystem.
Strong analytical judgment, including defining success metrics, interpreting evidence, and changing direction when needed.
Excellent cross-functional leadership with Design, Engineering, Data, Research, and partner teams; able to resolve dependencies and divergent goals with little direct manager involvement.
Nice-to-Haves
Experience with community, social, creator, UGC, or marketplace products.
Experience shaping user participation, identity, contribution, belonging, or reputation.
Experience evolving mature product systems or designing for multi-sided ecosystems with distinct user needs and incentives.
Benefits
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
What You'll Do:
Reddit is a community of communities, built around the conversations, interests, and experiences people share with one another. Moderators are the heart of that ecosystem: they shape community norms, keep spaces healthy, and help communities grow.
As Reddit continues to scale globally, this role will help define how we support moderators, reduce the burden of running healthy communities, and evolve moderation from reactive manual work into proactive, intelligent systems.
We are looking for a Staff Product Manager to help define the future of moderation on Reddit. This is a rare opportunity to lead zero-to-one product work at the intersection of user-facing experience, community governance, and cutting-edge LLM systems. You will help Reddit move beyond legacy moderation approaches toward proactive, intelligent, and scalable community enforcement.
This role is for a PM with exceptional product judgment, strong user intuition, and enough AI/ML depth to partner closely with Engineering, Data Science, Design, and Safety. The right person can shape compelling user experiences, reason about model quality and tradeoffs, and create clarity in a high-stakes, high-visibility space where the product, technical, and ecosystem decisions all matter.
Responsibilities
Identify Reddit’s highest-impact opportunities to evolve evolve community enforcement and moderator workflows, and turn them into a clear product strategy and roadmap.
Lead zero-to-one development of LLM-powered moderation experiences that are critical to how Reddit scales healthy communities globally.
Build a deep understanding of moderators, community members, and healthy community dynamics, and translate those insights into high-quality product experiences.
Define success metrics and model/product evaluation criteria that connect user value, community health, and Reddit’s broader strategy.
Reason about AI/ML quality, including precision, recall, error costs, coverage, latency, failure modes, human review, and feedback loops.
Assess high-stakes ecosystem tradeoffs across community health, moderator trust, user trust, safety, and product quality.
Partner with Engineering, Data Science/ML, Design, Safety, Consumer, and senior leaders to drive execution in a highly visible company priority.
Communicate strategy, decisions, tradeoffs, and learning clearly to executive stakeholders.
Must Haves:
Staff-level product experience owning meaningful consumer surfaces or systems with measurable user impact.
Exceptional product sense across user intuition, problem framing, prioritization, UX judgment, and product taste.
Track record leading ambiguous zero-to-one or major product-evolution work from strategy through launch and learning.
Experience building AI/ML-powered products, with fluency in model evaluation and product/model tradeoffs.
Strong analytical judgment, including defining metrics, interpreting evidence, and changing direction when needed.
Excellent cross-functional leadership with Engineering, Data Science/ML, Design, Safety, and partner teams in ambiguous, technically complex spaces.
Nice-to-Haves:
Experience with community, social, creator, UGC, trust/safety, or moderation products.
Experience with ML-heavy consumer surfaces or policy-sensitive AI experiences.
Experience replacing mature systems with a new product paradigm in complex, matrixed organizations.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote UK
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Engineering team
The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.
About the role
Affirm’s Identity team is mission-critical to the customer checkout experience. When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance.
Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion. We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments. As an Engineering Manager on our team, you’ll help shape how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements.
What you’ll do
You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level.
You will own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm’s business, including large-scale redesigns and structural improvements to the identity verification journey.
You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment.
You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil.
You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams.
You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts.
What we look for
You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams.
You have proven experience delivering consumer-facing software and driving execution through ambiguity.
You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself.
You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints.
You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions.
You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth.
You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints.
You exhibit exceptional communication, stakeholder management, and organizational influence skills.
You have a proven ability to build alignment and drive outcomes in complex environments without direct authority.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Compensation & Benefits
Base Pay Grade - P
Equity Grade - 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents.)
Base pay range per year:
£142,000 - £190,000
Location: UK Remote
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As a Partnerships Development Lead, you’ll play a critical role in building and nurturing a robust ecosystem of partners and stakeholders around Sierra, amplifying our reach and market impact.
- Industry Partnerships: Develop and grow partnerships with key industry players and technology platforms
- Strategic Customer Channels: Explore and cultivate alternative customer acquisition channels beyond traditional sales, leveraging Sierra’s ecosystem of investors, partners, and industry influencers to drive inbound interest and adoption
- GTM Strategy & Collaboration: Align partnership efforts with Sierra’s broader GTM approach, collaborating closely with Sales and Marketing
- Investor & VC/PE Engagement: Build and deepen relationships with VCs and PE firms to position Sierra as a strategic AI partner across their portfolios. Proactively identify opportunities to introduce Sierra to portfolio companies that would benefit from our agents
- Industry & Market Expansion: Gather market intelligence, share insights to inform product development, and explore opportunities for potential growth across new market segments and geographies
WHAT YOU’LL BRING
- 8+ years in business development, strategic partnerships, or related roles in tech
- Strong understanding of the VC/PE landscape and experience working with investors
- Proven track record of structuring and closing high-value partnerships with senior stakeholders
- Ability to engage and maintain relationships with C-level executives, investors, and key decision-makers
- Analytical mindset to evaluate partnership opportunities and align them with Sierra’s long-term vision
- Ability to navigate ambiguity in a fast-moving startup environment
EVEN BETTER…
- Prior experience at a high-growth AI or enterprise SaaS startup
- Deep expertise in a few of our key industries: financial services, healthcare, telecommunications, media, travel, transportation and hospitality, retain and consumer goods, and/or technology
- Experience structuring and managing ecosystem partnerships
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role...
This is a high-impact L4 TPM role based in New York City, starting in one of Duolingo's fastest-moving pillars: Growth. You'll partner closely with engineering and product leadership to drive complex, cross-functional initiatives that span multiple teams and require someone who can bring structure, alignment, and momentum. Beyond Growth, Duolingo has a growing engineering and product presence in New York, and this role puts you at the center of it, building relationships with senior leaders on the ground and taking on high-ROI initiatives across the org as they come.
This is a role for someone who operates at the strategic level: identifying opportunities, shaping programs, and driving outcomes that matter to the business. If you thrive in ambiguity, build trust quickly across engineering and product, and want to have real impact at a company whose product is used by hundreds of millions of people, this role is for you.
🧠 You will...
Define and drive the roadmap for high-impact, cross-functional initiatives in the Growth pillar and beyond, aligning engineering and product leadership around a shared vision, sequencing the work, and holding teams accountable to outcomes.
Lead organizational change management as engineering teams adopt new ways of working — building alignment, communicating progress to executives and ICs alike, and helping teams internalize new processes and tooling.
Lead the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch, operating with significant autonomy across multiple workstreams.
Partner with engineering, product, data science, QA, and executive leadership to ensure communication and alignment; serve as the connective tissue between Duolingo strategy and day-to-day execution.
Leverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, resolve dependencies, remove blockers, and ensure timely and smooth launches.
Drive decisions when difficult tradeoffs must be made, including those with cross-organizational or company-level impact; model how to navigate hard problems with analytical rigor and a calm, decisive presence.
Identify systemic issues impacting delivery efficiency company-wide and take swift, collaborative action to resolve them.
Guide and develop other TPMs and engineering leads, scaling best practices across teams and continuously improving how the organization operates.
✅ You have...
Proven experience as a TPM, Engineering Lead, or Engineering Manager.
B.S. or M.S. in Computer Science or equivalent degree or experience.
Demonstrated experience leading large-scale technical transformation programs with measurable organizational impact - you've shifted how engineering organizations think and work, not just shipped projects.
Strong executive presence and influence in a matrix environment - able to build conviction among skeptics, align competing priorities across senior leadership, and drive decisions without direct authority.
Deep technical credibility - enough to challenge architectural assumptions, spot delivery risks early, and earn the trust of strong engineers.
Proven ability to build and implement detailed plans that account for ambiguity, dependencies, and technical complexity - and to re-plan quickly when things change, without losing team confidence or momentum.
A track record of standing up new programs or practices from scratch in ambiguous, high-visibility environments.
Ability to relocate to NYC.
⭐ Exceptional candidates will have...
Strong knowledge of software engineering, systems engineering, or similar hands-on technical experience, in addition to program management experience.
Strong conceptual fluency in LLM-based products and AI infrastructure - enough to ask the right questions, challenge technical assumptions, and identify delivery risks.
Experience running programs that include machine learning, large datasets, or AI/ML infrastructure.
Experience working with AWS at scale.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$181,600
—
$272,400 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Los Angeles, United States
Workplace: remote
Join Our Vision
: Establishing Spatial Interactive Media and Leading Global VR Video Streaming.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be — moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a
Brand & PR Manager
to spearhead our brand presence. This isn’t a traditional "press release" role - it’s about deep community integration, building a powerful industry personality, and mastering the art of Reddit growth. You will be the voice of platform, driving motivated traffic and fostering a thriving ecosystem in the VR niche.
What You Will Do
Strategic PR:
Identify and execute opportunities for industry collaborations, projects, and media features and an established industry network; closely collaborate with the marketing team to convert partnerships and creative assets into promotional and marketing initiatives.
Industry Authority:
Build a "strong personal brand" for the company within the industry, ensuring our brand is the first name mentioned in immersive tech discussions.
Brand Communication:
Develop and maintain the brand’s voice across forums, communities, and niche media outlets.
Community Engagement:
Monitor industry-specific forums and communities, proactively engaging with users and managing the brand's reputation.
Reddit Domination:
Build, warm up, and scale Reddit accounts from scratch. Manage presence in key subreddits and drive high-quality traffic to the platform.
Performance Tracking:
Monitor community sentiment and traffic metrics to constantly optimize your outreach strategy.
What We Are Looking For
Hands-on Strategist:
A proactive mindset with the ability to execute tasks yourself
–
from account farming to high-level PR networking.
3-5 years of relevant experience.
Ability to generate original PR ideas and narratives, think beyond standard approaches, and creatively position the brand across media, communities, and internet culture while executing ideas hands-on.
Fluency in English:
Native or near-native level (C1+) is essential for authentic community engagement.
Bonus Points
Existing "personality" or strong network within the tech industry.
Deep understanding of VR/Immersive media trends.
Experience with CRM and tracking tools for community growth.
No "Wild" Extremes:
We value creativity, but it must be grounded in industry reality and brand safety.
US Market Expertise:
You understand the American audience, their slang, their habits, and what makes them click.
Reddit Expert:
You must have a track record of successfully growing accounts and generating traffic on Reddit without getting ghostbanned.
Hiring Process
HR Screening (30 min).
Team interview (30 min).
Case Task.
CEO call (30 min).
💼
Explore our hiring process
.
What We Offer
Please note, that this is a fully remote contract role. B2B cooperation only – you will work with us as an independent contractor operating through your own legal business entity (e.g., sole proprietorship, limited company, or equivalent).
The chance to be part of a pioneering team in a rapidly evolving industry.
Direct impact on the future of media and technology.
A culture that values innovation, accountability, and collaboration.
Access to the tech you need from day one.
Unlimited DeoVR Premium subscription.
A dynamic and innovative work environment in a cutting-edge industry.
Stay Connected
Join our
Facebook community
to connect with like-minded people. Join us and embrace a role where your expertise meets technological innovation.
Location: Remote - Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Billing Operations Analyst.
About the Job
Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives
the Twilio Magic
They also have:
Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role you’ll:
Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries.
Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting.
Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system.
Participate in external and internal audits, as requested.
Resolve queries customers are facing relating to their billing.
Independently investigate customer issues, searching internal resources, previous cases, Slack channels etc to understand issues and provide detailed analysis of customer issues to the Sales team.
Manipulate and analyze large datasets in Excel.
Respond to the Sales team in a timely manner and communicate complicated issues via Slack, via SFDC, via calls. Excellent communication skills are required - occasional calls with customers or Senior Leaders may be required.
Work under pressure - high paced environment, quick turnaround times in order to comply with team SLA’s
Collaborate with other teams in order to solve root problems to customer issues
Help out on other teams within the Billing Ops group, as requested
Participate in Month End close, as requested.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Strong experience in the area of Billings / Revenue / Order to Cash.
Demonstrated problem-solving, strong interpersonal and communication skills.
Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential.
Solid experience working with large volume transactions with strong attention to detail.
Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.
1-3 years experience in an Operations role.
Periodic weekend work will also be essential for this role.
Proficient Spanish and English.
Desired
:
Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience.
Location
This role will be remote, and based in Mexico City Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA; New York, NY; Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Spanish and English
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Λευκωσία, Nicosia, Cyprus
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
We’re looking for a Backend Engineer to join one of our teams that keeps frameworks lean and focuses on what matters: clean, maintainable code, shipped fast with TDD, DDD, and continuous integration and delivery.
We are a Go shop, and while we’re busy migrating away from our Ruby monolith, our stack includes PostgreSQL, MongoDB, RabbitMQ, Redis, gRPC, and Thrift. Everything runs on AWS and Kubernetes, managed via Terraform.
Our interview process includes a recruiter screen, algorithms and live coding. Senior+ candidates also complete a system design section.
Responsibilities
Write high-quality, performant code primarily in Go.
Implement new microservices while helping us responsibly manage and migrate away from legacy services.
Work closely with product managers, designers, and data scientists to turn abstract requirements into concrete technical designs.
Ensure our systems stay responsive under heavy load, optimising for both latency and reliability.
Requirements
3+ years of experience building and maintaining scalable backend services.
We use Go. If you know it, great. If not, we’ll interview you in your strongest language (Python, C++, Ruby, etc.). We hire for engineering fundamentals, not syntax.
In-depth knowledge of relational and NoSQL databases (PostgreSQL, MongoDB, Redis) and experience with message brokers like RabbitMQ or Kafka.
Upper-Intermediate (B2) English proficiency or higher. You should be comfortable debating technical trade-offs with your peers.
What We Offer
Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
Competitive salary
Employee stock options plan
Private medical and dental insurance
Daily Lunch allowance
Latest-generation MacBook Pro and 4k display
Professional development stipend
Relocation support, including visa sponsorship and allowance
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Λευκωσία, Nicosia, Cyprus; Relocation support, including visa sponsorship and allowance
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисLimassol, Cyprus
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