Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Account Abuse team is tasked with ensuring Anthropic’s computing capacity is allocated fairly, minimizing resources available to bad actors and preventing them from coming back. As a software engineer on this team, you will build systems that gather and analyze signals at scale, balancing tradeoffs and coordinating closely with stakeholder teams throughout the company. The ideal candidate can see things from opponents’ perspectives, understand their means and motives, and anticipate their responses to countermeasures.
Responsibilities:
Ability to think and respond quickly in a rapidly-changing greenfield environment
Jumping into other teams’ code to identify key points to gather signals or introduce interventions with minimal impact on their systems’ stability, complexity, or overall architecture
Integration with third-party data-enrichment vendors
Creating monitoring dashboards, alerts, and internal admin UX
Working closely with our data scientists to maintain situational awareness of our current usage patterns and trends, and with our Policy & Enforcement team to maximize the impact of their human-review availability
Building robust and reliable multi-layered defenses
Lead root cause analyses and deep-dive investigations into account activity to identify abuse patterns, uncover emerging attack vectors, and inform both immediate enforcement actions and longer-term systemic defenses
You may be a good fit if you have:
A Bachelor’s degree in Computer Science, Software Engineering or comparable experience
Proficiency in Python, SQL, and data analysis tools.
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Strong candidates may also:
8+ years of industry software engineering experience (not including internships and co-ops), preferably with a focus on integrity, spam, fraud, or abuse detection.
Have experience building trust and safety mechanisms for and using AI/ML systems, such as fraud-detection models or security monitoring tools or the infrastructure to support these systems at scale
Have worked closely with operational teams to build custom internal tooling
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | New York City, NY | Seattle, WA
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
At Baseten, we are building the global operating system for distributed, heterogeneous AI hardware. We believe that as LLM and multi-modal workloads scale, the network is the computer. We are looking for foundational engineers to lead our GPU Networking efforts, making RDMA a first-class building block in our infrastructure and unlocking the next generation of distributed inference optimizations.
Networking and compute are no longer separate disciplines; they are converging. The massive throughput of H100, B200, and NVL72 architectures enables and demands a new approach where communication is co-optimized alongside computation. We are entering an era where the network is an active accelerator, leveraging smart hardware offloads and direct interconnects to ensure that data movement operates at wire-speed.
In this role, you will go beyond network configuration to architect the software fabric that unifies thousands of GPUs into a cohesive operating system. While you will leverage the best of the open-source ecosystem, you won't be limited by it. Where off-the-shelf solutions stop, you will build from scratch, engineering the primitives required to co-optimize communication and compute for Disaggregated Serving, Wide Expert Parallelism (WideEP), and lightening cold starts.
RESPONSIBILITIES
- Make RDMA First-Class: You will work on integrating RDMA/RoCE/InfiniBand capabilities directly into our inference stack, helping us move beyond TCP/IP to unlock order-of-magnitude improvements in bandwidth and latency.
- Optimize Distributed Inference: You will implement and tune the networking layers necessary for efficient Disaggregated KV Cache Offload and WideEP, ensuring seamless communication across NVLink and InfiniBand for our MoE models.
- Enable Serverless-Grade Startup Speeds for LLMs: You will work deeply with checkpointing and storage mechanisms to enable sub-10-second startup for trillion-parameter models.
- Deep-Dive into Hardware: You will characterize and validate networking performance on bleeding-edge clusters (H100/H200, B200/B300, GB200/300 NVL72), writing the acceptance tests that ensure our hardware delivers peak achievable throughput and minimal latency.
- Build Observability: You will design the tools that let us visualize packet flow, congestion, and effective bandwidth across the GPU interconnects, helping us diagnose complex distributed system behaviors.
- Optimize Kernels: You will work with communication libraries (NCCL, NVSHMEM) and potentially write custom communication kernels to overlap compute and data transfer.
REQUIREMENTS
- You have deep experience with high-performance networking protocols (InfiniBand, RoCE v2) and understand the physics of data movement.
- You are fluent in C++ or Python, with the ability to bridge the gap between high-level logic and hardware. You have a deep understanding of the memory hierarchy in modern NVIDIA architectures (H100/Blackwell) and know how to optimize for it.
- You like going deep. You aren't afraid to dive into TensorRT-LLM source code, write custom C++ / Python bindings, or debug NVLink topology issues.
- You know when to use an off-the-shelf solution and when we need to build a custom solution because the upstream tools (like standard Kubernetes networking) are too slow for our needs.
NICE TO HAVE
- Deep knowledge of NCCL, NVSHMEM, and UCX.
- Experience with Rust for systems-level or performance-critical networking code is a strong plus
- Experience with GPUDirect Storage (GDS) or high-performance filesystems like Weka or 3FS.
- Familiarity with TensorRT-LLM, vLLM, or SGLang.
- Experience running low-level benchmarks to "qualify" new hardware clusters.
THE TEAM
- Bleeding Edge Hardware: We are preparing to bring Blackwell (B200/B300) and then Rubin architectures online. You will be one of the first engineers in the industry optimizing networking for NVL72/GB300 racks.
- We go deep: We operate at every depth. Whether it’s tuning hardware interconnects, writing custom communication kernels, or designing distributed inference strategies, we work across the entire stack to deliver performance that goes far and beyond.
- High Impact: The networking optimizations you build will directly enable features that no one else in the industry has fully mastered yet, like seamless multi-node WideEP and instant model hydration.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York; San Francisco; London
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for Forward Deployed ML Engineers who want to work at the intersection of deep technical work and direct customer impact. As an ML FDE, you’ll partner with leading AI companies and foundation model labs to help them achieve state-of-the-art performance on their most demanding workloads: LLM serving, model training (SFT, RLHF), audio pipelines, scientific computing, and more. You’ll help teams reach outcomes most engineers can’t on their own.
The FDE team today includes world-class software engineers, computational scientists, ML engineers, and former founders. We’re looking for people with strong engineering fundamentals, deep curiosity across the AI stack, and energy for working directly with customers on hard problems.
WHAT YOU’LL WORK ON:
- Work hands-on with companies like Suno, Cognition, and Meta to architect and optimize production AI workloads on Modal
- Contribute to open-source projects (members of the team are active contributors to SGLang) and publish technical content that demonstrates Modal’s capabilities across the AI stack
- Collaborate with Modal’s product and sales teams, contributing to the platform as both an engineer and a product stakeholder
- Build trusted relationships with technical leaders (CTOs, VPs of Engineering, ML leads) at companies doing frontier AI work
- Conduct technical demos, experiments, and proofs of concept that make Modal’s performance advantages tangible
YOU MAY BE A FIT IF:
- You have 2+ years of professional ML engineering experience, ideally with hands-on work in inference optimization, model training, GPU programming, or ML infrastructure
- You’re familiar with the serving (e.g., vLLM, SGLang) and training (e.g., slime, verl, TRL) toolchains and can go deep on at least one (you don’t need all of them)
- You’re a strong communicator who can go deep on technical architecture with an engineering team and clearly articulate tradeoffs to technical leadership
- You have a genuine interest in working directly with customers: you find it energizing to understand someone else’s problem and help them solve it
- You’re willing to work in person in New York City, San Francisco, or Stockholm
NICE-TO-HAVE:
- Side projects, open-source contributions, or published work you’re proud of in ML or systems performance
Location: New York; Stockholm; London
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal is hiring a high-impact Solutions Architect to drive technical strategy across our most strategic enterprise accounts.
You will operate as the executive technical counterpart to Enterprise Account Executives, leading complex evaluations, shaping infrastructure modernization roadmaps, and driving multi-product adoption across AI/ML workloads.
This role is not demo support. It is a strategic, consultative position requiring strong architectural depth, executive presence, and the ability to influence 7–8 figure infrastructure decisions. You will work directly with CTOs, VPs of Engineering, and ML platform leaders to help them rethink how AI infrastructure should be built and operated.
If you thrive in high-velocity technical sales environments and want to shape the infrastructure layer powering modern AI companies, this role is for you.
WHAT YOU’LL DO:
- Own the technical strategy for large, complex enterprise accounts
- Partner with Enterprise Account Executives to drive 6–7+ figure opportunities from qualification through close
- Lead deep technical discovery across platform, ML, DevOps, and infrastructure stakeholders
- Architect end-to-end migration strategies from AWS, GCP, or Azure to Modal’s serverless infrastructure
- Drive executive-level technical conversations that connect infrastructure architecture to business impact (velocity, cost efficiency, reliability)
- Design and oversee proof-of-concepts that demonstrate production-grade scalability and performance
- Navigate security reviews, compliance discussions, and procurement processes with confidence
- Build durable relationships with technical champions and executive sponsors
- Orchestrate cross-functional virtual account teams (Sales, Product, Engineering, Support) to ensure successful adoption
- Influence Modal’s product roadmap by surfacing structured enterprise feedback
- Mentor other Solutions Architects and contribute to technical best practices across the team
REQUIREMENTS:
- 5+ years in Solutions Engineering, Sales Engineering, or enterprise-facing technical roles in infrastructure, cloud, or developer platforms
- Demonstrated success driving complex enterprise sales cycles ($250K+ ACV; experience with $1M+ ARR accounts strongly preferred)
- Experience working with large, sophisticated Bay Area technology companies or global enterprises
- Deep expertise in cloud infrastructure (AWS, GCP, Azure) including compute, networking, storage, and managed services
- Strong architectural understanding of containers and orchestration (Docker, Kubernetes)
- Experience designing distributed systems and production data platforms
- Strong working knowledge of ML/AI infrastructure (training pipelines, inference systems, GPU workloads, MLOps)
- Experience leading cloud migration or infrastructure modernization initiatives
- Familiarity with Infrastructure as Code (Terraform, Pulumi, CloudFormation) and CI/CD systems
- Production programming experience in Python strongly preferred
- Executive-level communication skills with the ability to influence technical and business stakeholders
- Proven ability to lead cross-functional virtual teams in high-stakes account environments
- Strong business acumen and understanding of enterprise procurement and buying processes
- Willingness to travel up to 30%
Location: New York Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Lead Forward Deployed Engineer in our NYC headquarters.
If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.
What You'll Do as Lead Forward Deployed Engineer
- Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
- Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
- You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
- Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
- Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
- You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success.
About You
- You bring 6+ years of engineering or technical deployment experience that includes customer-facing work.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
- You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
- You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
- You are open to a hybrid work model and can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com https://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Forward Deployed Engineer.
If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.
What You'll Do as Senior Forward Deployed Engineer
- Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
- Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
- You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
- Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
- Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
About You
- You bring 4-6 years of engineering or technical deployment experience that includes customer-facing work.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
- You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
- You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
- You are open to a hybrid work model and can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have 4-6 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com https://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion
What You'll do
1. Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
2. Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
3. Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metric
4. Run stakeholder management across multiple layers of a customer org, including finance leadership relationships you own independently
5. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
6. Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
7. Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
8. Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
What You'll Need
- 5+ years of customer-facing experience in customer success, consulting, or implementations with a proven, consistent track record of driving customer outcomes and exceeding goals
- Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders
- Technical acumen to hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture; credibility in technical conversations earns you a seat at the table with the full customer stakeholder group
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS or FinTech companies
- Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams
Nice to Haves
1. Experience helping customers adopt AI-powered or agentic workflows at scale; understanding of what friction looks like in practice and what makes transformation stick
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — expansion, retention, or time-to-value outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. Management consulting background with structured problem-solving, client management, and the ability to turn ambiguity into a plan
6. High-growth or startup experience with comfort operating in ambiguity and rapid change
For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We're looking for an Agent Product Manager to own one of our core product lines and drive it from discovery through deployment.
This is not a generalist PM role. You'll go deep on a specific product area, working directly with engineering, design partners, and customers to understand what needs to be built, why, and how to ship it in a way that scales. You'll be the connective tissue between customer reality and engineering execution, synthesizing feedback from CSMs, TAMs, and customers into clear, actionable product requirements.
The best fit here is someone who obsesses over product longevity, not just individual customer happiness, and who can build rapidly, think in systems, and translate ambiguity into clear direction.
WHAT YOU’LL DO
Product Line Strategy
- Own one or more product lines end-to-end, from discovery through delivery and iteration
- Define product roadmaps grounded in real deployment data and customer feedback, not feature requests
- Prioritize ruthlessly between customer-specific asks and platform-wide improvements
- Establish clear boundaries on what the product can and cannot do, and ensure sales and CS teams understand them
Cross-Functional Alignment
- Bridge the gap between sales promises and engineering reality, guide sales on which features to pitch, which customer profiles to target, and what realistic timelines look like
- Work with engineering to shift from one-off custom builds to iterative, productized solutions
- Collaborate with support to build self-service tooling that eliminates manual configuration bottlenecks
- Own the feedback loop: ensure customer insights reach engineering as structured product requirements, not ad hoc requests
WHAT YOU'LL BRING
- 3 to 6 years of product management experience, ideally in B2B SaaS or AI-enabled products
- Strong ability to synthesize qualitative customer feedback into structured, engineering-ready requirements
- Experience working directly with customers or design partners in a product capacity
- Comfort navigating ambiguity and competing priorities across product, engineering, and go-to-market teams
- Familiarity with AI, LLMs, or conversational AI systems, or a strong ability to ramp quickly
- Outcome-driven: you measure success in shipped impact, not process followed
- Low ego, high energy, resilient in a fast-paced environment
- Bonus: experience with enterprise deployments, multi-location operators, or platform infrastructure
- Eagerness to work in person with us in NYC full time
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Daily in-office lunch through Parkday
- Monthly wellness stipend
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available on request
- All core tools and software provided
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Solutions Architect on the Field Engineering team, you'll be the trusted technical advisor to enterprise customers across pre-sales and post-sales, for teams running AI and web workloads on Vercel. You'll qualify technical fit, design future-state architectures, and run evaluations and proofs of concept before the deal, then guide adoption as lead architect after it, bringing in Professional Services, Developer Success, Product, and Engineering when customers need them. This is a hybrid role based in Austin, New York City, or San Francisco, with three days a week in the office.
What you'll do
Lead technical discovery with Sales, qualify use cases, and design target architectures for AI agents and web applications on Vercel
Own proofs of concept (POCs) and pilots end to end: set success criteria, guide implementation, and document outcomes for executive buyers
Build and deliver tailored demos, technical presentations, and workshops for developer and executive audiences
Act as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, and migrations, and tuning performance with Core Web Vitals and observability data
Run customer security, compliance, and architecture reviews, and feed recurring field gaps back to Product and Engineering
What you need
5+ years of experience in a customer-facing technical role such as solutions architect, sales engineer, or platform architect, working with web or cloud platforms
Hands-on JavaScript and TypeScript experience, including reviewing production application code built with Next.js, React, or another modern framework
Designed enterprise architectures covering web performance, caching, networking, and security on AWS, Microsoft Azure, or Google Cloud Platform (GCP)
Ran technical evaluations or POCs on enterprise deals with both executive and developer stakeholders
Bonus if you
Built and shipped an AI-powered application or agent, for example with the AI SDK
Led a large-scale migration to a cloud-native or composable architecture (headless CMS, commerce, identity)
Supported customer security reviews against SOC 2, PCI DSS, or HIPAA
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager for the Research team at Anthropic, you will own the ideation and deployment of new models and products as we advance frontier, safe AI technology. You will work closely with our research teams to help productize credible applied research and identify high-potential use cases grounded in customer needs. We are looking for someone passionate about developing safe and beneficial artificial intelligence technologies. You thrive in ambiguous environments and can uncover latent, non-obvious use cases for nascent technologies, bringing these insights back to research. Your curiosity about user needs enables you to connect advanced technology to products that deliver real-world value.
We seek experienced founders and product managers who can bridge research and ambitious product experimentation, with the ability to create and grow entirely new product categories enabled by AI.
Responsibilities:
Lead vision, strategy, roadmap, and execution of frontier technologies that leverage the latest AI capabilities to solve real-world problems
Partner with research to define, improve, and ship model capabilities within a research area
Identify nascent research that could become transformative products
Synthesize user insights into actionable requirements and evaluations
Understand the AI landscape and ecosystem, ensuring we have an objective view of market capabilities and our position
Work with and influence a diverse set of stakeholders, including research, product engineering, and platform engineering teams
Minimum Qualifications
You might be a good fit if you:
Have a deep passion and curiosity for AI and LLMs. Use AI regularly.
Are a first-principles thinker with the ability to navigate and execute amidst ambiguity, flexing into different domains based on the business problem at hand and finding simple, easy-to-understand solutions
Possess a deep technical background with a strong grasp of AI/ML concepts and are willing to go deep on technical solutions; have a data-driven mindset with working proficiency in Python and SQL
Have strong user empathy and the ability to synthesize vague or contradictory feedback into actionable priorities
Have a track record of launching ambitious products that have achieved distribution or commercial success
Have intellectual curiosity without ego—comfortable asking questions and learning independently
Think creatively about the risks and benefits of new technologies, moving beyond past checklists and playbooks
Have a creative, hacker spirit and love solving puzzles
Preferred Qualifications
Have 5+ years in product management, with experience launching new products and scaling existing ones (founder background is a plus)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
- Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
- Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
- Experience with Salesforce and Catalyst, are preferred, but not required.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION RANGE
$125,000 - $145,000 OTE
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, New York, United States
Senior Actuarial Analyst
DRIVE PROFITABLE GROWTH FOR THE BUSINESS
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Why you should join our
Actuarial Pricing
team:
As an Senior Actuarial Analyst on the Pricing team, you will be working under the risk function with talented team members in modeling, risk analytics, decision engine, insurance and tech product. The Pricing team has helped At-Bay launch new products, secure reinsurance capacity, quantify and manage risk related KPIs and adjust pricing to drive profitable growth.
You’ll join a growing team of actuaries and actuarial analysts of diverse backgrounds and report to our Actuarial Director. You’ll be surrounded by a team that loves what they do, leverages technology to improve efficiency & minimize duplicative work, and recognizes the enormous responsibility that they have – to support key business decisions with data backed insights and a deep understanding of insurance risk.
Role overview:
Your work will directly contribute to At-Bay’s risk assessment framework that helps with data-driven decisions involving millions of dollars of exposure. This is a multidisciplinary role that includes developing deep cyber and tech knowledge, business acumen, research, and analytical skills. This is also a hands-on operational role where you’ll see in house submission, quotes and binds and understand how each risk decision will impact on the business.
You will manage the overall program profitability, improve pricing accuracy, and work cross-functionally with Insurance & Tech Product, Underwriting, Claims, and Decision Engine teams on the implementation of those products. You will be responsible for leading and supporting a wide variety of pricing and underwriting related initiatives, quantifying the impacts and implications of those initiatives on the business and identifying ways to the overall economics of the business.
How you’ll make an impact:
By 3 months…
You’ll understand At-Bay’s internal data structure and develop key relationships across the business
You’ll have reviewed the existing Cyber and Tech E&O product structures, related tools, and related data sources to track and analyze product performance
You’ll have completed a quarterly rate indication and presented your recommendation to key stakeholders
You’ll identify areas of improvement in our systems and processes
By 6 months...
You’ll have developed a proposal to modify the Cyber rate plan and have evaluated the proposal will have on the business
You’ll have improved the depth and efficiency of the existing rate indication process via automation and/or innovation
You’ll have analyzed customer acquisition and retention data to improve At-Bay’s ability to understand the economics of the business
You’ll help coach team members and key
stakeholders
to understand actuarial analytics, Cyber pricing and risk, and how it differs from traditional pricing and other lines of business
What you’ve accomplished already:
You’ve evaluated the profitability of a portfolio of insureds using actuarial techniques and communicated the results to leadership
You’ve worked cross-functionally with underwriting, product management, data science, claims or other analytical departments to solve complex business problems
You’ve developed tools to automate existing processes and/or improve visibility into the performance of the products
You’ve analyzed competitor rating plans and interpreted the results to improve your pricing and/or underwriting structures
You’ve passed 4+ exams in pursuit of your ACAS, FCAS, or other equivalent designation
You’ve achieved proficiency with Excel and SQL, and have experience with Python and/or R
Our estimated base pay range for this role is $120,000-135,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.
#LI-DNI
#LI-LM1
Location: New York, New York, United States
Actuary / Senior Actuary, Pricing
DRIVE PROFITABLE GROWTH FOR THE BUSINESS
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Why you should join our
Actuarial Pricing
team:
As an Senior Actuary on the Pricing team, you will be working under the risk function with talented team members in modeling, risk analytics, decision engine, insurance and tech product. The Pricing team has helped At-Bay launch new products, secure reinsurance capacity, quantify and manage risk related KPIs and adjust pricing to drive profitable growth.
You’ll join a growing team of actuaries and actuarial analysts of diverse backgrounds and report to our Director, Pricing (Eric Murphy). You’ll be surrounded by a team that loves what they do, leverages technology to improve efficiency & minimize duplicative work, and recognizes the enormous responsibility that they have – to support key business decisions with data backed insights and a deep understanding of insurance risk.
Role overview:
Your work will directly contribute to At-Bay’s risk assessment framework that helps with data-driven decisions involving millions of dollars of exposure. This is a multidisciplinary role that includes developing deep professional lines knowledge, business acumen, research, and analytical skills. This is also a hands-on operational role where you’ll see in house submission, quotes and binds and understand how each risk decision will impact on the business.
You will lead the development of pricing models for new professional & general liability products and work cross-functionally with Insurance & Tech Product, Underwriting, Claims, and Decision Engine teams on the implementation of those products. You will be responsible for driving At-Bay’s professional lines product related initiatives and lead a wide variety of pricing projects, from inception to implementation, to understand the impacts and implications of pricing and underwriting initiatives on the business. As a Senior Actuary you will also be expected to manage up and cross functionally across various teams.
How you’ll make an impact:
By 3 months…
You’ll understand At-Bay’s internal data structure and develop key relationships across the business
You’ll have utilized the existing Cyber and Tech E&O rate plans, rater, forecasting tools and related data sources to analyze product performance and recommended actions to leadership based on your findings
You’ll have a strong understanding of internal KPIs, developed benchmarks, and reviewed existing pricing segmentation and the overall rate adequacy of all products
You’ll identify areas of improvement in our systems and processes and suggested solutions
By 6 months...
You’ll have proposed and implemented changes to the Cyber and Tech E&O rate plan, detailed rating rules and associated business logic for the new product and achieved alignment from key stakeholders
You’ll have worked with the Insurance Product head and other Tech Product, Underwriting, Claims, and Decision Engine teams to develop new product(s), support new product implementation and developed new tools to measure performance
You’ll have collaborated with our Cyber Research team to identify and analyze potential new features to be introduced to the rate plan, shared your research with key stakeholders and implemented it into our production risk model
You’ll help coach individuals and managers to understand actuarial analytics, Cyber pricing and risk, and how it differs from traditional pricing and other lines of business
What you’ve accomplished already:
You have experience analyzing profitability of developing personal and/or commercial lines products
You’ve evaluated the profitability of a portfolio of insureds using actuarial techniques and presented the results to senior leaders from multiple disciplines
You’ve lead pricing projects from end to end, collaborating and communicating cross functionally to ensure success
You’ve achieved your ACAS or FCAS
You’ve achieved proficiency with Excel and SQL, and have experience with Python and/or R
You’ve created and presented actuarial insights and recommendations to senior leadership, translating complex insurance analysis into clear, actionable strategies.
Our estimated base pay range for this role is $150,000-$185,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally.
This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.
WHAT YOU'LL DO
- Talent Operations Leadership
- Lead, coach, and develop a team of four Talent Operations professionals.
- Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
- Be hands on where needed to continue to shape and grow this critical function.
- Recruiting Technology Strategy & Ownership
- Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
- Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
- Evaluate and implement new tools as the organization scales.
- Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function.
- Headcount Planning & Governance
- Own execution and operational tracking of the company’s headcount plan in partnership with finance.
- Build systems to monitor hiring progress, recruiter capacity, and forecasting.
- Interview Operations & Scheduling
- Own end-to-end interview operations, including scheduling infrastructure.
- Build scalable processes and tooling to support high-volume, complex hiring.
- Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.
- Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience)
- Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale.
- Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance.
- Compliance & Global Hiring Expansion
- Ensure recruiting processes meet compliance requirements across jurisdictions.
- Partner with People Ops & Legal to support international hiring expansion.
WHAT YOU NEED
- 8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus.
- 3+ years of experience managing high-performing teams.
- Experience supporting a large, complex recruiting organization (30+ recruiters preferred).
- Strong headcount planning, workforce planning, and reporting experience.
- Demonstrated experience building scalable processes in high-growth environments.
- Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously.
- Experience supporting global hiring and multi-jurisdiction compliance.
- Data-driven decision maker with strong analytical capabilities.
- Exceptional cross-functional communication and stakeholder management skills.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security Engineering team protects Anthropic's AI systems and maintains the trust of our users and society. We define the authentication architecture for our training infrastructure, design the cryptographic foundations that protect model weights and training data, and drive the developer security program that shapes how engineers build and ship software.
The team works across several areas that collaborate closely: identity and secrets management, developer security and supply chain, infrastructure security, and secure frameworks. You will own one or two of these areas and contribute to others, with your focus shaped by your strengths and the team's priorities. This is largely greenfield work, and you will help define the architecture.
About the role:
Scope, design, and build complex security systems end to end, maintaining them through production and driving through ambiguous technical challenges with minimal oversight
Identify systematic risks through threat modeling and risk assessment, then build the controls and infrastructure that address them
Mentor engineers across the security team and broader engineering organization, contribute to hiring, and grow security engineering culture at Anthropic
Enable other teams to build their own security solutions by providing design pattern guidance and expanding security ownership beyond the security team
Developer security and supply chain
Build and advance our developer security program by embedding security practices into the software development lifecycle and developer workflows
Harden CI/CD pipelines against supply chain attacks through isolated build environments, signed attestations, dependency verification, and automated policy enforcement
Identity and secrets management
Architect systems that protect sensitive assets including model weights, customer data, and training datasets
Build and operate credential issuance, rotation, and workload authentication across our multi-cloud environments
Infrastructure security
Implement and maintain cloud security controls including IAM, network segmentation, VPC architecture, and encryption across our multi-cloud and on-prem environments
Contribute to cluster security controls including RBAC policies, namespace isolation, workload identity, and pod security
Contribute to continuous cloud security posture management using infrastructure-as-code scanning, misconfiguration detection, and automated remediation
Secure frameworks
Build critical security foundations including cryptographic frameworks, mTLS infrastructure, secure serialization, and authorization systems, designed to prevent entire classes of vulnerabilities and empower engineering teams to work securely without becoming security experts themselves
Partner with product, research, infrastructure, and other security teams to ensure frameworks integrate smoothly with lower-layer security controls
You may be a good fit if you have:
At least 8 years of software engineering experience with deep security expertise, including leading complex security initiatives independently
Bachelor's degree in Computer Science or equivalent industry experience
Strong programming skills in Python or at least one systems language such as Go, Rust, or C/C++
Deep understanding of identity systems, cryptographic primitives, and secrets management
Working knowledge of Kubernetes security primitives including RBAC, namespaces, network policies, and service accounts
Experience leading cross-functional security initiatives and navigating complex organizational dynamics
Outstanding communication skills, translating technical concepts effectively across all levels of the organization
A track record of bringing clarity and ownership to ambiguous technical problems and driving them to resolution
Low ego and high empathy, with a history of growing the engineers around you and supporting diverse, inclusive teams
Passion for AI safety and the role security engineering plays in building trustworthy AI systems
Strong candidates may also have:
Designed or operated identity and secrets management systems for large-scale AI or cloud infrastructure
Built security frameworks or libraries adopted across an engineering organization
Led a developer security program including supply chain security, secure build infrastructure, and SDLC integrations
Built or secured CI infrastructure using Nix, Bazel, or Kubernetes-based deploy systems, with depth in toolchain issues, CI/CD pipelines, and developer workflow optimization
Implemented machine identity or workload authentication systems using SPIFFE/SPIRE, mTLS, or equivalent
Understanding of Linux systems internals including namespaces, cgroups, and seccomp, and how these underpin container and workload isolation
Contributed to the security architecture of multi-cloud environments including network segmentation, data protection, and access governance
Experience with network security controls including admission controllers, CNI-level policy, service mesh security, and east-west traffic enforcement
Experience building runtime security monitoring using eBPF or kernel security policies
Deadline to apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Data Infrastructure designs, operates, and scales secure, privacy-respecting systems that power data-driven decisions across Anthropic. Our mission is to provide data processing, storage, and access that are trusted, fast, and easy to use.
We're looking for infrastructure engineers who thrive working at the intersection of data systems, security, and scalability. You'll tackle diverse challenges ranging from building financial reporting pipelines to architecting access control systems to ensuring cloud storage reliability. This role offers the opportunity to work directly with data scientists, analysts, and business stakeholders while diving deep into cloud infrastructure primitives.
Responsibilities:
Within Data Infra, you may be matched to critical business areas including:
Data Governance & Access Control:
Design and implement robust access control systems ensuring only authorized users can access sensitive data. Build infrastructure for permission management, audit logging, and compliance requirements. Work on IAM policies, ACLs, and security controls that scale across thousands of users and systems.
Financial Data Infrastructure:
Build and maintain data pipelines and warehouses powering business-critical reporting. Ensure data integrity, accuracy, and availability for complex financial systems, including third party revenue ingestion pipelines; manage the external relationships as needed to drive upstream dependencies. Own the reliability of systems processing revenue, usage, and business metrics.
Cloud Storage & Reliability:
Architect disaster recovery, backup, and replication systems for petabyte-scale data. Ensure high availability and durability of data stored in cloud object storage (GCS, S3). Build systems that protect against data loss and enable rapid recovery.
Data Platform & Tooling:
Scale data processing infrastructure using technologies like BigQuery, BigTable, Airflow, dbt, and Spark. Optimize query performance, manage costs, and enable self-service analytics across the organization.
You might be a good fit if you:
Have 10+ years (not including internships or co-ops) of experience in a Software Engineer role, building data infrastructure, storage systems, or related distributed systems
Have 3+ years (not including internships or co-ops) of experience leading large scale, complex projects or teams as an engineer or tech lead
Can set technical direction for a team, not just execute within it
Have deep experience with at least one of:
Strong proficiency in programming languages like Python, Go, Java, or similar
Experience with infrastructure-as-code (Terraform, Pulumi) and cloud platforms (GCP, AWS)
Can navigate complex technical tradeoffs between performance, cost, security, and maintainability
Have excellent collaboration skills - you work well with both technical and non-technical stakeholders
Strong candidates may also have:
Experience with security and compliance requirements (ITGC, GDPR, financial controls)
Background in data warehousing, ETL/ELT pipelines, or analytics infrastructure
Experience with Kubernetes, containerization, and cloud-native architectures
Track record of improving data reliability, availability, or cost efficiency at scale
Knowledge of column-oriented databases, OLAP systems, or big data processing frameworks
Experience working in fintech, financial services, or highly regulated environments
Security engineering background with focus on data protection and access controls
Technologies We Use:
Data: BigQuery, BigTable, Airflow, Cloud Composer, dbt, Spark, Segment, Fivetran
Storage: GCS, S3
Infrastructure: Terraform, Kubernetes, GCP, AWS
Languages: Python, Go, SQL
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.
Developer Productivity owns the end-to-end experience of how engineers and researchers at Anthropic develop, build, test, and ship code at scale — from the source control and language ecosystems that underpin our monorepo, to the build and CI infrastructure that keeps thousands of daily builds running reliably across multiple cloud providers, to the developer acceleration tooling that deeply integrates Claude into engineering workflows.
Team Matching: Team matching is determined after the interview process based on interview performance, interests, and business priorities. Please note we may also consider you for different Infrastructure teams.
Responsibilities:
Own the technical strategy and roadmap for your area, translating team-level goals into concrete execution plans
Define infrastructure architecture, ensuring the hardest problems get solved — whether by you directly or by working through others
Design and build scalable, reliable distributed infrastructure and shared libraries that support high-volume workloads across all engineering teams
Own and evolve build environments, package management, and dependency systems to enable fast, reproducible builds
Define and implement language ecosystem standards, tooling, and frameworks that drive developer productivity across research and production workloads
You may be a good fit if you:
Have deep experience with build systems, CI/CD pipelines, and/or developer tooling in a large monorepo environment
Have strong proficiency in Python, Rust and/or Go
Are obsessed with developer productivity and reducing friction in the software development lifecycle
Have experience with container orchestration and infrastructure at scale
Have excellent communication skills and enjoy supporting internal partners to improve their development experience
Are excited about designing foundational systems and are comfortable working independently on ambiguous, high-impact technical challenges
Strong candidates may have:
15+ years (not including internships or co-ops) of experience in a Software Engineer role, building and operating large-scale developer infrastructure
3+ years (not including internships or co-ops) of experience leading large scale complex projects or teams as a tech lead
Experience with CI orchestration tools (Buildkite, Jenkins, GitHub Actions, or similar) and merge queue management at scale
Experience building or operating remote build execution systems (Bazel Remote Execution API, BuildBarn, BuildBuddy, or similar)
Experience with Nix/NixOS/Docker and managing large image / package sets at scale
Experience building CLI tools, developer-facing services, and GitHub API and automation workflows
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency.
This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams
Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms
Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively
Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation
Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout
Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production
Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption
We’d love to hear from you if you have:
3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems
Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows.
Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact
Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions
Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices
While it’s not required, it’s an added plus if you also have:
Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems
Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production
Experience building internal Slack tooling, workflow automations, or embedded support experiences
Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems
Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
ОфисNew York; San Francisco; London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.