Location: Remote - United States
About the Role
iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies.
Responsibilities
Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets.
Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline.
Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion.
Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives.
Build and maintain trusted relationships with executive, business, technology, and operational stakeholders.
Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks.
Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives.
Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients.
Identify expansion opportunities, account risks, and client needs and develop appropriate action plans.
Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives.
Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through.
Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap.
Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies.
Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation.
Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence.
Qualifications
8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles
4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution
Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships
Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives
Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion
Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred
Demonstrated ability to build relationships with senior and executive-level stakeholders
Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills
Able to influence outcomes across multiple departments and stakeholders without direct authority
Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred
Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms
Able to travel up to 50% of the time
Benefits
The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - Europe
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
Following Consensys's strategic transition into two independent entities (MetaMask for consumer platforms and Consensys focusing on protocols and institutional infrastructure), we are seeking an experienced Security Operations Center (SOC) Analyst to join our security organization. Consensys powers the core infrastructure driving the decentralized web, including Linea mainnet and the open-source Lineth ZK rollup stack recently donated to Linux Foundation Decentralized Trust. The SOC Analyst will be responsible for architecting, building, and operating a comprehensive 24/7 monitoring and alerting ecosystem across our entire digital asset footprint.
This role spans enterprise IT SaaS environments, core blockchain infrastructure, and Web3 smart contract security. The SOC Analyst will bridge traditional cybersecurity operations with cutting-edge Web3 threat detection, protecting our corporate IT stack (JumpCloud, AWS, Google Workspace, GitHub, Notion, Zoom), Linea mainnet infrastructure, and ecosystem DeFi protocols against emerging cyber threats and exploits using tools such as Hypernative, Hexagate, and Blockaid.
WHAT YOU’LL OWN
1. Enterprise IT Security & SaaS Monitoring
- Architect and maintain centralized log collection, SIEM integration, and incident response services across AWS (utilizing Amazon GuardDuty and AWS CloudTrail) and corporate IT services including JumpCloud, Google Workspace, GitHub, Notion, and Zoom.
- Develop custom detection rules and alert logic to detect unauthorized access, privilege escalation, credential compromise, and anomalous user activity.
- Ensure complete security logging visibility, audit readiness, and access control management across all corporate platforms.
2. Infrastructure & ZK-Rollup Monitoring (Linea & Lineth)
- Establish real-time security monitoring for Linea mainnet and the open-source Lineth ZK rollup stack (including Besu execution layer, Maru consensus, coordinator, and provers).
- Monitor RPC endpoints, sequencer performance, L1/L2 messaging reliability, state root finalization, and infrastructure telemetry.
- Collaborate with the DevOps team and core engineering teams to detect and mitigate infrastructure threats, DDoS attacks, and zero-day vulnerabilities.
3. Web3 & Smart Contract Threat Detection
- Implement and tune real-time Web3 threat monitoring platforms including Hypernative, Hexagate, and Blockaid.
- Build automated alerts to detect suspicious smart contract interactions, flash loan attacks, reentrancy exploits, liquidity drains, and unauthorized bridge activity on Linea mainnet.
- Perform onchain forensics and transaction trace analysis to safeguard ecosystem DeFi protocols and institutional assets.
4. Incident Response & Threat Hunting
- Serve as a primary responder for security alerts originating from IT SaaS, cloud infrastructure, and Web3 protocol layers, utilizing Grafana Cloud IRM to manage on-call rotations and incident management.
- Lead triage, investigation, containment, and post-mortem root cause analysis for confirmed security incidents.
- Proactively conduct threat hunting across system logs, cloud environments, and onchain transaction streams.
5. Security Automation & Detection Engineering
- Automate incident response playbooks and triage workflows using SOAR tools and custom scripts (Python, Go, Bash).
- Continuously refine detection rules to reduce false positives and improve Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR).
- Integrate automated containment mechanisms across access management, cloud IAM, and Web3 security providers.
6. Compliance, Governance, and Reporting
- Maintain detailed incident records, forensic evidence, and documentation in alignment with SOC2 and ISO compliance frameworks.
- Prepare security operational metrics, alert volume analysis, and threat reports for leadership.
- Ensure compliance with corporate security policies and access controls across all environments.
7. Threat Intelligence & Ecosystem Collaboration
- Monitor Web3 threat landscapes, tracking emerging smart contract exploit techniques and threat actors targeting L2 ecosystems.
- Coordinate with external security researchers, bug bounty programs, and Web3 security alliances to share intelligence.
- Participate in incident response drills, security reviews, and audit remediation with external security partners.
WHAT WE ARE LOOKING FOR
- 3–5+ years of experience in Security Operations, Detection Engineering, or Incident Response within cloud-native or Web3 environments.
- Hands-on experience configuring and maintaining monitoring, threat detection, and incident analysis services for AWS (such as Amazon GuardDuty and AWS CloudTrail) and enterprise IT platforms (JumpCloud, Google Workspace, GitHub, Notion, and Zoom).
- Direct experience using Web3 security and onchain monitoring tools such as Hypernative, Hexagate, and Blockaid.
- Deep technical understanding of Ethereum, L2 scaling architectures, ZK-rollups (Lineth stack, Besu execution, prover systems), and smart contract vulnerabilities.
- Proficiency in log management, monitoring platforms (such as Grafana), SIEM/SOAR platforms, and scripting languages (Python, Go, Bash, or SQL).
- Familiarity with SOC2, ISO 27001, NIST, or SANS security frameworks.
- Strong communication, problem-solving, and analytical skills in a fast-paced, remote-first environment.
BENEFITS OF THIS ROLE
- The opportunity to safeguard cutting-edge Web3 and ZK-rollup infrastructure at the forefront of blockchain technology.
- A dynamic and collaborative work environment with a passionate and talented team.
- Competitive compensation package, including salary, benefits, and performance-based incentives.
- A platform to influence the future of decentralized technologies and financial systems.
REPORTING STRUCTURE
- Reports to: Head of Security.
- Team: Working closely with our dedicated DevOps team, Head of Security, and Site Reliability Engineer, this role will serve as the founding member of the incident response team.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
About Our Client:
Our Client is a fast-growing procurement and technology company headquartered in Riyadh with operations across Saudi Arabia and Bahrain. We are building innovative solutions to simplify procurement processes, empower businesses, and create meaningful impact.
Role Summary:
As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. You'll collaborate extensively with product, frontend, and DevOps teams to architect and build highly scalable, efficient, and robust systems. Your contributions will directly enable our customers to optimize their procurement workflows and derive critical insights. This role demands a deep focus on crafting resilient APIs, optimizing database structures, and building seamless integration services that significantly enhance system performance and user experience.
What You'll Do:
— Lead System Architecture: Spearhead the architectural design of backend systems, ensuring they are secure, reliable, high-performance, and align with our long-term technical vision.
— Develop Scalable Solutions: Design and implement sophisticated backend services, APIs, and microservices for our advanced procure-to-pay platform.
— Cross-Functional Collaboration: Partner closely with product and other engineering teams to translate complex business requirements into elegant and effective technical solutions.
— Integrate and Innovate: Drive integrations with critical third-party systems, including enterprise-grade ERPs like Oracle Fusion, to expand our platform's capabilities.
— Optimize and Enhance: Take ownership of optimizing database queries and managing data storage solutions (with a focus on MongoDB), ensuring optimal performance and scalability.
— Troubleshoot and Evolve: Proactively identify, troubleshoot, and resolve complex issues in existing backend systems, implementing upgrades and enhancements to continuously improve performance and scalability.
— Mentor and Elevate: Provide technical leadership and mentorship to junior developers, championing best practices through rigorous code reviews and knowledge sharing.
— Ensure Operational Excellence: Implement comprehensive monitoring, logging, and alerting solutions to guarantee the health, reliability, and proactive management of our systems.
— Strategic Contribution: Play a pivotal role in strategic decisions regarding backend architecture, technology stack selections, and future platform evolution.
What You'll Bring:
— Extensive Backend Expertise: Strong hands-on experience as a MEAN Stack Developer with a proven track record of building and scaling complex backend systems.
— Distributed Systems Mastery: Deep experience building distributed and scalable backend infrastructure with a microservices-first design philosophy.
— API Design Proficiency: In-depth understanding and practical experience with RESTful API design and microservice architectures.
— Core Technologies: Proficient in Node.js, Express.js or Nest.js, with a solid grasp of building REST APIs, Websockets, SQL/NoSQL Databases (MongoDB), message queues, distributed caches, and data pipelines.
— Problem-Solving Acumen: Exceptional troubleshooting, debugging, and performance tuning skills.
Nice to Have:
— Experience with GCP deployments and pipeline management.
— Prior experience integrating with external systems, especially ERPs.
— Familiarity with AI/ML concepts and their application in backend services.
— Knowledge of monorepos and tools like Nx.dev.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business.
The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments.
What You'll Do
Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions.
Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast.
Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model.
Assist with the preparation of the monthly forecast and annual budget. Adjust the financial forecast model to reflect expected revenue and expenses as needed.
Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce.
Develop new revenue forecasting capabilities and systems for communicating changes.
Collaborate with Talent and Culture on position and headcount tracking/forecasting
Provide modeling and analysis to support pricing decisions led by the Product Marketing team.
Work on multi-year business cases with leadership, marketing and product management.
Develop and maintain granular analysis of our cost of acquisition through various sales channels.
Continually work to improve internal financial processes to gain efficiency.
Monitor business processes and develop tools to track trends and help inform finance leadership.
Prepare financials for annual 409a valuation
Prepare market analysis reporting with comparisons to similar SaaS companies.
What You'll Need
Undergraduate degree in Accounting or Finance
5+ Years related experience
Strong organization/documentation skills and attention to detail needed to be successful
Ability to communicate complex financial information to non-financial leaders
Netsuite, Zuora, Salesforce and Looker experience a plus, but not required
Advanced excel skills required (Knowledge of pivot tables, lookup methods, chart creation, and data integrity issues)
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Embedded Software Engineering to lead our Firmware organization and the embedded software at the core of every WHOOP device. This leader will set the technical and organizational direction for Firmware, develop engineering managers and senior technical leaders, and ensure the organization delivers reliably across an ambitious roadmap of new products, platform investments, and continuous improvements to products already in the field.
Firmware sits at the intersection of WHOOP’s hardware, sensing, algorithms, mobile software, manufacturing, and member experience. This role will lead multiple teams responsible for building stable, accurate, and power-efficient firmware platforms that operate continuously in highly constrained wearable devices. You will translate business and product priorities into clear technical strategies, build an organization capable of executing at scale, and strengthen the processes and platforms through which WHOOP develops and delivers firmware.
RESPONSIBILITIES:
- Lead and scale multiple Firmware teams with clear ownership and accountability, hiring and developing engineering managers, technical leaders, and senior individual contributors.
- Set the multi-year strategy for firmware in alignment with product and business priorities.
- Own predictable delivery across new products, platform investments, and sustaining work.
- Raise the firmware development and quality bar through strong planning, architecture and design reviews, CI/CD, automated testing, validation, release practices, and field feedback.
- Guide system architecture and major technical decisions that account for tradeoffs across member experience, power, performance, quality, cost, schedule, and long-term platform health.
- Partner across Hardware, Sensor Intelligence, Algorithms, Mobile, Product, Manufacturing, Quality, and Program Management to bring products from concept through production and continuous improvement.
- Establish meaningful engineering metrics and adopt tools and AI-enabled practices that improve quality and productivity.
QUALIFICATIONS:
- Proven experience leading multiple firmware or embedded software teams through engineering managers and senior technical leaders.
- Extensive experience shipping firmware for high-volume, constrained products.
- Deep technical fluency in C/C++, RTOS-based architectures, microcontrollers, device drivers, connectivity, low-power systems, and hardware-software integration.
- Track record of setting firmware architecture and improving development practices, including planning, design reviews, CI/CD, automated testing, release management, and quality measurement.
- Strong communication and leadership skills, with the ability to align Product, Hardware, Algorithms, Manufacturing, and senior leaders around clear priorities and decisions.
- Bachelor’s or advanced degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent professional experience.
Experience developing battery-constrained wearable products, physiological sensing systems, or other products in which firmware directly affects data accuracy preferred.
- Familiarity with embedded security, secure boot, over-the-air updates, device identity, and production provisioning preferred.
- Experience scaling engineering organizations in a high-growth environment and working with global suppliers or contract manufacturers preferred.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles.
Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm.
This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders.
Responsibilities:
People Operations Leadership
Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery.
Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement.
Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support.
Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts.
Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity.
Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy.
Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations.
Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk.
Talent Acquisition Operations
Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting.
Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows.
Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions.
Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners.
Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves.
Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity.
Partnership with People Programs, Systems & Analytics
Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI.
Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes.
Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes.
Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch.
Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information.
Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio.
Cross-functional Partnership and Change
Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes.
Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement.
Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost.
Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions.
Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs.
Qualifications:
15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations.
Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies.
Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery.
Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies.
Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement.
Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work.
Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks.
Strong program management, prioritization, change leadership, written communication, and executive communication skills.
Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations.
Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed.
About You:
You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care.
You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete.
You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience.
You are hands-on enough to understand how work gets done and strategic enough to build a model that scales.
You build trust through sound judgment, transparency, follow-through, and respect for confidential information.
You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement.
You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners.
What Success Looks Like:
People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms.
Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support.
Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources.
People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work.
Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function.
The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions.
Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time.
People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270*
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.
Location: Athens, Greece; Bangalore, India; Chennai, India; Delhi, India; Gurgaon, India; Hyderabad, India; Pune, India
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading financial technology company in Brazil, operating at the intersection of Finance, Technology, and Data. The company leverages technology and data-driven solutions to build scalable financial operations and improve decision-making across the organization.
What You’ll Do
Partner with Finance teams to understand business processes, rules, requirements, and operational needs, translating them into scalable data solutions.
Develop SQL queries, analyses, notebooks, dashboards, and automations to support Finance activities and decision-making.
Build and maintain data pipelines, transformation processes, and validation routines, ensuring reliable and traceable data.
Support critical Finance processes, including financial close, reconciliations, controls, and regulatory reporting.
Investigate data inconsistencies, identify root causes, and implement solutions to improve data reliability and process efficiency.
Implement data quality, monitoring, governance, and traceability controls.
Document business rules, workflows, processes, and technical solutions to ensure knowledge is clearly maintained and shared.
Collaborate closely with Finance, Engineering, Product, Data, Risk, and Audit teams.
Manage priorities and drive deliveries end-to-end, from understanding the business need through implementation and continuous improvement.
What You Bring
Strong hands-on experience with SQL, combined with practical experience in data analysis, transformation, and validation.
Knowledge of Python or another programming language, with the ability to develop analytical solutions and automate processes.
Experience working with ETL/ELT pipelines, data integration, and data processing, as well as notebooks, dashboards, or BI tools.
Strong ability to translate business rules and financial or operational requirements into technical logic and data solutions.
Understanding of data quality, governance, security, and traceability principles.
Familiarity with financial, accounting, or operational processes and the ability to collaborate effectively with both technical and business stakeholders.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Nice to have
Experience in Controllership, Accounting, FP&A, Tax, Treasury, or Regulatory Reporting.
Knowledge of IFRS, financial close processes, and regulatory reporting.
Experience with Databricks, Apache Spark, cloud platforms, APIs, or data lakes.
Knowledge of ERP systems, general ledgers, or subledgers.
Experience working in regulated and audit-driven environments.
Familiarity with automated testing, CI/CD, and data pipeline monitoring.
English level
Intermediate/Upper-Intermediate
Work Type:
Hybrid
Location:
São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Copenhagen, Denmark; Zagreb, Croatia; Nicosia, Cyprus; Prague, Czechia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: Montreal, Canada; Ottawa, Canada; Toronto, Canada
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Department overview:
The Senior Solutions Architect shapes the technical approach for moving employee technology support from reactive response toward predictive detection, safe self-healing, and higher value enablement. The role turns service needs into cross-platform architecture, reusable patterns, and clear implementation guidance. Working with engineering, operations, platform, security, and architecture partners, this individual makes technical tradeoffs visible and helps teams deliver solutions that can be operated and improved over time.
What you’ll be doing:
Architecture and technical direction
Lead technical discovery for complex, cross-platform employee technology opportunities and define target architectures, integration patterns, and implementation options.
Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording.
Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions.
Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability.
Platform architecture and integration
Define how
ServiceNow, Moveworks, Jira, Slack, Nexthink,
Jamf
, Microsoft Intune, Microsoft 365, Microsoft Graph, and related services exchange signals, context, actions, and outcomes where those platforms are in scope.
Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services.
Partner with platform owners to align solution designs with enterprise architecture, security, privacy, and operational standards;
identify
dependencies and ownership before delivery.
Guide designs that combine endpoint telemetry, service history, and employee context without
assuming that
a signal alone proves an
issue
or that automation always
warrants
an action.
Predictive support and AI
Design a portfolio of use cases spanning proactive detection, guided
self service
,
assisted
support, and controlled
self healing
, with criteria for choosing the
appropriate response
.
Define safeguards for AI assisted workflows, including source quality, evaluation, human review where needed, auditability, and paths for uncertain or failed outcomes.
Establish measurement approaches with service owners that separate automation execution, resolution, employee impact, and any verified change in support demand.
Evaluate
new technology
through focused proofs of concept and recommend where it should be adopted, improved, or deferred.
Technical engineering
Design or review advanced Python, PowerShell, JavaScript, and API based components when architectural risk or reuse
warrants
direct involvement.
Set expectations for code quality, version control, testing, performance, resilience, and documentation across automation solutions.
Engineering leadership and partnership
Review high-impact solution designs and resolve architectural tradeoffs with platform owners, security partners, and delivery teams.
Provide reference designs, decision records, and guidance that engineering teams can use in delivery.
Prototype selected high-risk elements to validate feasibility and guide production implementation of critical integrations.
Mentor engineers and contribute technical input to the employee technology roadmap.
What we are looking for:
Required
Significant experience
designing and delivering enterprise integrations or automation across multiple teams and platforms.
Evidence of making sound architecture decisions and guiding solutions from concept through production operation.
Strong knowledge of APIs, scripting or software engineering, security controls, reliability, and operational design.
Ability to explain technical tradeoffs and work effectively with engineering, operations,
platform
, and business stakeholders.
Degree in a relevant field or equivalent practical experience.
Experience developing reference architectures and guiding multi-platform engineering without formal line management authority.
Ability to assess AI enabled automation for safety, quality, maintainability, and measurable service value.
Preferred
Digital workplace and service platforms such as ServiceNow, Nexthink, Moveworks,
Jamf
, Intune, Microsoft 365, Jira, or Slack.
AI
assisted
service workflows, cloud services, and enterprise architecture methods.
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Brussels, Belgium; Brasilia, Brazil; Rio de Janeiro, Brazil; Sao Paulo, Brazil; Budapest, Hungary
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: Buenos Aires, Argentina; Yerevan, Armenia; Brisbane, Australia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: Independence, Missouri, United States; United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. Our teams bring together deep expertise across hardware, software, networking, data center infrastructure, and AI to build and operate the infrastructure behind large-scale GPU computing.
The team
You will build and lead the organization responsible for deploying and operating Nebius AI infrastructure at our Independence, Missouri campus. Your team will bring together data center IT operations, critical facilities, networking, logistics, operational readiness, and supporting functions.
You will work closely with hardware, network, engineering, cloud, commercial, and corporate teams to bring compute capacity into service and establish reliable, scalable operations.
The role
We are seeking a
General Manager, Data Center
to lead the organizational build-out, hardware deployment, operational readiness, and ongoing performance of our gigawatt-scale data center campus in Independence, Missouri. This is an on-site leadership role with responsibility for the Independence campus.
You will have autonomy to design the campus organization, select your leadership team, define reporting lines, and establish the operating model within agreed budgets and company standards. You will own operational readiness and campus performance across critical facilities and IT infrastructure, aligning people, systems, and service partners to deliver reliable customer capacity.
The facility is currently under construction. You will partner with construction, engineering, and critical facilities teams to align facility completion, commissioning, and handover with hardware deployment and operational readiness. You will establish the operating team and coordinate GPU, server, network, and storage installation, integration, acceptance testing, and cloud readiness with the responsible technical teams and service providers.
This role offers the opportunity to shape the operating practices that support Nebius as its AI infrastructure business grows.
Your responsibilities will include:
Organization Design and Leadership
Design and build the campus organization, including functional leadership, building and shift coverage, reporting lines, and clear decision authority.
Hire, lead, and develop directors, data center managers, and operations teams in partnership with Talent Acquisition and HR.
Own the phased workforce plan, aligning recruitment, training, contractor support, and leadership coverage with hardware deployment, acceptance testing, and production milestones.
Establish performance expectations, consistent technical competency standards, and succession plans that support reliable campus operations and sustained performance.
Operational Deployment and Readiness
Own the integrated operational readiness plan connecting facility completion and handover milestones, equipment delivery, hardware installation, network and storage integration, staffing, and customer service readiness.
Coordinate with construction and facilities teams to verify power, cooling, and space readiness before deployment; manage dependencies and escalate gaps that could delay bringing capacity into service.
Define operational acceptance criteria for the campus and deployed infrastructure, coordinate readiness and acceptance testing with technical owners, and accept or withhold operational handover against agreed requirements.
Ensure trained teams, tested procedures, critical spares, asset records, monitoring, and vendor support are in place before production operations begin.
Coordinate GPU, server, network fabric, storage, and cloud readiness with technical owners, and jointly confirm that released capacity can support customer workloads.
Sequence hardware installation, integration, and production changes to protect live environments as additional compute capacity comes online.
Campus Operations and Reliability
Own end-to-end campus operations across critical facilities and IT infrastructure, delivering agreed uptime, performance, and service levels.
Establish 24/7 coverage, maintenance governance, change control, incident command, root-cause analysis, and business continuity practices.
Ensure clear responsibility across power, liquid cooling, controls, hardware, networking, and cloud interfaces; hold owners accountable for corrective actions.
Use monitoring, automation, and performance reporting to improve deployment throughput, repair turnaround, reliability, and operating efficiency.
Financial Capacity and Asset Management
Own campus operating budgets, workforce costs, vendor expenditure, and forecasts within delegated authority; contribute to capital planning and investment priorities.
Align power, cooling, rack space, equipment, and staffing capacity with deployment plans, and address constraints affecting customer commitments.
Establish asset inventory, receiving, logistics, critical spares, repair, warranty-return, and secure disposition processes.
Track budget variance, rework, delayed capacity, and operational losses; drive corrective actions and report financial impacts clearly.
Partners, City Coordination, Safety and Executive Accountability
Serve as the primary operational interface with utilities, infrastructure providers, equipment manufacturers, vendors, and service partners.
Coordinate with City of Independence departments alongside Public Affairs and Legal on site readiness, permitting and inspections, utility interfaces, emergency preparedness, and ongoing operational matters; align external communications and commitments with the responsible teams.
Hold providers accountable for safety, quality, delivery milestones, response times, and contractual service performance.
Ensure safety, environmental, physical security, and applicable compliance requirements are implemented with the responsible specialists and corporate teams.
Provide executive visibility into launch progress, workforce readiness, operating performance, financial forecasts, and risks requiring decisions.
Operational Scalability and Leadership Development
Develop repeatable deployment standards, staffing models, acceptance practices, and operating procedures that support the campus as compute capacity scales.
Build leadership succession and delegation practices that sustain reliable operations and develop future infrastructure leaders.
Share lessons and operational improvements with the broader Nebius infrastructure organization.
We expect you to have:
10+ years of experience in data center, cloud infrastructure, or comparable mission-critical operations, including senior leadership responsibility.
A track record of building and scaling organizations and leading managers across multiple technical and operational functions.
Experience leading hardware deployment, infrastructure integration, operational acceptance, or major compute capacity expansion into production service.
Strong understanding of critical facilities, including power and cooling, and how those systems affect IT availability and high-density compute operations.
Leadership experience across compute, networking, storage, and infrastructure lifecycle management, with the technical judgment to coordinate specialist teams.
Demonstrated ownership of operating budgets, workforce planning, vendor performance, and executive reporting.
Experience leading incident response, change management, risk reduction, and service improvement in high-availability environments.
The ability to exercise sound judgment, make decisions with incomplete information, address underperformance directly, and align stakeholders around clear outcomes.
Ability to work on site in Independence, Missouri and provide visible leadership through deployment, launch, and ongoing operations.
Nice to have:
Experience in hyperscale, AI, GPU, or high-performance computing environments, including large-scale GPU deployments and high-density infrastructure.
Experience with liquid-cooled environments and the operational interfaces between cooling systems, GPU platforms, and network fabrics.
Experience managing multiple campuses or regional operations and transferring operating practices across sites.
Experience building operating organizations and establishing processes during initial hardware deployment and the transition into production service.
Experience using infrastructure automation, telemetry, and reliability data to improve capacity delivery and operating performance.
Key employee benefits
Health insurance: 100% company-paid medical, dental and vision coverage for employees and families.
401(k) plan: Up to 4% company match with immediate vesting.
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement: Up to $85/month for mobile and internet.
Disability and life insurance: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$240,500
—
$300,600 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Enterprise Sales Development Representatives (SDRs) responsible for outbound prospecting and pipeline generation across Ramp’s largest and most strategic accounts.
As Ramp expands its upmarket presence, you will help build and evolve the Enterprise go-to-market motion from the ground up. You will lead and develop high-performing SDRs who manage named books of business and navigate complex, multi-threaded enterprise sales cycles.
Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive enterprise pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Enterprise growth strategy.
WHAT YOU'LL DO
- Build and scale the Enterprise SDR function, including team structure, playbooks, and processes for a named-account motion.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, enterprise buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, enterprise prospecting, and active listening.
- Coach SDRs through complex, multi-threaded enterprise outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Partner with Sales and Marketing to develop and execute initiatives that advance company objectives.
- Report on team performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Enterprise Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into enterprise accounts with complex, longer sales cycles.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Ability to articulate contractual, technical, and financial value propositions to customers, including executive stakeholders.
- Proficiency with data-analysis tools, as well as familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements that increase conversion and efficiency.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building an Enterprise SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an HR Business Partner, you will support managers and employees throughout the employee lifecycle while helping Mistral AI build scalable people practices as the company grows. You will be a trusted partner, providing guidance on people matters and helping leaders make informed decisions.
You will work across both day-to-day people topics and longer-term initiatives, from employee relations and career development to performance reviews, learning, and talent retention. You will play a key role in creating a consistent employee experience across multiple countries while ensuring compliance with local employment regulations.
You will also help shape how the People team operates by improving policies, processes, and programs that support the business and reinforce Mistral AI's culture.
WHAT YOU WILL DO
- Partner with managers to provide trusted guidance on people-related matters.
- Support a positive and productive work environment by proactively addressing employee concerns and engagement.
- Use People metrics to inform decisions and provide insights to managers and leadership.
- Champion and reinforce Mistral AI's culture across the organization.
- Develop and evolve talent retention initiatives that support long-term employee growth.
- Design and improve learning, career development, and performance review programs.
- Build scalable People policies and processes that promote sustainable ways of working, including work-life balance.
WHAT WE'RE LOOKING FOR
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
- 5–8 years of progressive human resources experience, with most of that experience gained in a startup or high-growth environment.
- Experience supporting employee populations across multiple countries, particularly in EMEA, with a strong understanding of French employment law and human resources practices.
- Experience managing the employee lifecycle, from onboarding through retention and offboarding.
- Proven ability to develop and implement human resources strategies that support business goals and deliver measurable outcomes.
- Excellent communication and interpersonal skills, with the ability to build trusted relationships across the organization.
- Strong analytical and problem-solving skills.
- A hands-on approach, with experience improving human resources processes to increase efficiency, enhance the employee experience, and maintain compliance with employment regulations.
- A builder mindset with a practical approach to creating scalable people practices.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: APAC - Remote; LATAM - Remote; Middle East - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the role
We're looking for an experienced Business Development leader to grow Bybit Card, Bybit Pay and Bybit Fiat services through affiliates, KOLs, creators and communities. You'll directly manage a regional team of Business Developers and be responsible for turning affiliate activity into profitable new-user growth, first transactions, payment volume and revenue.
You'll hire and coach Business Developers, set regional priorities and incentives, and put clear processes in place to track results across markets. You'll also work with Payments leadership to turn product launches into campaigns. Selected B2B opportunities are part of the role, but dedicated internal teams handle the deeper negotiation, contracting and onboarding of qualified merchant and PSP leads.
What you will own
Hire, coach and manage Business Developers across priority markets. Set clear responsibilities and targets, recognize strong performance and address gaps early.
Decide where the team focuses its time and resources based on regional opportunities, partner performance and business priorities.
Grow affiliate, KOL, creator and community channels. Help BDs find the right partners, negotiate terms, get them active and develop relationships that continue to perform.
Build repeatable affiliate plans for Card, Pay and Fiat product launches, with the campaigns, content, landing pages and tracking needed to support them.
Set commission and incentive structures for BDs and partners. Reward meaningful promotion and measurable acquisition while keeping partner economics sustainable.
Put clear processes in place for pipeline management, account ownership, reporting and forecasting. Use the data to identify what works and replicate it across regions.
Help the team identify and qualify merchant, PSP and other payments opportunities, then hand strong leads to the relevant internal teams. Support strategic discussions when senior BD input is needed.
Work with Marketing, Growth, Product, Operations, Legal, Compliance and Finance to resolve blockers and keep partner activity moving.
What success looks like
Affiliate and KOL partners consistently promote the right products and bring in users who activate and transact.
The team can show results by market, BD, partner and channel, including first transactions, payment volume and revenue.
New launches have a reliable plan for activating relevant partners quickly.
BDs know what they own and can execute with limited day-to-day escalation to Payments leadership.
Incentives support growth without rewarding low-quality acquisition or unsustainable partner spend.
What we are looking for
Experience directly leading, hiring and developing a regional or distributed BD, affiliate or partnerships team.
A track record of building an affiliate or partner-led growth program from the ground up, including its incentives, processes and performance measures.
Strong knowledge of KOL, creator, affiliate and community acquisition, and the ability to judge partner quality and return on investment.
Experience managing a team against measurable acquisition, transaction-volume or revenue goals, including addressing underperformance.
The ability to turn business priorities into clear plans for a team and use performance data to change course when needed.
Commercial negotiation skills and the judgment to support important partnerships without losing focus on team performance.
Experience in crypto, iGaming, fintech, consumer apps or another affiliate-led business is highly desirable. An existing partner network is a strong plus; knowledge of merchants and PSPs is also useful.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
ГибридRemote - Europe
УдалённоseniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadBrussels, Belgium; Brasilia, Brazil; Rio de Janeiro, Brazil; Sao Paulo, Brazil; Budapest, Hungary
УдалённоleadBuenos Aires, Argentina; Yerevan, Armenia; Brisbane, Australia
Independence, Missouri, United States; United States
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks