Location: Almaty, Kazakhstan
Workplace: hybrid
Join the Storefront Team and help build the core customer-facing experience of our marketplace - from discovering partners and browsing product catalogs to product details, cart, and checkout. You’ll work on scalable backend solutions that provide a seamless experience across different partners while improving performance, personalization, conversion, and enabling the rapid integration of new partners.
Location: Georgia (country) 🇬🇪
Key Responsibilities
Developing backend services for a grocery storefront, including catalog, categories, search, PDP, cart, and checkout.
Working with large catalogs and assortments that depend on a specific store, warehouse, or user location.
Handling frequently changing prices, inventory, discounts, and product availability.
Validating the cart before checkout, including prices, availability, quantity limits, minimum order value, and store restrictions.
Supporting grocery-specific scenarios such as weighted products, unavailable items, and substitutions.
Integrating with catalog, pricing, inventory, order, payment, and delivery services.
Onboarding grocery partners with different APIs and data models.
Ensuring low latency, high availability, and resilience of customer-facing flows.
Skills, Knowledge and Expertise
Mandatory: proven experience in the grocery
5+ years of commercial backend engineering. With experience solving complex problems in high-load environments
Strong knowledge of Go programming language. Knows and has applied advanced features of the Go language in practice
Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment
In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems
Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS)
Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment
Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations
Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing
An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Grocery Team is responsible for building and evolving the customer experience for grocery delivery — from discovering stores and products to browsing the catalog, managing the cart, and completing checkout.
We’re looking for a QA Engineer to join our team
Key Responsibilities
Test the full grocery customer journey, including store selection, catalog, search, product details, cart, checkout, payment, and order creation.
Validate prices, discounts, inventory, product availability, and store-specific assortment across different locations and partners.
Test grocery-specific scenarios such as weighted products, substitutions, unavailable items, quantity limits, and minimum order values.
Test integrations between the storefront and catalog, pricing, inventory, order, payment, and delivery services, as well as external grocery partners.
Validate fallback and degradation scenarios when a partner or internal service is unavailable.
Ensure consistent behavior across mobile applications, WebView, and backend APIs.
Develop and maintain automated tests and contribute to API, integration, and end-to-end test coverage.
Participate in requirements reviews, test strategy, release validation, and investigation of production issues, taking ownership of quality throughout the product lifecycle.
Skills, Knowledge and Expertise
Experience with grocery/e-commerce products
Experience testing dynamic pricing, inventory, discounts, product availability, quantity limits, and minimum order value.
Good understanding of grocery-specific scenarios, such as weighted products, substitutions, unavailable items, and partial orders.
Experience testing integrations with catalog, pricing, inventory, order, payment, and delivery services, including third-party partner APIs.
Experience with REST and/or gRPC APIs and automated API testing; familiarity with tools such as Postman.
Experience creating and maintaining automated tests using frameworks such as Playwright, Cypress, Appium, or similar.
Ability to validate consistency across mobile applications, WebView, backend APIs, and distributed services, and troubleshoot partial failures and partner/service outages.
Nice to have:
contract testing, external partner integrations, performance/load/resilience testing, feature flags, A/B testing, and product metrics such as conversion, add-to-cart rate, checkout completion, error rate, and latency.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Rabat, Morocco
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Skills, Knowledge & Expertise
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Qualifications
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
What You’ll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes.
Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
Design, implement, test, and maintain reusable Claude Code Skills.
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.
Technical leadership over the other engineers: review, direction, unblocking.
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents.
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
Experience evaluating and improving non-deterministic AI solutions.
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility.
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review.
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers.
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
Consulting or professional services background.
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
Experience building internal developer tooling or standing up a platform capability.
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Our AI-Enabled Screening Process
As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Arlington, VA, United States
Job Title
Cyber Virtualization Engineer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Arlington, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
SITE 525 is seeking a highly skilled
Cyber
Virtualization Engineer
to support the development and sustainment of advanced cyber training environments. This role involves hands-on engineering of secure, scalable, and AI-enabled virtual ranges that emulate realistic, adversarial network conditions across IT and OT domains. These environments are used for cyber mission rehearsals, red/blue/gray team operations, and full-spectrum cybersecurity exercises. Must be willing to travel up to 25%. Responsible for designing, deploying, and maintaining advanced virtualized training environments that replicate realistic, large-scale, and adversarial network conditions. This position focuses on engineering and integrating dynamic, hypervisor-driven platforms and virtualization technologies to support cyber mission rehearsals, red/blue/gray team operations, and full-spectrum training exercises.
Key Duties
Engineer and implement scalable virtualized environments leveraging hypervisors (KVM, VMware, Hyper-V), virtual machines, containers, and software-defined networking across hybrid, edge, and cloud infrastructures.
Implement and manage virtualization stacks including private cloud platforms, hypervisor clusters, and orchestration frameworks for large-scale, multi-tenant environments.
Develop automation and orchestration tooling for provisioning, snapshotting, and lifecycle management of virtualized assets using Infrastructure-as-Code and CI/CD pipelines.
Integrate advanced traffic simulation capabilities (burst, steady-state, geo-distributed, AI/ML-driven) to emulate realistic user and system behaviors within virtual ranges.
Build and maintain frameworks and tooling for user and NPC emulation across virtualized environments to enhance operational realism, including threat emulation and defensive toolsets for network monitoring, incident detection, and response.
Implement observability pipelines for performance monitoring, traffic replay, autoscaling validation, and centralized logging in production-grade virtual infrastructures.
Administer and secure hypervisor platforms and virtual networking components, ensuring isolation, resiliency, and compliance for mission-critical environments.
Manage network and server infrastructure including Active Directory, identity management systems, and virtualized security controls.
Integrate third-party virtualization and orchestration tools to improve fidelity and scalability of training environments.
Support exercise operations including setup, execution, troubleshooting, and real-time scenario management for White Cell operations.
Collaborate with technical working groups and stakeholders to validate and enhance virtualization strategies for cyber training environments.
Apply knowledge of OT systems (SCADA, ICS, PLCs, IoT/IIoT) within virtualized contexts for realistic emulation.
Relevant Technologies & Tools:
Virtualization & Hypervisors:
VMware ESXi/vSphere, KVM/QEMU, Microsoft Hyper-V, Proxmox, OpenStack
Virtual Infrastructure Management:
VM lifecycle management, snapshotting, cloning, orchestration frameworks
Cloud & Containerization:
Private cloud platforms, AWS, Azure, Kubernetes (K8s), Docker, Podman, hybrid and edge deployments
Networking & SDN:
Virtual switches (vSwitch, vDS), software-defined networking, network segmentation, VPNs, dynamic Network-as-Code tools
Automation & IaC:
Infrastructure-as-Code (Terraform, Ansible, Packer,
Helm, Nomad
), CI/CD integration for infrastructure
Performance & Observability:
Metrics collection, centralized logging, traffic replay, load simulation, autoscaling validation
Security in Virtualized Environments:
Identity management, Active Directory (GPOs, tiered admin scripts), secure isolation of virtual ranges
Cyber Range Engineering:
Virtualized cyber training environments, adversarial network simulation, AI/ML-driven traffic emulation
Traffic Simulation & User Emulation:
Lariat, CMU GHOSTS, MITRE Caldera, Red Canary, Atomic Red Team, TRex, BreakingPoint, Locust, k6, custom Python/TypeScript scripts, AI-enabled agents
Compliance & Assurance:
NIST 800-series, ISO 27001, FedRAMP, CUI-compliant controls
Monitoring & Control Interfaces:
Custom dashboards for exercise operations, centralized scenario orchestration
Requirements
Bachelor’s or Master’s degree in Cybersecurity, Computer Engineering, or related field.
5+ years of experience in cyber engineering, network operations, or cyber range development.
Top Secret security clearance.
Proficiency in virtualization, containerization, and cloud technologies.
Experience with offensive and defensive cybersecurity tools and frameworks.
Familiarity with AI/ML integration in cyber environments.
Strong scripting and automation skills (e.g., Python, Bash, PowerShell).
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible).
Knowledge of OT systems and protocols.
Security certifications (e.g., CISSP, CEH, OSCP) are a plus.
Compensation
Competitive Hourly Pay
Benefits
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Muscatatuck, IN, United States
Job Title
Exercise Planner
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking an Exercise Planner to support the planning, coordination, and execution of cyber training events and exercises. The selected candidate will work with stakeholders to develop exercise objectives, coordinate resources, manage schedules, and ensure successful execution of training activities. This position requires strong project management skills and the ability to manage multiple projects simultaneously while supporting cybersecurity training initiatives within the Department of Defense community. The ideal candidate will be capable of working independently and collaboratively to develop and deliver realistic and effective cyber training events.
Key Duties
• Plan, coordinate, and execute cyber training events and exercises.
• Manage multiple projects with varying scopes, requirements, and timelines.
• Develop exercise timelines, milestones, and supporting documentation.
• Coordinate with stakeholders to ensure training objectives are achieved.
• Support the design and execution of cyber training scenarios.
• Track exercise planning activities and ensure deliverables are completed on schedule.
• Collaborate with internal and external participants to support exercise execution.
• Assist in resource coordination and scheduling for training events.
• Monitor project progress and provide status updates to leadership.
• Support after-action reviews and exercise improvement efforts.
Requirements
• Must have an Active Secret clearance.
• Bachelor's degree or equivalent experience.
• Ability to manage multiple projects with different scopes and timelines.
• Strong project management skills, with the ability to plan, execute, and manage cyber training scenarios effectively.
• Ability to work independently and in a team environment with minimal supervision.
• Experience in planning and managing cybersecurity training events within the DoD community.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Training Director II (Training and Development Manager)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Training Director II to lead the planning, development, coordination, and execution of cyber training programs in support of mission requirements. The selected candidate will work closely with leadership, stakeholders, and subject matter experts to identify training needs, establish learning objectives, and ensure effective delivery of training across cyber and multidomain environments. This position requires experience managing personnel, overseeing cyber training activities, and supporting realistic training scenarios within cyber range and test bed environments. The ideal candidate will possess a strong understanding of cyber operations, training development processes, and the technologies required to support advanced training exercises.
Key Duties
• Lead the planning, development, and execution of cyber training programs and events.
• Collaborate with leadership and subject matter experts to identify training requirements and develop effective training objectives.
• Supervise personnel involved in training development and delivery activities.
• Support Army and Joint Cyber Training exercises and training events.
• Develop and coordinate training schedules, materials, and resources.
• Oversee training activities conducted within cyber range and computer test bed environments.
• Ensure training objectives align with mission and operational requirements.
• Evaluate training effectiveness and recommend improvements to training programs.
• Coordinate with stakeholders to support the execution of training scenarios and exercises.
• Support the integration of OT/IT technologies, networking, cellular systems, and IT infrastructure into training environments.
• Assist in the development of realistic operational scenarios to support cyber training objectives.
• Provide reports, recommendations, and updates regarding training activities and outcomes.
Requirements
• Bachelor's degree or equivalent experience.
• Active TS/SCI security clearance required.
• Minimum of five (5) years of experience in cyber range or computer test bed environments.
• Minimum of five (5) years of supervisory experience.
• Minimum of two (2) years of experience conducting Army and Joint Cyber Training.
• Demonstrated experience collaborating with leadership teams and subject matter experts to identify training needs and create effective training objectives.
• Working knowledge of OT/IT technologies, cellular systems, networking, and IT management and implementation for training scenarios.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Colombia
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Argentina
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Chisinau, Moldova
We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation.
The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys.
The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework.
Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment.
Basic Requirements
• Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services.
• Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance.
• Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation.
• Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data.
• Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation.
• Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork.
• Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation.
Key Responsibilities
Mobile QA Testing Responsibilities
• Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle.
• Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications.
• Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing.
• Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths.
• Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios.
• Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions.
• Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks.
• Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs.
• Prepare and manage test data and test environments, including mocks or stubs where appropriate.
• Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information.
• Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases.
• Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders.
Quality, Security & Release Responsibilities
• Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done.
• Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls.
• Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality.
• Support release validation for development, test, staging, and production environments, including app-store candidate builds when required.
• Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities.
• Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations.
Required Skills & Qualifications
• 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications.
• Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing.
• Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing.
• Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework.
• Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin.
• Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms.
• Experience with Git-based version control and familiarity with CI/CD workflows.
• Experience using Jira or a comparable work-management and defect-tracking system.
• Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail.
• Good communication skills and the ability to collaborate across technical and non-technical teams.
Preferred Qualifications
• Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator.
• Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI.
• Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services.
• Exposure to performance, accessibility, security, or resilience testing for mobile applications.
• Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions.
• Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations.
• Familiarity with ISTQB practices or relevant testing certifications is considered an advantage.
Additional Information
• Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement.
• Location: Office-based or hybrid, depending on project and team needs.
• Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations.
Summary
This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.
ГибридseniorLimassol, Cyprus
ГибридheadLimassol, Cyprus
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