That is where Wistia shines. Our mission?
Why This Role Matters
The Senior Lifecycle Marketing Manager will play a critical role in helping our users discover, adopt and realize ongoing value with our product and features.
Who You'll Work With:
This role reports to our Senior Director of Demand Generation, and partners closely with the Growth Marketing, Content, Marketing Operations, Growth Product, Demand Generation and Customer Success teams.
What It's Like Working on This Team:
This is a hands-on, high-ownership IC role that will own the strategy and the execution.
Why is this role exciting?
Work Environment:
Remote — open to candidates anywhere in the US.
Key Responsibilities
Deeply understand our users and our product to help them succeed and grow
Own the strategy and execution of 1:many and 1:few lifecycle programs, primarily through email, focused on driving product adoption, feature awareness, and cross-sell/purchase readiness across trial and customer audiences — setting users up for the expansion moments that matter, upstream of the transactional triggers.
What We're Looking For
9+ years of email and lifecycle marketing experience at a B2B SaaS company, with a consistent track record of owning strategy and program outcomes — not just execution.
Why You'll Love Working at Wistia
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. Why?
We know the biggest investment we can make is in our employees, so we provide:
A competitive compensation package that includes employee stock options
401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
Fully paid healthcare, dental, and vision insurance premiums (family plans included)
Pre-tax FSA and Dependent Care Account
16 weeks of paid parental leave
Flexible Time Off.
Annual professional development stipend (courses, conferences, and more)
New hire bonus to enhance your home office setup
Pet insurance discount
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About Us
At Fundraise Up, we are reimagining the fundraising platform to create the fastest and most convenient way to donate to non-profit organizations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.
What you'll do
Build the methodology to forecast first-year revenue from new customers, using donation volume data instead of contract values.
Partner with Sales, RevOps, and Finance to validate pipeline data and keep deal value logic consistent with actual and expected donation behavior.
Design and maintain a standard model for deal value estimation, using internal benchmarks and historical donation patterns.
Build reporting that flags gaps between sales pipeline, donation data, and realized revenue.
Support forecast accuracy and board-level reporting, keeping CRM pipeline and financial models aligned.
Work with Product and Data teams to improve visibility into nonprofit donation flows.
Advise Sales on the financial structure of complex or high-impact deals.
Document the forecasting process so it can scale as the GTM team grows.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
5+ years of FP&A or revenue forecasting experience, ideally including exposure to working alongside a sales team or working in a Deal Desk function.
Comfort building a process from scratch, with no existing playbook to follow.
Strong financial modeling skills, including forecasting and scenario analysis.
Working knowledge of CRM systems, Salesforce preferred.
Experience in a transactional or volume-based revenue model (payments, donations, marketplaces, usage-based SaaS) is a plus.
Deal Desk title experience is not required. FP&A depth matters more.
Comfortable working directly with Sales leadership without formal authority over their team.
Compensation
The compensation range for this role is $138k - $150k OTE. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Additional
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Задачи:
— предоставлять исключительный клиентский сервис и поддержку консультантам, клиентам и страховщикам, выступая в роли первого контактного лица;
— отвечать на ежедневные запросы клиентов, консультантов и страховщиков по телефону и электронной почте;
— активно поддерживать продление полисов и новый бизнес, обеспечивая эффективное и точное выполнение всех действий в соответствии с согласованными SLA;
— управлять повседневной работой назначенного клиентского портфеля, включая выставление счетов, учет, претензии, андеррайтинг и администрирование;
— готовить черновые отчеты для клиентов по вопросам продления и новых бизнес-запросов;
— обеспечивать выполнение работы с первого раза, поддерживая высокие стандарты точности и соответствия требованиям FCA, Consumer Duty и защите данных;
— поддерживать актуальность клиентских записей и информации в системе администрирования полисов;
— быть образцом для команды, демонстрируя сильные клиентские сервисные навыки, технические знания и профессионализм;
— поддерживать менеджера команды в делегировании задач, наставничестве, обучении новых и существующих членов команды, а также участвовать в интервью;
— брать на себя ответственность за обращения и эскалации, обеспечивая своевременное разрешение и отличные результаты;
— проактивно выявлять возможности для улучшения процессов, качества обслуживания и способов работы.
Требования:
— подтвержденный опыт работы в клиентском сервисе в финансовом секторе или страховании не менее 3 лет;
— опыт работы в области группового риска, здравоохранения или корпоративных льгот не менее 3 лет;
— сильные организационные и тайм-менеджмент навыки, способность управлять приоритетами и соблюдать сроки;
— отличные коммуникативные навыки и уверенность в общении с клиентами и страховщиками на всех уровнях;
— высокая внимательность к деталям и сильное чувство ответственности за свою работу;
— позитивный, гибкий командный игрок, который любит поддерживать других и вести примером;
— навыки работы с Microsoft Office (обязательно);
— наличие отраслевых квалификаций, таких как IF7 или GR1, является преимуществом, но не обязательно.
Условия:
— работа в приветливой и поддерживающей команде;
— возможность работать в организации, отмеченной наградой Investors in Customers Gold за выдающийся сервис;
— гибридный формат работы после адаптации в роли;
— постоянное обучение, развитие и поддержка в получении профессиональных квалификаций;
— культура компании, которая искренне заботится о вашем благополучии, развитии и карьерном росте.
Who we are
At OneSoil, we’re building tools that empower farmers and agribusinesses worldwide. Our mobile and web apps help monitor fields, optimize inputs, and increase yields using satellite imagery and proprietary AI models. OneSoil is headquartered in Zurich, with offices in Poland, Ukraine, and Cyprus. Our technology is used across 4% of the world’s cropland. This year, we became the first company to launch an AI Agronomist globally.
What You’ll Do
Lead and grow a product-focused backend team.
Hire, mentor, and develop engineers to reach their full potential.
Shape the technical vision and architecture of our backend systems, ensuring scalability, security, and high availability.
Drive the delivery of backend features in collaboration with product managers, designers, and AI/ML engineers.
Foster a culture of technical excellence and ownership within the team.
Build products that leverage modern AI models to deliver value to farmers worldwide.
Improve development processes and team workflows to ensure consistent and timely delivery.
Act as a hands-on technical leader: design and review solutions, unblock the team, and contribute to critical code when needed.
You’re a Great Fit If You Have
5+ years of backend development experience, with strong Python expertise.
Experience leading and scaling a product engineering team.
Strong expertise in Python 3.12+, Django 4+, Django REST Framework, Celery, pytest, Redis, PostgreSQL, Docker, RabbitMQ, and AWS.
Familiarity with FastAPI and Kubernetes.
Bonus points for experience with PostGIS, Helm, or ArgoCD.
A track record of building and shipping scalable SaaS products.
A solid understanding of Agile methodologies and the ability to align engineering with product goals.
A passion for mentoring engineers and building healthy, high-performing teams.
Curiosity and excitement about AI/ML-driven products.
Proficiency in Ukrainian is a plus.
What We Offer
A distributed international team with the flexibility to work from anywhere.
A product that is changing how agriculture works and creating value for farmers worldwide.
A key role in defining our technical and team strategy as we scale.
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