Вакансии

Требования: — Владение языком программирования Java 11 и выше — Уверенное знание RestAssured, Playwright framework, Docker, Kubernetes, Allure — Уверенное знание git — Опыт работы с системами логирования Важно: — Гибридный формат работы, на период погружения требуется присутствие в офисе в Москве О компании: С 2008 года компания предоставляет услуги крупнейшим банкам и финансовым компаниям России. Основной продукт — программное обеспечение для финансовой отрасли ИС «AnyWay».

Требования: — Опыт работы DevOps-инженером от 3 лет, для senior от 5 лет. — Высшее техническое образование. — Уверенные знания Linux (Debian/Ubuntu), сетей и контейнеризации. — Опыт развёртывания и эксплуатации продуктовых Kubernetes кластеров. — Навыки работы с инструментами автоматизации: ansible, terraform, GitOps (Flux, ArgoCD). — Опыт администрирования баз данных и брокеров сообщений: Postgres, Redis, Kafka. — Опыт работы с системами мониторинга: Grafana, Tempo, Prometheus/VM, ELK Stack. — Понимание процессов и опыт работы с инструментами CI/CD (Gitlab ci). Условия: — Локация: Москва, гибридный формат или офис (метро Щукинская).

– Опыт тестирования mobile/web приложений (от 3 лет);

Задачи: — Самостоятельно прорабатывать технические решения, декомпозировать задачи, проектировать микросервисы с нуля и выводить их в прод; — Участвовать в формировании архитектуры, оптимизировать производительность и повышать отказоустойчивость распределенной системы; — Разбираться в существующей кодовой базе, поддерживать и рефакторить legacy-системы (включая компоненты на PHP); — Разрабатывать микросервисы с применением паттернов интеграции (Eventual Consistency, кэширование, circuit breaker); — Расследовать production-инциденты, локализовать проблемы и обеспечивать сквозную наблюдаемость систем (Observability). Требования: — Коммерческий опыт разработки от 5 лет; — Практический опыт ведения технически сложных задач (от анализа бизнес-требований и проектирования до релиза в прод); — Опыт разработки микросервисов и распределенных систем на Go от 2–3 лет; — Уверенное владение PHP (умение читать, сопровождать и безопасно рефакторить legacy-код); — Глубокое понимание микросервисной архитектуры и построения отказоустойчивых решений; — Уверенные знания PostgreSQL и SQL; — Практический опыт работы с Kafka, gRPC и Kubernetes (k8s); — Знание инструментов Observability: логирование, трассировка, метрики (Grafana, Prometheus, Sentry); — Опыт разбора и устранения сбоев на production. Будет плюсом: — Опыт работы в сфере e-commerce. Условия: — Участие в ключевой трансформации архитектуры масштабного проекта; — Высокие инженерные практики и современные стандарты разработки; — Полная занятость.

What You'll Be Doing Lead the technical development of several products built with PHP/Laravel and React. During the first few months, focus primarily on hands-on development (approximately 70% backend and 30% frontend) to gain a deep understanding of the products, business logic, codebase, and existing architecture.

Задачи: — участие в проекте Common Deployment Toolkit в Open Single Management Platform, направленном на упрощение развертки, конфигурирования, обновления и расширения продуктов ЛК в среде заказчика. Требования: — опыт работы с Go, Docker, Kubernetes, REST, RPC, знание принципов SOLID и шаблонов проектирования (Design Patterns), опыт работы с PostgreSQL. Условия: — возможность отклика через Runello-бот.

Задачи: — Работа в области SRE для игровых проектов. Требования: — Опыт работы с Linux и Unix системами. — Знание и использование Kubernetes, Docker, Helm. — Владение Python, Bash и Ansible для автоматизации. Условия: — Работа в компании Astrum Entertainment, одном из крупнейших российских разработчиков и издателей компьютерных и мобильных игр с портфолио более 20 игр, включая Warface и Perfect World. Откликнуться на вакансию можно через Runello-бот.

Задачи: — Руководство группой автоматизации и управления инфраструктурой. Требования: — Опыт работы с Kubernetes, Docker, Helm, Terraform, GitOps, Linux, PostgreSQL, Redis. Условия: — Грейд: Lead. — Формат работы: гибридный.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS - Senior Software Engineer, Flood Risk - Location: Espoo, Finland (relocation supported) - Team: Flood Risk, Flood Solutions - Reports to: Flood Risk Team Lead - Workplace model: Hybrid (minimum 3 days per week in the office) - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS We are looking for a Senior Software Engineer to turn ICEYE's flood observation history into data products that help customers understand flood risk at their locations and areas of interest. ICEYE has observed floods worldwide with its synthetic aperture radar (SAR) satellite constellation for years, so we know where water has gone, how deep it got, and how often it returns. We are turning our analysis catalog into predictive insights and building a product that gives customers near real-time understanding of flood risk for a location of interest. You will join a senior team where the data scientists and machine learning engineers build the flood models, and you make them work in production, 24/7. YOUR DAY-TO-DAY RESPONSIBILITIES You will own how flood risk gets from our models and data into customers' hands. In practice, that means: - Design and build the services and pipelines that compute, store, and serve flood risk for any location or area of interest. - Take models from notebooks to production with the data scientist and the ML engineer: tested, versioned code; reproducible inference; staged rollouts; and drift monitoring. A big part of the job is deciding what gets pre-computed and what runs at request time. - Design API-first. The contract is agreed before the code; the OpenAPI specification is the source of truth, and the documentation (reference, examples, changelog) lives in the repository as code, reviewed and validated in CI like everything else. - Build security and privacy in as a day 0 item: authentication, authorization, tenant isolation, least privilege, data minimization, and audit trails, so we can reproduce and explain every response we have served. You take part in threat modeling. - Run what you build, with automated tests and deployments, SLOs, dashboards and alerts, and automating away toil. This role includes an on-call rotation. - Design for data at scale (years of observations, customer portfolios of any size): data models, storage formats, partitioning and the batch versus streaming trade-offs, watching cost per request as closely as latency. - Make architecture decisions with our Staff Engineers (they work across the teams) and write them down as lightweight ADRs. - Mentor teammates and help the data and ML colleagues with production engineering practices (they will teach you flood science in return). WHAT WE ARE LOOKING FOR Must have - 5+ years building and running production software in the cloud (AWS, Kubernetes, Docker), owning design and delivery at senior level. - You have operationalized machine learning models: taken research or notebook code into a production service or batch pipeline, and kept it versioned, reproducible, and monitored after launch. - You have architected and built API-first products for external customers, and evolved them without breaking callers (versioning, error contracts, backward compatibility). - API documentation as code is normal for you: OpenAPI with real examples, generated references, docs checked in CI. - You design with security and privacy as the default, backed by practical experience in OAuth 2.0 and OIDC, authorization models, the OWASP API Security Top 10, and protecting customer data. - You have operated software 24/7; high automation, test automation, and observability (metrics, logs, tracing, SLOs, alerting) are what you live and breathe, and you have learned from real incidents. - Experience designing data-intensive applications: data modeling, storage formats, partitioning, and performance and cost at scale. - Deep proficiency in Python for production services and data processing, and you are comfortable reading (and refactoring) a data scientist's notebook. - Good communication; you can explain a technical trade-off to an engineer, a data scientist, a product person, or a customer, and you are comfortable shaping a product while it is still being defined. - Hands-on use of AI coding assistants and agents in your daily work, with judgment on where they help and where they do not. Nice to have - Go for the services where raw performance matters. - MLOps and model serving tooling (MLflow, ONNX, SageMaker, feature stores and the like). - Geospatial data at scale: rasters, xarray, rasterio, GDAL, PostGIS, Cloud Optimized GeoTIFF, Zarr. - Insurance, catastrophe modeling, or flood risk; knowing what an insurer does with a risk score at quote time helps a lot. - ISO 27001, SOC 2, DORA, or GDPR in a regulated data environment, including customer security reviews. - Terraform. APPLICATION PROCESS 1. Talent Acquisition Partner screening 2. Director interview 3. Live Coding and Whiteboarding 4. SVP interview   WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Architect on our Data Substrate team About the job Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones. You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you. Responsibilities In this role, you’ll: Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them. Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints. Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy. Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt. Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems. Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use. Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems. Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad. Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it. Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role. Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm. Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale. Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them. Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage. Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems. Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate. Proficiency in one or more of Python, Java, and Go. Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority. Experience elevating engineering standards and mentoring senior engineers across teams. Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production. Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership. Desired: Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation. Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy. Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data. A track record of measurable cost optimization on large data platforms. Networking and network security knowledge. Location This role will be remote, and based in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780. Based in the San Francisco Bay area, California: $243,680 - $274,140. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Задачи: — Поддержка стабильной работы Kubernetes-кластера и обеспечение высокой доступности сервисов — Проектирование и внедрение решений по управлению инфраструктурой с использованием Infrastructure as Code (Ansible, Terraform) — Разработка и поддержка процессов CI/CD — Управление жизненным циклом приложений в Kubernetes: установка, обновление, масштабирование — Обеспечение безопасности инфраструктуры и сервисов — Диагностика и устранение инцидентов — Улучшение производительности и оптимизация ресурсов — Настройка систем мониторинга и логирования — Интеграция с облачной инфраструктурой (создание, удаление, изменение ресурсов) Требования: — Знание CI/CD и опыт настройки пайплайнов в Jenkins, GitLab CI или GitHub Actions — Уверенное владение Git и Git Flow — Опыт создания и управления контейнерами с Docker и Docker Compose — Знание Linux, включая bash-скрипты и администрирование — Понимание основ сетей: TCP/IP, DNS, HTTP/HTTPS, VPN, балансировка нагрузки — Опыт работы с Kubernetes: разворачивание кластеров (kubespray, kubeadm, вручную), знание компонентов (etcd, kube-apiserver, kubelet, CNI, ingress-контроллеры), устранение проблем — Управление инфраструктурой через Terraform — Автоматизация конфигурации серверов с помощью Ansible — Установка приложений в Kubernetes через Helm — Опыт работы с облачными провайдерами AWS, GCP, Azure, Cloud.ru — Настройка систем мониторинга и логирования (Prometheus, Grafana, Loki, ELK) Будет плюсом: — Опыт работы с VictoriaMetrics — Глубокие знания CNI и ingress-контроллеров Условия: — Конкурентная заработная плата и годовая премия — Официальное оформление согласно ТК РФ, выплаты 5 и 20 числа каждого месяца — Пятидневная рабочая неделя с короткой пятницей — Культура открытости, наставничества и взаимопомощи — Возможность повышения компетенций и работы над сложными проектами — Участие во внешних мероприятиях, конференциях и форумах — Карьерные перспективы в компании и экосистеме Сбера — Выгодные программы кредитования и вкладов в Сбере — Льготная ипотека, включая рефинансирование — Бесплатное обслуживание СберКарты с кэшбэком до 10% бонусами СберСпасибо — Доступ в СберКлуб с корпоративными скидками и программами партнеров — Бесплатная подписка «СберПрайм+» с сервисами Окко, Сбермобайл, СберЗвук и др. — Скидки в СберСтрахование — Корпоративная пенсионная программа — Скидки на онлайн изучение английского языка — Активная корпоративная жизнь, награды и подарки — Комфортный офис в центре Москвы (МЦК / м. Кутузовская) с тренажерным залом, open-space, кухней и кофемашиной

Задачи: — Администрирование и поддержка Linux-инфраструктуры. — Аудит CI/CD-процессов и помощь смежным подразделениям в разработке конвейеров сборки. — Администрирование Git-серверов, настройка и поддержка хранилищ артефактов и библиотек для управления зависимостями. — Настройка, администрирование и интеграция объектных хранилищ (S3-совместимых) для нужд бэкапов, хранения статики или данных приложений. — Настройка, конфигурирование и поддержка балансировщиков нагрузки для распределения трафика и обеспечения отказоустойчивости. — Диагностика сетевых проблем и обеспечение связности между сервисами. — Поддержание базовых практик информационной безопасности. — Настройка сбора и анализа логов, а также мониторинга состояния инфраструктуры. Требования: — Опыт администрирования Linux. — Понимание процессов CI/CD. — Понимание сетевых технологий на базовом уровне. — Опыт администрирования балансировщиков нагрузки. — Опыт администрирования систем контроля версий, систем хранилищ артефактов и библиотек, S3-хранилищ. — Преимущество: знание принципов работы и опыт администрирования Kubernetes (k8s). — Знание основ информационной безопасности и принципов поддержания ИБ-гигиены. — Умение работать с opensearch/elasticsearch. — Знание языков программирования Golang, Python, JavaScript. Условия: — Официальное трудоустройство, гарантированная заработная плата. — Работа в офисе у метро Белорусская. — График работы 5/2 с 08:00 до 17:00, пятница до 15:45. — Ежегодный оплачиваемый отпуск 28 дней. — Бесплатный проезд в Метрополитене и на МЦК. — Бесплатный корпоративный тренажерный зал. — Ежегодная индексация заработной платы. — Корпоративные мероприятия и поддержка сотрудников. — Материальная помощь в жизненно важных ситуациях. — Бесплатное обучение и повышение квалификации в Корпоративном университете Транспортного комплекса Москвы. — Поддержка и предложения от Профсоюзной организации. — Привилегии по зарплатным картам от банков партнеров: ВТБ, Сбербанк, Газпромбанк. Работа в ЦОДД Правительства Москвы — возможность делать город безопаснее, современнее и удобнее.

Location: Egypt ABOUT THE ROLE Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on. Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed. We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts. WHY THIS ROLE This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business. The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers. KEY RESPONSIBILITIES Team Leadership & People Management Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time. Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business. Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person. Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem. Operational Leadership Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations. Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures. Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets. Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply. Building a 24/7 Service Operations Function Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments. Build out-of-hours models that make good use of the team, without burning people out. Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation. Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support. Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts. Escalation Management to Level 2 and 3 Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary. Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover. Track every escalated issue through to resolution, keep customers informed, chase when timescales slip. Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base. Hosting Support Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics. Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service. Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence. Infrastructure Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams. Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost. Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time. Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective. Tooling, Automation & AI Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required. Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort. Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers. Performance, Reporting & Compliance Set and track SLAs and internal service levels for response and resolution, by severity. Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO. Lead the response to major incidents, with clear and timely communication to customers following a well-documented process. Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors. Requirements WHAT WE'RE LOOKING FOR Essential Experience Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product. Experience leading several teams through team leads, at senior management level. A track record of building or reshaping a support or operations function, not only running an existing one. Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models. Experience managing escalations into engineering teams and holding them to agreed timescales. Experience running SLA-based support for business-critical customer systems. Experience owning an operational budget, including hosting and infrastructure costs. Technical Knowledge Strong grounding in incident, problem and change management (ITIL or equivalent). Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time. Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code. Comfortable with service desk platforms, reporting and automation. Leadership & Interpersonal Skills Calm and clear with customers and senior colleagues, especially when things go wrong. Uses data to manage performance and to make the case for change. Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority. Thinks beyond their own function, and is comfortable representing operations at leadership and Group level. Fluent Business English communication. Desirable Hands-on experience with Zoho Desk or a comparable service desk platform. Experience introducing AI-assisted support, knowledge-centred support or self-service. ITIL 4 certification. Additional languages, particularly French, German, Italian. Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2. Experience with cloud cost management or FinOps practices. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,900–$6,000 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: London, UK We are looking for a Solutions Architect with strong architecture and technical leadership experience to guide technical conversations, review system design and codebase quality, and support roadmap planning. In this role, you will lead a squad through technical direction and mentoring without writing production code. The Retail Platform project is focused on reviewing and shaping the technical direction of a distributed cloud based product. You will work closely with senior engineering stakeholders to support architecture decisions, assess delivery scope, and align roadmap planning with timeline constraints. Lead technical conversations with senior engineering stakeholders Review the existing codebase and assess its performance Assess backlog scope against delivery dates Shape the roadmap based on scope and timeline constraints Review the architecture of large distributed cloud systems Evaluate technical designs created by other team members Lead the squad through technical direction Mentor team members through technical guidance Take responsibility for the squad's technical guidance Collaborate with stakeholder contacts in daily work Experience with architecture of large distributed cloud systems Experience reviewing technical designs created by other contributors Experience with code review and performance assessment of a codebase Experience assessing backlog scope against delivery dates and supporting roadmap planning Experience with TypeScript, Node.js, and React Experience with AWS, including EKS, Lambda, and RDS Experience with Kubernetes Experience with GraphQL and REST Experience with Terraform Experience with Helm Experience with GitHub Actions Experience with Jest and Pact Experience with DataDog or a similar observability tool Experience with Playwright Experience with migration from Sitecore Cirium bonus

Location: Москва IТ B2C — самая крупная экосистема в Сбере. Нас более 8000 человек в 18 городах России. Мы занимаемся разработкой и развитием розничных решений, помогая сделать сервисы Банка доступнее, безопаснее и удобнее. Обязанности * Развивать и поддерживать инфраструктуру в Yandex Cloud и on-prem: виртуальные машины, сети, маршрутизацию, DNS, балансировку, security groups и объектное хранилище * Эксплуатировать тестовые и production-кластеры Kubernetes: Helm-релизы, Ingress, Istio, конфигурацию workloads, обновления, миграции и разбор проблем с rollout/rollback * Развивать CI/CD в Jenkins и GitLab CI: сборку контейнеров, публикацию артефактов, доставку приложений, перенос репозиториев и пайплайнов * Развивать наблюдаемость: Prometheus, Grafana, OpenTelemetry, Zabbix/Monium, централизованные логи и алерты; разбирать проблемы доступности, производительности и качества телеметрии * Поддерживать эксплуатационный контур: резервное копирование и проверку восстановления, сертификаты, доступы и секреты, PostgreSQL, Kafka/Kafka Connect и интеграции со смежными системами * Автоматизировать повторяемые операции на Bash/Python, поддерживать конфигурацию в Git, готовить runbooks и фиксировать проверяемый результат изменений * Работать вместе с разработчиками, тестированием, ИБ, поддержкой и внешними провайдерами; участвовать в разборе инцидентов и улучшении архитектуры * По мере необходимости участвовать в инфраструктуре AI-агентов: контейнеризации, разработке tools/skills, тестировании и безопасном деплое Требования * Уверенное администрирование Linux и системную диагностику: процессы, файловые системы, сеть, systemd, журналы и ограничения ресурсов * Понимание TCP/IP, HTTP/HTTPS, DNS, TLS, NAT, VPN, балансировки и принципов маршрутизации * Практический опыт с Docker, Kubernetes и Helm в production или близком к production окружении * Опыт построения и сопровождения CI/CD хотя бы в одной системе: GitLab CI, Jenkins, GitHub Actions или TeamCity * Умение строить мониторинг и алертинг на базе Prometheus/Grafana и разбираться в метриках и логах приложений и инфраструктуры * Уверенный Bash; Python на уровне автоматизации повседневных задач * Понимание принципов резервного копирования, управления секретами и доступами, безопасной работы с production * Базовые навыки эксплуатации PostgreSQL и SQL, достаточные для диагностики и типовых административных задач * Умение работать через Git, проводить изменения с планом проверки и отката и писать понятную техническую документацию * Опыт использования AI агентов **Будет плюсом** * Опыт работы с публичными облаками * Istio или другой Service Mesh; OpenTelemetry; Zabbix; Kafka/Kafka Connect * Terraform, Ansible или другие инструменты Infrastructure as Code и управления конфигурацией * Более глубокое администрирование PostgreSQL: репликация, backup/restore, диагностика производительности * Опыт разработки внутренних инструментов и интеграций на Go или Python * Практический опыт с AI-агентами и расширением их возможностей через tools, skills или extensions * Опыт работы с продуктами ARQA Условия * Гибридный формат работы (Поклонная 3к1) * Ежегодный пересмотр зарплаты и годовая премия * Расширенный ДМС и льготное страхование для семьи * Уникальная система обучения Сбера для профессионального и карьерного развития * Выгодная ипотека для сотрудников * Подписка Прайм с возможностью совместного использования на трёх близких * Вознаграждение за рекомендацию друзей в команду Сбера * Корпоративная пенсионная программа.

Проектирование, развертывание, поддержка и оптимизация Kubernetes-кластеров "с нуля" для production-среды. Стек: Linux, RHEL, CentOS, Debian, Ubuntu, RedOS, AstraLinux, TCP/IP.

Responsibilities: — Setup and support of managed trading platforms for growing brokerages. Requirements: — Experience with Linux, Kubernetes, Docker, Ceph, Cloudflare, Google Kubernetes Engine, CI/CD, and Monitoring. Benefits: — Remote work opportunity.

Location: United States How We Build Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk. Our Tech Stack Ruby on Rails AWS Sidekiq MySQL Redis What the Role Is Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives. Who You Are Strong software engineering skills — you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces Experience building security into production systems — you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation Deep hands-on Terraform expertise — you own IaC, not just contribute to it Proven AWS experience at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas Experienced operating Kubernetes in production — you've debugged the hard stuff, not just deployed the easy stuff Comfortable designing and improving CI/CD systems — CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime Strong observability instincts — Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy Experienced with on-call and incident management — you've run the post-mortems and actually changed things afterward Comfortable supporting developers across local, staging, and production — you're a resource, not a gatekeeper You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You Will Make An Impact Infrastructure ownership — manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure Software and automation — ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate Secure infrastructure defaults — build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift CI/CD reliability — keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials Developer support — be the person engineers turn to when environments break; unblock them fast across local, staging, and production Monitoring & alerting standards — define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements Recovery readiness — validate backups, restore procedures, and failover paths through regular recovery tests Incident response — lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice Platform strategy — shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way Why This Role Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area The infrastructure is solid and actively evolving — you'll shape how reliability and security are built into the platform as it grows This is a staff-level role with real cross-team visibility — you'll influence how Babylist engineers build and ship, not just keep the lights on You'll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $226,673 to $271,991 + target 20% annual bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.