Вакансии

🎬 Сниматься в разговорных видео на английском для Instagram, TikTok и YouTube.

Location: Madrid About the role We are looking for a Live Content Producer to join our Live Content team in Madrid. You will help prepare, organise and update content for live sports programmes, working closely with producers and editors to ensure that information is accurate, clearly presented and ready for broadcast. During live events, you will write and update captions, headlines and on-screen graphics in English, responding quickly to developments and changes. This role is suited to someone with some practical experience in television or media, a strong understanding of football and excellent organisational skills. What you'll be doing Prepare and organise editorial content ahead of live programmes, ensuring materials are complete, accurate and ready for broadcast. Help maintain programme rundowns and keep content in the correct running order, coordinating updates with producers and editors. Write, check and update live captions, headlines and on-screen graphics in English. Follow match developments and relevant sports news, identifying information needed for live coverage. Respond quickly to breaking news, changes in programme order and last-minute editorial requests. Coordinate with editorial and production colleagues to keep content aligned with the programme’s requirements and Sporty Group’s editorial standards. Maintain accuracy and consistency across names, scores, statistics, grammar and sports terminology. What you'll bring Some practical experience in television, broadcasting or media, ideally involving content preparation, organisation or editorial coordination. Strong knowledge of football, including major leagues, competitions, teams and current news. Excellent written English, with the ability to produce clear, concise and accurate text. Strong organisational skills and attention to detail, particularly when managing several content elements or changing priorities. The ability to stay focused, communicate clearly and work efficiently during live broadcasts. A collaborative approach and a willingness to learn and take on responsibility. Familiarity with programme rundowns, on-screen graphics or other live production tools. Basic video editing skills, particularly Adobe Premiere Pro. Experience creating or editing sports content for digital or social media platforms. If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners. Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners. What you’ll be doing As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries. Day-to-day in this role you’ll: Content Ownership: Build and maintain the process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows. Consolidate what exists today into one coherent, findable, and trustworthy source, and keep it current as processes change. Training Design & Delivery: Organise, facilitate, design and/or deliver onboarding and upskilling programmes for internal operations teams and external BPO agents — live sessions, workshops, and self-serve modules in Cornerstone. You'll apply sound instructional design: define what someone needs to be able to do, build the shortest path to getting them there, and measure whether it worked. Stakeholder Management: Work across operations team leaders and process owners to understand how each process actually runs, align on what "correct" looks like, and drive adoption of new or updated ways of working. You will influence without direct authority, which makes this a core part of the role rather than an add-on. Build the Quality Framework : Establish our quality assurance approach from the ground up, together with the Operations team — defining what gets checked, how it's scored, and how often. Then close the loop by translating what the checks surface into the next round of content and training improvements. Continuous Improvement & Scale: Proactively identify where unclear process, content, or training is driving errors, rework, or long handling times, and close those gaps before they become escalations – staying close enough to the work, through quality reviews, agent feedback and performance data. You’ll design CTQ for reuse and consitency across 30+ countries and multiple delivery partners rather than rebuilding market by market, while leaving room for genuine local differences. Our humble expectations: Experience : 3–5 years in operations, learning & development, process enablement, or customer support — preferably in a marketplace, e-commerce, delivery, or other fast-paced operational environment. We're open on background: what matters is that you've built content and training for people doing repeatable operational work. Content & Training: Demonstrated experience creating operational content (SOPs, process documentation, knowledge-base articles) and designing and delivering training to distributed, multicultural teams. Formal instructional design or adult learning knowledge is a strong plus. Analytical Mindset: Comfort working with quality and performance data to spot where processes are breaking down and prioritise what to fix first. Ownership: Ability to work independently in an ambiguous environment, set your own starting point, and drive changes through to adoption without close direction. Mess doesn't paralyse you — you sequence a clean-up, make concrete decisions on the best available data, and get on with it. Teaching Instinct: You're a natural simplifier who'd rather write three clear pages than fifteen thorough ones, and you adapt how you teach to the audience in front of you — including stakeholders more senior than you. You build trust quickly with operational teams and can get busy people to give you what you need. Bonus points Experience with BPO or outsourced operations teams, or setting up a quality assurance framework from scratch. What we offer A blank page, not a maintenance job. A global quality assurance framework doesn't exist yet — you'll build it from the ground up with the Operations team, and consolidate scattered documentation into something people actually trust and use. Genuine global scope at IC level. Your work reaches internal Operations teams and external delivery partners across 30+ countries, with exposure to the wider DoorDash network. Measurable impact. This isn't content that disappears into a wiki — you'll see handling times, error rates, and agent confidence move as a direct result of what you build. Real autonomy. You set the roadmap and decide where to start. No one looking over your shoulder. Career growth in a fast-moving sector. A dynamic environment at the centre of delivery and e-commerce, with room to grow as the function you're building matures. Salary package and benefits , plus discounts on Wolt orders. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

We're looking for a Senior Content Marketing Specialist to shape and create impactful, thought-leadership led content across our 6 monthly brand campaign cycles, plus additional ICP tracks as needed, while owning customer advocacy content - e.g. case studies.

Location: EU Remote; Bangalore Workplace: Remote ABOUT THE ROLE We are looking for an experienced software engineer to design, build, and evolve scalable, reliable backend infrastructure that powers Cyberhaven's data security platform. You will work on technically challenging problems involving distributed systems, asynchronous processing, high-throughput data pipelines, storage systems, and cloud-native infrastructure. Our team builds and operates core platform services that process large volumes of data across distributed environments. We focus on scalability, reliability, performance, and efficient resource utilization while continuously evolving our architecture to support new capabilities and growing workloads. This is a hands-on engineering role with significant architectural ownership and opportunities to influence technical direction across the platform. We value engineers who understand how complex systems behave under load, reason about failure scenarios, and make pragmatic engineering trade-offs. WHAT YOU’LL DO - Design, build, and evolve scalable distributed backend systems and high-throughput data processing pipelines. - Develop reliable, high-performance services with a strong focus on concurrency, efficiency, and fault tolerance. - Design and improve event-driven architectures, asynchronous workflows, and distributed coordination mechanisms. - Solve complex engineering challenges involving consistency, retries, idempotency, deduplication, backpressure, and failure recovery. - Make architectural decisions involving distributed storage, messaging systems, and data processing strategies. - Identify and eliminate performance bottlenecks, improving throughput, latency, resource utilization, and infrastructure cost efficiency. - Drive architectural improvements and modernization of existing systems while maintaining production stability. - Own critical services end-to-end, from technical design and implementation to deployment, monitoring, and production operations. - Lead technical design discussions, evaluate architectural trade-offs, and establish engineering best practices. - Collaborate across engineering teams to define technical direction, develop platform capabilities, and solve complex cross-service challenges. WHO YOU ARE - Strong software engineering experience designing, building, and operating complex production backend systems. - Deep understanding of distributed systems fundamentals, concurrency, asynchronous processing, consistency, and fault tolerance. - Strong proficiency in Go, or comparable backend programming experience with the ability to become productive in Go. - Experience designing and operating systems using messaging technologies such as Kafka, Google Cloud Pub/Sub, or AWS SQS. Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Снимать короткие вертикальные видео на английском языке длительностью 15–60 секунд. • Точно повторять подачу, эмоции и механику предоставленных видеореференсов.

Задачи: вести AI-видео продакшн end-to-end, строить промпт-библиотеки, LoRA и воркфлоу как систему, задавать планку качества, приносить новое раньше рынка.

• Развивать content strategy вместе с фаундером и COO.

Key requirements: Claude, Perplexity.

Location: San Francisco, CA, USA About the Role People increasingly find financial products by asking ChatGPT, Gemini, and Google's AI Overviews and AI Mode instead of scrolling search results. Chime's Organic Growth team helps members find Chime without paid media. Chime is already one of the most visible brands in AI answers in several core banking categories, and we want to widen that lead. We're hiring a Content Marketing Manager, SEO & AI Search to own the content and citation work that wins in AI search. You'll run Chime's blog from planning through publishing, run our AI-powered content workflows, and earn Chime coverage on the third-party sources AI models trust most. You'll partner closely with our Principal, AI Search Strategy & SEO, who sets Chime's AI search strategy, priority categories, targets, and measurement. You'll own the content that helps us hit those Visibility targets. This is a hands-on role with plenty of room for strategy. In the same week you might find a citation gap in a high-value category, brief a publisher partner, move a refreshed article through compliance review, and publish it in our CMS. In this role, you can expect to Own Chime's blog and editorial content plan for SEO and AEO. You'll turn priority categories, prompt data, and member insights into a sequenced roadmap that helps Chime own its story and earn accurate, positive citations in AI answers. Run the editorial calendar and keep a steady publishing cadence. Structure content so AI models can find, understand, and cite it, with clear answers, clean formatting, and accurate, current product details (like rates, limits, and eligibility) in Contentful. Lead content across Chime.com, including product launches and seasonal moments with Product Marketing. Lift conversion on the blog and site through inline CTAs, email capture, stronger conversion paths, and regular CRO testing. Manage the day-to-day relationship with AirOps, our AI content optimization platform, and automate manual steps in the content lifecycle, from drafting and optimization to disclosures and CMS publishing. The goal is faster turnaround without losing quality. Lead offsite visibility with affiliate and publisher partners, and manage the AI visibility budget. Find where Chime is missing from the sources AI answers cite, brief partners on accurate product information, and track placements from request to live. Move content through Legal & Compliance and partner bank review, managing a high-volume queue and using AI-assisted pre-review tools to speed up approvals. Work with PR, Brand, Social, YouTube, and Help Center so what the web says about Chime is accurate and consistent. Track citations, AI visibility by topic, rankings, traffic, and enrollments. Run experiments on format, structure, and CTAs, and bring what you learn to the weekly organic performance review. To thrive in this role, you have 5+ years of experience in editorial strategy, content strategy, or SEO content, with a track record of growing organic visibility, traffic, or conversions. Hands-on AEO/GEO knowledge: how LLMs and AI answer engines choose and cite sources, and how content structure, accuracy, and third-party coverage affect visibility. Experience with AI content tools and workflows (for example AirOps, Profound, or LLM-based writing and optimization tools), and real enthusiasm for automating repetitive work. Experience publishing in a regulated industry such as financial services, fintech, insurance, or healthcare, including managing content through legal and compliance review. Hands-on experience with a CMS (Contentful preferred) and with Jira or similar ticket-based workflows. Experience managing freelancers, agencies, or external partners, including timelines, quality, and budget. Strong writing and editing skills, a sharp eye for accuracy, and the ability to turn performance data into clear recommendations. Ability to manage many workstreams and stakeholders at once in a fast-changing area, with little supervision. #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $105,000 — $145,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

• Развивать контент-стратегию вместе с командой: направления, форматы, воронка от TOF до BOF. • Отслеживать, что работает в TikTok, Reels и Shorts, и превращать находки в повторяемые форматы.

▫️Опыт ведения Web3-проектов - обязателен. ▫️Уровень английского - не ниже B2.

H Company is looking for a Social Media and Content Strategist Community to lead social, long-form content, leadership visibility, and community engagement.

▪️Формировать контент-стратегию, tone of voice и узнаваемый стиль бренда. ▪️Разрабатывать и запускать креативные кампании, спецпроекты и коллаборации.

- Content maker/SMM sohasida 1yil tajriba; -Telefon yoki kamera orqali sifatli video olishni bilish;

Location: Los Angeles, USA; Mercer Island, USA Technical Product Managers combine deep technical knowledge with product leadership to deliver key Riot Games products and experiences that make it better to be a player. Technical Product Managers drive strategic vision across Riot's products and technologies. By leading multidisciplinary teams, they solve complex technical and user-experience challenges to deliver impactful solutions. As a Principal Technical Product Manager on the Commerce (Store) team, you will own and operate large-scale, distributed services that support millions of Riot players worldwide, enabling them to purchase digital goods such as champions and cosmetics within their favorite games. Working closely with game studios, you’ll help identify and deliver platform solutions that prioritize efficiency, scalability, and reliability for developers, while powering in-game experiences across all of Riot’s titles. Your primary focus will be on Storefront experiences across numerous channels within the Riot ecosystem, as well as the critical inventory fulfillment systems that support them. Your expertise will extend across adjacent Commerce product spaces including inventory, payments, battle pass, loyalty systems, fraud, gifting, and configuration management. You will report to the Director of Technical Product Management of the Commerce team within Publishing Platform. Responsibilities: Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players Bring strategic structure and clarity to Commerce's hardest, most ambiguous initiatives so they're set up for long-term success Lead a team of engineers to design, build, and operate critical microservices for managing store, inventory fulfillment, and randomization based systems for Riot’s players and fans Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows Work with teams of experts across the company to design, prototype, build, and ship new features Help ensure that your team is consistently executing with excellence Be part of a rotational on-call schedule for live product and internal customer support when required Work with technical and non-technical customers to understand their requirements and design solutions that fit their needs Own and communicate the product vision, mission, strategy, and multi-year roadmap in partnership with other Commerce product leads Required Qualifications: 10+ years of relevant experience in Technical Product Management or a related engineering/technical field Experience leading backend engineering teams to design, build, operate, and maintain large scale microservice ecosystems Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics Track record owning platform, developer-tools, or systems products with internal customers Experience integrating agentic AI tooling into product management processes and craft Desired Qualifications: Experience building ecommerce platforms and experiences including payments, fulfillment, fraud, store, inventory, and admin tools Experience with global products, regional requirements, privacy, compliance, identity, payments, or other domains with significant operational and regulatory complexity Experience designing products for internal technical customers such as game teams, engineers, or platform partners Experience working in games, live services, consumer technology, entertainment, or another globally scaled product environment Experience creating reusable platform capabilities that reduce duplicated work and improve outcomes across multiple products or business units Bachelor’s degree in computer science, engineering, product management, business, or equivalent practical experience For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

— спроектировать и запустить контент-завод с нуля: роли, процессы и производственный конвейер; — нанять и организовать команду креаторов с перспективой масштабирования до десятков и сотен специалистов;

Location: US: San Mateo (1875 South Grant Street); US: Oregon Remote Worker; AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St); US: Washington Remote Worker Workplace: Hybrid ABOUT XERO At Xero, we’re here to supercharge small businesses. By making small businesses more efficient every day, connecting them with big business technology, and empowering a community behind them, their potential is limitless.   ABOUT THE ROLE Xero is looking for a GM/VP of Growth Content to lead the next chapter of our global growth content function. We have redefined how growth content is delivered at Xero from the ground up. Our growth content team uses an AI-powered approach to deliver high performing and always on-brand content at scale. We are looking for an individual who will lead a global team (including design, creative optimization and content automation) tasked with turning data-driven insights into a high-velocity, compounding content engine with automation at its core. This leader will develop and own our global content strategy across the funnel, they will champion a strict "test-and-learn" creative framework across all global growth channels, deeply analyzing audience signals and performance metrics to architect native content experiences that drive growth across paid advertising, lifecycle marketing, web, and sales assets. The successful candidate will oversee the deployment of tailored, native content across all core channels—from high-impact visual hooks for paid ads to search-optimized web assets and high-converting lifecycle and sales collateral. This leader will need to constantly strike the right balance between delivering high performing content at scale and maintaining and elevating our brand consistency, in partnership with our internal agency ‘the foundry’. This role requires someone who can operate at multiple altitudes. You need to be able to set direction at enterprise scale, work effectively in a complex global matrix, influence without always being the final decision-maker, and go deep into the executional details when the work demands it.   WHAT YOU’LL DO UNITE, DESIGN & BUILD THE CONTENT OPERATING MODEL FOR AN AI-NATIVE FUTURE - Deliver the end-to-end content system, from inputs and briefs through creation, review, distribution, reuse, and performance optimization to unite siloed work streams. - Build an AI-native operating model that improves speed, quality and scalability, not just efficiency on the current workflow. This will include the automation of atomization of flagship content across channels/funnel/audiences to scale distribution and expand impact. - Simplify decision-making and review flows so the right people are involved at the right moments, with less drag and more accountability to exponentially improve output speed while raising the bar on content quality. - Create repeatable ways to turn strategic inputs such as claims, positioning, customer insight, proprietary data, product truth, and channel learnings into effective content outputs. - Maintain total brand consistency across all content touchpoints, aligned with our core principles and ambitions. - Be hands on tools to lead the evolution and expansion of our content system, training the team and cross-functional partners on how to use most effectively. RAISE THE BAR ON BUSINESS IMPACT AND MEASUREMENT - Build a measurement approach that connects content performance to real business outcomes, not just activity or engagement metrics. - Partner with analytics, product, performance marketing, regional marketing, and customer teams to understand what content is actually driving impact. - Use data to shape investment decisions, optimization, channel mix, and content priorities. - Create visibility for senior leaders into what is working, what is not, and where we should change course & how to get there. - Build a culture that seeks the truth on content effectiveness and continuously improves from it. IMPROVE CONTENT QUALITY, JUDGMENT, AND CHANNEL FIT - Raise the standard of what great content and processes looks like at Xero and create calibration mechanisms so teams apply that standard consistently. - Improve how we match message, format, and depth to audience need and channel context. - Partner closely with Product Marketing, Communications, Performance Marketing, SEO, regional teams, and Sales Enablement to create more effective content across the funnel. LEAD THE ORGANIZATION AND BUILD CAPABILITY - Lead, coach, and develop a global content organization spanning multiple disciplines, markets, and seniority levels. - Raise the bar on capability, performance, and leadership across the team and ensure the structure supports the organizational needs and is built for the future. - Build a team culture that values clarity, quality, learning, strong judgment, and accountability for outcomes. - Know when to stay at the strategic level and when to get into the details to unblock, improve, or accelerate the work. OPERATE EFFECTIVELY IN A COMPLEX GLOBAL MATRIX - Build strong partnerships across global, regional, and functional teams to scale impact through influence. - Work effectively in an environment where ownership is shared, decisions are distributed, and progress depends on alignment as much as authority. - Balance global consistency with regional relevance, especially in markets with different levels of maturity, capability, and need. - Help cross-functional teams make better content decisions by bringing clarity, structure, and strong point of view. SUCCESS IN THE ROLE LOOKS LIKE - The content operating model has been materially redesigned for an AI-native future, with simpler workflows, stronger systems, and better use of human judgment. - Content is on brand and inline with our brand principles and guidelines. - There is an effective and continuous “test and learn” system and culture. - Content performance is measured in a rigorous way, with strong links to business outcomes, adoption, utilization, and expansion. - The quality bar is visibly higher, and teams have clearer standards for what good looks like. - The team is stronger, with sharper talent, clearer roles, and a structure better suited to where the business is going. WHAT YOU’LL BRING CORE REQUIREMENTS - SaaS & Fintech Expertise: Deep leadership experience in SaaS, fintech, or complex B2B/B2B2C subscription ecosystem environments. - Operating Model Transformation: Proven track record of redesigning operating models, not just optimizing existing workflows. - AI Operational Integration: Demonstrated success using AI to rethink content systems, workflows, governance, and production economics at scale. - Cross-Functional Alignment: Strong partnership experience with Product Marketing, Communications, Performance Marketing, SEO, and Sales Enablement. - Business Impact & Measurement: Strong evidence of driving measurable business impact through content across multiple stages of the funnel and customer lifecycle. - Global Matrix Leadership: Experience working in a large global matrix, with the ability to influence across teams and functions without relying on formal authority alone. - Strategic & Operational Agility: Ability to move between strategy and execution, including comfort getting into the operational details when needed. - People Leadership: Experience leading and upgrading teams through change, including talent assessment, coaching, organizational design, and raising standards. - Navigating Ambiguity: High comfort with ambiguity, complexity, and building structure where it does not yet exist. NICE TO HAVE - Experience serving small business and partner audiences such as accountants, bookkeepers, or channel ecosystems. - Experience building growth content systems that use proprietary data, customer insight, and research as differentiated inputs. - Strong judgment on channel strategy, editorial and design quality, audience needs, and content effectiveness. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - California and Washington: $229,300 to $315,300 USD - Oregon: $208,800 to $287,800 USD - Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.