Location: Poland
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: South Africa
Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems.
As they continue to grow, they are looking for an experienced
Salesforce Pardot Consultant
to help clients design, implement, and optimize effective B2B marketing automation solutions using
Salesforce Marketing Cloud Account Engagement (Pardot)
.
The Role
We're looking for a
Salesforce Pardot Consultant (Marketing Cloud Account Engagement)
with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem.
Pardot / Marketing Cloud Account Engagement is the primary platform for this role.
You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment.
This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication.
Experience with the broader
Salesforce Marketing Cloud (SFMC)
ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
AU working hours
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
USD $1,600–3,000/month (depending on level of experience)
What You'll Do
Pardot / Marketing Cloud Account Engagement
Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot).
Design and manage automated lead nurturing journeys and engagement programs.
Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality.
Build and optimize lead scoring, grading, and qualification models.
Develop forms, landing pages, email templates, and lead capture workflows.
Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage.
Support campaign tracking, attribution, and reporting within Pardot and Salesforce.
Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM.
Lead Management & Marketing Automation
Translate client marketing strategies and business requirements into scalable marketing automation solutions.
Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel.
Configure lead routing, qualification, and handover processes between marketing and sales.
Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment.
Troubleshoot automation, synchronization, campaign, and data issues.
Perform thorough QA and testing before campaigns and automation workflows go live.
Email & Campaign Development
Build and optimize responsive email campaigns and templates.
Support personalization and dynamic content based on prospect data and behavior.
Develop landing pages and forms that integrate effectively with marketing campaigns.
Apply HTML and CSS where required to customize emails, forms, and landing pages.
Monitor campaign engagement and recommend improvements based on performance data.
Salesforce Integration & Data Management
Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data.
Support field mapping, campaign attribution, segmentation, and lead management processes.
Troubleshoot data synchronization and integration issues.
Collaborate with Salesforce and technical specialists where more complex integrations are required.
Support integrations between Pardot, Salesforce CRM, and other marketing or business systems.
Client Consulting & Collaboration
Work directly with clients to understand their marketing objectives, processes, and technical requirements.
Translate business requirements into practical Pardot solutions.
Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization.
Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully.
Manage multiple client projects and priorities while maintaining a high standard of delivery.
Continuous Improvement
Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability.
Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows.
Troubleshoot platform and campaign issues to ensure reliable execution.
Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices.
What We're Looking For
Must-Haves
3+ years of hands-on experience with
Salesforce Pardot / Marketing Cloud Account Engagement
.
Strong practical experience building and managing Pardot marketing automation campaigns.
Experience with
Engagement Studio
, automation rules, completion actions, segmentation, and dynamic lists.
Experience developing lead nurturing workflows and B2B customer journeys.
Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover.
Experience building and managing email campaigns, forms, landing pages, and lead capture processes.
Experience integrating and working with
Pardot and Salesforce CRM
.
Strong understanding of prospect data management, segmentation, synchronization, and data quality.
Experience with campaign tracking, reporting, and marketing attribution.
Good HTML and CSS skills for email and landing page customization.
Strong understanding of B2B marketing automation and lead lifecycle management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with confidence working directly with clients and stakeholders.
Ability to independently manage multiple campaigns, projects, and priorities.
Nice-to-Haves
Experience with the broader
Salesforce Marketing Cloud (SFMC)
platform.
Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder.
Salesforce Pardot / Marketing Cloud Account Engagement certifications.
Other relevant Salesforce certifications.
Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem.
Experience working in an agency, consultancy, or enterprise environment supporting multiple clients.
Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows.
Familiarity with AMPscript, JavaScript, or SQL.
Ideal Candidate Profile
This role is ideal for someone who:
Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform.
Understands both the technical and marketing sides of B2B marketing automation.
Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it.
Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover.
Enjoys combining technical execution with client-facing consulting.
Takes ownership of projects from requirements gathering through implementation, testing, and optimization.
Communicates technical concepts clearly to both technical and non-technical stakeholders.
Is highly organized and capable of managing multiple client engagements simultaneously.
Is proactive, detail-oriented, and committed to delivering high-quality work.
Why Join?
Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments.
Take ownership of meaningful B2B marketing automation and lead management initiatives.
Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes.
Collaborate with experienced consultants and technical specialists within a growing consultancy.
Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem.
Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence.
Recruitment Process
Initial Interview
Client Interview
Offer & Onboarding
Location: Brazil
Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems.
As they continue to grow, they are looking for an experienced
Salesforce Pardot Consultant
to help clients design, implement, and optimize effective B2B marketing automation solutions using
Salesforce Marketing Cloud Account Engagement (Pardot)
.
The Role
We're looking for a
Salesforce Pardot Consultant (Marketing Cloud Account Engagement)
with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem.
Pardot / Marketing Cloud Account Engagement is the primary platform for this role.
You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment.
This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication.
Experience with the broader
Salesforce Marketing Cloud (SFMC)
ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
AU working hours
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
USD $1,600–3,000/month (depending on level of experience)
What You'll Do
Pardot / Marketing Cloud Account Engagement
Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot).
Design and manage automated lead nurturing journeys and engagement programs.
Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality.
Build and optimize lead scoring, grading, and qualification models.
Develop forms, landing pages, email templates, and lead capture workflows.
Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage.
Support campaign tracking, attribution, and reporting within Pardot and Salesforce.
Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM.
Lead Management & Marketing Automation
Translate client marketing strategies and business requirements into scalable marketing automation solutions.
Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel.
Configure lead routing, qualification, and handover processes between marketing and sales.
Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment.
Troubleshoot automation, synchronization, campaign, and data issues.
Perform thorough QA and testing before campaigns and automation workflows go live.
Email & Campaign Development
Build and optimize responsive email campaigns and templates.
Support personalization and dynamic content based on prospect data and behavior.
Develop landing pages and forms that integrate effectively with marketing campaigns.
Apply HTML and CSS where required to customize emails, forms, and landing pages.
Monitor campaign engagement and recommend improvements based on performance data.
Salesforce Integration & Data Management
Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data.
Support field mapping, campaign attribution, segmentation, and lead management processes.
Troubleshoot data synchronization and integration issues.
Collaborate with Salesforce and technical specialists where more complex integrations are required.
Support integrations between Pardot, Salesforce CRM, and other marketing or business systems.
Client Consulting & Collaboration
Work directly with clients to understand their marketing objectives, processes, and technical requirements.
Translate business requirements into practical Pardot solutions.
Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization.
Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully.
Manage multiple client projects and priorities while maintaining a high standard of delivery.
Continuous Improvement
Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability.
Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows.
Troubleshoot platform and campaign issues to ensure reliable execution.
Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices.
What We're Looking For
Must-Haves
3+ years of hands-on experience with
Salesforce Pardot / Marketing Cloud Account Engagement
.
Strong practical experience building and managing Pardot marketing automation campaigns.
Experience with
Engagement Studio
, automation rules, completion actions, segmentation, and dynamic lists.
Experience developing lead nurturing workflows and B2B customer journeys.
Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover.
Experience building and managing email campaigns, forms, landing pages, and lead capture processes.
Experience integrating and working with
Pardot and Salesforce CRM
.
Strong understanding of prospect data management, segmentation, synchronization, and data quality.
Experience with campaign tracking, reporting, and marketing attribution.
Good HTML and CSS skills for email and landing page customization.
Strong understanding of B2B marketing automation and lead lifecycle management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with confidence working directly with clients and stakeholders.
Ability to independently manage multiple campaigns, projects, and priorities.
Nice-to-Haves
Experience with the broader
Salesforce Marketing Cloud (SFMC)
platform.
Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder.
Salesforce Pardot / Marketing Cloud Account Engagement certifications.
Other relevant Salesforce certifications.
Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem.
Experience working in an agency, consultancy, or enterprise environment supporting multiple clients.
Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows.
Familiarity with AMPscript, JavaScript, or SQL.
Ideal Candidate Profile
This role is ideal for someone who:
Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform.
Understands both the technical and marketing sides of B2B marketing automation.
Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it.
Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover.
Enjoys combining technical execution with client-facing consulting.
Takes ownership of projects from requirements gathering through implementation, testing, and optimization.
Communicates technical concepts clearly to both technical and non-technical stakeholders.
Is highly organized and capable of managing multiple client engagements simultaneously.
Is proactive, detail-oriented, and committed to delivering high-quality work.
Why Join?
Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments.
Take ownership of meaningful B2B marketing automation and lead management initiatives.
Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes.
Collaborate with experienced consultants and technical specialists within a growing consultancy.
Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem.
Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence.
Recruitment Process
Initial Interview
Client Interview
Offer & Onboarding
Location: Manila, Metro Manila, Philippines
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Cape Town, South Africa
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Toronto, ON, Canada
About the role:
We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.
You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage a portfolio of e-commerce client accounts and act as their primary point of contact
Build and maintain strong client relationships focused on retention and growth
Understand client business models, KPIs, margins, and growth targets
Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
Lead client calls, performance reviews, and strategic planning sessions
Monitor campaign performance and translate data into clear insights and recommendations
Identify upsell and cross-sell opportunities aligned with client goals
Ensure deliverables are completed on time and meet quality standards
Proactively troubleshoot issues and communicate solutions quickly
Prepare reports, presentations, and strategic roadmaps
Requirements:
3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
Experience working with e-commerce brands or DTC businesses
Excellent communication and presentation skills
Analytical mindset with ability to interpret performance data
Strong project management and organizational skills
Ability to manage multiple clients and priorities simultaneously
Commercial awareness and results-driven thinking
Proficiency with reporting tools, dashboards, and project management systems
Fluent English
Additional details:
This is a full-time, remote position
The annual compensation range is $65K-85K USD depending on experience
Location: Dallas, TX, United States
About the role:
We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.
You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage a portfolio of e-commerce client accounts and act as their primary point of contact
Build and maintain strong client relationships focused on retention and growth
Understand client business models, KPIs, margins, and growth targets
Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
Lead client calls, performance reviews, and strategic planning sessions
Monitor campaign performance and translate data into clear insights and recommendations
Identify upsell and cross-sell opportunities aligned with client goals
Ensure deliverables are completed on time and meet quality standards
Proactively troubleshoot issues and communicate solutions quickly
Prepare reports, presentations, and strategic roadmaps
Requirements:
3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
Experience working with e-commerce brands or DTC businesses
Excellent communication and presentation skills
Analytical mindset with ability to interpret performance data
Strong project management and organizational skills
Ability to manage multiple clients and priorities simultaneously
Commercial awareness and results-driven thinking
Proficiency with reporting tools, dashboards, and project management systems
Fluent English
Additional details:
This is a full-time, remote position
The annual compensation range is $65K-85K USD depending on experience
Location: Philippines
The Role
We are looking for a
Senior Manager of Influencer Marketing
to lead and scale our influencer marketing operations, creator partnerships, and campaign execution across our growing client portfolio.
This is a strategic leadership role for someone who thrives in high-growth environments and enjoys building scalable systems, developing high-performing teams, and driving measurable business outcomes through creator marketing.
You will oversee the end-to-end influencer marketing function—from creator sourcing and relationship management to campaign execution, performance optimization, and operational excellence. Working closely with Growth, Creative, Client Services, and Operations, you will ensure our creator programs consistently deliver exceptional results for clients while creating an outstanding experience for our creator community.
Success in this role means building a world-class influencer marketing operation that consistently delivers high-performing campaigns, strengthens creator relationships, improves operational efficiency, and supports Advantage HQ's continued growth.
What You Will Own
Influencer Marketing Strategy
Execute and continuously improve Advantage HQ's influencer marketing strategy.
Develop scalable influencer programs across multiple clients and industries.
Partner with internal stakeholders to align creator strategies with business objectives.
Identify opportunities to improve campaign performance, creator quality, and operational efficiency.
Help position Advantage HQ as a leader in performance-driven influencer marketing.
Creator Network Management
Grow and maintain a diverse, high-quality global network of creators across key social platforms.
Build long-term relationships with creators, talent managers, and agencies.
Develop preferred creator rosters aligned with client verticals.
Improve creator responsiveness, engagement, and retention.
Ensure creators receive an exceptional experience throughout every partnership.
Campaign Execution
Oversee the successful execution of influencer campaigns from briefing through completion.
Ensure campaigns launch on time, within budget, and meet performance expectations.
Collaborate with Creative and Paid Media teams to maximize campaign effectiveness.
Scale creator whitelisting initiatives across client accounts.
Monitor campaign performance and identify opportunities for continuous optimization.
Influencer Operations
Build efficient workflows across sourcing, outreach, negotiations, contracting, approvals, production, payments, and reporting.
Improve operational processes through automation, AI tools, and standardized workflows.
Ensure operational excellence across multiple concurrent campaigns.
Maintain high standards for campaign quality, compliance, and client satisfaction.
Team Leadership
Lead, coach, and develop a high-performing influencer marketing team.
Establish clear KPIs, performance expectations, and accountability.
Mentor team members to improve campaign management, communication, and strategic thinking.
Foster a culture of ownership, collaboration, innovation, and continuous improvement.
Support hiring, onboarding, and professional development within the team.
Performance & Analytics
Track and report key influencer marketing KPIs across campaigns and clients.
Analyze creator performance, campaign ROI, engagement metrics, and business outcomes.
Use data-driven insights to improve future creator selection and campaign strategies.
Present campaign insights and recommendations to internal leadership and clients when needed.
Innovation
Stay current on emerging creator trends, platform updates, AI tools, and influencer marketing best practices.
Evaluate new technologies that improve creator discovery, campaign management, and reporting.
Recommend innovative approaches that strengthen Advantage HQ's competitive advantage in creator marketing.
Champion continuous improvement across systems, workflows, and team capabilities.
What We Are Looking For
6+ years of experience in influencer marketing, creator partnerships, talent management, or digital marketing.
3+ years of leadership experience managing influencer marketing teams.
Proven experience managing large-scale influencer campaigns across TikTok, Instagram, YouTube, and Meta platforms.
Strong understanding of creator partnerships, whitelisting, licensing, usage rights, and performance marketing.
Experience collaborating with Paid Media, Creative, and Client Success teams.
Demonstrated success building scalable operational processes and improving team efficiency.
Strong analytical mindset with experience using campaign performance data to drive business decisions.
Excellent leadership, communication, project management, and stakeholder management skills.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
Strong problem-solving skills with a bias toward execution, accountability, and continuous improvement.
Ideal Experience
Experience leading influencer marketing within a high-growth agency or DTC environment.
Experience managing hundreds or thousands of creator relationships.
Experience using influencer platforms, CRM systems, and AI-powered creator tools.
Experience building standardized influencer marketing processes and SOPs.
Experience managing globally distributed teams.
Experience working in fast-paced, performance-driven organizations.
Familiarity with project management tools such as Asana, ClickUp, Monday.com, or similar platforms.
You Will Probably Love This Role If...
You enjoy building scalable systems that make teams more efficient.
You are passionate about creator marketing and the evolving creator economy.
You thrive in fast-paced, high-growth environments.
You enjoy leading teams and helping people grow professionally.
You are highly organized and love improving processes.
You enjoy balancing creativity with data-driven decision-making.
You believe exceptional creator relationships drive exceptional business results.
You love combining technology, AI, and operational excellence to deliver measurable growth.
Location: Columbia, MD, United States
Production Artist
Locations
Columbia, MD
Shifts Available
Please note, candidates must be flexible. Work schedules are generally standard business hours; however, project deadlines and client needs may occasionally require schedule adjustments.
Job Description
ADG Creative, an IDS subsidiary is seeking a talented and detail-oriented
Production Artist
to support the development of high-quality creative and branded communications across multiple formats and channels. This role is ideal for a design professional who can create polished, high-quality work within established brand systems, produce presentations, digital assets, social graphics, marketing materials, branded templates, and other visual communications for government and commercial clients.
A portfolio demonstrating strong visual design skills, presentation development, typography, and layout expertise is required for consideration.
Key Duties
• Produce high-quality creative assets across presentations, social media, marketing collateral, digital campaigns, templates, and branded communications.
• Extend and apply established brand standards across new deliverables while maintaining visual consistency and attention to detail.
• Create, maintain, and improve PowerPoint, Word, Canva, and Adobe templates that are flexible, editable, intuitive, and visually polished.
• Prepare graphics and visual assets for websites, digital marketing initiatives, presentations, print materials, and internal communications.
• Adapt, resize, and reformat existing creative for multiple audiences, platforms, and delivery channels while preserving design integrity.
• Manage multiple projects and quick-turn creative requests while delivering work that consistently meets quality standards.
• Ensure layouts, typography, imagery, spacing, hierarchy, and overall design execution align with established brand guidelines and best practices.
• Prepare production-ready files and apply technical specifications required for both digital and print distribution.
• Conduct thorough quality assurance reviews to ensure accuracy, consistency, usability, and technical readiness prior to final delivery.
• Collaborate with marketing and business stakeholders to translate concepts into visually compelling deliverables.
Requirements
• Bachelor of Fine Arts (BFA) or Bachelor of Arts (BA) degree required. Four (4) additional years of relevant experience may be substituted for the degree.
• Minimum seven (7) years of professional graphic design experience, preferably within an agency, consulting, professional services, or in-house marketing environment.
• Portfolio demonstrating exceptional typography, layout, presentation design, and visual hierarchy skills.
• Experience designing within established brand systems and adapting creative across multiple formats and channels.
• Strong organizational skills with exceptional attention to detail and commitment to accuracy.
• Working knowledge of digital and print production best practices.
Technology
• Advanced proficiency with Adobe Creative Cloud, including InDesign, Illustrator, Photoshop, and Acrobat.
• Advanced PowerPoint skills, including experience creating polished presentations, master slides, and editable templates.
• Experience designing and developing content within the Microsoft Office suite.
• Familiarity with Adobe XD, Sketch, or Figma is preferred.
Compensation
• Salary Range:
$85,000 - $95,000
• Comprehensive Benefits Package
Work Environment
• Full-Time Position
• Hybrid work environment with in-person collaboration in Columbia, MD and opportunities for remote work when appropriate.
Location: Chisinau, Moldova
Dacă îți dorești să activezi într-o companie stabilă cu o cultura corporativa ridicată și recunoscută ca Angajator de Top în anul 2025, acest job este pentru tine!
Responsabilități de bază:
Abordarea și achiziționarea clienți corporativi noi
Stabilirea relațiilor profesionale cu clienți corporativi
Presentarea și promovarea serviciilor și produselor companiei Moldcell
Realizarea KPI stabilite
Competențe și studii:
Studii superioare finisate
Cunoaștere profundă a limbii română și rusă; engleză – este un avantaj
Cel puțin 2 ani de experiența in domeniul Vânzări
Permisul de conducere (cat.B) și experiența de conducere
Profilul:
Nu căutăm expert în telecomunicații sau geniu în vânzări. Dacă ești gata să înveți, iți place să comunici cu oamenii, ai o atitudine pozitivă și de campion, atunci te așteptăm.
Abilități de comunicare, prezentare și negociere;
Responsabilitatea, respectarea termenelor stabilite și rezistența la situațiile de stres
Flexibilitatea, abilitatea de a asculta, atenție la detalii
Orientarea spre client si atingerea rezultatului
Ce îțî oferim?
Angajare oficială
Asigurare benevolă din partea companiei
Tichete de masă
Compensarea cheltuielilor legate de utilizarea automobilului personal
Oportunități de dezvoltare personală și profesională continuă
Libertatea de ați exprima ideile și ambițiile într-un mediu digital și inovativ
Posibilitatea de avansare într-o companie modernă si stabilă
Sistem de instruire
Bonusuri și beneficii suplimentare la salariu
Team-building-uri
Echipa profesionistă și prietenoasă.
Location: Chișinău, Moldova
La Moldcell punem întreaga lume în mâinile tale pentru a trăi viața din plin.
Te invităm să faci parte din echipa noastră, să explorezi o carieră captivantă și prosperă în lumea telecomunicatiilor și solutiilor digitale.
În echipa noastră, vei deveni expert în vânzări, oferind clienților cele mai inovatoare servicii, telefoane mobile și alte gadgeturi. Lucrând alături de noi, vei simți bucuria de a crea conexiuni autentice cu clienții și de a le oferi soluții personalizate pentru dorințele lor.
Rolul tău ca vânzător consultant va fi să oferi o experiență remarcabilă clienților Moldcell, oferindu-le cea mai bună alegere de servicii digitate pentru ca ei să savureze viața din plin.
De ce Moldcell e un job excelent pentru tine:
ai salariu european la tine acasă – recompensăm din plin fiecare rezultat al tău
ai cultură corporativă internațională – angajatorul #1 din Republica Moldova
ai oportunitate unică de dezvoltare profesională și financiară, ușor
ai traininguri asigurate pe diverse domenii
lucrezi într-un mediu dinamic, unde crești personal și profesional
ai prânz asigurat / tichete de masă
ai asigurare medicală privată, adițional la asigurarea medicală de stat
ai abonament sportiv și acces la activități sportive
ai pachet de telefonie mobilă cu Internet inclus
te distrezi la evenimente corporative interesante
primești reduceri speciale la produsele și serviciile Moldcell
În noul tău rol vei:
promova și vinde servicii Moldcell
vinde smartphoneuri și gadgeturi smart și accesorii la ele
oferi soluții la solicitările clienților Moldcell
fi ambasadorul nostru și promova brandul Moldcell
Vom aprecia:
pasiunea ta pentru vânzări și deservire clienți
abilitățile de comunicare și prezentare în limbile română și rusă
abilitățile de negociere și convingere
energia și pozitivismul
cunoașterea calculatorului la nivel de utilizator
Dacă ești pasionat de vânzări, apasă aici pentru a vedea istoria lui Artiom.
Alege să faci parte din echipa noastră de succes, unde ești așteptat cu drag!
Transmite CV-ul tău acum și descoperă cariera ta la Moldcell – angajatorul #1 din Republica Moldova!
Location: Vancouver, BC
Head of Web Strategy and Services
We’re looking for a Head of Web Strategy & Services to join our team in Vancouver and own asana.com as our front door and as a measurable driver of web conversion and sales pipeline
. The Asana Marketing team is responsible for fueling business growth and building a brand customers love, partnering across the business to create a holistic digital strategy that ensures our website looks, performs, and drives measurable results in telling Asana’s story to the world
. In this role, you will set the strategy for how key personas discover, understand, and navigate the site, while leading web strategy, localization, web platform (CMS),
and the engineering capacity that brings it to life
.
This role is based in our Vancouver office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to
work from home on Wednesdays
. Working from home on Fridays depends on the type of work you d
o and the teams with which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Set a customer-journey-led vision for asana.com that makes our multi-product portfolio clear for every key persona, from new visitors to trial users and enterprise customers
.
Own the website's contribution to web conversion and pipeline, establishing a robust measurement framework and analytics practice that makes performance visible across the business
.
Build and prioritize the global web roadmap by synthesizing user research, analytics, experimentation, and cross-functional stakeholder input
.
Establish operational rigor across planning, intake, prioritization, and release cycles, ensuring the website ships quickly while maintaining high quality and governance
.
Drive an AI-first web operations model, integrating AI tools to accelerate content workflows, QA, localization, and data analysis
.
Oversee the web platform (CMS) architecture and roadmap, optimizing site performance, reliability, Core Web Vitals, and operational costs
.
Lead and support the web engineering and localization teams, setting technical delivery standards and ensuring international visitors receive an exceptional localized experience
.
Partner cross-functionally with Product Marketing, Demand Generation, SEO, Paid Media, Data Science, and Brand Design to align business priorities with customer needs
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven track record leading web or digital strategy for complex, multi-product B2B SaaS websites, with measurable impact on conversion rates and sales pipeline
.
People leadership experience managing multi-disciplinary or technical teams, including web platform engineers, developers, and agency partners
.
Strong fluency across modern web architecture, CMS platforms, site performance, Core Web Vitals, and technical delivery workflows
.
Deep grounding in user journeys, persona-based messaging, and customer research, using experimentation and web
analytics to guide priorities
.
Demonstrated experience scaling international web experiences and localization strategies across multiple global regions
.
Collaborative leadership style with the ability to influence cross-functional leade
rs, balance competing organizational inputs, and advocate f
or user experience
.
At Asana, we're committed to buil
ding teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
.
If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
.
W
hat we’ll offer
Our comp
rehensive compensation package plays a big part in how we reco
gnize you fo
r the impact you have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not impact
ed by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $210,000 -$250,000 CAD
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base
salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak
with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: (Multiple States), United States
Improvado
is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
The Account Executive uncovers business pains, articulates ROI, and builds the business case that helps prospects modernize how their marketing data works. You'll own a territory end to end — from first outreach to signed contract.
Your buyers are marketing leaders, marketing ops and RevOps, and the data and analytics teams behind them. Some come to us; many you'll go and find yourself. It's a consultative, multi-stakeholder sale with a technical validation stage, so you'll work closely with our Sales Engineers along the way.
Responsibilities
Achieve a quarterly revenue quota across new business and expansion in your territory.
Proactively generate new pipeline — you'll be expected to self-source at least 35% of your own opportunities, not just work inbound.
Own the full sales cycle: discovery, demo, technical validation with a Sales Engineer, business case and ROI, executive presentation, negotiation and close.
Build multi-threaded relationships — bring the technical evaluator, the budget owner, and your champion into the process early rather than running a deal through a single contact.
Qualify with discipline. Confirm budget, decision path, and the real cost of doing nothing before pulling in technical resources — and walk away early from deals that aren't a fit.
Become an expert at using Improvado's software, and at the marketing problems it solves.
Coordinate the internal resources needed to win — Sales Engineering, Marketing, Customer Success — and keep every deal moving.
Keep the CRM accurate and forecast honestly.
Use AI in your day-to-day workflow — account research, call prep, follow-ups, first drafts. We'll expect you to work the way the company works.
Leverage your creativity, intellect, and attitude in order to win new business.
Qualifications
5+ years in a quota-carrying, full-cycle SaaS Account Executive role.
2+ years of experience in the MarTech/AdTech space.
A track record of carrying and hitting a significant annual quota — you can walk through your numbers year by year with real examples.
Experience selling to large enterprise organizations with multiple stakeholders and formal buying processes.
Real outbound prospecting experience — you've built pipeline from scratch, not only worked inbound.
Familiarity with ad platforms and the digital marketing funnel, and the metrics marketers are measured on.
Comfortable in a technical sale — you can hold a credible conversation with a data team and then reframe it for a marketing leader.
Experience in successfully initiating sales cycles with C-level executives.
Ability to thrive in a constantly changing and evolving work environment.
Emotional intelligence, natural curiosity, strong listening skills, and coachability.
Superior communication and organizational skills.
Comfortable with a modern sales stack (CRM, call recording and coaching tools, prospecting and enrichment tools, LinkedIn Sales Navigator) and with using AI tools in your own workflow.
Experience working in a startup.
Nice to have
Experience selling to or working inside agencies.
Formal training in a qualification methodology (MEDDIC / MEDDPICC or similar).
What We Offer:
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Riyadh, KSA
Workplace: onsite
About Tabby
Tabby helps users take control of their finances by offering flexible, interest-free payment solutions across the UAE, KSA, Egypt, and Kuwait. Partnering with global brands like H&M, Adidas, and IKEA, we provide a seamless shopping experience, giving customers the freedom to shop smarter and save more.
About the role
We’re looking for a
Senior Copywriter
to join our Marketing team and lead creative copy across our product marketing campaigns. In this role, you’ll craft clear, engaging messaging for financial products like Pay in 4, and Pay over time making complex finance concepts easy to understand, relatable and creatively compelling.
You’ll play a key role in shaping copy across emails, push notifications, in-app communications, and product launches, ensuring everything is customer-centric, strategically sound, and aligned with Tabby’s brand voice.
Key Responsibilities
You will:
Write high-impact, on-brand copy for ongoing marketing campaigns across multiple channels from product launches to activations
Translate complex financial products into simple, clear and engaging messaging that customers instantly understand
Bring creativity and personality to financial copy, making money feel approachable and aligned with Tabby’s tone
Craft compelling in-app notifications that drive engagement, actions, and product discovery
Stay up to date with product marketing trends, money app content and customer engagement best practices, applying insights to optimize performance
Collaborate closely with designers, marketers and product teams to ensure messaging and visuals work together seamlessly
Skills, Knowledge & Expertise
This Might Be Right for You If:
You have 4-6 years of experience in Arabic & English copywriting, preferably within a fintech, bank, e-commerce, or tech environment.
You’re a creative thinker with a knack for turning complex topics into simple, everyday content that helps and delights customers at the same time
You have a solid understanding of writing for different digital platforms (Emails, Push Notifications, in-app).
You can collaborate with designers and marketing teams to ensure cohesive campaign execution.
Good Command of English Speaking.
You’re highly organized, detail-oriented, and can manage multiple projects under tight deadlines.
You understand the importance of data and can adapt copy based on performance metrics to optimize results.
This role is ideal for a talented copywriter who thrives in a fast-paced environment and is excited to contribute to Tabby’s mission of empowering users to shop smarter and manage their finances effectively.
Application Process:
The application process includes an interview with our Content Manager and Brand Manager, a copywriting assessment, and a final interview with our Chief of Marketing.
Location: Riyadh, KSA
Workplace: onsite
About Tabby:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the role:
The People Experience Partner owns the end-to-end employee experience for Tabby's KSA entity, acting as a hands-on people partner to the business. The role brings together the onboarding and offboarding experience and performance-management enablement, alongside Saudization planning and a strong grounding in Saudi government relations. Working in a fast-paced, high-growth environment, it ensures employees connect with the business from day one and that people processes run smoothly and to standard.
Key Responsibilities
Coordinate performance and calibration sessions with managers.
Ensure Performance Management (PMS) Cycle runs to process — driving timely completion of self-reviews, manager ratings, and cycle milestones.
Own PIP cases end to end, from setup through monthly progress check-ins to closure
Own Saudization planning in partnership with the Talent Acquisition team — aligning hiring with Saudization targets and conducting quarterly reviews with TA.
Drive adoption and continuous improvement of digital onboarding & offboarding workflow and optimization.
Own the onboarding experience deliver onboarding sessions and guide new joiners through the journey so they connect with the business from day one
Facilitate Exit & Onboarding and turn the insights into clear action plans and outcomes that improve retention and employee experience.
Lead the annual local engagement and recreation calendar in partnership with stakeholders.
Skills, Knowledge & Expertise
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience as an HR Business Partner or HR Generalist, with an earlier grounding in HR Operations.
Experience in fast-paced, high-growth companies and/or startups (able to "plug and play").
Industry-flexible; financial services / fintech exposure is a plus.
Solid knowledge of Saudi labour law and contract types, and of managing expatriate and Saudi national employees.
Hands-on experience with government relations (GR) and related government portals and processes.
Experience with Saudization (planning and partnering with Talent Acquisition.
Familiarity with performance-management cycles
Awareness of relocation and mobility cases.
Strong stakeholder management and business-partnering skills.
Excellent communication and presentation skills; outgoing and personable.
Ability to thrive in a fast-paced, high-growth environment.
Arabic: Native / Fluent — spoken and written
English: Professional proficiency — spoken and written
Location: Mexico
Position:
Receptionist (Camera On)
Type:
Full-time
Location:
Remote
Start Date:
January 2025
Pay Rate:
$7 per hour.
About Us:
We are passionate about empowering our students to achieve their dreams and are looking for a dedicated Receptionist to help us in our mission.
Job Description:
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our students. This is a full-time remote position requiring you to be on camera during working hours. You will play a crucial role in managing communications and ensuring a smooth experience for our students.
Key Responsibilities:
Greet and assist students via video call with a welcoming and positive attitude.
Manage and respond to phone calls, emails, and live chat inquiries.
Schedule appointments and manage the academy's calendar.
Provide accurate information about our programs, courses, and policies.
Assist with administrative tasks and maintain digital records.
Handle student inquiries and concerns efficiently and professionally.
Coordinate with various departments to ensure seamless communication.
Requirements:
Previous experience in a receptionist or customer service role.
Excellent communication skills, both verbal and written.
Proficient in using video conferencing tools and office software.
Strong organizational and multitasking abilities.
Friendly, professional demeanor with a customer-oriented approach.
Ability to work independently in a remote environment.
Reliable internet connection and a quiet workspace.
What We Offer:
Competitive salary.
Opportunity to work with a passionate and supportive team.
Professional development and growth opportunities.
Flexible working hours within a full-time schedule.
Engaging and dynamic work environment.
Mexico
South Africa
Brazil
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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