Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get.
The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next.
You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.
WHAT YOU’LL DO
- Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation.
- Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on.
- Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists.
- Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent.
- Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material.
- Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes.
- Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount.
- Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly.
- Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.
WHAT YOU HAVE
- 5+ years of experience in knowledge management, support operations, technical writing, or content operations.
- Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale.
- Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content.
- A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content.
- Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process.
- Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog.
- Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.
COMPENSATION
$88,000 - $132,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get.
The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next.
You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.
WHAT YOU’LL DO
- Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation.
- Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on.
- Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists.
- Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent.
- Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material.
- Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes.
- Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount.
- Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly.
- Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.
WHAT YOU HAVE
- 5+ years of experience in knowledge management, support operations, technical writing, or content operations.
- Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale.
- Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content.
- A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content.
- Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process.
- Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog.
- Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.
COMPENSATION
$88,000 - $132,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels.
This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made.
WHAT YOU'LL DO
OWN X STRATEGY AND EXECUTION
- Own Harvey's X strategy, programming and daily execution.
- Develop a distinctive voice and a clear role for Harvey on the platform.
- Create posts built for X, not LinkedIn content with the formatting changed.
- Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations.
- Support product launches, research, events, partnerships, customer stories and company announcements on X.
- Build recurring formats and programming that give people a reason to come back.
- Write and edit copy that is clear, sharp and right for the platform.
- Monitor replies, mentions and relevant conversations.
- Work with the Social Content and Community Manager on engagement and response coverage.
- Support founder, executive and employee amplification where it makes sense.
- Use sound judgment in moments that carry brand, reputational or customer sensitivity.
- Track changes to X and adjust our approach as the platform evolves.
MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION
- Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube.
- Collaborate with the social team to go beyond surface metrics and explain what actually drove performance.
- Identify patterns across format, topic, audience, timing, creative approach and distribution.
- Help turn findings into specific programming and creative recommendations.
- Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals.
- Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics.
- Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards.
- Bring audience and performance insight into quarterly strategy and planning.
PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK
- Review owned and third party findings on legal AI conversations, share of voice and competitor activity.
- Separate meaningful signals from routine noise.
- Connect listening and competitive insights with channel performance data to build a fuller picture of what is working.
- Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations.
- Write concise readouts for Social, Marketing and company leadership.
- Flag opportunities and risks early enough for the team to act on them.
SUPPORT THE BROADER SOCIAL TEAM
- Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities.
- Help translate company priorities into programming for each platform.
- Bring performance insight into the creative briefing process.
- Support social coverage during major events and launches.
- Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio.
- Help build repeatable processes without adding unnecessary approval layers.
- Do the work yourself while also improving how the team makes decisions.
WHAT YOU HAVE
- 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field.
- Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there.
- Strong editorial judgment and the ability to write sharp copy that fits the platform.
- Experience running an active social channel in a fast-moving environment.
- Strong analytical skills and comfort working with social performance data.
- The ability to explain why content performed the way it did, not just report the numbers.
- Experience using social listening, competitive analysis and share-of-voice data to inform strategy.
- A habit of turning data into specific creative and programming recommendations.
- Experience designing social tests and evaluating the results honestly.
- Familiarity with social publishing, analytics and listening platforms.
- Good instincts for real-time content, reputational risk and sensitive moments.
- Experience presenting insights to senior marketing or company leaders.
- Excellent communication skills and a collaborative way of working.
- Comfort making good calls with incomplete information and shifting priorities.
- Genuine interest in legal technology, AI and how professional work is changing.
You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts.
Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels.
This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made.
WHAT YOU'LL DO
OWN X STRATEGY AND EXECUTION
- Own Harvey's X strategy, programming and daily execution.
- Develop a distinctive voice and a clear role for Harvey on the platform.
- Create posts built for X, not LinkedIn content with the formatting changed.
- Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations.
- Support product launches, research, events, partnerships, customer stories and company announcements on X.
- Build recurring formats and programming that give people a reason to come back.
- Write and edit copy that is clear, sharp and right for the platform.
- Monitor replies, mentions and relevant conversations.
- Work with the Social Content and Community Manager on engagement and response coverage.
- Support founder, executive and employee amplification where it makes sense.
- Use sound judgment in moments that carry brand, reputational or customer sensitivity.
- Track changes to X and adjust our approach as the platform evolves.
MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION
- Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube.
- Collaborate with the social team to go beyond surface metrics and explain what actually drove performance.
- Identify patterns across format, topic, audience, timing, creative approach and distribution.
- Help turn findings into specific programming and creative recommendations.
- Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals.
- Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics.
- Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards.
- Bring audience and performance insight into quarterly strategy and planning.
PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK
- Review owned and third party findings on legal AI conversations, share of voice and competitor activity.
- Separate meaningful signals from routine noise.
- Connect listening and competitive insights with channel performance data to build a fuller picture of what is working.
- Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations.
- Write concise readouts for Social, Marketing and company leadership.
- Flag opportunities and risks early enough for the team to act on them.
SUPPORT THE BROADER SOCIAL TEAM
- Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities.
- Help translate company priorities into programming for each platform.
- Bring performance insight into the creative briefing process.
- Support social coverage during major events and launches.
- Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio.
- Help build repeatable processes without adding unnecessary approval layers.
- Do the work yourself while also improving how the team makes decisions.
WHAT YOU HAVE
- 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field.
- Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there.
- Strong editorial judgment and the ability to write sharp copy that fits the platform.
- Experience running an active social channel in a fast-moving environment.
- Strong analytical skills and comfort working with social performance data.
- The ability to explain why content performed the way it did, not just report the numbers.
- Experience using social listening, competitive analysis and share-of-voice data to inform strategy.
- A habit of turning data into specific creative and programming recommendations.
- Experience designing social tests and evaluating the results honestly.
- Familiarity with social publishing, analytics and listening platforms.
- Good instincts for real-time content, reputational risk and sensitive moments.
- Experience presenting insights to senior marketing or company leaders.
- Excellent communication skills and a collaborative way of working.
- Comfort making good calls with incomplete information and shifting priorities.
- Genuine interest in legal technology, AI and how professional work is changing.
You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts.
Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Fairfield, CA
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $50K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K match from the company
Paid Company Holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
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to learn more.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Security is at the heart of what we do. Our customers trust us with their most sensitive data, and we take that responsibility seriously. As part of our team, you’ll help us maintain a secure, trustworthy, and compliant platform—an essential foundation for everything we build.
As a Staff Infrastructure Security Engineer, you’ll set the technical direction for secure-by-default infrastructure security across Harvey’s platform, establishing the patterns and standards the broader engineering organization builds on. This includes designing and implementing processes and technologies for least privilege, isolating different components, managing attack surface, and implementing layers of tenant isolation on our multi-tenant SaaS offering. You’ll also create frameworks and repeatable patterns that enable our research and engineering teams to move quickly and independently—without sacrificing security.
Our security program at Harvey is growing fast, so this is an incredible opportunity to get in at the beginning and shape the future of what Security at Harvey looks like. This team approaches security with an engineering-first mindset with our customers front and center to everything we do.
WHAT YOU'LL DO
- Incorporate secure design principles into our cloud architecture.
- Establish reusable security patterns, standards, and guardrails that enable product and platform teams to build securely by default
- Develop isolation mechanisms (e.g. sandboxing) in collaboration with our product engineering team
- Review security-critical configuration changes and act as Codeowner for security-critical parts of our cloud configurations (everything is IaC)
- Partner with Engineering and Product teams to:
- Manage risks and vulnerabilities in our Cloud environment.
- Translate security requirements into concrete engineering investments
- Define infrastructure security architecture and multi-quarter roadmaps
- Mentor and develop other security engineers on the team, raising the overall technical bar
WHAT YOU HAVE
- 8+ years experience in Security Engineering and/or Software Engineering
- Demonstrated experience writing high-quality software, building production-grade infrastructure and raising the security bar across engineering teams.
- Strong fundamentals in networking, operating systems, and cryptographic protocols
- In-depth knowledge of Kubernetes, common misconfigurations, and privilege escalation vectors
- Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world cloud environments
- Experience applying security best practices in cloud environments (AWS, Azure, or Google Cloud)
- Track record of driving cross-functional security initiatives and influencing engineering decisions across teams
- Experience setting security standards and best practices at an organizational scale
- (No experience with generative AI or legal required)
BONUS
- Familiarity with large-scale Infrastructure as Code (IaC) deployments
- Familiarity with Kubernetes Admission Controllers and policy enforcement
- Exposure to multi-cloud environments
COMPENSATION RANGE
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-NP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Security is at the heart of what we do. Our customers trust us with their most sensitive data, and we take that responsibility seriously. As part of our team, you’ll help us maintain a secure, trustworthy, and compliant platform—an essential foundation for everything we build.
As a Staff Infrastructure Security Engineer, you’ll set the technical direction for secure-by-default infrastructure security across Harvey’s platform, establishing the patterns and standards the broader engineering organization builds on. This includes designing and implementing processes and technologies for least privilege, isolating different components, managing attack surface, and implementing layers of tenant isolation on our multi-tenant SaaS offering. You’ll also create frameworks and repeatable patterns that enable our research and engineering teams to move quickly and independently—without sacrificing security.
Our security program at Harvey is growing fast, so this is an incredible opportunity to get in at the beginning and shape the future of what Security at Harvey looks like. This team approaches security with an engineering-first mindset with our customers front and center to everything we do.
WHAT YOU'LL DO
- Incorporate secure design principles into our cloud architecture.
- Establish reusable security patterns, standards, and guardrails that enable product and platform teams to build securely by default
- Develop isolation mechanisms (e.g. sandboxing) in collaboration with our product engineering team
- Review security-critical configuration changes and act as Codeowner for security-critical parts of our cloud configurations (everything is IaC)
- Partner with Engineering and Product teams to:
- Manage risks and vulnerabilities in our Cloud environment.
- Translate security requirements into concrete engineering investments
- Define infrastructure security architecture and multi-quarter roadmaps
- Mentor and develop other security engineers on the team, raising the overall technical bar
WHAT YOU HAVE
- 8+ years experience in Security Engineering and/or Software Engineering
- Demonstrated experience writing high-quality software, building production-grade infrastructure and raising the security bar across engineering teams.
- Strong fundamentals in networking, operating systems, and cryptographic protocols
- In-depth knowledge of Kubernetes, common misconfigurations, and privilege escalation vectors
- Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world cloud environments
- Experience applying security best practices in cloud environments (AWS, Azure, or Google Cloud)
- Track record of driving cross-functional security initiatives and influencing engineering decisions across teams
- Experience setting security standards and best practices at an organizational scale
- (No experience with generative AI or legal required)
BONUS
- Familiarity with large-scale Infrastructure as Code (IaC) deployments
- Familiarity with Kubernetes Admission Controllers and policy enforcement
- Exposure to multi-cloud environments
COMPENSATION RANGE
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-NP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As a Senior Manager, you’ll partner directly with the Senior Director of the Consumer Protection Team to drive some of our highest-impact projects. This is an exceptional opportunity for a gritty, entrepreneurial problem-solver with a genuine commitment to consumer impact, able to toggle between strategy and execution. Working closely with Strategy & Operations, Analytics, and customer-facing departments such as Product and Customer Success, this role will identify and quantify customer experience insights and pain points, collaborate on solutions, and build the customer-first system required to achieve our ambitious goals for the future. The ideal candidate must have a passion for customer impact, robust analytical toolkit, strong collaboration skills, and the tenacity to solve problems and drive prioritization through uncertainty. This role will provide frequent exposure to Flex’s Executive Team, giving hands-on experience with what it takes to lead and operate a world-class consumer fintech. The ideal candidate will be comfortable producing both rigorous data analysis and exec-ready deliverables from day one, working autonomously or together with your team.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
What you’ll do
Build our strategy:
Partner with your team leader (Senior Director of the Consumer Protection Team) to set strategy and translate it into tangible near-term goals and frameworks that ensure tight execution.
Identify what matters:
Apply your business knowledge and analytical skills to pinpoint the challenges that matter most, then partner with Analytics and Data Science to rapidly test new hypotheses and build lasting infrastructure around the insights you discover.
Drive cross-functionally:
Work with Product Managers and other functional leads to ensure we are effectively prioritizing customer experience priorities across the business.
Influence the organization:
Distill progress into executive-level reports, facilitating reviews to ensure the right strategic conversations are had. Communicate effectively with senior stakeholders, navigating complex problem sets with agility.
Deliver with velocity:
Manage a diverse portfolio of projects, adapting rapidly to shifting priorities. Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate.
Key qualifications
5+ years of relevant work experience, ideally in management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality
Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives
Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others; SQL proficiency preferred, but not required
Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them
Genuine passion for “doing right” by our customers; we care about our mission, and you should, too!
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$184,000
—
$230,000 USD
Tier 3 (Salt Lake City)
$155,000
—
$195,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Compensation Business Partner to ensure our compensation philosophy, principles, and practices extend to all of our markets outside of the US, initially focused on EMEA and APAC.
This will be our first Compensation Business Partner dedicated to our international business sitting within the EMEA region, and an opportunity to help shape how Harvey approaches compensation as we continue to scale globally. You’ll partner closely with our People Business Partners, Recruiting team, business leaders, and the broader Compensation team to ensure our programs remain competitive, thoughtful, and scalable across markets.
We’re looking for someone who combines deep compensation expertise with strong business judgment. You should be equally comfortable analyzing market data, advising a recruiter on a complex offer, partnering with a PBP and developing a point of view on how Harvey should approach compensation in a new or rapidly evolving market. This is a highly collaborative role that will have a great degree of partnership across many functions.
WHAT YOU'LL DO
- Serve as the primary Compensation Business Partner for EMEA and APAC, developing deep context on our teams, talent markets, and hiring needs across the regions.
- Partner closely with People Business Partners and business leaders on compensation decisions including new hires, promotions, internal mobility, and other complex compensation questions.
- Build a particularly strong partnership with Recruiting, advising on offers, market competitiveness, and candidate-specific situations.
- Help evolve Harvey's international compensation strategy as we scale, including our approach to geographic differentiation, market positioning, salary structures, and equity.
- Bring deep equity expertise and help translate Harvey's equity philosophy across markets where candidate expectations and familiarity with US-style equity compensation can vary significantly.
- Research emerging compensation practices and talent trends, particularly across the rapidly evolving AI market, and turn external data into clear recommendations for Harvey.
- Conduct market analyses using compensation survey data and other sources, while applying judgment.
- Partner with the broader Compensation team on compensation cycles, benchmarking, band development, and company-wide programs, ensuring international considerations are represented from the beginning.
- Identify where our US practices translate internationally—and where they don't—and proactively recommend changes as Harvey enters and scales in new markets.
- Help build the infrastructure, principles, and enablement that will allow Harvey's international compensation approach to scale.
WHAT YOU HAVE
- 5-7+ years of experience in compensation
- Experience supporting international compensation across EMEA and/or APAC.
- Experience working for a US-headquartered company, with a strong understanding of how global compensation programs are designed and adapted for international markets.
- Meaningful experience with equity compensation, including the ability to explain and advise on equity in markets with different norms and expectations.
- Experience in a high-growth startup or scale-up environment; you are comfortable building while the company and market are changing around you.
- Strong knowledge of compensation fundamentals including market benchmarking, salary structures, job leveling, offers, promotions, retention, and pay decisions.
- Exceptional business partnership skills. You can build trust with leaders, PBPs, and recruiters while being willing to challenge assumptions.
- Strong analytical skills paired with excellent judgment—you know when the data is telling you something and when it requires additional context.
- Intellectual curiosity and a genuine appetite to become an expert on the AI talent market, including proactively researching competitors, compensation trends, and emerging practices.
- Comfortable operating with ambiguity and building new approaches rather than relying on an established playbook.
- Ability to communicate complicated compensation concepts simply and credibly to audiences with very different levels of compensation expertise.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Toronto; Ottawa; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
In this role, you will manage the team that owns the Cohere inference APIs and SDKs, as well as the Cohere Dashboard, where customers can access our models, manage teams, and audit billing. You will collaborate with internal partners to craft a delightful, intuitive, and unified experience across everything the Cohere APIs and Cohere Dashboard have to offer. As a hands-on leader, you will shift seamlessly between roles as mentor, strategist, and technologist to guide the team toward shared success.
Join our team of builders who are shaping the future of large language models!
AS AN ENGINEERING MANAGER OF THE COHERE APIS AND DEVEX TEAM, YOU WILL:
- Manage, mentor, and grow a talented and enthusiastic team of backend and full-stack software engineers
- Participate in model releases and develop new API capabilities
- Work closely with Modelling and Model Serving teams
- Collaborate with UX designers to ensure customers have an easy and delightful time managing teams, API keys, billing and configurations.
- Oversee and contribute to open source projects
YOU MAY BE A GOOD FIT IF:
- You have experience managing engineering teams and a proven track record of delivering high-quality software
- You have experience shipping products with a large number of stakeholders
- You’re comfortable with the front and back end of the stack, and have previously worked with Go, Next.js, TypeScript, and React
- You are passionate about recruiting and growing people and teams
- You are passionate about building rapport with your team and you prioritize 1:1s
- You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs
- You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences
- You’re excited about AI and have the motivation to scale a company
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Tokyo
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere is a fast-growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive and experience to engage in and shape a nascent and unique policy environment for enterprise AI.
We seek a Government Affairs professional to lead our Japan government affairs strategy. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for digging deep into the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence.
There is no better time to join us in building this function as we shape the future of AI in Japan and across the region.
As our Manager of Government Affairs & Public Policy, Japan you will:
- Lead Japan Advocacy: Partner closely with Cohere’s senior leadership, legal, public policy, and responsible AI teams to develop, coordinate, and implement a government affairs strategy across national, prefectural, and municipal levels in Japan.
- Dig Deep on AI Policy: Serve as the internal and external expert on Japan’s AI policy while monitoring key regulatory shifts. You will proactively report on trends and work with cross-functional teams to craft thoughtful responses to governmental initiatives, regulatory issues, and legislative drafts that impact Cohere’s business.
- Bridge the Corporate and Political: Leverage your dual experience in both the political and corporate spheres to translate technical and business objectives into effective policy advocacy.
- Cultivate Key Relationships: Guide and coordinate Cohere’s political engagement by cultivating deep relationships and representing the company with key lawmakers, regulators, and trade bodies.
- Support Strategic Growth: Work closely with public sector sales teams in shaping technology and procurement policies in regulated sectors, ensuring Cohere is a trusted resource and partner for government stakeholders.
- Manage External Partners: Direct government relations consultants and trade associations in Japan.
- Ensure Compliance: Oversee compliance of all lobbying and political activities with relevant laws.
You may be a good fit for this career opportunity, if you have:
- Native fluency in Japanese and English.
- Political & Corporate Experience: 10 to 12+ years of proven leadership experience blending corporate government affairs roles within the technology sector and direct political or government experience.
- Deep AI Policy Expertise: Exceptional ability to dig deep on artificial intelligence policy, its applications and its risks, with a proven track record of shaping relevant tech policies and regulations.
- National Security & Regulated Industries Background: Prior experience in or working closely with the defense sector, cybersecurity or national security apparatus is highly preferred given the strategic importance of AI to these fields. Experience working with regulated industries is also preferred.
- Procurement Experience: Proven experience supporting public-sector sales and government procurement teams is highly preferred.
- Bias for Action: A growth mindset and a self-starter attitude with the ability to work independently, prioritize issues, and push projects over the finish line.
- Excellent written and verbal communication skills: A proven ability to distill complex AI policy into compelling documents, thought leadership, and briefings for a variety of audiences.
- Educational background: Bachelor's degree in a related field.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote USA
Workplace: Remote
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Senior Cloud Engineer I, you are the backbone of the infrastructure that powers Docebo’s global learning platform! You will architect, scale, and secure our AWS-based environments using cutting-edge DevOps and Platform Engineering practices. By building resilient automation and optimizing systems like our FedRAMP-regulated environments, you will directly empower engineering teams to deploy faster and keep millions of learners seamlessly connected. Get ready to solve high-impact technical challenges, elevate our cloud strategy, and shape the future of AI-driven learning!
⚡ THE DAY-TO-DAY
- Architect the Future: Own and evolve our AWS cloud infrastructure end-to-end, taking projects from initial blueprint through implementation and operations to guarantee ultra-high availability, performance, and scale.
- Automate Everything: Design and implement self-service Infrastructure-as-Code (IaC) templates and automation workflows that crush manual toil and give product teams superpowers.
- Fortify the Platform: Elevate our cloud security posture by partnering with Security and Compliance teams to maintain audit-ready FedRAMP configurations, eliminate drift, and streamline patching.
- Partner for Impact: Collaborate closely with Engineering to launch new services seamlessly, jump into high-priority incident responses, and turn post-mortem insights into platform upgrades.
- Optimize and Observe: Master systems like Datadog to keep eyes on platform performance, driving decisions that optimize system resilience, speed, and cost-efficiency.
- Level Up the Team: Inspire and mentor junior Cloud Engineers through code and design reviews, keeping Docebo at the forefront of modern cloud trends.
💪 YOUR SUPERPOWERS
- Cloud Mastery: Proven expertise managing complex, production-grade AWS infrastructure with 4–8 years of experience in cloud systems or platform engineering.
- Infrastructure as Code Ace: Intermediate to advanced mastery with IaC tooling like Terraform, CloudFormation, or CDK to provision and scale complex environments.
- Containerization & Linux Powerhouse: Hands-on proficiency with Linux, Docker, and running microservices on Kubernetes/EKS.
- Observability & CI/CD Champion: Strong experience using Datadog (or similar observability tools) alongside Git/GitLab for seamless code delivery and automation.
- DevOps Mindset & Scripting Skills: Solid understanding of DevOps methodologies paired with fluent scripting skills in Python, Bash, or Go.
- Problem-Solving Superhero: Exceptional analytical skills, sharp attention to detail, and a collaborative, team-first approach to solving complex engineering problems.
NOTE: U.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens. Preference will be given to candidates who live in, or are willing to work, Eastern Time hours.
⭐ BONUS POINTS
- Compliance Ninja: Direct experience maintaining and patching FedRAMP-regulated or highly compliant cloud environments.
- Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience).
🗓️ OUR INTERVIEW PROCESS
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 45-60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A technical deep-dive and system design discussion with key members of our Cloud & Platform Engineering team.
Step 4: A final wrap-up conversation with engineering leadership to discuss team culture, growth, and next steps.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with offices across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Havana, Cuba; Bogotá, Colombia; Santiago, Chile; San Salvador, El Salvador; Mexico; Lima, Peru; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of; São Paulo, Brazil; Medellín, Colombia; Montevideo, Uruguay
Workplace: remote
We are looking for a Senior Full-Stack Developer with strong Angular and .NET expertise who knows how to leverage AI to build and ship features faster. Join a growing engineering team developing a healthcare revenue cycle management platform that streamlines insurance claims, billing, and financial workflows for radiology and outpatient imaging services. You'll help expand a web application, deliver high-impact features, and contribute to its future AI-powered automation capabilities.
Responsibilities
Design, develop, and enhance a web application using Angular 12,
ASP.NET
Core 8 (C#), and SQL Server.
Build and deliver new features, including internal messaging, task management, and collaborative workflows for healthcare billing operations.
Develop, maintain, and optimize REST APIs, backend services, and database functionality to support application performance and scalability.
Implement and maintain integrations with internal and external systems, including NCS and Microsoft Fabric.
Leverage AI-powered coding tools to accelerate development, streamline debugging, and improve overall engineering productivity.
Collaborate with a six-person development team, including senior engineers, QA, and the VP of Development, to deliver reliable, high-quality features.
Requirements
Strong senior-level full-stack development experience, with hands-on expertise in Angular 12,
ASP.NET
Core 8, and C#.
Solid experience with SQL Server, including database development, optimization, and integration with backend applications.
Proven ability to develop and maintain REST APIs and web applications hosted on IIS/Windows.
Practical experience using AI-assisted development tools to accelerate coding, troubleshooting, and feature delivery.
Experience integrating enterprise applications with external systems; familiarity with NCS and Microsoft Fabric is highly preferred.
Strong problem-solving, communication, and collaboration skills, with the ability to independently own feature development and work effectively during U.S. Eastern Time hours.
УдалённоseniorHavana, Cuba; Bogotá, Colombia; Santiago, Chile; San Salvador, El Salvador; Mexico; Lima, Peru; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of; São Paulo, Brazil; Medellín, Colombia; Montevideo, Uruguay
Location: Bratislava, Slovakia; Bucharest, Romania; Belgrade, Serbia; Sarajevo, Bosnia and Herzegovina; Warsaw, Poland; Budva, Montenegro; Kishinev, Moldova, Republic of; Zagreb, Croatia; Astana, Kazakhstan; Prague, Czechia; Lisbon, Portugal; Tbilisi, Georgia; Erevan, Armenia; Sofia, Bulgaria; Riga, Latvia; Vilnius, Lithuania; Tallinn, Estonia; Tiranë, Albania; Pristina, Kosovo
Workplace: remote
Senior Full-Stack Developer (Angular / .NET Core)
We are looking for a Senior Full-Stack Developer with strong Angular and .NET expertise who knows how to leverage AI to build and ship features faster. Join a growing engineering team developing a healthcare revenue cycle management platform that streamlines insurance claims, billing, and financial workflows for radiology and outpatient imaging services. You'll help expand a web application, deliver high-impact features, and contribute to its future AI-powered automation capabilities.
Responsibilities
Design, develop, and enhance a web application using Angular 12,
ASP.NET
Core 8 (C#), and SQL Server.
Build and deliver new features, including internal messaging, task management, and collaborative workflows for healthcare billing operations.
Develop, maintain, and optimize REST APIs, backend services, and database functionality to support application performance and scalability.
Implement and maintain integrations with internal and external systems, including NCS and Microsoft Fabric.
Leverage AI-powered coding tools to accelerate development, streamline debugging, and improve overall engineering productivity.
Collaborate with a six-person development team, including senior engineers, QA, and the VP of Development, to deliver reliable, high-quality features.
Requirements
Strong senior-level full-stack development experience, with hands-on expertise in Angular 12,
ASP.NET
Core 8, and C#.
Solid experience with SQL Server, including database development, optimization, and integration with backend applications.
Proven ability to develop and maintain REST APIs and web applications hosted on IIS/Windows.
Practical experience using AI-assisted development tools to accelerate coding, troubleshooting, and feature delivery.
Experience integrating enterprise applications with external systems; familiarity with NCS and Microsoft Fabric is highly preferred.
Strong problem-solving, communication, and collaboration skills, with the ability to independently own feature development and work effectively during U.S. Eastern Time hours.
УдалённоseniorBratislava, Slovakia; Bucharest, Romania; Belgrade, Serbia; Sarajevo, Bosnia and Herzegovina; Warsaw, Poland; Budva, Montenegro; Kishinev, Moldova, Republic of; Zagreb, Croatia; Astana, Kazakhstan; Prague, Czechia; Lisbon, Portugal; Tbilisi, Georgia; Erevan, Armenia; Sofia, Bulgaria; Riga, Latvia; Vilnius, Lithuania; Tallinn, Estonia; Tiranë, Albania; Pristina, Kosovo
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Product Manager for Switchboard, you'll shape how customers manage their GitLab Dedicated infrastructure and how our engineering teams operate a growing fleet of customer instances. Switchboard is the control plane for Dedicated: it helps internal teams scale upgrades and maintenance, while giving customers a place to configure their infrastructure, understand the health of their environment, and receive critical updates.
You'll own the product vision and roadmap, balancing technical and operational needs with a clear, useful customer experience. Dedicated is GitLab's fastest-growing deployment option, and your work will help the business support more customers efficiently. You'll have the autonomy to identify the most important problems and decide where Switchboard should go next, with support from your manager and engineering partners.
What you’ll do
Set the vision and roadmap for Switchboard, connecting customer needs and internal operational challenges to priorities for the engineering team.
Work with engineering and site reliability engineering teams to improve the tools used to operate Dedicated instances, including upgrades and maintenance.
Improve the customer-facing console so customers can manage infrastructure settings, configure private networking and authentication, and understand their instance's health.
Talk directly with customers to understand their needs, explain product decisions, and use their feedback to shape the roadmap.
Bring a strong user experience perspective to product decisions. Work hands-on with engineering to develop and refine workflows, including when a dedicated design partner isn't available.
Explore opportunities to improve the tooling and experience for customers migrating from self-managed GitLab to Dedicated, how we help manage incidents, and to extend Switchboard to support GitLab.com as its architecture evolves.
What you’ll bring
Experience owning a product vision and roadmap and working with engineering to deliver improvements for users.
Technical understanding that helps you discuss infrastructure and operational tradeoffs with engineers and translate them into clear product decisions.
A strong focus on user experience, with experience making complex technical workflows easier to understand and use.
Clear communication and the ability and interest to work directly with customers. Experience with internal tools is relevant, provided you're comfortable taking on customer-facing product work.
The ability to work independently, make sense of an evolving problem space, and prioritize across customer experience, operational efficiency, and business needs.
You may also bring experience with control planes, cloud management consoles, infrastructure products, internal operational tools, customer migrations, or incident management, but these aren't required.
About the team
We work across product management, engineering, and site reliability engineering to solve technical, operational, and user experience problems.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the Role
The ZT1 Labs group is a small, senior team of product and engineering experts working directly with the CEO on the company’s most important new bets. This team takes on highly ambiguous, cross-functional problems where the upside is company-defining.
We are looking for a Group Product Manager to lead a portfolio of ZT1 initiatives in a hands-on builder role, with direct product ownership and with no direct people management responsibilities. You will own the vision, strategy, and roadmap for new products and platforms, partnering closely with engineers, analysts, and designers to build and launch, and with revenue and business teams to bring new products to market and scale.
You’ll work closely with the CEO and executive team to turn high-level ideas into durable, scalable businesses.
What You Will Do
Understand Customers & Strategic Context:
Build a deep understanding of Affirm’s global network of users, merchants, and partners.
Connect customer insights and market trends to long-term company strategy to identify where zero-to-one innovation can drive outsized impact.
Track relevant product, technology, and industry shifts and use them to inform product direction.
Set Vision, Strategy, and Roadmap
Partner with the CEO and senior leaders to define problem spaces and opportunity areas that matter most for Affirm’s future.
Craft a clear product vision and strategic narrative for the innovation portfolio, translating that into a focused and prioritized roadmap.
Define crisp outcomes and success metrics tied directly to business impact (GMV, profitability, conversion, retention, long-term moat).
Lead Zero-to-One Product Development
Drive the full lifecycle for new products and platforms: discovery, validation, MVP definition, launch, and iteration.
Own the full UI/UX, using AI tools to build and iterate on working prototypes that make product ideas tangible and testable.
Write and refine customer-facing copy across the product experience, from onboarding to in-product guidance.
Independently analyze customer behavior, build funnels, and use data to identify opportunities and guide product decisions.
Own experimentation end to end, including hypotheses, test design, success metrics, results analysis, and iteration.
Collaborate closely with cross-functional teams to sync ZT1 roadmaps with core product roadmaps, ensuring high product quality, an aligned user experience, and cohesive business results.
Cross-Functional & Executive Leadership
Lead a cross-functional group (engineering, design, data, risk, capital, operations, revenue, legal and compliance) through ambiguous and complex work.
Serve as a thought partner to the CEO and executive team on new product bets, tradeoffs, and prioritization.
Communicate clearly and often - framing decisions, risks, and tradeoffs; writing high-quality docs; and maintaining alignment across teams.
Raise the Bar for Product Craft
Establish product patterns, decision frameworks, and execution standards that make zero-to-one work repeatable and scalable.
Model strong product thinking, rigor, and judgment for senior peers without managing them directly.
Help shape the culture and operating model of the ZT1 function.
What We Look For
Experience
~8–10+ years of product management experience with a strong track record shipping and scaling consumer-facing or platform products.
Previous ownership of technical software products end-to-end and ability to clearly articulate the business impact.
Direct experience leading zero-to-one or highly ambiguous product areas with meaningful outcomes.
Experience working closely with engineering, data, design, and other teams without direct authority.
Skilled at operating in complex environments where success depends on coordinating cross-functional work across multiple groups.
Founder or early-stage startup experience is a plus. Ability to spot opportunities, build from scratch, test quickly, and take ownership of outcomes.
Skills
Hands-on fluency with AI tools for prototyping, design, content, and analysis, with the judgment to evaluate and refine the output.
Comfortable doing the work directly without dedicated design, analytics, or content partners.
Strong communicator capable of securing alignment and decisions from broad groups of senior stakeholders with differing priorities.
Adept at influencing engineering teams outside your reporting line - able to guide them toward building what the product needs.
High judgment in ambiguous spaces - able to take incomplete or conflicting information and turn it into a clear, actionable plan.
Strong commercial instincts - able to contribute to pitches, negotiations, and contract evaluations when product work intersects with business strategy.
Behaviors & Traits
Bias toward action; cares about unblocking teams and driving meaningful progress quickly.
Comfortable moving between strategy and execution - from long-term roadmap thinking to writing specs or digging into edge cases.
Strong organizational discipline and interpersonal skills, able to navigate complex dynamics while maintaining momentum.
Deep sense of ownership - holds a high bar for quality and ships products on time.
Mission-driven and customer-obsessed, motivated to build honest, transparent financial products.
Pay Grade - R
Equity Grade - 9
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $209,000 - $269,000
This posting is for an existing vacancy.
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the Role
The ZT1 Labs group is a small, senior team of product and engineering experts working directly with the CEO on the company’s most important new bets. This team takes on highly ambiguous, cross-functional problems where the upside is company-defining.
We are looking for a Group Product Manager to lead a portfolio of ZT1 initiatives in a hands-on builder role, with direct product ownership and with no direct people management responsibilities. You will own the vision, strategy, and roadmap for new products and platforms, partnering closely with engineers, analysts, and designers to build and launch, and with revenue and business teams to bring new products to market and scale.
You’ll work closely with the CEO and executive team to turn high-level ideas into durable, scalable businesses.
What You Will Do
Understand Customers & Strategic Context:
Build a deep understanding of Affirm’s global network of users, merchants, and partners.
Connect customer insights and market trends to long-term company strategy to identify where zero-to-one innovation can drive outsized impact.
Track relevant product, technology, and industry shifts and use them to inform product direction.
Set Vision, Strategy, and Roadmap
Partner with the CEO and senior leaders to define problem spaces and opportunity areas that matter most for Affirm’s future.
Craft a clear product vision and strategic narrative for the innovation portfolio, translating that into a focused and prioritized roadmap.
Define crisp outcomes and success metrics tied directly to business impact (GMV, profitability, conversion, retention, long-term moat).
Lead Zero-to-One Product Development
Drive the full lifecycle for new products and platforms: discovery, validation, MVP definition, launch, and iteration.
Own the full UI/UX, using AI tools to build and iterate on working prototypes that make product ideas tangible and testable.
Write and refine customer-facing copy across the product experience, from onboarding to in-product guidance.
Independently analyze customer behavior, build funnels, and use data to identify opportunities and guide product decisions.
Own experimentation end to end, including hypotheses, test design, success metrics, results analysis, and iteration.
Collaborate closely with cross-functional teams to sync ZT1 roadmaps with core product roadmaps, ensuring high product quality, an aligned user experience, and cohesive business results.
Cross-Functional & Executive Leadership
Lead a cross-functional group (engineering, design, data, risk, capital, operations, revenue, legal and compliance) through ambiguous and complex work.
Serve as a thought partner to the CEO and executive team on new product bets, tradeoffs, and prioritization.
Communicate clearly and often - framing decisions, risks, and tradeoffs; writing high-quality docs; and maintaining alignment across teams.
Raise the Bar for Product Craft
Establish product patterns, decision frameworks, and execution standards that make zero-to-one work repeatable and scalable.
Model strong product thinking, rigor, and judgment for senior peers without managing them directly.
Help shape the culture and operating model of the ZT1 function.
What We Look For
Experience
~8–10+ years of product management experience with a strong track record shipping and scaling consumer-facing or platform products.
Previous ownership of technical software products end-to-end and ability to clearly articulate the business impact.
Direct experience leading zero-to-one or highly ambiguous product areas with meaningful outcomes.
Experience working closely with engineering, data, design, and other teams without direct authority.
Skilled at operating in complex environments where success depends on coordinating cross-functional work across multiple groups.
Founder or early-stage startup experience is a plus. Ability to spot opportunities, build from scratch, test quickly, and take ownership of outcomes.
Skills
Hands-on fluency with AI tools for prototyping, design, content, and analysis, with the judgment to evaluate and refine the output.
Comfortable doing the work directly without dedicated design, analytics, or content partners.
Strong communicator capable of securing alignment and decisions from broad groups of senior stakeholders with differing priorities.
Adept at influencing engineering teams outside your reporting line - able to guide them toward building what the product needs.
High judgment in ambiguous spaces - able to take incomplete or conflicting information and turn it into a clear, actionable plan.
Strong commercial instincts - able to contribute to pitches, negotiations, and contract evaluations when product work intersects with business strategy.
Behaviors & Traits
Bias toward action; cares about unblocking teams and driving meaningful progress quickly.
Comfortable moving between strategy and execution - from long-term roadmap thinking to writing specs or digging into edge cases.
Strong organizational discipline and interpersonal skills, able to navigate complex dynamics while maintaining momentum.
Deep sense of ownership - holds a high bar for quality and ships products on time.
Mission-driven and customer-obsessed, motivated to build honest, transparent financial products.
Pay Grade - R
Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000
USA base pay range (all other U.S. states) per year: $236,000 - $296,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
New York
San Francisco
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
ГибридSan Francisco
ГибридNew York
seniorNew York, NY; For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program; For candidates outside of these areas, you may be eligible for our relocation assistance program
ГибридLondon
ГибридToronto; Ottawa; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридheadTokyo; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоseniorRemote USA
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only