Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most.
As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on.
Key responsibilities
Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted
Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register
Run continuous monitoring after approval: reopen an assessment on defined triggers (data classification change, new SOC 2 report, new subprocessor, vendor incident), investigate SaaS configuration, data, and use case drift signals, and queue a reassessment where the vendor's scope has moved
Improve the program as you run it: identify gaps in coverage, questionnaires, requirements, and tooling that surface during assessments, propose the fix, and carry roadmap items that mature supplier security overall
Tune and maintain our Claude-powered assessment platform alongside the team: prompt development, questionnaire and assessment type design, calibration against assessor decisions, and output QA
Contribute to KPI and KRI reporting on coverage, cycle time, residual risk, open issues, and reassessments due
Minimum qualifications
Experience running supplier security assessments end to end at a technology company: scoping the engagement, determining inherent risk, reviewing controls and evidence, documenting residual risk, and driving findings to closure
Working knowledge of risk fundamentals (inherent and residual risk, control effectiveness, compensating controls, risk acceptance) and the judgment to apply them when the evidence is incomplete or the answer isn't in a framework
Ability to assess a vendor across security domains, and to recognize which findings you can close yourself and which need a security domain specialist
Track record of driving risk treatment to closure through influence across teams with competing priorities
Experience building or tuning an LLM-backed workflow, agent, or automation in a risk, compliance, or operations context, including tuning prompts and reviewing model output for accuracy
Experience building or operating issue management workflows: logging issues with a clear owner and due date, tracking remediation, and escalating when treatment stalls
Working technical knowledge of SaaS security configuration (SSO and SCIM, admin scoping, sharing defaults, audit log export) and of standard vendor security contract terms (DPA, incident notification, subprocessors, audit and testing rights)
Ability to read a SOC 2 report or penetration test and turn it into findings: identify control exceptions and carve-outs, map complementary user entity controls, and judge what the evidence does and does not prove
Preferred qualifications
Experience assessing cloud infrastructure, data center, or data-pipeline vendors
Experience supporting SOX, SOC 2, or ISO 27001 third party or vendor management controls
Experience assessing additional, more specialized vendor cohorts from a security risk perspective: human data operations or data labeling vendors, hardware suppliers, compute providers and neoclouds, and others
Experience with post-approval supplier continuous monitoring: configuration, data, and use case drift detection, shadow IT & SaaS detection, vendor incident management, or evidence-based vendor audits/site visits
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role?
The Workshop Supervisor is responsible for supervising the day-to-day workshop activities, focusing on the refurbishment, repair, and maintenance of mechanical, electrical or hydraulic components for heavy equipment. This role involves hands-on supervision, team coordination, and ensuring all work is completed to high standards of safety, quality, and efficiency. The ideal candidate will have strong technical expertise, excellent leadership skills, and a commitment to delivering results in a fast-paced environment.
Main Responsibilities & Key Result Areas
Workshop Supervision:
Plan, schedule and supervise all workshop operations, including dismantling, inspection, refurbishment, and reassembly of crane components/assemblies.
Assign tasks to workshop technicians and monitor their performance to ensure deadlines are met.
Conduct daily toolbox talks and ensure all personnel understand job hazards and controls
Conduct quality checks at various stages of the refurbishment process.
Monitor workshop housekeeping, ensuring compliance with 5S and EnerMech standards.
Technical Leadership:
Provide guidance to technicians on mechanical repairs, hydraulic systems, and structural component refurbishments. Instruct senior technicians and supervisors to provide support.
Review and interpret technical drawings, repair manuals, and industry standards to guide the team effectively.
Identify and troubleshoot technical issues, ensuring timely resolutions.
Ensure all work is performed according to OEM specifications, API/ISO standards, and client requirements.
Conduct QC checks, approve inspection reports, and final acceptance documentation.
Safety, Compliance & Risk Management
Enforce HSE policies, PTW requirements, and safe work practices.
Conduct risk assessments and ensure mitigation measures are implemented.
Stop unsafe work and intervene immediately when hazards are identified.
Role out safety alerts and lessons learnt from previous scopes to reduce rework and raise awareness.
Resource and Inventory Management:
Responsible to manage workshop tools, equipment, and consumables, ensuring availability and proper maintenance.
Support workshop store man to track inventory levels and coordinate with line manager for procurement of required materials and spare parts.
Support workshop store man with maintaining accurate records of tools and equipment usage.
Team Coordination:
Delegate supervision to workshop supervisors or senior technicians in support of development.
Train and mentor workshop technicians, ensuring they are skilled and knowledgeable in refurbishment processes.
Promote teamwork and a culture of continuous improvement.
Monitor and report individual and team performance to line manager.
Motivate staff to maintain high levels of productivity and morale.
Documentation and Reporting:
Maintain detailed records of work completed, including inspection reports, job cards, and quality control checklists to support engineers' work.
Provide regular updates on project progress and highlight any issues or delays.
Ensure accurate documentation of repairs and ensure compliance with client and industry standards.
Participate in client audits, technical meetings, and workshop inspections.
Requirements
Essential:
Education: Diploma or certification in Mechanical Engineering, Industrial Maintenance, or a related field.
Experience: 5+ years of hands-on experience in mechanical maintenance and repair, with at least 2 years in a supervisory role.
Strong knowledge of offshore pedestal cranes, including hydraulic systems, winches, and structural components.
Certifications: Relevant technical or trade certifications (e.g., crane maintenance, hydraulics, or welding) are an advantage.
Behaviors and Personal Qualities:
Essential:
Excellent technical troubleshooting and problem-solving skills.
Strong leadership and team management abilities.
Ability to interpret technical drawings, schematics, and industry standards.
Proficiency in using workshop tools and diagnostic equipment.
Strong understanding of HSE practices in the oil and gas sector.
Effective communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Work Environment:
Workshop-based role with potential travel to offshore locations for inspections or project support.
Requires physical fitness to work in a demanding environment, including lifting, standing for extended periods, and working with heavy equipment.
Must be flexible to work extended hours during peak project periods.
Based in a workshop environment with occasional site visits to offshore platforms as needed.
Must be flexible to work extended hours and manage on-call responsibilities during critical projects.
We are seeking an experienced
Mathematician
to support the development and optimization of mathematical models and algorithmic solutions within our sportsbook platform.
The ideal candidate will bring
strong
expertise
in mathematics, probability, statistics, and algorithmic modeling
, combined with a deep understanding of
sportsbook mechanics and betting markets
. The consultant will work closely with product, trading, and
development te
ams to enhance odds models, improve automation capabilities, and contribute to the development of advanced data-driven solutions.
Key Responsibilities
Design, review, and optimize mathematical models used in sportsbook trading, odds generation, and risk management.
Support the development and improvement of algorithmic pricing and automated trading solutions.
Analyze betting data, market behavior, and performance metrics to improve model accuracy and efficiency.
Collaborate with Product, Trading, Data Science, and Engineering teams to implement scalable algorithmic solutions.
Provide expert insights on probability models, margin optimization, and risk exposure management.
Contribute to the development of data-driven strategies for sportsbook market automation and pricing efficiency.
Evaluate existing algorithms and identify opportunities for optimization and performance improvement.
Support the integration of new analytical approaches, including advanced statistical methods and machine learning techniques where relevant.
Conduct research on industry best practices and emerging technologies in sportsbook modeling and algorithmic trading.
Provide technical guidance and recommendations on mathematical frameworks used in sportsbook operations.
Requirements
Strong academic background in
Mathematics, Statistics, Data Science, Computer Science, or a related quantitative field
.
Proven experience working with
mathematical modeling, statistical analysis, or algorithm development
.
Experience in
sportsbook
, betting technology, trading systems, or quantitative modeling environments
is a strong advantage.
Deep understanding of probability theory, statistical modeling, and data analysis.
Experience working with large datasets and performance metrics.
Familiarity with algorithmic systems, predictive models, or automated decision-making frameworks.
Strong analytical and problem-solving skills.
Ability to work closely with technical and product teams to translate mathematical concepts into practical solutions.
Excellent communication skills with the ability to explain complex quantitative concepts to non-technical stakeholders.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program.
Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last.
Responsibilities
Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams
Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering
Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work
Represent public sector requirements in model launch planning alongside the launch TPMs
Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs
Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination
You may be a good fit if you
Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work
Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
Have excellent written and verbal communication skills, with the ability to influence without authority
Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required)
Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably
Are a US person. We have agreements with the US Government that mandate this for these roles.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
We are looking for a strategic leader to spearhead the execution of Lyra's machine learning roadmap. In this capacity, you will scale and mentor a high-impact AI/ML engineering team, ensuring our technical vision translates into production-grade systems that operate with clinical precision and high-availability reliability.
The ideal candidate is an experienced engineering manager who excels at balancing long-term technical strategy with hands-on people leadership. You possess a deep passion for developing technical talent, building robust cross-functional partnerships, and cultivating a culture of operational excellence within an AI-driven organization.
Why Lyra?
Collaborative Innovation: Thrive on working alongside brilliant colleagues to solve complex, mission-critical challenges.
Social Impact: Are deeply motivated by making a tangible difference and supporting individuals during their most vulnerable moments.
Cross-Functional Partnership: Enjoy collaborating with a diverse group of physicians, therapists, data scientists, and product leaders.
Responsibilities
Exceptional People Leadership: Facilitate technical growth through weekly 1:1s, performance management, and clearly defined career trajectories for machine learning engineers.
Roadmap & Strategy Ownership: Drive the quarterly planning lifecycle for AI/ML workstreams, prioritizing essential initiatives like clinical program mapping while ensuring alignment with broader business objectives.
Cultivate Engineering Culture: Establish an inclusive, high-performance environment by championing knowledge sharing, mentorship, and rigorous technical standards across the ML organization.
Strategic Technical Influence: Collaborate with Product Management and Data Science leads to transform complex clinical requirements into robust, safety-oriented production models.
ML SDLC Oversight: Maintain a high technical bar through design reviews, guiding the evolution from experimental research to stable microservices deployed on Kubernetes.
Multiplicative Technical Vision: Provide leadership through strategic architectural guidance and prototypes, focusing on scaling your team's collective impact and technical reach.
Qualifications
Proven experience in engineering management, specifically leading and scaling high-performing ML/AI teams within production environments.
Exceptional People Leadership: Strong ability to develop technical talent, manage performance, and build a collaborative team culture.
Strategic Mindset: Demonstrated experience balancing long-term technical strategy and model governance with day-to-day people leadership.
Deep ML/AI Domain Expertise: Strong technical foundation in machine learning systems (transformers, neural networks, fine-tuning) with the ability to lead others in these domains.
Operational Excellence: Mastery of the ML SDLC, including dataset lineage, automated evaluation, and deploying microservices at scale.
Cloud Architecture: Strong experience architecting cloud-native solutions on AWS (or equivalent cloud providers).
Strategic Communication: Exceptional ability to distill highly ambiguous technical problems into clear strategic priorities and influence leadership across engineering, product, and business domain disciplines.
Preferred Qualifications
Polyglot Engineering Background: Experience writing high-performance production code in Java or Kotlin.
Healthcare & Sensitive Data Expertise: Experience architecting AI/ML systems within highly regulated environments (HIPAA compliance, SOC2, handling PHI/PII).
MLOps / Platform Productization: Experience building internal developer platforms or ML tooling used by dozens of data scientists and engineers.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Manager, AI/ML Engineering, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $161,000 to $221,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: England; Portugal; Spain; Italy; Ireland; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through:
- Technical Selling and Deal Shaping
- AI Governance and Security Thought leadership
- Technical Champion Ownership and Thought Leadership
- Customer and Internal Advocacy
- Competitive and Strategic Selling
This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems.
As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline.
_______________________________________________________________________
RESPONSIBILITIES
Technical Selling and Deal Shaping
- Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand:
- AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials)
- Software supply chain risk posture
- Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework)
- Secure development lifecycle requirements
- Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity.
- Design, position, and execute structured PoCs/PoVs focused on:
- Sandbox, network, and MCP tool policy enforcement
- Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs)
- Software supply chain visibility
- Agent and MCP tool governance controls
- Secure build pipelines
- Define clear success criteria, evaluation frameworks, and executive-ready value summaries.
- Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings.
- Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders.
AI Governance and Security Thought Leadership
- Establish credibility as a trusted advisor on:
- Responsible AI development practices
- Secure AI model lifecycle management
- Software supply chain integrity (SLSA provenance, SBOMs, verified base images)
- Container and artifact security
- DevSecOps best practices
- Guide customers in implementing governance controls across AI-enabled SDLC workflows.
Provide architectural guidance for:
- Agentic AI development environments and runtime isolation (sandboxing)
- Policy-as-code enforcement across agents, tools, and machines
- MCP tool governance and allow-listing
- Identity and access governance for AI workloads (IdP-based role and policy assignment)
- Audit, logging, and SIEM visibility for agent activity
- Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements.
Technical Champion Ownership and Thought Leadership
- Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams.
- Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices.
- Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities.
- Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions.
Customer and Internal Advocacy
- Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience.
- Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle.
- Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts.
Competitive and Strategic Selling
- Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle.
- Partner with Sales to develop technical win strategies for strategic and competitive accounts.
_______________________________________________________________________
QUALIFICATIONS
We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply.
- Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales.
- Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria.
- Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership.
- Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
- Experience with Docker, container ecosystems, or adjacent technologies strongly preferred.
- Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred.
- Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred.
- Must be fluent in English.
- Excellent communication, influence, and stakeholder management skills.
- Willingness to travel to customer sites up to 25%.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer.
- You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker.
- You will actively engage with senior stakeholders and manage relationships with clients.
- You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers.
- At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role.
FIRST 60 DAYS
- You will be laser-focused on supporting the sales teams during your second month.
- You will have connected with all of your team members.
- You will gain in-depth knowledge of Docker's products and how they impact our customers.
- You will have an advanced understanding of tools, activities, and best practices to be successful in your role.
FIRST 90 DAYS
- In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs.
- You will continue efforts to improve messaging, processes, and activities.
- You will educate our clients about our product roadmap and undertake product training for users.
- You will be ready to operate independently at full speed.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €141,400– €202,000 OTE
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the Role
The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation.
In this role, you can expect to
Complaints Management
Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices.
Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation.
Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions.
Demonstrate knowledge of and apply consumer financial regulations—including Regulations Z, E, and DD, UDAAP, NACHA, VISA Operating Standards, and applicable state requirements—through compliance advisory work and day-to-day responsibilities.
Support operational teams in investigating and resolving consumer complaints while analyzing trends and potential member impact.
Perform oversight and monitoring to promote timely, accurate, and appropriate complaint resolution.
Develop and refine complaint procedures, guidance, training materials, and educational resources.
Assist with responses to sensitive and regulatory complaints and inquiries.
Ensure complaint-related work, processes, procedures, and guidance align with all applicable requirements of the Complaints Policy.
Support regulatory, bank partner, and internal audit readiness by collecting, organizing, and validating requested documentation and helping ensure complaint processes and records are complete and current.
Review complaint dashboards and complaint trends to identify emerging risks, recurring issues, and opportunities for improvement.
Present compliance findings, complaint trends, risk assessments, recommendations, training, and process updates to business partners and relevant business stakeholders when needed.
Prepare executive-level reports and presentations on compliance findings data, trends, risks, and recommendations.
Compliance Advisory
Provide compliance advisory support for operations supporting new products and changes to existing products, including identifying compliance considerations and helping teams address related risks and requirements.
Translate complex compliance requirements and data-driven insights into clear, practical, and actionable guidance for business partners and member-facing teams.
Support agent readiness for new products and changes to existing products by partnering on agent-facing communications, member-facing communications, help center articles, training, and other agent-ready content.
Partner with Compliance, Legal, Quality Control, Quality Assurance, bank partners, and business teams to mitigate compliance risk.
Demonstrate strong proficiency in AI tooling and proactively identify responsible AI-enabled tools and workflows that help the Compliance Advisory team work more efficiently and effectively.
Use AI tooling to accelerate data analysis, complaint-trend identification, monitoring, oversight, research, documentation, reporting, and preparation of business-partner guidance while maintaining appropriate human review and compliance with confidentiality requirements.
Leverage AI-enabled insights to help business partners make faster, better-informed decisions and improve outcomes for members.
Support quality assurance and quality control business partners as a second line of defense by helping ensure the program is regulatory sound, appropriately designed, and operating effectively for its intended purpose.
Serve as a knowledgeable Compliance presence in meetings with bank partners and business partners by contributing to discussions, answering questions, and identifying compliance considerations.
Core Competencies
Consumer complaints and complaint-program management and oversight.
Regulatory knowledge, including the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences.
Risk identification, escalation, and remediation.
Executive and business-partner communication and presentation skills.
Data analysis, automation, and practical application of AI tools.
Cross-functional collaboration and stakeholder management.
Process documentation, monitoring, training, and continuous improvement.
Independent execution and resourcefulness, including taking end-to-end ownership.
To thrive in this role, you have
5+ years of compliance experience in fintech, banking, or financial services, including meaningful work supporting consumer financial products and a track record of operating with a high degree of independence
Direct, hands-on experience with deposit accounts and credit products
Hands-on experience with consumer complaints and complaint-program management and oversight
Strong regulatory knowledge, with the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences
A sharp instinct for risk identification, escalation, and remediation — and the persistence to see issues through to closure
Experience supporting regulatory exams, bank partner reviews, or internal audits
Executive and business-partner communication and presentation skills
Comfort with data analysis and automation, and practical experience applying AI tools to real work
A collaborative approach to cross-functional work and stakeholder management
Experience with process documentation, monitoring, training, and continuous improvement
A bias toward independent execution and resourcefulness, including taking end-to-end ownership from problem to solution
Comfort working in a fast pace environment that doesn't slow down
#LI-Onsite #LI-LB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$101,000
—
$140,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Renton, WA
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As Design Manager, you will lead and coordinate various aspects of a project’s preconstruction phase, including design, permitting, risk, estimating, HSEQ, constructability, value engineering, and construction planning. Ensure multidisciplinary teams remain aligned, deliverables are coordinated and constructible, risks are actively managed, estimates and GMP proposals are well supported, and project strategies optimize cost, schedule, safety, and quality. Support business development and project pursuits by shaping teams, scopes, budgets, schedules, and technical approaches, while maintaining continuity through construction, commissioning, turnover, and closeout. Bring a strong drive to achieve results and fulfill commitments to clients and project stakeholders.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s degree in engineering, Construction Management, or a related field
8+ years’ experience in design build, integrated project delivery or complex construction projects
Strong understanding of construction execution, sequencing, means and methods, and close-out
PE & DBIA Certification (Desired)
Experience with alternative delivery methods such as Design-Build, Progressive Design-Build, or CM/GC
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Demonstrated experience coordinating multiple design disciplines and external consultants
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
#LI-SW1
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$161,000
—
$242,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive at Anthropic, you'll partner with the most innovative AI-native companies in their hypergrowth journey, working directly with founders and leadership teams to shape the future of AI adoption. You'll own our most strategic customer relationships, leading complex commercial discussions while driving deep engagement between these pioneering companies and Anthropic's executive team.
Responsibilities:
Own and deepen relationships with founder/CEO-level executives at the fastest-growing AI companies, serving as their primary strategic partner for AI infrastructure decisions
Lead complex, high-stakes commercial negotiations spanning multiple stakeholders, including founders, operators, and venture capital firms
Drive strategic alignment between customer roadmaps and Anthropic's product vision, advocating for customer needs at the highest levels of our organization
Partner closely with technical counterparts to ensure seamless execution and customer success
Identify emerging market trends and opportunities based on a deep understanding of how leading AI companies are building and scaling
Develop and execute account strategies that support customers through various growth stages, from early startup to category leader
Navigate complex organizational dynamics while maintaining strong relationships across both customer and internal stakeholders
You may be a good fit if you have:
15+ years of experience in strategic sales or account management, with proven success managing high-complexity, strategic customer relationships
Track record of leading and closing sophisticated commercial deals with multiple stakeholders
Experience working directly with founders and C-level executives at high-growth technology companies
Strong business acumen and ability to understand technical concepts sufficiently to engage in strategic discussions about AI implementations
Proven ability to influence product direction and strategy based on customer needs
Excellence in stakeholder management across multiple levels, from technical teams to C-suite
Outstanding communication and presentation skills, with an ability to articulate complex value propositions to various audiences
Strong candidates may have:
Experience working with venture capital firms or understanding of the venture ecosystem
Background in consumption-based/usage-based pricing models
Experience supporting customers through hypergrowth phases
Understanding of the AI/ML landscape and key trends
Track record of helping define commercial frameworks for emerging technology markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Expert 2 to join our Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in.
Responsibilities
In this role, you’ll:
Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel.
Communicates basic concepts to customers with appropriate empathy and urgency
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement). Contributes to Knowledge articles.
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years of experience
Experience with account reconciliation or data analysis, including technical troubleshooting skills
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard, on-call rotation weekend and holiday hours
Ability to diplomatically address customer concerns and provide feedback
Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Strong problem-solving skills and critical thinking
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Proficiency with Excel, SQL, database queries, ZenDesk
Experience with Salesforce, Zuora or other financial management software
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth.
This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required.
What You'll Do
Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets.
Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles.
Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business.
Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences.
Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community.
Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes.
Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance.
Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes.
Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context.
What You'll Bring
Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context.
Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing).
Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations.
Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
Strong ability to interact and influence effectively with field sales professionals and management.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
Ability to travel if needed for events such as team offsites or training.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,000
—
$220,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Manama, Bahrain
Workplace: fully
Must Love Dogs!! 🐕🦺
At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people.
What You'll Do:
Sell:
You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing!
Grow:
Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists.
Learn:
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
Earn:
Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
Live:
Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun.
Sales Ethics:
We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims.
Brand Integrity:
We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations.
What's In It For You:
Earnings:
This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from
$250-$2,500
. There is no cap on commissions.
The Tribe Tool Kit:
We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones.
Remote Work:
You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
Be Part of the Tribe:
No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
What We’re Looking For:
Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations.
This means you should have:
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio.
Minimum
[10] Mbps download / [5] Mbps upload
of dedicated bandwidth, with
latency under ~150ms, jitter under ~30ms, and packet loss under ~1%
.
Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
Tribe Wellness is your tribe.
Apply today and work with a very different type of company.
#li-remote
Location: Muscat, Oman
Workplace: fully
Must Love Humans! 🩵
At Tribe Wellness Sales, we’re on a mission to help people live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many people grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, people miss out on better health, customers lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for individuals and their loved ones.
What You'll Do:
Sell:
You’ll sell products and services for our human wellness clients, with millions of satisfied customers and growing!
Grow:
Work with a broad range of potential customers, transforming clients’ one-time customers into brand loyalists.
Learn:
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
Earn:
Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
Live:
Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun.
Sales Ethics:
We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims.
Brand Integrity:
We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations.
What's In It For You:
Earnings:
This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from
$250-$2,500
. There is no cap on commissions.
The Tribe Tool Kit:
We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones.
Remote Work:
You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
Be Part of the Tribe:
No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
What We’re Looking For:
Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations.
This means you should have:
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio.
Minimum
[10] Mbps download / [5] Mbps upload
of dedicated bandwidth, with
latency under ~150ms, jitter under ~30ms, and packet loss under ~1%
.
Join us if you’re ready to play a pivotal role in reshaping the world of human health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
Tribe Wellness is your tribe.
Apply today and work with a very different type of company.
#li-remote
Location: Remote
Field Operations Lead
About the Company
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About the Role
In the role of Field Operations Lead, you will plan and execute our field activities across North America to meet our business objectives without causing harm to our people, our contractors and partners, or the communities and environments where we operate. You will report to our Field Operations Director North America & Europe and other members of the operations and exploration team. Your primary responsibility will be to serve as the leader of field operations for 1–3 projects per year across the United States and Canada.
Responsibilities
Plan
Lead planning of complex exploration projects and moderate-scale development programs in North America, including drilling campaigns, electromagnetic surveys, and reconnaissance programs
Lead 1–3 concurrent projects of varying size, complexity, and jurisdiction, with accountability for planning and execution
Lead procurement strategies: contractor selection, bid evaluation, benchmarking, and contract administration for North America-based programs
Develop detailed project-level risk and hazard identification, risk assessments, mitigation plans, and critical control implementation, with particular attention to seasonal and terrain-specific construction conditions across North American operating environments
Lead project kick-offs with integrated teams and contractors, covering scope, execution strategy, and risk management
Generate creative field operations scenarios outside conventional boundaries that lead to efficient programs
Execute
Lead end-to-end execution of assigned projects from mobilization through demobilization and closure
Provide strong leadership during changing field conditions, including remote, seasonal, and extreme weather events across diverse North American geographies
Track and forecast production rates, spend profiles, and resource requirements
Manage and direct all field activities: lead contractor performance evaluation, feedback, and improvement
Maintain daily contact with and monitor the status of KoBold personnel and contractors while in the field; maintain close communication with the Project Geologist, Project Data Scientist, and the Senior Project Planner
Close
Lead site remediation and rehabilitation activities per applicable federal, state/provincial, and local regulatory standards
Lead contractor performance reviews and lessons learned to drive continuous improvement
Compliance and Stakeholder Engagement
Lead execution within regulatory compliance, monitoring, and reporting in accordance with applicable US federal and state or Canadian federal and provincial mining, environmental, and land use legislation, and the practices of our joint venture partners
Ensure execution is done within applicable permitting processes, land access agreements, community relations, third-party agreements, and any joint venture requirements
With leadership direction and support, represent KoBold Metals with local North American stakeholders, including communities, landowners, municipal authorities, Indigenous groups, and environmental bodies
Qualifications
Required
At least 12 years of experience conducting field operations in mineral exploration and mining, oil and gas, or a related industry, with demonstrated progression in complexity and responsibility
Advanced knowledge of construction methodology, including seasonal and terrain-specific construction (tracks, pads, access roads) relevant to North American operating environments
Advanced understanding of helicopter-supported exploration, including utilization optimization and emergency response considerations
Strong understanding of procurement processes: RFP development, bid evaluation, and contract administration
Strong understanding of reclamation, rehabilitation and closure planning
Demonstrated commitment to health and safety standards, including incident management, root cause analysis, and corrective action implementation and verification
Strong conceptual knowledge of HSE, Land and Permitting, Legal, and Business Development systems as applied to exploration projects
Ability to manage and supervise KoBold staff and contractors on all aspects of field activities, including complex and higher-risk field programs
Ability to design complex field programs including scope, cost estimates, risk assessments, procurement, and project execution plans
Ability to work in remote and isolated locations for extended periods of time across North American environments
A high degree of independence and the ability to work effectively with limited supervision
Must speak, read, and write in English; additional language skills (including French) are of benefit
Valid First Aid Certification (Level 3 or Wilderness First Aid preferred)
Preferred
Experience with US federal and state or Canadian federal and provincial regulatory frameworks governing exploration operations
Experience working on projects with dedicated exploration teams including both Geologists and Data Scientists, demonstrating sustained partnership and effective interdisciplinary collaboration
Familiarity with project management principles and managing projects remotely across multiple jurisdictions
Experience with logistics tied to complex remote operations, including helicopter, weather, camps, chartered flights, and drilling operations
French language skills are an asset for projects in Quebec or other francophone regions
What We Value
Effective communication with team members across Geology, Data Science, HSE, Aviation, Legal, Community Relations, and Land and Permitting
Perpetuating KoBold’s ethical standards through your own actions and in communicating with others
Leading constructive field operational dialogue with colleagues; offering ideas freely and being willing to be wrong
Receiving constructive and critical feedback well and providing constructive input and guidance to others
Recognizing and elevating the team’s contributions, both in the field and to leadership, reinforcing a culture where strong work is visible and valued
Interest in contributing broadly to the success of the company and eagerness to pitch in where needed
What to Expect
Joining KoBold means getting the opportunity for hands-on exposure to our exploration projects around the world. All employees are expected to travel to project sites, with a minimum of one week per year. Field-facing and technical roles spend significantly more time in the field.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
This position is a Full-Time Employee role.
The US base salary range for this full-time exempt position is $125,000 to $150,000 USD.
Location: Remote, Candidates can be located anywhere in the United States or Canada. All candidates must be legally authorized to work in the United States or Canada.
Compensation ranges are listed in USD. If you are based outside the US, the range may not translate directly: US pay reflects a different market with different competitive dynamics, so we benchmark roles against the local market rather than converting the listed figure.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Minnesota or Wisconsin
About the Role
We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Responsibilities
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Desirable Skills, Knowledge, and Experience
8+ years of advanced experience selling complex technology solutions in a B2B enterprise model
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Buffalo/Rochester NY
Responsibilities
Cloudflare is looking for highly motivated Named Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America. This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues. The Enterprise Account team will shape and lead Cloudflare’s Go To Market.
We will leverage the strength of all Cloudflare functions to become a strategic partner to our customers and their digital transformation efforts. Our product and services and our methods of engagement will differentiate and delight our customers.
The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers. Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to focus and lead an internal group of constituents to bring their skillset to bear to build solutions and exponentially grow revenue. The AE must be expert in identifying business opportunities with customers, developing Enterprise Account Plans, driving execution across functional stakeholders, and closing revenue. The Enterprise Account Executive should be comfortable engaging in business level outcome conversations with the C-suite, presenting Cloudflare’s vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties. The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers. The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources. Lastly, the AE should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.
Enterprise Account Team Core Values:
Be Successful – Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
Provide Customers with a Premium Business Experience - Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.
Be Brilliant in the Basics - The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.
Make Bold Decisions - Operating with the largest companies in the world is a “game of inches”. Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today’s business. If execution presents risk, Seek the advice of leaders when and where you need it.
Teammate - We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.
Proactively manage and grow a portfolio of assigned Enterprise level clients.
Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.
Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.
Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer’s transformative objectives.
Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.
Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings. Leverage MEDDPIC framework in SFDC document weekly progress.
Accountable to reverse closure steps and establish jointly owned timelines with Customers. Understand the purchasing process fully and be able to document progress against required steps to closure.
Organize and deliver executive level presentations, proposals, commercial terms with Customers.
Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with Cloudflare Executives.
Build and maintain relationships with channel partners to establish joint value propositions and Customer value.
Participate in team meetings and deliver GTM guidance on how to better partner with accounts.
Desirable Skills, Knowledge, and Experience
This is a remote role but the location requirement is that you reside in the Boston, MA region
6+ years of experience coupled with proficiency in Cloud Networking and Security Technology with industry awareness.
Demonstrated track record of meeting and exceeding quota.
Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).
Ability to lead a multidisciplinary team over a long term account horizon.
Able to identify key players in organizations and possess the ability to convert business issues into solutions.
Comfortable selling to obtain new business or expand existing business. Strong closing skills are essential.
Ability to build meaningful relationships quickly.
Someone who acts with integrity and honesty in all situations.
Be able to demonstrate a positive attitude internally and externally.
Expert at building rapport and owning the room.
Aggressiveness in execution and planning.
Ability to take successes and challenges in stride.
Discipline to work w/o instant gratification.
Someone who is bold in their actions and never satisfied with complacency.
A strong will and fortitude to work a plan in the face of challenge.
A business professional who loves the sales profession.
Compensation
Compensation may be adjusted depending on work location.
For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual OTE of $269,000- $370,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental,
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Candidates must be currently located and actively working in the New York, New York area
About the Role
We are seeking an exceptionally accomplished and visionary Senior Named Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts. The ideal candidate possesses unparalleled sales leadership, a profound grasp of enterprise architecture across all four pillars (business, data, applications, technology), and the ability to articulate how Cloudflare seamlessly integrates into modern cloud operating models.
As a Senior Named Account Executive, you will demonstrate the highest level of sales proficiency, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized subject matter expert, providing in-depth education to customers and partners alike on Cloudflare’s extensive product ecosystem and its place within the broader security landscape. This role demands the ability to apply executive sponsorship programs, actively engaging with CIOs, CISOs, and CTOs, and leading virtual teams that include VPs and SVPs to navigate and close complex, transformative opportunities. You will shape our customers' digital transformation journeys, identifying opportunities within broader market trends and positioning Cloudflare as their indispensable strategic partner.
What You'll Do
Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.
Precision Forecasting & Pipeline Mastery: Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization.
Enterprise Architecture & Business Model Expertise: Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.
C-Suite Engagement & Executive Sponsorship: Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.
Cross-Functional Leadership & Influence: Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.
Digital Transformation Visionary: Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.
Organizational Communication & Feedback: Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance. Deliver challenging news within a constructive learning context.
Long-Term Strategic Impact: Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.
Define Goals & Drive Efficiency: Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.
Company-Wide Innovation & Problem Solving: Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.
Inclusive Leadership & Future-Proofing: Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.
Examples of Desirable Skills, Knowledge, and Experience
10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals.
Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level.
Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments.
Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs.
Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities.
Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation.
Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of customer and internal leadership.
A visionary leader who consistently makes decisions for the long-term benefit of Cloudflare, even if it means trading off short-term gains.
Proven ability to define team goals and metrics, drive cross-departmental efficiency, and proactively address roadblocks for optimal results.
A humble yet assertive leader who consistently challenges the status quo and drives positive, innovative change across the organization.
Expert-level proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC, etc.).
Bachelor's degree required, with an MBA or advanced technical degree highly preferred.
Ability to travel extensively as required to engage with key customers, executive leadership, and internal teams.
Compensation
Compensation may be adjusted depending on work location.
For NY based hires: Estimated annual salary of $266,000- $321,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
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