Location: Barcelona
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and talented Enterprise Account Executive to join our Commercial Payments Team to drive rapid growth across various industries for our revolutionary online payment solution.
If you are a driven and focused salesperson with a proven track record of success selling direct payment solutions to enterprise companies, in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan, hybrid work model and competitive benefits package.
The Enterprise Account Executive will play a key role in growing Checkout.com http://Checkout.com’s payments footprint. They will be responsible for selling Checkout.com http://Checkout.com’s full payments technology stack to middle market and large enterprise organizations.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. Desire an independent, high-achieving individual that stands out in an entrepreneurial environment and has the grit and desire to outperform sales targets.
How you’ll make impact:
- Acting as a consultative Payments strategist able to advise companies on an optimal payments structure that pulls from a myriad of solutions Checkout.com http://Checkout.com provides
- Identify, qualify and close the most promising prospects and partners that will help Checkout.com http://Checkout.com grow a healthy pipeline across various verticals.
- Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified that pipeline in cold and warm channels
- Pitch our next-generation payment solutions and value-added services
- Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
- Become the expert on Checkout.com http://Checkout.com’s technology stack, help new merchants understand the value of Checkout.com http://Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
- Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
- Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
- Partner with other Payment Sales Managers to share best practices, key business insights and industry trends.
- Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
Qualifications:
- 3+ years Enterprise Sales experience directly in the Payments industry
- Track record of high performance, and self sourcing leads
- Highly motivated and committed to growth and development with excellent communication skills
- Solid network of potential prospects and partners within the payments landscape
- Tech-savvy, with a passion for Fintech and Payments
- Strong commercial acumen, ability to effectively negotiate complex structures
- Fluent in Spanish and Portuguese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Trust & Safety Engineering protects Affirm’s consumers, merchants, and network from fraud and abuse. We build the real-time systems, risk signals, and tools that stop bad actors without adding friction for the people we serve. Our engineers work with data science, risk, and operations to stay ahead of evolving threats at scale
You will be matched with a role after completing the interview evaluation process. Your recruiter will work closely with you throughout the process to understand your interests and experience to find the strongest role fit.
What you’ll do
You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
You will help develop talent on your team by providing feedback and guidance, and leading by example.
What we look for
You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan
Pay Grade - N
Equity Grade - 6
Employees new to Affirm
typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $153,000 - $213,000 CAD
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Trust & Safety Engineering protects Affirm’s consumers, merchants, and network from fraud and abuse. We build the real-time systems, risk signals, and tools that stop bad actors without adding friction for the people we serve. Our engineers work with data science, risk, and operations to stay ahead of evolving threats at scale
You will be matched with a role after completing the interview evaluation process. Your recruiter will work closely with you throughout the process to understand your interests and experience to find the strongest role fit.
What you’ll do
You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
You will help develop talent on your team by providing feedback and guidance, and leading by example.
What we look for
You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade - N
Equity Grade - USA 9
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA Pacific base pay range (CA, WA, NY, NJ, CT):
$195,000 - $255,000
USA Sapphire base pay range (all other U.S. states):
$173,000 - $233,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Syracuse, NY
Project Manager - Substations
Substation Construction | Power Delivery | EPC | Utility Infrastructure
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver the Infrastructure That Powers Communities
Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects.
As a
Project Manager - Substations
with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As a
Project Manager - Substations
, you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability.
You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence.
Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure.
Key Responsibilities
Lead substation construction projects from contract award through final project closeout.
Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance.
Maintain strong customer relationships and serve as a primary point of contact throughout project execution.
Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements.
Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers.
Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies.
Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations.
Support a culture of safety, accountability, quality, and continuous improvement.
What You'll Do
Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades.
Support projects involving:
Transmission substations
Distribution substations
Collector substations
Renewable energy substations
BESS substations
Switchyards
Transformer installations
Breaker installations
Protection and control systems
Relay upgrades
Bus work installations
Electrical equipment replacement programs
Testing and commissioning activities
Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans.
Review contracts, drawings, specifications, and engineering documentation.
Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance.
Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates.
Support project procurement, material management, equipment deliveries, and resource planning activities.
Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health.
Coordinate project commissioning, energization, turnover, and closeout activities.
Prepare and communicate project performance updates to customers and company leadership.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects.
Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects.
Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities.
Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships.
Demonstrated success balancing safety, quality, schedule, and financial objectives.
Experience reviewing and interpreting contracts, specifications, drawings, and project documentation.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$82,000
—
$193,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a proactive and detail-oriented
General QA Engineer
to help ensure the quality and reliability of our product. In this role, you will combine manual and automated testing, build and maintain scalable Playwright test suites, leverage AI-powered tools to increase efficiency and work closely with engineering and product teams to deliver a seamless user experience.
As part of our team, your responsibilities in this role will include:
Automates validation across UI, APIs, dashboards
Maintains reusable test systems, flakes analytics
Development and maintenance of a suite of e2e/UI tests in Playwright (TS), covering critical user scenarios.
Use of AI in work
Practical use of LLM tools (e.g., ChatGPT, GitHub Copilot/Codeium) to optimize the execution of testing tasks.
Performing manual testing of features (planning, test design, regression, exploratory).
Integration and optimization of test runs in CI (parallelization, stabilization, flakiness metrics).
Setting up reporting and observability for automated tests (traces, video, flake analytics).
Collaboration with engineering and product: requirements clarification, help reproducing defects, and improving testability.
Maintaining the quality of test data and environments.
Our ideal candidate possesses the following skills:
3–5 years in QA, including 1.5+ years in automation using JavaScript/Playwright.
Strong Playwright:
Test Runner, fixtures, projects, parallelization, and sharding.
Auto-wait/locators, stable selectors, working with flakes (timeouts, retries, expect.poll).
BrowserContext/Page, environment isolation, test data management.
Tracing, video/screenshots, network mocking (route), APIRequestContext.
Page Object/Screenplay patterns, project structure, reusability.
AI & No-Code Integration:
Building test workflows in n8n, Zapier, Gumloop.
Use of no-code tools as part of the automated test infrastructure.
AI-Enhanced Testing:
Practical use of LLMs (e.g., ChatGPT, Copilot).
Explore AI QA tools (Testim, Diffblue, CodiumAI, Mabl).
JavaScript/TypeScript at advanced mid-level:
Async/await, promises, modules, TS typing, interfaces, generics.
NPM/Yarn, Node.js scripts, ESLint/Prettier configuration.
API testing: REST, Postman/Swagger.
Browser DevTools: network, storage, cookies, CORS, headers, status codes.
Databases: solid SQL, basic work with test data.
CI/CD and VCS:
Git (branching, PR, code review).
Integration of automated tests into CI (GitHub Actions/Jenkins), artifacts, and reports.
Running tests in containers/headless, dependency management, and caching.
Manual testing:
Requirements analysis.
Creation of all types of test documentation.
Test design techniques.
Types of testing.
English: reading documentation and written communication (Intermediate+).
Ukrainian and/or Russian language proficiency is a must.
What we offer:
Opportunity to shape the backbone systems of a modern, data-driven digital company
A collaborative, innovation-first environment that values initiative and experimentation
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday
Schedule: Monday–Friday, 1 PM – 9 PM EET (including 1 hour break)
Why join us?
You’ll be at the intersection of technology, process innovation, and business growth – building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Intellias
Meet your recruiter
Katarzyna Sankowska
katarzyna.sankowska@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineering Lead
Senior Lead
Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States
Remote
APPLY NOW
REFER A FRIEND
Intellias is looking for an Engineering Lead to join a large-scale Digital Health initiative building a FHIR-based healthcare platform that connects providers, payers, clinical systems, and external healthcare networks.
This is a hands-on leadership role that combines strong engineering expertise with team leadership. You will set technical direction, grow engineers, and ensure delivery of secure, reliable, and HIPAA-compliant healthcare solutions.
What project we have for you
We’re helping a US digital-health platform make patients’ medical data accessible, consistent, and trustworthy. The platform brings together data from many clinical and administrative sources: lab results, diagnoses, medications, visits, claims and more. It standardizes this data into FHIR and exposes it through secure, standards-based APIs used by internal products and external partners.
You’ll lead the engineering team that builds it. This is a player-coach role to start. While your
number of direct reports is smaller and growing, you’ll write production code across the stack,
sharing ownership of the API and public surfaces with our full-stack engineer, and you’ll stay
close to the data integration work. You’ll own the platform’s technical direction, delivery, and
team, and you’ll represent engineering to partners, product, and clinical advisors.
What you will do
Lead onshore/nearshore and offshore teams: hire and level accurately, run 1:1s and
performance conversations, and develop leads into stronger managers.
Grow the organization, with clear boundaries and a bench of future leaders.
Write production code across the API, embeddable widgets, preview app, SDKs, and
MCP server, with ownership that shifts with priorities. Step off the critical path as the
team grows while staying close enough to the code to judge quality firsthand.
Set the technical direction for an API-first platform, where every surface is a client of one
OpenAPI-defined API. Own partner authentication, tenant scoping, per-partner
configuration and branding, rate limiting, idempotency, and audit logging.
Design configurable, rules-based questionnaire matching that clinical staff can change
without code, and that clinical advisors review.
Guide the integration of provider schedule inventory from health systems and telehealth
networks through batch and real-time API feeds, with a booking path that confirms
availability or fails gracefully.
Own the roadmap, commitments, SLOs, and incident follow-through.
Build HIPAA and minimum-necessary PHI boundaries into every surface, including what
reaches an LLM through the MCP server, working with our security and compliance
team.
Set how the team employs AI to build, with the review and testing practices that keep the
work correct and safe.
What you need for this
8+ years of software engineering experience, including 4+ years managing engineering
teams.
Experience managing other managers or team leads, including leads of outsourced,
vendor, or nearshore teams.
Hands-on full-stack skills with Python (FastAPI or similar) on the backend and
TypeScript and React on the frontend. You’ve shipped partner-facing APIs or embedded
products to production.
Experience leading data integration with external partners through both batch file feeds
and APIs.
Strong API design judgment across REST (OpenAPI) and GraphQL: contracts,
versioning, idempotency, OAuth 2.0, tenant isolation, and rate limiting.
Experience working with PII and/or PHI under HIPAA.
Daily use of AI coding tools like Claude Code in your own work, and experience leading
a team’s adoption of them.
You keep a team moving when plans, staffing, or vendors change, and you give people a
clear plan even when big questions are still open.
You hold every lead, onshore or outsourced, to one consistent bar, and you make good
calls quickly with the information you have.
Nice to have:
Experience in healthcare technology, working with PHI under HIPAA.
Strong working knowledge of FHIR models, APIs, and implementation guides such as
US Core or Bulk FHIR, including mapping to and from FHIR, profiling, and extensions.
Experience with FHIR platforms and tools, whether commercial or open-source (e.g.,
HAPI, Smile, Medplum), or having built your own.
Participation in the FHIR community, such as HL7 or non-HL7 working groups,
Connectathons, IG contributions, or presentations at events like DevDays or HIMSS.
FHIR training or certifications, such as FHIR Implementer or Advanced Developer.
Domain knowledge in specialized FHIR areas such as clinical reasoning, analytics,
FHIRPath, search, terminology, or AI.
Experience with scheduling standards and APIs such as the IHE ITI Scheduling IG,
SMART Scheduling Links, or Epic Open Scheduling.
Experience building products for payers or employers.
Experience building MCP servers or other LLM tool integration
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going.
You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.
WHAT YOU WILL DO
Executive engagement
Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory.
Thought leadership
Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations.
Conference and event presence
Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community.
Market feedback
Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.
WHAT WE'RE LOOKING FOR
- Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand.
- A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's.
- You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions.
- You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation.
- Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them.
- 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company.
- Comfortable with 30-50% travel depending on your region.
NICE TO HAVE
- Existing network of CTO and CIO relationships at enterprise accounts in your region
- Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company
- Fluent in multiple languages spoken across your region
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Stockholm
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going.
You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.
WHAT YOU WILL DO
Executive engagement
Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory.
Thought leadership
Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations.
Conference and event presence
Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community.
Market feedback
Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.
WHAT WE'RE LOOKING FOR
- Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand.
- A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's.
- You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions.
- You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation.
- Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them.
- 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company.
- Comfortable with 30-50% travel depending on your region.
NICE TO HAVE
- Existing network of CTO and CIO relationships at enterprise accounts in your region
- Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company
- Fluent in multiple languages spoken across your region
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
As a Product Designer at Phantom, you will own the design of a dedicated product area and help make complex financial experiences intuitive, clear, and trustworthy. Working closely with Product and Engineering, you will shape direction, explore ideas through prototypes, and carry the details through launch and iteration. Your work will help people discover opportunities, make informed decisions, and trade with confidence.
RESPONSIBILITIES
- Lead end-to-end product design, from understanding user needs and framing the problem to prototyping, implementation, launch, and improvement.
- Partner with PMs and engineers to define priorities, shape product direction, and connect design decisions to meaningful user and business outcomes.
- Design coherent mobile and desktop flows that make complex concepts, transaction states, costs, risks, and next actions easy to understand.
- Explore alternatives with realistic prototypes and use research, analytics, critique, and dogfooding to improve the experience.
- Bring strong visual and interaction craft to complete experiences, including loading, empty, error, recovery, and success states.
- Work closely with Engineering to preserve quality in the shipped product and follow through on feedback after release.
- Reuse and improve shared components and patterns, helping Phantom feel consistent across product areas.
- Communicate decisions, dependencies, and capacity risks early, and contribute constructively to team critique and learning.
QUALIFICATIONS
- A portfolio of shipped consumer products showing ownership of substantial, complex journeys and clear personal contribution.
- Strong product thinking and the ability to turn ambiguous problems into coherent experiences and practical delivery plans.
- Excellent visual and interaction design skills across mobile and desktop, with proficiency in layout, typography, hierarchy, and reusable systems.
- Experience using realistic prototypes to communicate behavior and test important assumptions.
- A record of effective partnership with Product and Engineering, including constructive disagreement and follow-through on implementation quality.
- Clear communication of design rationale, tradeoffs, outcomes, and lessons learned.
- Ability to use user feedback and product evidence to make decisions and improve work after launch.
- Curiosity about crypto and financial products, with the ability to learn complex domains quickly. Prior crypto employment is welcome but is not required.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: AZ_Mesa_HQ
The Lead Operations Technician is an essential member of the Verra Command Center (VCC) team, entrusted with the oversight of technical operations within a designated region. Although this position does not entail direct supervisory responsibilities, it requires the individual to provide advanced technical guidance and leadership, ensuring that all activities within the region are executed to the highest standards. The Lead Operations Technician acts as a liaison among the operations team, Account Managers, and Customer Service Specialists to effectively address client needs and uphold service quality.
In addition to managing remote support and roadside monitoring systems, this role is responsible for ensuring that
Service Level Agreements (SLAs) are consistently met ,
Roadside equipment functions at optimal performance,
key business objectives are successfully achieved.
The Lead Operations Technician also plays a pivotal role in ensuring that projects remain on schedule and are completed punctually, all while fostering improvements and maintaining a positive and efficient work environment.
Qualifications:
• Preferred Bachelor’s degree or Associate’s degree in information technology, computer science or closely related field and/or two (2) years’ experience in Operations, Remote Troubleshooting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
• Preferred Agile Scrum Certification which could be Scrum Master, Product Owner or Scrum Fundamentals
• Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python.
• Demonstrated knowledge of computing and data troubleshooting
• Demonstrated knowledge of network and remote system troubleshooting
• Demonstrated knowledge of data management and information technologies
• Experience in accurately and reliably interpreting data for determining appropriate action.
• Experience in managing multiple priorities.
• Preferred Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook.
Successful completion of the Nlets fingerprinting background assessment
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
We are looking for an experienced licensing expert with strong European and Asia (ex China) retailer and licensee experience. A depth of industry connections is required for EMEA (all G5 key markets with focus on France and Germany with emerging markets a plus) with Asia market experience and relationships a plus. You have a proven track record for growing multi-millions in revenue and culturally relevant programs with partners. Having deep executive retailer and licensee relationships is crucial, with solid understanding of our partners strategies and examples of how you have developed these relationships to build meaningful licensed programs that grow the PlayStation brand and our software IP titles.
You will partner with the Sr. Director to bring the global vision, strategy, and operational plan to life, and own the strategy for the Europe/Asia and global partners assigned to you. You will drive a robust consumer products business across various channels, including but not limited to brick-and-mortar retailers, online retailers, and experiential venues.
This role will work with executives and stakeholders, internally and externally, to deliver business results. We are seeking an analytically minded, out-of-the-box thinker, who can operate proactively in a fast-paced environment and is able to wear many hats.
What you'll be doing:
P&L responsibility for the Europe/Asia licensed merchandise business.
Appoint best-in-class licensees and identify strategic retail partners to grow the presence of the PlayStation brand and 1st party game IP/franchises licensed merchandise.
Own, manage and develop key strategic and master licensees and retailers, with a view to developing cross category product portfolios to support PlayStation brand and 1st party game IP/franchises.
Strategize, negotiate, and manage contracts, in partnership with legal.
Identify and implement high value, newsworthy brand collaborations for PlayStation brand and 1st party game IP to help elevate brand perception within the market.
Partner with PS Sales Team to grow key accounts in EU priority markets.
Handle agents for Middle East, India and Japan.
Manage assigned relationships with studios to develop merchandise plans in line with overarching games marketing priorities.
Develop a strong network across the wider SIE business (PS Sales, Global Games Marketing, Brand Partnerships etc.) working in collaboration with key teams and stakeholders to achieve and deliver optimum results.
Manage and develop direct reports within the licensing function, setting the agenda and priorities to enable us to achieve our goals. Enable group and manage individual group members to develop skills and experience, with a view to achievement of long-term career goals.
Deliver revenue growth consistent with our short, medium, and long-term plans.
Develop 3–5-year mid-range plans; Provide forecasts, performance reports and financial business updates.
What we're looking for:
Track record of building robust business strategies while being nimble to a constantly evolving environment
Business planning expertise, including forecasting, portfolio planning, investment decision-making and trend analysis
Demonstrates a strong commercial acumen and can demonstrate extensive revenue growth
Strong experience in team leadership and people management
Have strong relationships from buyer to executive level at key retailers
A leader, able to motivate & direct whilst fostering teamwork and collaboration
Possesses strong interpersonal skills and gravitas to maintain relationships and influence and persuade others
Analytical with a strong ROI mindset
Tenacious and focused on outcomes and deliverables
A creative problem solver that enjoys thinking about new ways of working
Benefits:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Dubai, United Arab Emirates; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Skills & Experience You'll Need
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site
Administrative Assistant
to provide administrative and executive support to the U.S. International Development Finance Corporation (DFC), Office of the Chief Executive (CEO). This position will serve as a key company representative, providing consistent customer service, clerical support, and day-to-day administrative assistance to DFC’s front office and senior leadership.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
The Contractor will work for the Office of the Chief Executive (CEO) performs general clerical, administrative and secretarial support services as assigned in support of the DFC mission and provides information related to administrative and procedural matters as follows but not limited to:
Office and Executive Administrative Support:
Manage calendars, schedule meetings, coordinate appointments, and arrange conference rooms or virtual meeting resources, as assigned.
Prepare meeting agendas, attendance lists, briefing materials, meeting packets, and follow-up action-item lists.
Draft, edit, format, proofread, and distribute routine correspondence, memoranda, reports, presentations, and other documents.
Receive, screen, route, and track incoming correspondence, telephone calls, requests, and inquiries.
Maintain electronic and paper files in accordance with DFC records-management requirements.
Support data entry, spreadsheet maintenance, tracking logs, dashboards, and routine reports.
Support the preparation, routing, tracking, and filing of procurement, travel, financial, human-resources, facilities, and administrative documents, as assigned.
Monitor shared email inboxes or service queues and route requests to the appropriate DFC office or authorized individual.
Meeting, Event, and Communication Support:
Coordinate logistics for meetings, training sessions, events, and conferences.
Prepare conference rooms and ensure requested materials, equipment, and participant information are available.
Coordinate with facilities staff, information technology personnel, security staff, and other stakeholders to support meetings and events.
Prepare notes, action items, and follow-up correspondence when requested.
Provide professional support to DFC personnel, external stakeholders, and visitors.
Records and Information Management:
Organize, maintain, and retrieve official and working files.
Ensure documents are accurately named, stored, and retained in designated systems.
Protect sensitive, confidential, proprietary, and personally identifiable information.
Follow DFC procedures for records retention, information handling, and disposition.
Maintain status trackers for assignments, correspondence, deliverables, and office actions.
General Administrative Support:
Order, receive, and organize office supplies and administrative materials, as directed.
Assist with onboarding logistics, workspace coordination, and administrative orientation for new personnel, as authorized.
Support routine administrative research, information gathering, and report preparation.
Perform other administrative tasks within the scope of this PWS that are assigned by an authorized Government official.
Schedule appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business details. Reserves conference rooms and request facilities services. When required, prepare and/or makes requests for (a) official transportation within and outside Washington D.C. for executive (b) office/conference room reservations for visitors or other personnel.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $28.85, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.
Qualifications
At least four (4) years of progressively responsible administrative, clerical, executive-assistant, secretarial, office-management, customer-service, or records-management experience is required.
At least two (2) years of the required experience shall include direct support to senior management, executive leadership, a front office, or a comparable high-visibility professional environment.
Minimum Education – High school diploma or equivalent is required.
Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat, and shared electronic-file or collaboration systems is required.
Strong written and verbal communication skills.
Demonstrated ability to prioritize competing assignments, meet deadlines, maintain confidentiality, and exercise professional judgment.
Create and maintain calendars, spreadsheets, correspondence, reports, meeting materials, tracking logs, and electronic files without extensive Government training.
Preferred Qualifications
Experience in a executive office, C-suite office, or similarly structured corporate or public-sector organization is strongly preferred.
An associate’s degree, bachelor’s degree, or relevant professional certification in business administration, office management, communications, public administration, or a related field is preferred.
Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive.
Hourly pay range:
$28.85
—
$28.85 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Serbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Chat Operator to join our team of dedicated, professional Personal Guides who can deliver high quality Astrology, Palmistry and Tarot readings to our clients.
This role is ideal for someone passionate about helping those who seek guidance and answers to life’s big questions through a variety of divination techniques.
The ideal person for the Chat Operator role will be:
- Experienced at creating and reading natal and transit birth charts
- Familiar with all aspects of Astrology and comfortable with giving predictive readings
- Experienced in Palmistry and confident answering questions based upon the lines and markings of the palm
- Able to read Tarot cards and give readings based upon various card spreads
- Confident to give readings in writing and in person during live video calls
- Keen to learn new skills and expand their knowledge - an interest in or basic knowledge of numerology, synastry, dream interpretation and any other divination techniques will be considered an asset
This is a remote full time position
The hours shall be worked across 5 days per week to include every Saturday and Sunday
The hours of work are 09:00 - 17:00 GMT
RESPONSIBILITIES
- Provide astrologically and grammatically correct written responses to clients questions - all responses shall be in English
- Provide engaging and informative readings to clients purchasing live video calls - all calls are conducted in English
- To prepare video and voice messages for clients in response to their questions - the ideal candidate should feel confident and comfortable to make their own short video readings and appear on camera
- Adhere to all ethical rules and company standards, as laid out by management, when providing readings
- To meet all targets in relation to response times and message volumes as directed by management
- Perform additional duties and contribute to ad-hoc projects as required in line with the Chat Ops Team needs and objectives
- To assign incoming messages to the Chat Ops team and provide cover for other team members ensuring response times and standards are maintained over weekends
QUALIFICATIONS
- An excellent standard of spoken and written English is essential
- Previous experience of giving personalized Astrology, Palmistry or Tarot readings in a professional capacity would be an advantage
- Strong computer skills and a reliable internet connection
- Access to a quiet and calm space where you can conduct live video calls without interruption
- Have an empathic, non-judgemental and compassionate character and be able to establish a rapport with your clients quickly
- Ability to work on own initiative and without close supervision
- Accurate typing skills and the ability to condense information into short, engaging and informative responses that capture our clients interest and leaves them wanting to know more
NICE TO HAVE
- Previous experience of working in a fully remote position within the online entertainment sector
- A flair for creative writing
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Virginia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is looking for a reliable freelance videographer or camera operator to assist with recording our company's quarterly employee briefing.
Every 90 days, Dexis holds a company briefing lasting approximately 30 minutes. Employees are distributed across different locations, so the presentation is livestreamed and recorded for employees who cannot attend live.
Dexis already has the recording equipment, microphones and livestreaming setup in place, and is looking for someone experienced and dependable to operate the camera and ensure the presentation is recorded professionally.
Dexis is located at WeWork, 901 North Glebe Road in Arlington, Virginia. This is a 1099 consultant position.
Responsibilities
Arrive at our Arlington office before the presentation.
Operate the existing camera equipment during the briefing.
Monitor the recording to ensure everything runs smoothly.
Ensure the final recording is clear, properly framed and usable.
Perform basic editing afterward if necessary.
Qualifications
Experience operating video cameras for corporate presentations, meetings or events.
Familiarity with basic video recording and editing.
Dependable, punctual and professional.
Comfortable working with existing equipment.
Schedule and Compensation
Approximately 30 minutes of actual recording.
Recurring assignment every 90 days.
On-site at our Arlington, Virginia office.
Compensation negotiable based on experience and scope.
Dexis can arrange a brief Zoom/Teams conversation and share a recent recording so you can see exactly what we're looking for.
If you're local to Arlington or the surrounding Northern Virginia / Washington DC area, we'd love to hear from you.
Please respond with a brief description of your experience, availability and rates.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: London, United Kingdom
Workplace: onsite
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive.
Summary of role:
Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management.
Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives.
Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience.
Requirements
Essential
Facilities Management qualification, apprenticeship, or equivalent practical experience.
Health & Safety qualification (or willingness to work towards one).
Experience within facilities, estates, property or building services.
Strong customer service, stakeholder management and communication skills.
Good understanding of facilities management and workplace health & safety.
Strong organisational, administrative and Microsoft Office skills.
Ability to manage priorities, solve problems and work proactively.
Desirable
NEBOSH General Certificate and/or IWFM membership.
Experience in higher education, commercial office or multi-occupancy environments.
Experience using CAFM systems and supporting health & safety compliance.
Knowledge of hard and soft FM services, contractor management and statutory compliance requirements.
Experience working with Building Management Systems (BMS).
What we offer:
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
УдалённоseniorRemote Canada
УдалённоseniorRemote US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
headStockholm; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply
leadГеография найма не уточнена
United Kingdom, London
seniorBerlin, Germany; Helsinki, Finland
seniorDubai, United Arab Emirates; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Washington, District of Columbia, United States
УдалённоSerbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
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