Вакансии

Задачи: — Управление портфелем существующих клиентов на протяжении их обучения, обеспечение высокой вовлечённости и долгосрочного удержания — Проведение исходящих продаж и мероприятий по удержанию через телефон, WhatsApp, email и CRM для продления учебных пакетов — Построение крепких отношений с клиентами, понимание их целей и рекомендация подходящих учебных решений — Ведение переговоров, подготовка персонализированных предложений и заключение сделок по продлению, дополнительным продажам и реактивациям — Поддержание точных записей в CRM и сотрудничество с командами Customer Success, Teaching Operations и Finance

Задачи: — Работать с клиентами JFrog для проектирования, настройки и построения CI/CD пайплайнов и DevOps платформы с использованием продуктов JFrog и современных технологий, таких как Docker, Kubernetes, IaC и Cloud Native — Сотрудничать с отделами продаж, поддержки, разработки и клиентами для успешного внедрения DevOps с использованием платформы JFrog — Настраивать, проектировать и строить CI пайплайны с Docker, NPM, Java, Pypi и другими инструментами (Binary Repositories, Distribution to Devices, Continuous Build Tooling) — Обучать open source сообщество и клиентов JFrog — Влиять на функции и дорожную карту продуктов JFrog на основе потребностей клиентов — Следить за последними тенденциями в области DevOps и CI/CD технологий — Строить прочные отношения с клиентами и сообществом Требования: — Опыт работы 7+ лет с инструментами Continuous Integration: CI Server, Git, Artifactory, Jenkins, Maven, Docker, NPM — Умение строить пайплайны доставки ПО с Docker, npm, Java, Pypi и различными DevOps инструментами, включая управление бинарными репозиториями и сканирование — Хорошее понимание инфраструктуры и операций: хранение, сеть, вычисления, безопасность, облака (публичные и on-prem) — Опыт работы с Continuous Deployment и Delivery инструментами: Chef, Puppet, Ansible, Kubernetes — Практический опыт работы с Linux (обязательно) — Практический опыт работы с облачной инфраструктурой AWS, Azure или GCP (обязательно) — Опыт работы с клиентами, хорошие межличностные и ориентированные на сервис навыки — Опыт работы с серверным ПО как on-premise, так и в облаке — Опыт в проектировании архитектуры ПО и разработке продуктов будет плюсом — Непреклонное желание учиться — Открытость к open source Условия: — Возможность удаленной работы для кандидатов, находящихся вне досягаемости офиса в Атланте — Базовая зарплата от 130000 до 150000 CAD в год, зависит от навыков, квалификации, опыта и местоположения — Возможность получения бонусов или комиссионных — Пакет акций (RSU) и участие в программе покупки акций для сотрудников — Комплексный социальный пакет: медицинское, стоматологическое, офтальмологическое страхование, пенсионные программы, программы оздоровления и др. JFrog является работодателем с равными возможностями и рассматривает всех кандидатов без дискриминации по любым признакам.

Задачи: — Работать с клиентами JFrog для проектирования, настройки и построения CI/CD пайплайнов и DevOps платформы с использованием продуктов JFrog и современных технологий и практик, таких как Docker, Kubernetes, IaC и Cloud Native — Сотрудничать с отделами продаж, поддержки клиентов, поддержки и разработки, а также напрямую с разработчиками и DevOps специалистами для обеспечения успешного внедрения DevOps с использованием платформы JFrog — Настраивать, проектировать и строить CI пайплайны с Docker, NPM, Java, Pypi и др. (управление бинарными репозиториями, дистрибуция на устройства и инструменты непрерывной сборки) — Обучать open source сообщество и клиентов JFrog — Влиять на функционал и дорожную карту инструментов JFrog на основе потребностей клиентов — Следить за последними тенденциями в области DevOps и CI/CD технологий — Строить прочные отношения с клиентами и сообществом Требования: — Опыт 5-7+ лет с инструментами непрерывной интеграции: CI Server, Git, Artifactory, Jenkins, Maven, Docker, NPM — Умение строить пайплайны доставки ПО с Docker, npm, Java, Pypi и различными DevOps инструментами, такими как Git, управление бинарными репозиториями, сканирование бинарных файлов и непрерывная интеграция — Хорошее понимание инфраструктуры и операций: хранение, сеть, вычисления, безопасность, облака (публичные и on-prem) — Опыт с инструментами непрерывного развертывания и доставки: Chef, Puppet, Ansible, Kubernetes — Практический опыт работы с Linux (обязательно) — Практический опыт работы с облачной инфраструктурой AWS, Azure или GCP (обязательно) — Опыт работы с клиентами, хорошие межличностные и ориентированные на сервис навыки — Опыт работы с серверным ПО как on-premise, так и в облаке — Опыт проектирования архитектуры ПО и разработки продуктов будет плюсом — Непреклонное желание учиться — Открытость к open source Условия: — Возможность удаленной работы для кандидатов, находящихся вне досягаемости офиса в Атланте — Базовая зарплата от $135,000 до $145,000 в год, зависит от навыков, квалификации, опыта и местоположения — Возможность получения бонусов или комиссионных — Пакет акций (RSU) и участие в программе покупки акций для сотрудников — Комплексный социальный пакет: медицинское, стоматологическое, офтальмологическое страхование, пенсионные программы, программы оздоровления и многое другое JFrog является работодателем с равными возможностями и рассматривает всех кандидатов без дискриминации по любым признакам.

Location: Ostrava, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are seeking an IT Service Administrator to support IT operations for one of our Swiss clients.  This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination.  You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where IT counts, join us! Responsibilities: Service Request & Queue Management Manage daily RITM and incident tickets in ServiceNow. Operate the dispatching queues: IMAC, Deployment, Incidents. Process catalogue tasks (CTSK), assign work, and follow workflow steps. Schedule appointments for new hires, hardware refreshes, and hardware returns. Coordinate technician availability via booking and site-specific calendars. Follow different procedures depending on user location. Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications. Communicate with users via email, Teams, and calls to resolve issues or guide them through processes. Hardware & Asset Coordination Manage hardware returns, refresh cycles, and device handovers. Check user and device information using ServiceNow, ISS, CMT, Tachyon. Support device troubleshooting and initial incident investigation. Assist external workforce hardware validation and requests. Onboarding & Offboarding Support Prepare hardware and access for new hires. Validate employee or external worker information with HR and hiring agencies. Ensure complete offboarding and return of company assets. Request approvals from managers or specialist teams where necessary. Requirements English, professional working proficiency German, or any other language, is an advantage Experience in IT service delivery, dispatch coordination, or ServiceNow operations. Strong customer service and communication abilities. High organisational skills and ability to manage multiple tasks. Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms. Ability to follow structured workflows and multi-step processes. Problem-solving mindset and attention to detail. Proactive and collaborative team player Strong sense of responsibility and ownership Ability to adapt to new processes and workload changes Calm and professional under pressure Candidates must provide a Criminal Record (not older than 3 months) Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Мой клиент: международное AdTech-агентство, которое создаёт технологические решения для рекламы, аналитики, обработки данных и AI-продуктов. Это не про спокойную разработку одной большой фичи, а про множество небольших сервисов и интеграций, разные кодовые базы, legacy, меняющиеся приоритеты и задачи, которые иногда приходят без идеальной документации. Поэтому мы ищем разработчика, которому интересно разбираться в новом коде и который не боится взяться за production-проблему. Задачи: — поддерживать и развивать Java-сервисы и внутренние продукты; — разбираться в существующем коде и устранять production-проблемы; — создавать REST API и интеграции с рекламными, аналитическими и AI-платформами; — работать с большими объёмами данных в ClickHouse и MongoDB; — развивать сервисы на базе Gemini, Claude, OpenAI и других LLM; — поддерживать и расширять MCP-интеграции; — использовать AI coding agents и обязательно проверять результат их работы. Требования: — от 3 лет коммерческой разработки на Java, преимущественно Java 11+; — хороший опыт с Maven, REST API и SQL; — опыт разработки небольших Java-сервисов на чистой Java, без Spring; — практический опыт интеграции LLM API в реальные продукты; — регулярное использование Claude Code, Codex, Cursor или похожих AI-инструментов; — самостоятельность, любопытство и умение переключаться между разными задачами; — опыт в AdTech, MarTech, digital или стартапах. Условия: — полностью удалённо; — официальное оформление; — понедельник–пятница, 10:00–19:00 CET; — рабочий язык команды — русский, английский от B1 для документации и обсуждения API; — рассматриваем кандидатов вне РФ, готовых работать в часовом поясе команды; — зарплата обсуждается индивидуально.

Задачи: — предоставлять исключительный клиентский сервис и поддержку консультантам, клиентам и страховщикам, выступая в роли первого контактного лица; — отвечать на ежедневные запросы клиентов, консультантов и страховщиков по телефону и электронной почте; — активно поддерживать продление полисов и новый бизнес, обеспечивая эффективное и точное выполнение всех действий в соответствии с согласованными SLA; — управлять повседневной работой назначенного клиентского портфеля, включая выставление счетов, учет, претензии, андеррайтинг и администрирование; — готовить черновые отчеты для клиентов по вопросам продления и новых бизнес-запросов; — обеспечивать выполнение работы с первого раза, поддерживая высокие стандарты точности и соответствия требованиям FCA, Consumer Duty и защите данных; — поддерживать актуальность клиентских записей и информации в системе администрирования полисов; — быть образцом для команды, демонстрируя сильные клиентские сервисные навыки, технические знания и профессионализм; — поддерживать менеджера команды в делегировании задач, наставничестве, обучении новых и существующих членов команды, а также участвовать в интервью; — брать на себя ответственность за обращения и эскалации, обеспечивая своевременное разрешение и отличные результаты; — проактивно выявлять возможности для улучшения процессов, качества обслуживания и способов работы. Требования: — подтвержденный опыт работы в клиентском сервисе в финансовом секторе или страховании не менее 3 лет; — опыт работы в области группового риска, здравоохранения или корпоративных льгот не менее 3 лет; — сильные организационные и тайм-менеджмент навыки, способность управлять приоритетами и соблюдать сроки; — отличные коммуникативные навыки и уверенность в общении с клиентами и страховщиками на всех уровнях; — высокая внимательность к деталям и сильное чувство ответственности за свою работу; — позитивный, гибкий командный игрок, который любит поддерживать других и вести примером; — навыки работы с Microsoft Office (обязательно); — наличие отраслевых квалификаций, таких как IF7 или GR1, является преимуществом, но не обязательно. Условия: — работа в приветливой и поддерживающей команде; — возможность работать в организации, отмеченной наградой Investors in Customers Gold за выдающийся сервис; — гибридный формат работы после адаптации в роли; — постоянное обучение, развитие и поддержка в получении профессиональных квалификаций; — культура компании, которая искренне заботится о вашем благополучии, развитии и карьерном росте.

Location: New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is building the Forward Deployed Engineering team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Technical Deployment Leads (TDLs) and Forward Deployed Engineers (FDEs) embed with strategic customers to ship production AI applications that solve real business problems. Our delivery model pairs two roles: FDEs own the technical artifact, and TDLs own the engagement end-to-end — from statement of work (SOW) through production deployment. As a Manager of Technical Deployment for Financial Services, you own engagement portfolio health across your vertical. You set the bar for delivery quality and build the playbooks and evaluation frameworks that let the practice scale. Your work will directly influence Anthropic's product direction and establish Anthropic as the trusted partner for AI transformation across the Fortune 100. This is a player-coach role. You need to be credible in architecture conversations with a customer's engineering leads and equally comfortable in sales conversations in front of executive sponsors, and you will lead the most complex engagements yourself when the stakes call for it. Most of your impact will come through the people you hire and the standard you hold them to. You won't write production code, but you will pressure-test the technical decisions your TDL team makes with FDEs. Responsibilities Hire, develop, and retain a team of TDLs embedded in Financial Services engagements. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interviews that hold it. Manage each TDL directly: regular 1:1s, clear expectations, direct feedback, and a growth plan. Build a bench that runs engagements well without you in the room. Own portfolio health across the vertical. Track which engagements are on track, at risk, or closing out, and intervene early when delivery drifts. Run engagement quality reviews with your team. Own customer outcomes across the portfolio. Hold the executive relationship with customer sponsors, run steering committees, and represent Anthropic's credibility with senior business, risk, and engineering leaders. Make the staffing call for each engagement. Work with FDE managers to match TDLs and engineers to each customer, and adjust as scope changes. Lead the most complex engagements yourself. Take the TDL seat when engagement size, regulatory exposure, or organizational complexity calls for it, from delivery plan through production. Set the bar for delivery excellence — SOW quality, MVP scoping, and value measurement. Ensure every engagement has a defensible impact story. Codify reusable solution patterns, evaluation frameworks, and technical playbooks across the team. Turn what works in the field into delivery infrastructure that lets the practice scale. Partner with Sales to qualify engagements, shape scope, and inform SOWs. Partner with Marketing and Sales on Financial Services–specific go-to-market materials, reference cases, and positioning. Run the team's operating rhythm: engagement reviews, knowledge-sharing, and escalation support, and report into the wider post-sales cadence and dashboards. Set team goals tied to customer outcomes. Bring the field back to Anthropic. Surface delivery lessons and emerging Financial Services use cases to Product and Research, and represent the vertical in leadership discussions. Consistently uphold Anthropic's values as you lead your team. TDLs should be strong representatives of Anthropic's culture as they work within customer environments. Travel to customer sites (25–50% expected). You May Be a Good Fit If You Have 8+ years leading enterprise AI/ML delivery, whether you came up as a founder, engineer, data scientist, or researcher who has moved into deployments, with at least 3 years directly managing people who owned delivery outcomes. Have a track record of building and leading technical delivery teams in enterprise environments, ideally including embedded or forward-deployed teams working at client sites. Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments. Bring depth in Financial Services. You have delivered technology programs inside banks, insurers, or asset managers, you understand how model risk, security, and compliance review shape what ships, and you can speak credibly with a CIO, a chief risk officer, and a head of engineering. Can navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and judge whether a proposed agent design is realistic. You are accountable for the technical direction your team sets alongside FDEs. Have experience with value-based scoping, including TCO/ROI quantification and post-deployment impact measurement. Thrive in ambiguity and bring structure where none exists. You have built a team, practice, or function from an early stage. Have executive presence: polished, credible, and concise with senior leaders in high-stakes settings, and just as effective in a hands-on engagement review with your team. Have strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Jeddah, Saudi Arabia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! For this role, we are looking for a contractor to join us for about 20 hours per week . Tasks and Responsibilities: Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed Develops plans to ensure that the organization has appropriately skilled resources to meet organizational objectives and commitments. Manages the effective implementation of resource planning, recruitment, selection, assessment, on-boarding and transitioning of resources Manage departmental (and therefore business) IT risks; identifying, mitigating and recommending solutions to Head of IT Knowledge of and adherence to TIS & EUX global policies and procedures Coordinate business development activities such as identification and communication with client Ensure the existing and future of IT Service and Support aligns to the expectations of our Business roadmap and overall our client's strategy Execution/coordination of local projects at the site Escalation point for help/service desk and on site 2nd level support Liaison with internal/external service lines and 3 party vendors Assist with planning and forecasting for IT related items at the site (in accordance with the Country IT Head) Implementation of local application enhancements and provide local application support (where required) Provide IT feedback where required; ensure customer satisfaction while continuously improving services at the site. Execute/coordinate any security or compliance remediation activities as per IGM Guidelines (where required) Problem analysis and resolution; must be available as required to handle issues and service outages Oversight of local IT Support resources Must be willing and able to provide hands on technical support when required Business stakeholder management Review and align IT budgetary numbers with local financial team for the site Participate and assist with global IT initiatives (where required) Requirements A strong understanding of Information Technology; trends, products and solutions Experience of maintaining high performing service support functions including IT Service Desk, Desktop Support and 2nd line technicians Knowledge of business development, especially spotting and developing business opportunities with the customer Customer focused with a passion and drive for customer satisfaction and delivering business values Excellent communication and negotiation skills with strong service orientation Willingness to travel when required Multitasking as well as ability to “think outside of the box” Fluency in English (spoken and written) Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Guatemala City Workplace: onsite We are looking for a Team Lead to provide day-to-day leadership and support to our customer operations team. The Team Lead will help employees succeed by providing coaching, resolving operational questions, monitoring performance and quality, and ensuring the team remains aligned with business goals and company standards. This is a hands-on leadership position for someone who is proactive, solution-oriented, and comfortable working in a fast-paced customer service environment. Requirements: Previous leadership or supervisory experience, preferably in a contact center or customer service environment. Strong communication, coaching, and problem-solving skills. Ability to analyze performance and identify opportunities for improvement. Strong organizational skills and attention to detail. Ability to handle escalations and make sound decisions in a fast-paced environment. Proactive, accountable, and team-oriented approach. Comfortable working with performance metrics, quality standards, and operational goals. Ability to work effectively with both local and international teams. Strong customer service mindset and professional judgment. Ability to learn and work effectively with multiple systems and business tools. We Offer: Schedule: 9:00 AM – 6:00 PM | Two days off per week (Saturdays off, plus one additional weekday off). Competitive salary Bonuses A great and positive workplace Parking Subsidy Life and Medical Insurance Benefits and Discounts Growth opportunities Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

Location: Tokyo Workplace: Hybrid Operating beyond the scope of conventional services or solutions engineering, Solutions Architects function as embedded technical advisors. You will manage the entire spectrum of customer outcomes, initiating with deep discovery and investigative work and culminating in the design, integration, deployment, and long-term enablement of the customer. This position sits at the intersection of analytical rigor, financial services expertise, and strategic customer partnership. You will engage directly with banks and other financial institutions to understand their operational goals, risk requirements, investigative needs, and compliance challenges, developing bespoke workflows that allow organizations to leverage Chainalysis independently. Your impact hinges on strong investigative instincts, technical proficiency, an understanding of financial crime and compliance within banking, and the ability to build trusted relationships with senior stakeholders. Japanese language fluency is required, both spoken and written. In this role, you’ll: - Own end-to-end customer engagements with banks and financial institutions, from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery - Partner directly with banks and financial institutions to understand investigative, intelligence, compliance, fraud, AML, and operational objectives and translate them into actionable outcomes - Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products - Enable customers to operate solutions independently, building internal capability and embedding Chainalysis into their operational infrastructure - Act as the primary technical and domain advisor for customers, building trusted relationships through hands-on expertise and credibility - Deliver live training, demonstrations, investigative walkthroughs, and technical briefings to both technical and non-technical audiences - Support pre-sales technical engagement for complex and strategic financial services opportunities, helping customers understand what is possible and how to achieve it - Collaborate closely with Product, Engineering, Global Intelligence, and Sales to influence the roadmap and improve offerings based on customer and market intelligence - Develop and share financial services domain expertise, investigative techniques, and best practices that raise the capability of the wider team We’re looking for candidates who have: - Professional experience working directly with banks, financial institutions, or other financial services organizations - Fluency in both spoken and written Japanese - Conducted or directly supported cryptocurrency investigations, blockchain intelligence, financial crime analysis, AML, compliance, fraud, or related work in an operational environment - Strong understanding of how banks and financial institutions manage financial crime, compliance, risk, investigations, and digital asset exposure - Deep familiarity with blockchain ecosystems, including BTC, ETH, stablecoins and DeFi, and how on-chain data can be used within financial crime, compliance, risk, or investigative workflows - Delivered customer-facing technical solutions, whether investigative outputs, data products, or analytical workflows, in complex real-world environments - Built insights from large or complex datasets and communicated findings to varied audiences, from analysts to senior banking executives - Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment Required Skills: Technical Skills - Proficiency in Python and SQL for data analysis, transformation, and solution development - Experience building notebooks, dashboards, and analytical workflows - Solid understanding of data modelling, querying, and working with large datasets - Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products Financial Services & Domain Expertise - Substantive experience working with banks or financial institutions is a must - Experience in one or more relevant domains, such as AML, financial crime investigations, fraud, sanctions and compliance, risk, cybercrime, or digital asset compliance - Understanding of how banks and financial institutions operate, including their investigative workflows, regulatory environment, risk frameworks, and stakeholder structures - Ability to apply financial services and domain expertise to shape investigative approaches, solution design, and customer advisory - Strong understanding of how blockchain intelligence and digital asset data can support banking, compliance, risk, and financial crime objectives Customer & Communication Skills - Proven ability to build trusted, long-term relationships with banking and financial services customers through technical and domain credibility - Excellent communication skills, with the ability to explain complex investigative and data concepts to both technical and non-technical stakeholders - Fluent Japanese communication skills, both written and verbal - Comfortable leading customer sessions, workshops, training, and technical working groups - Experience enabling and upskilling customer teams, not just delivering outputs but building long-term customer capability - Ability to communicate effectively with senior banking, compliance, risk, AML, and financial crime stakeholders AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary The mission of this role is to establish and scale our client in USA into a high-performing, controlled and profitable business platform capable of supporting long-term growth. This is a hands-on leadership role responsible for building the operational and financial foundations of the US business. The successful candidate will guide the set up of the business and its operations, establish finance controls, support banking and payment controls, and ensure operational execution does not become a barrier to growth. You will oversee contract-to-cash execution, logistics oversight, documentation standards, customer service processes, performance reporting, risk controls and team development. You will build the structure needed for the US business to scale through its first stage of growth. Working closely with commercial and global business leaders, you will ensure our client in USA has the standards, controls and responsiveness required to serve customers, support suppliers and convert trading opportunities into profitable cash outcomes. This is not a purely strategic role. It requires someone willing to get into the detail, solve problems quickly, hold standards and create the practical operating rhythm needed for a new business to grow. Essential Duties & Responsibilities Business Establishment & Leadership: Lead the set up and development of the US operating platform. Establish scalable operational, finance and reporting processes. Develop the organisational structure and hiring plan for the US operation. Build and develop future operational, logistics and finance team members. Identify growth constraints and implement practical solutions. Drive accountability, ownership and performance standards across the business. Operational Management: Oversee contract execution from trade confirmation through to cash collection. Ensure operational excellence across logistics, documentation and customer service. Develop procedures to support growth while managing risk. Ensure customer and supplier requirements are handled with speed and accuracy. Drive continuous improvement across the full execution process. Ensure clear communication between commercial, operations, finance and logistics teams. Financial Control & Governance: Support the establishment of banking relationships and payment control processes. Oversee customer credit, deposit, balance payment and cargo release disciplines. Support financial reporting, budgeting and performance management activities. Ensure strong commercial controls are maintained during periods of rapid growth. Work closely with finance teams to protect working capital, manage risk and improve cash conversion. Global Coordination: Work closely with colleagues across the US, UK, Europe, Türkiye, Asia, Australia and LATAM. Support global trading opportunities by ensuring US operations can execute reliably. Maintain consistent operating standards across regions. Challenge constructively when payment, risk, customer service or operating standards need to be protected. Build strong working relationships while remaining firm on the standards required to protect the business. Team Development: Recruit, lead and develop a high-performing operational team. Create a culture of ownership, accountability, customer focus and continuous improvement. Coach team members to understand the full trade execution process. Develop future leaders capable of supporting long-term growth. Ad hoc duties as and when required and not limited within the role. Requirements Knowledge (Education & Related Experience): Minimum of 10 years’ experience in operational leadership, business management, trading operations, logistics, supply chain or related fields. Experience within commodity trading, chemicals, polymers, recycling, logistics, freight forwarding, supply chain or related industries. Strong understanding of contract-to-cash processes. Experience working across multiple countries, offices and time zones. Experience leading and developing teams. Experience implementing operational controls and business processes. Experience in a multinational business or globally distributed operating model. Experience using ERP, CRM, reporting or business management systems an advantage. Skills & Abilities: Strong financial and commercial acumen. Able to establish practical controls without slowing the business down unnecessarily. Able to build credibility quickly with commercial, finance, logistics and operational teams. Able to challenge senior colleagues constructively when business standards need to be upheld. Able to manage and respond quickly to changing or competing priorities. Highly organised, detail-minded and able to work independently. Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high standard. Able to use the full suite of O365 products, especially Outlook, Excel, Word and Teams. Competencies: Non-Negotiables: Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative. Professional and ethical in their approach. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self. Takes ownership of outcomes and follows through.

Location: USA Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:We are looking for an Enterprise Customer Success Manager who will be working with strategic customers across the North American market. The candidate should be based on the U.S. East Coast, with candidates in the Central Time Zone potentially considered. This role will focus on strategic customers with a strong emphasis on banks, credit unions, and other financial services organizations.Key Responsibilities:Maintain and develop long-term relationships with strategic customers in the Corporate & Enterprise segment across North America.Act as a trusted advisor to assigned accounts and communicate effectively with stakeholders at different levels, including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identifying early red flags to prevent delivery and launch-related issues.Become a Creatio product expert and help customers achieve their desired business outcomes, value realization, strong product adoption, and high ROI.Develop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Requirements:Minimum 3+ years of B2B Customer Success, Account Management, or Project Management experience working with Enterprise accounts in the U.S.Experience working with banks and/or credit unions and a good understanding of their business models, key processes, and customer/member needs.Proven track record of building strong customer relationships, driving adoption and value realization, and supporting retention and account growth.Strong executive-level communication skills and experience engaging with senior and C-level stakeholders.Experience working with CRM, BPM, or low-code/no-code solutions is preferred.Experience overseeing complex technology implementation projects and proactively identifying customer or delivery risks is a plus.Strong customer-centric mindset with a track record of delivering customer success.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues toward resolution.Desire to learn and adapt quickly in a fast-changing market and technology environment.Ability to travel for customer meetings and onsite engagements as needed.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St); NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role / impact Xero is building the shared platform services that will sit underneath some of our most important product and technology bets. As the Head of Product for AI Shared Services, you will lead the strategy and execution of platform areas such as Eventing, Communications, and Search among others, shaping the next generation of products and standards that teams across Xero rely on. This is a chance to turn fragmented tools and experiments into coherent, reusable capabilities, so Xeros spend less time rebuilding foundations and more time delivering value to Xero’s customers. It is a high impact, high visibility role, with plenty of scope to learn, shape, and grow. The team / how they connect This team looks after the platform foundations that power AI capabilities across Xero, working closely with Product, Engineering, Security, Infrastructure, Data and Operations. The team partners closely with product areas across the business. The team is currently working on / Initially, you will focus on - Setting the strategy for the AI Shared Services domain, alongside a roadmap for the quarters ahead - Establishing the key metrics and dashboards that will help the business track progress and success - Building relationships with stakeholders across the business - Growing adoption of shared AI capabilities across multiple product and engineering teams over time Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we are looking for - You bring strong product leadership across platform products, infrastructure, developer experience or enterprise services - Managing a portfolio of interdependent products - Technical fluency across distributed systems, eventing, communication and data platforms and cloud environments comes naturally to you - Strong commercial judgement helps you build the case for investment in shared capabilities - Leading through ambiguity, competing priorities and dependency complexity is something you handle with a level head - You have a track record of growing people and teams, and helping them see how their work connects to the bigger picture This role calls for someone ready to go bold on a space that is moving fast, breaking down ambiguity into tangible goals, and going further and together with teams across the business to build something that lasts. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU'LL BRING - 5-10+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management. - A track record of taking products from ambiguous customer problems through launch and meaningful scale. - Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes. - Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage. - Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams. - A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process. - Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Public Sector customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software.  You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will also directly collaborate and innovate with the Product and Engineering teams to ensure we are supporting and continuing to build solutions that our customers love. What you’ll do: Lead technical implementations and drive adoption of Chainguard images, helping Public Sector customers build securely with open source software across their organization. Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build Maintain appropriate account level architecture and share best practices and lessons learned across the organization Be a team player - collaborate, teach, and learn from the Chainguard team What we're looking for: 4+ years of experience in a post-sales role supporting clients in the Public Sector. 8+ years of experience developing high-performance multi-tier applications. Strong experience in Kubernetes, Containers, and modern software security practices. Experience with compliance frameworks such as FedRAMP, NIST 800-53, or CMMC Ability to communicate technical concepts to different audiences, from engineers to executives. Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems Bachelor’s Degree with a focus in Computer Science, Software Engineering, or Information Technology Strong working experience with software development processes, practices, and software engineering design concepts Ability to work effectively with cross-functional engineering teams and business partners Excellent written and verbal communication skills Willingness to travel up to 15% for customer engagements Due to the nature of the work performed, U.S. citizenship is required. Compensation: up to $195,000 base salary + bonus + equity About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: South Africa; Pakistan; Ethiopia; Morocco; Philippines About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a results-driven business process automation and digital transformation consultancy specializing in streamlining workflows for small to medium-sized enterprises across the UK. The team focuses on helping organizations scale by implementing and optimizing no-code and low-code solutions, such as CRM integrations and automated project management tools. By eliminating manual tasks and connecting disparate software stacks, they empower business owners to regain time and focus on high-value strategic growth. The team operates as a remote-first, agile consultancy that values technical expertise, problem-solving, and client empowerment. As a fast-growing player in the operational efficiency space, they provide a collaborative environment where innovation is prioritized and every team member has a direct impact on client success. They are dedicated to building sustainable, scalable systems that modernize how modern businesses operate in an increasingly digital landscape. Job Type: Full-time (GMT 9-5) Job Summary We are looking for a results-driven Mid-Level Business Development Representative to spearhead growth for a premier commercial cleaning service based in Manchester. This is a pivotal role for an ambitious professional who excels at opening doors and building a pipeline from the ground up. You will be the engine room of our sales process, identifying high-value commercial contracts and ad-hoc deep cleaning opportunities. As an offshore partner, you will play a critical role in our evolution from a specialized cleaning business into a comprehensive facilities management leader. Key Responsibilities Execute multi-channel outbound outreach including cold calling, cold email campaigns, LinkedIn, and Facebook. Identify and source high-quality leads within the commercial sector, focusing on regular cleaning contracts and end-of-tenancy requirements. Qualify prospects and book Free Consultations for the onshore team members. Manage the end-to-end administrative flow between initial contact and the final consultation. Maintain a clean and organized sales pipeline, ensuring consistent follow-up with potential clients. Collaborate with the leadership team to refine the outreach strategy and messaging. Requirements Proven experience in the professional cleaning industry (Commercial, Residential, or Facilities Management). Ability to work a strict 9-5 schedule in the GMT (London) timezone. Demonstrated experience in lead generation and appointment setting. Expertise in Cold Calling and Cold Emailing strategies. Proficiency in LinkedIn Outreach and advanced Lead Sourcing techniques. Experience with CRM Administration and Pipeline Management tools. Background in the Real Estate or Property Management sectors. Ability to conduct discovery calls and manage calendars for onshore teams. Benefits 🌎 Fully remote work environment 🚀 Career growth opportunities as we scale to a one-stop FM provider 📈 Long-term stability and role ownership 🎯 Performance-based incentives for successful lead generation 🛠️ Flexibility to select and implement your preferred sales tools

Location: England; Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Secure Build builds and operates the infrastructure behind Docker's container builds. The team owns Docker Build Cloud and Docker Hub Automated Builds while developing the next generation of trusted build and CI capabilities. Its direction is to make Docker the trusted place CI runs: isolated execution, brokered access to secrets and networks, and verifiable evidence of what each build or test job did. The work spans Go services, container and build technology, cloud infrastructure, sandboxing and software supply-chain security, alongside the operational responsibility for production systems customers already depend on. SCS Services builds the backend systems and product capabilities that help developers understand, secure and ship software with confidence. The team powers important parts of Docker Scout and Docker Hardened Images, including the services and workflows that turn supply-chain data into useful developer, customer and agent experiences. Its estate is deliberately polyglot, with Clojure and Go services, event-driven workflows, Kafka, legacy Datomic components and newer Spanner-backed services. It also supports the customer journey around discovering, assessing, subscribing to and managing hardened artefacts. We are looking for one Engineering Manager to lead both teams. Together they sit at the centre of Docker's secure software supply-chain work: one creates trusted build outcomes, while the other turns build, artifact and dependency data into services and experiences used across Scout and Docker Hardened Images. This is a two-team leadership role with separate roadmaps, production responsibilities and technical domains. The teams should deliver independently, with explicit contracts and joined-up ownership where their services connect. You will own the health, delivery and growth of both teams and make the trade-offs that keep them effective as a portfolio. You will not be expected to be the deepest expert in every language or domain. You will need enough technical breadth and current engineering judgement to engage credibly in designs, reviews and incidents across both teams, set direction with strong senior engineers, and recognise when the right answer is to create space for their expertise. _______________________________________________________________________ THE KIND OF PERSON WE'RE LOOKING FOR The successful candidate leads first. They are an experienced engineering manager who can inherit two capable teams, earn trust quickly and help each become a high-performing, value-delivering part of the wider Docker organisation. They are deliberate about where they spend their attention, protect both teams from becoming the second priority, and make portfolio trade-offs visible rather than allowing urgency, proximity or the loudest stakeholder to decide. They stay close to the technical work without trying to own every technical decision. They can hold a substantive conversation about distributed backend systems, event and data pipelines, build and CI infrastructure, trust boundaries and production operations. They are active in design and review, useful during incidents and willing to get hands-on where that moves the work forward. The balance still tilts strongly to leadership, coaching, delivery and organisational judgement. They care about security as a product and engineering property, not only as compliance. They understand how modern attacks exploit identity, secrets, dependencies and build systems, and they can reason about the evidence customers need to trust an artefact or workflow. They lead through judgement, clarity and unblocking rather than ceremony for its own sake. Above all, they grow the engineers around them and help both teams ship outcomes developers and enterprises can rely on. _______________________________________________________________________ RESPONSIBILITIES - Lead Secure Build and SCS Services, owning delivery, team health, growth, performance and operational excellence across both. - Turn two changing roadmaps into a coherent portfolio plan with explicit priorities, capacity and trade-offs, and create leadership coverage so neither team becomes the permanent second priority. - Partner with Product to shape strategy and roadmaps for secure build, Docker Scout, Docker Hardened Images and the services that connect them. - Stay close to the technical work through design and code review, incident response and selective hands-on contribution where it adds leverage. - Ensure each team's technical direction supports product, security, reliability and customer priorities, setting it collaboratively with Staff and senior engineers while leaving clear decision ownership with them. - Own the interfaces between the teams, including trust boundaries, contracts, data quality, versioning, operational ownership and customer-facing failure modes. - Balance new product work with inherited systems and on-call, and invest in reliability improvements driven by recurring operational pain. - Own engineer growth and performance, handle difficult conversations directly, hire and retain strong people and build succession depth within both teams. - Align Product, Design, Security, DHI Content, Registry, Hub, sales, support, commercial and legal partners while shielding the teams from churn. - Lead disciplined use of AI-assisted engineering and communicate decisions, risks and progress clearly across UK and US working hours. _______________________________________________________________________ QUALIFICATIONS - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience - 5+ years managing high-performing engineering teams, with meaningful responsibility across more than one team or distinct technical domain. - 8+ years of professional, hands-on software engineering experience in backend, infrastructure, platform or developer tooling. - Experience leading, growing and retaining engineers at or above your own technical seniority, including teams you did not build and difficult performance conversations. - A leader-first operating model, with current enough technical judgement to participate in design and review across unfamiliar systems without needing to be the best engineer in the room. - Experience prioritising across competing roadmaps, operational load and stakeholder commitments, with clear mechanisms for allocating attention and capacity. - Strong backend and distributed-systems judgement, including APIs, event-driven architectures, data stores, cloud-native infrastructure and production operations. - Understanding of CI or build-system internals, containers and artefact workflows, plus a strong interest in software supply-chain security and trust boundaries. - Experience leading teams that operate production infrastructure through on-call, incident response, observability, SLOs and the work required to reduce recurring operational load. - Strong product judgement and evidence of shaping roadmaps with Product rather than only receiving requirements. - Clear written and verbal communication, strong cross-functional influence, customer closeness and comfort leading a remote-first organisation across European and US time zones. HELPFUL, BUT NOT REQUIRED - Experience with Go, Clojure or both, and evidence of becoming effective across a polyglot estate. - Experience with Kafka, Spanner, Datomic or comparable event-streaming and distributed-data systems. - Experience with OCI, BuildKit, Buildx, GitHub Actions or comparable build and CI platforms. - Experience with sandboxing, microVMs, untrusted workload execution or multi-tenant infrastructure. - Experience with SLSA, in-toto, SBOMs, VEX, Sigstore, cosign, provenance, signing or vulnerability scanning. - Experience evolving legacy systems while shipping new capability for developer tools, security products, regulated customers or software-agent workflows. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Build relationships with every engineer and the Product partners for both teams before changing structure, process or roadmap. - Understand Secure Build's product direction, production estate and on-call load, including Docker Build Cloud and Docker Hub Automated Builds. - Understand the SCS Services products, customers, architecture and operational profile, and map the dependencies, trust boundaries and ownership lines between the teams. FIRST 90 DAYS - Own a coherent portfolio plan with both teams and Product, including explicit capacity for roadmap, reliability and cross-team work. - Establish a sustainable operating cadence and leadership coverage that prevents either team depending on your constant presence. - Agree ownership and escalation paths for shared services and failures, start one material improvement in each team and make progress and risk visible. ONE YEAR OUTLOOK - Both teams deliver predictably against a portfolio that connects secure build, Scout and Docker Hardened Images outcomes without collapsing their distinct missions. - Secure Build has delivered material trusted-build or secure-CI capability and reduced operational risk in its inherited production systems. - SCS Services has delivered material customer outcomes, while both teams have sustainable on-call, clearer ownership and senior engineers leading broader work. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$244,550 – CA$392,150 base United States: $174,900 – $282,700 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Philippines; Colombia; Argentina; Mexico; South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a Sales Development Representative (SDR) to generate qualified business opportunities across the UK and European markets initially, with the opportunity to expand into additional geographies. Responsibilities: Identify and research target accounts across the UK and Europe Prospect senior technology and business decision-makers, including CTOs, CIOs, IT Directors and Heads of Data Use cold calling, LinkedIn, email and multi-channel outreach to engage prospects Understand prospect business and technology challenges and identify potential opportunities Qualify prospects based on business need, solution fit, authority, timing and project requirements Generate meetings and qualified opportunities for the sales team Build and maintain a healthy prospect pipeline Personally source and document qualified opportunities Maintain accurate CRM records and manage follow-ups consistently Collaborate with Account Executives and technical teams to ensure qualified opportunities are effectively handed over Track outbound activity, meetings, opportunities and conversion performance against targets Continuously research new industries, accounts and technology trends to improve prospecting effectiveness Requirements 2–3+ years of B2B technology sales development, lead generation or business-development experience Previous experience working for an IT consultancy, software-development agency, MSP, systems integrator, cloud/data provider or technology-services company Demonstrable experience personally sourcing and qualifying business opportunities Experience with outbound prospecting into the US market Strong experience using telephone, LinkedIn and email for outbound prospecting Ability to confidently engage CTOs, CIOs, IT Directors, Heads of Data, Heads of Engineering and senior business leaders Understanding of consultative and project-based technology sales Experience generating opportunities for at least one relevant technology-services area: Custom software development / product engineering Azure / Microsoft Fabric / Power Platform / Microsoft 365 Data engineering / analytics / BI AI / automation / digital transformation Cloud migration / DevOps / managed services IT outsourcing / dedicated development teams / staff augmentation MSP / systems integration / technology consulting Strong verbal and written communication skills Ability to research accounts, identify business pain points and qualify opportunities effectively Strong CRM and pipeline-management discipline Self-motivated, persistent and target-driven approach Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support