Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Salt Lake City office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs, CO area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $100,000 CAD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Toronto, ON office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Salt Lake City office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer on GitLab's Security Factory: Code Scanning team, you'll help developers find and fix security issues in their code by contributing to the static analysis engine that finds them.
Your work spans both the engine and the tools we use to evaluate it. You'll extend how the engine models programs, from parsing source code and resolving symbols to building call graphs and tracking tainted data across files and languages. You'll also build and apply tooling to test its findings against benchmark applications with known vulnerabilities, measuring both false positives and missed vulnerabilities.
We build the engine with artificial intelligence (AI) agents that write and review code from written specifications, under human direction. You'll implement component specifications within the team's architecture, working with engineers and AI agents. Good judgment about when to trust agent output, and when to bring it to human review, is central to the role.
What you'll do
Extend the program model, including parsing, symbol resolution, intermediate representations, call graphs, and taint and data-flow analysis, to support new languages and frameworks.
Build and apply AI-assisted tooling to implement, review, and validate engine changes and findings, in collaboration with the team's technical leadership. Measure detection quality against known vulnerabilities, judging changes primarily on false positive and false negative rates.
Develop static application security testing (SAST) rules mapped to Common Weakness Enumeration (CWE) and the Open Worldwide Application Security Project (OWASP), along with test fixtures that demonstrate they work.
Implement component specifications with engineers and AI agents through phased plans and small, reviewable changes. Keep specifications and code in sync.
Improve the harness, agent instructions, and skills that keep agent-written code trustworthy. Use separate coding and reviewing agents, performance checks, application programming interface (API) checks, and dependency checks, and escalate risky changes to human review.
Solve technical problems of moderate scope and complexity, and identify and address technical debt that slows the team down.
Write maintainable code that meets our internal standards, and help maintain those standards through code review.
Participate in on-call rotations to help troubleshoot product operations, security operations, and urgent engineering issues.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience using AI or large language model (LLM) tools to generate or evaluate technical content, with the judgment to assess when their output is trustworthy.
Solid professional experience writing and testing production code in a systems language, particularly Rust or Go. Our engine is written in Rust, the analyzer wrapper in Go, and the monolith integration in Ruby. You'll be willing to work across them.
An interest in static analysis and application security, including parsing, intermediate representations, taint and data-flow analysis, and how vulnerabilities arise in code. Deep expertise isn't required; we'll help you grow it.
Organize and progress your work independently in a remote, largely asynchronous environment.
The ability to communicate technical problems clearly and concisely and propose iterative solutions.
Helpful but not required: experience with performance optimization, Docker and continuous integration and continuous delivery (CI/CD), web or mobile frameworks, guardrails for agent-written code such as mutation testing and fuzzing, or program analysis and security research through publications or open source contributions. Willingness to learn performance optimization and containerized workflows is also welcome.
About the team
The Security Factory: Code Scanning team develops GitLab's SAST capabilities for customer software repositories. We work closely with the Code Security team on scanning rules and flows, with Composition Analysis on the broader software supply chain, and with other groups across the Sec section. We rely heavily on asynchronous work across time zones.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo Finance is looking for a Senior Product Designer to own, hands-on, the design systems behind everything we ship. You'll own two outright, institutional and consumer, and support the marketing team's system so brand and design-to-code stay tight. Our products move real money, so precision and accessibility are the floor, not the ceiling: we want institutional and consumer users alike to feel the craft, which makes visual expression and motion core to the system. You'll join a small, senior team that runs on high ownership and low ego, and this is a building role: you'll be in Figma and alongside engineers every day, shipping the components and tokens yourself while setting the direction for the systems you own.
Target Outcomes
Both design systems, institutional and consumer, fully adopted across their web and mobile products, with measurable coverage (share of screens built from system components) rising quarter over quarter.
Figma libraries and the front-end component library in parity: tokens, variants, and states match one-to-one, with drift caught and resolved as part of normal release cadence.
Every system component meets WCAG AA, with accessibility criteria documented and verified before release, and the systems carry a visual and motion language that users notice and teams can reuse.
Product teams ship faster: fewer one-off components, shorter design-to-build cycles, and a clear contribution path that teams actually use.
Documentation and governance that scale beyond the design team: engineers, PMs, and AI agents can build correctly from the system without a designer in the loop.
Responsibilities
Own two design systems end to end, institutional and consumer: components, design tokens, theming, patterns, and the Figma libraries behind them, across web and mobile. Support the marketing team's design system as needed so brand practice stays consistent and design-to-code stays smooth.
Define the expressive layer of both systems: visual language, motion principles, and the interaction details that make institutional and consumer products feel considered and alive, not merely correct.
Design and ship the full stack of the system, from primitives and atoms through molecules and organisms to page templates, with polished interaction details and the visual hierarchy, typography, and layout rigor that trading and financial interfaces demand.
Partner closely with UI engineers so that tokens and components map cleanly to the production component library, and so Figma and code stay in sync.
Define how the system works on mobile: platform-appropriate interactions, responsive and adaptive behavior, and parity rules between web and native surfaces.
Hold the system to WCAG 2.2 AA: color contrast, focus and keyboard behavior, motion, and screen-reader semantics baked into components rather than bolted on.
Write clear, usable documentation (usage guidelines, do/don't examples, contribution guides) that designers, engineers, and AI agents can all work from.
Run governance across teams: contribution and review process, versioning and deprecation, adoption tracking, and the forums where product teams propose and resolve system changes.
Audit the system proactively to find gaps, inconsistencies, and drift across products, then prioritize and drive the fixes without waiting to be asked.
Use AI tooling as part of daily work: agents, markdown guideline files, and MCP integrations that connect the design system to design and engineering workflows.
Requirements
6+ years in product design, including 3+ years focused on design systems.
Experience building and scaling a shared design system across multiple products and platforms, web and mobile, including mobile-specific design systems and interactions.
Strong UI craft: visual hierarchy, typography, layout, and polished interaction details, with a point of view on motion and visual expression and the taste to know when restraint is the right call.
Builds scalable components and design tokens, including theming (for example light/dark modes or multi-brand).
A strong understanding of how components and tokens translate into front-end libraries: how components are built, composed, and consumed in code (for example React, React Native, or Swift/Kotlin component libraries), and how tokens flow from Figma into code.
Advanced Figma skills: variables and modes, auto layout, component properties, and library management at scale.
A track record of working closely with engineers as a day-to-day partner, not a handoff.
Strong accessibility knowledge and experience shipping WCAG AA compliant components.
Writes clear documentation and has run governance across teams: contribution models, review processes, and adoption.
Fluency with AI tooling in a design or engineering workflow: using agents, writing markdown guideline files, and working with MCP integrations.
Experience with design-to-code tooling such as Code Connect, token pipelines, or Storybook.
A systems thinker with sharp attention to detail who sees both the pattern and the pixel.
A portfolio that showcases design systems work: components, tokens, documentation, and the reasoning behind the decisions.
Nice to Have
Experience with crypto, onchain or tokenized-asset products.
Experience in fintech, exchanges, or trading platforms. Design systems for trading surfaces have their own nuances: dense data tables, real-time state changes, numeric typography, and color semantics for gains, losses, and risk.
Familiarity with crypto and digital-asset products, or with tokenized assets and markets.
Experience setting up motion and interaction standards within a system.
Working proficiency in Mandarin Chinese.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a strategic, data-driven owner for about.gitlab.com, the site where developers, platform teams and enterprise buyers first meet GitLab. You'll build a performance-based strategy for where the site goes next, align partners around it, and see it through: from the roadmap and experimentation program to the pages behind every major product launch and event.
You set direction and orchestrate the work; you don't need to build it yourself.
What You'll Do
Build a performance-based strategy and quarterly roadmap for about.gitlab.com, tied to pipeline and self-serve trial goals, and align Marketing leadership and partners around it.
Set the experimentation roadmap based on business goals and manage the optimization program, partnering with User Experience (UX) Design so design shapes what we test from the start.
Own launch page production for major product launches and events, from calendar and brief to launch readiness and post-launch cleanup, with UX Design, Product Marketing, Content and Marketing Engineering.
Set direction for information architecture and content governance, so a site with many contributors stays coherent, on brand and easy for search and artificial intelligence (AI) answer engines to understand.
Represent content contributors on the content management system (CMS) roadmap, and bring AI into their workflows with clear guardrails for human review.
Build a two-way partnership with localization content managers so learnings flow between the English and localized sites.
Define the site's success metrics (conversion on key paths, site-sourced pipeline, test velocity and win rate, on-time launches) and report progress to Marketing leadership.
What You'll Bring
Experience owning strategy for a high-traffic business-to-business software-as-a-service website, ideally one with many audiences and contributors.
A track record of setting an experimentation roadmap and running a program that delivered measurable conversion or pipeline lift.
Experience running website launches across design, content, product marketing and engineering teams.
Skill at turning analytics, research and A/B test results into clear priorities.
The ability to lead through influence: you build credibility with designers, engineers and marketers, and act as a partner, not a gatekeeper.
Technical fluency with modern websites and content management systems, enough to make tradeoffs with engineers. You don't need to write production code.
Curiosity about AI and experience using it to improve content or web workflows.
Clear, concise asynchronous writing and the ability to thrive in GitLab's all-remote, handbook-first culture.
Bonus points: experience marketing to developers, running localized sites, or working with technical search engine optimization (SEO) and answer engine optimization (AEO).
About the team
You'll lead through a dedicated team of specialists in UX design, technical SEO, AEO, marketing analytics, content, paid and campaigns, and partner with Marketing Engineering to ship.
If this role excites you but you don't meet every requirement, we still encourage you to apply.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28).
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner.
Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints.
Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team.
What you’ll bring
Experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results.
Experience leading cross-functional work through launch without direct authority.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement.
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28).
Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints.
Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models.
What you’ll bring
Senior experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests.
A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform.
Some examples of our projects:
Implementing automated outreach sequences to engage customers throughout their renewal lifecycle
Enhancing customer experience by integrating adoption data and personalized communications into renewal processes
What you’ll do
Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion.
Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences.
Monitor customer health and adoption data to forecast renewal opportunities accurately.
Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals.
Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them.
What you’ll bring
Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes.
Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention.
Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies.
Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences.
Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively.
Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement.
Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction.
We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes.
About the team
The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the
Renewals Manager Handbook
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Manager, Customer Success Managers
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success Managers
, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success Management
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD
As a Senior Product Engineer (full-stack with a back-end focus), you bring strong expertise in backend engineering alongside the ability and willingness to work across the full stack. You own features end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete product outcomes.
Your primary strength may be building cloud native backend services and event driven systems, or developing complex frontend experiences and application architecture. We do not expect equal specialization in every part of the stack. We value strong fundamentals, depth in your primary area, and the ability to contribute effectively across system boundaries.
You work closely with Product, Design, QA, and other engineers to understand customer problems, make sound technical decisions, and take solutions from idea through production and iteration.
THE DAY TO DAY
- Own features end to end Take customer and product problems from discovery and technical design through implementation, production deployment, and iteration.
- Build across the stack Work across frontend applications, APIs, backend services, and integration layers to deliver complete customer outcomes.
- Bring technical depth Contribute strong expertise in your primary discipline while developing a broader understanding of the systems and technologies around it.
- Make good technical decisions Participate in architecture discussions, evaluate tradeoffs, and shape solutions that are scalable, maintainable, and pragmatic.
- Stay close to the product Partner with Product and Design to understand customer needs and translate them into effective technical solutions.
- Drive engineering excellence Contribute to strong testing, CI/CD, observability, code quality, and technical debt practices.
- Collaborate across functions Work with Engineering, Product, Design, QA, and platform teams to break down complex problems and deliver high quality software.
- Grow the team Support other engineers through code reviews, pairing, technical discussions, and knowledge sharing.
YOUR SUPERPOWERS
- Engineering depth and breadth Four to six or more years of software engineering experience, with strong expertise in either backend or frontend engineering and practical experience across the broader stack.
- End to end ownership Experience taking features from technical design through development, deployment, and production support.
- Strong fundamentals A solid understanding of software design, APIs, application architecture, testing, and maintainable production software.
- Cloud awareness Experience with cloud environments such as AWS and familiarity with modern CI/CD and observability practices.
- Product mindset The ability to understand customer problems, navigate ambiguity, and balance technical quality with meaningful delivery.
- Collaborative communication The ability to explain technical tradeoffs and work effectively across Engineering, Product, Design, and QA.
BONUS POINTS
- Cloud and event driven systems AWS serverless technologies, asynchronous workflows, distributed systems, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code using CDK, Terraform, CloudFormation, or similar tools, plus CI/CD or deployment experience.
- Frontend architecture Large frontend applications, component architecture, state management, design systems, accessibility, or performance.
- Backend breadth Node.js and TypeScript services or experience with Go, Python, PHP, or other backend technologies.
- Production observability Monitoring, tracing, structured logging, metrics, and production diagnosis.
OUR STACK
Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.
You do not need deep expertise in every technology we use. We are looking for engineers with depth in a primary discipline, strong software engineering fundamentals, and the ability to become effective quickly in unfamiliar systems.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Singapore
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Help keep our office functioning optimally! As an
Infrastructure Engineer
in our Singapore office, you will work directly with trading desks, tackle business-critical technical issues, and improve the infrastructure they rely on every day. Alongside hands-on support, you’ll own longer-term projects and find opportunities to automate repetitive work, partnering with technology teams and external providers.
What you’ll bring
3+ years in IT infrastructure or systems support
Experience supporting Windows, Microsoft Office, and Linux desktops
Experience with data center operations, application support, monitoring, and troubleshooting
Familiarity with ticketing workflows and asset management
Strong communication skills and the ability to collaborate across global teams
Initiative, project ownership, and sound judgment under pressure
Flexibility for on-call support and weekend infrastructure changes
A bachelor’s degree in Computer Science, Engineering, IT, or a related field
Nice to have
Python, PowerShell, or other automation and scripting experience
Familiarity with orchestration tools (examples Ansible, Puppet, or Chef)
Knowledge of cybersecurity principles and best practices
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-PR1
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness to the world’s greatest sports teams and athletes mandating a fault-tolerant and highly available product.
The Connectivity team focuses on bridging the gap between embedded and mobile engineering, ensuring a seamless and consistent experience for members wearing a WHOOP strap. As a Staff Android Engineer on the Connectivity team you'll own the architecture of the software that connects WHOOP hardware to the Android app, and set the technical direction for how that connection performs at scale. From ensuring timely firmware updates to designing innovative ways to establish connections from software to hardware, we bring WHOOP to the highest level of performance and availability across the globe using the latest cutting edge technology. At the Staff level, your impact is measured as much by the engineers and decisions you influence as by the code you write.
What you’ll do:
- Own the architecture of the Android connectivity layer end to end, from the BLE transport up through history sync and firmware delivery, and drive its evolution across a large modular codebase
- Collaborate within a cross-functional environment alongside WHOOP hardware, firmware, and software teams
- Establish and refine communication protocols between the WHOOP strap and Android, ensuring alignment with iOS standards
- Apply expert-level mastery of the Android Bluetooth stack to manage GATT operations, bonding, and reconnection logic in real-world scenarios
- Own connection reliability across the fragmented Android device landscape by diagnosing and mitigating OEM specific Bluetooth, power management, and permission behavior
- Create and own systems that aid in analyzing connectivity health of our members, and use that telemetry to set team priorities
- Manage a prioritized backlog centered on reducing technical debt, improving code health, and enhancing module testability
- Elevate engineering quality through rigorous code reviews, expanded test coverage, and refined architectural design practices
- Utilize expert Kotlin proficiency to build product features and define patterns for the broader engineering team
- Document new features and architecture using Jira, Confluence and preparing code using Github feature, develop, and master branches
- Participate in the incident commander rotation for the whole WHOOP ecosystem and also the release process including getting the app built, managing build variants, signing, sending and testing through Firebase, and submitting to the Play Store
- Analyze and monitor user metrics and feedback to determine crash rate or potential bugs and to improve engagement
- Represent Android Connectivity in cross-functional forums, including bug triage, product syncs, and firmware coordination
- Facilitate the ramp-up of mobile developers, mentor engineers across the Android organization, and assist the backend team with data contracts
Who you are:
- You are experienced working with consumer-facing apps that control BLE devices.
- You have a track record of influencing engineers beyond your own team in the application of architectural and platform design principles
- Expert knowledge of best practices for concurrency and multithreading, including Kotlin coroutines and Flow
- Product minded engineer with empathy for the member experience
- Willingness to learn and grow rapidly across Android and external systems
- Extensive experience building, testing, debugging, and delivering native Android apps in a professional environment
- Expert knowledge of Android application structure and components as well as lifecycle and Android Design Guidelines
- Strong experience with Jetpack Compose and modern declarative Android UI
- Experience with Kotlin and frameworks such as Koin, Android Jetpack libraries (including ViewModel, Flows, and Navigation), Room database, and Retrofit / OkHttp
- Experience designing modular architecture and dependency boundaries in a large multi-module Gradle codebase, including patterns such as MVI and MVVM
- Excellent knowledge of Android Studio, Gradle and CI systems
- Experience debugging and diagnosing issues across complex or distributed systems such as firmware, mobile, and backend
- Experience using Git to organize feature work
- Experience communicating with a RESTful backend
- Firm belief that automated testing is important and experience writing both Unit and UI tests
- Excellent collaboration and communication skills, driving cross functional problem solving, tradeoff definition, and optimization
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Bucharest, Romania
Blue Projects’ Project Delivery & Engineering team is looking for a Plumbing & Firefighting Design Engineer to join our team in Bucharest.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being ‘always deliver & pleasant to work with.’
Deliver here. Grow here.
Role Overview
We are seeking a Plumbing & Firefighting Design Engineer responsible for designing and developing plumbing and firefighting systems for industrial and logistics facilities, ensuring compliance with hygiene, safety, efficiency and all relevant regulations. The role involves detailed system design, calculation, documentation, cross-disciplinary coordination and technical support throughout project stages.
Job Description
• Designing and developing plumbing and firefighting systems for industries including food, beverage and pharmaceuticals.
• Creating detailed design plans, layouts and specifications considering hygiene, safety, efficiency and regulatory compliance.
• Conducting feasibility studies and risk assessments for new plumbing design projects.
• Selecting and specifying materials, components and equipment for plumbing systems.
• Preparing written parts for Concept, DTAC and PTh project stages.
• Performing calculations for water networks, drainage systems, storm water systems, hydrant systems and sprinkler hydraulics.
• Preparing bills of quantities.
• Coordinating with MEP, structural and architectural disciplines.
• Conducting site visits when necessary.
• Participating in design reviews, quality assurance processes and continuous improvement.
• Creating, verifying and validating Material Approval Forms and addressing design-related issues arising during conception, design and installation.
• Coordinating with the full design team including architectural, structural and mechanical disciplines.
Qualifications
• Bachelor’s degree in building services or a related field.
• Minimum five years of experience in plumbing and firefighting design.
• Strong knowledge of plumbing and firefighting design principles, practices and regulations.
• Good knowledge of European standards, FM Global Standards and NFPA Standards.
• Proficiency in AutoCAD and Revit is mandatory.
• Familiarity with industry-specific standards and guidelines.
• Understanding of material selection, fabrication techniques and plumbing equipment design.
• Analytical thinking and problem‑solving skills to assess design feasibility and address technical challenges.
• Excellent communication and collaboration skills for multidisciplinary teamwork.
• Attention to detail and commitment to high‑quality, compliant designs.
• Background in designing plumbing and firefighting systems for industrial and logistics buildings is mandatory.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
seniorColorado Springs, Colorado, United States
УдалённоUS, Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Bangalore, India; We rely heavily on asynchronous work across time zones
УдалённоseniorRemote (US)
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, United States
УдалённоleadRemote, United States
УдалённоseniorRemote, United States; We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes