Location: London, United Kingdom; Cape Town, South Africa; Belgrade, Serbia; Baku, Azerbaijan; Tbilisi, Georgia; Erevan, Armenia
Workplace: remote
What you'll do:
Deliver 1:1 online trial lessons, understand each child's needs, recommend the right Kodland program, and help families make a confident enrollment decision.
Schedule:
20–25 hrs/week on average, mostly weekday afternoons/evenings + daytime weekends (UK hours)
Pay:
Fixed rate per completed trial + performance bonuses — clear, transparent structure
Support:
Live onboarding, guided practice, and a short assessment before you start with real families
If this sounds like your kind of role, here's the full picture 👇
1. About Kodland 👨💻👩💻
Kodland is an international online school helping kids aged 8–17 build real digital skills — Python, Roblox, Minecraft, Digital Creativity, and more. We work with students and families across the US, Europe, the UK, CIS, Latin America, MENA, and beyond, all through live 1:1 or small-group Zoom classes with a project-based approach.
Our mission: help kids become confident, curious thinkers who are comfortable with technology and problem-solving.
🔗
Learn more about Kodland
2. A Day in the Life of a TCM 🎬
Curious what this actually looks like day to day? This short video shows a typical TCM schedule, how a real trial lesson unfolds, and what the conversation with parents feels like.
👉 Watch it before applying — it's the fastest way to know if this role fits your lifestyle.
3. What You'll Actually Be Doing 🎧
Each trial lesson, you'll:
Meet the child and at least one parent on Zoom
Build rapport and ask the right questions to understand the child's background, interests, and goals
Lead a short hands-on activity (simple coding, game logic, or digital task) using ready-made materials
Recommend the best-fit program based on what you observe
Answer questions, address concerns, and guide the family to a clear decision
This role blends three skill sets:
🎓
Teaching
— explaining clearly and keeping kids engaged
🗣
Communication
— listening well and adapting to each family
💼
Sales
— showing value and confidently closing when it's a good fit
This isn't a scripted call-center job. You'll get structure and materials, but you're expected to think on your feet and lead the conversation.
4. Schedule & Availability 🕒
Weekdays:
mainly 14:00–21:00 UK time
Weekends:
mainly 11:00–18:00 UK time
5 days/week
, with 1 weekday off + 1 weekend day off
Exact hours are negotiable, but we need consistent weekly availability so we can plan ahead and keep families from waiting.
5. Pay & Earning Potential 💶
Independent contractor role, paid
twice a month.
Average monthly earnings: €1,500–2,500
You'll get regular feedback, coaching, and webinars to help you grow — income increases with skill, consistency, and effort, but it's a real, achievable path even part-time.
Must-Haves
Clear, confident spoken English that US parents can easily follow
A laptop/PC with working webcam and mic
Stable internet for smooth video calls
A quiet space to work with your camera on
20–25 hrs/week available during peak hours (weekday US afternoons/evenings + weekend days)
You genuinely enjoy talking with both kids and parents
Nice-to-Haves
Experience in sales, customer service, customer success, tutoring, or coaching
Experience working with kids and/or parents
Comfortable managing your own schedule remotely
УдалённоLondon, United Kingdom; Cape Town, South Africa; Belgrade, Serbia; Baku, Azerbaijan; Tbilisi, Georgia; Erevan, Armenia
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
The Developer Experience (DX) team focuses on optimizing game development and publishing. As our
Software Engineer intern (Developer Experience)
, you will help build tools and libraries that help internal and external developers to make games on Nex Playground. You will collaborate with game engineers to help push the boundaries and unlock new possibilities on Nex Playground.
What You Will Bring to the Table
Understand bottlenecks and pain points of game developers, including designers and fellow engineers.
Build tools to streamline game developments, from brainstorming, development to deployment.
Collaborate with our producer team to ensure smooth delivery of games and contents in our content pipeline.
Help push the boundaries through active exploration, refinement of processes, and adoption of new technologies.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Solid foundation in software development.
Strong communication and collaboration skills.
Excited to work in a fast-paced environment.
Ready to face new challenges and opportunities.
Nice To Have
Experience working with Unity.
Experience with Android development.
Experience with webapp development, such as ReactJS / NodeJS / Python / Google Cloud Platform.
Enthusiastic about games, or feeling excited about game development.
Love being active and healthy. Passionate about helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
The Core Technology team builds the systems that allow Nex Playground to use cameras, microphones, and other sensors to understand player movement and interactions in real time.
As our
Software Engineer Intern (Engineering, Core Technology)
, you will work across the technology stack behind these experiences. You may build real-time software that runs on Nex Playground, create internal tools for preparing and reviewing datasets, improve camera and hardware integrations, or automate how we train, evaluate, optimize, and deploy machine learning models.
You will collaborate with software engineers, ML researchers, and game teams to investigate real-world problems and turn new ideas into reliable technologies that can be used in games. You will receive hands-on mentorship while owning meaningful work that contributes to our products and engineering capabilities.
What You Will Do
Build real-time software for motion tracking, cameras, audio, and ML inference.
Develop tools that help engineers prepare datasets and train, evaluate, optimize, and deploy ML models.
Improve reliability and developer experience through visualization, debugging, performance analysis, and automated testing.
Collaborate with engineers and researchers to bring experimental technologies into games.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Solid foundation in software development and computer science fundamentals.
Programming experience in any language.
Strong problem-solving and debugging skills.
Strong communication and collaboration skills.
Curiosity about real-time systems, machine learning systems, cameras, sensors, or hardware.
Excited to learn and work across different parts of the technology stack.
Nice To Have
Experience with C++, C#, or Java.
Interested in computer vision, ML inference, cameras, audio, or embedded systems.
Interested in building developer tools, web or desktop applications, or data workflows.
Interested in profiling, automated testing, CI/CD, or DevOps practices.
Enthusiastic about games, interactive physical experiences, and helping people be active and healthy.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
We are a passionate team of highly skilled engineers and top-tier designers. We develop a diverse range of games, across genres such as:
Rhythm:
Starri
Action:
Tumbobots
,
Doodle Heads
Brain & Puzzle:
Brainy Inc.
,
2048 Arms
,
Cookie Monster
Party:
Mirrorama
,
What on Earth
,
Barbie Dance Party
Kids:
Bluey
,
Elmo Says
… with RPG and action titles coming in 2027!
You will work as a game engineer under the guidance of senior engineers, participating in feature development for production games, joining game design discussions, creating mini-games, and exploring research projects. The goal of our internship program is for you to learn from senior engineers, deepen your engineering skills, showcase your creativity, and explore how to solve hard problems.
What You Will Do
Software & Game Engineering:
Build game architecture, create UIs, improve UX, implement game logic, explore motion control algorithms, and build internal tools.
Product Design:
Participate in game design discussions, design game mechanics, rapidly prototype, and iterate based on playtesting feedback.
Learning & Research:
Improve your software engineering skills by working closely with senior colleagues. Explore new technologies and share knowledge with the team to drive collective growth.
Creativity & Soft Skills:
With guidance from experienced colleagues, create your own game and improve your presentation skills by pitching your demo to the team.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Growth Mindset:
Humble and eager to learn. Active participation in side projects (open-source software, indie games, etc.) is a plus.
Passion for Quality:
You care deeply about details and aim for world-class quality.
Engineering Best Practices:
You write clean, maintainable, and robust code.
Troubleshooting:
Able to fix compilation and runtime errors effectively.
Communication:
Clear expression of technical details. Experience teaching or mentoring others is a plus.
Innovation:
Creative and loves exploring fresh ideas.
Love Playing Games:
The more games you play, the better ideas you may have. More importantly, you should have fun working with us!
Nice To Have
Solid CS foundation:
A computer science or engineering background is preferred. Experience in competitions like ICPC, CTF, hackathons, or code/game jams is a big bonus.
Game foundation:
Having built a game before is a big bonus. But you can also learn from scratch with the team’s help.
Tech-Savvy:
Broad interest in technology (app development, web, databases, UI/UX, animation).
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
As our Software Engineer Intern (Game Development), you will work on sports and active-play experiences for Nex Playground across production games, new prototypes, and online multiplayer projects currently in development. You will collaborate with experienced engineers, designers, and artists to take gameplay ideas from concept through implementation, playtesting, and polish.
Selected work includes:
Sports & simulation:
NFL FLAG Heroes
,
Bowling: Strike!
,
Homerun Heroes: StarStrikers
,
Tennis Smash: Racketville
,
NHL Puck Rush
, and
Go Keeper
.
Arcade & competitive play:
Miniacs: Steering Madness
,
Arrow Party
,
Basketball Knockout
,
Brick Buster
, and
Connect 4 Bounce
.
What You Will Bring to the Table
Design and build responsive sports controls using motion algorithms, signal processing, and physics-based simulation.
Apply software engineering practices when developing, testing, and iterating on production features.
Help build Connected Play features by connecting players, processing motion input, and keeping gameplay synchronized across devices in real time.
Explore new game ideas through research and prototyping, and build tools that improve game development workflows.
Share technical knowledge and participate in playtesting, technical discussions, and code reviews.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Solid foundation in software development.
A passion for games and a curiosity about what makes them fun.
A growth mindset and willingness to learn from new challenges.
Strong communication and collaboration skills.
Attention to detail and pride in producing high-quality work.
Enthusiasm for working in a fast-paced environment.
Nice To Have
Familiarity with Unity is helpful, but not expected at the start; our onboarding includes training for interns who are new to the engine.
Passion for sports and active play, with an interest in creating games that get people moving.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
The Core Technology team develops the technologies that allow Nex Playground to use cameras, microphones, and other sensors to understand player movement and interactions in real time.
As our
Software Engineer Intern (ML Research, Core Technology)
, you will explore and develop machine learning methods that expand what Nex Playground can perceive and understand. You may work on computer vision, audio, sensor fusion, or other sensing problems, taking ideas from research hypotheses through experimentation, evaluation, optimization, and working prototypes.
You will collaborate with ML researchers and software engineers to build datasets and experimental workflows, evaluate ideas rigorously, and demonstrate promising technologies under real-world and on-device constraints. You will receive hands-on mentorship while owning a meaningful research project that contributes to our future products and technical direction.
What You Will Do
Develop and evaluate ML models and algorithms for computational perception and interaction.
Design rigorous experiments, improve datasets, compare approaches, and understand failure modes.
Build training and evaluation tools, and optimize promising models for real-time, on-device inference.
Collaborate with researchers and engineers to prototype technologies on Nex Playground and communicate your findings.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Strong interest in machine learning and enthusiasm for learning new methods and tools.
Solid mathematical fundamentals and comfort with quantitative reasoning.
Strong analytical and problem-solving skills.
Programming experience in any language.
A curious, systematic approach to learning through experimentation.
Strong communication and collaboration skills.
Nice To Have
Experience with Python or familiarity with PyTorch, TensorFlow, or another ML framework.
Interested in computer vision, audio processing, sensor fusion, or multimodal learning.
Interested in model optimization, on-device inference, GPUs, NPUs, or resource-constrained devices.
Interested in data curation workflows, or dataset quality analysis.
Enthusiastic about games, interactive physical experiences, and helping people be active and healthy.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full Time Internship (June 1, 2027 - August 31, 2027)
The Role
Help build the technology behind Nex Playground—where games, computer vision, consumer hardware, and cloud services come together to get families moving.
The Platform Software Engineering (PSWE) team owns the core platform powering every Playground experience. As a Platform Software Engineer Intern, you’ll own a meaningful project, make real technical decisions, and ship software with visible impact. A dedicated mentor and engineers across the Nex team will support you from design through launch.
What You'll Build
Your project will match your strengths and interests while solving a real team need. You may:
Ship a new capability for PlayOS, Play Services, or the cloud platform.
Build an API, service, developer tool, or delivery automation used by other teams.
Improve performance and reliability using testing, logs, metrics, and telemetry.
Debug problems across device, network, backend, and cloud boundaries.
Take your work from idea to launch: design, build, test, document, and measure it.
Should Have
Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university.
Pursuing a degree in Computer Science, Computer Engineering, Software Engineering, or a related field.
Fluency in Cantonese is required.
Strong programming fundamentals, problem-solving skills, and a learning mindset.
Experience with at least one language or runtime such as Kotlin/Java, C/C++, Go, Python, TypeScript/Node.js.
Clear communication, collaboration, and care for software quality.
Nice To Have
Experience with Android, Linux, embedded systems, or device software.
Familiarity with backend services, APIs, databases, distributed systems, or Google Cloud Platform.
Exposure to CI/CD, containers, release automation, monitoring, testing, or performance optimization.
Genuine interest in building platform software that connects devices, cloud services, and player experiences.
Curiosity about one or more of these areas: Android or embedded systems, backend and distributed systems, developer infrastructure, games, or technology that helps people be active together.
Enthusiasm for learning across technical boundaries and understanding how a feature works end to end.
Why You’ll Love This Internship
Real Ownership: Ship a production-ready project—not a throwaway intern exercise.
Dedicated Mentorship: Learn through regular 1:1s, design reviews, debugging, and code feedback.
Broad Exposure: See how device software, cloud services, infrastructure, privacy, and security work together.
Future Opportunity: High-performing interns may be considered for a full-time role at Nex.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to:
Head of Developer Experience
Location:
Hong Kong
Travel:
(Rarely) International travel to the EU, Japan or the US
Time Zones:
Will collaborate across time zones with clearly defined overlap windows.
Type: 6-month contract (with the possibility to convert or renew)
The Role
Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the
in-store retail demo experience
, where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy.
We are looking for a
Senior Software Engineer (Retail Demo)
to oversee and ensure the proper planning, implementation and deployment of the retail demo software at different sites and retail demo fixtures. This is a highly cross-functional role that requires working with fellow game cells, program managers, design, retail operations and platform engineering team.
You will be owning the software side of the whole retail demo experience, from the firmware, the retail demo experience, analytics to deployment. You will work along with our program managers to ensure that components would be ready before launch; and also prepare all software assets for retail operations to deploy them in stores.
What You'll Do
Own the retail demo software stack
— Ensure all components, including the firmware, launcher software, individual game demos, etc works well together.
Iterate and improve retail demo experience
— Work with our design to improve the overall experience, boosting user success and satisfaction.
Coordinate with Program Managers and Retail Operations
— Partner with retail demo program manager (owner schedule and scopes) and retail operations (owner of physical fixture deployment / maintenance) to create update schedules and plan.
Periodic content update / refresh
— Update software to include latest information from Nex, including new game launches or promos.
Setup scalable processes
— Set up repeatable SOP and codify manual work, so that we can scale our retail demo to more retailers or even more countries.
Work closely with QA
— Ensure the whole retail demo experience is robust and stable.
Must Have
Hands-on experience with Unity game development.
5+ years of software development experience.
Experience with large scale system deployment involving server and client components.
Experience with working with multiple other teams to get things moving.
Fierce empathy for our users and potential customers.
Should Have
An obsession with code and product quality.
Experience with tooling and automation.
A growth mindset, always looking for more.
Excitement about working in a high-growth, fast-paced environment.
Nice to Have
Prior experience working with retailers or location base activations.
A love for staying active and healthy, with a passion for helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to:
Head of Developer Experience
Location:
Hong Kong
Travel:
(Rarely) International travel to the EU, Japan or the US
Time Zones:
Will collaborate across time zones with clearly defined overlap windows.
Type: 6-month contract (with the possibility to convert or renew)
The Role
Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the
in-store retail demo experience
, where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy.
We are looking for a
Software Engineer (Retail Demo)
to innovate and iterate on the overall end-to-end retail demo experience. It involves a dedicated motion-base activation / launcher, showing our users what our technologies can do and how fun it is.
You will be working with a focus team to maintain the software involved. We will also be doing regular updates to showcase our latest games and events.
What You'll Do
Innovate and iterate on our motion based retail demo launcher
— It will be the first touch point our potential customers interact with at the retail store.
Maintain customizations per region
— Including localization, age rating and other legal compliances specific to the country / region.
Performance tuning and optimization
— Ensure that our software run smoothly.
Maintain integration library that allow other games to integrate with retail demo
— Implement common lifecycle event handling to stitch experience together.
Work with our publishing to handle periodic content update / refresh
— Including integration with various CMS systems to fetch the latest information.
Work closely with QA
— Ensure the whole retail demo experience is robust and stable.
Must Have
Hands-on experience with Unity game development.
3+ years of software development experience.
Experience working with software involving multiple components / systems.
Fierce empathy for our users and potential customers.
Should Have
An obsession with code and product quality.
Experience with tooling and automation.
A growth mindset, always looking for more.
Excitement about working in a high-growth, fast-paced environment.
Nice to Have
Prior experience working with retailers or location base activations.
A love for staying active and healthy, with a passion for helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full time
Reports to:
Sr. Director, Design
The Role
As our Senior Designer, you will drive the visual direction of motion games and other experiences on the Nex platform, balancing hands-on design with creative leadership. This role is ideal for a senior creative who wants to define art direction while still staying close to execution and raise the bar for visual quality. You’ll work with the Senior Director of Design to shape digital products that are distinctive, playful, and remarkable in the world of family entertainment.
What You’ll Do
Define and uphold Nex’s visual language across game studio projects, from original Nex IPs to external partnerships.
Elevate the standard across projects by pushing for craft excellence and innovative ideas.
Establish clear benchmarks, style guides, and design review processes to ensure consistent, polished execution throughout the team.
Collaborate with Engineering, Publishing, and other teams on the production and promotion of our games.
Help cultivate a strong Design team culture and share creative leadership responsibilities through feedback and coaching efforts, in coordination with the Senior Director of Design.
What You’ll Bring
5+ years of experience. We welcome candidates with a strong background in communication design and art direction. Video game industry experience is a plus but not required.
Excellent taste and attention to detail across design disciplines, from typography to layout, color, composition, and motion.
Strong creative point of view, and the ability to bring others along through clear communication.
Desire to make something distinctive, playful, and remarkable. Challenge the team to question established trends and conventions when appropriate.
Ability to execute hands-on work at a high level.
Ability to balance priorities and maintain standards across multiple projects in a fast-moving environment with evolving priorities.
Candidates with more experience may be considered for the Associate Art Director position
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full-time
The Role
As Nex’s Senior Electronic Engineer, you will work at the heart of Playground hardware and smart accessories, helping turn ambitious product ideas into reliable products at scale. You will develop and validate PCBAs, turn product intent into precise specifications, lead JDM execution, support products through production, and solve manufacturing and field problems at their root.
You will work hands-on from development and EVT through industrialization, production, and sustaining. Our partners bring development capacity and manufacturing expertise; you will ensure Nex sets the technical direction, makes the critical decisions, and holds every product to a high engineering standard.
The knowledge you gain from today’s products will also shape what comes next. By strengthening our tools, lab practices, standards, and technical judgment, you will help Nex build better consoles, push the boundaries of active play, and bring exceptional experiences to families everywhere.
The Mindset
You are curious, hands-on, and evidence-led. You turn ambiguity into clear requirements, promising ideas into working hardware, and complex failures into verified root causes. You pair bold product ambition with engineering discipline, challenge weak assumptions, and act on first principles and measured results. You build today’s product while making Nex stronger for the next one.
What You’ll Do
1. Build and Sustain the Hardware
Develop, bring up, and validate functional PCBAs for current consoles and accessories through EVT, production, and sustaining.
Support design changes, component transitions, yield improvement, and field issues throughout the product lifecycle.
2. Set the Engineering Standard
Turn product intent into precise, testable requirements, interfaces, design margins, and acceptance criteria. Codify as design guidelines.
Hold every detail to an exacting standard for performance, reliability, safety, and compliance across global markets.
3. Lead JDM Execution
Set technical direction and guide partners through design, validation, industrialization, production, and sustaining.
Challenge plans, designs, tests, and conclusions; validate key evidence and keep technical authority inside Nex.
4. Make Quality Scale
Build Nex’s failure-analysis capability and establish the true root cause of manufacturing and field issues.
Prescribe and verify corrective actions that improve yield, prevent recurrence, and raise quality as volume grows.
5. Shape What’s Next
Evaluate technologies, platforms, and components that can unlock better consoles and active-play experiences.
Turn lessons, benchmarks, and working prototypes into stronger decisions for future programs.
Success Looks Like
Hardware moves confidently from development through production and sustaining.
Products deliver exceptional performance, reliability, safety, and compliance as volume and global reach grow.
JDM partners execute efficiently while Nex leads critical decisions and validates the evidence.
Manufacturing and field issues become verified fixes and lasting improvements.
Lessons from today’s products sharpen future technology and product choices.
Every program leaves behind better tools, knowledge, standards, and engineering capability.
Must Have
Degree in Electrical or Electronic Engineering, or equivalent practical experience.
7+ years developing electronic systems for connected consumer products, including at least one product through mass production and sustaining.
Strong digital, analog, power, high-speed interface, SI/PI, PCB, and system-architecture fundamentals.
Demonstrated ability to evaluate technologies and components and turn findings into product recommendations.
Hands-on experience building prototypes and functional PCBAs, bringing up boards, using lab equipment, and debugging cross-layer problems.
Experience producing detailed engineering requirements and verification criteria.
Experience leading technical work with JDM/ODM partners and critically evaluating designs, plans, circuit and functional testing, test data, and reports.
Strong manufacturing and field failure-analysis skills, including verified root cause and corrective action.
Clear written and spoken English; working Mandarin for supplier and factory collaboration.
Nice to Have
Experience with SoCs, cameras, sensors, audio, HDMI/USB, Wi-Fi/Bluetooth, or smart accessories.
Familiarity with Android/AOSP or embedded Linux and hardware/software co-debugging.
Experience with EMC, safety, reliability, regulatory certification, and high-volume manufacturing.
Python or similar scripting experience for lab automation and data analysis.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: California; United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
We are looking for an experienced mental health clinician and leader with a passion for clinical care, quality, supervision, and management to serve as a clinical quality supervisor for our Pediatric virtual Intensive Outpatient Program (vIOP), an accelerated, comprehensive care experience that helps young people ages 7 to 25 feel better quickly from the comfort of home. The pediatric vIOP is a critical service for acute patients who need more than traditional, once-a-week therapy. This program is a critical component of our full-spectrum of care services. It not only helps to avoid re-hospitalization, but its availability within our services ensures these members have direct access to our core coaching, therapy, and psychiatry services once they are stabilized.
As a vIOP Clinical Quality Supervisor you will spend half the time delivering direct client care and half the time providing management oversight and clinical supervision to vIOP Associate Social Worker (ASW) therapists.
Direct client care: You will provide time-limited, evidence-based treatment via telehealth. You’ll conduct individual, family, and group skills training sessions, maintaining a caseload of diverse and varied clinical needs. You’ll conduct psych urgent care individual sessions as needed, which consists of risk and safety assessments and developing stabilization plans. An important note: Clients come from a multitude of different backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care–an approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Clinical supervision and management: You will help train, manage, and supervise a team of ASW therapists utilizing CBT, DBT, ERP and other evidence-based practices to support vIOP clients through our innovative video therapy platform. This includes reviewing and providing feedback on clinical quality metrics and consulting on clinical cases. You will also assist with quality improvement initiatives including specialty consultations, provider training, and quality assurance reviews.
Regularly: Our vIOP team members enjoy connecting with peers, who share a passion for providing evidence-based care. You’ll attend one-on-one clinical consultation, multidisciplinary team meetings, and robust training to enhance your clinical and supervision skills. You’ll always have access to expert consultation and support for your most complex clients. It’s like a safety net of resources to help plan the best options–from specialty consultations to culturally responsive care–you’re not alone, even while working remotely within the US.
This role is a great fit if you have experience supporting pediatric and young adult clients with mood and anxiety disorders in a high acuity (IOP, PHP, residential) setting using evidence-based and culturally responsive practices, as well as supervising and managing registered ASW’s.
This role reports to our vIOP Clinical Quality Manager.
Key Responsibilities
Maintain a caseload of vIOP clients, vIOP group sessions, and/or Psych Urgent Care appointments (14 bookable calendar spots)
Support recruiting, interviewing, onboarding, and training of vIOP ASW therapists
Provide clinical quality oversight, mentoring, clinical and administrative supervision to vIOP ASW therapists in clinical practice
Provide ongoing feedback regarding ASW therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness;
Ensure care provided across the team is culturally responsive and outcomes-driven;
Lead ongoing clinical 1:1’s and consultation team meetings with assigned vIOP ASW therapists and consultation teams;
Provide clinical coverage for vIOP individual and group sessions as needed;
Other duties as assigned
Qualifications
Master’s degree from a clinical social work track (LCSW) from an accredited program
Current unrestricted license to practice in California
Willingness to obtain cross-licensing in additional states as needed to support program growth
5+ years postgraduate clinical experience
Experienced in providing care in a high acuity (IOP, PHP, residential) setting
Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations
Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, TF-CBT, etc.)
Experienced and passionate about helping kids, teens, young adults, and families to achieve goals
Experienced in brief, goal-focused psychotherapy using measurement based care
2+ years of experience in clinical supervision/training of evidence based therapies
Prior administrative management
Grounded in cultural humility with a commitment to culturally responsive care
Experience with video therapy and providing supervision/consultation on how to conduct clinical sessions via video conferencing software
Comfort with technology and working within a fast-moving environment
Excellent interpersonal skills (listening and communicating)
Passion for transforming mental health through technology with a human touch
Availability to work afternoon and evening hours.
Must be able to work 11am-8pm Pacific Time, Monday-Friday;
Potential opportunity to work Saturdays;
Ability to work full-time, approximately 40 hours per week;
Full-time resident of the United States
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
The anticipated annual base salary range for this full-time Clinical Quality Supervisor position is $126,000 - $140,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave
-401K retirement benefits with employer match
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: San Jose, California or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Remote
Annual salary:
USD 190,000– USD 215,000
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type: Full-time
Reports to: General Counsel
About the Role
We're looking for an experienced commercial attorney to lead legal support for Nex's content and partnerships ecosystem - the agreements and relationships that bring games, experiences, and brand collaborations onto the Nex Playground platform. You will be the primary legal partner to our Content, Partnerships, and Business Development teams, negotiating content and IP licensing deals, developer and publishing agreements, and strategic partnerships that grow our content catalog and platform reach. You'll also provide secondary support on our commercial vendor, retail/distribution, and hardware supply chain agreements as needed, in partnership with the GC and outside counsel.
This is a hands-on role for someone who wants to build the playbook for a growing platform business, not just execute one that already exists.
What You'll Do
Content & Developer Agreements
Draft, review, and negotiate developer and publishing agreements for third-party studios and content creators building games and experiences for the Nex Playground platform, including revenue share, IP ownership, quality/certification requirements, and platform terms.
Structure and negotiate Play Pass content licensing and distribution agreements, balancing catalog growth with sustainable economics and IP protection.
Brand & Strategic Partnerships
Lead negotiation of brand and content licensing agreements with entertainment and children's media partners, including royalty structures, approval rights, marketing commitments, and IP/trademark compliance obligations.
Serve as the go-to legal partner to Business Development and Partnerships teams on strategic collaborations, co-marketing arrangements, and platform integrations, functioning as a strategic advisor embedded in partnership planning rather than a late-stage reviewer.
Independently lead complex, multi-party negotiations involving revenue-sharing arrangements, joint go-to-market plans, and cross-promotional commitments.
Commercial, Vendor & Hardware Support (Secondary)
Support retail, distribution, vendor, and marketing agreements as needed, partnering with Legal Operations on templates and process.
Provide secondary review and negotiation support on manufacturing, supply chain, and OEM/ODM agreements alongside the GC and outside counsel.
Partner with Product Counsel to identify commercial, product liability, regulatory, and privacy issues arising from any transaction you touch. Flag privacy/COPPA-relevant terms to Product Counsel, who owns Nex's privacy program and day-to-day privacy advisory work - you are not expected to advise on these substantively yourself.
Cross-Functional Partnership & Process
Build trusted relationships with [Content, Partnerships, Business Development, Product, and Marketing] - you'll be known as the attorney teams want in the room when a deal is taking shape, not just when paper needs signing.
Partner with Legal Operations on intake triage, template design, and CLM workflow design for content, developer, and partnership agreement types.
Manage and coordinate outside counsel on specialized or high-stakes IP, regulatory, or hardware/supply chain matters, with Legal Operations administering the underlying vendor relationship and spend.
Use AI-powered legal tools to accelerate contract review, drafting, and analysis, and help identify opportunities to further integrate AI into the team's workflows.
Contribute to Nex's broader legal function build-out over the next 18 months - templates, policies, and training - as one of the company's early in-house attorneys.
You Might Thrive in This Role If You
Hold a J.D. and active bar membership in good standing (California or another U.S. state, as applicable).
Have 7-10+ years of combined law firm and in-house experience, including meaningful time supporting a content/media partnerships business.
Have direct experience negotiating publishing/content licensing deals; experience with brand/entertainment IP licensing is a strong plus.
Understand partnership economics: how revenue share and attribution work, and how to structure incentives that align interests between Nex and its content and brand partners.
Are comfortable operating in an entrepreneurial environment with little existing precedent. You are proactive, independent, and energized by building rather than maintaining.
Communicate with clarity and business judgment, tailoring advice to enable responsible, fast-moving growth, and are comfortable presenting partnership strategy to business leaders.
Demonstrate sound judgment in ambiguous or fast-changing situations, and can distinguish real risk from theoretical risk.
Are willing and able to flex into commercial, vendor, or hardware-adjacent agreements when the business needs it, even though that's not the core of the role.
Bring genuine curiosity about AI tools and how they're reshaping commercial legal practice.
Nice to Have
Experience at a gaming or consumer content/media company. Experience negotiating with entertainment studios, media brands, or children's content licensors.
Working knowledge of children's privacy frameworks (e.g., COPPA) or international data privacy regimes as applied in a commercial/platform context.
Some exposure to hardware, manufacturing, or supply chain agreements - helpful for the secondary scope of this role, though not the primary focus.
Familiarity with CLM systems (Spotdraft, Ironclad, or similar) from a heavy end-user or template-owner perspective.
What Success Looks Like
[Content, Partnerships, and Business Development] teams have a legal partner they trust to move deals forward quickly and with confidence.
Developer, content, and brand partner agreements are negotiated efficiently, with clear risk framing and business-enabling solutions.
Brand and licensing partnerships are structured to protect Nex's IP and reputation while still closing quickly.
Privacy and platform compliance issues are surfaced early and routed to Product Counsel, not resolved after the fact.
Templates and negotiation playbooks scale with the business so Legal doesn't become a bottleneck as Nex's content and partnership ecosystem grows.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Goma, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About GiveDirectly in the DRC
GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa.
GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government.
About the Role
As Senior Manager, Operations (DRC), you'll build and lead the operational backbone behind GiveDirectly's programs in the country. You'll direct the support services team end-to-end — HR, logistics, procurement, and administration — while managing a team of managers. You'll design a procurement strategy that keeps goods and services flowing efficiently and reliably across provinces, own fleet and logistics management as the program scales, and manage the operational budget with an eye for efficiency. You'll also support the Country Director on HR strategy — recruitment, training, and performance — and design the systems needed for a much larger footprint across provinces, from procurement to digital tools that improve scalability.
This is a role for someone who can build systems as readily as they can lead people, and who's energized by both strategic design and the operational details that make it real on the ground.
What You’ll Do:
Lead the DRC support services team end-to-end — HR, logistics, procurement, administration, and office management — including direct oversight of managers
Develop and drive a procurement strategy ensuring efficient, compliant, and resilient sourcing across provinces, and own fleet and logistics management as the program scales
Manage the operational budget, forecasting and driving efficiency across procurement, logistics, and administrative spend
Support the Country Director on HR strategy — recruitment, training, performance management, and talent density — through oversight of the HR function
Design systems and processes to support a much larger footprint across provinces, anticipating future needs and identifying AI and digital opportunities to improve scalability
Coach and develop support services managers to build operational excellence beyond individual contribution
Maintain a compliance and operational risk register, and lead internal spot checks, audit preparedness, and action plans in partnership with Finance and Internal Audit
Own donor reporting, budget tracking, and donor visit coordination, and serve as the primary point of contact between the Country Office and GSS on operational and compliance matters
Own the Operational Knowledge Base and lead onboarding, training, and localization of materials as the team grows
Requirements:
Bachelor’s degree in a relevant field (management, administration, finance, or related); a master's degree is an asset
Minimum 6 years of experience in operations management, with a track record of transforming informal systems into structured, compliant, and scalable ones, including direct oversight of managers
Strong financial and budget management skills, with experience managing an operational budget
Proven experience maintaining a risk register and working closely with internal/external audit functions
Experience developing and coaching managers, with comfort delegating execution while retaining accountability for results
Strong digital fluency, with experience using and training teams on multiple platforms (Google Suite, Salesforce, Asana, Guru, Slack)
Familiarity with international NGO standards and donor compliance frameworks
Experience navigating the DRC's complex legal environment, including labor law and immigration requirements
Strong alignment with
GiveDirectly's values
Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders
Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$94,500
Bonus at Target Performance:
10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025)
Estimated Total Compensation at Target: $103,950+
This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Goma, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About GiveDirectly in the DRC
GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa.
GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government.
About the Role
As Senior Manager, Programs (DRC), you'll help bring GiveDirectly's programs in the Democratic Republic of Congo to life — owning their end-to-end execution, from operational design to on-the-ground delivery. You'll blend strategic thinking with hands-on problem-solving: designing systems that work, catching risks before they escalate, and using data to drive continuous improvement. You'll also lead people, managing a team of managers and field staff, while partnering closely with the Program Director and Country Director to shape what comes next. It's a role for someone who's energized by both the big picture and the operational details that make it real.
What You’ll Do:
Develop detailed project management plans for all our programs and drive them through successful end-to-end execution
Design operational models for new programs — including targeting, payments, and customer service — and define, monitor, and report on key operational and efficiency indicators
Identify operational vulnerabilities, such as fraud or reputational risk, and implement mitigation solutions aligned with the risk framework set by the Program Director
Analyze program-level data to diagnose the causes of underperformance and drive continuous quality improvement
Partner with Tech and Data teams to design surveys and ensure data integrity in Salesforce
Directly manage a team of managers, with oversight of field teams and call centre at multiple levels
Support the Program Director and Country Director in scoping new programs, including operational feasibility and risk assessment.
Manage partner relationships with key operational partners with oversight of scoping, contracting and ensuring the terms of our agreements are respected.
Develop materials for engagement with donors and other external stakeholders in order to represent our work externally.
Requirements:
Minimum 6 years of experience managing and implementing programs within international NGOs or a comparable operational environment; experience in cash or money transfer programming is an asset
Work experience in the DRC, or strong knowledge of the DRC context, is highly desirable
Experience in team management, including recruitment, team building, and development
Strong analytical thinking, with a proven ability to use data to identify problems and improve programs
Experience using technology and digital tools to drive results and operational innovation
Proven instinct for risk management and creative problem-solving in complex operational environments
A high degree of autonomy and resilience, with the ability to thrive in a fragile, rapidly changing environment
Strong alignment with
GiveDirectly's values
Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders
Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$94,500
Bonus at Target Performance:
10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025)
Estimated Total Compensation at Target: $103,950+
This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Goma/Bukavu/Kinshasa, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Goma/Bukavu/Kinshasa, DRC with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and French.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$ 75,100
Bonus at Target Performance:
10% (~$ 7,510 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $ 8,787 in 2025)
Estimated Total Compensation at Target:
$ 82,610
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Dublin
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin, Ireland | 💰
€92,000 - €116,000, Incentive Awards tied to your performance ➕ benefits
|
Hear from the team
✨
⭐ Our Risk team
We are looking for an
Operational, Technology and Information Security Risk Senior Manager
in the second line of defence to provide independent oversight, challenge and advisory support on the effectiveness of our operational, technology, resilience and information security risk management practices across the EU.
You will be a key member of the second line risk management team and work closely with senior stakeholders across first line technology, information security and operational resilience, to ensure risks are proactively identified, assessed, monitored, and managed in line with Monzo's risk management framework and appetite.
This role requires a proactive and strategic mindset, strong technology risk management expertise, and a deep understanding of operational resilience and digital banking operations.
This role reports to the Director of Operational Risk, Monzo Europe.
The role you are applying for is a Controlled Function within the meaning of the Central Bank Reform Act, 2010. For this role, appointment will be conditional on Monzo being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards issued by the Central Bank of Ireland. As a CF, the role holder will be subject to Conduct Standards under the Central Bank of Ireland Individual Accountability Framework (IAF) and will be required to take reasonable steps to ensure that the relevant conduct standards are met.
🔑 You’ll play a key role by...
Acting as the second line subject matter expert for operational risk, technology (ICT and security risk (including cyber)), and operational resilience.
Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure.
Providing effective oversight and challenge of first line risk and control self-assessments (RCSA), incident management and reporting, issue remediation and risk mitigation processes.
Providing second line input into our technology and security strategies and business continuity planning.
Supporting the ongoing development and maintenance of our Operational Risk Management Framework (ORMF), policies, standards and associated ICT, Security and Resilience policies and risk appetite metrics.
Co-ordinating second line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
Overseeing ongoing compliance with the digital operational resilience act (DORA) in the EU and ensuring alignment with applicable local regulatory standards.
Preparing operational and technology risk reports and providing updates to relevant governance forums, including risk committees and senior management.
🤩 We’d love to hear from you if…
You have 8+ years’ experience in operational risk, technology risk or related roles in financial services, ideally within a digital or challenger bank, or a pan-European firm.
You have a deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational risk, technology and operational resilience. (e.g. EBA Guidelines on ICT & Security Risk Management, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3)).
You have a strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management.
You have experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
You are an ambitious risk professional ready to leave the constraints of legacy firms behind. This role places you at the cutting edge of technology and operational risk, challenging you to define the governance needed for our next-generation platforms.
You have strong analytical, problem-solving and project management skills.
You have excellent stakeholder management and communication skills, with the ability to influence senior leadership.
You have a proven ability to navigate complex stakeholder landscapes such as working with regulators/managing regulatory engagements.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌What’s in it for you
💰 A salary range of €92,000 - €116,000 ➕Incentive Awards tied to your performance.
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences.
🏥Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 4 key steps
An introductory call with a member of the Monzo Recruitment team
An initial call with the hiring manager
A series of role specific and behavioural interviews
A final call with Monzo Bank Europe's CRO
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.
#LI-ÉS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
СтажёрHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones; Time Zones:; Will collaborate across time zones with clearly defined overlap windows
Hong Kong; Nex employees may be expected to collaborate with colleagues across different time zones; Time Zones:; Will collaborate across time zones with clearly defined overlap windows
seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
УдалённоCalifornia; United States
США; Nex employees may be expected to collaborate with colleagues across different time zones
seniorWe welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC
seniorWe welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC
Remote - Goma/Bukavu/Kinshasa, DRC with a requirement to overlap with an East Africa timezone by at least 3 hours
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours