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Location: APAC; EMEA; Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team The Compliance function at OKX is responsible for the overall compliance program and culture of the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. About the Opportunity The successful candidate will have prior transaction monitoring/investigations experience in the financial services, FinTech or cryptocurrency industries. You will help support the Special Investigations team, focusing on analyzing blockchain data to identify potential illicit activities, money laundering and terrorist financing, involving cryptocurrencies. The job requires a mix of technical expertise, investigative skills, and knowledge of crypto markets and blockchain technology. What You’ll Be Doing Conduct in-depth investigations of complex AML cases, ensuring thorough analysis and adherence to regulatory requirements, through investigation of blockchain transactions to track and identify suspicious or illicit activities such as money laundering, and other criminal activities. Analyze data to identify process gaps and opportunities, and partner with Compliance, Training and other FIU stakeholders to recommend mitigating activities for risk and close process gaps. Evaluate AML transaction monitoring and suspicious activity reporting requirements for all countries where applicable. Collaborate with external partners, including financial institutions, government agencies, and blockchain companies, to share intelligence and insights. Work closely with law enforcement agencies, regulators, and legal teams to provide insights and evidence for criminal investigations. Stay abreast of changes to the cryptocurrency industry, financial crime trends, and regulatory requirements to assess impact to Transaction Monitoring. Support team training and knowledge sharing, fostering a collaborative environment focused on ongoing learning and professional growth. What We Look For In You 3-5 years of direct and strong technical experience in BSA/AML investigations and operations in relevant financial crimes, transaction monitoring and investigation roles. Demonstrated knowledge of BSA/AML, KYC regulations, risks and controls implementation globally. Strong understanding of blockchain technology, cryptocurrency protocols, and decentralized networks. Experience performing in a fast-paced environment and proven ability to meet deadlines. Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks. Intuitive, highly ethical, and comfortable to question and challenge the status quo. Strong communication and presentation skills, both verbal and written. Proficiency in writing detailed investigative reports and communicating complex technical findings to non-technical stakeholders. Experience working independently and with team members of all levels. Nice to Haves Prior experience working in a multi-national or matrix environment. Familiarity with commonly used transaction monitoring & reporting tool(s), such as Solidus Labs, Chainalysis, or Elliptic. Relevant certifications in blockchain technology, digital forensics, or financial crime investigations such as CAMS, CFCS are a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Serbia; Georgia; Armenia; Turkey; Montenegro; Ukraine Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. We build innovative fintech so people can #TradeForMore with Libertex. Job Overview We are looking for a System Business Analyst in the data department to bridge communication between our business and development teams, translating business needs into clear technical specifications. Responsibilities: Collaborate with stakeholders to identify, analyze, and document business requirements. Translate business needs into acceptance criteria and technical specifications for the development team. Analyze, define, and document detailed system requirements, including functional, non-functional, and integration requirements. Lead system configuration and data mapping efforts, particularly those involving APIs, third-party platforms, and internal system integrations. Support post-release validation and acceptance of features to ensure solutions meet stakeholder expectations. Requirements 3+ years of experience as a Business Analyst or Systems Analyst Background in IT or software development Experience in product and marketing analytics Strong SQL skills for querying and analyzing data Solid experience in gathering, analyzing, and documenting business requirements Experience creating data flow diagrams (DFDs) and data architecture diagrams Familiarity with API documentation tools and a basic understanding of REST API concepts Strong problem-solving and critical-thinking skills Excellent communication skills Spoken English at B2 level or higher Tech Stack Databases and data warehouses: ClickHouse, Redshift, PostgreSQL, BigQuery Analytics and marketing platforms: Mixpanel, GA4, AppsFlyer, Blueshift Data pipelines and streaming: RudderStack, Kafka Nice to Have Hands-on experience with data warehouses such as ClickHouse, BigQuery, or Redshift Experience in FinTech, especially CFD trading Familiarity with AI tools for analytics, such as MCP servers and skills Experience with Python or JavaScript Benefits Quarterly bonuses based on Company performance 24 working days of annual leave Udemy Business unlimited membership & language training courses Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: Limassol, Cyprus FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work ®. Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company’s website and trading platforms Communicating with clients regarding the company’s products and services via telephone, email and live chat Assisting other departments Candidate Profile: Excellent written and spoken English (additional languages are a plus) Strong communication skills across live chat, email and phone Customer oriented mindset with good problem solving ability Prior experience in customer support, and particularly in forex, CFDs or the wider financial services industry, will be considered an advantage Willingness to learn and adapt in a fast-paced environment Ability to work rotation shifts Monday - Friday 08:00 - 16:00 or 16:00 - 24:00 Ability to work on public holidays and one Saturday & Sunday a month Why us: Join a certified Great Place to Work® organization reflecting our commitment to employee well-being Welcoming, young and multicultural team with approachable leadership and mentoring opportunities Structured training and professional development budget to support your growth in IT Competitive remuneration package with regular performance reviews Vibrant company culture with team activities and global celebrations Modern office in an easily accessible location with company-provided facilities Free access to sports and wellness facilities across the country Free company-provided parking Medical insurance and pension fund after probation period Birthday gift and a day off on your birthday Visa and work permit support if required Journey to FP Markets Initial Interview with HR (30-45 minutes) Interview with your future manager (45-60 minutes)

Location: APAC - Remote; Hong Kong SAR About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Overview The Regional Sales Lead owns the affiliate growth strategy and execution for the Mandarin-speaking market, reporting into our global BD team. You'll be on the ground — sourcing and building relationships with crypto communities, KOLs, HNW individuals, and professional traders to drive user acquisition and deepen Bybit's presence in one of the world's most active retail crypto markets Responsibilities Affiliate Network Building: Proactively identify, recruit, and develop affiliates with communities of HNW clients, professional traders, and active crypto participants. KOL & Influencer Partnerships : Source and manage relationships with crypto KOLs, influencers, and media channels — negotiate campaigns, co-branded content, and referral programs that drive registrations and trading volume on Bybit HNW Client Management: Build and maintain direct relationships with high-net-worth individuals and trading groups; serve as their primary Bybit contact, ensuring they have access to relevant products (OTC desk, VIP programs, institutional-grade features) User Acquisition Strategy: Devise creative, locally-relevant approaches to acquire users — going beyond standard playbooks to find what works in unique crypto landscape Market Intelligence: Stay on top of crypto regulation, competitor activity (local and global exchanges), and community sentiment — feed insights back to regional and global leadership Performance Optimization : Own and report on affiliate acquisition of OKRs — registration, deposit conversion, trading volume, retention — and iterate based on data to improve ROI Cross-functional Collaboration : Work closely with Bybit's product, compliance, marketing, and VIP teams to localize offerings and ensure the Mandarin-speaking user experience is best-in-class Requirements 3+ years of solid experience in cryptocurrency, FX, fintech, or financial services — with a demonstrable track record of building affiliate networks or BD pipelines from scratch Business development or affiliate management experience — you understand the mechanics of referral economics, commission structures, and partner lifecycle management Strong project management skills — comfortable juggling multiple partner relationships, campaigns, and deadlines simultaneously Data-driven mindset — you understand acquisition OKRs (CPA, LTV, deposit conversion, volume per referred user) and use segmentation and analytics to optimize performance Fluent in Mandarin — this is non-negotiable; you'll operate between global HQ and local partners daily Self-starter mentality — you don't wait for instructions; you find the opportunity and bring the plan Nice to Have Previous experience at a crypto exchange — you know how exchange BD works Experience working across time zones and cross-cultural teams in a global organization Genuine passion for blockchain technology, DeFi, and the evolving crypto payments space Existing relationships with Mandarin-speaking financial media, fintech associations, or institutional broker networks Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer, South EMEA. About the job This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Mentor less experienced Presales Engineers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Previous experience in Telecom, SIP, Contact Center, or Security . Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired: Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the South region Proficient French, Spanish or Italian speaker Location This role will be remote and based in the UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager for the Channels email team. About the job We’re hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy. You’ll navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners. By transforming ambiguity into resilient, scalable systems, you’ll protect vital revenue streams and lay the groundwork for the future growth. Join us to define the next chapter of email at Twilio. Responsibilities In this role, you’ll: Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise. Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity Make synthesized recommendations on priorities by opportunity and timing Partner with GTM stakeholders to ensure successful and measurable delivery of commitments Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions. Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment Collaborate with adjacent product managers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 10+ years experience in product management, with 5+ years in the email domain. You are known as an expert, with a proven track record of outcomes, and shaping the strategy of communication products. Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions. Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics. Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired. Experience in APIs or platform products, including designing for reliability, scale, and developer usability. Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives Location This role will be remote in the United States, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project, customer, partner or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 – $213,900.00 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area) $181,200.00 – $226,500.00 Based in the San Francisco Bay area, California: $201,280.00 – $251,600.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until 10/25/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior International Payroll Analyst. About the job The Global Payroll team is seeking an experienced, self-motivated, and systems-savvy Senior Payroll Analyst, EMEA Payroll to lead payroll operations across the EMEA region. This role will be responsible for ensuring accurate, timely, and compliant payroll delivery across multiple countries, while assisting the EMEA regional payroll team, managing external vendor relationships, strengthening controls, and driving process standardization. Sr Payroll Analyst, International Payroll will partner closely with People, Benefits, Equity, Finance, Accounting, HRIS, Legal, and external payroll providers to support a high-quality employee experience and scalable payroll operations. Responsibilities In this role, you’ll: Oversee the payroll processing and management of assigned payrolls Manage ad hoc projects related to payroll and benefits for our international entities After necessary training, support the international payroll processing for multiple countries Receive the local international payroll news related to potential housing allowance, income tax withholding calculations, miscellaneous payroll inquiries Effectively collaborate with the payroll vendor to ensure that all pay impacting transactions are collected, processed and reported timely and accurately Assist the Accounting Team with payroll journal and accrual preparations and the reconciliations of payroll general ledger balances Maintain relationships with key stakeholders and provide support and input when required Identify and improve payroll processes Deliver excellent Employee experience in relation to payroll onboarding, ad-hoc queries and annual tax reporting process Adhere to all legal and internal deadlines Understand employment tax requirements relating to compensation and benefits, including equity Oversee the tax reviewer/payroll auditor requests and payroll inquiries. Solve parafiscales and social benefits inquires from local jurisdictions Oversee the annual income tax filing process where applicable. Help improve payroll-related documentation and procedures Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 6+ years of experience managing payroll processing internationally with working experience in accounting Experience with processing equity transactions Bachelor’s degree in Finance or another relevant field High attention to detail Discipline and ability to meet tight deadlines, and prioritize competing workloads Excellent written, and verbal communication skills in English Very strong analytical and problem-solving skills while keeping customer experience top of mind Experience in Workday and with outside payroll providers. Desired: Customer service focus with the ability and sound judgment to handle highly sensitive information. Process improvement mindset: have a passion for reengineering payroll processes in implementing a first-class payroll service. Strong interest in applying emerging technologies—such as AI, to re-engineer payroll workflows, eliminate manual touchpoints, and unlock value-added insights for workforce planning. Deep understanding of EMEA labor laws, tax regulations, and statutory filings. Familiarity with European Works Councils and trade union agreements. Experience maintaining strict internal controls and auditing payroll processes Advanced Excel skills for complex data reconciliation and reporting. Track record of implementing new payroll systems or transitioning vendors. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Design and develop core derivatives trading systems covering order processing, position management, and real-time account risk controls, supporting perpetual contracts , futures , and options. Design high-performance data structures, concurrency models, and event-processing mechanisms to ensure consistency and correctness across orders, trades, positions, and account balances. Collaborate with product, risk management, and operations teams to translate trading rules and risk requirements into clear, verifiable system implementations. Participate in architecture reviews, code reviews, performance testing, and production troubleshooting to improve engineering quality and observability. Requirements Fluency in English. At least 5 years of C++ development experience, with hands-on experience building high-performance, highly concurrent, or low-latency systems. Proficiency in modern C++, with a deep understanding of object lifetimes, memory management, templates, and the STL, and the ability to write efficient, reliable, and maintainable code. A deep understanding of multithreading, atomic operations, memory models, and thread synchronization, with the ability to diagnose and resolve concurrency correctness and performance issues. Experience with Linux systems programming and network programming, including TCP/UDP, I/O multiplexing, and common network performance bottlenecks. An understanding of how CPU caches, cache coherence, false sharing, and NUMA affect performance, with experience using tools such as perf for performance analysis and optimization. Experience designing complex stateful systems and addressing event ordering, idempotency, state consistency, and fault recovery. A strong focus on correctness and reliability, with solid analytical skills and the ability to independently investigate complex issues, design solutions, and implement them. Preferred Qualifications Experience developing systems for exchanges, brokerages, futures trading, quantitative trading, or financial infrastructure. Familiarity with derivatives trading mechanics, including margin, leverage, isolated and cross margin, mark prices, funding rates, liquidation, and settlement. Experience with lock-free data structures, CPU affinity, memory pools, zero-copy techniques, or SIMD optimization. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role We are using AI to fundamentally reshape our core business infrastructure. As an AI Application Backend Engineer , you will be a core builder of AI engineering capabilities — deeply integrating large language models with financial business scenarios to construct the backend AI service layer powering trading intelligence, smart risk control, compliance monitoring, and user services. Responsibilities AI Service Layer Architecture & Development : Design and develop core AI backend services, including model gateway (Model Gateway), Agent scheduling layer, and streaming inference services. Build high-concurrency, low-latency, horizontally scalable microservice architectures that meet production SLA requirements for AI-powered services. Agent & Tool-Calling System Development : Develop Agent workflows and tool-calling (Tool Use / Function Calling) systems on the Openclaw platform. Define tool registration and integration standards for internal systems (trading engine, risk systems, data platforms), ensuring call-level security and result integrity for financial scenarios. Financial Scenario AI Service Delivery : Own the development and iteration of AI backend services for core scenarios including intelligent customer service, risk signal detection, compliance analysis, and personalized services. Collaborate with algorithm teams to deliver end-to-end model integration, effectiveness validation, and performance tuning. Data & Storage Layer : Design and maintain data infrastructure required by AI applications, including session memory and long-term memory storage, knowledge base management and incremental update mechanisms — ensuring data consistency and retrieval quality. Observability & Evaluation : Establish full-chain LLM application tracing, prompt version management, and evaluation frameworks. Design automated LLM-as-Judge pipelines to continuously monitor output quality, hallucination rates, and business KPIs. Requirements Programming Fundamentals : Proficiency in Golang or Java ; solid understanding of data structures, algorithms, and system design; familiarity with RESTful API and gRPC interface design. Backend Engineering Experience : 5+ years of backend development experience with production-level expertise in microservice frameworks (Spring Boot / go-zero), message queues (Kafka / RabbitMQ), caching (Redis), and relational databases (PostgreSQL / MySQL). LLM/Agent Engineering in Production : 1+ year of hands-on production experience building LLM applications or AI Agents, with demonstrated AI skills (Agent development, LLM toolchain integration); able to independently deliver AI feature modules end-to-end. Prompt Engineering & Model Understanding : Deep understanding of LLM capabilities and limitations (hallucination, context length, reasoning); hands-on experience with Prompt Engineering, Few-shot and Chain-of-Thought design, with the ability to independently craft and iterate prompt strategies for complex business scenarios. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities: As a Senior Payments Product Owner, you will be at the forefront of our expansion in the EU. You will play a pivotal role in building and managing our payment products, ensuring they meet the highest standards of efficiency and regulatory compliance. Strategic Reporting: Direct report to Head of Payments EU / Managing Director of Bybit Payments GmbH. Product Ownership: Lead the lifecycle of payment products including accounts, international transfers, cards, digital payments, digital wallets, FIAT currencies and stablecoins (e-money tokens). Business Development : Act as business development and sales expert for our payment products. You will drive B2B client acquisition, accompany the sales team in high-level pitches, advise corporate clients on API integrations for both fiat and EMT flows, establish strategic channel partnerships, and translate market demands directly into the product roadmap. Stakeholder Management: Act as interface between technical teams, legal & compliance, AML, payments operations, sales, and external financial partners. Project Management: Lead big project set-up and management, driving complex initiatives from conception through to successful execution. Your Profile: Experience: 4-6 years of professional experience working within the banking, payments, or fintech industry as a Product Owner, Product Manager, or Technical Solutions Engineer, paired with strong commercial or pre-sales experience. Industry Expertise: Proven experience in building and launching successful new product lines or businesses from the ground up. Deep understanding of traditional payment rails (SEPA, SWIFT, ISO 20022) as well as the digital asset space (stablecoins, e-money tokens, digital wallets). Regulatory Awareness: Solid understanding of EU financial regulations, AML, and KYC processes to ensure compliant product design and client onboarding. Communication & Languages: Excellent stakeholder management skills. English and German are preferred, other European languages and fluency in Chinese is a strong plus. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Armenia; Georgia; Serbia; Bulgaria; Kazakhstan FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Senior DevOps Engineer (remote). What You'll Do Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services Design and manage AWS infrastructure using Terraform Automate network and server configuration with Ansible Optimize cloud resources and implement cost-effective solutions Monitor system performance and troubleshoot issues Implement security best practices and compliance automation Collaborate with development and operations teams What You Bring Strong hands-on experience with AWS services Solid experience with Terraform for Infrastructure as Code Proficiency with Ansible for configuration management and automation Strong networking fundamentals including L2/L3 concepts, VLANs, switching, and routing Experience with overlay network technologies and software-defined networking Experience with network automation and programmability Hands-on experience with CI/CD tools (Jenkins, GitLab CI, etc.) Proficiency in Docker and Kubernetes Scripting skills (Python, Bash) Strong troubleshooting and communication skills Nice to Have AWS certifications (e.g., AWS Certified DevOps Engineer) Experience with monitoring tools (Prometheus, Grafana) Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets: Interview with HR (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Limassol, Cyprus FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Senior DevOps Engineer in our Cyprus office - a certified Great Place to Work®. What You'll Do Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services Design and manage AWS infrastructure using Terraform Automate network and server configuration with Ansible Optimize cloud resources and implement cost-effective solutions Monitor system performance and troubleshoot issues Implement security best practices and compliance automation Collaborate with development and operations teams What You Bring Strong hands-on experience with AWS services Solid experience with Terraform for Infrastructure as Code Proficiency with Ansible for configuration management and automation Strong networking fundamentals including L2/L3 concepts, VLANs, switching, and routing Experience with overlay network technologies and software-defined networking Experience with network automation and programmability Hands-on experience with CI/CD tools (Jenkins, GitLab CI, etc.) Proficiency in Docker and Kubernetes Scripting skills (Python, Bash) Strong troubleshooting and communication skills Nice to Have AWS certifications (e.g., AWS Certified DevOps Engineer) Experience with monitoring tools (Prometheus, Grafana) Our offer: A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support Welcoming, young and multicultural team with approachable leadership Ability to contribute to a dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches Free access to multiple sports and wellness facilities across the country Free company-provided parking Medical insurance and pension fund after probation period A gift and a day off on your Birthday Visa and work permit support if required Journey to FP Markets: Interview with HR (30 - 45 min) Technical interview (1 h) Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: El Salvador (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity: We are seeking a Senior Manager Compliance to join our dynamic Compliance Team within our LATAM region. We are a team of risk-minded problem solvers who advise regional business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD, AML/FT and Sanctions' regulations, particularly within the LATAM crypto markets. Key Responsibilities: Serve as the senior compliance authority for the region, with direct accountability for regulatory relationships across all LatAm jurisdictions. Lead engagement with regulators at the regional level, including inspections, inquiries, and strategic regulatory positioning. Lead, develop, and coordinate a team of MLROs and compliance professionals across multiple markets. Partner with senior business, legal, and product leadership across LatAm to embed compliance requirements into strategic decisions, new product launches, and market expansions. Implement and maintain robust compliance policies, procedures, controls, and frameworks across LATAM in alignment with the Global Compliance Standard. Ensure policies and procedures are adapted appropriately for local markets. Identify compliance gaps and recommend remediation strategies. Collaborate cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product and Risk) to operationalize compliance initiatives in line with local regulations, global standards and industry best practices. Monitor, and assess compliance with laws, regulations and policies from regional regulatory bodies (current and proposed regulatory frameworks). Supervise compliance reviews, investigations and suspicious activities in the region. Prepare and submit accurate and timely periodic compliance reports to local authorities. Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment. Collaborate as an operational point of contact for local regulators and auditors, ensuring effective coordination and timely response to request. Stay current with global, regional and jurisdictional emerging trends and regulatory developments in the crypto industry, with a broad focus on LATAM countries. Qualifications: 10+ years of experience in compliance within the financial services, fintech or cryptocurrency industries. Either regulatory/licensing advisory or financial crime or both. Proven experience in AML/FT & Sanctions in compliance roles within traditional financial services, fintech companies or crypto exchanges. In-depth understanding of the LATAM regulatory landscape, with a strong focus on Argentina and El Salvador, including local AML laws, data privacy, consumer protection, and crypto-related regulations. Strong experience with KYC/KYB and CDD/EDD processes, as well as overseeing ongoing monitoring and risk assessments. Excellent analytical, research and due diligence skills with the ability to interpret complex regulations. Strong communication and presentation abilities, both oral and written in Spanish and English. Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks. Demonstrated ability to work independently, collaboratively and efficiently in a fast-paced, deadline-driven team environment. Solid understanding of the crypto industry and familiarity with global work environments. CAMS, FIBA certification, or any other industry-relevant financial crime compliance certification. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Mexico City Workplace: OnSite The Chainalysis Deployment Strategy team helps public and private sector customers investigate financial crimes involving cryptocurrency. We combine technical knowledge with analytical rigor to support complex investigations and build regional capacity for blockchain analysis. In the LATAM and Caribbean region, our team works directly with customers to enable them in the fast-moving world of cryptocurrency investigations. Along the way, we make the world a safer place. As a Deployment Strategist I, you will support cryptocurrency investigations, conduct research and data analysis, and help deliver training to customers across the LATAM and Caribbean region. You will learn to use Chainalysis tools and data to develop insights on illicit activity trends in crypto, and you will present findings to team members and customers. This is a growth-oriented role for someone eager to build expertise in blockchain analysis while contributing to complex financial crime investigations alongside senior team members.   In this role, you'll: - Support complex cryptocurrency investigations in collaboration with senior team members and cross-functional partners at Chainalysis - Conduct research and data analysis on financial crime cases involving cryptocurrencies, and document your findings in clear reports - Present investigative findings to team members and customers - Assist in reviewing the completeness of investigations and data collection methods to help determine the authenticity and relevance of evidence - Prepare summaries of research and analysis that highlight recommendations, follow-up leads, and potential risks to an investigation - Contribute to the development and delivery of workshops and training materials in English and Spanish - Represent the Chainalysis mission of bringing trust to blockchains with customers and partners in the region   We're looking for candidates who have: - A degree in cybersecurity, criminal justice, intelligence, forensic accounting, data analytics, finance, or a related field - 1-3 years of professional experience in financial crime investigations, intelligence analysis, law enforcement, compliance, or a related analytical role - Strong research skills, including experience with open-source intelligence and public or private databases - Interest in or passion for blockchain and cryptocurrency technology - Fluency in Spanish and English - Strong written and verbal communication skills - Ability to manage multiple tasks and work both independently and as part of a team - Based in Mexico City or willing to relocate Nice to have experience: - Familiarity with Chainalysis products (Reactor, KYT, or similar tools) - Working proficiency in Spanish - Previous experience supporting or conducting investigations related to dark web markets, counter-terrorism financing, or sanctions evasion - Exposure to cryptocurrency exchanges, DeFi protocols, or blockchain technology in a professional setting - Relevant certifications such as CCFC (Chainalysis Cryptocurrency Fundamentals Certification), CDAF, CRC, CCI, CFE, or CAMS AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you will: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex  support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor  newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed Other duties as required Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with the following: Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday. Desired: Reading/Debugging HTML (a plus) SQL (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - USA Workplace: Remote The Customer Outcomes Team (COT) is made up of cryptocurrency investigators, blockchain data experts, and enablement specialists who help transform Chainalysis data into real-world impact. Chainalysis is seeking a customer-focused, technically strong Deployment Strategists to lead the end-to-end delivery, adoption, and ongoing success of our Data Solutions product. This role sits at the intersection of data engineering, analytics, domain expertise, and customer partnership. This individual will work directly with customers to understand their mission, design and deliver tailored solutions using Chainalysis data and products, and act as a trusted technical and domain advisor. Success in this role requires deep technical capability, an understanding of blockchain and crypto investigations, and an exceptional ability to develop strong customer relations. IN THIS ROLE, YOU’LL: - Own end-to-end delivery of Chainalysis Services engagements, from discovery through implementation, education, and ongoing monitoring. - Partner directly with Financial Institution (FI) customers to understand their AML/CFT compliance and market expansion objectives and translate into data-driven monitoring solutions. - Design, build, and maintain custom compliance workflows, notebooks, and dashboards that allow private sector customers to identify and mitigate exposure to illicit activity. - Act as the primary technical point of contact for Americas-based private sector customers, building trusted relationships through hands-on data expertise and industry knowledge. - Lead solution design discussions and technical deep dives focused on integrating Chainalysis data into existing bank infrastructure and compliance stacks. - Deliver briefings and presentations to both technical data teams and non-technical compliance leadership, bridging the gap between data science and regulatory expectations. - Collaborate closely with internal Product, Engineering, and Regulatory Affairs teams to influence the roadmap for our compliance and market expansion-centric data offerings based on customer feedback. - Support and mentor other Services team members by sharing best practices for navigating the unique regulatory and competitive landscape of the Americas (e.g., BSA, Travel Rule, OFAC). WE’RE LOOKING FOR CANDIDATES WHO HAVE: - Delivered customer-facing data or analytics solutions specifically within the private sector. - Built insights from complex financial datasets and communicated risk-based findings to internal or external audit/compliance stakeholders. - Worked directly with customers in AML, KYC, financial crime, or regulatory compliance domains within the Americas region. - Experience navigating the compliance requirements of traditional financial institutions or high-growth FinTechs. - Operated successfully in fast-paced environments requiring the ability to pivot between different regulatory jurisdictions and customer risk appetites. - Ideally supported cryptocurrency compliance workflows, such as alert tuning, SAR filing, or sanctions screening. TECHNICAL SKILLS: - Strong proficiency in Python and SQL for data analysis, transformation, and building automated compliance monitoring solutions. - Experience building notebooks and dashboards that visualize risk metrics and transaction patterns. - Solid understanding of data modeling and working with large-scale financial transaction data. - Ability to quickly develop deep expertise in Chainalysis data structures to map them to traditional banking "Know Your Transaction" (KYT) needs. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Vietnam FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Business Development Manager in Vietnam (Remote). We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Philippines. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape. Responsibilities: Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Vietnam Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships Develop and execute business development strategies in line with company goals Build and maintain strong relationships with new and existing clients, partners, and affiliates Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant Prepare regular reports, forecasts, and pipeline updates for the Regional Director Represent the company at industry events, expos, and webinars Candidate Profile: 2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must Strong network of IBs, affiliates, or HNW retail/institutional clients Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services Native Vietnamese and basic English Excellent communication, negotiation, and interpersonal skills Self-motivated, goal-oriented, and comfortable working independently or in a remote environment Understanding of compliance and regulatory requirements Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Corporate equipment Fully remote work Journey to FP Markets: Interview with HR Interview with the Hiring Manager Presentation of Business Plan to the Head of Business Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 4+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.