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Location: AZ_Mesa_HQ Who we are… Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. The company is constantly looking toward the future, ensuring it creates relevant solutions today that will work tomorrow. Seeking to understand new customers, regions, and businesses that will shape tomorrow’s smart mobility experiences, Verra Mobility strives to ensure more people around the world reach their destination safely and easily. Keeping its core principles front and center, Verra Mobility is fueled by relationships, driven by impact, guided by what’s right, and energized by what’s next. Culture Verra Mobility Corporation is a rapidly growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence. Position Overview: Verra Mobility is seeking a Senior Software Developer candidate to design, develop, modernize, and support enterprise applications across both modern and legacy technology stacks. The ideal candidate is a strong hands-on engineer who can build new cloud-native applications using C#, modern .NET, React, microservices, APIs, and micro frontends, while also maintaining and incrementally modernizing legacy applications built with .NET Framework, C#, and ASP.NET . This role requires strong software design skills, practical application of SOLID principles and design patterns, effective use of AI-assisted/code-generation tools, and the ability to mentor other engineers and raise engineering standards across the team. Essential Responsibilities: Design and develop scalable, secure, maintainable applications using C#, modern .NET Core, REST APIs, React, microservices, and micro frontend architectures. Translate business and product requirements into effective technical designs, APIs, services, components, data models, and integration solutions. Apply SOLID principles, clean architecture, separation of concerns, dependency injection, domain-driven design concepts, and appropriate software design patterns. Design services with appropriate boundaries, minimizing coupling while supporting independent development, testing, deployment, and scaling. Build and deploy applications in a cloud environment, using cloud-native services, containers, CI/CD, configuration management, logging, monitoring, and observability Develop and integrate RESTful APIs, asynchronous messaging/events, and third-party/external system integrations. Navigate the iterative development and release management processes within the Scrum framework. Collaborate closely with Product Managers, Tech Leads, Architects, QA, DevOps, application support, security, and other engineering teams in an Agile/Product Operating Model Mentor junior and mid-level developers in software design, coding standards, debugging, testing, AI-assisted development, and engineering best practices. Troubleshoot complex production issues, perform root-cause analysis, and implement sustainable corrective and preventive solutions. Develop and maintain comprehensive technical documentation. Take ownership of assigned capabilities from technical design through development, testing, deployment, production validation, and ongoing support. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or Engineering (or equivalent experience). Typically, 10+ years of professional software development experience, with substantial hands-on experience developing enterprise applications using C# and .NET. Strong experience designing and developing full-stack enterprise applications rather than primarily maintaining existing applications. Demonstrated ability to independently take a complex requirement from analysis and technical design through implementation and production deployment. Excellent communication (written & verbal), knowledge sharing, and collaboration skills. Experience within team environments and Agile project methodologies is a must. Technical Expertise: Strong hands-on expertise with C#, modern .NET Core, ASP.NET Core, Web API, RESTful services, dependency injection, asynchronous programming, LINQ, Entity Framework/EF Core, and enterprise application development. Strong experience with React, JavaScript/TypeScript, HTML5, CSS, component-based development, state management, API integration, and modern frontend development. Experience with micro frontends is strongly preferred. Demonstrated ability to design applications using SOLID principles, clean code, design patterns, layered/clean architecture, microservices, API-first design, event-driven concepts, domain modeling, resiliency patterns, and loosely coupled architectures. Experience developing and operating applications in a public cloud environment—Azure preferred—including CI/CD pipelines, containers, cloud services, application configuration, secrets management, monitoring, logging, and observability. Strong SQL/PLSQL and relational database skills, preferably SQL Server, along with experience designing data access layers, integrations, APIs, messaging/event-based integrations, and performance-efficient database interactions. Maintain a solid understanding of security practices, including authentication and authorization services. Strong experience with automated unit testing, mocking, integration testing, API testing, code-quality practices, static analysis, secure coding, and automated quality gates. Create, update, and enhance Stored Procedures, SSRS reports, and SSIS packages. Demonstrated ability to effectively use generative AI and code-generation tools throughout the SDLC—not simply generate code—including requirement clarification, technical design, implementation, refactoring, test generation, debugging, documentation, and PR/code review. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Verra Mobility50 дн назад

Verra Mobility50 дн назад

Harvey51 дн назад

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas. WHAT YOU'LL DO VOICE OF THE CUSTOMER PROGRAM - Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system - Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams - Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible - Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed - Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction) - Give Design and Research standing views into the signal that matters to them PRODUCT OPERATING RHYTHM - Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews - Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars - Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org - Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next - Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking - Define severity and SLA standards that CS, Support, and Engineering all agree to and can see - Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects - Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy - Close the loop with Support and CS so customers hear when their issue is fixed WHAT YOU HAVE - 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company - You've built processes and programs from scratch and scaled them — not just inherited and maintained them - Hands-on experience running bug triage or incident/defect management processes across Engineering and Support - Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders - Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it - Ability to translate messy qualitative and quantitative input into clear, structured outputs - Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority - Experience with AI-native or highly technical products is a plus - You create clarity where none exists, and you're energized by a blank slate COMPENSATION $155,400 - $233,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Harvey51 дн назад

Software Engineer, Scheduled Tasks

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas. WHAT YOU'LL DO VOICE OF THE CUSTOMER PROGRAM - Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system - Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams - Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible - Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed - Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction) - Give Design and Research standing views into the signal that matters to them PRODUCT OPERATING RHYTHM - Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews - Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars - Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org - Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next - Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking - Define severity and SLA standards that CS, Support, and Engineering all agree to and can see - Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects - Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy - Close the loop with Support and CS so customers hear when their issue is fixed WHAT YOU HAVE - 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company - You've built processes and programs from scratch and scaled them — not just inherited and maintained them - Hands-on experience running bug triage or incident/defect management processes across Engineering and Support - Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders - Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it - Ability to translate messy qualitative and quantitative input into clear, structured outputs - Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority - Experience with AI-native or highly technical products is a plus - You create clarity where none exists, and you're energized by a blank slate COMPENSATION $155,400 - $233,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Vercel51 дн назад

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role The Scheduled Tasks team builds the platform primitives that let applications and agents run work now, later, or for a long time. We own Vercel Workflows, Queues, and Cron: the systems developers use to build long-running, event-driven, and scheduled applications. You will join a team working at the intersection of developer experience and distributed systems. Together, we are building and scaling the products that make it straightforward for developers to coordinate background work, move messages between services, and schedule work with confidence. You will collaborate closely with engineers across Vercel to make these powerful capabilities feel simple, composable, and native to the platform. What you'll do Design, build, and operate platform capabilities across Workflows, Queues, and Cron. Help developers build applications and agents that coordinate background, event-driven, and scheduled work. Build APIs, SDKs, and tooling that make it easy to define, run, and manage durable work at scale. Work on the distributed-systems foundations behind scheduling, message delivery, execution, retries, and state. Partner with product, developer experience, and infrastructure teams to turn customer needs into clear, useful developer primitives. Raise the engineering bar through thoughtful design reviews, well-tested code, production ownership, and clear technical communication. Engage with developers and the open-source community to understand where background jobs, queues, and scheduling create friction—and use that feedback to improve the platform. What you need You have 5+ years of experience building and operating distributed systems, developer platforms, or cloud infrastructure. Experience with TypeScript/JavaScript and open-source infrastructure or developer tools is a plus. You are comfortable working across APIs, runtimes, storage, networking, and production operations. You have experience with one or more of: job queues, schedulers, workflow orchestration, event-driven systems, state machines, stream processing, or durable execution. You understand the tradeoffs behind delivery guarantees, retries, idempotency, concurrency, and fault tolerance—and can turn those tradeoffs into usable product primitives. You write high-quality, well-tested code and enjoy solving complex technical problems. You communicate clearly, collaborate well across teams, and help a growing team converge on strong technical decisions. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The base pay range for this role is $196,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Cloudflare51 дн назад

Principal Customer Engineer - Toronto Canada

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Toronto, Canada About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Finom51 дн назад

Head of Editorial

Location: United Kingdom; Spain; Netherlands; Poland Workplace: remote Head of Editorial About the Role Finom is looking for a Head of Editorial to own the words across the Finom experience. We'll be direct with you, because we'd rather you hear it from us than discover it in the first week: our copy isn't good enough yet. It’s inconsistent, it's longer than it needs to be, it doesn't sound enough like us (which we’re still working out), it doesn't convert as well as we’d like, and errors make it through to publication. That's the job. You'll own the voice, the style guide and the editorial review layer that makes top notch words systematic rather than accidental. You'll lead our copywriting team, develop them, and help them realise their potential. You'll do this by showing as well as telling: you'll show us what amazing looks like. And you'll set Finom's editorial AI strategy, deciding where generation, drafting and checking genuinely help, and where they don't belong at all. You will own the English (not localisation, but you'll work closely with the people who do, because English is the source language), which means your standard becomes the ceiling for every market we operate in. Tighten the English and every language gets better. This is a role for an exceptional editor. Not only a writer, though you'll need to be a strong one. The core of this job is taking someone else's draft and making it materially better, quickly, because you've established a strong standard that brings results. If you find that more satisfying than seeing your own byline, you'll enjoy this job a lot. What You'll Be Doing • Owning the words across the Finom experience: the standard, the voice and the final read • Building and owning the style guide, and driving its adoption well beyond the Editorial team • Establishing the editorial review layer: who reads what before it ships, against what criteria, and how nothing goes out with errors in it • Leading and developing the copywriting team, giving direct and useful feedback, and hiring as the function grows • Owning Finom's editorial AI strategy: where generation, drafting and checking are used, where they aren't, and what quality gates they have to pass • Writing personally on key projects, campaigns and launches • Coordinating across lifecycle, web, paid and social so that Finom's language is consistent everywhere a customer meets us • Partnering with Product to make sure brand voice holds inside the product, not just in marketing • Working closely with localisation partners so English source quality lifts every market • Making copy work commercially: tightening, sharpening and testing so that writing converts rather than merely describes • Building the intake and prioritisation model that lets a small team serve rising demand without the standard slipping What Success Looks Like In your first 30 days: you've read everything, you know where the worst copy is and why, you've properly assessed the team you've inherited, and you understand where demand actually comes from. You have a diagnosis, not yet a plan. By 45 days: a first version of the style guide is in use, an editorial review layer is running, and errors have stopped reaching publication. By 60 days: intake and prioritisation are agreed with the teams generating demand, the voice is documented and being adopted outside Editorial, and your first AI-assisted workflows are live with quality gates that hold. By 6 months: Finom sounds like one company everywhere. Copy is tighter and converting better, with evidence. The writers on your team are visibly better than when you arrived. Editorial runs as a function rather than a queue. Who You Are • An outstanding and fast editor. You improve other people's writing without taking it over. You do it under deadline, without agonising • A precise writer. Your English is exceptional. You cut rather than decorate • Direct about quality. You can tell someone their draft isn't working, explain exactly why, and leave them wanting to fix it • A brilliant documentor. You've created style guides, review processes or editorial standards where none existed • Commercially literate. You treat copy as a lever, not only as craft, and you can point to writing that moved a number • Genuinely cross-functional. You get good work shipped through other teams' processes, not just your own • Comfortable with ambiguity. There's no style guide, no review process and no documented voice yet. You find that energising Must-Haves • Evidence that you can lead the editorial standard, whether through direct people management, mentoring other writers, or operating as a senior individual contributor with strong stakeholder influence. Experience managing and developing writers is highly valued. • Experience producing high-volume marketing and conversion copy in a fast-moving tech or digital environment. In-house experience is preferred, but strong agency backgrounds are equally relevant where you’ve worked at pace across multiple channels. • English at native level. Exceptional command of written English, since your work sets the quality ceiling for every localised market • Demonstrable AI fluency in an editorial context. Not tool familiarity: evidence that you've set policy in practice, defined where AI isn't used, built the checking layer, and held quality as volume rose • A track record of building editorial standards, style guides or review processes from scratch • Experience developing writers who measurably improved • Ability to work across marketing and product surfaces • Based in an eligible EU location, the UK or Ireland We're deliberately open on background. Editorial and journalism, brand and advertising copywriting, and B2B content marketing are all valid routes into this role. We care about the work and the judgement, not the job titles. Nice-to-Haves • Fintech, financial services or another regulated industry where precision genuinely matters • Experience owning voice across both marketing and in-product copy • Experience running a source-language function feeding multi-market localisation • Experience building or managing a freelance writer network Why Finom Finom is building the financial platform European entrepreneurs actually want to use, in a category where almost every brand looks and sounds the same. Our customers rate us 4.8 on Trustpilot, higher than any other B2B banking player in Europe, so the product is genuinely good; the job in Brand is to make sure the way Finom reads and sounds matches it. That means an editorial function you get to build rather than inherit, an editorial AI strategy designed from a clean sheet at a moment when very few companies have worked this out properly, and real appetite at senior level for quality as a way to win rather than a cost line. If you've spent time somewhere the writing was tolerated rather than cared about, this will feel different. Compensation & Benefits This role sits at Job Level 6, which includes equity options under Finom's Incentive Plan, eligibility for the High Performance Bonus Plan, and a salary positioned within Finom's range for your location, level and job family, benchmarked to the 50th–75th market percentile. Our Process A 30-minute screen, a conversation with the VP of Brand, a three-hour editorial task with a follow-up discussion, a short cross-functional panel, a conversation with the writers you'd be leading, and a final interview with our CMO. We aim to move quickly and we'll tell you where you stand at every stage. What You Will Get In Return Make a genuine impact on the product Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product. Work in the EU Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe. Become a stock options holder Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders. Receive unwavering support and care Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling. Work & Swim program Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views. Equal Opportunity Statement At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Cloudflare51 дн назад

Sales Enablement Specialist - EMEA

Finom51 дн назад

Art Director, Brand & Marketing Design

Location: United Kingdom; Spain; Netherlands; Poland Workplace: remote Art Director, Brand & Marketing Design About the Role Finom is building a brand that European entrepreneurs recognise and trust, and right now the visual side of that brand needs an owner. We are looking for an Art Director to lead our Marketing Design team and take ownership of Finom's visual identity end to end. Not marketing design in isolation: the brand system itself, the guidelines behind it, and how consistently it shows up everywhere Finom appears. You are joining at a genuine inflection point. Finom is growing fast, helping entrepreneurs around Europe take their businesses to the next level. We have over 200k users with ambition for millions more. Meanwhile, our customers rate us 4.8 on Trustpilot, the only business banking app above 4.7. Our ambition brings with it a unique set of challenges. Your job will be twofold: raise the creative bar, and build the system that lets a team deliver at volume without the quality dropping. Your first months will be as much about diagnosis as creation: auditing the existing identity, understanding where the current team and workflows are working or falling short, and putting the foundations in place for what comes next. From there, you'll help determine and lead the next evolution of Finom's visual identity. This is a hands-on leadership role. You will direct and mentor, and you will also design, setting the visual benchmark yourself, not just reviewing other people's work against it. You will work in close partnership with our VP of Product Design, so that the brand reads as one across marketing, product, and the entire brand experience. Finom is building an AI-native production pipeline, and we want a creative leader who is already fluent in it. Not someone curious about AI, someone who has shipped with it and can design the workflows, quality gates and brand guardrails that make AI output genuinely good rather than merely fast. What You Will Be Doing • Own Finom's visual identity (the brand system, guidelines, design systems and documentation) and drive consistent adoption across every team and touchpoint, including teams that produce assets outside your own • Set and hold the creative bar. Shape visual direction across channels and make consistency and quality non-negotiable • Lead and develop the existing Marketing Design team, assess its capabilities and future shape, and determine where additional permanent, freelance or AI-enabled capacity is needed • Define the design requirements for intake, briefing, prioritisation, SLAs and review, working with Brand Operations and Marketing Operations to turn them into scalable processes • Design and direct high-quality visual and motion assets that bring the brand to life, personally setting the benchmark for the wider team • Build the AI-native production pipeline: define where AI accelerates the work, where it doesn't, and what quality and brand-integrity gates it has to pass. Create the templates, systems and tools that let both designers and AI workflows execute independently • Provide creative direction at the front of significant projects (the creative kickoff, the concept, the narrative) rather than reviewing work once it's already been produced • Direct the creation of mood boards, design references, scamps, storyboards and animatics to communicate creative intent • Partner with Marketing, Product, copywriters and strategists to develop campaigns across digital-first channels (social, web, video), with the ability to stretch into ATL where the moment calls for it • Own projects from concept through delivery, and run multiple parallel workstreams without letting standards slip • Build and present creative work to senior stakeholders, articulating rationale clearly enough to guide decisions • Manage a flexible pool of freelance and external creative partners to absorb peaks in demand • Act as guardian of the visual identity while continuously pushing where the brand can be braver Who You Are • A genuinely strong designer. Other designers respect your work and want to learn from you; that's the bar, and it isn't optional for this role • Strong design taste, and able to articulate how it impacts the business. You can tell excellent from generic and explain precisely why, in terms a non-designer can act on • A builder of process as much as a maker of work. You believe high volume and high quality are compatible, and you have the systems thinking to prove it • Customer-obsessed in how you approach brand: your creative decisions trace back to what the audience actually responds to, not to internal taste • Comfortable with ambiguity. Finom is moving fast, the setup is being built as you go, and you find that energising rather than exhausting • A generous leader who elevates people, gives direct feedback, and turns good work into exceptional work • Confident with senior stakeholders without becoming a bottleneck for them Must-Haves • 8+ years as a graphic or brand designer, ideally in fast-moving, brand-led environments • 4+ years as a design leader with direct responsibility for a team of three or more • Experience building customer-facing technology brands or consumer digital products at scale. Your portfolio should show how strong visual craft works alongside usability, clarity and commercial objectives • A track record of building and evolving brand systems across campaigns, products or businesses, including ownership of key visual directions • A standout portfolio showing strategic thinking, creativity and polished execution across visual design, motion, editorial, digital and social formats • Clear examples of work where you led or directed other creatives • Demonstrated AI design fluency, with evidence of AI-native production rather than occasional AI assistance: workflows you built, quality standards you set, output you shipped • Experience creating scalable brand systems, templates, tools and guidelines that let other teams execute independently • Expertise across Adobe Creative Cloud and Figma, with the ability to define efficient workflows and standards for a team • A portfolio of shipped brand assets: campaign visuals, social graphics, presentation decks, event materials, marketing collateral • Excellent communication skills and the judgement to influence at a senior level • Fluent English Nice-to-Haves • Experience in fintech or financial services • Experience with sponsorship, partnership or event-led brand work at scale • Motion design depth, or experience directing motion specialists • Experience partnering closely with a product design function on a shared brand system • Experience building and managing a freelance or external creative network What You Will Get In Return Make a genuine impact on the product Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product. Work in the EU Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe. Become a stock options holder Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders. Receive unwavering support and care Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling. Work & Swim program Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views. Equal Opportunity Statement At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Intercom51 дн назад

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Intercom51 дн назад

Chief Operating Officer (Crypto)

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Evotym51 дн назад

Location: Riga, Latvia; Poland; Tallinn, Estonia Workplace: fully About the Client Our client is an international company in the crypto industry, providing a comprehensive payment ecosystem. They offer solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversion, and secure wallet services, serving diverse sectors like e-commerce and fintech. Role Overview This is an exciting opportunity for a skilled Chief Operating Officer to lead operational teams in a dynamic crypto company. You will play a critical role in improving organizational effectiveness and helping the company scale efficiently. Your expertise in blockchain products and technology-driven businesses will be pivotal in connecting Product, Engineering, and Operations, and leading complex cross-functional initiatives. Key Responsibilities Lead Product Operations, Revenue Operations, Operational Excellence, Support, and strategic initiatives. Improve structures, ownership, KPIs, and team performance. Translate product and technology decisions into scalable operational processes. Work closely with Product and Engineering on automation, efficiency, and customer experience. Develop strong leaders and build blockchain knowledge across operational teams. Turn strategic priorities into clear projects and measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product, or digital-assets company. Strong practical knowledge of blockchain products, infrastructure, and transaction flows. Experience managing several teams, ideally with a total scope of 50+ people. Proven ability to improve efficiency, execution, and business performance. Experience leading projects across Product, Engineering, Operations, and Commercial teams. Languages: English Experience in fintech Key Soft Skills Excellent communication skills Strong leadership capabilities Strategic thinking Problem-solving aptitude Ability to work collaboratively What We Offer Fully remote work environment Competitive salary of $100,000 per year Opportunity to work in an international setting Continuous professional development opportunities

Riga, Latvia; Poland; Tallinn, Estonia

Cloudflare51 дн назад

Response Engineer - Cloudflare Managed Defense Center (CMDC)

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, United Kingdom About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers. About INTERDICT I.N.T.E.R.D.I.C.T. (Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions: PhishGuard: Email Managed Detection and Response (MDR) service. Cloudflare Managed Defense (CMD, Formerly SOCaaS): 24/7 monitoring, detection, and mitigation of security events across Cloudflare products. Detection Engineering: Develops, maintains, and deploys Cloudflare’s threat detection logic across email, application, and network telemetry. Through the combined capabilities of CMD, PhishGuard, and Detection Engineering, INTERDICT delivers a cohesive operational security function that provides continuous, proactive protection against network, application, and email-based threats. This integrated structure ensures rapid detection, coordinated response, and improved security outcomes for Cloudflare and its customers. About the Role The Response Engineer within the Cloudflare Managed Defense Center acts as a primary technical responder for Cloudflare's premium enterprise customers. You will autonomously investigate complex threat telemetry, handle live incident response for sophisticated volumetric DDoS and application-layer attacks, and analyze traffic anomalies during high-pressure events. Customers contact the Managed Defense Center for assistance and intelligence across Cloudflare's security portfolio, focused on two core pillars: Web Application Security (WAF and Bot Management) and DDoS mitigation across network and application layers. Managed Defense Response Engineers use customer-facing dashboards and internal tools to make detailed and informed suggestions for mitigation, and may implement mitigation strategies directly on behalf of the customer. The team provides continuous proactive monitoring and analysis of security events through internal alerting systems. We are looking for an analytical security practitioner who thrives in this always-on operational environment and bridges the gap between deep technical analysis and premium customer advisory. Role Responsibilities Implement robust mitigation strategies for complex attacks across OSI Layers 3, 4, and 7 using Cloudflare's suite (Magic Transit, Magic Firewall, Advanced TCP Protection, Advanced DNS Protection, WAF, Custom Rules, IP Access Rules, Bot Management, and Rate Limiting) Monitor and investigate proactive alerts, performing near real-time packet and traffic flow analysis and correlation to detect protocol exhaustion and application-layer exploitation, translating findings into custom, highly targeted mitigation rules Review alerts to determine relevancy and urgency, proactively escalate customer-impacting incidents, and adhere to Customer SLAs for alert response and customer communication Act as the primary technical contact for customers during active security incidents, driving high-touch, consultative communication (via phone, chat, email) with customers' technical engineering teams to neutralize threats while ensuring stable traffic delivery Continuously tune and optimize existing security monitoring rules and alerting thresholds to improve the operational signal-to-noise ratio and reduce false positives Lead managed customer onboarding sessions, maintain customer-specific runbooks, and deliver highly technical monthly security posture reviews and post-incident reports Partner directly with internal engineering, product, and threat intelligence teams to provide actionable feedback on attack trends, tooling gaps, and product enhancements Role Requirements 4–7 years of direct, hands-on experience in Managed Detection and Response (MDR), advanced Security Operations, or high-level Technical Support/Incident Response for enterprise infrastructure Proven capability to handle both Application Security (including knowledge of OWASP Top 10 vulnerabilities, L7 WAF, HTTP/S anomalies, Bot mitigation) and Network Security (L3/L4 volumetric DDoS, protocol abuse) Working knowledge of threat frameworks such as MITRE ATT&CK to classify adversary behavior and inform detection and mitigation strategies Operational understanding of internet protocols including TCP, UDP, ICMP, GRE, BGP, DNS, with the ability to quickly diagnose attack fingerprints and infrastructure impact during volumetric DDoS attacks Hands-on experience with packet capture (e.g., tcpdump, Wireshark, tshark) or HTTP traffic inspection (e.g., HAR, Burp Suite) to analyze malicious traffic Extensive experience managing technical communications with enterprise customers during high-stress, active attacks, with the ability to remain calm under pressure and translate complex attack data into clear actionable advice Ability and willingness to work 24x7 rotating shifts to support global operations Knowledge of industry security technologies (e.g., enterprise CDNs, cloud-based DDoS scrubbing centers, Next-Gen WAFs, and edge network firewalls) (Preferred) Proficiency in Linux/Unix environments and strong scripting skills (Bash, Python preferred) for workflow automation (including experience leveraging agentic AI environments or LLMs to optimize operations) and experience interacting with REST APIs or GraphQL to pull and correlate operational data (Preferred) Experience building or querying dashboards in Prometheus and Grafana for performance and attack metrics (Preferred) Highly valued security and networking certifications such as GIAC (e.g., GCIA, GCIH, GCFA, GCFE), Cisco CCNA/CCNP, or equivalent hands-on incident response credentials (Preferred) What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Дип Диджитал51 дн назад

Frontend-разработчик (React)

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Apollo Research51 дн назад

Finance Manager

Location: London Workplace: onsite ABOUT APOLLO RESEARCH Apollo Research is an AI safety organization that works on the detection of scheming (e.g., building evaluations), the science of scheming (e.g., model organisms), and scheming mitigations (e.g., anti-scheming and control). We work closely with multiple frontier AI companies. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can read more here. We're a team of ~35 in London and Europe, we're opening a new office in San Francisco, and we're growing fast. THE OPPORTUNITY The Finance team consists of the Head of Finance and an interim transactional processor. You will be Apollo's second full-time Finance hire, reporting to the Head of Finance. You will own financial operations, accounting, reporting, and compliance. AI is embedded across the business, and Apollo Finance is no different. You will work with the Head of Finance to build a finance function from first principles that scales ahead of the business's growth. You'll be expected to build and leverage AI agents and clean architecture to eliminate, simplify, and automate manual work at scale. There is no legacy finance function to inherit, so you will build your subfunctions from the ground up. This role is suited to someone who is happy to get their hands dirty in the details of the operation, skilled at handling data, and driven to find more effective ways of doing things. The manual processing work should reduce significantly as you and the Head of Finance build out the systems, processes, and controls. Initially, your time will be split between: Day-to-day transactional processing and bookkeeping, replacing the interim processor (50%) Building out new systems, processes, and controls (25%) Eliminating, simplifying, and automating existing processes and controls (10%) Ad hoc work, e.g., monthly close, reporting, and compliance (15%) The team is deliberately lean and uses a sophisticated tech stack. This is not a position where you'll be one of many; you'll have significant exposure and be central to how the function evolves as the business scales, with a clear path to Financial Controller. RESPONSIBILITIES Run day-to-day financial operations (Order-to-Cash and Procure-to-Pay): Process and match supplier invoices, card expenses, and bank receipts and payments Prepare supplier payments Onboard customers and suppliers, keeping their metadata up to date Invoice customers and manage collections Run accounting and reporting (Record-to-Report): Establish a repeatable monthly close, preparing manual journals and accounting judgments on accruals, prepayments, accrued and deferred revenue, payroll, intercompany, and project accounting Prepare supported reconciliations for every balance sheet account, and maintain a quantified risks and opportunities list Produce a monthly pack that ties to the ledger and reads the way operators run the business: P&L, balance sheet, and cash flow, month and year to date; one headline variance against budget; and department and research-versus-commercial views Deliver cash visibility: Prepare the weekly 13-week direct cash forecast, including running scenarios for the Head of Finance and COO Reconcile forecasts to actual bank movements, explain and report variances, and improve the forecasting assumptions week on week Support the Head of Finance in building effective systems, processes, and controls: Eliminate, simplify, and automate manual work, processes, and controls at scale, leveraging AI agents and automation Document critical workflows so they do not depend on one person Manage the finance tech stack, and support the Head of Finance in implementing new systems Manage compliance: Support the Head of Finance in ensuring Apollo complies with relevant laws and regulations across the jurisdictions in which we operate, coordinating with advisors where necessary: statutory accounts, taxes, transfer pricing, R&D tax credits, audits where required, and expenditure responsibility requirements for grants WHAT SUCCESS LOOKS LIKE Build and run a best-in-class finance operation. Support the Head of Finance in building and improving the systems, processes, and controls for the core business cycles (O2C, P2P, R2R) to: (a) capture transactions at source with the right accounting, timing, and metadata; and (b) eliminate, simplify, and automate manual work at scale. Work month on month to reduce the lag between a transaction's economic event and its appearance in the books, and to reduce manual processing hours, baselined in month two. Maintain sales invoice accuracy at 100%, aged debtors below 15 days, and suppliers paid on the due date 100% of the time. Build and run a fast, dependable close. All entities closed to year-end quality every month: working day five within six months of joining, and working day three within nine months. Supported balance sheet reconciliations for all accounts, with a quantified risks-and-opportunities list. No restatements or surprises to the board. Build and prepare reporting that informs and forces decisions. A monthly pack within two months of joining that explains performance across P&L, balance sheet, and cash flow for the month and year to date, with department and research-versus-commercial views. It leads with the most important budget variance and explains what happened, why, and what needs attention. A weekly 13-week direct cash flow forecast, with scenarios, refreshed weekly. Forecast accuracy improves week on week, and within three months of joining the forecast informs and forces the right decisions on liquidity and working capital. Build and run the financial compliance calendar. Covers all relevant laws and regulations across every jurisdiction in which we operate, including R&D tax credits, audits, and expenditure responsibility requirements for grants. Compliance is fully up to date within three months of joining. REQUIREMENTS Sound accounting judgment. You are a qualified accountant (ACA, ACCA, CIMA, or CPA) with at least two years' post-qualification experience at a small, UK company. You reason confidently through cut-off, accrued and deferred revenue, accruals and prepayments, payroll, and project accounting. You know when to ask for specialist advice rather than guess. You are skeptical by default. Personal ownership of a fast close. You have personally (not through a team) run monthly closes end to end to working day five, with supported reconciliations for every balance sheet account. You have personally produced multi-dimensional management accounts (product, channel, region) with variances to budget, built around how operators run the business. Balance-sheet-first mindset. For any account, you can explain what the number is, how it got there, how and when it settles or unwinds, and what happens if it does not. International group experience. You have practical experience of intercompany accounting and consolidation, you have worked with at least one overseas entity (US preferred), and you know UK statutory reporting. Hands-on builder. You have built, materially improved, or repaired a finance process, control, or set of books. You prioritize the material problems. You are a high-agency, first-principles problem solver who can take a problem, break it down logically, and find a solution. You are comfortable making decisions with incomplete information. Fast, accurate transactional processing. You process invoices, card receipts and bills, and cash receipts and payments. Architecture-minded and data-literate. You think in systems, not processes. You are fluent in a cloud ledger (Xero, QuickBooks Online, Campfire, Light, Rillet, or DualEntry) and strong in spreadsheets. You understand how data and workflows fit together. You can validate integrations, imports, mappings, and automated outputs. High standards. You have exceptional attention to detail, integrity, and strong numerical ability. You are tenacious enough to call a customer for the fifteenth time. You communicate clearly with non-finance colleagues. NICE-TO-HAVES 2+ years at a VC-backed or founder-led high-growth scale-up (Series A to C), ideally through a first audit. You know how a young company works. 2+ years in deep-tech, R&D-heavy, or software businesses. You are comfortable with R&D tax credits, grant reporting, capitalization judgments, cloud and compute costs. 2+ years' experience with project or professional services accounting. You are comfortable with subscription, license, or usage-based billing and revenue recognition. Practical experience simplifying and automating processes, controls, and workflows, and implementing AI tooling in a live finance function Experience coordinating UK and US accounting and tax providers. 1+ years' experience with a modern AI-native ERP (Campfire, DualEntry, Rillet, or Light). Demonstrable experience using AI agents and automation daily, as well as deploying them in real finance functions. You are comfortable using no-code tools (n8n, Zapier), MCP, and coding agents. Interest in AI safety and Apollo's mission. You're curious about what we do and why it matters. BENEFITS This role offers market competitive salary and competitive benefits. Salary: £107,000–£145,000 Flexible work hours and schedule Unlimited vacation Unlimited sick leave Up to six months of paid parental leave Comprehensive health, dental, and vision insurance Retirement savings with competitive employer matching Lunch, dinner, and snacks are provided on workdays Paid work trips, including staff retreats, business trips, and relevant conferences A yearly $1,000 (USD) professional development budget LOGISTICS Target start date: Late Q4 2026 to early Q1 2027. We can be flexible to accommodate notice periods. Role type: Full-time Location: In-person at our London office, with flexible hours and some WFH arrangements Reports to: Head of Finance Right to work: Applicants must have the right to work in the UK. We are unable to provide visa sponsorship for this role. HIRING PROCESS Apply using the application form and attach your CV. We review applications on a rolling basis, so we encourage you to apply early. Initial conversation (30 minutes) Take-home assignment (3 hours) Technical interview #1 with the Head of Finance (1 hour) Technical interview #2 with the Head of Finance (1 hour) Interview with the COO (1 hour) Offer and reference checks Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.

Anthropic51 дн назад

APAC Recruiting Coordinator

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is growing quickly across Asia Pacific, and our International Recruiting Coordination team is building for it. As our first Recruiting Coordinator based in Singapore, you'll deliver a warm, high touch interview experience for candidates across APAC, including Japan, Korea, India, Australia, New Zealand and South East Asia. You'll partner closely with our APAC recruiters and recruiting managers, be the local point of contact for candidates and interviewers in the region and help keep hiring moving around the clock as part of a follow the sun coordination model with your teammates. As you'll be first in seat, you'll also help shape how coordination works in a region where we're still building: spotting what's missing, documenting what works and making it easier for the people who join after you. You'll own coordination for your region end to end and act as our go to operator for APAC hiring logistics, working independently with support from your manager. Responsibilities: Schedule a high volume of APAC interview loops, from hiring manager screens through onsites, debriefs and reference calls, across multiple time zones, languages and stakeholder calendars. Be the primary point of contact for candidates on logistics, with a warm, clear and culturally aware tone that makes every candidate feel supported and informed. Partner with recruiters and hiring managers as a trusted advisor: flag capacity risks, local holidays and market norms early, and help them see around corners. Keep our systems accurate for APAC roles, including Greenhouse job setup, interview plans; scheduling tool configuration and supervise automations. Provide coverage within our follow the sun model, with clean handoffs so candidates never feel the gaps between regions. Support recruiters and RecOps with regional hiring operations as our APAC footprint grows, such as new locations, entity changes, offer logistics and onboarding handoffs. Improve our processes and document what works. Independently scope and lead projects, from problem to adopted solution. Use AI tools as a core part of your daily workflow. You may be a good fit if you have: 4+ years of experience in recruiting coordination or high volume scheduling, ideally supporting multiple APAC markets. Experience coordinating across time zones and markets, with an understanding of local business norms across APAC. Hands-on experience with an applicant tracking system (e.g., Greenhouse) and a scheduling tool (e.g., ModernLoop, GoodTime). Excellent written communication, especially a knack for friendly, informative emails that build rapport and convey information clearly. Comfort creating structure where there isn't one yet, and the judgment to know when to escalate. Hands on fluency with AI tools, and the judgment to know when to trust the output and when to override it. A love of feedback, and comfort both requesting and providing it. Fluency in English (native or business-level). Additional APAC languages (e.g., Japanese, Korean or Mandarin) a plus. A genuine interest in Anthropic's mission and our deep commitment to AI safety. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

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