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Location: Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities 1. Recommendation Engine & Full-Pipeline Development Multi-stage Engine Development: Own the development and refactoring of high-concurrency, low-latency recommendation serving engines, powering the full pipeline of multi-channel recall (two-tower/collaborative filtering/ANN vector retrieval) → coarse ranking → fine ranking → re-ranking. Compute Tiering & Strategy Engine: Implement dynamic compute trimming and degradation mechanisms for dynamic Ul personalization and global strategy dispatch, ensuring core engine stability under extreme traffic spikes. 2. Real-time Feature Engineering & Data Consistency Governance Real-time Feature Pipeline: Build high-throughput, low-latency real-time feature streams on Kafka/Flink, enabling minute-level/second-level user pehavioral feature updates and dynamic sliding-window aggregations. Feature Store: Contribute to the development of unified online/offline feature storage with stream-batch convergence architecture; deeply govern industrial-grade pain points such as "online/offline feature inconsistency" and "feature time-travel leakage," systematically improving online/offline feature consistency. 3. Large-scale Retrieval & Vector Infrastructure Optimization Vector Retrieval System: Own the construction and optimization of large-scale vector retrieval systems (Faiss/Milvus/NSW) supporting candidate pools from tens of thousands to milions, lead index structure parameter tuning, achieving P99 retrieval latency < 100ms. Multi-source Heterogeneous Indexing: Build unified Embedding Pipelines and high-performance inverted index services covering trading products, news, KOL content, on-chain signals, and other heterogeneous data sources. 4. High-performance Model Inference & Compute Optimization Deep Model Engineering: Own high-performance online deployment and operator optimization of complex deep ranking models (e.g., DIN/SIM sequential models, MMoE/PLE multi-objective deep models). Inference Graph & Compute Governance: Solve compute explosion in multi-task/multi-objective online inference through inference optimization (quantization, graph optimization, batching strategies) - targeting fine-ranking P99 latency < 200ms. 5. System Performance, Global Observability & Experimentation Infrastructure High Availability & SLO: Ensure global recommendation service P99 latency < 200ms and system availability > 99.9%; write comprehensive overload protection, thread isolation, and disaster recovery degradation code. Global Distributed Tracing: In complex multi-region/multi-site/multi-language cross-border IDC environments, build and maintain end-to-end distributed tracing and monitoring systems (e.g.,Jaeger/Prometheus), establishing minute-level root cause attribution and fault localization mechanisms. Experimentation Platform Engineering: Contribute to A/B experiment traffic-splitting platform upgrades, engineering CUPED variance reduction and sequential testing mechanisms to reduce sample size requirements and accelerate algorithm iteration pipelines. Requirements Industrial-grade Hands-on Experience: 5+ years of recommendation system engineering at consumer-scale internet companies; must have deeply participated in or led architecture refactoring or launches of realtime recommendation systems serving tens of millions of users at scale. Proven experience building recommendation systems from 0→1 (not just maintaining mature systems) is strongly preferred. Mastery of Engineering Foundations: Exceptionally solid low-level CS fundamentals; proficient in at least one of Go/Java/C++ (Go preferred given current stack; C++ experience a plus for future engine optimization); familiar with PyTorch/TensorFlow model online inference and deployment optimization. Deep Expertise in Big Data & Retrieval: Hands-on with Spark/Flink/Kafka stack, with real experience solving stream computing latency and data backlog issues; proficient in Milvus/Faiss cluster deployment and tuning. Engineering Perspective on Algorithms: Deep understanding of computational complexity and online bottlenecks of core algorithms (collaborative filtering, two-tower recall, multi-objective optimization MMoE/PLE); ability to interface smoothly with algorithm teams for high-quality, efficient engineering translation. Excellent System Design Capability: Proven experience in actual development and core module design of recommendation platforms, feature platforms, experimentation platforms, or high-performance RPC frameworks at top-tier companies. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Seoul About the Role Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions. As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives. This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams. What You Will Do Embed & Integrate Become a trusted, embedded member of the customer’s technical team, operating within their tools, processes, and change-management frameworks. Follow the customer’s change-management process for all hands-on modifications, ensuring risk mitigation and operational continuity. Hands-On Execution Design, configure, and optimize Cloudflare solutions directly within the customer environment. Implement changes, build prototypes, develop automation scripts, and troubleshoot issues in real time. Strategic Advisory & Architecture Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations. Produce Solution Designs, HLDs, LLDs, databuilds, procedures, test plans, deployment plans, migration plans, as-builts, and other artifacts necessary for delivery and smooth handoff. Workshops & Knowledge Transfer Lead technical workshops, knowledge-transfer sessions, and special-event preparation (e.g., product launches, traffic events, security drills, quarterly business reviews). Ensure continuity by documenting decisions, runbooks, and configurations in the customer’s collaborative workspace. Customer Advocacy & Liaison Act as the voice of the customer within Cloudflare, surfacing product gaps, feature requests, and escalation items to Engineering, Support, and Product. Partner closely with the Account Executive, Solutions Engineer, Customer Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities. Experience & Skills Core Requirements 15+ years of experience in a customer-facing technical role. Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements: Applications — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments. Network — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations. Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets. Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP. Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable. Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements. Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems. Preferred Qualifications Experience in heavily regulated industries (Public Sector, Financial Services, Healthcare) or complex legacy-migration environments. Relevant industry certifications: CISSP, CCIE, AWS, GCP, Azure certifications, or equivalent. Familiarity with Agile methodologies and enterprise change-management processes. Prior experience with Cloudflare’s product suite and edge-network ecosystem. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Thailand We are growing! we are currently looking to hire a Freelance CX Trainer in Thailand ! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project Manager and team to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs and contents Delivering training sessions in class and/or online (Retail programs, workshops, Coaching…) and creating vivid and dynamic environment to impact mindset change and equipping the participants with relevant skills and knowledge Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Thai & English. Able to develop training material and activities is a plus

Location: Australia CXG is expanding, and we’re currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs) Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth) to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning Requirements What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world’s most admired brands.

Location: McLean, United States; Richmond, United States; Vienna, United States; Chantilly, United States; Arlington, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is looking for a Social Media Manager to expand how Perplexity shows up online. You'll run the channels day to day, writing posts, setting strategy, scaling our accounts, and writing for leadership and the team, working closely with our Communications and marketing team, product managers, and engineers. This is a hands-on role. You'll write most of what goes out yourself. Excellent judgement and high taste are required. The role is mostly Instagram with some community initiatives like Reddit, and interacting with our developer audiences. RESPONSIBILITIES - Run social channels day to day. Maintain our brand and product accounts across all channels. This includes writing social copy, planning content, and managing engagement. - Set the social strategy. Decide and execute how we grow each account, what we post where, and how we measure it. - Scale our team accounts. Help employees post in our voice and grow our presence across platforms. - Build and moderate community. Engage on Reddit and in developer communities, and represent Perplexity where our users already are. - Adapt and ship fast. Partner with Comms and marketing, PM’s, founders, and engineers in a fast-paced launch environment. QUALIFICATIONS - 3+ years running social for a brand, ideally tech and AI. - You can write. Send us posts you wrote that performed and tell us why they worked. - Native fluency on Instagram and LinkedIn, with a track record of growing an account. - Demonstrated experience being entrusted with a brand voice - You know how to write for different audiences and platforms, and adjust the voice for each. - Comfortable in a fast launch cycle where the plan changes often NICE TO HAVE - You've run or moderated a developer or technical community. - You've written on behalf of leadership or other voices. - You follow AI closely and have opinions on how the best companies show up online.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is looking for a Social Media Manager to expand how Perplexity shows up online. You'll run the channels day to day, writing posts, setting strategy, scaling our accounts, and writing for leadership and the team, working closely with our Communications and marketing team, product managers, and engineers. This is a hands-on role. You'll write most of what goes out yourself. Excellent judgement and high taste are required. The role is mostly Instagram with some community initiatives like Reddit, and interacting with our developer audiences. RESPONSIBILITIES - Run social channels day to day. Maintain our brand and product accounts across all channels. This includes writing social copy, planning content, and managing engagement. - Set the social strategy. Decide and execute how we grow each account, what we post where, and how we measure it. - Scale our team accounts. Help employees post in our voice and grow our presence across platforms. - Build and moderate community. Engage on Reddit and in developer communities, and represent Perplexity where our users already are. - Adapt and ship fast. Partner with Comms and marketing, PM’s, founders, and engineers in a fast-paced launch environment. QUALIFICATIONS - 3+ years running social for a brand, ideally tech and AI. - You can write. Send us posts you wrote that performed and tell us why they worked. - Native fluency on Instagram and LinkedIn, with a track record of growing an account. - Demonstrated experience being entrusted with a brand voice - You know how to write for different audiences and platforms, and adjust the voice for each. - Comfortable in a fast launch cycle where the plan changes often NICE TO HAVE - You've run or moderated a developer or technical community. - You've written on behalf of leadership or other voices. - You follow AI closely and have opinions on how the best companies show up online.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Washington DC, Austin, NYC, San Francisco About the Dept Cloudflare’s engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products, help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale. Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role in the Intent Management organization which is part of the overall Foundational Engineering team at Cloudflare, which builds and operates many of the fundamental systems powering Cloudflare’s products. What you'll do Too many of Cloudflare's most impactful incidents have had unsafe change as a root cause. The Intent Management exists to make safe change the easy button and this is the most senior IC role in that organization, reporting directly to the Senior Director. You will own the technical coherence of a platform that spans globally distributed key-value storage, progressive release and configuration delivery, and the testing and health-mediation systems that prove change is safe. You'll work at the seams that matter most by translating what Cloudflare's Edge and control-plane platforms need into the primitives our teams build. You'll move fluidly between writing production code, designing new systems, and reviewing the proposals of other senior engineers. You’ll also help us work out how best to integrate LLMs into our processes and systems. You will be working alongside engineers who have presented at DevOps Days, Config Management Camp 2024 & 2025, Monitorama, OSMC, KubeCon and PromCon.   Together you will deliver on the key Health Mediated Deployment projects that are being tracked through senior leadership of Cloudflare up to the founders. Examples of desirable skills, knowledge and experience 10+ years of software engineering experience with a demonstrated history of leading complex, organization-wide technical initiatives that delivered measurable improvements to system performance, reliability, security, developer productivity, or engineering culture. Strong track record of technical leadership and influence without direct authority, including driving consensus on technical decisions across multiple teams, mentoring senior engineers, and establishing architectural patterns that are widely adopted across an organization. Experience designing, building and managing high volume, global scale software applications. Expert in at least one modern strongly-typed programming language Knowledge of API design standards, patterns and best practices Experience working with top tier LLMs to plan, write, test, and deploy software Bonus Points Strong interpersonal and communication skills with a bias towards action Experience with scaling and simplifying high scale Configuration Management systems Familiarity with Google’s Prodspec and Annealing systems Experience with Kubernetes Experience with RocksDB or similar data stores Experience with health checking and probe platforms at significant scale Public evidence of technical leadership such as conference talks on distributed systems or security, widely-read technical blog posts, significant open source contributions, or published architectural patterns that have been adopted by the broader engineering community. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $230,000 - $288,000 For Washington and New York City based hired: Estimated annual salary of $220,000 - $275,000 For Austin based hired: Estimated annual salary of $200,000 - $250,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus Workplace: remote At TechBiz Global, we are providing recruitment services to our TOP clients from our portfolio. We are looking for a motivated Publisher Manager to for our client’s growing team and work closely with clients to drive success in their online marketing campaigns. The Publisher Manager is responsible for onboarding, maintaining, and scaling relationships with company’s publisher partners. You will work directly with tech and sales teams to ensure proper XML/API integrations, maximize fill rates, optimize monetization setups, and expand our global publisher footprint. This is a role for a technically-savvy, results-oriented professional who thrives in a dynamic performance marketing environment. Key Responsibilities: Publisher Onboarding & Management Recruit and onboard new publishers (direct & programmatic) Ensure smooth integration via XML, API, or tag-based methods. Maintain active relationships with top-tier supply partners. Optimization & Monetization Monitor performance metrics (fill rate, eCPM, RPM, CTR) to ensure monetization is optimized across all placements. Troubleshoot revenue dips or delivery issues in real-time with internal dev teams. Work closely with the advertiser team to map supply to converting demand sources. Demand Integration Collaborate with demand team to match premium demand sources to publisher inventory. Work with XML / RTB / header bidding integrations to maximize supply value. Technical & Strategic Oversight Review and optimize traffic quality signals. Oversee ad quality, compliance, and appropriate targeting by vertical and geo. Use internal dashboards, AdKernel tech, and 3rd-party analytics tools to monitor performance. Growth & Retention Identify upsell or scale opportunities within existing publisher accounts. Support reactivation campaigns for dormant or low-performing partners. 2–5 years of experience in a Publisher Manager or Supply role at an ad network, SSP, or ad exchange. Deep familiarity with XML feeds, RTB integrations, OpenRTB protocols, and monetization platforms. Proven ability to manage publisher performance, revenue optimization, and technical onboarding. Analytical skills with a strong grasp of eCPM, RPM, fill rate, viewability, and related metrics. Comfort working with traffic verification tools (e.g., GeoEdge, AdScore) and resolving compliance issues. Excellent communication skills in English — both written and verbal. Bonus Skills: Hands-on experience with AdKernel or similar ad-serving platforms. Familiarity with monetizing mobile, desktop, and in-app traffic. Experience working across push, pop, or in-page push formats. SQL or BI tool proficiency for deeper performance analysis. What We Offer: Competitive salary & performance bonuses Flexible work hours & hybrid/remote options Opportunity to shape the growth of a fast-moving ad tech company Work alongside an experienced and fun team passionate about advertising and performance

Location: Talisay, Philippines; Iloilo City, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Dipolog City, Philippines; Zamboanga City, Philippines; General Santos City (Dadiangas), Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX | New York, NY | San Francisco, CA | Seattle, WA or London, UK About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization. About the project Cloudflare Basin became generally available during Birthday Week 2026. We are looking to extend engineering teams working on Basin Catalog and Basin SQL: Basin Catalog manages Iceberg table metadata. It also runs ongoing table maintenance, such as compaction, to keep queries fast. Basin SQL is our in-house distributed SQL engine. It's built to run petabyte-scale queries over data stored in R2. What you'll do As a Senior Engineer focused on Cloudflare's storage and database products, you will shape the future of industry-leading services that redefine what is possible for developers. We don't just copy what other cloud providers do; we work backward from developer needs, reimagining solutions by leveraging our unique global network. This network brings data closer to users for unparalleled performance, allows for granular control to meet data residency requirements, and provides a platform for truly innovative data products. You will own your code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might be architecting a new globally distributed data consistency model, optimizing storage engine performance, or designing a novel API for a new data-centric product. You can expect to interact with a variety of languages and technologies including, but not limited to JavaScript, Typescript, Rust, and C++. Examples of desirable skills, knowledge and experience Minimum 5 years of experience working with distributed systems. Experience building and managing high volume software applications. Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design. Knowledge of at least one modern strongly-typed programming language: we primarily use Rust, TypeScript, and Go. Experience debugging, optimizing and identifying failure modes in a large-scale distributed system. Bonus Points Experience building and managing a large scale data storage platform. Experience working in low-latency real time environments such as game streaming, game engine architecture, high frequency trading, payment systems Experience working in a non-garbage collected language such as Rust or C++. Experience writing Javascript and Typescript.Deep Linux / UNIX systems knowledge. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $194,000 - $266,000 For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $185,000 - $254,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Belgrade Workplace: onsite About Unlimit   Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.   Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.   Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy. As Unlimit expands into new markets, each license we obtain connects us to that country's banking infrastructure — domestic clearing and direct interaction with other participants in the banking system. This role owns the integrations that bring those rails live: working hands-on with central banks, national clearing systems, and third-party BaaS providers.   You'll act as both project lead and solution engineer — running each integration with the regulator or provider and doing the technical implementation yourself. It's a role that sits between delivery and architecture: you own a project end to end while staying deep in the technical detail. What You'll Be Doing Own central bank and clearing integration projects end to end, from kickoff to go-live, as Unlimit enters new licensed markets. Act as the primary technical and project contact for regulators and their assigned counterparts. Manage the full onboarding path: credentials and environment setup, certification test cases, and production activation. Set and defend realistic launch timelines, and keep projects on track within their delivery window. Design and implement the connections that plug Unlimit into local clearing and payment systems. Deliver integrations with third-party BaaS providers to bring additional payment rails online. Document integrations and hand over clean, maintainable solutions to engineering and operations. Our Tech Stack You'll work across a stack that includes: Backend & tooling: JVM, Kotlin, Java, Spring Boot, Modulith, Javalin, jOOQ, Temporal Integration & messaging: REST and SOAP/XML web services, ISO 20022; Kafka and SQS/SNS for internal eventing Security: mTLS, PKI, certificate-based authentication, and digital signatures — standard for central bank and clearing connections Cloud & infrastructure: AWS, Docker, Kubernetes, Terraform, GitLab CI/CD What We're Looking For 5+ years in payments, banking, or integration engineering, with hands-on ownership of complex integration projects. Direct experience integrating with central banks and/or national clearing and settlement systems. Hands-on familiarity with payment schemes and networks such as SWIFT and SEPA. Strong understanding of payment rails, clearing, and settlement flows. Comfort with payment messaging standards and integration patterns (ISO 20022, MT/MX, SOAP/REST web services, certificate-based auth). The ability to run a regulated project independently — managing scope, timelines, and regulator communication without close supervision. A solid awareness of AI-driven engineering practices and where the tooling is heading. Hands-on experience putting AI tools to work — LLMs, AI-assisted development environments, and automation frameworks — to sharpen productivity, system performance, or technical decision-making. A clear, structured communicator who can hold their own with regulators and technical counterparties alike. Nice to Have Experience working directly with financial regulators, especially in Europe, Mexico, and Brazil. Familiarity with local schemes such as SEPA (Europe), SPEI (Mexico), and Pix (Brazil). Prior BaaS / embedded-finance integration experience. A background in payments, banking, or fintech operating across multiple jurisdictions. What You'll Gain Ownership of high-impact projects that directly unlock new markets for Unlimit. Exposure to the full fintech product landscape: acquiring, BaaS, wallets, crypto, and more. A global company with a strong engineering culture, agile mindset, and flat hierarchy. Collaboration with international teams across EU, LATAM, and APAC. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Kyrgyzstan Workplace: remote The Role: As a translator, you will play a pivotal role in adopting, translating and localizing online content for multiple company brand websites, ensuring accuracy, cultural relevance, and consistency with brand guidelines.   Do you have what it takes? Join an engaging international work environment where teamwork rules. The main responsibilities of the position include: Translate, localize and proofread all English to Kyrgyz content for our websites, landing pages, and country-specific promotions ensuring accuracy, consistency, and a strong brand voice across all platforms Adapt marketing and advertising materials across social media, paid advertising, and various online and offline visual assets Manage the localization of the mobile app interface and ensure a seamless experience for client registration and onboarding workflows Produce high-quality translations for specialized content, including technical Forex articles and direct client communications Coordinate closely with the Content Marketing Localization team to maintain brand consistency across all Kyrgyz-language platforms Apply a deep cultural understanding of adapting translated content to the local Kyrgyz market to ensure it is aligned in terms of accuracy, tone, style, technical/financial terminology, and user intent Maintain rigorous quality control and time management to deliver high-quality results, including solid SEO (search engine optimization) best practices Conduct market research, competitor analysis and review customer behavior insights to improve content relevance, engagement and overall performance across all channels Contribute insights and recommendations to optimize content effectiveness, audience engagement and overall communication strategy in the local market Main requirements: University degree in Translation, Linguistics, Language studies or a Translation certificate At least 3 years of experience as a translator, localization specialist, or content writer Experience in the financial services industry is a plus Native Kyrgyz speaker with excellent oral and written skills in English Solid knowledge of handling HTML content Experience with localization software, including TMS (Translation Management System) and multilingual content workflows. Knowledge of SEO and content optimization is a plus Strong writing, editing and proofreading skills including the ability to adapt tone and style for different audiences Ability to work independently and collaborate with international teams Strong attention to detail and commitment to quality Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Bring It to Life – Role-Specific Take-Home Task Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: United States: Austin, TX; Washington, DC; San Francisco, CA; New York City United Kingdom: London About the team Cloudflare’s mission is to help build a better internet and the Threat Application Services (TAS) team lives at the core of that effort. The team builds the automated services and systems that transform Cloudflare’s massive network telemetry into actionable intelligence. We empower customers with products to combat advanced threats, enabling them to query, investigate, and automatically mitigate attacks using Cloudflare’s unique visibility into global threat actor activity. At a high level, the Threat Application Services team is the engineering engine within Cloudforce One. We are responsible for the end-to-end lifecycle of threat intelligence data, from ingestion and enrichment to exposing high-fidelity indicators through the Threat Events platform and high-performance APIs. Our work ensures that threat intelligence is not just a report, but a scalable, real-time defensive layer across the Cloudflare stack. About the Role This role is for the Senior Engineering Manager of the Threat Application Services team within Cloudforce One’s Engineering organization. You will lead a team of high-performing engineers dedicated to building and scaling the Cloudforce One Threat Events platform, our external Threat Intel APIs, and the backend systems that integrate Indicators of Compromise (IOCs) directly into products like WAF and Gateway for automated mitigation. You will also lead hiring efforts to expand our engineering capabilities as we build the next generation of agentic threat intelligence tools. What you'll do You will be responsible for the architectural direction and operational excellence of the services owned by your team, ensuring our intelligence platforms meet the latency and reliability requirements of Enterprise security operations. You will also drive the professional development of your direct reports and collaborate with product managers and security researchers to turn complex threat data into intuitive, automated customer experiences. You thrive in a fast-paced environment where software engineering meets security research. You have experience delivering scalable distributed systems, managing complex data pipelines, and leading teams through the transition from "getting things done" to building world-class, reliable products. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed. Desirable skills and experience Experience with AI-assisted development and agentic AI workflows. Prior experience building high-performance APIs or platforms for threat intelligence, security operations, or large-scale data analytics. 8+ years of Software Development experience, with a focus on Go, JavaScript, or distributed systems. Led high-performing engineering teams for over 8 years, responsible for architectural direction and operational excellence of large-scale distributed security platforms (e.g., Threat Intel APIs, automated mitigation systems). Proven ability to manage technical debt, drive professional development through strong mentorship, and excel at planning and execution to deliver predictable, world-class products in a high-growth environment. Proven experience leading engineering teams and managing technical debt in a high-growth environment. Understanding of the Cyber Kill Chain and how to automate the ingestion and distribution of IOCs (IPs, domains, hashes, JA3/4 fingerprints). Experience with edge computing (e.g., Workers), SQL-at-the-edge (D1/SQLite), and building systems that scale to handle trillions of signals. Excel at planning and execution to deliver predictable, reliable features for security teams. Strong mentorship and coaching skills to support the career growth of engineers in a specialized security engineering domain. Compensation Compensation may be adjusted depending on work location. For Washington, DC based hires: Estimated annual salary of $220,000 - $303,000 For New York City based hires: Estimated annual salary of $220,000 - $303,000 For San Francisco, CA based hires: Estimated annual salary of $230,000 - $317,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: New York, NY, San Francisco, CA About the team The Finance team is a critical pillar of Cloudflare’s success, translating strategy into financial outcomes, and serving as a trusted voice to the public markets, the Board, and our shareholders. We value candidates who have the instinct to spot a "normalized" problem and the curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Come join us! About the role Cloudflare is looking for a Director of Strategic Finance & Investor Relations to serve as a key leader on our Investor Relations team and a trusted partner to the CFO, CEO, and senior leadership. This role reports to the VP of Strategic Finance, Treasury, Deal Desk, & Investor Relations and is the engine room of how Cloudflare tells its financial story to the public markets — translating one of the most differentiated technology platforms in the world into a clear, credible, and compelling investment narrative. You will own the end-to-end quarterly earnings cycle, drive our long-term financial model and consensus discipline, partner directly with the CFO and senior leadership on guidance, and lead the analytical and communications work behind every major investor and analyst touchpoint — quarterly calls, conferences, our annual Investor Day, and ad-hoc executive projects. You will be the connective tissue between Finance, Accounting, Legal, Communications, Product, Sales, and the executive team, and the person who makes sure every number, every claim, and every word we put in front of Wall Street is accurate. This is a high-visibility, high-ownership role on a very lean IR team. We move fast, we ship work that goes directly to the CEO, CFO, Board, and public markets, and we hold ourselves to an exceptionally high bar on accuracy — and we are AI-native in how we work, treating modern tooling as a force multiplier on insight, productivity, and rigor. What you’ll do As the Director, Strategic Finance & Investor Relations, you will be the operational and analytical lead for Cloudflare's engagement with the public markets. Your primary responsibilities will include: Quarterly earnings and consensus management Own the end-to-end quarterly earnings process: press release, supplemental financial information, prepared remarks (CEO and CFO scripts), Q&A prep, investor deck, and supporting validation work. Partner with the CFO and senior leadership to develop the company's guidance (including share count forecasting) and own the executive-facing materials that frame guidance decisions, sensitivity ranges, and the trade-offs in how we communicate them. Lead the Q&A preparation process — anticipated questions, suggested answers, peer transcript triangulation, key stats and proof points, and live-call backup material. Lead the post-earnings analyst callback program, including coordinating callbacks with ~30 sell-side analysts across CEO and CFO sessions. Drive earnings materials validation — the cross-check pass that ensures every figure, claim, and disclosure across the press release, supplemental, scripts, Q&A, deck, 10-Q, and 10-K ties out and is internally and externally consistent. Investor engagement and external communications Serve as a primary point of contact for sell-side analysts and institutional investors; build and maintain strong, trust-based relationships with our covering analysts and shareholders. Articulate the Cloudflare investment narrative — our connectivity cloud strategy, the Workers and Developer Platform story, and our long-term financial model — in a way that is both compelling and credible. Plan and execute the calendar of investor events: sell-side conferences, one-on-ones, on-site investor visits, and our annual Investor Day. Prepare the CEO, CFO, and other senior executives for every investor interaction with tailored briefing materials, talking points, and Q&A prep. Develop and maintain core IR collateral: investor presentation, fact sheets, IR website content, and board-of-directors investor update materials. Investor Day and special projects Co-lead the planning and execution of our annual Investor Day — invite tracker and registration management, co-author all presentation content and prepared remarks across all presenters, own the supporting documentation, validation, day-of logistics, and post-event follow-through. Lead select strategic finance projects: peer benchmarking analyses, long-range financial modeling, competitive analyses, and ad-hoc executive-level financial analyses. Cross-functional partnership and analytics Be a trusted partner to Finance, Accounting, Legal, Communications, FP&A, and the executive team — the person who knows where every number comes from and what it means. Monitor and synthesize analyst coverage, peer performance, investor sentiment, market dynamics, and industry trends; provide actionable insights to the CFO, CEO, and Board of Directors. Build and maintain the internal analytical infrastructure that powers the function — the models, dashboards, trackers, and validation systems that let a small team operate at scale. Drive the IR function's use of AI-native tooling and automation, treating modern tools as a force multiplier on insight, productivity, accuracy, and stakeholder communications. Examples of desirable skills, knowledge and experience To succeed in this role, you should be a strategic thinker with deep financial acumen, exceptional written and verbal communication skills, an ownership mindset, and a genuine intellectual curiosity about both the business and the public markets. Specifically: 10+ years of experience combining investor relations, equity research, investment banking, FP&A, corporate finance, or equity investing — ideally with meaningful time in-house at a high-growth public technology company. Deep technical fluency with public-company reporting, financial statements, capital markets, valuation methodologies, and SaaS / consumption-based revenue models. Comfort debating modeling assumptions and valuation mechanics. Exceptional written and verbal communication skills — including the ability to draft in the voice of senior executives, translate complex technical or financial concepts into clear narratives for non-technical audiences, and operate confidently in high-stakes external communications. Advanced financial modeling skills — fluency in building, maintaining, and stress-testing operating models, share-count and dilution forecasts, guidance sensitivity analyses, and consensus benchmarks. An ownership mindset — comfort owning a process end-to-end, driving operational structure in a fast-paced environment, and operating with the integrity and accuracy demanded by external disclosure. High-trust collaboration — the ability to build credibility quickly with senior internal stakeholders (CFO, CEO, Board, Legal, Accounting, FP&A) and external stakeholders (sell-side analysts, institutional investors). AI-native curiosity and skill — fluency with modern AI tooling and a track record of using it to amplify your impact. We are building an AI-forward organization and the right candidate sees AI as a partner, not a threat. Sound judgment with confidential information — a clear understanding of materiality, fair disclosure, Reg FD, and the discretion required when working with pre-announcement financial data. Sector background in cybersecurity, cloud infrastructure, developer platforms, or AI preferred — existing relationships with top-tier infrastructure / software sell-side analysts and institutional investors a plus. Bachelor's degree in Finance, Economics, Accounting, Business, or a related field; MBA, CFA, or CPA preferred. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $200,000 - $275,000 For New York City based hired: Estimated annual salary of $190,000 - $262,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Adana, Türkiye; Ankara, Türkiye; Antalya, Türkiye; Bursa, Türkiye; Denizli, Türkiye; Diyarbakır, Türkiye; Eskişehir, Türkiye; Gaziantep, Türkiye; Hatay, Türkiye; İstanbul, Türkiye; İzmir, Türkiye; Kayseri, Türkiye; Kocaeli, Türkiye; Konya, Türkiye; Mersin, Türkiye; Muğla, Türkiye; Samsun, Türkiye; Şanlıurfa, Türkiye; Tekirdağ, Türkiye; Trabzon, Türkiye Workplace: remote 💻 Kodland Hakkında Kodland, 5–17 yaş arası çocuklara programlama, matematik, dijital tasarım ve teknoloji becerileri kazandıran uluslararası bir online eğitim platformudur. Canlı online derslerimizde Python, Roblox, Minecraft, Dijital Yaratıcılık ve benzeri modern alanları proje tabanlı bir öğrenme yaklaşımıyla sunuyoruz. Türkiye ekibimize katılacak, çocuklar ve velilerle birebir online deneme dersleri gerçekleştirecek Online Eğitim ve Satış Danışmanları (TCM) arıyoruz. Bu pozisyon klasik bir öğretmenlik rolü değildir. Eğitim danışmanlığı, güçlü iletişim ve sonuç odaklı satışın birleştiği bir çalışma modelidir. 🎯 Bu rolde ne yapacaksın? Zoom üzerinden çocuk ve en az bir velinin katıldığı, yaklaşık 60 dakikalık online deneme dersleri gerçekleştireceksin. Görüşme boyunca: Çocuk ve veliyle güvene dayalı iletişim kuracak, Çocuğun ilgi alanlarını, hedeflerini ve eğitim ihtiyaçlarını anlayacak, Hazır Kodland materyalleriyle kısa bir uygulamalı aktivite yönetecek, Gözlemlerine göre en uygun kursu ve öğrenme modelini önerecek, Velilerin sorularını yanıtlayacak ve tereddütlerini profesyonel şekilde ele alacak, Uygun ailelerde kayıt, fiyatlandırma ve ödeme sürecini sonuçlandırmaya odaklanacaksın. Kendi müşterini veya öğrencini bulman beklenmez. Görüşmeler, önceden belirlediğin çalışma programına göre Kodland tarafından planlanır. Hazır ders yapısı, materyaller, eğitim ve ekip desteği sağlanır. Senden beklenen; görüşmeyi aktif şekilde yönetmen, ailelerin ihtiyaçlarını doğru anlaman, Kodland programlarının değerini net şekilde göstermen ve satış fırsatlarını sonuca ulaştırmandır. 🕒 Çalışma Modeli Bu rol tamamen uzaktan ve freelance çalışma modeliyle yürütülür. Haftada 5 gün Haftada minimum 20–25 saat uygunluk Hafta içi çalışma aralığı: 13.00–22.00 Hafta sonu çalışma aralığı: 10.00–22.00 Çalışma saatlerini bu zaman aralıkları içerisinde planlayabilirsin. Ailelerin görüşmeleri açtığın saatlere göre oluşturulduğu için programına düzenli ve tutarlı şekilde bağlı kalman beklenir. Genellikle bir hafta içi ve bir hafta sonu günü izin olarak seçilebilir. 💰 Kazanç Modeli Bu pozisyonda toplam kazanç aşağıdaki bileşenlerden oluşur: Sabit ücret Satış komisyonları Performans primleri Haftada yaklaşık 20–25 saat çalışan ekip üyeleri genellikle aylık 30.000–50.000 TL aralığında kazanç elde eder. Güçlü ve istikrarlı satış performansı gösteren ekip üyeleri ise 70.000 TL ve üzeri kazanca ulaşabilir. Toplam kazanç; çalışma yoğunluğuna, gerçekleştirilen görüşme sayısına, satış performansına ve kıdem seviyesine göre değişir. Sabit ücret ve toplam kazanç potansiyeli, Kodland’deki kıdemin ve performansın geliştikçe artabilir. Belirtilen tutarlar garanti gelir değil, mevcut ekip performansına dayalı kazanç aralıklarıdır. 🧭 Eğitim ve İşe Alım Süreci Başarılı adaylar gerçek ailelerle görüşmeye başlamadan önce yapılandırılmış bir eğitim ve değerlendirme sürecinden geçer. Süreç genel olarak: Başvurunun değerlendirilmesi Kısa online işe alım görüşmesi Bireysel çalışmalar ve canlı eğitim webinarları Pratik ve role-play oturumları Simüle deneme dersi değerlendirmesi Sözleşme, sistem erişimleri ve adaptasyon süreci adımlarından oluşur. Başvurudan ilk gerçek deneme dersine kadar geçen süre, eğitim planına ve adayın katılım hızına bağlı olarak yaklaşık iki haftadır. 🚀 Kodland Sana Ne Sunuyor? Tamamen uzaktan çalışma Sabit ücret, komisyon ve performans primleri Hazır ders ve satış materyalleri Kapsamlı eğitim ve adaptasyon süreci Trainer, Team Leader ve ekip desteği Uluslararası bir EdTech şirketinde deneyim Satış, iletişim ve eğitim alanlarında gelişim fırsatı Çocukların gelecekte kullanacağı beceriler kazanmasına katkı sağlayan anlamlı bir ürün ✅ Zorunlu Gereksinimler Kendine ait, güvenilir bir laptop veya masaüstü bilgisayar Çalışır durumda kamera ve mikrofon Zoom görüşmelerini kesintisiz gerçekleştirebilecek stabil internet bağlantısı Kamera açık çalışmaya uygun, sessiz ve profesyonel bir çalışma ortamı Haftada minimum 20–25 saat düzenli uygunluk Hafta içi öğleden sonra ve akşam saatlerinde çalışabilme Hafta sonunun en az bir gününde uygunluk gösterebilme Türkçeyi akıcı, net ve güven veren şekilde kullanabilme Çocuklarla ve yetişkinlerle rahat iletişim kurabilme Online görüşmelerde enerjik ve profesyonel bir duruş sergileyebilme Satış yapmaya, fiyat konuşmaya ve kayıt kararını yönetmeye açık olma Hedef ve performans odaklı çalışabilme Uzaktan çalışma düzeninde zamanını disiplinli şekilde yönetebilme Bu rolü ana çalışma düzeni olarak sürdürebilme 🌟 Avantaj Sağlayacak Deneyimler Aşağıdaki alanlardan birinde deneyim sahibi olman avantaj sağlar: Satış veya danışmanlık Müşteri hizmetleri veya çağrı merkezi Eğitim, özel ders veya koçluk Çocuklar ya da velilerle birebir iletişim Uzaktan çalışma CRM veya benzeri takip sistemleri Bu deneyimlere sahip olman zorunlu değildir. Güçlü iletişim becerilerine, satış motivasyonuna ve öğrenme isteğine sahip adaylar da değerlendirilir. 🎯 Bu Rol Sana Uygun Olabilir, Eğer: İnsanlarla konuşmayı ve ihtiyaçlarını anlamayı seviyorsan, Çocuklarla iletişim kurmaktan keyif alıyorsan, Satış ve performans sorumluluğu seni motive ediyorsa, İtirazların satış sürecinin doğal bir parçası olduğunu biliyorsan, Düzenli takip yapmanın sonuç almak için gerekli olduğunun farkındaysan, Geri bildirime ve gelişime açıksan, Çalışma programına istikrarlı şekilde bağlı kalabiliyorsan. ⚠️ Bu Rol Sana Uygun Olmayabilir, Eğer: Yalnızca 09.00–17.00 saatleri arasında çalışabileceğin bir rol arıyorsan, Akşam veya hafta sonu çalışmak istemiyorsan, Satış yapma ya da fiyat konuşma konusunda rahat değilsen, Kamera açık şekilde çalışmak istemiyorsan, Performansının ölçüldüğü bir çalışma modeli sana uygun değilse, Çocuklar ve velilerle birebir iletişim kurmak istemiyorsan.

Location: Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model Shift times between 07:00 and 19:00 CET Weekend work required once per month / every 6 weeks, with advance scheduling Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.