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Location: Riyadh, Saudi Arabia Müller’s Solutions is on the lookout for a skilled Oracle Delivery Architect to join our innovative team. In this pivotal role, you will be responsible for leading the design, implementation, and delivery of Oracle solutions that align with our clients' business strategies. You will work closely with clients to understand their needs and architect robust solutions using Oracle technologies, ensuring optimal performance and scalability. Responsibilities: Design and oversee the implementation of comprehensive Oracle-based solutions tailored to meet client requirements. Lead cross-functional teams in the delivery of Oracle projects, ensuring adherence to timelines, budgets, and quality standards. Conduct assessments of existing Oracle environments and provide recommendations for improvements and enhancements. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Develop and enforce best practices in Oracle architecture and delivery methodologies. Manage the entire project lifecycle from inception through deployment, including risk assessment and management. Stay abreast of the latest Oracle technologies and trends to provide cutting-edge solutions. Provide mentorship and guidance to junior team members and foster a collaborative team environment. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 8+ years of experience in Oracle architecture, design, and delivery with a strong focus on implementation and project leadership. Proven expertise in Oracle databases, applications, and middleware products. Demonstrated experience in leading large-scale Oracle implementation projects. Strong understanding of Oracle Cloud solutions, including Oracle Cloud Infrastructure (OCI) and Oracle Fusion Applications. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills, capable of engaging with clients and stakeholders. Ability to manage multiple projects simultaneously and navigate complex project requirements effectively. Oracle certifications (e.g., Oracle Certified Professional, Oracle Cloud Professional) are preferred. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking an experienced Oracle Consultant to join our dynamic team. As an Oracle Consultant, you will provide expert guidance and support for our clients’ Oracle database systems. You will be responsible for analyzing client needs, designing solutions, and implementing best practices to ensure effective database management and performance. Responsibilities: Assess client database requirements and develop tailored solutions to meet specific business needs. Design and implement Oracle database architectures, including installation, configuration, and upgrades. Provide expert advice on database optimization, tuning, and performance enhancement. Conduct database migrations, upgrades, and data integration projects. Implement security measures and protocols to protect databases against breaches and unauthorized access. Collaborate with development teams to ensure seamless integration of applications with Oracle databases. Offer training and support to client teams on database management practices and tools. Stay current with Oracle database trends, tools, and technologies to provide innovative solutions. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Oracle Consultant or in a similar role, with in-depth knowledge of Oracle database systems. Strong expertise in database architecture design, installation, and upgrades. Experience with performance tuning, optimization, and troubleshooting of Oracle databases. Familiarity with Oracle Exadata, RAC, and data integration tools. Good understanding of Oracle security best practices. Proficiency in SQL and PL/SQL programming languages. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively with clients and team members. Strong client management skills and the ability to build lasting relationships.

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT FRONT DESK MANAGER onboard Royal Caribbean Cruises. The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to  internal and external guests and crew alike Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more. Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CASINO DEALER onboard Royal Caribbean Cruises. The Casino Dealer conducts gaming table games such as Blackjack, Dice, Roulette, or Caribbean Stud Poker and other related table games in the shipboard Casino by performing the his/her duties. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Conducts all Casino table games according to established guidelines and procedures. Exchanges paper currency for playing chips or tokens. Announces the exchanges and updates clicker counting device to record the intake of cash. Ensures that wagers are placed before table gaming proceeds, such as cards are dealt, roulette wheel is spun, or dice are tossed. Accurately maintains the handling of cards, dice, chips, money and other gaming equipment at an appropriate rate to maintain the proper pace of the game. Inform players of the rules and regulations as the game progresses. Announces all winning hands, numbers or colors to players. Computes payable odds to pay winning bets. Pays winning bets and collects losing bets. Observe the players around the table in order to recognize playing style. Maintains an awareness of the guests to avoid possible security risks. Notifies management and/or security of suspicious behavior. Settles player disputes and refer escalated guest complaints to management personnel. Participates in casino cash and coin counts as assigned by Casino Management. Attends meetings, training activities, courses and all other work related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum 21 years old. Proof of completion of Gaming Board and/or Commission approved dealer school or international equivalency. Two years dealer experience conducting Blackjack, Dice, American Roulette, Caribbean Stud Poker, and various other casino games. Ability to speak English clearly, distinctly and cordially with guests. Ability to rapidly discern the numbers on dice, cards, wheels, etc., and determine the outcome of the game. Ability to communicate effectively and tactfully with guests, department heads and shipboard crewmembers to resolve problems and negotiate resolutions. Ability to stand for an extended period of time. Maker or related programs. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GUEST ACCOUNTS PURSER FOR ROYAL CARIBBEAN CRUISES! The Guest Accounts Purser establishes and maintains guest folio accounts in accordance with the brand standards of service and style. Balances the daily and end of voyage revenue activity from the different revenue-generating areas onboard, etc. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Ensures that proper Credit Card validation and “Seapass Account” SQM policies are in place, in accordance with company policy. Processes several credit card transmissions during the voyage, upon gathering all the information from the property management system, to ensure guest account balances are properly authorized on a daily basis per company’s SQM policy. Monitors declined and call credit cards, and assists guests in setting up different means of payment, as well as modifying sea pass accounts accordingly. Responsible for the final settlement of all credit cards and the end of each voyage report according to GCS procedure. Assists Guest Relations Officers with guest’s inquiries and disputes, and provides relevant back up for applied charges. Issues company standard memorandums and reminders regarding guest account status. Monitors all guest and crew onboard accounts and makes necessary adjustments and/or corrections. Responsible for processing and balancing all prepaid onboard credits purchased by guests, as well as, the onboard credits given onboard, etc. REQUIREMENTS: Very good level of English language Minimum of two years experience in an upscale hotel, resort or cruise ship Superior customer service, team building and conflict resolution skills. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Intermediate computer software skills required. Possess a strong understanding of numbering flow “Debits/Credits”, adjusting entries and corrections, as well as basic accounting knowledge Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position YOUTH STAFF onboard Royal Caribbean Cruises. Youth Staff organizes and leads youth activities, ages 6 months -17 years, in designated activity centers, assigned areas and throughout the vessel by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply)Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms. Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organized and leads a variety of established age appropriate activities. Acts as a role model for the youth with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness. Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency. Directs children in eating, resting, and toileting. Helps children develop habits of caring for own clothing and picking up and putting away toys and books. Maintains discipline within assigned group to ensure safety precautions are followed. Serves meals and refreshments to children and regulates rest periods. Communicates with parents in a tactful and courteous manner to generate a high level of comfort. Acts as liaison between the Youth Activities Manager and the parents. Keeps current on children trends regarding music, dance crazes, fads, computer games, reading materials and physical activities. Organizes teen-related activities. Performs Disc Jockey duties for teen parties. Operates audio equipment to play music and keeps inventory of music library. REQUIREMENTS: Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent. Three to five years experience working with large groups of youths ages 6 months -17 years. Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred. Minimum 21 years old Master of Ceremonies experience preferred. Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions. Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred. Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred. Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only. Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc. Fluent ENGLISH language level NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: June 28, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SECURITY SUPERVISOR for ROYAL CARIBBEAN GROUP! The Security Supervisor is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Security Supervisor shall have an understanding of the Safety and Quality Management Program including responsibilities and those of the Security Guards in the Safety Organization according to the Emergency Plan and Station Bill. An excellent understanding of the Master's rules and regulations and the company’s policy and a thorough knowledge of the Security manual are essential for this position. The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine. He shall monitor the day/night security and prepare a log of activities during the night time hours for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night Report from this log for presentation to prescribed ship's management. The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangway security. (See Security Manual for specific instructions.) The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew. During Safety Rounds the Security Supervisor shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have to assess a situation and act accordingly until help arrives. The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm, the Security Supervisor will respond immediately to the location of the alarm. He will then be responsible for making quick decisions based on previous instructions and experience. The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other concerned Officer of any incident which has occurred. REQUIREMENTS: Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control. Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence. Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations. A level of physical fitness which permits the use of physical control and restraint techniques if needed. A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests. Knowledge of relevant equipment, processes and strategies to promote effective security. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here pushing APPLY TO POSITION button In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position GUEST SERVICE OFFICER onboard Royal Caribbean Cruises. The Guest Services Officer will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail. Responds to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take accountability for delivering outstanding problem resolution. Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement. Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Provides cash and guest account services at the Guest Services desk such as accepting cash payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows established procedures to maintain, safeguard, balance and reconcile, assigned cash float. Assists guests during boarding and departure process, including establishing onboard credit, selling and printing Explorations! Tickets and closing of guest accounts. Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements. Assists guests with immigration and customs procedures and forms. REQUIREMENTS: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Fluent ENGLISH skills - both spoken and written Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES! The Group Coordinator is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc. Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue. Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service, Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution. Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc. Inspects rooms and displays for conformance to needs and desires of group. Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc. Arranges publicity, special functions, and performs other duties to promote goodwill. Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager. Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate. Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English 1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function. Proven customer service skills to build and strengthen relationships. Ability to up-sell and cross-sell products and services. Ability to pay close attention to detail while coordinating many functions Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to conduct meetings efficiently and in a timely manner. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to perform basic math functions with regard to product and service pricing. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications. Completion of high school or basic education equivalency preferred. Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position CRUISE PROGRAMS ADMINISTRATOR FOR ROYAL CARIBBEAN CRUISES! The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s). Assists with the administration of Bingo per SQM & The Royal Way (GAS). Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo. Manages wedding program in association with The Wedding Experience: Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside. Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy. Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed. Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director. Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director. Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files. Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s). Etc. REQUIREMENTS: 2-3 years Administrative experience required Minimum two contracts completed with experience with an administrative background preferred. Event planning experience required Customer service skills required Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information Analytical ability relating to budgetary requirements, coursework or professional experience preferred. Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred. Ability to type 40–50 words per minute. Command of the English language with excellent spelling, punctuation and grammar skills. Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc. Excellent interpersonal skills to communicate with all levels of management and employees Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position APPRENTICE PURSER for ROYAL CARIBBEAN CRUISES! The Apprentice Purser assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters. Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters. Performs clerical work such as filing and photocopying. Assists with general office work and duties. Assists the Financial Operations Division as determined by the Financial Controller. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum 21 years old Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution. Very good level of English language Ability to work independently as well as part of a closely-knit team. Ability to work with and maintain confidential documentation. Ability to excel with reconciliation, functions and formulas relating to cash handling. Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint. Completion of high school, basic education or vocational training equivalency preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position RESTAURANT HOSTESS for CELEBRITY CRUISES! The Restaurant Hostess is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation Save money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Flight tickets will be provided by the company Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list. Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs. Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered. Has basic knowledge of wines and wine service. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously. Guest facing communication is professional, on brand and visually appealing. Is a role model for others and serves as a positive ambassador of Celebrity Cruises. Exhibits professional leadership presence, positive energy and passion in all situations. Brings out the best in his/her team through authenticity, care and humility. REQUIREMENTS: Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory). Very good level of English language. In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Must have excellent typing skills. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position PUBLIC HEALTH OFFICER for CELEBRITY CRUISES! The Public Health Officer is responsible for the onboard coordination and execution of RCG’s onboard public health program, ensuring the company’s public health and infectious disease prevention standards are met and/or exceeded to maximize crewmember and guest health and safety. They will provide onboard guidance to ensure ongoing regulatory readiness as required by US and international public health standards, as well as internal RCG policies (SQM). BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Provides expert guidance onboard to ensure ongoing regulatory readiness for US and international Public Health standards, e.g., USPH VSP, Public Health Canada, EU SHIPSAN, Brazilian ANVISA, etc., as well as internally for SQM. Serves as the subject matter expert and as an educational resource for onboard personnel. Provides real-time feedback to the ship’s Executive Committee and shoreside Public Health leadership on opportunities for improvement when realized Conducts public health surveys to ensure ongoing regulatory readiness in all guest, crew and working areas, including but not limited to the following functional areas: Food and Beverage, Housekeeping, Spa, Child Activity Center, Medical Facility, Potable Water and Recreational Water Facilities and Integrated Pest Management. Reviews USPH inspection reports and corrective actions for compliance and uniformity. Coordinates with shoreside Public Health and assists in expediting these corrective actions. Assists as needed in the investigation and mitigation of infectious disease outbreaks. Builds strong interdisciplinary shipboard partnerships to support and assist in providing a safe environment for guests and crew. Works closely with shoreside Public Health leadership in the dissemination of educational materials. Supports onboard personnel directly by providing guidance, education, and mentoring as needed. Role models professional leadership behavior while interacting with the crew and ship leadership Oversees Public Health Risk Assessments twice annually, with additional assessments whenever ships are repositioning, or as needed due to other events, e.g., construction, disease outbreaks, weather changes, global conflicts, etc. Stays abreast of all public health-related policy and protocol changes, and communicates that information in a timely manner to the fleet. Serves as a pivotal communication point in relaying information and guidance from shoreside to the ships, as well as providing feedback and information back to shoreside. Ensures compliance with the latest shoreside public health policies and procedures. Supports policy/procedural changes for continuous quality improvement through analysis of the ship’s public health-related data. Uses epidemiologic principles and practices for regular and systematic collection, analysis, investigation and reporting of infection data based on standard CDC definitions. Assists in identifying trends, celebrates successes, and creates action plans as warranted. REQUIREMENTS: Bachelor’s degree or international equivalent from an accredited institution. Demonstrated shipboard managerial and leadership experience. 2-years' minimum experience in Public Health, Food & Beverage, Microbiology or Environmental Health and Safety 2-years' minimum shipboard experience on the same position Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds. Fluent ENGLISH skills - both spoken and written Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 12, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position MAITRE D` for CELEBRITY CRUISES! The MAITRE D` is responsible for the day-to-day operation of, and any special events held in, the Specialty Restaurant. Assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES Directs, coaches, supports, supervises and evaluates (in conjunction with the Food & Beverage Manager) the performance of all direct reports. Ensures that all Specialty Restaurant staff is trained and performs their duties according to the United States Public Health rules and regulations. Responsible for the general maintenance of the Specialty Restaurant, reporting any repair or replacement needs to the Food & Beverage Manager. Communicates daily with the Food & Beverage Manager, Restaurant Manager and Executive Chef regarding service in the Specialty Restaurant. Communicates daily with the Bar Manager regarding wine and beverage service in the restaurant. Creates a team spirit while showing motivation and leadership qualities. REQUIREMENTS: Minimum of five to eight years hospitality management experience in an upscale hotel, resort. Ship board experience is mandatory required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Good level of English language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Junior Payroll Purser for CELEBRITY CRUISES! Junior Payroll Purser is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Holds a float of $10,000 in order to assist crewmembers with various cash requirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application. Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers. Process of bar personnel gratuities, special functions and supplemental pay. Participates in the stuffing and distribution of payroll envelopes. Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers, and the collection of money order fees. Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank accounts. Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycle is closed. Enters working hours from time cards for the Financial Department into the Kronos system. Collects time cards from all departments, ensuring that all entries are complete and correct. Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report. Collects all Time & Attendance signature sheets from Department Heads on a monthly basis. Organizes and stores all collected time cards once per month; to be held onboard for 12 months. REQUIREMENTS: Minimum 1 year previous work experience in finance department Minimum 21 years old. Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions. Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs. Completion of high school or GED required; university degree preferred Advanced level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CONCIEGE for CELEBRITY CRUISES! The Concierge is responsible for ‘Delivering the Wow’ while providing a variety of personalized services and information to entitled guests inquiring at the Concierge Lounge. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person with a great sense of humor. Concierge must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanor at all times is essential. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. Collaborates with all key stakeholders within the Loyalty, Group and Concierge Class experience, forging strong lines of communication with all departmental heads, port vendors, port specific offerings and services to provide bespoke solutions to any guest requests, preferences, arrangements and resolution to service failures Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc. As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CELEBRITY CRUISES! The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT MAITRE D` for CELEBRITY CRUISES! The Assistant MAITRE D` assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports. Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager. When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager). Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs. Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names and personally takes care of all special requests and VIPs in his/her section. Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration. Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up. Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene. Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service. Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team. REQUIREMENTS: Minimum of five to eight years hospitality management experience in an upscale hotel, resort. Ship board experience is mandatory required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Good level of English language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position