Location: San Francisco; New York City
Workplace: Hybrid
Great products grow when people experience their value firsthand. We are looking for a Field Marketing Manager to design and scale programs that turn in-person engagement into enterprise pipeline. You will manage a full range of third-party sponsorships and Perplexity-led field events that drive awareness, deepen relationships with senior buyers, and accelerate opportunities.
You will join a small field marketing team as an equal partner, working together to divide the portfolio based on company priorities, capacity, geography, and each person's strengths. This is a hands-on role for someone who can set the strategy and execute every detail. You will work closely with Sales, Product Marketing, Growth, Partnerships, and Customer Success to identify the right audiences, build programs around their needs, and turn each event into measurable business impact.
The ideal candidate is a field marketing generalist who is equally comfortable evaluating a sponsorship, building a regional plan, hosting an executive dinner, working a conference floor, and analyzing pipeline conversion afterward. You may bring deeper experience in sponsored events or owned programs, but you should be ready to operate across both.
RESPONSIBILITIES
- Co-own the field marketing strategy. Work as an equal partner on a two-person field marketing team to build the portfolio around company priorities, target accounts, sales territories, product launches, and pipeline goals. Divide and conquer across programs while maintaining shared standards, visibility, and accountability.
- Turn field engagement into pipeline. Design every program around a clear audience, business objective, conversion path, and follow-up plan, from pre-event outreach through opportunity creation and deal acceleration.
- Own third-party event sponsorships. Evaluate conferences and sponsorship opportunities, recommend where Perplexity should invest, negotiate and activate packages, coordinate speakers and on-site presence, and build the pre-event and post-event motion required to produce a return.
- Run high-impact Perplexity events. Own executive dinners, vertical roundtables, regional roadshows, customer workshops, and hackathons that build pipeline and deepen relationships with senior buyers.
- Align tightly with Sales. Partner with Account Executives, SDRs, and Sales leadership on target-account lists, meeting goals, outreach, on-site roles, hand-raiser routing, and post-event follow-up.
- Represent Perplexity in the market. Lead on-site execution across conferences and owned events, including messaging, booth or venue experience, executive participation, customer meetings, and post-event conversion.
- Build integrated campaigns around field moments. Work with Product Marketing, Growth, Lifecycle, Social, Comms, and Partnerships to extend events through targeted outreach, content, digital programs, and sales activation before and after each moment.
- Own execution end to end. Manage agencies, vendors, venues, budgets, timelines, run-of-show, staffing, production, and contingency planning while maintaining a high bar for attendee experience.
- Measure outcomes, not activity. Instrument the path from invited account through registration, attendance, meeting, opportunity, and revenue. Track cost per attendee, meetings held, target-account engagement, sourced and influenced pipeline, deal acceleration, and program ROI.
- Build the field operating system. Create the planning cadence, intake process, event tiers, checklists, reporting, and retros required to scale the program and make investment decisions based on results.
QUALIFICATIONS
- 5+ years of experience in field marketing and event marketing, ideally in B2B SaaS or enterprise technology.
- Proven track record building and scaling a portfolio that includes third-party sponsorships, conferences, and company-led field programs, with measurable pipeline or deal-acceleration results.
- A versatile, hands-on operator who can move between strategy, sponsorship evaluation, campaign planning, event production, executive management, on-site execution, and performance analysis.
- Deep expertise in either third-party sponsorships or company-led field events is welcome, provided you have the range and interest to operate across both.
- Strong event planning and execution skills, with experience managing both intimate executive programs and larger conferences, roadshows, or customer events.
- Collaborative and low-ego, with experience working alongside a peer to divide a large portfolio, make tradeoffs, share context, and step into each other's programs when needed.
- Excellent relationship builder who can engage senior executives, customers, prospects, Sales teams, vendors, and cross-functional partners with equal ease.
- Strong written and verbal communication skills, with the ability to craft compelling event narratives, executive briefs, and field campaign plans.
- Analytically rigorous, with experience setting targets, managing budgets, working with CRM data, and reporting sourced and influenced pipeline.
- Highly organized, resourceful, and calm under pressure, with the judgment to solve problems quickly when plans change on site.
- Willingness to travel frequently for event management and field activations.
ГибридSan Francisco; New York City; Evaluate conferences and sponsorship opportunities, recommend where Perplexity should invest, negotiate and activate packages, coordinate speakers and on-site presence, and build the pre-event and post-event motion required to produce a return
Location: New York, NY (HQ); San Francisco, CA; Denver, CO
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You'll join Ramp's travel team, which builds two products, Ramp Travel and Juno. Both integrate with a growing network of travel management company (TMC) partners. You'll be our expert on how those integrations work in practice: how content (search, booking and changes), payments, approvals, servicing and reporting flow between our products and each TMC.
You'll own the operational side of each partnership, from the day it's signed through every customer that goes live on it. You'll work closely with engineering, our customer success managers, and the teams that sign new TMC partners and bring in customers through them, but you won't own those commercial relationships.
Success means each new TMC goes live more efficiently than the last, mutual customers on each TMC go live faster and more smoothly over time as your playbooks improve, and the TMC servicing experience for Ramp and Juno travelers is seamless and delightful.
The travel team is small and building quickly across both products, so everyone works beyond the edges of their role. Alongside your core work, you'll help wherever the team needs it most.
WHAT YOU’LL DO
- Build and refine our playbook for standing up a new TMC partner, and work with engineering to take each new TMC from signed partnership to its first live mutual customer.
- For each live TMC, build the playbook for adding mutual customers and new points of sale, including in new countries and regions. Support CSMs when a rollout needs TMC-specific setup.
- Investigate with engineering when bookings, payments or data don't flow correctly, and see fixes through with the TMC.
- Train TMC agents who service accounts through our dashboards. For TMCs that use their own tools, make sure our workflows fit theirs.
- Create SOPs for TMC agents to ensure they deliver top tier support for travelers.
- Keep TMC partners up to date on product changes that affect them, and answer their agents' questions.
- Always get to the why behind a TMC ask and make sure that it’s the best path forward. Just because something is done a certain way doesn’t mean that it’s the right or only way.
- Actively track and analyze data to manage and measure the quality of the travel support experience offered by our partners.
- Join partner review calls to represent day-to-day operations.
- Identify the steps in your playbooks that can be automated or built into the product, and work with product and engineering to make that happen.
- Take on work beyond your core role, such as joining Juno's customer support rotation, where you'll see firsthand how our partner integrations shape the customer experience.
WHAT YOU NEED
- 5+ years in implementation, partner operations, technical consulting, or a similar partner- or customer-facing technical role, ideally in travel technology, SaaS or fintech.
- Corporate travel domain experience, such as working at a TMC or with GDSs (Sabre, Amadeus, Travelport), NDC content, or travel mid- and back-office systems.
- Technical fluency to troubleshoot integrations and data flows across systems and hold credible conversations with engineers. Engineering depth is not required.
- Experience managing external partners or vendors, and working cross-functionally with customer success, product and engineering.
- Strong written communication, including the ability to train others and explain technical issues to nontechnical audiences.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Thrives in ambiguity and fast-paced environments, with a bias toward action and a high level of ownership.
NICE-TO-HAVES
- Technical fluency with APIs, integrations, debugging, or data analysis, even if you do not write production code.
- Experience in B2B SaaS, travel, fintech, or another operationally complex product.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Ontario, Canada - Remote
About FirstPrinciples
At FirstPrinciples, we're building Theo, the AI platform for R&D teams. By bringing together an organization's data, the world's research, and their choice of AI models and tools, we're creating a unified platform designed for verifiable scientific work.
We're a small, ambitious team at an early stage of growth, tackling complex technical challenges and building something with the potential to meaningfully change how R&D teams work.
We're looking for people who thrive in fast-paced environments, take ownership, adapt quickly, and aren't afraid to experiment. You'll have the opportunity to make a meaningful impact, work closely with talented people across disciplines, and help shape both our technology and the company as we grow.
Why This Role Exists:
FirstPrinciples is looking for a driven and experienced product manager to join our team. In this role, you will play a key, cross-functional role helping shape the vision, development, and growth of our products.
Building at the cutting-edge of AI and science, this role is a rare, rewarding opportunity to build for the unique and complex requirements of the spaces we operate in. The ideal candidate has a proven track record in product management who can combine strategic thinking with enough technical depth to guide our efforts and bring complex ideas to life.
What You’ll Do:
- Define, refine, and shape product capabilities across the Theo Platform products in alignment with FirstPrinciples’ mission.
- Plan, prioritize, and drive product development while balancing technical constraints, product requirements, and strategic objectives.
- Work closely with FirstPrinciples leadership to ensure the product vision addresses research challenges and supports scientific advancement.
- Work closely with technical & engineering teams to translate high-level research concepts into actionable technical specifications and user stories, managing the day-to-day backlog.
- Continuously improve and iterate your product portfolio, deeply owning the vision, strategy, and roadmap of your products.
- Maintain consistent communication across the organization to ensure transparency and alignment.
- Uphold operational excellence through documentation, cross-team alignment, and strong execution rituals.
Who You Are:
- 5+ years experience shipping products as a Product Manager at a technology company.
- Educational Background: Bachelor's degree in computer science, engineering, or related technical field; ensuring you can comfortably debate technical tradeoffs.
- Product Management: Deep understanding of modern product management craft and theory, as well as practical experience applying it.
- Organizational & Planning Skills: Demonstrated ability to plan product roadmaps, prioritize features, and manage releases.
- Technical Aptitude: Familiarity with software development processes, best practices, AI/ML concepts, and data infrastructure.
- Collaboration & Communication: Strong written and verbal communication skills, and comfort working in a fast-paced startup environment with a remote-first team.
- Bonus: Experience with foundational or frontier AI products, in physics and/or fundamental science topics, and in an early-stage startup environment.
What You’ll Get:
- The opportunity to work on foundational problems at the intersection of AI and physics
- A high-trust, low-bureaucracy environment with real ownership
- Remote-first work with flexibility in how you structure your day
- Exposure to cutting-edge ideas across AI, scientific discovery, and emerging technologies
- A culture that values curiosity, depth of thinking, and first-principles reasoning
- The chance to contribute to work aimed at advancing fundamental science
Location: Ontario, Canada - Remote
About FirstPrinciples
At FirstPrinciples, we're building Theo, the AI platform for R&D teams. By bringing together an organization's data, the world's research, and their choice of AI models and tools, we're creating a unified platform designed for verifiable scientific work.
We're a small, ambitious team at an early stage of growth, tackling complex technical challenges and building something with the potential to meaningfully change how R&D teams work.
We're looking for people who thrive in fast-paced environments, take ownership, adapt quickly, and aren't afraid to experiment. You'll have the opportunity to make a meaningful impact, work closely with talented people across disciplines, and help shape both our technology and the company as we grow.
Why This Role Exists:
We’re building a new category of AI products for scientific discovery, and how we explain, package, and distribute those products matters almost as much as what we build. At our stage, Marketing is full-cycle and can’t be cleanly divided into large-company functions like brand, product marketing, demand generation, or content and web. We need marketers who can move comfortably across the entire stack with the marketing objective in mind.
This role exists to expand the range and execution capacity of our marketing team, with particular ownership over our website and paid growth channels. You’ll launch and optimize campaigns, build and improve web experiences, and contribute wherever else Marketing needs leverage - including product launches, landing pages, content, creative, analytics, and marketing operations. You’ll be a hands-on builder who can both think about what we should do and independently make it happen.
What You’ll Do:
- Plan, produce, and build digital experiences that clearly communicate complex technical products while continuously improving conversion, usability, and performance
- Plan, launch, manage, and optimize paid acquisition campaigns across channels such as LinkedIn and Google
- Develop campaign concepts, audiences, creative, landing pages, experiments, and measurement - ensuring paid media is more than simply buying ads
- Own the design, iteration, and ongoing improvement of our website and landing pages, working directly in tools such as Webflow
- Use analytics and funnel data to understand how researchers and organizations discover us, where they drop off, and what we should improve
- Support product launches with positioning, messaging, web updates, campaign execution, enablement materials, and other go-to-market needs
- Contribute to content across formats including website copy, blog posts, customer stories, announcements, emails, and campaign creative
- Work fluidly across Marketing, Product, Sales, Research, and Design, picking up high-impact work even when it falls outside a narrowly defined marketing specialty
Who You Are:
- 5+ years as a versatile, hands-on marketer who’s worked in technology companies and enjoys working across multiple parts of the marketing stack
- Strong in digital marketing, with meaningful experience building websites or landing pages and running paid acquisition campaigns
- Comfortable working directly in web editing tools and able to turn a rough idea, message, or wireframe into a polished live experience
- Experienced with platforms such as Google Ads and LinkedIn Campaign Manager, including targeting, experimentation, optimization, and performance measurement
- Strong visual and creative instincts, with the ability to judge and produce effective layouts, campaign creative, and digital experiences
- A capable writer and communicator who can make complex or technical ideas understandable, compelling, and concise
- Analytical enough to troubleshoot funnels, attribution, CAC, conversion rates, and experiment results without needing a dedicated analytics team
- Comfortable in an early-stage environment where priorities change, functions overlap, and the best person for an important problem is often simply the person willing and able to own it
What You’ll Get:
- The opportunity to work on foundational problems at the intersection of AI and physics
- A high-trust, low-bureaucracy environment with real ownership
- Remote-first work with flexibility in how you structure your day
- Exposure to cutting-edge ideas across AI, scientific discovery, and emerging technologies
- A culture that values curiosity, depth of thinking, and first-principles reasoning
- The chance to contribute to work aimed at advancing fundamental science
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX | New York, NY | San Francisco, CA or London, UK (Hybrid)
About the Role
R2 is Cloudflare's object storage platform, offering developers durable, reliable storage with zero egress fees that integrates seamlessly with Cloudflare's global network and Developer Platform. The R2 Gateway team owns the request-facing layer of R2 — the S3-compatible API gateway that every object put, get, list, and delete flows through. When a customer or application talks to R2, they talk to the systems we build and operate.
R2 is growing rapidly, and the gateway must evolve to keep pace. The team is responsible for the API surface that handles authentication, request routing, rate limiting, and coordination between clients and R2's storage and metadata layers — all while maintaining strict compatibility with the S3 API and delivering low-latency, highly available access at global scale.
You'll be joining a team that operates at the intersection of large-scale distributed systems, storage infrastructure, and edge computing — building request-path systems that need to be correct, fast, and reliable on every single call.
Responsibilities
Design, implement, and operate the S3-compatible API gateway that serves every R2 operation, ensuring correctness, low latency, and compatibility with the S3 API surface.
Build and operate production services on Cloudflare Workers and Kubernetes that handle high-throughput request traffic with strong availability and durability guarantees.
Own the request path end to end — authentication, authorization, routing, rate limiting, and error handling — and the interfaces between the gateway and R2's storage and metadata layers.
Own projects end to end: from design docs through implementation, testing, deployment, and production monitoring.
Continuously improve the reliability, performance, and observability of the gateway; ramp quickly into unfamiliar and legacy code paths and reduce operational toil.
Participate in on-call rotations, drive incident resolution, and write postmortems that raise reliability standards.
Use AI tools extensively to accelerate development, debugging, and operational tasks. We expect engineers to leverage AI as a core part of their workflow.
Collaborate across teams (storage infrastructure, metadata, networking, other platform teams) to coordinate API contracts, capacity planning, and cross-cutting initiatives.
Desirable Skills, Knowledge, and Experience
Strong programming skills in Rust, TypeScript, Go, or similar languages.
5+ years of experience building or operating large-scale distributed systems on the request path, with strong latency and reliability requirements.
Familiarity with cloud infrastructure concepts such as object storage, HTTP/API gateways, edge computing, or service-oriented architectures.
Experience designing and operating high-throughput APIs — authentication, routing, rate limiting, and backward-compatible API evolution.
Understanding of reliability and observability practices: monitoring, alerting, performance tuning, and incident response.
Strong written and verbal communication skills; ability to explain technical decisions clearly and coordinate across teams.
Comfortable working with AI coding tools as part of a daily development workflow.
Experience with the S3 API surface, or with Cloudflare Workers, Durable Objects, or edge computing platforms, is a strong plus.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $194,000 - $266,000
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $185,000 - $254,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, United States
Workplace: Remote
The role / impact
At Xero, our purpose is to make running a business beautiful by empowering small businesses and their advisors with cloud technology. As a Solutions Consultant for Payroll, you will combine consultative guidance with relationship building to champion the adoption of Xero and Xero Payroll across accounting and bookkeeping practices. You will partner with accountants and bookkeepers, listening carefully to uncover workflow bottlenecks and demonstrating how our integrated payroll platform can simplify practice operations.
Your impact will be felt directly across the small business community as you guide partners through both pre- and post-sales journeys. By delivering practical demonstrations and facilitating smooth migrations onto our platform, you will help firms unlock new efficiencies, expand their service offerings, and build confidence in modern cloud solutions.
The team / how they connect
You will join a dedicated group of partner consultants and sales specialists who support accounting practices across the region. Together, the team oversees the enablement, adoption, and ongoing success of Xero's platform, with a focused commitment to payroll and practice workflow solutions. We work closely in an open, collaborative environment, teaming up on partner discovery, sharing technical insights, and aligning our efforts to deliver meaningful outcomes for our community.
The team is currently working on / Initially, you will focus on
- Leveraging a modern tech stack that centres on Xero Payroll, the wider Xero platform, and integrated ecosystem tools including Melio and Syft, alongside Salesforce CRM[cite: 1, 5].
- Guiding accounting practices through detailed payroll data conversions and project planning to ensure smooth transitions from legacy systems.
- Partnering with sales colleagues to deliver tailored product demonstrations and discovery sessions that showcase the value of cloud payroll to prospective practices.
- Developing a comprehensive library of partner enablement resources, practical guides, and FAQ videos to support scalable adoption in future rollouts.
Where and how you can work
Xero offers a flexible hybrid work model that balances the convenience of working from home with regular in-person collaboration on designated boost days in the office. This role also embraces travel, with approximately 25% of your time spent out in the field connecting with accounting partners at roadshows, conferences, and on-site workshops, alongside around 10% domestic travel for internal community events and team development.
Here are some of the things we are looking for
- You bring practical knowledge of payroll operations, cloud accounting software, and the everyday workflows of an accounting practice.
- You have experience in B2B SaaS customer success, account management, or consultative sales, with a track record of supporting client retention and growth.
- Your presentation and communication skills allow you to convey complex technical information clearly and build rapport with diverse stakeholders.
- You are skilled at active listening, project planning, and guiding partners through change with empathy and patience.
- You hold an accounting background or CPA certification (or equivalent practical experience), coupled with an enthusiasm for continuous learning and technological change.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- $81,000 to $101,000 + commission USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Seattle, WA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Washington based hires: Estimated annual salary of $202,000 - $278,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Los Angeles, CA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For California based hires (Except San Francisco): Estimated annual salary of $202,000 - $278,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the product systems and experiences that help more people discover, adopt, and get lasting value from Perplexity. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and a willingness to reimagine work to be more efficient and creative. Ideal candidates combine product intuition with analytical rigor: in the application, please highlight the growth problems, experiments, or loops you are most proud of building.
What you’ll do
- Work with select SMB customers to build and test frontier agent capabilities that run their revenue-generating workflows.
- Prioritize the highest-value workflows to automate and build the skills, evals, and agent systems that make them reliable and performant.
- Turn customer learnings into product requirements for connectors, skills, and agent capabilities, and partner with cross-functional product teams to build.
- Drive SMB acquisition through personalized demos, case studies, and paid and lifecycle channels, measured on acquisition targets and CAC.
- Drive usage expansion across our existing SMB base through personalized onboarding, lifecycle, and product growth levers.
- Work with partnerships and growth marketing teams to design, execute, and package customer case studies to distribute across paid, organic, and partner channels.
Qualifications
- 2–4 years of total work experience with a strong academic record.
- 2 years in investment banking, strategy consulting, or a comparable high-intensity analytical role, followed by some operating experience.
- You've run, or worked closely alongside, real marketing workflows: paid social, lifecycle, CRO, or SEO. You know what "great" looks like to an operator.
- You already use agents to automate complex processes and are comfortable writing prompts, skills, and building end-to-end agent systems.
- Strong written and verbal communication; comfortable running a working relationship with customers.
- Comfortable with SQL. You can pull your own cohorts, validate your own segments, and build your own dashboard & reporting systems.
- Operates at high velocity. You ship daily and thrive in fast-paced, early-stage environments where processes are still being defined.
Nice to have
- Direct experience with Shopify, Klaviyo, Meta Ads Manager, TikTok Ads, or similar operator tools.
- Experience in a forward-deployed, solutions, or customer-facing product role.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the product systems and experiences that help more people discover, adopt, and get lasting value from Perplexity. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and a willingness to reimagine work to be more efficient and creative. Ideal candidates combine product intuition with analytical rigor: in the application, please highlight the growth problems, experiments, or loops you are most proud of building.
What you’ll do
- Work with select SMB customers to build and test frontier agent capabilities that run their revenue-generating workflows.
- Prioritize the highest-value workflows to automate and build the skills, evals, and agent systems that make them reliable and performant.
- Turn customer learnings into product requirements for connectors, skills, and agent capabilities, and partner with cross-functional product teams to build.
- Drive SMB acquisition through personalized demos, case studies, and paid and lifecycle channels, measured on acquisition targets and CAC.
- Drive usage expansion across our existing SMB base through personalized onboarding, lifecycle, and product growth levers.
- Work with partnerships and growth marketing teams to design, execute, and package customer case studies to distribute across paid, organic, and partner channels.
Qualifications
- 2–4 years of total work experience with a strong academic record.
- 2 years in investment banking, strategy consulting, or a comparable high-intensity analytical role, followed by some operating experience.
- You've run, or worked closely alongside, real marketing workflows: paid social, lifecycle, CRO, or SEO. You know what "great" looks like to an operator.
- You already use agents to automate complex processes and are comfortable writing prompts, skills, and building end-to-end agent systems.
- Strong written and verbal communication; comfortable running a working relationship with customers.
- Comfortable with SQL. You can pull your own cohorts, validate your own segments, and build your own dashboard & reporting systems.
- Operates at high velocity. You ship daily and thrive in fast-paced, early-stage environments where processes are still being defined.
Nice to have
- Direct experience with Shopify, Klaviyo, Meta Ads Manager, TikTok Ads, or similar operator tools.
- Experience in a forward-deployed, solutions, or customer-facing product role.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the native mobile experiences that bring agentic AI and search into people’s everyday lives. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and a willingness to reimagine work to be more efficient and creative. Ideal candidates have deep experience building exceptional mobile products: in the application, please highlight the mobile apps or platform experiences you are most proud of shipping.
THE ROLE
The Mobile Apps team owns the end-to-end Perplexity experience across iOS and Android. This includes how users discover and onboard into the product, search and take action on the go, use voice, camera, notifications, widgets, and other native capabilities, manage subscriptions and preferences, and return to ongoing work across devices.
You will identify the highest-leverage mobile user problems, translate them into clear product direction, and partner closely with design, engineering, data science, and research to deliver experiences that feel fast, intuitive, cohesive, and dependable. This role requires strong product judgment, deep user empathy, analytical rigor, fluency in mobile platform constraints and opportunities, and an exceptional eye for detail.
WHAT YOU'LL DO
- Anticipate opportunities for innovation and value in how people use AI on mobile.
- Envision new mobile experiences and deliver a long-term vision across iOS and Android.
- Understand the levers for mobile product-led growth, engagement, and retention.
- Work closely with engineering and design to align product expectations with native platform capabilities and constraints.
- Work with research to evaluate and steer nondeterministic models into high-value outcomes for mobile users.
- Have conviction to make difficult product decisions in the face of uncertainty.
- Develop a deep understanding of mobile user needs, behaviors, and friction through direct product use, qualitative research, product data, and experimentation.
- Make complex AI behavior understandable and controllable on small screens through clear interaction models, thoughtful defaults, and well-designed feedback.
- Drive alignment when improvements span iOS, Android, web, backend systems, or multiple teams.
- Communicate product decisions, tradeoffs, progress, and learnings clearly to leadership and cross-functional partners.
QUALIFICATIONS
- Strong experience with product management and leadership.
- Strong experience working with data and metrics.
- Experience shipping and scaling high-quality consumer mobile products across iOS or Android.
- Deep understanding of native mobile interaction patterns, platform capabilities, performance, and reliability.
- Experience with rapid mobile prototyping, experimentation, and data visualization.
- Experience building data-driven flywheels for iterative improvement.
- Thrives in a small, agile team: has initiative and desire for ownership.
- 4+ years of product management experience.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the native mobile experiences that bring agentic AI and search into people’s everyday lives. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and a willingness to reimagine work to be more efficient and creative. Ideal candidates have deep experience building exceptional mobile products: in the application, please highlight the mobile apps or platform experiences you are most proud of shipping.
THE ROLE
The Mobile Apps team owns the end-to-end Perplexity experience across iOS and Android. This includes how users discover and onboard into the product, search and take action on the go, use voice, camera, notifications, widgets, and other native capabilities, manage subscriptions and preferences, and return to ongoing work across devices.
You will identify the highest-leverage mobile user problems, translate them into clear product direction, and partner closely with design, engineering, data science, and research to deliver experiences that feel fast, intuitive, cohesive, and dependable. This role requires strong product judgment, deep user empathy, analytical rigor, fluency in mobile platform constraints and opportunities, and an exceptional eye for detail.
WHAT YOU'LL DO
- Anticipate opportunities for innovation and value in how people use AI on mobile.
- Envision new mobile experiences and deliver a long-term vision across iOS and Android.
- Understand the levers for mobile product-led growth, engagement, and retention.
- Work closely with engineering and design to align product expectations with native platform capabilities and constraints.
- Work with research to evaluate and steer nondeterministic models into high-value outcomes for mobile users.
- Have conviction to make difficult product decisions in the face of uncertainty.
- Develop a deep understanding of mobile user needs, behaviors, and friction through direct product use, qualitative research, product data, and experimentation.
- Make complex AI behavior understandable and controllable on small screens through clear interaction models, thoughtful defaults, and well-designed feedback.
- Drive alignment when improvements span iOS, Android, web, backend systems, or multiple teams.
- Communicate product decisions, tradeoffs, progress, and learnings clearly to leadership and cross-functional partners.
QUALIFICATIONS
- Strong experience with product management and leadership.
- Strong experience working with data and metrics.
- Experience shipping and scaling high-quality consumer mobile products across iOS or Android.
- Deep understanding of native mobile interaction patterns, platform capabilities, performance, and reliability.
- Experience with rapid mobile prototyping, experimentation, and data visualization.
- Experience building data-driven flywheels for iterative improvement.
- Thrives in a small, agile team: has initiative and desire for ownership.
- 4+ years of product management experience.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the foundational AI capabilities that make our products more powerful, extensible, collaborative, and useful. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and a willingness to reimagine work to be more efficient and creative. Ideal candidates have a passion for turning frontier AI capabilities into coherent products: in the application, please highlight the AI systems, platforms, or workflows you are most interested in advancing.
THE ROLE
The AI Capabilities team owns the product structures that turn intelligence into repeatable, composable experiences. This includes Skills that teach Computer how to work, collaboration that helps people and agents build together, artifact generation that turns ideas into polished outputs, and Projects that organize context, knowledge, and ongoing work.
You will take these capabilities to the next level by identifying the highest-leverage user and platform problems, translating them into clear product direction, and partnering closely with design, engineering, data science, and research to deliver experiences that feel powerful, understandable, extensible, and dependable. This role requires strong product judgment, deep user empathy, analytical rigor, fluency in agentic systems, and an exceptional ability to turn technical primitives into products people can use.
WHAT YOU'LL DO
- Anticipate opportunities for innovation and value in reusable, composable AI capabilities.
- Envision and deliver a long-term vision for Skills, collaboration, artifact generation, and Projects.
- Understand the levers for capability discovery, adoption, reuse, sharing, and ecosystem growth.
- Work closely with engineering and design to align product expectations with model, tool, and platform capabilities.
- Work with research to evaluate and steer nondeterministic models, tools, and agents into high-value outcomes for users.
- Have conviction to make difficult product decisions in the face of uncertainty.
- Develop a deep understanding of how individuals and teams create, customize, collaborate, and build repeatable workflows with AI.
- Make complex AI behavior understandable and controllable through clear interaction models, thoughtful defaults, permissions, and well-designed feedback.
- Drive alignment when capabilities span Computer, Search, Projects, artifacts, connectors, or multiple teams.
- Communicate product decisions, tradeoffs, progress, and learnings clearly to leadership and cross-functional partners.
QUALIFICATIONS
- Strong experience with product management and leadership.
- Strong experience working with data and metrics.
- Experience building AI-native productivity, collaboration, platform, or developer-facing products.
- Experience with agentic systems, tool use, evaluations, extensibility, or workflow orchestration.
- Experience with rapid prototyping and designing systems that produce high-quality artifacts.
- Experience building data-driven flywheels for iterative improvement.
- Thrives in a small, agile team: has initiative and desire for ownership.
- 4+ years of product management experience.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the foundational AI capabilities that make our products more powerful, extensible, collaborative, and useful. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and a willingness to reimagine work to be more efficient and creative. Ideal candidates have a passion for turning frontier AI capabilities into coherent products: in the application, please highlight the AI systems, platforms, or workflows you are most interested in advancing.
THE ROLE
The AI Capabilities team owns the product structures that turn intelligence into repeatable, composable experiences. This includes Skills that teach Computer how to work, collaboration that helps people and agents build together, artifact generation that turns ideas into polished outputs, and Projects that organize context, knowledge, and ongoing work.
You will take these capabilities to the next level by identifying the highest-leverage user and platform problems, translating them into clear product direction, and partnering closely with design, engineering, data science, and research to deliver experiences that feel powerful, understandable, extensible, and dependable. This role requires strong product judgment, deep user empathy, analytical rigor, fluency in agentic systems, and an exceptional ability to turn technical primitives into products people can use.
WHAT YOU'LL DO
- Anticipate opportunities for innovation and value in reusable, composable AI capabilities.
- Envision and deliver a long-term vision for Skills, collaboration, artifact generation, and Projects.
- Understand the levers for capability discovery, adoption, reuse, sharing, and ecosystem growth.
- Work closely with engineering and design to align product expectations with model, tool, and platform capabilities.
- Work with research to evaluate and steer nondeterministic models, tools, and agents into high-value outcomes for users.
- Have conviction to make difficult product decisions in the face of uncertainty.
- Develop a deep understanding of how individuals and teams create, customize, collaborate, and build repeatable workflows with AI.
- Make complex AI behavior understandable and controllable through clear interaction models, thoughtful defaults, permissions, and well-designed feedback.
- Drive alignment when capabilities span Computer, Search, Projects, artifacts, connectors, or multiple teams.
- Communicate product decisions, tradeoffs, progress, and learnings clearly to leadership and cross-functional partners.
QUALIFICATIONS
- Strong experience with product management and leadership.
- Strong experience working with data and metrics.
- Experience building AI-native productivity, collaboration, platform, or developer-facing products.
- Experience with agentic systems, tool use, evaluations, extensibility, or workflow orchestration.
- Experience with rapid prototyping and designing systems that produce high-quality artifacts.
- Experience building data-driven flywheels for iterative improvement.
- Thrives in a small, agile team: has initiative and desire for ownership.
- 4+ years of product management experience.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the core agentic and search experiences. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and willingness to reimagine work to be more efficient and creative. Ideal candidates have a passion in a particular industry that they are domain experts in: in the application please highlight which industry you are most interested in innovating.
THE ROLE
The Core Experience team owns the foundational interactions that define how people use Perplexity every day. This includes how users begin and continue work, understand what the product is doing, navigate and find what they need, manage their context and preferences, collaborate with others, and return to ongoing work across platforms.
You will identify the highest-leverage user problems, translate them into clear product direction, and partner closely with design, engineering, data science, and research to deliver experiences that feel fast, intuitive, cohesive, and dependable. This role requires strong product judgment, deep user empathy, analytical rigor, and an exceptional eye for detail.
WHAT YOU'LL DO
- Anticipate opportunities for innovation and value in enterprise industries.
- Envision new experiences and deliver a long-term vision.
- Understanding of levers for product-led growth and retention.
- Work closely with engineering and design to align product expectations and capabilities.
- Work with research to evaluate and steer nondeterministic models into the high value outcomes for users.
- Have conviction to make difficult product decisions in the face of uncertainty.
- Develop a deep understanding of user needs, behaviors, and friction through direct product use, qualitative research, product data, and experimentation.
- Make complex AI behavior understandable and controllable through clear interaction models, thoughtful defaults, and well-designed feedback.
- Drive alignment when improvements span multiple product surfaces, platforms, or teams.
- Communicate product decisions, tradeoffs, progress, and learnings clearly to leadership and cross-functional partners.
QUALIFICATIONS
- Strong experience with product management and leadership.
- Strong experience working with data and metrics.
- Experience with productivity and knowledge work products.
- Experience with prototyping and data visualization.
- Experience with building data driven flywheels for iterative improvement.
- Thrives in a small, agile team: has initiative and desire for ownership.
- 4+ years of product management experience.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action.
Product Managers at Perplexity work closely with design and engineering, focusing on the core agentic and search experiences. The ideal candidate should have strong communication and writing skills, the ability to envision innovative technology, and willingness to reimagine work to be more efficient and creative. Ideal candidates have a passion in a particular industry that they are domain experts in: in the application please highlight which industry you are most interested in innovating.
THE ROLE
The Core Experience team owns the foundational interactions that define how people use Perplexity every day. This includes how users begin and continue work, understand what the product is doing, navigate and find what they need, manage their context and preferences, collaborate with others, and return to ongoing work across platforms.
You will identify the highest-leverage user problems, translate them into clear product direction, and partner closely with design, engineering, data science, and research to deliver experiences that feel fast, intuitive, cohesive, and dependable. This role requires strong product judgment, deep user empathy, analytical rigor, and an exceptional eye for detail.
WHAT YOU'LL DO
- Anticipate opportunities for innovation and value in enterprise industries.
- Envision new experiences and deliver a long-term vision.
- Understanding of levers for product-led growth and retention.
- Work closely with engineering and design to align product expectations and capabilities.
- Work with research to evaluate and steer nondeterministic models into the high value outcomes for users.
- Have conviction to make difficult product decisions in the face of uncertainty.
- Develop a deep understanding of user needs, behaviors, and friction through direct product use, qualitative research, product data, and experimentation.
- Make complex AI behavior understandable and controllable through clear interaction models, thoughtful defaults, and well-designed feedback.
- Drive alignment when improvements span multiple product surfaces, platforms, or teams.
- Communicate product decisions, tradeoffs, progress, and learnings clearly to leadership and cross-functional partners.
QUALIFICATIONS
- Strong experience with product management and leadership.
- Strong experience working with data and metrics.
- Experience with productivity and knowledge work products.
- Experience with prototyping and data visualization.
- Experience with building data driven flywheels for iterative improvement.
- Thrives in a small, agile team: has initiative and desire for ownership.
- 4+ years of product management experience.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
Repeat. For curious people this is a cycle that never ends.
Location: San Francisco; New York City
Perplexity is looking for a technical program manager to be the connective tissue between our model providers, engineering, and product teams, driving our core inference platform forward.
Perplexity runs one of the highest-throughput inference stacks in the industry, serving Ask, Computer, and API traffic across a large and constantly shifting portfolio of first-party and third-party models. This role sits at the intersection of product, engineering, and finance: you'll orchestrate across model providers and internal teams to keep new models and capacity moving smoothly into production, while executing the roadmap for the inference platform itself. The ideal candidate has strong technical judgment, thrives coordinating across teams and external partners with competing timelines, and is energized by building the operating model for a function that doesn't have much precedent yet.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU'LL DO
- Execute the roadmap for the inference platform request handling, rate limits and quotas, usage controls, and the reliability and observability surface engineering and product teams depend on
- Be the connective tissue between model providers and Perplexity's engineering and product teams coordinating onboarding, launch readiness, and rollout for new models and capacity
- Drive latency, throughput, uptime, and cost-efficiency as core execution metrics, surfacing tradeoffs between them rather than letting them become side effects
- Run the operating model for model-release and optimization programs, including day-zero launches, across performance engineering, infrastructure, and product teams
- Lead cross-functional delivery for inference-stack changes, from planning through launch and post-launch validation
- Build the mechanisms that make releases predictable rituals, dashboards, launch checklists so inference releases stay low-risk at Perplexity's scale
- Partner with GPU capacity and compute teams to reconcile execution decisions against cost, capacity, and vendor constraints
QUALIFICATIONS
- Strong experience with technical program management or product management in infrastructure, distributed systems, or ML/model-serving products
- Direct experience with production LLM or ML inference understanding what makes serving fast, reliable, and cheap rather than just what a roadmap slide says about it
- Comfort orchestrating across external partners and internal engineering teams with competing priorities and timelines
- Experience with data and metrics, and the judgment to surface difficult tradeoffs between latency, throughput, uptime, and cost
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
- 6+ years of combined technical program management or product management experience
Location: San Francisco; New York City
Perplexity is looking for a technical program manager to be the connective tissue between our model providers, engineering, and product teams, driving our core inference platform forward.
Perplexity runs one of the highest-throughput inference stacks in the industry, serving Ask, Computer, and API traffic across a large and constantly shifting portfolio of first-party and third-party models. This role sits at the intersection of product, engineering, and finance: you'll orchestrate across model providers and internal teams to keep new models and capacity moving smoothly into production, while executing the roadmap for the inference platform itself. The ideal candidate has strong technical judgment, thrives coordinating across teams and external partners with competing timelines, and is energized by building the operating model for a function that doesn't have much precedent yet.
OUR MISSION
Perplexity's mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they've learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU'LL DO
- Execute the roadmap for the inference platform request handling, rate limits and quotas, usage controls, and the reliability and observability surface engineering and product teams depend on
- Be the connective tissue between model providers and Perplexity's engineering and product teams coordinating onboarding, launch readiness, and rollout for new models and capacity
- Drive latency, throughput, uptime, and cost-efficiency as core execution metrics, surfacing tradeoffs between them rather than letting them become side effects
- Run the operating model for model-release and optimization programs, including day-zero launches, across performance engineering, infrastructure, and product teams
- Lead cross-functional delivery for inference-stack changes, from planning through launch and post-launch validation
- Build the mechanisms that make releases predictable rituals, dashboards, launch checklists so inference releases stay low-risk at Perplexity's scale
- Partner with GPU capacity and compute teams to reconcile execution decisions against cost, capacity, and vendor constraints
QUALIFICATIONS
- Strong experience with technical program management or product management in infrastructure, distributed systems, or ML/model-serving products
- Direct experience with production LLM or ML inference understanding what makes serving fast, reliable, and cheap rather than just what a roadmap slide says about it
- Comfort orchestrating across external partners and internal engineering teams with competing priorities and timelines
- Experience with data and metrics, and the judgment to surface difficult tradeoffs between latency, throughput, uptime, and cost
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
- 6+ years of combined technical program management or product management experience
ГибридleadNew York, NY (HQ); San Francisco, CA; Denver, CO; Relocation expense coverage to NYC or SF (if needed)
Ontario, Canada - Remote
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