Location: Pasig City, Philippines
DUTIES & RESPONSIBILITIES:
Performs tasks according to the assigned medical writing activities including systematic literature reviews primarily for the generation of Clinical Evaluation Reports (CER), Summary of Safety and Clinical Performance (SSCP), State of the Art (SOA), Post-Market Surveillance (PMS) including Periodic Safety Update Reports (PSUR), and Premarket Approval (PMA) Food and Drug Administration (FDA) Reports, including Humanitarian Device Exemption (HDE), Investigative Device Exemption (IDE) Reports, and Health Economics and Market Access (HEMA) research. The specific tasks are to be determined based on the assigned role in the project.
Supports review of work done by peer teammates, on need basis
Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues are encountered impacting the delivery schedule
Ensures error-free and acceptable quality of assigned deliverables
Responsible for ensuring training compliance and timesheet compliance
Ensures that all assigned goals (e.g., utilization and efficiency) are met as per set standards for the performance year
Follows and complies with the Company’s Code of Conduct, Policies, and Procedures
Responsible for confidentiality, integrity, availability, and safeguarding of data
Responsible for reporting of security incidents and PIMS breaches as applicable
Complies with company QMS, ISMS, and PIMS requirements and applicable regulatory requirements
Demonstrates adherence and compliance to PIMS/GDPR requirements as follows: data processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner
ROLE REQUIREMENTS:
At least 1-3 years of experience in medical writing, or any related field as applicable
Can work in a diverse team environment
Good analytical and comprehension skills
Proficient in time management and can work with minimal supervision,
Proficiency in oral and written English language
Proficiency in Microsoft Office Suites (e.g. Word, Excel, PPT, SharePoint).
EDUCATIONAL QUALIFICATIONS:
Minimum bachelor’s degree in any life sciences field
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We are seeking a Security Engineer to help shape and deliver QRT's Identity Governance (IGA), Privileged Access Management (PAM), and Secrets Management capabilities.
This is a hands-on engineering role requiring strong technical depth, stakeholder management, and the ability to influence change across the organisation. You will work with both technical and non-technical stakeholders to develop scalable identity and access management solutions, drive adoption of security best practices, and improve the maturity of IAM as a security discipline across QRT.
Responsibilities
Own and continuously improve QRT's IGA, PAM, and Secrets Management capabilities.
Build strong relationships with Infrastructure, Engineering, HR, and business stakeholders to understand requirements and drive outcomes.
Lead identity and access initiatives from conception through to delivery, influencing stakeholders and driving adoption.
Design and implement solutions for identity lifecycle management, privileged access, authentication, and secrets management across on-premises and cloud environments.
Design and implement role-based access control (RBAC) models and policies within the IGA Tool.
Support uplift and maintenance of Active Directory (AD) groups to align with governance policies.
Integrate secrets management platforms with CI/CD pipelines, cloud services, and enterprise applications.
Develop automation and Infrastructure-as-Code / Identity-as-Code solutions to improve security, governance, and operational efficiency.
Develop automation and integrations to improve security, governance, and operational efficiency.
Provide guidance on IAM principles, governance models, standards, and best practices.
Support access reviews, audits, investigations, and risk management activities.
Act as a subject matter expert for identity-related technologies, processes, and controls.
Skills & Experience
5-10 years' experience in Identity & Access Management, Security Engineering, or a related discipline.
Strong understanding of Identity and Access Management principles, methodologies, governance, and operating models.
Experience delivering IGA, PAM, and Secrets Management capabilities in complex enterprise environments.
Experience working across both on-premises and cloud environments, integrating identities, applications, and access controls across hybrid platforms.
Hands-on engineering experience implementing, integrating, and automating security technologies.
Ability to engage effectively with both technical and non-technical stakeholders and influence decision-making at all levels.
Proven ability to take ownership, drive initiatives, and deliver outcomes with minimal supervision.
Strong understanding of identity lifecycle management, least privilege, RBAC, access governance, authentication, and privileged access management.
Strong hands-on experience with platforms such as SailPoint (ISC), Delinea, CyberArk, HashiCorp Vault, or similar technologies.
Strong automation-first mindset and experience applying Infrastructure-as-Code and Identity-as-Code practices
Excellent communication, stakeholder management, and problem-solving skills.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring an experienced Performance Marketer to own and scale paid search and emerging AI advertising channels at LangChain, starting with Google Ads, Bing (Microsoft Advertising), and ChatGPT.
You'll own the entire paid acquisition experience, from developing channel strategy and building campaigns to optimizing landing pages, improving conversion rates, and driving qualified pipeline.
This is a highly hands-on role. You'll be the person building campaigns, analyzing performance, testing creative, improving landing pages, and identifying new opportunities to scale.
We're looking for someone who combines deep paid search expertise with a willingness to experiment with emerging advertising platforms. You should be comfortable managing significant budgets, making data-driven investment decisions, and connecting advertising performance to downstream pipeline rather than just clicks, leads, or conversions.
WHAT YOU'LL OWN
PAID ACQUISITION STRATEGY AND PIPELINE
- Own the strategy across Google Ads, Bing, and ChatGPT advertising, with the opportunity to expand into additional AI-native advertising channels.
- Develop channel-specific strategies based on audience intent, available targeting capabilities, and expected pipeline contribution.
- Own budget allocation, forecasting, and performance against pipeline targets.
- Balance investment across branded, non-branded, competitor, and product-specific campaigns, along with emerging AI advertising opportunities.
- Identify opportunities to scale high-performing campaigns and build repeatable playbooks for new channels.
- Develop testing roadmaps across audiences, messaging, bidding, conversion experiences, and new advertising formats.
END-TO-END CAMPAIGN EXECUTION
You'll own campaign execution across all three channels:
- Google Ads: Build, launch, and manage campaigns across branded, non-branded, competitor, and product search, including keyword research, match types, negative keywords, bidding, and budget optimization.
- Bing / Microsoft Advertising: Develop and manage campaigns tailored to Microsoft's search audience, identifying opportunities to extend reach and capture incremental high-intent demand.
- ChatGPT advertising: Develop and execute an early advertising strategy, testing available placements, audience approaches, messaging, and conversion experiences as the platform evolves.
- Creative and messaging: Write and test ad copy in partnership with Product Marketing, adapting messaging to each channel and its user intent.
- Experimentation: Run structured tests to improve acquisition efficiency, traffic quality, and pipeline conversion.
- Campaign operations: Own campaign setup, tracking validation, launch readiness, troubleshooting, and day-to-day optimization.
PAID CONVERSION EXPERIENCE AND WEBSITE OPTIMIZATION
- Own the website conversion experience for traffic acquired through Google, Bing, and ChatGPT.
- Build and optimize dedicated landing pages for paid acquisition campaigns using Webflow or similar tools.
- Develop and execute A/B tests across landing page messaging, layouts, CTAs, and forms.
- Identify friction across the full user journey, from ad interaction to product sign-up, demo request, or meeting booking.
- Optimize conversion paths for both developers exploring LangSmith and enterprise buyers evaluating commercial solutions.
- Partner with Marketing Operations to improve form conversion, qualification, routing, and meeting booking.
- Ensure landing page experiences reflect the user's intent and context across different advertising channels.
MEASUREMENT, REPORTING, AND OPTIMIZATION
- Own performance reporting across spend, traffic, conversions, qualified leads, meetings, opportunities, and pipeline.
- Develop channel-specific measurement frameworks for Google Ads, Bing, and ChatGPT based on their available reporting and conversion capabilities.
- Partner with Marketing Operations to connect advertising conversion signals with HubSpot and Salesforce data.
- Optimize established search channels toward downstream pipeline signals, including offline conversion tracking where supported.
- Establish a testing and measurement approach for emerging channels where attribution and optimization capabilities may be less mature.
- Analyze performance across channels, audiences, campaigns, and landing pages to identify where to invest, optimize, or reduce spend.
CROSS-FUNCTIONAL PARTNERSHIP
- Partner with Product Marketing to translate positioning into search campaigns, AI advertising messaging, and landing page experiences.
- Work closely with Web and Design on landing page development and conversion experimentation.
- Collaborate with Marketing Operations on tracking, attribution, CRM integrations, and reporting accuracy.
- Align with Demand Generation on product launches, campaign priorities, budget allocation, and pipeline targets.
WHAT WE'RE LOOKING FOR
- 5–11 years in performance marketing, paid search, or B2B growth marketing, ideally in developer tools, infrastructure, or technical SaaS.
- Deep hands-on expertise in Google Ads and experience managing Microsoft Advertising.
- Proven experience personally building, launching, and optimizing paid search campaigns.
- Strong understanding of campaign architecture, keyword intent, bidding strategies, negative keywords, and search budget optimization.
- Experience testing new advertising platforms or emerging acquisition channels. Curiosity about AI-native search and advertising is important.
- Strong experience with conversion rate optimization, landing page development, and A/B testing.
- Experience managing meaningful budgets and optimizing toward qualified pipeline and revenue outcomes.
- Strong analytical skills and fluency in CPC, CVR, CPL, cost per opportunity, pipeline contribution, and attribution.
- Working knowledge of Google Ads, Microsoft Advertising, GA4, Google Tag Manager, HubSpot, Salesforce, and Flint/Webflow.
- Comfortable with technical products and developer audiences.
- A strong experimentation mindset and willingness to build new programs without an established playbook.
- Comfortable with ambiguity and true ownership.
COMPENSATION
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance.
Salary Range: $165,000-$190,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Lithuania; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Turkey; Czechia; Georgia; Croatia; South Africa
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/d5db35d1-81f0-4140-b61c-f3fb1004c7d1/job%20ad%20visual.png]
Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us.
THE ROLE
We’re on the hunt for a Marketing Manager who can think big, move fast, and actually make things happen. This is not a “just run ads and wait” role.
You will coordinate all the marketing initiatives, create new marketing angles, offers, and landing pages, manage the creative department, and brief Facebook ads.
This is a full-stack marketing playground where you own projects from the first spark of an idea to seeing real sales roll in.
You’ll be the glue between marketing, design, and development - turning customer insights into landing pages, funnels, and campaigns that people actually want to click, read, and buy from.
If you love:
- mixing strategy with execution
- testing ideas
- improving funnels
- and making pretty things convert
…and you’ve played with AI tools to move faster, build smarter, or test better ideas, you might be our person 👀
🚀 WHAT YOU’LL BE DOING
🧠 STRATEGY & GROWTH STUFF
- Build and run marketing strategies that support real business goals (not just vibes).
- Dig into customer research and market trends to find new growth opportunities.
- Analyze what’s working (and what’s not) and turn data into smart next steps.
- Come up with fresh ideas to scale our funnels and campaigns.
- Manage marketing projects from idea → launch → improvement.
✍️ CREATIVE & CONTENT MAGIC
- Write copy for ads, landing pages, and funnels that sounds human and sells.
- Review design work and give feedback so it looks on-brand and converts.
- Guide the creation and optimization of ad creatives with our design team.
🌐 LANDING PAGES & WEBSITE OPTIMIZATION
- QA landing pages like a detective: checking UX, flow, and functionality.
- Run A/B tests to improve conversion rates.
- Work closely with developers to roll out website updates and improvements.
🤝 TEAM GLUE (CROSS-FUNCTIONAL HERO)
- Be the bridge between marketing, design, and development.
- Create clear briefs so everyone knows what to build and why.
- Track project progress and keep stakeholders in the loop.
🔍 CUSTOMER RESEARCH & INSIGHTS
- Collect and analyze customer feedback and data.
- Identify pain points and opportunities for improvement.
- Use insights to scale sales and improve acquisition.
🤖 AI TOOLS & SMARTER EXECUTION
- Bring AI into our workflow as a competitive edge. Use GPT, image/video generators, and automation platforms to compress timelines, run more experiments, and beat our own ideas.
🧩 WHAT YOU BRING
You’re probably someone who:
- Has experience as a Marketing Manager or full-stack marketer in e-commerce.
- Have hands-on experience building with AI tools - vibe coding, workflow automations, etc.
- Understands digital marketing and performance marketing deeply.
- Can write clear, persuasive, not-boring copy.
- Knows CRO and website optimization.
- Loves looking at data and asking: “What actually sells?”
- Is organized and good at managing projects.
- Has worked with designers and developers before.
- Can manage your own time and work remotely.
- Cares about customers and research.
- Gets excited about e-commerce growth.
✨ BONUS POINTS IF YOU:
- Have used marketing automation tools.
- Know your way around heatmaps, ad managers, and analytics tools.
- Enjoy experimenting, testing, and improving things nonstop.
🦊 WHY FOXELLI?
We’re not into boring corporate marketing.
We like:
- smart ideas
- quirky personality
- strong execution
- and people who take ownership
You’ll have space to think, test, build, and grow with us - and actually see the impact of your work.
THE RECRUITMENT PROCESS
Apply - A simple form that helps us know who’s stepping into our world.
Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space.
Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together.
FIXED SERVICE FEE
€2,000 - €2,800 after taxes, depending on your skills, competencies, and experience.
❕Please note that this role is based on a contract/freelance agreement.
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Location: Argentina (Remote); Mexico (Remote); São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Senior Product Marketing Manager for LATAM will play a critical role in shaping OKX’s go-to-market strategy, driving community-led expansion and ensuring our CeFi and Web3 product narratives resonate with users in these key regions.
This role requires a deep understanding of LATAM crypto landscapes, strong expertise in regional growth marketing, and the ability to work closely with local General Managers (GMs), product teams, and global marketing stakeholders. You will act as the voice of the customer in the region—both externally, to create awareness and adoption, and internally, to inform product and marketing strategies based on local market insights.
What You’ll Be Doing
Build and run GTM campaigns for CeFi and Web3 products across LATAM, ensuring launches are localized, compliant, and resonate with retail and institutional users.
Implement marketing activities that increase product visibility and user acquisition, including digital campaigns, partnerships, community activations, and content distribution.
Adapt global product narratives and positioning for LATAM, aligning with market behaviors, regulations, and cultural nuances.
Execute programs with key communities, KOLs, and influencers to amplify product storytelling and drive grassroots adoption.
Support regional presence through industry events, local meetups, and hackathons, ensuring OKX products are showcased effectively and generate measurable leads.
Partner closely with local GMs, BD, and global product teams to deliver consistent, high-impact marketing initiatives.
Collect and analyze user insights, competitor activities, and regional market trends to optimize campaigns and inform product teams.
Monitor campaign KPIs, adoption metrics, and feedback loops to ensure initiatives deliver against growth and awareness goals.
What We Look For In You
At least 7 years of product marketing experience
, with a significant portion in consumer tech, fintech, or the crypto industry. Direct trading experience in crypto markets is highly desirable.
Financial Markets Knowledge
: In-depth understanding of financial markets, trading principles, and investment strategies, including familiarity with various financial instruments such as stocks, bonds, cryptocurrencies, forex, commodities, and derivatives.
Digital Marketing Expertise
: Strong grasp of digital marketing, especially as it pertains to fintech and crypto, including conversion optimization, content marketing, and social media strategies.
Community Building & Engagement:
Extensive experience in building and scaling crypto-native communities, leveraging influencer networks, organizing events, and creating ambassador programs to drive organic product adoption.
Communication and Influence:
Outstanding communication skills, with the ability to influence strategy and articulate complex products to a diverse audience. Preferably trilingual in English, Spanish, and Portuguese
Market Analysis
: Demonstrated proficiency in conducting market research, competitive analysis, and trend forecasting in the digital asset space
Perks & Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Platform Intelligence turns each new Claude model's abilities into API features that developers can build on. Our goal is to make the full intelligence of each model available through the API. We own the capabilities that shape what Claude can do for developers: tool use, built-in tools such as web search and code execution, thinking controls, structured outputs, and the memory, files, and skills APIs.
We also run the API side of every Claude model launch, including its safety features and controls. That means getting the API ready for each new model, coordinating with research, safeguards, product, and cloud partners, and making sure the model, its features, the SDKs, and the docs all ship together on launch day.
The work sits where research meets product. We work with new models before they are public. When a model gains a new ability, we work out what it should look like as an API, build it, and ship it to developers on our own platform and on cloud platforms. Those decisions shape how developers first use each model. We also own API versioning and the evals that tell us a capability works in production.
What you'll do
You'll lead the design, build, and operation of API capabilities used by developers around the world. You'll work with research to understand what a new model can do and turn that into an interface that is simple, durable, and hard to misuse.
You'll lead the API side of new model launches. You'll plan the work, track readiness across teams, resolve the issues that come up late, and see the launch through on the day. Between launches, you'll make the next one faster and safer.
You'll set technical direction for work that spans several teams, write clear design proposals, review API designs from other teams, and mentor engineers on the team.
Representative projects
Lead API readiness for a Claude model launch, so that every feature works on day one across our API, SDKs, docs, and cloud partners
Take a new model ability from research prototype to public API feature, from interface design to production rollout
Build and operate tools such as web search and code execution under real traffic
Automate the manual parts of a model launch
Build the evals that catch a capability regression before a launch
You might be a good fit if you:
Have led technical projects that spanned several teams, from design through launch and operation
Have designed and operated production distributed systems where correctness, latency, and availability all matter
Have strong product sense and care about API design and developer experience
Make sound technical decisions with incomplete information, as models and priorities change close to a launch
Explain tradeoffs clearly to research, product, and go-to-market partners, including non-engineers
Make the engineers around you better through design review and mentoring
Use AI tools as a regular part of how you design, build, and review software
Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI
Strong candidates may also have:
Building public APIs, SDKs, or developer platforms
Working with large language models, including tool use, agents, or evals
Running launches or migrations with fixed deadlines and many dependent teams
Building tools for agents, such as search or code execution
Storage, memory, or context systems at scale
Integrating with cloud platforms such as AWS, Google Cloud, and Azure
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Chicago, IL or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior Machine Learning Engineer, you'll own models and evaluations end to end within a problem area and turn the results into product decisions. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:
Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.
Your impact:
You'll show, with evidence, whether our AI works and whether it's worth it. You'll build models on real claims data, design the evaluations that compare our AI with expert decisions, and measure the impact customers see. Most of our products run on large language models, so you'll combine statistical modeling with LLM evaluation and write the production code to ship both.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Build and ship statistical, ML, and hybrid LLM models (including retrieval and embeddings) on real claims data
Design evaluations and gold datasets with data labelers and subject matter experts, and run them continuously as the product changes
Measure impact through experiment design, baselines, and ROI analysis, and explain the results clearly to product, sales, and customers
What success looks like:
In your first month
,
you've run your first evaluation on real data and shared what you found.
By six months
,
you've shipped a model or evaluation to production, and a product decision was made on evidence you produced.
Requirements:
Typically 5+ years of experience in machine learning, data science, or quantitative engineering roles
A strong quantitative foundation (statistics, probability, experiment design) from a degree, research, or equivalent experience
Strong Python and SQL, and a track record of taking models to production and measuring how they perform
Hands-on experience with both statistical ML and LLM-based approaches (RAG, embeddings, vector search), including evaluating LLM outputs
Real experience working faster with AI-assisted tools, with examples you can walk us through
Nice to have
Causal inference, survival analysis, or calibration methods applied to business decisions
Experience fine-tuning models for domain-specific tasks
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Partner Network is how consulting firms, systems integrators, and other services partners build practices around Claude. When a company chooses a partner, it wants to know which firms have done this work well, in its industry and for its use case. Specializations are how the program will give it: credentials showing that a partner has demonstrated expertise in a given domain area.
As Partner Specializations Lead, you'll own this program end to end: the requirements a firm has to meet, the evidence review that decides who qualifies, the benefits that make a specialization worth earning, and the operating rhythm that keeps it credible year after year. Your job is to take an early framework into a structure that scales: opening it to thousands of partners, running evaluation cycles, and launching new specializations with cross-functional input.
This role suits someone who likes owning a standard. You'll work with partner managers, operations, enablement, marketing, and industry teams who each hold a piece of the program, and with senior leaders at partner firms who care a great deal about the outcome. A specialization only means something if it's earned, so you'll need to be rigorous with evidence, consistent in your decisions, and firm and clear when the answer is no.
Key responsibilities
Own each specialization's requirements, evidence standards, and benefits, and keep them current as our products and the partner network change
Run each evaluation cycle from invitation to decision: collect partner evidence, reconcile it against internal data, lead the review, and document every decision
Make and defend qualification decisions, including borderline cases, and apply the standard consistently across firms of very different sizes
Communicate outcomes to partner executives and their Anthropic account teams, including clear guidance for firms that did not qualify
Open the program to the wider partner network, and recommend which specializations come next based on customer demand, partner readiness, and Anthropic's priorities
Define the evidence standard for new specializations with Applied AI, Product, and industry go-to-market teams
Coordinate the teams that deliver the program's benefits (marketing, the partner directory, field enablement, technical support) so that earning a specialization leads to something real
Work with Partner Enablement so that partner learning paths and certifications support each specialization
Build the operating rhythm: renewal, remediation periods, an appeals path, and the tracking and reporting that show whether the program is working
Design the review process to scale, using Claude and automation so that routine steps don't depend on a person
Write and maintain partner-facing guidance (program guide sections, FAQs, application materials), clear enough for a partner to know where it stands without asking us, and internal guidance for field teams
Use program data to recommend where each requirement's bar should sit and when it should move, and bring those recommendations to partner leadership
Minimum qualifications
Experience owning an external-facing program with published requirements (a partner, channel, certification, accreditation, or similar program), including running at least one full evaluation, qualification, or renewal cycle
Experience making qualification or eligibility decisions against a written standard and communicating those decisions, including declines, to senior external stakeholders
Experience working with CRM or PRM data, such as Salesforce reports or a partner portal, as a regular part of your job
Strong writing: able to produce clear program requirements, decision memos, and partner-facing guidance that need little editing
Experience leading work to a fixed date across several teams you do not manage, such as operations, marketing, enablement, and field teams
Work effectively where the process is still being built and the details are still changing
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience designing or running a partner competency, specialization, or credential program at a technology company
Experience with services partners (systems integrators, consultancies) from either side: managing them at a vendor, or building a practice around a vendor's technology at a firm, and an understanding of how those firms decide where to invest their people
SQL or BI-tool skills sufficient to pull and check your own program data
Experience taking a program from its first launch to a repeatable operating cycle
Experience launching a program publicly with marketing and communications partners
Enough technical depth to judge whether a partner's evidence of a software or AI deployment holds up
Experience working with customers in regulated or specialized industries, such as financial services, healthcare, or the public sector
Experience designing partner benefits or incentives, and an understanding of how they change partner behavior
Hands-on experience building AI workflows with Claude or similar tools, and curiosity about how AI changes professional services delivery
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY, USA
About the Role
We're hiring a Sr. Growth Marketing Manager to own and drive measurable growth outcomes across
Chime Enterprise's B2B2C funnel
— the path that turns eligible employees at our employer partners into enrolled, funded, and engaged Chime members.
Chime Enterprise is Chime's B2B business, with a vision to be the premier HR benefits platform dedicated to holistic financial wellness. Our flagship product, Chime Workplace, gives employers an all-in-one financial wellness suite at no cost — spanning capital management (including MyPay at Work), capital growth, credit building, and rewards and loyalty (Salt). Sales and Customer Success win and onboard employer partners; once a partner is live, we gain access to their workforce — their
eligible employees
. Converting those eligible employees into Chime members is the challenge this role owns, and mastering it unlocks one of the most powerful and defensible distribution channels at Chime.
This role is embedded directly within the cross-functional Chime Enterprise growth effort and operates as the growth owner, not just a marketing advisor. You'll sit at the intersection of growth strategy, experimentation, performance analysis, and product marketing craft: identifying opportunities, prioritizing and running experiments, and driving metric movement against clear goals. While the role retains core product marketing strengths — research, positioning, and messaging — it goes further by owning results and tradeoffs.
In this role, you can expect to
Growth Ownership & Strategy
Own end-to-end growth strategy and outcomes for Chime Enterprise's employee-side funnel, from opportunity sizing through roadmap delivery against quarterly and annual goals.
Serve as the embedded growth lead for Enterprise, co-owning planning with Enterprise Product, Engineering, and Analytics and with Growth Marketing's channel teams.
Build a repeatable model for converting eligible employees into members that scales across partners rather than being rebuilt deal by deal.
Funnel & Experimentation
Drive performance across the B2B2C funnel — worksite awareness, enrollment, funding, direct deposit, and early retention — with deep ownership of employer landing pages, eligibility flows, and in-product onboarding.
Own the Enterprise experimentation roadmap, designing reads that hold up at partner-sized cohorts and deciding what to scale, iterate, or sunset.
Lead creative and messaging execution for experiments and launches across paid, lifecycle, and owned surfaces.
Offers & Qualified Acquisition
Own incentives, promotions, and offers that drive qualified acquisition of primary banking relationships — balancing cost per enrollment, activation quality, and long-term value, within partner agreement and compliance guardrails.
Partner with Lifecycle to connect enrollment, onboarding, and retention into one journey.
GTM & Measurement
Lead GTM for employer launches, building the playbooks, campaign kits, and reporting that Sales, Customer Success, and GTM/Ops reuse at every go-live.
Track pacing against goals and translate results into clear briefs and recommendations for Enterprise and Growth Marketing leadership.
To thrive in this role, you have
8+ years of experience in growth marketing, product marketing, performance marketing, or a related role (level dependent).
Proven experience driving measurable growth through experimentation and optimization, including owning a funnel metric end to end.
Experience marketing to end users through a partner, employer, or channel relationship — B2B2C, workplace or benefits marketing, marketplace, or embedded distribution — and comfort operating when you don't fully control the audience or the channel.
Strong analytical skills; ability to define success metrics, track performance, extract insights, and reason clearly about statistical confidence when sample sizes are constrained.
Experience partnering closely with Product, Engineering, and Analytics teams, plus commercial partners like Sales and Customer Success.
Strong storytelling and communication skills — able to translate insights into action, and to speak credibly to both internal stakeholders and external HR partners.
Strong executive communications and the ability to influence and instill confidence.
Nice to have: HR tech, benefits, payroll, or earned wage access experience; familiarity with tools like Looker, Braze or Customer.io, and web experimentation platforms; comfort operating in a regulated environment.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$150,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the founding leader of Applied AI Solutions Architecture in Singapore, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across ASEAN enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You'll be responsible for building and leading the ASEAN Applied AI team from the ground up. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships across ASEAN.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners across ASEAN incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Build and manage the foundational team of Applied AI professionals in ASEAN regions (Solutions Architects and Product Engineers) providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Work with a handful of highest-value enterprise customers across ASEAN on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for ASEAN enterprise customers
Contribute to thought leadership through conference presentations, webinars, and technical content creation within the ASEAN market
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
Travel regularly to customer sites across ASEAN for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
Stay current with emerging AI/ML trends and competitive landscape in the ASEAN enterprise tech sector, including the region's highly regulated industries (financial services, government, resources)
You may be a good fit if you have
15+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
5+ years of technical go-to-market management experience, specifically managing pre-sales teams
Experience working with ASEAN enterprise customers and understanding local business culture, procurement processes, and decision-making dynamics across ASEAN
Familiarity with the ASEAN regulatory landscape (e.g., Singapore Privacy Principles, APRA CPS 234, data sovereignty requirements) and how it impacts enterprise AI deployments
Experience with the unique technical requirements and technical procurement process of enterprise tech companies
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
Have excellent communication, collaboration, and coaching abilities
Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
Make ambiguous problems clear and identify core principles that can translate across scenarios
Have a passion for making powerful technology safe and societally beneficial
Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
Stay up-to-date and informed by taking an active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Portugal; Poland; Croatia; Spain; Serbia; Turkey
RemoFirst
is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
As a
Senior
Product Designer
, you will play a vital role in crafting effective, intuitive, and delightful interfaces by deeply understanding stakeholder needs, conducting user and business research, and translating insights into user experiences our customers will love to use. You will be responsible for creating wireframes, mockups, and interactive prototypes, with a strong focus on onboarding flows and seamless AI feature interactions. You will test your UX solutions with customers, define optimal navigation and interaction patterns, and ensure design consistency with our brand guidelines, usability standards, accessibility best practices, and performance requirements.
What you will be doing
User and Business Research and Analysis:
Conduct research and analyze user and business needs to create effective interfaces with a focus on onboarding journeys.
Gather and interpret user feedback and data to inform design decisions.
Collaborate with stakeholders to understand project objectives and target audience.
Wireframing, Layout, and Design:
Create wireframes, layouts, and designs that meet user requirements and business goals, with strong creativity in UI to enhance onboarding flows and AI feature interactions.
Adapt designs for various devices and screen sizes.
Ensure design adherence to UX/UI principles and best practices, particularly for highly engaging and intuitive interactions.
Prototyping and User Testing:
Develop interactive prototypes to test and validate design concepts with users.
Conduct usability testing and gather feedback to refine designs.
Analyze user data and incorporate insights into design iterations.
Navigation and Interaction Design:
Define optimal navigation flows and interactions for websites and applications.
Ensure seamless user experiences by considering information architecture and user journeys.
Design Consistency and Technical Requirements:
Maintain design consistency and adhere to technical requirements during the development process.
Collaborate with developers and product managers to ensure design feasibility and implementation.
Requirements
Minimum of 5 years of professional experience as a Product Designer, preferably with hands-on experience at tech startups, especially those with a heavy focus on UX.
A strong portfolio showcasing user-centered designs and successful projects.
Design Skills: Proficiency in Figma or similar design tools. Deep understanding of UX/UI design principles and the ability to create high-quality user interfaces.
Device Adaptation and Trends: Experience in adapting designs for various devices. Knowledge of UX/UI design trends and a strong desire to learn and grow in this field.
User Research and Analytical Skills: Strong analytical skills, including conducting user research and analyzing data. Ability to gather insights and apply them to design solutions.
How you'll work
Proficiency in English
is a must.
Adept at cross-cultural communication:
Being a completely remote company, we’re working with people from different cultures across different time-zones. You will need to have a strong aptitude for proactive cross-cultural communication.
Systematic and Strong Time Management:
We have lots to achieve together as a team, and at times, you will need to be able to manage your time and priorities for yourself, and by yourself.
Knack for Design Thinking:
Our customers are at the heart of what we do. You will be expected to have a strong and empathetic approach to design thinking to deliver a stellar experience that our customers love to use.
Hyperlogical Problem-Solving
: We’re moving and growing at a fast-pace, and that means being involved in solving complex problems. You will need to demonstrate a strong knack for first-principles, hyper-logical approach to solving problems and cutting through complexity.
Benefits
Startup environment:
RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn.
Growth opportunity:
This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Product Designer, you’ll lead product initiatives that deliver strategic impact.
Direct impact:
Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.
Autonomy and Accountability:
We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively.
Work for a Market Leader:
Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.
Leadership visibility:
Reporting into the Head of Product which means your projects will be strategic and business-critical.
Compensation and perks are great:
Competitive compensation. 100% remote work.
Culture:
You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further.
Location: Philippines; Ukraine; Colombia; Kenya; Uruguay; Indonesia
RemoFirst
is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
We are looking for an
Accounts Receivable Manager
to support our finance team in managing accurate and timely client invoicing, ensuring seamless billing operations across our global payroll. This role will be instrumental in optimizing our finance processes, driving efficiency, and maintaining the high standards of accuracy and client satisfaction.
What you'll be doing:
Prepare, review, and issue accurate client invoices on a monthly basis in accordance with Remofirst’s billing cycles.
Ensure timely billing for all services, including Employer of Record (EOR) and global payroll.
Verify invoice accuracy by cross-checking with local payroll data, client agreements, and employee contracts.
Collaborate with cross-functional teams - including Customer Success, Hiring, Offboarding, Support, and Sales - to ensure all billable items are properly captured and reflected.
Coordinate with the Product team on enhancements or fixes needed for invoicing systems and tools.
Ensuring any reconciliation breaks are thoroughly investigated and remediated on a timely basis, considering both tactical and strategic initiatives
Respond promptly and professionally to client inquiries related to invoices.
Support finance operations clean-up initiatives, such as reviewing and reconciling client accounts.
Identify recurring issues, billing discrepancies, or inefficiencies and propose process improvements.
Continuously look for opportunities to streamline the invoicing process and reduce errors.
Complete ad hoc tasks as assigned, including reporting and support for audit-related requests.
Perform other duties as required in alignment with Finance Operations initiatives and at the discretion of the Senior Finance Operations Manager.
Requirements
2-year accounting degree or equivalent experience preferred
Minimum 3 years of experience as a Finance, Payroll, or Accountant is required
English verbal and written communication skills are essential
Demonstrated ability to prioritize work to meet set deadlines
Strong time management, planning, and organizational skills
Ability to analyze and research data and resolve discrepancies
Ability to multitask in a deadline-driven environment and shift priorities as needed
Ability to seek out information and resolve issues
Comfortable working autonomously but within a team
High-level numeracy and reconciliation skills, with demonstrated attention to detail and accuracy.
Experience in processing a high volume of customer invoices.
Benefits
Startup environment:
RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn.
Growth opportunity:
This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Product Designer, you’ll lead product initiatives that deliver strategic impact.
Direct impact:
Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.
Autonomy and Accountability:
We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively.
Work for a Market Leader:
Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.
Leadership visibility:
Reporting into the Head of Product which means your projects will be strategic and business-critical.
Compensation and perks are great:
Competitive compensation. 100% remote work.
Culture:
You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further.
Location: Philippines
About the Role
We are seeking an experienced
Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)
with specialized, hands-on expertise in
athenaOne (AthenaHealth)
billing and revenue cycle workflows.
In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one.
Requirements
Key Responsibilities
1. Claim Follow-Up & Denial Resolution (Athena Collector)
Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards.
Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid.
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals.
2. Patient Billing & Inbound Phone Support
Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance.
Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone.
Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena.
3. Account Reconciliation & Charge Auditing
Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments.
Identify recurring billing errors or payer rules to help streamline practice revenue cycle management.
Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart.
Qualifications & Requirements
AthenaHealth Mastery (Non-Negotiable):
Direct, recent hands-on experience using
athenaOne / AthenaHealth
billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
Medical Billing Experience:
Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience.
Patient Accounts & Phone Skills:
Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity.
Revenue Cycle Literacy:
Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines.
Technical Setup:
Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Work Schedule:
Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time
Location: United States
Who we are:
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
Introduction:
We’re looking for a phone-first BDR to create new pipeline for our endpoint management and patch management platform. You’ll prospect for IT and security leaders, open conversations around endpoint visibility, patching, vulnerability reduction, and operational efficiency, and book qualified meetings for the sales team.
This role is best suited to someone with SaaS outbound experience who is comfortable making cold calls and learning a technical product. Experience selling endpoint management, cybersecurity, IT operations, infrastructure, backup, RMM, or MSP solutions is a must-have skill
What you’ll do
Build pipeline through cold calling, email, LinkedIn, and account research
Prospect IT and security buyers, including CIOs, CISOs, IT directors and managers, security leaders, IT infrastructure leaders, and endpoint teams
Identify challenges involving patching, endpoint visibility, vulnerability exposure, manual IT processes, and device management
Run effective opening conversations and qualify potential opportunities
Partner closely with Account Executives on account strategy and meeting handoffs
Maintain accurate prospecting and qualification notes in Salesforce
Test messaging and help improve the outbound process as the team grows
Requirements
What we’re looking for
Experience selling endpoint management, patch management, vulnerability management, cybersecurity, RMM, IT operations, backup, disaster recovery, or infrastructure software
At least 6–12 months of B2B outbound experience in an SDR, BDR, inside sales, or new-business role
Experience prospecting IT or security buyers, such as CIOs, CISOs, IT directors, infrastructure leaders, security leaders, endpoint teams, or MSPs
Comfortable using cold calling as a primary pipeline-generation channel
Experience creating net-new pipeline rather than primarily managing inbound leads or existing accounts
Able to understand a technical product and communicate relevant business value to IT and security professionals
Strong discovery, objection-handling, and written communication skills
Self-directed and comfortable working in a growing environment where every process may not already be established
Benefits
A collaborative environment encouraging you to own your domain and implement best practices
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: Colombia
Paired is a global recruiting agency that connects talented professionals with remote opportunities at companies around the world. Our mission is to help people find great jobs, wherever they are.
Paired is a global recruiting agency that connects talented professionals with remote opportunities at companies around the world. Our mission is to help people find great jobs, wherever they are.
About Our Client
Our client is a fast-growing e-commerce brand in the action sports and camera-mounting space. Its products help riders and athletes capture footage across motorcycle, motocross, mountain biking, cycling, snow sports, automotive, and other action sports.
Paid social is a major driver of the brand’s growth, and creative is one of its biggest opportunities to improve performance.
About Our Client
We’re looking for a Performance Creative Strategist to own the strategy behind paid social creative across Meta and other performance channels. You’ll use performance data, customer research, and clear hypotheses to decide what the team should produce next—and why.
You’ll build a steady pipeline of new concepts, turn insights into actionable briefs, and help the team identify and scale winning creative. This role focuses on performance creative strategy. It does not involve managing social media or buying media, and it goes beyond making content look good.
Responsibilities
Own the creative strategy for paid social across Meta and other performance channels.
Maintain a consistent pipeline of new concepts and variations for testing.
Review creative performance to identify winning hooks, formats, angles, products, audiences, and offers—and translate those findings into clear next steps.
Write detailed briefs for video ads, static ads, UGC, founder-led content, and product demos.
Develop hooks, scripts, headlines, calls to action, and messaging angles.
Collaborate with creators, video editors, designers, media buyers, and the founder to bring concepts to life.
Research customers, reviews, support conversations, competitors, trends, and adjacent markets to uncover creative insights.
Structure tests so the team can clearly understand what changed, why it changed, and what was learned.
Monitor creative fatigue and plan replacements before performance declines.
Adapt winning concepts across products, formats, audiences, and markets.
Keep concepts accurate to the products and on brand while moving the creative roadmap forward.
Requirements
Experience developing creative strategy for a performance-driven e-commerce brand or agency. This is the core requirement.
Strong understanding of Meta advertising and direct-response creative.
Ability to interpret ad performance data and use it to make creative decisions, not just produce reports.
Understanding of hooks, awareness levels, customer objections, offers, positioning, and purchase motivation.
Ability to distinguish a genuinely new concept from a minor visual variation.
Experience writing briefs, hooks, scripts, and ad concepts, and collaborating with creators, editors, designers, or media buyers.
Comfort giving clear, specific feedback and receiving direct feedback in return.
Strong organization across multiple products, audiences, and tests.
Strong written and spoken English.
Experience in action sports, motorcycles, cycling, cameras, or enthusiast products is a plus, but not required.
What Success Looks Like
The creative team knows what to produce next and why.
New concepts are ready before the pipeline runs dry, and briefs are clear enough to execute without unnecessary back-and-forth.
Creative decisions are backed by data, customer research, or a clear hypothesis.
Winning concepts are identified, analysed, and expanded quickly.
Failed tests still provide useful insights.
The number of profitable, scalable creatives increases over time.
Products are represented accurately, without misleading claims.
Creative output becomes more consistent without losing quality.
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
Location: Ethiopia; Pakistan; Jamaica; Costa Rica; Colombia; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Type:
Full-time
Job Summary
Are you a high-
energy
communicator with a drive for sales excellence? This is an opportunity to join an established leader in the outsourced SDR space with over 15 years of proven success. We are looking for a remote Sales Development Representative to act as the frontline for our US-based clients. You will leverage a sophisticated sales methodology and world-class tools to identify opportunities and drive revenue growth in the North American market. If you are determined, curious, and ready to build a career in SaaS sales, we want to hear from you.
Key Responsibilities
Execute high-volume outbound prospecting, averaging 50 targeted cold calls per day.
Research and identify key decision-makers within target accounts to build a robust pipeline.
Consistently achieve a monthly target of 10 qualified outbound opportunities.
Maintain meticulous records of all activity and lead status within Salesforce.
Collaborate with account teams to refine messaging and optimize outreach strategies based on market feedback.
Requirements
Experience working with US-based companies.
Ability to work fixed USA business hours (9:00 AM – 5:00 PM US Time Zone) regardless of your physical location.
Prior experience or a strong interest in SaaS sales and outbound prospecting.
Coachable mindset with a desire to master established sales methodologies.
Exceptional verbal and written communication skills.
High level of determination and resilience to handle the challenges of cold outreach.
Benefits
🎯 Performance-based incentives tied to SQL generation
🚀 Professional growth within a mature sales organization
🛠️ Opportunity to work autonomously with modern sales tools
💰Commission structure with high earning potential
🧠 Professional autonomy and independent work environment
УдалённоEthiopia; Pakistan; Jamaica; Costa Rica; Colombia; Dominican Republic; Ability to work fixed USA business hours (9:00 AM – 5:00 PM US Time Zone) regardless of your physical location
Location: Estonia
Freelance opportunity in Estonia!
Interested to join our Clinical Operations team as a Start Up Associate (SSU) with regulatory and start up experience in Estonia for 0.3 FTE?
Start Up Associate
is responsible for managing study start-up activities at country and sites’ levels under CTR via CTIS for Part 2 and as per other applicable country regulatory requirements and is accountable for the start-up country and site levels study start-up deliverables.
This is a position for the experienced Study Start-up Associate (SUA) in Estonia within Biomapas Clinical Operations team
.
You have energy and motivation to work in a highly motivated and dedicated CO and SSU teams and to gain more experience?
Submit your CV in the English language for consideration.
Responsibilities:
Perform and manage start-up activities for the assigned studies at country and site levels.
Prepare, submit, and track initial applications and amendments to Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable.
Manage official communication with Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable, prepare RFIs submissions packages to address authorities queries.
Advise study teams on local legislation from submission perspective, on import/export requirements;
Adapt trial materials (ICFs, labels, patient documents etc.) to meet local country requirements.
Compile IP release/Essential documents packages to ensure timely sites activation.
Support contract negotiations (CTAs) with sites/institutions.
Manage translation request and translations review of required for submissions local-language trial documentation.
Keep study management databases updated and file trial correspondence into the TMF as per SOPs and study plans.
Maintain ongoing status updates with study teams, sites, study PM team.
Requirements
Bachelor’s degree in Life Sciences, Nursing, or related field.
Fluent English language.
Minimum 2-3 years of recent actual experience with Start up activities in Estonia managing submission under CTR via CTIS.
Strong knowledge in clinical research regulatory requirements at country and global levels as per GCP.
Experienced user of Microsoft Office Suite.
Attention to detail and time-management skills.
Teamwork and collaboration within study teams as well as Clients/vendors as applicable.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$41.35
—
$62.02 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Hong Kong
ОфисSan Francisco, CA
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УдалённоLithuania; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Turkey; Czechia; Georgia; Croatia; South Africa; Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
seniorArgentina (Remote); Mexico (Remote); São Paulo, Brazil
San Francisco, CA | New York City, NY; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
seniorChicago, IL or Remote
leadSan Francisco, CA | New York City, NY
seniorNew York, NY, USA
headSingapore
УдалённоseniorPortugal; Poland; Croatia; Spain; Serbia; Turkey; Being a completely remote company, we’re working with people from different cultures across different time-zones
УдалённоPhilippines; Ukraine; Colombia; Kenya; Uruguay; Indonesia