Location: Argentina
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
This hands-on role combines
technical troubleshooting, automation, QA, and campaign operations
. You'll resolve integration issues, build automations, support partner onboarding, and ensure marketing campaigns and operational workflows run smoothly.
We're looking for a proactive problem-solver who can independently manage technical challenges, improve processes, and thrive in a fast-paced startup environment.
Key Responsibilities:
Troubleshoot technical issues reported by non-technical teams.
Investigate data discrepancies, integration failures, broken automations, and synchronization issues.
Build and maintain automations using Python, JavaScript, or TypeScript.
Troubleshoot CRMs, APIs, webhooks, integrations, logs, and databases, particularly GoHighLevel (GHL).
Build and maintain automated QA/testing workflows.
Use SQL and MongoDB to investigate and resolve data issues.
Identify recurring problems and implement solutions to prevent them.
Build simple dashboards and reports for non-technical teams.
Use AI tools to accelerate troubleshooting, coding, testing, and automation.
Requirements
3+ years of experience
in technical operations, technical support, automation engineering, QA automation, or similar roles.
Hands-on experience building
automations and integrations between multiple systems
.
Strong understanding of
REST APIs, webhooks, and system integrations
.
Proficiency in
Python, JavaScript, or TypeScript
.
Experience querying and troubleshooting databases using
SQL
;
MongoDB experience preferred
.
Experience troubleshooting CRMs and business systems;
GoHighLevel (GHL) is a strong plus
.
Experience with
automated QA/testing workflows
, root-cause analysis, and technical troubleshooting.
Ability to support non-technical teams and independently resolve technical issues.
Strong organizational skills and experience managing multiple projects and priorities.
Experience using
AI tools
to improve productivity and operational efficiency.
Excellent written and verbal English communication skills.
Proactive, resourceful, and comfortable working independently in a fast-paced environment.
Benefits
Competitive salary in USD
Fully remote work environment with flexible scheduling
Location: Basel, Switzerland
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English and German, professional working proficiency
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Marousi, Greece
Are you looking to start or further develop your career in networking and network security?
EUROPEAN DYNAMICS is looking for a
Junior Network Engineer
to join our Network Team and contribute to the operation and support of enterprise network infrastructures for large-scale projects worldwide.
The position offers hands-on exposure to enterprise networking and security technologies and the opportunity to develop experience across Cisco, HPE, Fortinet, F5, and other technologies while working alongside experienced network engineers.
Key Responsibilities
Support the day-to-day operation, monitoring, and troubleshooting of network infrastructure;
Assist with routing, switching, firewall, VPN, and network security activities;
Perform routine network administration, operational checks, and first-level troubleshooting;
Assist senior team members with network changes, upgrades, migrations, and new deployments;
Support the maintenance of network documentation, configurations, and operational procedures;
Participate progressively in infrastructure projects and more advanced networking and security activities as experience develops.
Requirements
Must Have Qualifications
Good understanding of IP networking and core networking concepts, including TCP/IP, subnetting, VLANs, routing, switching, and STP;
Basic understanding of routing protocols such as OSPF and BGP;
Basic understanding of firewalls, VPNs, and network security principles;
Good analytical and troubleshooting skills;
Strong interest in developing a career in networking and network security;
Ability to learn, work effectively within a team, and gradually take on greater technical responsibility;
Cisco CCNA or equivalent networking knowledge.
Nice to Have Qualifications
Previous professional, internship, or hands-on lab experience in networking or IT infrastructure;
Exposure to Cisco, Fortinet, or other enterprise networking/security technologies;
Fortinet certification or relevant security knowledge;
Exposure to network monitoring and troubleshooting tools;
Basic knowledge of cloud networking;
Basic scripting or automation knowledge (e.g., Python, Ansible).
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
JNE/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: APAC
About ConsenSys
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, enterprise-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
Why this role exists?
Our infrastructure is being built from the ground up — observability, deployment tooling, incident management and the systems that keep everything running reliably. We’re looking for someone early in their DevOps career who wants to learn by working on real code and infrastructure, alongside a small team of experienced engineers.
You’ll get hands-on experience across the full operational stack: deploying services, improving monitoring, automating repetitive work, troubleshooting issues and gradually taking ownership of more as you grow.
Your job is simple: learn quickly, ask good questions, build things properly, and become someone the team can rely on.
What you’ll do
- Help build and improve our code, infrastructure and process to make our java developers go faster
- Help build cloud deployment solutions for AWS and Azure
- Implement and support CI/CD pipelines in Github Actions
- Setup monitoring and tracking tools to support developer teams
- On a daily basis you will be part of an agile, often multinational scrum team delivering high standard production software
Would be great if you brought this to the role
- Tertiary qualification in Computer Science or related discipline
- Teamwork, flexibility, initiative, communication and organization
- Willingness to constantly learn & improve, challenging yourself to stay at the top of your game
- Ability to bring back any learning and advocate for or implement improvements to troubleshooting documentation or software
- Ability to debug, optimize code, and automate routine tasks
- Experience in Systems Engineering on Linux/Unix Systems
- Excellent verbal and written communication in English
Bonus points for
- Experience with Kubernetes
- Experience with a cloud environments such as AWS, Azure or Google Cloud
- Experience with automation systems like Ansible, Chef or equivalent
- Understanding of blockchain technology, especially Ethereum
Don't check all of the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
Working at Consensys
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Product Research
Location: Remote US
Compensation Range: $170,000.00 to
$185,000.00 base plus bonus and equity
What You’ll Do:
Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself.
Responsibilities:
Operate a proven industry-leading Security Awareness Training phishing program.
Be the security expert designing and building phishing scenario emails & landing pages that simulate real cyber attacks for thousands of SAT learners. Every simulation is paired with coaching that shows learners the social engineering tells, how the learner can develop skills to identify social engineering tradecraft, the indicators, like hovering a link before clicking or receiving an unexpected email. Craft a growing library of common indicators and write new ones when a scenario calls for it.
Comfortable scripting and coding to build proofs-of-concept and tooling with a keen eye for creating pixel-perfect simulated phishing emails & landing pages using HTML, CSS, JavaScript, & React. Take pride in delivering simulations impossible to distinguish from real tradecraft. The details are the job.
Identify emerging social engineering tradecraft from attack patterns, email metadata, and web expertise. Today ClickFix attacks and variants dominate the threat landscape, but relentless hunger to get ahead of attacker tradecraft will mean translating the shifts in attacker tactics that matter into what the program teaches. Evolve deliverables with the tradecraft.
Automate by default, evolving + expanding phishing content generation as an AI-powered system using Claude Code.
Expand the program into new regions, more languages, more tailored content, and new kinds of learning experiences with the guidance of the Product Manager and Principal Product Researcher.
Triage reported phishing emails, internal and external security incidents surfacing threat insights and trend analysis in the Huntress Threat Report, threat advisories, social media engagements, webinars & conference talks, resulting in strategic security awareness outreach campaigns.
Align with the Principal Researcher to deliver unified Security Awareness Training and phishing program outcomes.
Proven organizational and project management skills, with a keen attention to detail and sense of urgency to deliver an exceptional product under tight deadline pressures.
Eagerness to engage, report, and be accountable to executive stakeholders.
Passion to translate your expertise in technical & nontechnical ways to deliver impactful security outcomes that protect the 99%.
What You Bring To The Team:
Proficiency with HTML, CSS, Javascript & React, Angular, or Vue
Proficiency with Claude Code, Codex, or Cursor with impressive projects to prove it
Experience in manually building phishing simulation deliverables like emails and landing pages, simulating phishing attacks, then analyzing & reporting simulation results
Experience triaging reported phishing emails, security incidents, and identifying trends + patterns
Experience in analyzing, tracking, and defending against phishing attacks
Experience identifying emerging tradecraft
Social engineering experience, coursework, training, certifications
Experience innovating training content
Experience with eLearning design and development
Experience developing marketing content for social media, YouTube, blogs & reports
Spanish language skills desired, but not required
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote - Europe
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
Following Consensys's strategic transition into two independent entities (MetaMask for consumer platforms and Consensys focusing on protocols and institutional infrastructure), we are seeking an experienced Security Operations Center (SOC) Analyst to join our security organization. Consensys powers the core infrastructure driving the decentralized web, including Linea mainnet and the open-source Lineth ZK rollup stack recently donated to Linux Foundation Decentralized Trust. The SOC Analyst will be responsible for architecting, building, and operating a comprehensive 24/7 monitoring and alerting ecosystem across our entire digital asset footprint.
This role spans enterprise IT SaaS environments, core blockchain infrastructure, and Web3 smart contract security. The SOC Analyst will bridge traditional cybersecurity operations with cutting-edge Web3 threat detection, protecting our corporate IT stack (JumpCloud, AWS, Google Workspace, GitHub, Notion, Zoom), Linea mainnet infrastructure, and ecosystem DeFi protocols against emerging cyber threats and exploits using tools such as Hypernative, Hexagate, and Blockaid.
WHAT YOU’LL OWN
1. Enterprise IT Security & SaaS Monitoring
- Architect and maintain centralized log collection, SIEM integration, and incident response services across AWS (utilizing Amazon GuardDuty and AWS CloudTrail) and corporate IT services including JumpCloud, Google Workspace, GitHub, Notion, and Zoom.
- Develop custom detection rules and alert logic to detect unauthorized access, privilege escalation, credential compromise, and anomalous user activity.
- Ensure complete security logging visibility, audit readiness, and access control management across all corporate platforms.
2. Infrastructure & ZK-Rollup Monitoring (Linea & Lineth)
- Establish real-time security monitoring for Linea mainnet and the open-source Lineth ZK rollup stack (including Besu execution layer, Maru consensus, coordinator, and provers).
- Monitor RPC endpoints, sequencer performance, L1/L2 messaging reliability, state root finalization, and infrastructure telemetry.
- Collaborate with the DevOps team and core engineering teams to detect and mitigate infrastructure threats, DDoS attacks, and zero-day vulnerabilities.
3. Web3 & Smart Contract Threat Detection
- Implement and tune real-time Web3 threat monitoring platforms including Hypernative, Hexagate, and Blockaid.
- Build automated alerts to detect suspicious smart contract interactions, flash loan attacks, reentrancy exploits, liquidity drains, and unauthorized bridge activity on Linea mainnet.
- Perform onchain forensics and transaction trace analysis to safeguard ecosystem DeFi protocols and institutional assets.
4. Incident Response & Threat Hunting
- Serve as a primary responder for security alerts originating from IT SaaS, cloud infrastructure, and Web3 protocol layers, utilizing Grafana Cloud IRM to manage on-call rotations and incident management.
- Lead triage, investigation, containment, and post-mortem root cause analysis for confirmed security incidents.
- Proactively conduct threat hunting across system logs, cloud environments, and onchain transaction streams.
5. Security Automation & Detection Engineering
- Automate incident response playbooks and triage workflows using SOAR tools and custom scripts (Python, Go, Bash).
- Continuously refine detection rules to reduce false positives and improve Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR).
- Integrate automated containment mechanisms across access management, cloud IAM, and Web3 security providers.
6. Compliance, Governance, and Reporting
- Maintain detailed incident records, forensic evidence, and documentation in alignment with SOC2 and ISO compliance frameworks.
- Prepare security operational metrics, alert volume analysis, and threat reports for leadership.
- Ensure compliance with corporate security policies and access controls across all environments.
7. Threat Intelligence & Ecosystem Collaboration
- Monitor Web3 threat landscapes, tracking emerging smart contract exploit techniques and threat actors targeting L2 ecosystems.
- Coordinate with external security researchers, bug bounty programs, and Web3 security alliances to share intelligence.
- Participate in incident response drills, security reviews, and audit remediation with external security partners.
WHAT WE ARE LOOKING FOR
- 3–5+ years of experience in Security Operations, Detection Engineering, or Incident Response within cloud-native or Web3 environments.
- Hands-on experience configuring and maintaining monitoring, threat detection, and incident analysis services for AWS (such as Amazon GuardDuty and AWS CloudTrail) and enterprise IT platforms (JumpCloud, Google Workspace, GitHub, Notion, and Zoom).
- Direct experience using Web3 security and onchain monitoring tools such as Hypernative, Hexagate, and Blockaid.
- Deep technical understanding of Ethereum, L2 scaling architectures, ZK-rollups (Lineth stack, Besu execution, prover systems), and smart contract vulnerabilities.
- Proficiency in log management, monitoring platforms (such as Grafana), SIEM/SOAR platforms, and scripting languages (Python, Go, Bash, or SQL).
- Familiarity with SOC2, ISO 27001, NIST, or SANS security frameworks.
- Strong communication, problem-solving, and analytical skills in a fast-paced, remote-first environment.
BENEFITS OF THIS ROLE
- The opportunity to safeguard cutting-edge Web3 and ZK-rollup infrastructure at the forefront of blockchain technology.
- A dynamic and collaborative work environment with a passionate and talented team.
- Competitive compensation package, including salary, benefits, and performance-based incentives.
- A platform to influence the future of decentralized technologies and financial systems.
REPORTING STRUCTURE
- Reports to: Head of Security.
- Team: Working closely with our dedicated DevOps team, Head of Security, and Site Reliability Engineer, this role will serve as the founding member of the incident response team.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution that captures the state of a customer's server
for easier troubleshooting
A tool that turns log files into interactive tables so you can easily sort and filter columns
Functionality for ChatOps
that makes it easier to identify user accounts on the GitLab.com platform
What you’ll do
Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers.
Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities.
Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators.
Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence.
Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety.
Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline.
Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements.
Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same.
What you’ll bring
Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities.
Ability to create and implement processes and procedures that improve team efficiency.
Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development.
Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills.
Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel).
About the team
We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the
Support team handbook page
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Georgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We're looking for a Junior Cybersecurity Specialist to join our Security Team.
This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure.
In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help.
We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork.
Working hours: Business hours, EET/EEST time zone.
You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work.
Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS.
Tasks
Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.);
Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure;
Develop, implement new, and update existing security measures for the protection of corporate infrastructure;
Support the identity and access management process;
Formation of a knowledge base for the operation of products and services;
Assist the security analytics with the incident response process;
Collaboration with the Ops and Infrastructure teams in terms of asset security.
Requirements
1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering;
Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices;
Technical knowledge of network protection and network Device Hardening;
Automation skills (Bash, Python);
Understanding how computer attacks occur;
Passion for developing in cybersecurity;
Ability to work in a team, listen, and learn independently;
Competent written and verbal communication skills (Russian C1 and English B1);
Have a good analytical mindset for problem-solving.
Nice to have
Background in cybersecurity;
Experience using AI tooling for technical/cybersecurity tasks;
Experience in vulnerability analysis;
Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.);
Understanding the tactics and techniques of intruders and how to defend against them.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Ищу Senior DevOps Engineer в международную fintech-компанию, развивающую инфраструктуру и технологии для FX/crypto-продуктов.
Задачи:
— развитие production-инфраструктуры
— развитие Kubernetes-среды
— развитие CI/CD и GitOps-процессов
— мониторинг и troubleshooting production-инцидентов
Требования:
— 7+ лет в DevOps / SRE / Platform Engineering
— сильный production-опыт с Kubernetes и AWS
— опыт с Terraform, GitOps, Linux, networking
— хороший рабочий английский
Плюсом:
— DevSecOps
— Ansible
— Golang
Условия:
— компенсация обсуждается индивидуально, ориентируемся на ожидания кандидата
География: весь мир
Язык: английский, уровень хороший рабочий
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Department overview:
IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries.
The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers.
What you’ll be doing:
As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia. You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs.
You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment.
This position is an office-based role at SIEEs head office which is located in Central London
Key Responsibilities
Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes
Cooperation with wider technical teams in solving technical and quality issues reported in the field
Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy
Provide technical guidance and support for new product introduction and launch
Support implementation of new operational set up and maintenance of repair processes
Review and distribute technical requirements to repair centres and ensure compliance
Support users of internal bespoke applications and assist troubleshooting
Provide training on new models, new equipment or techniques to our repair centres when required
Drive process improvement initiatives with our repair partners and achieve KPI targets
Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding)
Prepare material for technical meetings and follow up on items
Provide analytical ad hoc support where required
What we are looking for:
2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job)
Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes
Understanding and interpretation of hardware faults at circuit board level and diagnostics
Possess a good understanding of electronics equipment & tools
Have a technical mind-set and enjoy solving technical problems
Has experience troubleshooting electronic products and electronic embedded systems
Has a technical background in predominantly hardware but also software
Has experience introducing new technical equipment into an established repair environment
Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out
Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines
Be motivated to work under own initiative and as part of a team
Be able to work in a fast and efficient manner
Be able to produce high-quality work with great attention to detail
Be a fast an efficient computer user, with solid experience with MS Office
Basic project management skills are desirable such as planning and monitoring progress
Have an appreciation of data analysis and able to determine trends
Useful Skills and Ability
Knowledge of an additional European language, or experience of working in a multi-lingual environment
Good technical understanding and ability to learn the use of new tools quickly
Experience in the consumer electronics sector
Strong financial acumen
Experience in using Confluence web based application
Experience in using Jira software application
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you will:
Work on messaging email cases submitted by both individual developers and major brands.
Assist customers with troubleshooting message deliverability issues and debug customer code.
Speak with a customer on the phone and chat in order to guide them through the development of their SMS application.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
A firm understanding of the technology stacks common to the Web ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— принимать и обрабатывать входящие заявки;
— консультировать пользователей по рабочим вопросам;
— работать с информацией в корпоративных системах;
— соблюдать установленные стандарты обслуживания.
Требования:
— грамотная речь и внимательность;
— ответственность и пунктуальность;
— уверенное владение компьютером;
— стабильный доступ к интернету;
— готовность соблюдать рабочий график.
Условия:
— удалённый формат работы;
— официальное трудоустройство;
— своевременные выплаты;
— обучение перед началом работы;
— поддержку наставника;
— понятные рабочие процессы.
Оформление:
После успешного прохождения этапов отбора кандидат получает информацию о условиях договора и порядке официального оформления. Документы, необходимые для заключения трудового договора, запрашиваются только на соответствующем этапе оформления. Паспортные данные, предоставленные при трудоустройстве, надежно защищены и хранятся в защищенной базе данных с соблюдением необходимых требований конфиденциальности и безопасности.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- DevOps Engineer
- Location: Espoo, Finland
- Department: Missions
- Reports to: Director of Delivery and Support
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required as well as NATO level security clearance)
WHY THIS ROLE MATTERS:
As a DevOps Engineer your core purpose is to keep mission systems running smoothly by deploying ICEYE software, troubleshooting issues, and continuously improving processes and documentation. This work directly supports the success of ICEYE's Mission business line customers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Team Specific
- Software and Hardware Delivery: Delivering ground segments (the "brain" of satellite operations, processing satellite data into images) to Mission business customers.
- Technical Support: Providing technical support for both satellite and ground segment systems for Mission customers. Issue analysis and problem solving.
- Maintenance and Upgrades: Performing planned maintenance and software upgrades for customer on-premise systems (actual software development is handled by the Engineering organization).
- Continuous Improvement: Contributing to continuous improvement to promote the efficiency and effectiveness of the team’s mission.
Role Specific
- Ensures ground segment systems reliably deliver satellite data and imagery to Mission customers.
- Maintains uninterrupted operations by proactively supporting and upgrading customer on-premise environments.
- Rapidly resolves technical issues to minimize downtime and protect mission-critical services.
- Builds trust with customers through responsive technical support and seamless deployments.
- Drives continuous improvement by collaborating across teams and refining operational processes.
WHAT WE’RE LOOKING FOR
1. Technical Expertise: A strong dual foundation in both software development and DevOps principles, at least 5 years of professional experience with a focus on deployment, configuration, and operational management of software services, particularly within Kubernetes. Experience taking technical responsibility for a high-availability service.
2. Communication: Excellent communication skills in both spoken and written English, enabling effective collaboration within an international team and with customer technical representatives.
3. Qualifications: A Master’s or Bachelor's degree in Computer Science or a related field.
4. End-to-End System Diagnosis: Exceptional troubleshooting skills with the ability to diagnose complex issues across the entire stack—from underlying hardware and all layers of networking, up through vSphere, Linux, Kubernetes, and the applications themselves.
5. Adaptability: Ability to participate in on-call rotation after 6 months onboarding is expected.
The Technical Stack that you will be working with: Kubernetes (SUSE Rancher), Helm, on-prem/hybrid cloud deployments (VMware), Infrastructure as Code and automation (Ansible, Terraform, Bash, Python, Go), secrets management (OpenBao/Vault), Grafana observability, containerized PostgreSQL and InfluxDB administration, and REST API integrations.
APPLICATION PROCESS
- Talent Attraction interview
- Technical Interview
- Interview with Director Delivery & Support
- Interview with SVP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is 5000 - 5900 EUR per month (gross) contingent on your experience level, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
О компании и команде
Мы ищем инженера, который присоединится к нашему отделу системного администрирования.
Предстоит обеспечивать бесперебойную работу ИТ-инфраструктуры и оргтехники, а также заниматься монтажом слаботочных систем.
Это отличная возможность для инженера, который любит не только работать с софтом, но и «пощупать» железо руками.
Наши ожидания от кандидата:
— Уверенное владение ОС Windows (на уровне продвинутого пользователя/администратора).
— Опыт диагностики и ремонта оргтехники.
— Практический опыт прокладки слаботочных сетей (СКС).
— Образование: высшее техническое или средне-специальное (ИТ, прикладная информатика).
— Опыт работы по специальности: не менее 3 лет.
Чем нужно будет заниматься:
— Установка и настройка операционных систем Windows/Linux на рабочие станции пользователей.
— Установка и сопровождение прикладного ПО.
— Сборка, диагностика и ремонт компьютерной техники и ноутбуков.
— Обслуживание и ремонт периферийного оборудования (ИБП, МФУ).
— Проведение монтажных работ по слаботочным системам (СКС).
Что мы предлагаем:
Оформление:
— Трудовой договор, бессрочный, в соответствии с ТК РФ.
Испытательный срок:
— 3 месяца.
Бонусы:
— После успешного прохождения испытательного срока — присоединение к программе ДМС и обучение за счет компании.
Комфортные условия:
— Работа в офисе, в шаговой доступности от метро.
Задачи:
— проектирование, построение и поддержка отказоустойчивой инфраструктуры
— администрирование и траблшутинг Kubernetes-кластеров
— разработка и поддержка CI/CD пайплайнов для автоматизации сборки и доставки кода
— внедрение и развитие практик Observability (мониторинг, логирование, трассировка)
— обеспечение безопасности инфраструктуры и пайплайнов (DevSecOps)
— оптимизация производительности и стоимости облачных ресурсов
— участие в решении самых сложных инцидентов
— взаимодействие с командами разработки для решения технических задач
Требования:
— опыт работы в DevOps/SRE от 4–5 лет
— глубокие знания ОС Linux (администрирование, траблшутинг, работа с ядром, netfilter/iptables)
— экспертиза в работе с Docker и Kubernetes (включая Helm, Kustomize)
— уверенное владение IaC-инструментами: Terraform, Ansible (или SaltStack, Puppet)
— опыт построения CI/CD пайплайнов (GitLab CI, Jenkins, TeamCity)
— навыки работы с системами мониторинга и логирования: Prometheus, Grafana, Loki, ELK Stack
— опыт работы с облачными провайдерами (AWS, GCP, Azure, Yandex Cloud)
— навыки скриптинга на Bash/Python для автоматизации
— понимание принципов информационной безопасности (DevSecOps)
— опыт работы с базами данных (PostgreSQL, MySQL) и системами очередей (Kafka, RabbitMQ)
УдалённоseniorГеография найма не уточнена
Basel, Switzerland
juniorMarousi, Greece
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