Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal or London, UK
About the Role
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve.
Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
Compensation
● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London, United Kingdom
Workplace: onsite
Inspire Future Business Leaders. Lead with Creativity. Deliver Real-World Impact.
Are you an experienced Higher Education professional with the subject expertise and academic leadership skills to shape the next generation of business professionals?
The London College of Contemporary Arts (LCCA) is seeking a Subject Lead – Business Management to join us in January and take ownership of a key curriculum area within our Business School.
This is an exciting opportunity to lead curriculum development and academic delivery across the BA Business Management programme, helping to create an engaging, inclusive and industry-relevant learning experience.
You will combine teaching with subject leadership, supporting academic colleagues, strengthening academic standards and helping students develop the knowledge, confidence and practical skills needed to succeed in the modern business world.
About LCCA
At LCCA, we believe education should go beyond the classroom.
Our teaching philosophy combines academic excellence with real-world industry experience, ensuring students graduate with the confidence, knowledge and practical skills needed to succeed in their chosen careers.
We are proud of our diverse student community and are committed to creating an inclusive environment where every student feels supported, valued and empowered to reach their full potential.
About the Role
As Subject Lead, you will play a central role in the design, development and delivery of the BA Business Management programme.
Working closely with the Course Director and wider academic team, you will lead curriculum innovation within your subject area and ensure that teaching remains academically rigorous, engaging and relevant to current industry practice.
You will contribute to teaching across undergraduate levels while supporting colleagues to deliver a consistent and high-quality student experience. You will also help oversee assessment, standardisation, quality assurance and academic enhancement activities.
The role will support curriculum delivery across areas including:
Marketing, digital transformation and e-business
Leadership, management and organisational behaviour
Entrepreneurship and innovation
Strategy, sustainability and global business
Business finance and economy
Our delivery model is flexible and responsive to the needs of our students. Teaching takes place across weekdays, evenings and weekends, with colleagues participating in an agreed rota.
Key Responsibilities
You will:
Lead the design, development and delivery of modules within Business Management and Entrepreneurship.
Teach and assess students across undergraduate levels.
Support student engagement, progression, retention and attainment.
Ensure teaching materials and learning activities are inclusive, engaging and academically rigorous.
Lead key aspects of programme delivery, including assessment, moderation, standardisation and quality assurance.
Support and collaborate with academic colleagues to enhance teaching practice.
Embed experiential learning, reflective practice and continuous feedback throughout the curriculum.
Promote the use of contemporary industry insight and real-world business challenges within teaching.
Build and maintain links with industry to enrich the curriculum and strengthen student employability.
Contribute to curriculum review, course monitoring and continuous academic enhancement.
Support academic governance and regulatory processes.
Maintain accurate and timely academic records.
Engage in research, scholarship or professional practice to maintain current subject expertise.
Contribute to a positive, inclusive and collaborative academic culture.
About You
We are looking for a passionate educator and subject specialist who can combine academic leadership with engaging, student-centred teaching.
You will be comfortable working in a fast-paced environment and able to balance teaching, curriculum development, quality assurance and colleague support.
Essential Requirements
You will have:
A degree and postgraduate qualification in Business Management, Entrepreneurship or a closely related discipline, or equivalent professional experience.
A recognised teaching qualification, such as a PGCert in Higher Education or equivalent.
Experience teaching and assessing students in Higher Education.
A strong track record of curriculum design and the delivery of engaging learning experiences.
Experience contributing to or leading an academic programme, module or subject area.
Knowledge of assessment, moderation, academic standards and quality assurance processes.
An understanding of student engagement, progression, retention and attainment within Higher Education.
The ability to support and collaborate effectively with academic colleagues.
Strong communication, organisational and problem-solving skills.
A commitment to inclusive teaching, equality, diversity and widening participation.
Desirable Requirements
It would be advantageous if you have:
Fellowship of Advance HE at FHEA level or above.
A PhD or other higher research degree in a relevant discipline.
Experience leading curriculum development or programme enhancement.
Strong professional or industry connections within business-related fields.
Relevant commercial, consultancy or entrepreneurial experience.
Experience supporting diverse or international student communities.
The Qualities You Will Bring
You will be:
Student-centred, with a commitment to inclusive and engaging teaching.
Innovative in your approach and confident bringing new ideas to life.
Collaborative and supportive, with the ability to inspire students and colleagues.
Organised and adaptable, with the ability to manage competing priorities.
Committed to academic quality and continuous improvement.
Passionate about preparing students for successful, real-world careers.
Why Join LCCA?
Join a growing Higher Education provider with ambition and momentum.
Be part of a creative, collaborative and inclusive academic community.
Work in an environment where industry practice and education intersect.
Influence the development of future-focused business education.
Play a key role in shaping student experiences, outcomes and employability.
Contribute to curriculum innovation and academic enhancement.
Access professional development, training and career progression opportunities.
What We Offer
Competitive salary
Annual leave entitlement
Pension scheme
Season Ticket Loan, subject to eligibility
Vision Express Eye Care Vouchers
Professional development and training opportunities
Employee wellbeing support and counselling services
Employee discounts and rewards platform
Refer-a-friend scheme
Career progression opportunities
Staff social events and networking activities
Career Development and Progression
At LCCA, we are committed to investing in our people and supporting long-term professional development within Higher Education.
As Subject Lead, you will have opportunities to broaden your experience across curriculum leadership, academic quality, programme development and educational management.
The role can support progression into positions such as:
Course Director
Associate Dean
Academic Director
Learning and Teaching Lead
Academic Quality Lead
Higher Education Leadership Roles
As a growing institution, we encourage colleagues to develop new skills, undertake further qualifications and explore opportunities for internal progression.
Our Approach
LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
We are committed to providing reasonable adjustments for candidates who require support during the recruitment process.
Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
to discuss any adjustments you may need.
Right to Work
Applicants must have the right to work in the UK.
Please note that LCCA is unable to provide visa sponsorship for this position.
Additional Information
LCCA operates seven days a week. Evening and weekend teaching will therefore be required as part of an agreed rota.
Apply Now
If you are passionate about outstanding teaching, academic leadership and preparing students for successful careers in business, we would love to hear from you.
Click Apply to submit your application and help us bring business education to life at LCCA.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As an AEO/SEO Content Writer at OnePay, you’ll own the words behind our blog and landing pages, turning banking, credit building, investing, and rewards into content that’s clear, accurate, and impossible to bounce from, and that ranks.
This isn’t “write and publish.” You’ll work from keyword and search-intent research, move through a regulated-industry editorial process, and keep iterating based on what performs. You’ll work alongside our in-house SEO Lead and external SEO agency, turning their research and strategy into copy that’s ready to publish and built to win.
If you’ve written for a bank, fintech, or other regulated financial brand and know how to balance compliance, clarity, and conversion, this is your role. You will:
- Write blog posts and landing page copy for OnePay’s core products: banking, credit building, credit cards, investing, crypto, and rewards
- Turn keyword research and search-intent briefs into sharp outlines, then into polished, published copy
- Build landing pages that convert, with clear value props, scannable structure, and calls to action people click
- Partner with SEO and growth to spot content gaps and prioritize topics by traffic and business impact
- Work with Legal and Compliance so every piece is accurate and properly reviewed before it goes live
- Shape and evolve the OnePay voice: approachable, plain-spoken, never jargon-heavy, even when the topic is technical
- Refresh existing content as search performance, products, and regulations change
- Dig into analytics and SEO tools, then use what you learn to make the next brief better
YOU BRING
- 5+ years as an SEO or content writer, with a published portfolio that performs in search
- Experience writing for a fintech, bank, credit union, or other regulated financial company, including compliance review cycles and working directly with Legal and Compliance on approvals
- Strong on-page SEO: keyword research, search intent, internal linking, metadata, and content structure, plus fluency with tools like Ahrefs/Semrush, Google Search Console, and a modern CMS
- Writes conversion-focused landing page copy, not just blog posts that rank, and works from SEO briefs without losing voice or clarity
- Sharp editor with obsessive accuracy on numbers, terms, and disclosures, who can explain credit building, investing basics, BNPL, and rewards simply without dumbing them down
- Curious about where search is headed (AI Overviews, ChatGPT, Claude, Perplexity), and willing to partner with PR on on-brand, review-ready LinkedIn copy
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote
Workplace: Remote
More than 30,000 subscription apps run on Adapty: $5B in revenue tracked, 4B users served, 80B API calls a month. That's one of the richest datasets in the app economy. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
WHY THIS ROLE MATTERS
Adapty's Flow & Paywall Builder lets app teams generate onboarding flows and paywalls with AI, test them, and ship without an App Store release. It has its own go-to-market team, budget, and lead target, and content is how app founders and growth leads first hear about it: research built on Adapty data, lead magnets, webinars, case studies.
You'll own that content. The first three months are hands-on: you write and ship every piece yourself, learn the product and the audience, and find out what brings leads. From month four, you run the content plan for the Builder and decide what to scale and what to cut.
WHAT YOU'LL DO
- Ship a data-led research piece every two weeks and turn it into a lead magnet: a gated report, an interactive tool, a Claude skill. You pull the data from our internal analytics and find the story
- Repurpose every piece for LinkedIn through employee advocacy: posts for the product owner's personal account and the team's
- Turn every webinar into a campaign, not a one-off: you set the angle, write the Luma page and promo, and afterwards cut it into a recap, LinkedIn clips and a follow-up that keep it working as a lead magnet
- Interview customers and write case studies with real numbers
- Track which content brings leads from target accounts and report it weekly
- From month four, own the Builder content plan
ABOUT YOU
- 3+ years in B2B SaaS content, ideally for a technical or data-heavy product
- You've published research or benchmark reports you drove yourself, and you know what they brought: downloads, leads, demos
- You get numbers on your own: dashboards, SQL or AI tools, no waiting on an analyst
- You've packaged a webinar or event from promo to follow-up, not only written the recap
- You've written case studies from your own customer interviews
- You use AI in your workflow, and your copy still doesn't read like AI
- Strong written English for a technical audience
NICE TO HAVE
- Mobile apps, subscriptions, ad tech, MMP or dev tools background
- You know paywalls, onboarding, and A/B testing from the inside
- Worked in a pipeline-driven or ABM marketing team
- SEO basics: keyword research, Google Search Console
- Your own audience on LinkedIn, X, or Substack
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Location: Abidjan, Ivory Coast
⭐️ LA SANTÉ N'ATTEND PAS.
Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre.
Nous existons pour mettre fin à cette attente.
Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution.
En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030.
Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays.
⭐️ VOTRE MISSION
Nous sommes ravis de recruter un(e) Business Development Representative (BDR), une formidable opportunité pour démarrer ou développer votre carrière commerciale chez Alan !
Vous rejoindrez une équipe de 12 personnes au bureau d’Abidjan.
Vous serez responsable de la prospection et la prise de contact jusqu’à la découverte des besoins des prospects.
Nous attendons que vous adoptiez une approche pédagogique avec les prospects (Smart), tout en définissant, pour chacun d’entre eux, la meilleure stratégie personnalisée et de proximité (Soft). (en savoir plus https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas). Cette méthode garantit que l’expérience vécue par le prospect fait partie intégrante de l’expérience client globale d’Alan, en la rendant agréable et enthousiasmante pour chacun.
En tant que Business Development Representative, vous développerez les compétences essentielles de la vente :
- Élaborer une stratégie de prospection efficace
- Comprendre les spécificités d’un marché
- Susciter l’intérêt des prospects grâce à différents canaux, notamment l’email, les réseaux sociaux et les appels directs
Cette expérience pourra vous préparer à une mobilité interne vers des postes d’Account Executive, de Customer Success Manager ou de Key Account Manager.
Pour en savoir plus sur le rôle de Business Development Representative chez Alan, découvrez le témoignage de Matthieu https://www.youtube.com/watch?v=6tOXX8q6leY, membre de l’équipe et consultez cet article https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas consacré à notre approche unique de la vente.
⭐ EST-CE VOUS QUE NOUS CHERCHONS ?
Vous serez particulièrement à votre place si vous :
- Êtes autorisé(e) à travailler en Côte D’Ivoire, et êtes basé(e) à Abidjan ou prêt(e) à vous y installer
- Parlez français couramment
- Avez un anglais avancé
- Êtes diplômé(e) d’un Bachelor / Licence (Bac +3) ou disposez d’une expérience équivalente
- Avez une première expérience en vente, en business development ou dans un rôle en contact direct avec des clients
- Êtes enthousiaste, motivé(e) par notre mission et désireux(se) de partager notre ambition
- Aimez travailler en équipe, êtes organisé(e) et savez gérer plusieurs missions simultanément
- Avez envie d’apprendre, de progresser et de prendre progressivement de nouvelles responsabilités
🎁 AVANTAGES
- Type de contrat : CDI (avec 3 mois de période d’essai renouvelable une fois)
- Sur site, dans nos bureaux d’Abidjan, en collaboration étroite avec une équipe locale passionnée.
- Tous les outils nécessaires pour donner le meilleur de vous-même.
- Une assurance santé complète via Alan pour vous et votre famille.
- Des opportunités d'apprentissage et de formation : une politique RH flexible, des budgets pour les livres et les conférences.
La grille de rémunération de ce poste est adaptée aux marchés sénégalais et ivoirien, et diffère de celle pratiquée en France - vous trouverez la grille ici https://alan.com/en/careers/a/salary-equity - pour ce rôle, nous recrutons en Pay scale A - Level range 2-4
🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES
Si cette opportunité vous intéresse mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Tout le monde devrait se sentir libre de postuler !
Rappelez-vous, ceci est un guide, pas une liste exhaustive. Nous serons ravis de recevoir votre candidature.
🔖 Consultez nos pages À propos d’Alan https://alan.com/about et Carrières https://alan.com/careers, ainsi que notre page Medium https://medium.com/alan, notre blog https://blog.alan.com/ et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm pour en savoir plus.#LI-DNP
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a Technical Product Marketing Manager who can pick up any Baseten product and explain it clearly to the people who buy it. Baseten sells dedicated inference, Model APIs, training and post-training, and the enterprise platform that ties them together. The work behind each one is the same: understand how the product works, know where it stands against the alternatives, and write about it well enough that an ML engineer trusts it and a buyer acts on it.
We’re hiring for this role across multiple product lines. You’ll work on whichever launch, narrative, or competitive gap matters most at the time, partnering closely with Product, Engineering, Sales, and the rest of product marketing. It’s a good fit for someone who ramps on technical products quickly and wants to be the person who figures out the story.
WHAT YOU’LL DO
Positioning & Technical Narrative
- Own positioning and messaging for Baseten products across inference, Model APIs, training and post-training, and the core platform, written for ML engineers, platform teams, and executive buyers.
- Work closely with Product and Engineering to understand architecture, tradeoffs, and roadmap, and make sure every technical claim is accurate and backed by how the product actually behaves.
- Keep product-level messaging consistent with Baseten’s platform narrative so each product story supports the others.
- Write messaging that is technically credible without getting lost in implementation detail.
Launches & Go-to-Market
- Build and run launch plans for new products and major capabilities, from internal enablement through external announcement.
- Decide what deserves a full launch and what should ship through docs, sales enablement, or targeted customer outreach.
- Create launch assets including messaging briefs, landing pages, technical blog posts, demo storylines, sales decks, one-pagers, and FAQs.
- Partner with Demand Gen, Sales, Solutions, and Customer Marketing to turn product capabilities into campaigns and deal support.
Competitive & Market Insight
- Track the competitive landscape across inference providers, model API companies, hyperscalers, and internal DIY platforms, including pricing, packaging, launches, and messaging.
- Turn that analysis into a clear point of view on where Baseten wins and loses, and use it to sharpen positioning.
- Talk to customers and sellers to understand buying criteria, objections, and deal blockers, and bring what you learn back to Product and Marketing as concrete recommendations.
Sales Enablement
- Build battlecards, competitive talk tracks, objection-handling guides, and product training that sellers actually use.
- Work with Sales and Solutions to find enablement gaps and close them.
WHAT WE’RE LOOKING FOR
- 4+ years in product marketing, technical marketing, or developer marketing, with at least 2 of those years marketing to developers or technical buyers at an infrastructure, developer tools, cloud, data, or AI company.
- Strong writing. You can take a dense technical topic and make it clear without oversimplifying it, and you have samples to show.
- Technical fluency. You’re comfortable reading docs, asking engineers specific questions, and getting up to speed on concepts like inference, autoscaling, fine-tuning, and open- vs. closed-weight models.
- Hands-on competitive analysis experience: you’ve compared products in depth, formed a view, and used it to change positioning, messaging, or how a deal was sold.
- A track record of learning unfamiliar products and markets quickly and moving between them.
- Experience launching technical products or capabilities, including deciding what to launch and how.
- Comfortable owning both strategy and execution: landing pages, decks, one-pagers, and written content, not just frameworks.
- Experience at a fast-moving startup, working with multiple stakeholders and shifting priorities.
NICE TO HAVE
- Experience with AI/ML infrastructure, inference, model serving, or model training and post-training.
- Experience marketing to ML engineers, platform engineers, infrastructure leaders, or technical executives.
- Experience building competitive positioning against cloud providers, inference providers, model API companies, or internal platforms.
- Time in an adjacent role such as solutions engineering, product management, developer relations, technical writing, or industry or equity research covering AI or infrastructure.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Cairo, Egypt
Workplace: hybrid
As an AM Operations Executive in the Retention team, you will resolve escalated partner issues that reach Account Management from Partner Support, owning each case through to closure accurately and within SLA. Beyond solving tickets, you will flag recurring issues and their root causes, helping keep our partners confident and active with Tabby
Key Responsibilities
What You Will Be Doing
Own escalated tickets from Partner Support end to end, from investigation to resolution and confirmation with the partner.
Resolve cases within SLA under high volume, prioritizing by urgency, partner impact and churn risk.
Handle escalated partner conversations by phone and email, de-escalating and rebuilding trust.
Work with Scoring, Risk, Product and Onboarding to remove blockers and deliver lasting solutions.
Spot partners at risk of churn or inactivity and act proactively to retain them.
Keep QA scores high, reopen rates low, and CRM and ticket records accurate.
Analyze ticket trends, flag recurring issues and contribute to better escalation workflows, templates and SOPs.
Skills, Knowledge & Expertise
You Should Get in Touch With Us If You:
Have 2–3 years of experience handling tickets or escalations, ideally in fintech, payments or e-commerce.
Hold a Bachelor's degree in business, sales, or a related field of course,
Have a track record of high accuracy (e.g., 95%+ QA score, low reopen rate) and consistently meeting SLAs.
Are fluent in written and spoken English.
Are professional and confident on calls, and able to de-escalate difficult conversations.
Are solution-oriented: you fix root causes and flag recurring issues.
Can prioritize effectively under high volume.
Preferably know Tabby's onboarding flow and internal CRM, and have worked with teams such as Scoring, Risk or Product.
Have basic reporting skills in Excel or Google Sheets.
To Be Successful in This Role, We Believe You Will Have:
Full ownership of every case through to closure.
A calm, clear head under pressure.
A detail-driven, process-minded approach.
Strong communication skills and a genuine interest in fintech and e-commerce.
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals.
Job Benefits
.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Senior Software Engineer (Backend) to join our Core Experience global group and help build and evolve Fivetran’s Developer Experience platform.
You will work on core developer-facing capabilities, including Public APIs, Terraform Provider, and Model Context Protocol (MCP) integrations, enabling customers and partners to automate, manage, and integrate with Fivetran at scale.
In this role, you will design and deliver reliable backend services, improve API usability and consistency, and contribute to the evolution of our software architecture. You’ll collaborate with engineers, product managers, and other teams to build scalable solutions that simplify how developers interact with Fivetran.
We value engineers who take ownership of their work, actively leverage modern AI-assisted development tools, and continuously look for ways to improve engineering productivity and software quality.
This is a full-time position based out of our Serbia office in Novi Sad. Our hybrid work model offers a blend of remote flexibility and in-person collaboration
Technologies You’ll Use
Backend: Java, PostgreSQL
APIs & Integrations: REST APIs, OpenAPI, gRPC, MCP, OAuth
Infrastructure: Kubernetes, Docker, AWS, GCP
Development & CI/CD: Bazel, Buildkite, Git
AI-Assisted Development: Claude Code, GitHub Copilot, Cursor, or similar tools
What You’ll Do
Design, develop, and maintain backend services and APIs that power Fivetran’s Developer Experience.
Build and enhance Public APIs, Terraform Provider, and MCP integrations, enabling customers to manage and automate their Fivetran infrastructure.
Design reliable, scalable, and maintainable backend solutions, with a focus on API consistency, backward compatibility, security, and performance.
Take ownership of features from technical design through implementation, testing, deployment, and production support.
Collaborate with product managers, engineers, and cross-functional teams to translate product requirements into technical solutions.
Contribute to architecture discussions, technical design reviews, and code reviews to maintain high engineering standards.
Troubleshoot production issues, improve system reliability, and continuously enhance existing functionality.
Actively use AI-assisted development tools for coding, debugging, testing, code reviews, and technical exploration to improve development efficiency and quality.
Identify opportunities to improve developer workflows, engineering processes, and internal tooling.
Skills We’re Looking For
5+ years of professional software engineering experience, with strong backend development skills, preferably in Java or Go.
Strong understanding of software engineering principles, data structures, algorithms, and software design patterns.
Experience designing, developing, and maintaining production-grade REST APIs and backend services.
Experience building reliable distributed systems operating at scale and under strict availability and performance requirements.
Ability to design maintainable software solutions, make sound technical decisions, and balance short-term delivery with long-term architecture.
Strong troubleshooting and problem-solving skills, including diagnosing complex issues in production environments.
Experience writing clean, well-structured, testable code and following modern software engineering best practices.
Hands-on experience using AI-assisted coding and development tools as part of regular engineering workflows, with an understanding of their capabilities, limitations, and best practices.
Ability to independently own and deliver complex engineering tasks while collaborating effectively with other engineers and stakeholders.
Strong communication skills and willingness to participate in technical discussions, design reviews, and knowledge sharing.
Bonus Skills
Experience with Go
Experience developing or maintaining Terraform Providers, Infrastructure as Code (IaC), or developer automation tools.
Familiarity with Model Context Protocol (MCP), AI agents, or LLM-based integrations.
Experience designing public APIs using OpenAPI specifications, including API versioning, authentication, and backward compatibility.
Understanding of OAuth 2.0, identity management, and API security best practices.
Experience with cloud platforms (AWS, GCP), Kubernetes, and cloud-native architectures.
Experience building developer platforms, SDKs, CLIs, or other developer-facing tools.
Experience with observability, monitoring, and performance optimization of distributed services.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: GE; MLT; PL
Workplace: remote
Overview:
SOFTSWISS is hiring a Creator / Creative Producer to join our Team. We are looking for a creative and hands-on professional to lead the development and production of engaging content and innovative creative concepts that strengthen our brand presence and connect with audiences across multiple channels.
Purpose of the role:
You will be responsible for developing and delivering creative concepts and high-quality content that strengthen SOFTSWISS brand identity, engage target audiences, and support marketing objectives across multiple channels. Your work will help turn creative ideas into impactful campaigns and consistent brand experiences.
Key responsibilities:
Develop creative concepts for brand, product, and advertising campaigns, including performance marketing, in line with marketing objectives, audience insights, and brand positioning.
Define the creative direction of campaigns, including the core idea, key messages, narrative, and visual approach.
Create campaign slogans, headlines, and key messages that express the creative idea and reflect the brand’s tone of voice.
Work directly with the Art Director as a creative partner, combining campaign ideas with their expertise in branding and visual consistency.
Develop concepts for campaign key visuals: create mood boards, curate visual references, and prepare sketches and mockups that communicate the proposed composition, style, and overall look and feel. Refine the visual direction together with the Art Director.
Embed the brand’s identity and tone of voice into creative concepts and maintain them throughout campaign execution, following brand guidelines and visual standards.
Collaborate with designers and marketing teams to bring concepts to life and maintain the integrity of the creative idea across all campaign assets and channels.
Prepare and present creative proposals, explain the rationale behind your decisions, and refine concepts based on feedback.
Lead brainstorming sessions and creative workshops to generate and develop ideas.
Explore cultural, visual, and marketing trends, as well as AI tools and techniques, and apply relevant findings to creative work.
Required Experience:
5+ years of experience in a creative role developing marketing and advertising campaigns, preferably in digital communications and/or B2B.
A strong portfolio showcasing creative concepts for brand and product campaigns, including key visuals and messaging. Be ready to explain your contribution and the thinking behind your decisions.
The ability to turn a marketing brief into an original, strategically grounded creative concept.
Experience working in close partnership with an Art Director and collaborating with designers and marketing teams to develop and execute campaigns.
A strong understanding of branding, multichannel marketing communications, visual storytelling, design, and copywriting.
Creative writing skills, with the ability to develop memorable slogans, compelling headlines, and clear campaign messages.
The ability to develop fresh creative ideas within an established brand identity.
A strong visual sense, with an understanding of composition, typography, colour, and imagery.
Proficiency in Figma, Adobe Photoshop, and Adobe Illustrator, with the ability to communicate ideas through mood boards, layouts, and concept mockups.
Hands-on experience with generative AI tools for ideation, visual exploration, image generation, and concept development, with the ability to critically evaluate and refine the results.
Strong presentation, communication, and collaboration skills.
The ability to manage multiple creative projects, meet deadlines, and adapt concepts to changing priorities and feedback.
Advanced spoken and written English and Russian, including the ability to present creative ideas and discuss feedback confidently.
Nice to have:
A proactive approach, ownership of your work, and strong problem-solving skills.
Higher education in art, design, marketing, communications, journalism, or a related field, or equivalent practical experience.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We help developers build mission-critical AI applications across the entire agent development lifecycle. Our open source frameworks — LangChain and LangGraph — see over 70+ million downloads per month. Developers rely on LangChain for composable integrations and LangGraph for controllable agent orchestration. Our commercial agent platform, consisting of LangSmith and LangGraph Platform, enables teams to build, test, run, and manage agents at scale across their organization.
Founded in 2023, LangChain powers top engineering teams at companies like Replit, Lovable, Clay, Klarna, LinkedIn, and more.
About the role
We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms
KEY RESPONSIBILITIES
- Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
- Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs.
- Partner with Deployed Engineering to support critical enterprise customers.
- Build and refine internal tooling, diagnostics, and runbooks for complex issue triage.
- Lead post-mortems for critical incidents and feed learnings back into product and documentation.
- Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement.
- Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support.
- Mentor and coach other support engineers.
How to be successful in this role
- 4+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).
- Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks.
- Programming experience with Python. Bonus if you have TypeScript experience.
- Hands-on knowledge of Kubernetes and Docker
- Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers).
- Experience supporting enterprise customers and collaborating with engineering on complex escalations.
- A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection.
- High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented
Compensation & Benefits
- Competitive salary and equity stake for role and stage of company. Commensurate with experience.
- Annual salary range: £80,000 - £110,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral AI is seeking Applied Scientists and Research Engineers focused on time series. You will design, train, and deploy state-of-the-art time-series foundation models, and apply them to the most demanding forecasting problems in industry, from power grids and plants to trading desks.
Timestral, our family of time-series foundation models, ranked first on amongst all benchmarks at release (tech report https://arxiv.org/pdf/2610.37585v1: https://arxiv.org/pdf/2610.37585v1 ). The role has two sides: building the next generations of Timestral with our Science team, and taking them into production with our industrial and financial clients, adapted to their data. Working cross-functionally with both external and internal science, engineering, and product teams you will deliver high-impact AI solutions. We are made of researchers, engineers, product builders, ex-founders who love tackling the most complex real world problems in the industry.
WHAT YOU WILL DO
- Run pre-training, post-training and deploy state of the art time-series foundation models on clusters with thousands of GPUs.
- Generate and curate large-scale time-series datasets, real and synthetic, and build evaluators and benchmarks for forecasting and other time-series tasks.
- Push the frontier of Timestral: architectures, training recipes, scaling, and new capabilities such as anomaly detection, classification and embeddings.
- Fine-tune and adapt Timestral on client data, in the cloud or on-premise, and benchmark it against the client's existing models.
- Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment.
- Collaborate with cross-functional teams to tackle complex use cases, including agents that combine Timestral with Mistral LLMs.
- Manage research projects and communications with client research teams.
ABOUT YOU
- Fluent in English with excellent communication skills, at ease explaining complex technical concepts to both technical and non-technical audiences.
- Expert with PyTorch or JAX.
- Solid knowledge of modern deep learning and large language models: architectures, pre-training, post-training and evaluation.
- Experience pre-training or fine-tuning time-series foundation models or large transformer models at scale.
- Strong background in time-series modelling: probabilistic forecasting, multivariate series and covariates, and classical baselines (statistical models, gradient boosting).
- Not afraid of contributing to a big codebase; finds their way around independently with little guidance.
- Writes clean, readable, high-performance, fault-tolerant Python code.
- Doesn't need roadmaps: moves independently and is comfortable with uncertainty.
- Low-ego, collaborative and eager to learn.
- Track record of success through personal projects, professional projects or academia.
NICE TO HAVE
- Ex-founder or builder
- PhD / Master in a relevant field (Machine Learning, Statistics, Applied Mathematics, Physics). Exceptional candidates from other backgrounds welcome.
- Research on time-series foundation models: pre-training, scaling, synthetic data or evaluation.
- Hands-on experience training or fine-tuning LLMs, building agents and tool use, or models that combine text and time series.
- Industry experience in energy, industrial operations, telecom or finance, or experience deploying models for industrial clients.
- Experience working on large code bases or large machine learning models at scale.
- Contributions to a large open-source or industry codebase.
- Publications in top academic journals or conferences.
- Enjoys improving existing code: typing, tests, CI pipelines.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
As we continue to scale globally, so do our legal team. Checkout.com http://Checkout.com is seeking a talented and dynamic Legal Counsel to play a core role in our Corporate Legal team at our head office in London.
You will be a key member of the team, partnering with stakeholders across multiple business verticals. You will be able to handle varied areas of responsibilities autonomously, demonstrating excellent critical judgement with a hands-on approach in order to advise on major corporate transactions the group undertakes such as M&A, equity and debt financing, as well as supporting on a wide range of other areas including treasury, finance, tax, real estate, intellectual property, ESOP/incentive arrangements and ESG. You will be expected to have a strong corporate background, ideally with some experience in the other areas that the team handles and a willingness to work outside your comfort zone and expand your skill-set.
You will be joining an expanding legal team in one of Europe's most valuable fintechs. Our mission is to be a legal team that exceeds expectations. We do this by providing pragmatic and trusted advice and balancing risk management by fusing high performance, innovation, collaboration and integrity.
You will report into our Vice President, Legal in London.
How You’ll Make An Impact
- Leading on a variety of strategically important transactional projects, including M&A, equity and debt financing, strategic investments and new real estate leases.
- Dealing with material non-transactional matters, such as investor relations, ESOP/incentive arrangements, intra-group finance and treasury actions, financial audits, reorganisations and ESG.
- Partnering with the Commercial Legal team to advise on arrangements with our biggest merchants.
- Supporting the Regulatory Legal team on new licence applications to support global expansion.
- Collaborating with the Corporate Secretarial team on corporate governance.
- Liaising with and managing external counsel to assist with the matters above.
- Assisting with the design, implementation and improvement of new and existing policies, processes and procedures to support the business and enhance efficiency.
- Helping the business continue to grow by providing creative, proactive and results orientated advice to stakeholders across the business.
Qualifications
- UK or US (or other common law jurisdiction) qualified corporate lawyer in good standing with at least 3 years' PQE.
- Strong post-qualification experience as a corporate lawyer, including some portion of that time spent working as an associate at a leading law firm, ideally with an international focus.
- Strong academic qualifications.
- Significant previous experience advising on large international corporate transactions.
- Outstanding analytical and communication skills and the ability to articulate and explain complex legal issues clearly and concisely to senior stakeholders.
- A practical, solutions-oriented focus to solving legal challenges and a business-centric appetite for risk.
- Excellent time management skills and experience managing a diverse workload and competing stakeholder demands.
- Enthusiasm for new challenges and willingness to be flexible with the scope and variety of projects to be undertaken in this role, as well as comfort with ambiguity, frequent change, and a fast-paced culture.
- A proactive hands-on attitude and capability of working with minimal direction and independently driving projects to completion.
- A growth mindset that does not settle for the status quo, but is always thinking about better and innovative ways of doing things.
Extra marks if you have
- Experience working in an international fintech (particularly in the payments sector) or another fast-paced and dynamic environment.
- Experience working in-house (this could have been gained whilst on secondment).
- Experience advising on private fundraising.
- Experience advising on ESOP/incentive arrangements, real estate matters and/or intellectual property.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
We're now growing our consumer business and building new services for self-employed people and freelancers. To support that, we're looking for an Influencer Marketing Manager to run creator campaigns for Taxfix and Steuerbot.
Most people find taxes stressful. Hearing from a creator they already trust that they got money back in one evening is more convincing than an ad. That's why creators are a big part of our marketing. We run the channel in-house with a significant yearly budget and use it both to bring in new users and to build trust in our brands. The hard part is doing both at once: getting new users at a good cost while keeping the content credible for the creator's audience.
This role reports to the Influencer Marketing Lead and focuses at first on our two German brands, Taxfix and Steuerbot.
WHAT YOU'LL DO
- Run and scale creator campaigns from start to finish: find creators, reach out, negotiate, brief them, review content, take it live and report on results.
- Negotiate deals that make sense for both sides. Push back on first prices and agree on terms like view guarantees or performance-based pay.
- Build long-term relationships with creators and their managements, and decide how we work with them across both brands.
- Run frequent hypothesis-driven experiments. We put strong emphasis on asking the right questions, good experiment design, and generating actionable data and interpretations. You own large parts of creator and influencer experimentation.
- You continue to expand our creator database and context layer, allowing you to work very data and insight driven, and enabling AI agents to work alongside or for you equipped with the right data and context.
- Automate the repetitive parts of your job with n8n, Claude Cowork/Code and GitHub, so research, scoring and reporting run on their own and you can spend your time on higher value work with creators, negotiations, content and strategy.
- Seasonal campaign planning across multiple platforms, formats and creator sizes.
WHAT YOU'LL BRING
- 2–4 years of hands-on experience running influencer campaigns on TikTok, Instagram and YouTube, at a brand or an agency.
- You’re highly curious about the creator economy and thrive on turning complex, ambiguous challenges into practical solutions in a high-agency role.
- You’re an effective and confident negotiator who always strives to get the best deal and who’s not shy to walk away from a deal.
- You’re highly analytical and very comfortable with processing and critically interpreting data sets, with an eye for detail.
- You are on the path of becoming an AI builder with first basic to advanced workflow automations or other agentic solutions under your belt with measurable impact.
- You’re experienced in general in how to work with LLMs and agentic solutions effectively, including when to critically review their outputs.
- Strong communicator and relationship builder with both, internal stakeholders and external managements and creators. You’re fluent in German and English.
If you come from performance marketing, growth, affiliate or creator operations and have worked with creators, apply anyway. We'd like to hear from you.
WHAT YOUR FIRST 90 DAYS LOOK LIKE
- A creator pipeline where you can explain why each creator is on it.
- Working relationships with the creators and managements you book.
- Two structured experiments, with read-outs that say what failed as clearly as what worked.
- One recurring task automated, with the hours it saves measured.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for an L3 Support Engineering Lead to help grow a small team responsible for resolving Nebius' most complex customer issues.
This is a hands-on technical role that combines deep troubleshooting with day-to-day team leadership. You will provide technical direction, help organize the team’s work and step into complex investigations when your expertise is needed. You will not be expected to personally own every difficult ticket or manage the team from a distance.
The L3 team works closely with L2 Support, pre-sales, post-sales, customer engineering and product teams. It brings deeper subject-matter expertise to issues that require advanced investigation or a broader understanding of the Nebius platform.
This is a remote position in North America.
Your responsibilities will include:
Lead and support a small, distributed team of L3 Support Engineers.
Help plan, prioritize and distribute work based on customer impact, technical complexity and team capacity.
Provide technical guidance and hands-on support for complex or high-impact customer issues.
Coach engineers, share knowledge and help the team become increasingly independent.
Build strong working relationships with L2 Support, pre-sales, post-sales, customer engineering,
product
and engineering teams.
Make sure escalations include the technical context, evidence and customer information needed by the receiving team.
Identify
whether an issue belongs to the platform, a customer
environment
or another technical area, and involve the
appropriate specialists
.
Maintain
high standards
for troubleshooting, documentation,
handoffs
and customer communication
Identify
recurring issues and gaps in tooling, documentation,
processes
or team knowledge, and help drive practical improvements.
Support team planning, coverage and forecasting as the organization grows.
Participate in scheduled operational or duty work when specialist expertise is
required
. This may occasionally include work outside standard business hours.
Contribute to hiring and onboarding
additional
engineers as the team expands.
We expect you to have:
Strong hands-on experience troubleshooting complex production, cloud or infrastructure-related issues.
Experience leading technical work, mentoring
engineers
or coordinating a small team or task force.
Clear and confident communication with customers,
engineers
and cross-functional stakeholders.
Strong working knowledge of Linux environments.
Experience with Kubernetes and container-based platforms.
A practical understanding of infrastructure fundamentals, including networking and storage.
Familiarity with block, file and object storage and the ability to investigate issues across these technologies
Sound judgment when working through ambiguous or high-impact technical problems.
The ability to organize work, set priorities and keep multiple stakeholders aligned.
You do not need to be an expert in every technical area. We are looking for someone with broad familiarity across the following domains and deeper
expertise
in at least one:
AI and ML operations, such as model deployment, fine-tuning,
inference
or performance troubleshooting.
Workload scheduling in GPU or high-performance computing environments, including tools such as
Slurm
.
Kubernetes and its supporting technology stack.
Cloud infrastructure,
networking
and storage.
Fluent written and spoken English.
It will be an added bonus if you have:
Experience supporting GPU cloud infrastructure or AI/ML workloads.
Experience planning or troubleshooting model deployments.
Familiarity with Python or Bash scripting and technical automation.
Experience working in a technical support, SRE, production operations or customer engineering organization.
Experience collaborating with globally distributed teams that provide 24/7 customer coverage.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$179,500
—
$224,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Gurugram,, Haryana, India
N E O L Y T I X
Associate – Learning & Development
Human Resources · Reports To: TL – Learning & Development
FUNCTION
HR – L&D
EXPERIENCE
1–3 Years
LOCATION
Gurgaon (Onsite)
SHIFT
UK (1:30–10:30)
About the Role
Neolytix is looking for an organized and proactive Associate to join our Learning & Development team at our Gurgaon (Udyog Vihar) office. This role owns the complete onboarding and induction experience for new joiners, drives internal policy communication, and supports employee engagement and development initiatives.
The ideal candidate is a strong communicator with excellent written and spoken English, highly organized, and comfortable working UK-shift hours from the office. You’ll be the face new joiners meet first — so how well people settle in, and how clearly policy and communication land across the company, is yours to own.
Key Responsibilities
Onboarding & Induction
Plan, coordinate, and conduct end-to-end onboarding for new hires, ensuring a smooth and welcoming joining experience.
Design and deliver induction programs covering company culture, policies, tools, and role expectations.
Coordinate with department heads/managers to align onboarding and induction content with teamspecific requirements.
Act as the point of contact for new employees during their initial weeks — addressing queries and ensuring a smooth settling-in.
Policy & Internal Communications
Draft, update, and roll out HR policies — clear, compliant, and easily accessible to all employees.
Prepare and share timely announcements and internal communications (policy updates, events, org changes).
Maintain accurate documentation and records related to onboarding, induction, and policy acknowledgments.
Training Needs & L&D Support
Support the L&D team in organizing training sessions, workshops, and employee-development programs.
Conduct Training Needs Analysis (TNA) and Training Needs Identification (TNI) across teams.
Support Training Needs Evaluation (TNE) to measure training effectiveness and close skill gaps.
Employee Experience & Reporting
Collect feedback from new joiners and continuously improve the induction journey.
Track onboarding metrics and prepare reports for HR leadership.
Skills & Experience
Must-Have
1–3 years of experience in HR, preferably in onboarding, induction, or L&D functions.
Strong presentation and interpersonal skills; able to engage confidently with employees at all levels.
MS Office proficiency (Word, PowerPoint, Excel) and comfort drafting policy/communication documents.
Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, dashboards) for tracking onboarding metrics and training reports.
AI-friendly — comfortable using AI tools (e.g., ChatGPT/Copilot) to speed up content drafting, training material, and reporting.
Highly organized and detail-oriented, able to manage multiple onboarding batches/tasks simultaneously.
Preferred
Exposure to or interest in TNA/TNE/TNI methodologies for identifying and evaluating training needs.
Prior experience in a UK-shift, international, or BPO/ITES environment.
Eligibility Criteria
Education:
Bachelor’s degree in Human Resources, Business Administration, or a related field is mandatory and must be completed — candidates currently pursuing or with an incomplete graduation are not eligible.
Communication:
Excellent verbal and written English is essential — this is a communication-, presentation-, and policy-drafting-heavy role.
Work mode & shift:
Onsite at Neolytix Office, Udyog Vihar, Gurgaon (work from office; no remote/hybrid). UK shift, 1:30 PM – 10:30 PM IST. Working days as per company policy.
Notice period:
Immediate joiners or candidates on short notice preferred.
Performance Expectations
You will be measured on clear, role-specific outcomes:
New-joiner onboarding experience / satisfaction scores.
On-time completion of induction batches and policy acknowledgments.
Quality, clarity, and timeliness of policy and internal communications.
TNA/TNI coverage and measurable training-effectiveness (TNE) outcomes.
Why Join Neolytix
Own the First Impression
Own the full onboarding and induction journey — real ownership from day one.
Broad HR Exposure
Work across onboarding, policy, communications, and L&D — not one narrow slice.
Visible to Leadership
Your reports and improvements go straight to HR leadership.
Modern, AI-Enabled HR
Use AI tools to work faster on content, training material, and reporting.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr. Program Manager, Talent Development
About the job
This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a strategic thought partner and program lead for flagship development initiatives, you will be a key leader in the evaluation, design, and execution of learning content.
Reporting to the Senior Director of Talent Development, you will support the continued growth of Twilions by architecting and optimizing existing programming while evaluating new tools to empower learning teams across the organization. The ideal candidate operates at a strategic level while staying deeply involved in the details of day-to-day development optimization to enhance employee engagement and retention.
Responsibilities
In this role, you’ll:
Design, lead, and evolve high-visibility talent development programs that drive continuous growth and professional excellence for all Twilions globally.
Act as a strategic advisor to HRBPs and senior leaders, establishing an organization-wide mandate to assess capability gaps and deploy targeted learning solutions globally.
Own the end-to-end lifecycle of flagship development initiatives—from needs assessment and instructional design to global facilitation, impact measurement, and continuous iteration.
Define and champion a global learning strategy, collaborating with stakeholders to systematically close critical skill gaps across all business units.
Apply expert-level knowledge of modern learning science and AI-driven tools to architect scalable development experiences that resonate across a diverse, global workforce.
Maximize global engagement and participation in talent development initiatives through compelling communications, recognition, and robust support for internal career mobility.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
10+ years in L&D, program design, and facilitation, with at least 7+ years in digital learning innovation.
2+ years of experience specifically applying AI in L&D and 4+ years in instructional design.
Proven track record managing vendor partnerships and navigating the learning tech ecosystem.
Strong experience with learning analytics, dashboards, and KPIs to drive data-informed decisions.
Track record of leading cross-functional pilots from concept to scaled implementation in fast-paced environments.
Executive presence with the ability to communicate project plans and development outcomes to cross-functional stakeholders.
Experience managing vendor partnerships in the learning tech ecosystem.
Comfort operating independently and making high-impact decisions in ambiguous environments.
Willingness to travel for in-person training (approx. one trip per quarter).
Proven ability to facilitate training sessions in an engaging, effective, and inclusive manner for diverse global audiences.
Desired:
Advanced degree in Education, Learning Sciences, Educational Technology, or related field.
Experience influencing adoption of new technologies in large, complex organizations.
Exceptional organizational and project management skills
Ability to effectively prioritize workload and work in a fast-paced, ever-changing culture
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$99,760-$124,700.00 CAN
Target Bonus Percentage 15%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Barcelona, Spain; milan, Italy
Workplace: remote
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
You know the directors of Italian universities, business schools and academies by name? This role is for you.
We are looking for a senior professional who has lived the education sector for years, has a portfolio of active relationships and can open doors from day one. Not a profile to train: a professional who brings the market with them.
You will report directly to the Head of EduQa International Markets and work alongside the Italian team (BDRs and account management). You will:
Open and close new strategic accounts: universities, business schools, academies, vocational and online training providers
Own the full sales cycle, from first contact to signature, with deals involving management, finance and admissions
Activate your network from the first weeks and turn it into real pipeline
Negotiate commercial terms and structure agreements tailored to each institution
Represent EduQa at trade fairs, events and sector associations
Bring what you hear from clients back to our market and product teams
What you'll need
At least 7 years of B2B sales, including at least 4 in the education sector (universities, business schools, training, edtech or services for educational institutions)
An active, verifiable network of decision makers in Italian education: managing directors, CFOs, heads of admissions and marketing
A measurable track record: targets exceeded, deals closed, new markets or segments opened
Experience with complex sales involving long cycles and multiple stakeholders
Full autonomy in managing your own pipeline
Native Italian and fluent English; Spanish is a plus
Nice to have
Experience in fintech, payments, consumer credit or student financing
Knowledge of public universities and their procurement processes
Hands-on use of a CRM (HubSpot or similar)
What we offer
We have a strong and sustainable foundation where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
A role with direct, visible impact
Exposure to the whole company: you will work with managers across every function and every market.
23 vacation days + 2 days of free disposal per year.
Professional development workshops and seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility support via Kleta.
Free access to healthy, organic, and sustainable fruits.
Wellness Programme covering 6 areas: occupational, physical, financial, emotional, social, and environmental.
Our hiring process
Screening call with the Hiring Manager
In-depth competency interview with the Hiring Manager
Final interview with the team
We kindly ask that you submit your CV in English, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics.
Do you want to be part of the change? Join us!
ОфисleadLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Paris; London; Exceptional candidates from other backgrounds welcome; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks