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Location: Arlington, VA, United States Job Title Program Manager Why IDS? IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. This position is contingent upon contract award. Location Gov site (NCR) Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier, or later reporting based on customer requirement s. Job Description IDS is seeking an experienced Program Manager to lead, oversee, and execute complex, large-scale programs supporting government and defense missions. This role is responsible for full lifecycle program leadership, including resource planning, milestone execution, cost management, personnel supervision, stakeholder coordination, and alignment with organizational and mission priorities. The Program Manager will apply proven methodologies and strong leadership principles to guide diverse teams, subcontractors, and multifunctional efforts in support of high-visibility programs. Key Duties • Plan, direct, and manage methodologies and program operations, ensuring effective manpower utilization, compliance with standards, training execution, and overall performance optimization. • Lead problem resolution efforts, manage employee relations (including subcontractor personnel), and oversee cost, budget, and schedule performance. • Supervise and guide employees across various labor categories and skill levels. • Coordinate with Service Headquarters and/or DoD leadership to ensure program objectives and mission requirements are achieved. • Develop and maintain program schedules, resource plans, risk assessments, mitigation strategies, and reporting deliverables. • Ensure program activities meet quality, security, and contractual requirements. • Communicate effectively with internal and external stakeholders, providing timely briefs, updates, and decision-support materials. • Drive continuous improvement initiatives that enhance program efficiency and effectiveness. Requirements • Bachelor’s degree in engineering, scientific, technical, management, or a related discipline. • 8–10 years of experience: • Planning, directing, and managing complex projects and operations of similar size and complexity, including manpower utilization, standards, training, problem resolution, employee relations, cost, budget, and milestone management. • Managing and supervising employees across diverse labor categories and skill levels. • Working with Service Headquarters and/or DoD leadership. • TOP SECRET/SCI clearance required. Questions? Please reach out to lolney@idsinternational.com for additional questions or information.

Location: Muscatatuck, IN, United States Job Title Electronic Warfare Technician II Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking an Electronic Warfare Technician II to support Electronic Warfare (EW) operations, spectrum management activities, and electromagnetic spectrum monitoring efforts. The selected candidate will assist in the identification, analysis, and monitoring of electromagnetic signals while supporting mission requirements and training objectives. This role requires experience within the Electronic Warfare field and the ability to leverage spectrum monitoring tools to identify friendly and rogue signals. The ideal candidate will also support spectrum coordination efforts to minimize impacts to friendly systems and networks. Key Duties • Monitor the electromagnetic spectrum using EW tools and systems. • Identify, analyze, and track friendly and rogue signals. • Support Electronic Warfare operations and training activities. • Utilize spectrum monitoring tools to assess signal activity and spectrum utilization. • Coordinate spectrum usage to minimize impacts on friendly networks and systems. • Maintain awareness of spectrum management requirements and operational constraints. • Assist with signal reporting, documentation, and operational assessments. • Support planning and execution of Electronic Warfare-related activities. • Coordinate with stakeholders to support mission and training objectives. • Provide technical support related to spectrum monitoring and EW operations. Requirements • Military Electronic Warfare School, Government equivalent training, or equivalent experience. • Active Secret security clearance required. • Minimum of five (5) years of experience within Electronic Warfare. • Demonstrated experience leveraging spectrum monitoring tools to identify friendly and rogue signals. • Demonstrated experience with spectrum coordination to minimize Electronic Warfare impacts on friendly networks. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Job Title Test & Evaluation (T&E) Scientist III Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Test & Evaluation (T&E) Scientist III to support the planning, execution, oversight, and assessment of complex Department of Defense test and evaluation activities. The selected candidate will provide technical leadership for developmental and operational test events involving cyber, electronic warfare, cyber-physical, and multi-domain capabilities. This role will support advanced training and test environments, coordinate with senior government stakeholders, and help ensure test objectives are effectively planned, executed, documented, and evaluated. The ideal candidate will bring extensive experience supporting DoD test programs and evaluating emerging technologies in operationally relevant environments. Key Duties • Plan, coordinate, and oversee developmental test and evaluation (DT&E) and operational test and evaluation (OT&E) activities. • Support cyber, electronic warfare, cyber-physical, and multi-domain test events. • Develop test objectives, methodologies, success criteria, and evaluation approaches. • Coordinate test and training events with government stakeholders and mission partners. • Support the integration and evaluation of capabilities within cyber-physical and live-virtual-constructive (LVC) environments. • Analyze test results and assess system performance against established requirements. • Prepare test reports, after-action reviews, lessons learned, and technical documentation. • Develop and deliver briefings for government customers and senior leadership. • Support test planning activities for operational and developmental assessments. • Coordinate with technical teams to support OT/IT integration and test execution. • Provide recommendations to improve testing effectiveness and mission outcomes. Requirements • Master's degree in Engineering, Computer Science, Cybersecurity, Systems Analysis, or a related technical discipline required. • PhD in a related field preferred. • DoDM 8140.03 IAT II certification or higher required. • Active TS/SCI security clearance required. • Minimum of twelve (12) years of progressive experience in DoD test and evaluation, RDT&E program management, or cyber range/cyber-physical system test operations supporting DoD programs. • Demonstrated senior-level experience planning, overseeing, and evaluating DT&E or OT&E events for cyber, electronic warfare, or multi-domain operations capabilities. • Demonstrated experience coordinating test or training events with senior DoD stakeholders, including CYBERCOM-level organizations, joint or coalition commands, or interagency partners. • Demonstrated experience with cyber-physical range architectures, live-virtual-constructive (LVC) test environments, and OT/IT system integration in a DoD training or test environment. • Demonstrated analytical and documentation experience including test reports, after-action reviews, lessons learned deliverables, and senior leader briefings. • Electronic Warfare systems experience from military service or DoD defense contractor experience preferred. • DoD program management experience and PMP certification or equivalent preferred. Compensation • Competitive Hourly Pay • Benefits

Location: Annapolis Junction, MD, United States Job Title Information System Security Engineer (ISSE) – ISSD Why IDS? IDS is committed to resolving complex challenges through innovation and operational excellence. We combine deep technical expertise with mission-driven focus to support government, military, nonprofit, and public-sector customers. At IDS, your work directly contributes to strengthening national security and enabling critical intelligence operations. Location Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a skilled Information System Security Engineer (ISSE) to support the Information Systems Security Division (ISSD). This role focuses on collaborating with government stakeholders to ensure compliance with security requirements and maintain secure system operations. The ISSE will play a key role in supporting Risk Management Framework (RMF) processes, completing required security documentation, and conducting system audits to ensure ongoing compliance with federal standards. Key Duties Collaborate with internal and external customers to complete required government security documentation and processes Assist government stakeholders in addressing information system security-related inquiries Perform regular audits of information systems to ensure compliance with established security controls Support RMF activities, including documentation, assessments, and system authorization processes Apply NIST 800-53 Rev. 5 controls to maintain and enhance system security posture Implement and evaluate Defense-in-Depth strategies across networks and enterprise environments Support and ensure compliance with Secure Terminal Equipment (STE) / Secure Terminal Node (STN) requirements Requirements Bachelor’s degree with eight (8) years of relevant experience, or equivalent combination of education and experience Strong experience supporting RMF processes and system security engineering activities Demonstrated experience applying NIST 800‑53 Rev. 5 controls Understanding of Defense-in-Depth principles and enterprise security architecture Experience working with network security and secure system design Familiarity with STE/STN requirements Ability to support system audits and compliance efforts Must possess an Information Assurance Manager (IAM) Tier I certification Desirable Skills Knowledge of customer-specific corporate tools and data repositories Experience with Microsoft Office tools (Word, Outlook, Excel) Strong communication and documentation skills Ability to work collaboratively with technical teams and government stakeholders Security Clearance Active TS/SCI with Polygraph required

Location: Vancouver, BC Head of Web Strategy and Services We’re looking for a Head of Web Strategy & Services to join our team in Vancouver and own asana.com as our front door and as a measurable driver of web conversion and sales pipeline . The Asana Marketing team is responsible for fueling business growth and building a brand customers love, partnering across the business to create a holistic digital strategy that ensures our website looks, performs, and drives measurable results in telling Asana’s story to the world . In this role, you will set the strategy for how key personas discover, understand, and navigate the site, while leading web strategy, localization, web platform (CMS), and the engineering capacity that brings it to life . This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you d o and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Set a customer-journey-led vision for asana.com that makes our multi-product portfolio clear for every key persona, from new visitors to trial users and enterprise customers . Own the website's contribution to web conversion and pipeline, establishing a robust measurement framework and analytics practice that makes performance visible across the business . Build and prioritize the global web roadmap by synthesizing user research, analytics, experimentation, and cross-functional stakeholder input . Establish operational rigor across planning, intake, prioritization, and release cycles, ensuring the website ships quickly while maintaining high quality and governance . Drive an AI-first web operations model, integrating AI tools to accelerate content workflows, QA, localization, and data analysis . Oversee the web platform (CMS) architecture and roadmap, optimizing site performance, reliability, Core Web Vitals, and operational costs . Lead and support the web engineering and localization teams, setting technical delivery standards and ensuring international visitors receive an exceptional localized experience . Partner cross-functionally with Product Marketing, Demand Generation, SEO, Paid Media, Data Science, and Brand Design to align business priorities with customer needs . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven track record leading web or digital strategy for complex, multi-product B2B SaaS websites, with measurable impact on conversion rates and sales pipeline . People leadership experience managing multi-disciplinary or technical teams, including web platform engineers, developers, and agency partners . Strong fluency across modern web architecture, CMS platforms, site performance, Core Web Vitals, and technical delivery workflows . Deep grounding in user journeys, persona-based messaging, and customer research, using experimentation and web analytics to guide priorities . Demonstrated experience scaling international web experiences and localization strategies across multiple global regions . Collaborative leadership style with the ability to influence cross-functional leade rs, balance competing organizational inputs, and advocate f or user experience . At Asana, we're committed to buil ding teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . W hat we’ll offer Our comp rehensive compensation package plays a big part in how we reco gnize you fo r the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impact ed by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $210,000 -$250,000 CAD . The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Saskatchewan, Canada Civil Engineer Intern Department: Infrastructure Project Location: City of Regina Start date: January 11, 2026 Duration: 12 or 24 week placement Salary Range: $65,000 - $80,000 Annual At Michels Canada, We Do That. Our company is passionate about our business, our customers and our talent! We are cultivating a culture of excellence and aspire to be best-in-class in the industry. Michels Canada is committed to supporting Canada’s prosperous future by constructing safe, reliable infrastructure solutions to serve the public’s energy, water and wastewater, and transportation needs. We care about doing what is best for our people, our customers, the communities in which we work and our country. We strive to provide our employees with meaningful and challenging work, and an engaging and collaborative environment in a fast paced setting. What We Offer – Gain meaningful experience on major Canadian infrastructure projects A challenging and rewarding work environment with mentors across Canada Your Opportunity at Michels Canada Based out of our Regina project site t he Civil Engineer Intern contributes as a general team member who will support our infrastructure projects. Learn how the business runs, how changing circumstances are handled and who to contact when there are questions. Emphasis will be placed on employee’s ability to logically assess situations and develop recommended solutions. Critical for success is the ability to take initiative to find opportunities to support the goals of the project team. Key Responsibilities Maintain and promote a strong safety culture for all employees, vendors, and customers and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions Identify potential subcontractors and technical solutions as identified by the project team. Perform quantity take-offs and develop scope of work to obtain pricing and workplans from internal stakeholders and subcontractors. In coordination with project leadership, assist with coordination of activities to ensure project progresses on schedule and within prescribed budget. Ensure compliance with company quality requirements and standards. Create and update short term schedules. Identify purchasing needs and initiate the purchase requisition process. Generate relevant Request for Information (RFI) and submittals. Provide planning, reporting, and forecasting support to project leadership. Track permanent materials and bulk commodities per established procedure. Other duties as assigned. Your Capabilities and Credentials Enrolled in a Bachelor’s degree or post-secondary diploma in Civil Engineering or related discipline. Prior exposure to using Primavera, Microsoft Project, Bluebeam an asset Experienced and highly proficient MS Excel user Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record. Apply Now We offer competitive total compensation, meaningful and challenging work, and an engaging and collaborative environment. For more information on our company, please visit our website at www.michelscanada.com. To apply, please submit your resume and cover letter on the Careers portion of our website. We thank all applicants for their interest; however only those selected for an interview will be contacted. Michels Canada is committed to creating a diverse workforce and an inclusive culture, as an equal opportunity employer we encourage applications from all qualified individuals. Michels Canada is committed to supporting Canada’s prosperous future by constructing safe, reliable infrastructure solutions to serve the public’s energy, water and wastewater, and transportation needs. Michels Canada is headquartered in Nisku, Alberta, Canada. We care about doing what is best for our people, our customers, the communities in which we work and our country. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Angeles City, Pampanga, Philippines Job Title: Bilingual Medical Virtual Assistant - Customer Service Company: Neolytix Work Set up: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements: Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram Webcam, Noise Cancelling headset, 30mbps internet speed or above Dedicated place at home for work Job Type: Full-time Benefits: Paid training Work Location: Remote

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Credentialing Associate / Sr Associate Provider Credentialing & Enrollment · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership. About the Role Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client. Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars. Key Responsibilities Core (Associate & Sr Associate) Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans). Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals. Follow up with payers on application status and resolve deficiencies quickly and accurately. Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines. Handle provider and client data with strict confidentiality and HIPAA compliance. Additional (Sr Associate) Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations. Run the re-credentialing and expirables calendar so nothing lapses. Review associates’ submissions for accuracy and coach on payer-specific requirements. Skills & Experience Must-Have Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership. Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines. High attention to detail — credentialing errors are expensive and slow to unwind. Preferred Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Experience with credentialing software (Modio, MD-Staff, Verity, or similar). Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word). Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Applications prepared/submitted and processed per period. First-pass approval rate and enrollment turnaround time (TAT). Zero lapses on expirables and re-credentialing dates. Accuracy / rework rate on submissions. Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurgaon, India NEOLYTIX Assistant Manager, RCM Business Excellence Revenue Cycle Management  |  Governance & Performance  |  Gurugram DEPARTMENT RCM Business Excellence EXPERIENCE 6–8 Years LOCATION Gurugram (Onsite) SHIFT India Hours | US AM Overlap REPORTS INTO President & COO ⚠  This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on. About the Role Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago. We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales. The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here. What You Will Own 1. Process SLA Conformance Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds. Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly. Flag risks proactively with proposed solutions before they breach SLAs. 2. Monthly Performance Insight Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question. Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised. Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients. 3. Quarterly Financial Review Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect. Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged. 4. Quality Function Ownership Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration. Ensure QA findings reach the floor and drive change, rather than living in a report. Audit team output for accuracy; identify recurring error patterns and drive corrective action. 5. Process Change Measurement When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework. Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance. What You Bring Must-Have 6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue. Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing. Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number. Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill. Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so. Strong Preference Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified. Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it. Prior management of a small quality or audit team. Power BI familiarity, though the analytics team owns the front end. Nice-to-Have Healthcare analytics firm or BPO process excellence background. Experience designing and running an MIS reporting function in a US RCM environment. Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context. Who You Are You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat. You build something and then measure whether it worked. The artifact is not the point; the change it produced is. You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end. You would rather be right and uncomfortable than comfortable and wrong. Eligibility Criteria Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred. Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage. Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram. Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile. Performance Expectations What success looks like across the first year: Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening. Day 60: SLA conformance tracking live for strategic accounts. Day 90: SLA conformance extended to the full RCM book. Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it. Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified. End of year 1: the business argues from your numbers rather than about them. Career Path This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire. Now AM, RCM Business Excellence RCM book: quality and MIS 12–18 Months Manager Team of 3–5; governance across RCM Next Senior Manager / AD Governance across service lines Beyond Director / VP, Business Excellence The function at company scale The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows. Hiring Process Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation. Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome. Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart. Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function. Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next. Stage 6: Offer. Why Join Neolytix Founding Seat of a Function You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV. Scope from Day One The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it. Day Shift, Not Night India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here. AI Makes This More Important As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.

Location: Gurugram, Haryana, India NEOLYTIX Associate / Sr Associate – AR (RCM) Accounts Receivable & Denials · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience. About the Role Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices. Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod. Key Responsibilities Core (Associate & Sr Associate) Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system. Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate. Meet daily productivity and quality targets (claims worked, resolution rate, call quality). Maintain HIPAA-compliant handling of PHI at all times. Additional (Sr Associate) Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn. Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery. Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances. Skills & Experience Must-Have Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work. Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered. Preferred Multi-specialty physician-group experience. Exposure to both government (Medicare/Medicaid) and commercial payers. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Claims worked per day (productivity target). Resolution / collection rate on assigned buckets. Call and documentation quality score (from QA audits). Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate). Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, salary). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Associate / Sr Associate – AR (RCM) Accounts Receivable & Denials · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience. About the Role Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices. Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod. Key Responsibilities Core (Associate & Sr Associate) Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system. Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate. Meet daily productivity and quality targets (claims worked, resolution rate, call quality). Maintain HIPAA-compliant handling of PHI at all times. Additional (Sr Associate) Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn. Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery. Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances. Skills & Experience Must-Have Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work. Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered. Preferred Multi-specialty physician-group experience. Exposure to both government (Medicare/Medicaid) and commercial payers. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Claims worked per day (productivity target). Resolution / collection rate on assigned buckets. Call and documentation quality score (from QA audits). Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate). Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, salary). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Associate / Sr Associate – AR (RCM) Accounts Receivable & Denials · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience. About the Role Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices. Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod. Key Responsibilities Core (Associate & Sr Associate) Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system. Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate. Meet daily productivity and quality targets (claims worked, resolution rate, call quality). Maintain HIPAA-compliant handling of PHI at all times. Additional (Sr Associate) Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn. Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery. Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances. Skills & Experience Must-Have Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work. Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered. Preferred Multi-specialty physician-group experience. Exposure to both government (Medicare/Medicaid) and commercial payers. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Claims worked per day (productivity target). Resolution / collection rate on assigned buckets. Call and documentation quality score (from QA audits). Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate). Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, salary). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Yerevan, Armenia Job Title: Armenian Bilingual Medical Virtual Assistant Company: Neolytix Work Setup: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic! About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram Webcam, Noise Cancelling headset, 35mbps internet speed or above Dedicated place at home for work Benefits Paid training Remote setup

Location: Yerevan, Armenia Job Title: Armenian Bilingual Medical Virtual Assistant Company: Neolytix Work Setup: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic! About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram Webcam, Noise Cancelling headset, 35mbps internet speed or above Dedicated place at home for work Benefits Paid training Remote setup