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Location: London Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: PuzzlePlay Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content. Role Overview Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change. Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market. This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based. Key Responsibilities Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns. Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time. Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries. Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process. Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help. Required Skills, Knowledge and Expertise Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team. Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve. The ability to work with product and other teams to turn analysis into operational fraud controls. Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Daily Free Lunch: when in the office you get £12 every day to order from JustEat. Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Life Assurance & Group Income Cover: Financial protection for you and your loved ones. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash. Dental Cover: Opt-in (P11d benefit). Cycle to Work Scheme: Salary sacrifice bike purchase scheme. Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered.

Location: Minsk Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We are currently seeking a skilled Lead QA Engineer with a background in game development . We'd like to see a specialist who can confidently maintain our course of continuous improvement of our product's quality and keep up with our busy schedule and active rhythm of development. Key Responsibilities Directly participating in product testing Defining and controlling task/project testing quality indicators Developing testing rules and maintaining high standards Managing the QA team (Manual & Automation) Distributing test tasks among team members and controlling their implementation Record-keeping for the QA department (including test cases and checklists) Preparing the product for release Leading the project - constant readiness to provide a full and clear report on the status of the project, plus risk analysis Participating in the estimation and planning of tasks for the latest release version Required Skills, Knowledge and Expertise 3+ years in a similar QA role in mobile game development Strong understanding of the mobile game development lifecycle Experience leading QA teams of 10+ people Strong planning, organization, and team management skills Experience with QA KPIs, team development, test documentation, and testing strategy Experience collaborating with automation teams Experience with A/B testing and monetization Knowledge of SQL and experience working with relational databases Experience with Git and CI/CD Experience with API and network debugging tools such as Swagger/OpenAPI, Charles, and Fiddler Strong practical use of AI in testing, with the ability to integrate AI-driven solutions into QA workflows and pipelines English and Russian spoken and written at B2 level and above Would Be a Plus : Ability to read XML and JSON Knowledge of MongoDB (queries must be written often) Experience analyzing testing effectiveness Ability to localize problems based on statistical data Experience developing work processes with test management systems (TestRail) Experience with Android debug bridge, iMobileDevice Working at Tripledot Hybrid Working 20 business days paid holiday in addition to bank holidays to relax and refresh throughout the year 20 business days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Lunch: Provided daily in the office to keep you fueled and focused Continuous Professional Development: Propel your career with continuous opportunities for professional development. Private Medical Cover: Ensure your health is in good hands through private health insurance Sport Compensation: Stay fit and active with our sport compensation benefit Taxi to compensate for travel to the office English Classes: Enhance your English skills with our provided English classes

Location: Tbilisi Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We are currently seeking a skilled Lead QA Engineer with a background in game development . We'd like to see a specialist who can confidently maintain our course of continuous improvement of our product's quality and keep up with our busy schedule and active rhythm of development. Key Responsibilities Directly participating in product testing Defining and controlling task/project testing quality indicators Developing testing rules and maintaining high standards Managing the QA team (Manual & Automation) Distributing test tasks among team members and controlling their implementation Record-keeping for the QA department (including test cases and checklists) Preparing the product for release Leading the project - constant readiness to provide a full and clear report on the status of the project, plus risk analysis Participating in the estimation and planning of tasks for the latest release version Required Skills, Knowledge and Expertise 3+ years in a similar QA role in mobile game development Strong understanding of the mobile game development lifecycle Experience leading QA teams of 10+ people Strong planning, organization, and team management skills Experience with QA KPIs, team development, test documentation, and testing strategy Experience collaborating with automation teams Experience with A/B testing and monetization Knowledge of SQL and experience working with relational databases Experience with Git and CI/CD Experience with API and network debugging tools such as Swagger/OpenAPI, Charles, and Fiddler Strong practical use of AI in testing, with the ability to integrate AI-driven solutions into QA workflows and pipelines English and Russian spoken and written at B2 level and above Would Be a Plus : Ability to read XML and JSON Knowledge of MongoDB (queries must be written often) Experience analyzing testing effectiveness Ability to localize problems based on statistical data Experience developing work processes with test management systems (TestRail) Experience with Android debug bridge, iMobileDevice Working at Tripledot Hybrid Working Paid Holiday: Enjoy 20 business days of paid holiday Collaborative and Data-Driven Culture: Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights Continuous Professional Development: Grow your expertise through professional development opportunities within the company’s learning budget Medical Insurance Compensation: Receive compensation for private medical insurance Sport Compensation: Stay fit and active with partial reimbursement for your gym membership

Location: Barcelona Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: PuzzlePlay Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content. Role Overview Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change. Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market. This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based. Key Responsibilities Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns. Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time. Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries. Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process. Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help. Required Skills, Knowledge and Expertise Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team. Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve. The ability to work with product and other teams to turn analysis into operational fraud controls. Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands. Life & Critical Illness Cover: Protect your future with our life and critical illness cover. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program. Sport Compensation: Stay fit and active with our sport compensation benefit. Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers. English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes. Continuous Professional Development: Propel your career with continuous opportunities for professional development.

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: PuzzlePlay Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content. Role Overview Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change. Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market. This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based. Key Responsibilities Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns. Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time. Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries. Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process. Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help. Required Skills, Knowledge and Expertise Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team. Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve. The ability to work with product and other teams to turn analysis into operational fraud controls. Working at Tripledot 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands. Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development. English & Polish Classes: Improve your language skills with access to English and Polish classes. This organization operates in compliance with the Whistleblower Act, for more information or to report violations please email whistleblowerpoland@tripledotstudios.com

Location: Barcelona Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: PuzzlePlay Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content. Role Overview Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change. Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market. This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based. Key Responsibilities Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns. Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time. Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries. Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process. Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help. Required Skills, Knowledge and Expertise Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team. Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve. The ability to work with product and other teams to turn analysis into operational fraud controls. Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands. Life & Critical Illness Cover: Protect your future with our life and critical illness cover. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program. Sport Compensation: Stay fit and active with our sport compensation benefit. Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers. English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes. Continuous Professional Development: Propel your career with continuous opportunities for professional development.

Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for a Middle Account Manager to join our team and work with clients using the SOFTSWISS Game Aggregator. The Game Aggregator is a fast and cost-effective solution that helps casino operators integrate and manage gaming content easily. In this role, you’ll build strong client relationships, support their day-to-day needs, and help them get the most value from our product. About Product: Game Aggregator: The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration. Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms. Purpose of the role: You’ll support and develop relationships with casino operator clients, helping them achieve their goals while ensuring a smooth and positive experience with the Game Aggregator. Your work will contribute to client satisfaction, account growth, and long-term partnerships. Key responsibilities: Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests Build strong, long-term client relationships by understanding their needs and providing timely support Identify opportunities to introduce relevant services, game content, and other solutions to existing clients Monitor account and product performance, analyse data, and highlight opportunities for improvement Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients Required Experience: 2+ years of experience in Account Management, Customer Success, or a similar client-facing role Strong written and spoken English at B2+ level Experience building and maintaining strong relationships with clients Ability to analyse data and turn findings into practical recommendations Strong problem-solving skills and the ability to handle client issues efficiently Confident communication and collaboration with international, cross-functional teams Nice to have: Written and spoken Russian Experience in the iGaming industry or working with B2B digital products Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for a Junior Account Manager to join our team and work with clients using the SOFTSWISS Game Aggregator. The Game Aggregator is a fast and cost-effective solution that helps casino operators integrate and manage gaming content easily. In this role, you’ll build strong client relationships, support their day-to-day needs, and help them get the most value from our product. About Product: Game Aggregator: The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration. Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms. Purpose of the role: You’ll support and develop relationships with casino operator clients, helping them achieve their goals while ensuring a smooth and positive experience with the Game Aggregator. Your work will contribute to client satisfaction, account growth, and long-term partnerships. Key responsibilities: Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests Build strong, long-term client relationships by understanding their needs and providing timely support Identify opportunities to introduce relevant services, game content, and other solutions to existing clients Monitor account and product performance, analyse data, and highlight opportunities for improvement Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients Required Experience: 2+ years of experience in Account Management, Customer Success, or a similar client-facing role Strong written and spoken English at B2+ level Experience building and maintaining strong relationships with clients Ability to analyse data and turn findings into practical recommendations Strong problem-solving skills and the ability to handle client issues efficiently Confident communication and collaboration with international, cross-functional teams Nice to have: Written and spoken Russian Experience in the iGaming industry or working with B2B digital products Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: PuzzlePlay Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content. Role Overview Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change. Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market. This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based. Key Responsibilities Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns. Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time. Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries. Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process. Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help. Required Skills, Knowledge and Expertise Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team. Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve. The ability to work with product and other teams to turn analysis into operational fraud controls. Working at Tripledot 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands. Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development. English & Polish Classes: Improve your language skills with access to English and Polish classes. This organization operates in compliance with the Whistleblower Act, for more information or to report violations please email whistleblowerpoland@tripledotstudios.com

Location: Limassol, Cyprus Workplace: on-site Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are looking for a communications leader with product or brand storytelling experience and creative judgement to lead our new Brand Communications & Content team as Team Lead . Job responsibilities Lead the team by defining roles, ownership and priorities, and hiring to fill gaps. Lead, mentor and develop the copy, social, education and design team members through regular feedback, performance reviews and clear growth paths. Set and uphold quality standards for copy and visual storytelling, acting as the final creative review for the team's output. Unite brand copy and design around coherent creative concepts, maintaining brand consistency under the Head of Brand's direction. Own communications and editorial planning across social media, news, newsletters, platform announcements and model education, balancing team capacity against priorities. Design and improve content workflows and review processes with Brand Marketing and Delivery Management, using audience feedback, content performance and media insights to strengthen results. Partner with Brand Marketing on campaign narratives, messaging and creative content, supporting agreed audiences, goals, channels and priorities. Work closely with Product to communicate feature benefits through launches, explainers and ongoing education. Translate the brand platform and product offering into compelling narratives and messaging that build affinity, trust and product understanding. Personally write the highest-stakes communications, including major announcements, press materials, executive quotes and sensitive communications. Lead proactive PR, building media relationships, pitching brand and product stories, handling press enquiries and preparing spokespeople. Manage reputation and crisis communications in partnership with leadership and external specialists. You’ll thrive here if you have 8+ years of experience in communications, public relations, brand storytelling, or editorial leadership, including 2+ years managing multidisciplinary creative or content teams. A track record of building or developing a team, including hiring, coaching and setting clear ownership. Strong planning, stakeholder management and content operations skills, including experience improving production and review workflows. The ability to evaluate copy and visual storytelling and give constructive creative feedback. Exceptional English writing and editing skills across marketing copy, product communications and press materials. Proven ability to turn brand positioning and product capabilities into compelling stories and audience benefits. Hands-on PR experience, including media relations, pitching and securing relevant coverage. Strong editorial judgment across social media, news, newsletters and educational content. Sound judgment in sensitive communications, reputational issues and crisis response. Ability to use audience insights and communications results to improve content and messaging. High ownership, accountability and the ability to combine team leadership with hands-on communications work. Bonus: Experience in creator platforms, entertainment, gaming, community-led brands, live-service businesses or entertainment. Condtions EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM Our Growth team is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games (hypercasual, hybrid, 100% IAP). ROLE - Create mobile video ads that engage millions of people - Become a creative expert in mobile gaming: benchmark what our competitors are doing, experiment with new ideas - Develop a deep understanding of how your creations perform and why - Work within a small creative squad with amazing people from diverse backgrounds and nationalities - Have the opportunity to cover different product scopes (e.g., hyper casual, hybrid, casual) - Contribute to transversal initiatives (e.g., testing new tools) PROFILE - Fully proficient with video editing and content creation - Expert in After Effects - Nice to have: 3D softwares and/or Unity - Creative and have a hacker mindset - Understand how your creations drive marketing performance - Fluent in English, both oral and written - At least 3+ year of experience in a similar role - Hands-on experience with AI creative tools (Scenario, Seedance, Kling, Veo, Runway, etc.) - Deeply familiar with the mobile gaming market, in particular, hyper casual and casual BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success. ROLE We're looking for an IT Administrator - AI & Cybersecurity to join our Corporate team. In this role, you'll own the intersection of IT operations, cybersecurity and AI platform administration, reporting directly to the IT Manager. IT & SaaS Administration - Administer the core SaaS stack - Okta (SSO, SCIM, lifecycle, policies), Google Workspace, Slack, Notion, GitHub Enterprise Cloud and 100+ applications across multiple legal entities - Own the MDM estate (Jamf and Intune) across macOS, iOS and Windows: enrolment, compliance baselines, patching and disk encryption - Act as the L2/L3 escalation point for internal support, handling endpoint, identity and SaaS incidents that L1 cannot resolve - Automate manual run work through scripting, APIs and AI agents where they genuinely add value Cybersecurity - Drive the identity hardening roadmap: session lifetimes, adaptive and phishing-resistant MFA, privileged access management and admin role reviews - Own OAuth and third-party app governance across Google Workspace and Okta: inventory, risk-scoring and approval workflows - Control SaaS data exposure - publicly and externally shared files, orphaned shares - and build the tooling to support it - Contribute to the ZTNA rollout, geo-based access controls and detection & response alongside the SOC and SIEM AI Platform Administration - Administer enterprise AI platforms (Claude, Google Gemini & Vertex AI, OpenAI and others): tenants, SSO, licences, usage analytics and budget control - Strengthen the AI governance framework: acceptable-use rules, data classification boundaries, DLP and logging - and detect shadow AI usage - Administer connectors, MCP servers and agent integrations PROFILE - 5+ years of experience in IT administration, infrastructure or IT security in a fast-moving, multi-geography environment - Deep hands-on expertise with IdP administration - Okta strongly preferred - and Google Workspace at enterprise scale - Solid MDM experience across macOS and Windows (Jamf and/or Intune) - Demonstrable cybersecurity practice: IAM hardening, SaaS security posture management, OAuth risk and incident response - you have shipped security work, not just studied it - Automation is a reflex: proficiency in scripting (Python, Bash, PowerShell) and working with REST APIs and workflow tools - Practical experience with enterprise AI platforms and a genuine understanding of the risks introduced by models, agents and connectors accessing corporate data - Able to communicate security trade-offs clearly to executives and technical workarounds to developers - Fluent English is required, French is a plus - Nice to have: security certifications (Security+, CISSP, Okta Certified), ZTNA/SASE or SSPM exposure, cloud IAM on GCP or AWS, ITSM platform experience BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Malta As a Content Execution Coordinator working within the Product Development Content Delivery Team, you will be part of a team that is responsible for managing the core content on our sites. The Wow In this role, you will have the opportunity to work on different sites operated by Betsson Group and to contribute to our promise to deliver the best customer experience in the industry. Reporting to the Head of Content Delivery, you will be working with our content tools to ensure all content is prepared, updated, and verified prior to the launch of projects or new product features. You will be required to gather and execute all content needed from all the Product Development vertical areas. Furthermore, you will need to work closely with Product Managers and development teams to ensure the delivery of content updates is in sync with development updates. A taster of what you will be involved with: Coordinate and execute content updates required for new site launches, new markets, site migrations, and new product features. Coordinate translations and upload the content to the Content Management System. Upload game thumbnails for Betsson Group brands. Test content prior to any release to ensure that all content is displayed correctly on site. Coordinate proofreading with different stakeholders. Communicate and document the status of your work to relevant project managers. Act as a team player, handling multiple tasks at the same time. Provide support and training as necessary to other team members, colleagues, and collaborators. Any other duties that may be required within the team. What we are looking for Excellent communication skills in English, both verbally and in writing. A fun team player capable of building positive working relationships across the company. Willingness to learn in a fast-paced environment. Have an eye for detail – you spot errors and find discrepancies on a site. Able to deliver tasks within short deadlines, to a high standard and error-free. Keep yourself motivated even when working on repetitive tasks. Able to work well even with minimal supervision. Extra Awesome Experience in the iGaming industry, including knowledge of different jurisdictions. A good knowledge of JIRA, Confluence and CMS tools is a plus. Experience in using CMS tools and Smartling What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

You Will: — Develop an understanding of Roblox moderation rules and guidelines — Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline — Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions — Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes — Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences — Follow established team processes while identifying opportunities to refine and improve workflows You Have: — Great understanding of Roblox and the Roblox community — Good standing regarding Roblox moderation history — Excellent speaking and writing skills in both English and Tagalog — Excellent communication and relationship-building abilities, both online and offline — A proactive and adaptable mindset with a passion for supporting and growing a global developer ecosystem — Ability to work cross-functionally and manage multiple priorities in a fast-paced environment with a team-first mentality — Believe that helping the community is crucial to the success of the company — A desire to help empower and encourage our developer community — Knowledge and understanding of community processes, methodologies and best practices — Experience with gaming communities, game jams, or virtual/hybrid event planning is a plus — Early career / fresh grad preferred

Location: IN - Bangalore, India Scopely is looking for Senior 2D Marketing Artists to join our team based in Bangalore. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. We are the in-house creative agency, Flamed, an International multidisciplinary team. We build thousands of creatives every year to support all Scopely games' marketing needs worldwide. What You Will Do We are hiring Senior Marketing Artists with a focus on high-quality visual execution to join our Production Pod in Bangalore. You will be responsible for crafting static visuals (ads, store assets, social media posts) for some of the top mobile games in the world. Produce high-quality marketing assets from briefs and benchmarks, following established pipelines and templates Execute AI-generated visuals, refining them through paintovers, compositing, and final layout Work with 2D tools like Photoshop and Illustrator to assemble polished visuals with clean lighting, retouching, and compositional balance Learn and work with 3D tools like Blender/Maya to create solid baselines for the artwork Participate in performance-based iteration cycles, delivering updated versions based on KPIs and creative performance Work in partnership with Lead Artists to deliver top-notch creatives that reflect brand identity and production benchmarks Ensure all visuals align with brand guidelines and support the maintenance and application of style guides Collaborate with other artists and teams in Barcelona and beyond to ensure visual alignment and timely delivery Maintain precise tracking and accountability through internal workflow tools and reporting platforms Occasionally participate in brainstorms or creative alignment sessions, when requested What We’re Looking For 5+ years of experience in marketing or production art roles, ideally in gaming or entertainment Strong portfolio showcasing execution-heavy marketing art, including AI-generated visuals, and high-quality compositions Strong 2D design fundamentals to create polished visuals with clean compositions, refined retouching, and strong compositional balance Proven skills with AI generation tools (Nano Banana, Flux, Midjourney, ChatGPT, Stable Diffusion, etc.) Excellent knowledge of Adobe Photoshop Understanding of visual fundamentals: layout, color, lighting, and storytelling Self-driven and comfortable working independently within fast-paced production timelines Fluent communication skills in English (spoken and written) Comfortable collaborating with stakeholders across international locations and time zones Bonus Points Experience with UA or ASO asset production 3D production tools knowledge Familiarity with AI art pipelines, prompt writing, and image refinement tools Experience using production tracking systems and collaborative project tools **Please include a portfolio or PDF/links to examples of your work in the application. Applicants need work examples to be considered.** At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!  We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Jakarta Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Tripledot Games About Tripledot Games: Tripledot Games is a leading developer and publisher of casual and puzzle games, with a strong presence in London, Warsaw, and Barcelona. The studio is responsible for multiple top 10 titles, including Woodoku, Woodoku Blast, Solitaire, and TripleTile. Our best-in-class data-driven approach spans the entire lifecycle from publishing to machine learning puzzle levels, helping us make fast, smart decisions at every stage of development. We are also one of the largest IAA operators worldwide. Tripledot Games is a diverse and collaborative studio, home to people from over 36 nationalities. We take pride in our craftsmanship, strong focus on outcomes, and continuous improvement, building high-quality, scalable games that players around the world love. Role Overview We’re looking for a Lead Level Designer to own the vision, quality, and end-to-end level design process across one or more casual games. You’ll lead and mentor a team of level designers while staying hands-on with level creation, from concept and prototyping through playtesting, iteration, and final polish. Working closely with Art, Product, Development, Tech Art, and Engineering, you’ll use player feedback and game data to improve the player experience, establish effective design processes and best practices, and help evolve the tools and workflows that enable the team to create great levels. Key Responsibilities Own the vision and quality of level design across one or more casual titles. Lead, mentor, and support a team of level designers—guiding their creative work and helping them grow. Drive the full level design process from concept to final polish, ensuring levels are engaging, balanced, and in line with business and design goals. Set standards, best practices, and pipelines for level creation, playtesting, and iteration. Partner closely with art, product, and development teams to define feature requirements, tools, and production needs. Analyze game data and feedback to identify trends, opportunities, and pain points—using this insight to inform decisions. Promote rapid prototyping, playtesting, and feedback-driven iteration while contributing ideas and improvements to new and existing projects. Collaborate with tech artists and engineers to improve and expand level design tools. Required Skills, Knowledge, and Expertise 5+ years of experience in game design, with at least 1 year in a lead or senior role. Experience designing levels for games. A deep understanding of player psychology, pacing, challenge, and reward systems. Solid experience working with Unity and basic knowledge of Excel or other balancing tools. Experience in prototyping with AI tools, such as Claude, Gemini, and Codex. Excellent communication, organizational, and collaboration skills. Experience mentoring or managing other designers is a strong plus. Fluent in English (spoken and written). Working at Tripledot Hybrid Working 20 days of remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements, and our team spirit. Breakfast & Lunch: Relish daily breakfast and lunch provided in the office to keep you fueled and focused. BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health. BPJS SOCIAL: Secure your employment rights with BPJS Social. Festivity Allowance: Celebrate festive occasions with an additional festive allowance. Private Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] English Classes: Enhance your English skills with our provided English classes

Location: CH - Shanghai, China Scopely is looking for a Client Engineer to join an unannounced title based in our Shanghai office (5 days in the office). At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. We are in the early stages of development on an ambitious mobile game in China, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love. What You Will Do We are looking for a Client Engineer to help build the next generation of our games. You will work with a team of passionate engineers while developing core systems and features that power large-scale, real-time experiences for our unannounced game title. You’ll work on complex technical challenges involving real-time interaction, large-scale systems, and a persistent shared world used by tens of millions of players. Develop, and maintain key client-side components that enable rich, scalable game experiences. Partner closely with server, product, design, and other cross-functional teams to ensure technical alignment and product quality. Apply engineering best practices, including code reviews, unit testing, load testing, and performance optimization. Troubleshoot complex issues across mobile platforms to ensure stability and uptime for live systems. Participate in regular in-person meetings and collaboration sessions (role requires 5 days/week in office). What We're Looking For Experience developing commercial games in Unity, C# Experience with at least one of the following: Mobile native coding (Java/Kotlin for Android, ObjC/Swift for iOS, C/C++ for native) Network programming, cloud computing and server debugging Graphics programming for 3D games Familiar with Git, Bash and Gradle Strong problem solving and communication skills Professional proficiency in both Mandarin and English BS / MS in Computer Science or Software Engineering or equivalent Bonus Points Experience with profiling and optimization for mobile Experience with developing productivity tools and creating efficient procedures Rich experience in playing mobile games and console games Experience leading a team: task breakdown&scoping, code reviews, mentoring junior devs, prototyping, etc. Excellent verbal English communication At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Belgrade, Serbia We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum. Key Responsibilities: Proven ownership of a substantial 24/7 Customer Support operation within iGaming. Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly. Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable. A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls. Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up. Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents. Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance. Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations. Requirements: Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license. The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately. Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure. Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions. Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT. Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording. Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses. Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case. Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management. Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings. By joining us, you can expect: Competitive salary with attractive commission structure​. Top tier training provided by industry leading experts. Opportunity to grow within a fast-expanding international company. Positive and supportive team environment. Comfortable office space in central Belgrade. Private healthcare plan. Happy hour. Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.