Location: Philippines
Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set.
As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists.
🟩 What you’ll get by applying:
Personalized career growth plan tailored to your aspirations
Expert feedback to elevate your skills for lasting success
Priority consideration by Dev.Pro for suitable job openings within the company
Opportunity to work with top global corporations and participate in industry-shaping projects
Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to!
✅ Is that you?
4+ years of experience in test automation, including 1+ years of hands-on experience in C#
Proficiency in writing and maintaining automated UI tests using Playwright or Cypress
Practical experience testing REST APIs with Postman
Experience with performance and stress testing using K6 and JMeter
Experience automating test runs in CI/CD pipelines using Azure DevOps, Docker, and Kubernetes
Understanding of SDLC, STLC, OOP, QA methodologies, and testing best practices
Hands-on manual testing experience
Excellent teamwork and communication skills, including collaborating with international stakeholders
Proactive and self-managed mindset with the ability to take initiative and suggest improvements
Upper-Intermediate English level
Desirable:
Experience with end-to-end (E2E) testing
Familiarity with relational databases, specifically Oracle
Get started now:
1. Send us your CV in English.
2. Schedule a 15-30 minute call with Dev.Pro recruiters.
3. Participate in a 30-minute experience interview focused on testing your soft skills.
4. Get a 1-hour online evaluation of your technical skills by our technical experts.
In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer!
🎾 About Dev.Pro
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. Interested?
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Обзор продукта и технологий:
Функциональность продукта включает персональные поездки сотрудников, грузовую логистику, управление автопарком и диспетчерскую. Продукт ориентирован на внутреннее и внешнее использование.
Стек технологий: фронтенд — React/MobX/ReactQuery, бэкенд — микросервисы Java Spring Boot, Kafka, мобильные приложения iOS/Android, e-mail, S3-хранилища, OpenID, СУБД Postgres.
Требования к кандидату:
• Опыт работы в роли разработчика от 5 лет в проектах по разработке, модификации и/или внедрению ПО с использованием инструментов и технологий Java;
• Опыт работы со всеми указанными технологиями: Spring, Hibernate, Gradle, JMS, JAX-WS, Git, Jenkins, UML, JUnit;
• Опыт в управлении командой разработчиков (не менее 3 человек);
• Опыт командной разработки с использованием Confluence и Jira;
• Опыт работы как в каскадных (waterfall), так и в гибких методологиях разработки (Agile, DevOps, Scrum).
Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.CO, Colombia; Rosario, Remote.LATAM-country
We are looking for an ML/AI Engineer with solid knowledge of cloud technologies, Infrastructure as Code (IaC), CI/CD practices, and software engineering best practices, focused on designing, building, and operationalizing Generative AI based solutions.
You will join a strategic initiative within the Emantto domain, contributing to the acceleration of the organization's AI portfolio across multiple business areas.
This role combines ML/AI engineering with strong software engineering, cloud, and infrastructure expertise. You will build and operate Generative AI driven data products, support domain teams, and act as a facilitator for the Data & AI Platform.
Develop and deliver data products and AI/Generative AI solutions within domain teams.
Act as a facilitator of the Data & AI Platform, enabling adoption and accelerating delivery across teams.
Build, deploy, and operate Generative AI and Machine Learning models in scalable, production ready environments.
Manage infrastructure related aspects of environments and AI/ML products, including observability, performance, and reliability.
Contribute to CI/CD pipelines, Infrastructure as Code practices, and platform automation initiatives.
Collaborate with cross functional teams, including Software Engineering, Data Engineering, MLOps, and DevOps teams, to maintain high engineering standards.
Support experimentation frameworks and internal tools for Generative AI model development and evaluation.
Experience working with Google Cloud Platform (GCP).
Experience with Terraform or other Infrastructure as Code tools.
Strong proficiency in Python.
Experience in backend engineering, including APIs and services, as well as Generative AI, Machine Learning, or MLOps technologies such as Airflow, MLflow, pipelines, and monitoring tools.
Solid understanding of CI/CD practices, containerization using Docker, and software engineering best practices.
Familiarity with model deployment, model serving, and operating Machine Learning and AI systems in production environments.
Experience with observability, incident response, or platform operations.
Location: Philippines; Colombia; Argentina; Mexico; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Sales Development Representative (SDR) to generate qualified business opportunities across the UK and European markets initially, with the opportunity to expand into additional geographies.
Responsibilities:
Identify and research target accounts across the UK and Europe
Prospect senior technology and business decision-makers, including CTOs, CIOs, IT Directors and Heads of Data
Use cold calling, LinkedIn, email and multi-channel outreach to engage prospects
Understand prospect business and technology challenges and identify potential opportunities
Qualify prospects based on business need, solution fit, authority, timing and project requirements
Generate meetings and qualified opportunities for the sales team
Build and maintain a healthy prospect pipeline
Personally source and document qualified opportunities
Maintain accurate CRM records and manage follow-ups consistently
Collaborate with Account Executives and technical teams to ensure qualified opportunities are effectively handed over
Track outbound activity, meetings, opportunities and conversion performance against targets
Continuously research new industries, accounts and technology trends to improve prospecting effectiveness
Requirements
2–3+ years of B2B technology sales development, lead generation or business-development experience
Previous experience working for an IT consultancy, software-development agency, MSP, systems integrator, cloud/data provider or technology-services company
Demonstrable experience personally sourcing and qualifying business opportunities
Experience with outbound prospecting into the US market
Strong experience using telephone, LinkedIn and email for outbound prospecting
Ability to confidently engage CTOs, CIOs, IT Directors, Heads of Data, Heads of Engineering and senior business leaders
Understanding of consultative and project-based technology sales
Experience generating opportunities for at least one relevant technology-services area:
Custom software development / product engineering
Azure / Microsoft Fabric / Power Platform / Microsoft 365
Data engineering / analytics / BI
AI / automation / digital transformation
Cloud migration / DevOps / managed services
IT outsourcing / dedicated development teams / staff augmentation
MSP / systems integration / technology consulting
Strong verbal and written communication skills
Ability to research accounts, identify business pain points and qualify opportunities effectively
Strong CRM and pipeline-management discipline
Self-motivated, persistent and target-driven approach
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment.
Some examples of our projects:
Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities
Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities
Driving infrastructure modernization and scalability programs that support our growing customer base
Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards
What you will do
Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement
Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs
Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates
Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact
Partner with customer success and cross-functional teams to refine communication plans, and operational workflows
Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation
Take part in on-call or operational support where your team’s ownership model requires it
What you will bring
Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption
Demonstrated ability to define strategy and create clarity within extreme ambiguity
Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives
Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue
Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders
Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact
Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities
Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence
Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers
Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success
Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges
Proven experience leading complex reliability programs across multiple engineering organizations
Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives
Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization
About the team:
The Technical Program Management team sits within GitLab's R&D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North America and Europe. We own the end-to-end delivery of complex, cross-functional programs including AI platform capabilities, enterprise customer initiatives, and strategic technology transformations. As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Malaga
The Role
Our Development team in Malaga is growing and we are now looking for a Backend Software Engineer to join! Our Campaigns & Rewards unit at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!
You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features.
What you'll do:
Design and develop distributed backend services using .NET and event-driven architecture.
Collaborate with product and commercial teams to turn engagement ideas into scalable, maintainable, and user-friendly solutions.
Optimize our microservice ecosystem for performance, reliability, and observability.
Drive our containerization and cloud migration strategy forward.
Participate in architecture discussions and help shape technical decisions.
For senior engineers
: Lead architectural decisions and proactively identify areas for improvement.
Write maintainable, well-tested code and conduct code reviews.
Participate in incident resolution and the team’s on-call rotation.
Maintain clear technical documentation such as ADRs, runbooks, and guidelines.
Build and share your domain expertise within the team.
What Tech Stack you'll be working with:
We don’t expect you to know everything listed below – but the more you’re familiar with, the better. What matters most is your ability to learn, collaborate, and write high-quality, maintainable code.
Core Technologies
These are essential to the role, and we’re looking for solid experience here – especially for senior candidates.
Languages & Frameworks
: C#, .NET (modern versions after .NET Core)
Databases
: SQL Server, PostgreSQL, Redis, Couchbase
(experience with relational or document databases, including indexing and query optimization, is a strong plus)
Cloud & Containers
: AWS, Kubernetes, Docker
(experience with any major cloud provider or containerization platform is valuable)
Testing & Quality
: xUnit/NUnit, mocking frameworks, k6 for load testing
(understanding of unit, integration, and performance testing is more important than specific tools)
Additional Tools & Practices
Familiarity with these of similar tools and concepts is a plus.
Messaging & Microservices
: Web APIs, Apache Kafka, RabbitMQ, Orleans
(experience with any messaging or actor-based system is valuable)
Observability
: Prometheus, Grafana, Loki, Splunk
(or experience with other observability stacks)
CI/CD
: GitHub Actions, trunk-based development, progressive delivery
(familiarity with continuous delivery pipelines and deployment strategies is more important than specific tooling)
Architecture
: Domain-driven design, event sourcing, actor model, distributed systems at planet-scale
Ways of Working
: Agile and Lean principles, DevOps mindset, strong collaboration
What we offer
25 working days of paid vacation.
Private health and life insurance.
Flexible compensation package for transport, meals, and more!
Hybrid work policy for the best of office and home.
Up to 10 days per year working remotely from abroad.
€300 yearly wellness allowance.
Office perks to make your day easier.
Referral program with a bonus for successful hires.
Intensive summer schedule in August for extra flexibility and work-life balance.
We can also offer you an environment full of ambition and passion. One day is never like the other as the only constant is change, to the better, to the greater. We strive to be the best in whatever field we choose to play on, and we make sure to have fun along the way!
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Malaga
The Role
Our Development team in Malaga is growing and we are now looking for a Senior Backend Software Engineer to join! Our Campaigns & Rewards unit at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play featuring Tournaments, Dynamic personalized campaigns and much more!
You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features.
What you'll do:
Design and develop distributed backend services using .NET and event-driven architecture.
Collaborate with product and commercial teams to turn engagement ideas into scalable, maintainable, and user-friendly solutions.
Optimize our microservice ecosystem for performance, reliability, and observability.
Drive our containerization and cloud migration strategy forward.
Participate in architecture discussions and help shape technical decisions.
For senior engineers
: Lead architectural decisions and proactively identify areas for improvement.
Write maintainable, well-tested code and conduct code reviews.
Participate in incident resolution and the team’s on-call rotation.
Maintain clear technical documentation such as ADRs, runbooks, and guidelines.
Build and share your domain expertise within the team.
What Tech Stack you'll be working with:
We don’t expect you to know everything listed below – but the more you’re familiar with, the better. What matters most is your ability to learn, collaborate, and write high-quality, maintainable code.
Core Technologies
These are essential to the role, and we’re looking for solid experience here – especially for senior candidates.
Languages & Frameworks
: C#, .NET (modern versions after .NET Core)
Databases
: SQL Server, PostgreSQL, Redis, Couchbase
(experience with relational or document databases, including indexing and query optimization, is a strong plus)
Cloud & Containers
: AWS, Kubernetes, Docker
(experience with any major cloud provider or containerization platform is valuable)
Testing & Quality
: xUnit/NUnit, mocking frameworks, k6 for load testing
(understanding of unit, integration, and performance testing is more important than specific tools)
Additional Tools & Practices
Familiarity with these of similar tools and concepts is a plus.
Messaging & Microservices
: Web APIs, Apache Kafka, RabbitMQ, Orleans
(experience with any messaging or actor-based system is valuable)
Observability
: Prometheus, Grafana, Loki, Splunk
(or experience with other observability stacks)
CI/CD
: GitHub Actions, trunk-based development, progressive delivery
(familiarity with continuous delivery pipelines and deployment strategies is more important than specific tooling)
Architecture
: Domain-driven design, event sourcing, actor model, distributed systems at planet-scale
Ways of Working
: Agile and Lean principles, DevOps mindset, strong collaboration
What we offer
25 working days of paid vacation.
Private health and life insurance.
Flexible compensation package for transport, meals, and more!
Hybrid work policy for the best of office and home.
Up to 10 days per year working remotely from abroad.
€300 yearly wellness allowance.
Office perks to make your day easier.
Referral program with a bonus for successful hires.
Intensive summer schedule in August for extra flexibility and work-life balance.
We can also offer you an environment full of ambition and passion. One day is never like the other as the only constant is change, to the better, to the greater. We strive to be the best in whatever field we choose to play on, and we make sure to have fun along the way!
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: US Remote
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
Location: Remote (US East Coast/Central)
As our team and customer base grow, we need to make sure our security efforts scale accordingly. For that, we are looking to expand the Synthesia Infosec team by onboarding an additional Security Engineer (L6)! You will report to the Head of Security and work within the Security Operations team.
KEY RESPONSIBILITIES:
- Build and own deeply technical security improvements across our Cloud Infrastructure(s) and associated territory (AWS/GCP, Kubernetes, CI/CD), including shipping production changes yourself when needed.
- Design, implement, and iterate on detection and response capabilities (SIEM, EDR/MDR, cloud-native detections, CNAPP) with an engineer’s bias for automation, reliability, and measurable outcomes.
- Hunt, investigate, and respond to security alerts and suspicious activity end-to-end (triage → containment → eradication → recovery → learnings), including writing tooling and detection logic to prevent recurrence.
- Build internal security tooling and automations (IaC, scripts, integrations) that reduce toil and raise the security bar by default.
EXPERIENCE & QUALIFICATIONS:
- You’re a deeply technical security engineer with a builder/hacker mindset, able to go from idea → prototype → production and comfortable making changes directly in Cloud Infra / DevOps systems.
- You have 5+ years of hands-on security engineering experience, ideally in a cloud-first SaaS environment.
- Have worked in a fast-growing startup, scale-up and/or SaaS company
WE WOULD EXPECT YOU TO HAVE EXPERIENCE IN:
- Cloud security engineering in AWS and/or GCP, with the ability to implement improvements hands-on (IAM, networking, compute, storage, logging).
- Kubernetes security (cluster hardening, workload isolation, runtime security, policy controls) and container ecosystems.
- DevOps fundamentals: CI/CD security, secrets management, artifact integrity, and secure-by-default platform patterns.
- Incident response and investigation, including creating repeatable playbooks and automating response where appropriate.
- Strong programming/scripting ability (Python or similar) plus comfort with infrastructure-as-code (e.g., Terraform) and automation.
- Serious agent coding - ideally you’re on the bleeding edge in the space.
- Endpoint security tooling, such as CrowdStrike
Bonus points for:
- Hands on experience with any/all of: Hunters, Wiz, Falcon, Tracebit, Torii, Okta, Google Workspace, StrongDM, Github, StepSecurity, Dope Security
- Any relevant Information Security certification, e.g AWS Certified Security, GIAC GWEB, OSCP, or CSSLP.
THE GOOD STUFF..
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- A competitive salary + stock options in our fast-growing Series E startup
- Remote-friendly environment
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days of annual leave + Public holidays + paid sick leave
- Fun culture with regular socials
- A generous referral scheme
- A brand new computer + monitor
- Budget and support for conference travel, community events, and content production
Location: Remote
Workplace: remote
🌎 About Us
TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.
We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.
TeamSnap is seeking a Staff Software Engineer, Backend, to join our fully distributed engineering team and help us continue scaling systems that serve millions of daily users and tens of thousands of amateur sports organizations. Our primary backend stack includes Node and TypeScript, alongside Elixir, SQL, cloud-based services, event-driven systems, queues, background jobs, caching layers, and observability tooling.
We are looking for a hands-on Staff Backend Engineer with deep, meaningful production Node experience who can build and improve APIs and services, reason through production issues across the system, lead technical design in ambiguous areas, mentor engineers, and raise the quality bar across the team. This person should bring strong systems thinking that connects application architecture with infrastructure, platform, data, security, and other adjacent domains, bringing those teams into architecture and solutioning conversations early without being expected to own those functions directly.
As an engineering team, we architect and build scalable systems using service-oriented and event-driven architecture. This role will help shape the technical foundation behind TeamSnap’s product experience, with a focus on backend systems, APIs, services, data performance, reliability, observability, and production quality.
What You'll Do:
Architect, build, and evolve backend APIs, services, event-driven workflows, queues, background jobs, data models, caching strategies, and integrations that support millions of users and thousands of sports organizations.
Own complex backend product and technical work from discovery through design, implementation, rollout, production support, and long term maintainability.
Lead ambiguous technical initiatives by breaking down problems, identifying risks, making practical tradeoffs, and helping teams move from uncertainty to clear execution.
Provide technical leadership across our Node ecosystem by advancing shared patterns, standards, tooling, and practices, and helping engineers make better Node-specific architectural and operational decisions.
Connect application architecture with platform, infrastructure, data, security, observability, and other adjacent domains, identifying concerns early and bringing the right teams into architecture, solutioning, and scaling decisions.
Improve the reliability, scalability, performance, and operability of production systems through thoughtful architecture, strong testing practices, database optimization, caching, monitoring, alerting, and incident follow-up.
Debug complex production issues by reasoning across application code, databases, caches, queues, jobs, observability data, and the broader request lifecycle.
Partner with Product, Design, Engineering, Infrastructure, Platform, Data, Support, and other teams to turn roadmap needs into durable backend systems and practical delivery plans.
Strong interpersonal skills with the ability to give and receive constructive feedback, mentor engineers, influence cross-team alignment and articulate technical trade-offs to non-technical stakeholders
What Will Set You Up for Success:
Staff level backend engineering depth, with deep, meaningful production Node experience at scale and a strong track record of architecting, building, operating, and improving complex backend systems.
Deep Node and TypeScript experience, including strong understanding of runtime behavior, concurrency, failure modes, performance characteristics, production debugging, and the architectural tradeoffs involved in operating Node systems at scale.
Strong systems thinking, with the ability to connect application architecture and runtime decisions with platform, infrastructure, data, security, observability, and other adjacent domains, bringing those perspectives and teams into the process early as systems are architected, built, and scaled.
Strong SQL and relational database judgment, including indexing, query optimization, migrations, profiling, data modeling, transactions, read and write patterns, and performance tuning.
Practical understanding of service-oriented architecture, event-driven architecture, queues, background jobs, webhooks, Redis or similar caching tools, and systems that need to scale under real production load.
Working knowledge of production infrastructure and platform concerns, enough to reason through deployments, containers, CI/CD pipelines, cloud services, networking basics, observability, and operational debugging.
Strong production ownership mindset, with the ability to use logs, metrics, traces, dashboards, alerts, incident reviews, and system behavior to improve reliability over time.
Demonstrated ability to lead through influence, mentor engineers, facilitate technical decisions, communicate tradeoffs clearly, and connect backend technical choices to customer impact, business needs, and long term maintainability.
Bonus:
Previous work in or close partnership with infrastructure, platform, SRE, DevOps, or data teams.
Elasticsearch experience, particularly operating, scaling, troubleshooting, or designing search and indexing workloads in production.
Familiarity with BigQuery, analytics pipelines, reporting workflows, or high-volume data processing.
Responsible use of AI-assisted engineering workflows to improve debugging, testing, documentation, refactoring, prototyping, or developer experience without compromising quality or understanding.
Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $200,000 inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones.
We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time.
🚀 Opportunities to Grow
We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it.
🎩 Total Rewards
Remote-first since 2009
Flexible PTO and parental leave
100% premium coverage of medical, dental, and vision for you and your family
401(k) to invest in your future
$1,500 annual learning and development reimbursement
Travel to all-company meetings and team events
Generous home office allowance
TeamSnap swag when you start, plus a $50 store credit on every work anniversary
Monthly health and wellness reimbursement, and more
TeamSnap Total Rewards
🏆 Award-winning Culture
At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us.
🧡 Inclusion and Diversity
Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued.
Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer.
AI Notice
We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
Sony Interactive Entertainment is searching for a highly competent candidate to join SIE’s Identity and Access Management (IAM) team which is responsible for IAM tool deployment, enhancements, and maintenance. This individual will work with various stakeholders (HR, Legal, IT, InfoSec) to build out and enhance existing IAM processes and engineer new solutions. The selected candidate will be capable of defining and executing on well-constructed operational strategies, processes, and procedures; as well as have excellent communication and organizational skills.
What you'll be doing:
Automating solutions for user onboarding and offboarding
Enhancing existing onboarding solutions / tools. (Saviynt, OneIdentity Active Roles Server, Okta)
Build out documentation around processes of various IAM tools.
Resolve identity related issues across the SIE organization.
Contribute to strategic roadmaps for IAM systems and programs for SIE.
Conduct regular or emergency maintenance or software upgrades as required
Support dev / engineering teams alongside other IT DevOps staff
Continuously work with stakeholders to enhance and evolve IAM program
Prepare documentation for audits and acts as POC for audit issues
Assist various IT teams with Active Directory migration tasks
Support lifecycle management of identities, entitlements, and roles across multiple systems and applications.
What you'll be doing:
5+ years experience managing and maintaining Active Directory
5+ years experience in automating IT solutions
High level of attention to detail and accuracy
Documentation of standards, methods and diagrams of environments
Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
Ability to work independently and manage workload with minimal supervision
Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response.
Ability to quickly learn new technologies
Qualifications:
Scripting experience required
In-depth knowledge of Active Directory (AD), IT processes and procedures, information security, and systems implementations required
OneIdentity Active Roles experience strongly preferred
Strong knowledge of PowerShell required
Experience with Identity and Access Management tools preferred (Sailpoint, Saviynt, etc...)
Experience with SQL Server preferred
Experience with Exchange Online / Entra ID preferred
Experience with Okta preferred
Education:
BS./B.A. in Computer Science, Information Systems, Electrical/Computer Engineering or equivalent experience preferred
Technical certifications a plus, but not required
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€70.500
—
€105.700 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Embed within client environments, working onsite with the people performing the work and the executives sponsoring it.
Lead discovery sessions to understand the client’s business, systems, data, operating model, and underlying challenges.
Translate ambiguous business problems into prioritized and quantified opportunity maps, supported by clear baselines and accountable client owners.
Identify which opportunities are genuinely worth pursuing and advise against initiatives that do not provide sufficient business value.
Build trust in the client’s data and deliver working, data-grounded prototypes within the first weeks of an engagement.
Design, develop, debug, and deploy production-grade AI agents, integrations, data pipelines, and applications within client systems.
Remain hands-on in the code whenever technical progress or delivery outcomes depend on it.
Define evaluation frameworks, quality thresholds, regression gates, and monitoring strategies for AI and agentic systems.
Monitor model and data drift and design effective human-in-the-loop controls for high-impact workflows.
Scope, sequence, and coordinate delivery across engineers, architects, and specialist contributors.
Make explicit trade-offs between scope, delivery speed, quality, and business value.
Orchestrate Exadel Colleague to accelerate delivery and scale successful implementation patterns.
Convert successful deployments into reusable reference architectures, agent templates, integration blueprints, evaluation frameworks, and delivery playbooks.
Produce clear technical documentation, operational runbooks, and knowledge-transfer materials.
Train client teams to independently operate, maintain, and extend delivered solutions.
For Senior FDEs, independently lead executive discovery, direct pod execution, and take full accountability for engagement outcomes.
For Senior FDEs, mentor other Forward Deployed Engineers and ensure reusable delivery patterns are incorporated into Exadel Colleague.
What You Bring
Mid-level hands-on technical experience, including client-facing capacity.
For the Senior Forward Deployed Engineer level, senior-level experience, including technical delivery leadership across multidisciplinary teams or pods.
A demonstrated record of delivering production software used by real users and business teams.
Practical experience designing, deploying, and debugging LLM-backed or agentic systems in production.
Advanced proficiency in Python, along with experience using TypeScript or JavaScript and SQL.
Strong knowledge of prompt and context engineering, agent architecture, tool and function calling, and retrieval-augmented generation.
Experience with Model Context Protocol servers, sub-agents, skills, and agent development frameworks such as the OpenAI Agents SDK or Claude SDKs.
Experience designing evaluation harnesses, quality thresholds, regression gates, drift monitoring, and observability for non-deterministic systems.
Understanding of human-in-the-loop control design and where human review should remain within automated workflows.
Experience with data modeling, domain ontologies, ETL or ELT pipelines, relational databases, vector stores, and embedding pipelines.
Experience building and deploying solutions on AWS, Azure, or GCP.
Familiarity with Docker, Kubernetes, CI/CD, infrastructure as code, serverless architectures, and enterprise deployment patterns.
Experience integrating with REST or GraphQL APIs, webhooks, event-streaming platforms, identity systems, and SSO.
High agency and sound judgment when working through ambiguity, incomplete information, and evolving client requirements.
Demonstrated ability to become credible and productive quickly within unfamiliar industries and business domains.
A habit of clarifying the problem, identifying constraints, and explicitly stating assumptions before developing a solution.
The ability to communicate effectively with both executive and technical audiences.
Strong technical writing skills, with the ability to explain complex concepts clearly and precisely.
Commercial judgment and the ability to connect technical decisions to measurable business value.
Strong analytical and mathematical rigor when working with incomplete, inconsistent, or unstructured data.
Fluent English communication skills.
Willingness to travel approximately 25–50% and work onsite in client environments.
Nice to have
A university degree is preferred but not required. Demonstrated evidence of successfully delivered work will be valued ahead of formal qualifications.
Java, C#, or C++ within legacy enterprise environments.
Node.js, React, or Next.js for client-facing applications.
Fine-tuning fundamentals and multi-agent orchestration.
TDD or BDD practices.
Large-scale data processing platforms such as Spark, Databricks, or Snowflake.
PostgreSQL, MySQL, or comparable relational databases.
On-premises, sovereign, or restricted-cloud deployment models.
Enterprise systems such as Jira, Azure DevOps, ServiceNow, Salesforce, or SAP.
GitHub or GitLab-based delivery workflows.
English level
Fluent
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
This position supports US-based operations; however, contracting will be executed locally in Brazil as a [PJ / CLT] engagement. Compensation is set and paid strictly in Reais (BRL).
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About SignNow team:
We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution – SignNow.
SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.
What you will be working on:
Delivering product features with AI coding agents as your primary implementation loop: writing specs and context-rich tasks that carry architecture, team standards, existing patterns, and acceptance criteria, then iterating until the output meets the bar
Reviewing and verifying agent-generated code with the same rigor you would apply to a colleague's, catching the plausible-but-wrong before it reaches production
Taking full ownership of every feature end-to-end: clarifying requirements, understanding the problem, owning the quality and test coverage of what you ship, delivering to production, then monitoring behavior, performance, and regressions post-release
Improving how the team works with agents: the shared context, rules, prompts, and guardrails that make everyone's agent output better, not just yours
Conducting code and documentation reviews to ensure quality, share knowledge, and maintain consistency across the codebase
Participating in duty rotations: monitoring production systems, responding to incidents, keeping services available
Growing technically inside a team with a strong engineering culture, clean architecture, and a high bar for delivery
What we expect from you:
5+ years of commercial software engineering experience
Hands-on experience building production software with
AI coding agents
(Claude Code, Cursor, Codex or similar), including how you set up context, decompose work for an agent, and validate what comes back. Be ready to describe outcomes, not tool names
Practical commercial experience with PHP, Node.js or Golang
Hands-on experience with JavaScript, TypeScript, and React
Solid SQL and experience with relational databases (MySQL, PostgreSQL, or similar)
Working knowledge of Docker for application development and deployment
Practical experience with testing methodologies, and an opinion on what "sufficient coverage" means
At least basic knowledge of
DevOps, CI/CD, AWS
, and cloud-native solutions
Ability to write technical documentation using approaches like the C4 model and ADRs
Strong task decomposition and prioritization skills
Fluent English, written and spoken
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Chișinău, Moldova
Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set.
As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists.
🟩 What you’ll get by applying:
Personalized career growth plan tailored to your aspiration
Expert feedback to elevate your skills for lasting success
Priority consideration by Dev.Pro for suitable job openings within the company
Opportunity to work with top global corporations and participate in industry-shaping projects
Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to!
✅ Is that you?
As a Software Engineer specializing in Python, you’ll be a vital part of our dynamic and robust community. You’ll get to work on various exciting and challenging projects across different domains, using your skills and expertise to deliver excellent services and solutions to clients worldwide.
4+ years of experience in Python software development
Experience with Python frameworks (Django, Flask)
Profound database knowledge and hands-on experience
Practical experience with cloud service providers (AWS, GCP, Azure)
Familiarity with DevOps tools and practices
Knowledge of serverless technologies and containerization tools (Docker)
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills
Upper-Intermediate English level
Get started now:
1. Send us your CV in English.
2. Schedule a 15-30 minute call with Dev.Pro recruiters.
3. Participate in a 30-minute experience interview focused on testing your soft skills.
4. Get a 1-hour online evaluation of your technical skills by our technical experts.
In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer!
🎾 About Dev.Pro
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Задачи:
- Разработка сервисов и интеграций для микросервисной архитектуры
- Подготовка unit-тестов
- Развертывание в тестовых окружениях
- Участие в процессе CI/CD
- Взаимодействие с аналитиками, разработчиками и тестировщиками
- Оценка ПО на соответствие банковским стандартам
- Взаимодействие с командами безопасности и DevOps
Требования:
- От 5 лет опыта на Java 11+ или Kotlin
- От 3 лет опыта со Spring и Spring Boot
- Опыт работы с микросервисной архитектурой (Spring Cloud, Kubernetes, OpenShift)
- Владение Docker и K8S
- Опыт написания интеграционных тестов
- Опыт проектирования REST API
- NoSQL, SQL, брокеры сообщений, реактивное программирование, кэширование
Условия:
- Полная занятость
- Гибкий график
- Удалённая работа с ±2 часа от московского времени
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments.
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоPhilippines; Colombia; Argentina; Mexico; South Africa
УдалённоRemote, Canada; Remote, United States; Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates; Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives; As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes; The base salary range for this role’s listed level is currently for residents of the United States only
seniorUnited Kingdom - Remote
seniorMalaga
seniorMalaga
УдалённоГеография найма не уточнена
УдалённоTeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones
United States - Remote
Ireland, Dublin
seniorBrazil
УдалённоseniorPoland
УдалённоseniorChișinău, Moldova
УдалённоPoland
УдалённоseniorRemote, United Kingdom; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones