Location: Sydney; Singapore
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re hiring an experienced, hands-on leader to shape GTM Strategy & Operations for Harvey in APAC. You’ll join the Revenue Operations organization, which serves as the core strategic and business partner to Harvey’s global GTM teams, with a mission to drive sustained, efficient growth and operational excellence. In this role, you’ll own how our APAC field teams turn strategy into disciplined, data-driven execution, from market prioritization to operating cadence and performance management. You will act as a trusted thought partner to APAC Sales Leadership and cross-functional stakeholders, helping connect regional realities to Harvey’s global go-to-market model. It’s a chance to build and scale a high-impact function in a fast-growing, category-defining AI company.
WHAT YOU’LL DO
- Partner with APAC Enterprise Sales Leadership to define field strategy for APAC and ensure alignment with Harvey’s global GTM operating model, enabling predictable, durable revenue growth across the region.
- Drive forecast rigor and pipeline quality by establishing clear expectations, processes, and inspection mechanisms that improve CRM hygiene, data accuracy, and visibility into risk and upside.
- Design, implement, and evolve regional operating rhythms (business reviews, forecast calls, pipeline reviews, planning cadences) that support disciplined execution and scale as the business grows.
- Lead high-priority GTM initiatives for APAC that tackle complex, cross-functional problems (e.g., territory and coverage design, segmentation, capacity and headcount modeling, market-entry playbooks) and translate them into clear plans for the field.
- Partner closely with GTM Enablement to identify capability gaps, shape regional enablement priorities, and support the onboarding and ramp of new AEs and SDRs through data-driven insights and feedback loops.
- Over time, build and develop a high-performing team of APAC Sales Business Partners, setting a high bar on analytical rigor, stakeholder partnership, and operational excellence.
- Serve as the connective tissue between APAC and global Revenue Operations, sharing learnings, advocating for regional needs, and helping standardize best practices across markets where it makes sense.
QUALIFICATIONS
- 10+ years in Revenue Operations, Sales Strategy & Operations, or a closely related field.
- Experience in high-growth technology environments combined with backgrounds in investment banking, private equity, venture capital, strategy/management consulting, or similarly analytical roles is strongly preferred.
- 2+ years of people management experience leading high-performing, analytically oriented teams.
- Demonstrated track record as a strategic business partner to senior GTM leaders, with the ability to build trust, navigate diverse working styles, and influence cross-functional stakeholders without direct authority.
- Strong cross-functional collaboration skills; you are energized by working across Sales, CS, Marketing, Finance, Product, and Enablement to drive toward shared commercial outcomes.
- Comfort operating in fast-paced, highly ambiguous environments, with a bias toward structured thinking, clear communication, and high-quality execution under time pressure. .
ADDITIONAL INFORMATION
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
WHAT WE OFFER
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
- Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
- Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
- Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
- Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
- Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
- Professional Development: Annual support for courses, certifications, conferences, and books.
- Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
- Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EP3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Jersey City, New Jersey
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview:
The Associate Director, Patient Marketing supports the development and execution of Patient marketing strategies for COMP360, inclusive of all digital and media efforts and execution of patient support materials.
This role is responsible for translating Patient strategy into high-quality, compliant tactics that support launch readiness and drive patient awareness, education, and engagement. This individual will contribute to insight-driven planning, tactical execution and performance tracking across patient marketing initiatives, digital experiences, educational resources and campaigns that support commercialization objectives.
This individual will report to the Director, Patient Marketing and partner closely with Commercial Operations, Sales Leadership, Patient Advocacy, Medical Affairs, Market Access, Corporate Communications, Clinical Development, Regulatory, and Legal to deliver coordinated go-to-market initiatives that drives Patient awareness.
Location:
Remote in the United States.
Reports to
:
Director, Patient Marketing.
Roles and responsibilities
(include but are not limited to):
Support the development and execution of patient marketing strategies for COMP360, with a focus on core materials, digital/media tactics, and foundational patient support services in partnership with the Patient Engagement team
Participate in market research, analyze market trends, competitive activity, and customer insights, and synthesize findings to inform tactical planning and execution
Lead the development and approval of Patient marketing materials, campaigns, and tools that communicate COMP360’s value proposition while ensuring alignment with medical, legal, and regulatory guidance
Collaborate with the Patient Engagement, Sales, Patient Access, Market Access, Patient Advocacy and Medical Affairs team to develop Patient Support programs and materials
Manage day-to-day agency and vendor workstreams, project timelines, budgets, and performance metrics to ensure efficient execution and continuous optimization
Support development and execution of lifecycle marketing initiatives that engage and educate patients across key moments of the treatment journey
Support development of advocacy, partnership, and community-building initiatives that strengthen the patient experience throughout the treatment journey in collaboration with Patient Advocacy
Coordinate cross-functional alignment on marketing initiatives, identify operational efficiencies, proactively solve challenges, and ensure nothing falls through the cracks across patient marketing workstreams
Demonstrate Compass's culture of compassion, boldness, inclusion, and rigor while contributing to a collaborative, high-performing marketing team
Candidate Profile:
Bachelor's degree in Marketing, Business, Life Sciences, or related field; MBA or advanced degree preferred
6+ years of marketing experience in biotech/pharma or healthcare, with experience in Patient marketing, consumer health, specialty therapeutics, CNS, or launch preparation preferred
Must have experience working in-house of a biotech/pharma company
Strong working knowledge of US healthcare dynamics and promotional review processes; familiarity with payer, access, and regulatory considerations for investigational or specialty products preferred
Expertise supporting market research, brand strategy, omnichannel marketing, agency management, storytelling, and marketing analytics tools
Excellent cross-functional collaboration, communication, project management skills, and attention to details
Mission-driven marketer passionate about mental health innovation and Compass's values
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$220,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $100,000 to $130,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Toronto office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Salt Lake City office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs, CO area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a RAM, you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats their portfolio like a sales territory: proactively growing wallet share, spotting upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter. This role looks after customers for their first 90 days after activation (first subscription paid). Your main objective is to drive quick, thorough product adoption, with a focus on revenue and turning new customers into High Value Clients (HVCs).
Day to day, you’ll explore clients’ businesses and needs in depth, then position our products to address the opportunities you uncover.
You’ll be measured on what matters: expansion revenue, ARPA growth and voluntary churn. If you’re the type who reads their book every Monday morning and spots the opportunity before the client asks, this is your seat.
What you'll be doing
Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it.
Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly.
Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests.
Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit).
Build genuine relationships with decision-makers and be the person they call when something needs sorting.
Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable.
Monitor account health signals and step in early on at-risk accounts before churn becomes likely.
Maintain a clean pipeline and activity tracking in Salesforce – no black holes.
Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team.
Work closely with onboarding, product and support to make sure clients get what was promised.
What we're looking for
Languages: fluent English, plus Italian at Native Level
At least 2 years of account management experience in fintech or B2B SaaS.
At least 1 year of outbound or business development experience: you know how to open a conversation and create urgency without being pushy.
Hungry: you want to win, and you push for results without being chased.
Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores.
Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation.
Comfortable in a fast-moving scale-up where the playbook is still being written in places.
Confident communicator: you can run a QBR, push back when needed and escalate the right things.
Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Remote; Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About the team
Our influencer team drives revenue through partnerships with creators across multiple countries and game categories. The team handles lead generation, onboarding, relationship management and performance support. You’ll join as the specialist who makes the advertising creative behind those partnerships work harder.
About the Role
This role has two parts that feed into each other.
Creative: You’ll research what competitors and the wider market are doing, work out which creative solutions we can run, and turn that into a high volume of clear, usable creative briefs for influencers.
Performance: Once influencers run the briefs, you’ll own the performance side. You’ll set up A/B tests, track KPIs and work out which creative angles are driving results, then feed those insights back into the next round of briefs.
Responsibilities
- Research competitor and market advertising to spot angles, formats and trends
- Develop a high volume of creative angles and briefs for influencers
- Tailor creative approaches by country, audience and game category
- Review influencer content and give constructive feedback
- Design and run A/B tests across creatives, markets and categories
- Analyse creative performance using KPIs and structured testing, then adjust the approach based on what the data shows
- Manage and optimise influencer advertising budgets, including YouTube spend
- Use AI tools to analyse data, find patterns faster and improve your workflow
- Report on creative impact to influencer managers, media buyers and leadership
- Work closely with influencer managers, media buyers and creators
Requirements
- Proven experience writing creative briefs
- Strong skills in measuring and analysing campaign and creative results
- Hands-on experience managing YouTube spend
- Budget ownership, ideally managing 100,000+ per month in influencer marketing
- Experience working closely with influencer teams, or running ads with influencers
- Hands-on experience using AI tools in your daily work, particularly to analyse data
- Good English level required, proficiency preferred
Nice to have
- A background in a B2C brand, B2C SaaS or consumer subscription company where influencers are a top marketing channel
- Experience across multiple markets and countries
- Experience in a business with a large content creator team (10+ people)
SALARY : €42,000 - €45,000 A YEAR
*Salary ranges may vary. We’re seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
*We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
What it’s like to work at Eneba
- Opportunity to help scale a unique product.
- Opportunity to join our Employee Stock Options program
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Bangalore
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Wrike is rapidly expanding its global partner ecosystem, and we are looking for a Partner Solutions Consultant (PSC) to serve as the technical authority and strategic solution lead for our resellers, system integrators (SIs), and consulting partners. In this role, you will scale Wrike’s footprint by empowering partners to independently identify, design, and close enterprise-grade work management opportunities. By bridging deep technical expertise with partner enablement and joint pre-sales execution, you will directly drive partner-sourced and partner-influenced revenue growth across key global markets.
Your Impact:
Scale Partner Independence:
Design, build, and deliver structured technical enablement programs, certification boot camps, and hands-on demo training to upskill partner pre-sales and professional services teams.
Accelerate Joint Pre-Sales:
Partner on high-impact, strategic enterprise opportunities to conduct in-depth discovery, configure bespoke proof-of-concepts (POCs), lead hands-on workshops, and navigate technical evaluations, RFPs, and infosec reviews.
Build Repeatable Solution Plays:
Co-develop industry- and department-specific solution packages (e.g., Enterprise PMO, Marketing Operations, Professional Services, Creative Workflows) and integration blueprints that partners can repeatedly bring to market.
Drive Ecosystem Alignment:
Act as the primary technical conduit between partner teams and internal Wrike stakeholders (Direct Sales, Solutions Consulting, Customer Success, and Product Management), ensuring direct visibility on roadmap requirements and partner-driven product feedback.
Measurable Value:
Directly influence partner pipeline velocity, quota achievement, productive utilization targets, and strategic Management by Objectives (MBOs).
Your Qualifications;
5+ years of B2B SaaS pre-sales experience
in Solutions Consulting, Sales Engineering, or Technical Architecture, including
2+ years specifically in a partner-, channel-, or alliance-facing capacity
.
Demonstrated Channel Enablement Track Record:
Proven ability to coach, upskill, and influence third-party partner teams without direct line authority.
Enterprise Discovery & Presentation Acumen:
Exceptional ability to translate complex technical architectures into compelling business value for audiences ranging from technical administrators to C-suite executives.
Technical Breadth:
Strong foundational knowledge of REST APIs, webhooks, SaaS integration patterns, identity access management (SSO, SAML, SCIM), and enterprise data security/compliance standards.
Cross-Border Collaboration:
Experience supporting multi-region markets (e.g., ANZ, ASEAN, North America) with the flexibility to navigate varying time zones and regional/international travel as required.
Fluency:
Outstanding verbal and written English communication skills.
Standout Qualities:
Domain Expertise:
Prior hands-on experience with Collaborative Work Management (CWM), Project Portfolio Management (PPM), or agile platforms (e.g., Wrike, Asana, Monday.com, Smartsheet, Jira, MS Project).
Partner Go-to-Market Literacy:
Practical understanding of channel sales operations, including deal registration mechanics, Market Development Funds (MDF), co-selling dynamics, and tier progression frameworks.
Consulting or SI Background:
Professional roots in management consulting, systems integration, or client-side professional services delivery.
Ecosystem Connectivity:
Deep familiarity with integrating work management solutions across core enterprise software suites (e.g., Salesforce, Microsoft 365, Google Workspace, Adobe Creative Cloud, ServiceNow).
Team Dynamics:
You will report directly to the
Manager, Solutions Consulting
, joining a high-caliber global team of pre-sales specialists, enterprise architects, and partner advocates. You will work in close daily alignment with Channel Account Managers, Regional Sales Directors, and Customer Success leads, serving as the connective tissue between third-party partner practices and Wrike’s core technical teams. Our culture is collaborative, self-directed, and performance-focused—rooted in shared technical excellence, mutual accountability, and celebrating joint ecosystem wins.
Our Work Style:
Methodology & Environment:
We operate in a collaborative hybrid model in Bangalore, balancing independent strategic initiative with deep cross-functional teamwork across global time zones.
Tools & Stack:
Daily work centers on Wrike for work orchestration and portfolio management, integrated with Salesforce CRM, Slack, Zoom, standard API testing tools (e.g., Postman), and modern enterprise productivity suites (Microsoft 365, Google Workspace).
What Makes This Role Different:
Unlike traditional direct-sales SC roles where you win deals one customer at a time, this position functions as a force multiplier. You will architect solutions, mentor external sales and delivery practices, and build sustainable enterprise capabilities that generate long-term recurring value through trusted global partners.
Benefits & Perks:
18 calendar days of paid vacation
12 days of National & Festival holidays (10 fixed, 2 flexible)
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Menstrual Leave: Twelve (12) days per calendar year. Women employees are eligible for up to 1 day of menstrual leave per month.
Parental Leave: 26 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Group Medical Insurance (Employees + Dependents)
Term Life Insurance (Rs 50,00,000)
Personal Accident Insurance (Rs 50,00,000)
Monthly Broadband / Internet Reimbursement (INR 1500)
Hybrid Working Model + Complimentary Lunch & Snacks
Your recruitment buddy will be
Nandini Singh
, Recruiter.
#LI-NS2
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Yerevan
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE CHALLENGE
100% of successful companies had an extraordinary team. To recruit this team, all Alaners can be involved, and at the center of this effort is the Talent Community.
As Alan enters the Armenian market, we need to build a strong team on the ground, fast, without lowering the bar. As our recruiter in Armenia, you will have a massive impact on Alan's talent density there.
⭐️ YOUR MISSION
You'll drive hiring streams end to end in Armenia, working with the Alaners (your colleagues!) who hire and interview, and teach them how to be great recruiters. You move fast, with a lot of ownership.
Practical examples
Build
- Build the hiring engine for Armenia: sourcing channels, candidate experience and the way we assess talent.
- Lead projects that improve how we hire at Alan, with full ownership of the outcome.
- Keep a high bar: say no when a profile isn't right, and offer a great experience to every candidate.
Run
- Run full-cycle recruiting: sourcing, outreach, screening, interviews, closing.
- Get your hands dirty with sourcing and outreach (Boolean search, LinkedIn Recruiter, creative channels).
- Monitor the progress of hiring campaigns with data (funnel, conversion, time to hire) and suggest solutions to unblock situations.
Grow
- Coach hiring managers and interviewers, so they become better recruiters.
- Share what you learn in Armenia with the global Talent Community.
WHAT'S EXPECTED IN THE FIRST 12 MONTHS
- Take ownership of several hiring streams in Armenia, [engineering as a priority].
- Build a repeatable process and a strong employer presence for Alan in the local market.
- Track the funnel, and improve it step by step.
⭐️ PROFILE & COMPETENCIES
What you bring
- Ideally 4+ years of recruiting experience in high-growth tech or startup environments, preferably as a tech recruiter. A generalist with a great brain is welcome too.
- A proven track record in full-cycle recruiting and expert sourcing skills
- Strong interviewing and assessment skills to evaluate talent at scale
- A data-driven approach (metrics, funnel optimisation, A/B testing) and experience with modern ATS tools
- Project management skills to drive improvements in hiring processes
- Fluent English (required).
Who you are
- Grit: you love winning and hate losing, and you're tenacious on hard-to-fill roles.
- Curious: you have an immense curiosity, and mix with the Communities to deeply understand what they need.
- Humble: you question yourself constantly and are eager to learn.
- Service-oriented: you have a highly developed sense of service to candidates and hiring teams.
- Autonomous: you drive hiring streams independently while collaborating well.
- Adaptable: you're comfortable with ambiguity in a fast-paced, changing environment.
🌍 HOW WE WORK
Location: You must be based in Yerevan, or open to relocating there.
🙌 PERKS & BENEFITS
At Alan, we believe that being in good health is a basic need, and it starts with our employees. Alaners get a stimulating environment and perks that keep them happy and efficient:
- Fair rewards: equity package complement your base salary (permanent contracts only).
- Top equipment: MacBook Pro, keyboard, laptop stand, monitor and noise-cancelling headphones.
- Flexible vacation policy and working hours.
- Healthcare: extremely comprehensive health insurance (permanent contracts only).
- Learning & training: a flexible training policy, free books and a budget for conferences.
- Coaching: every Alaner is paired with a dedicated coach from day one.
🎯 Important note: we hire people, not roles.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. This is a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ SECURITY ASSOCIATE INTERNSHIP ⭐
Six-month end-of-studies internship in Paris.
Looking for an end-of-studies internship where you do real cybersecurity work, not a side project nobody uses? Alan protects the health data of more than 1M members, and keeping it safe is part of everyday work here.
You join the Security team as a full member for six months. Topics span from compliance and certifications to vulnerabilities, detection and incident response, and you have room to pick the ones where you can have the most impact. A dedicated coach guides you and supervises your thesis. The goal at the end is a full-time job at Alan.
⭐ DETAILED MISSIONS ⭐
Alan is opening new countries, and each one brings more audits, certifications and customer security reviews. Possible topics span from governance and compliance to hands-on technical work. You won't do all of them: with your coach, you choose the ones that matter most for Alan and for you.
- Governance, risk and compliance: ISO 27001 and HDS (French health data hosting) certifications, statutory IT audit, customer security reviews, risk management
- Vulnerability management: triage reports and scanner findings, drive fixes with engineering teams, improve our tooling
- Detection and response: write detection rules, investigate alerts, support the team on incidents
- Build: technical projects you own from framing to adoption. Past projects: an internal pentest for an audit, code scanning and remediation, an HDS internal audit, tooling proofs of concept
- Automate what repeats, so the team spends its time where the risk is
⭐ KEY OUTCOMES ⭐
By the end of the internship, you will have:
- Owned a recurring security campaign end to end and left it cheaper for the next round
- Shipped one technical project to real users
- Written your end-of-studies thesis on a real security subject
- Worked with engineers and senior people across the company
⭐ PROFILE & COMPETENCIES ⭐
- End of studies: engineering or security track, looking for a six-month internship
- Security foundations: solid basics in security and IT, and you can apply them to a concrete case
- You code: Python at least, and you automate the repetitive part
- Curiosity: you dig into topics you don't master yet, and you are curious about compliance, not only offensive security
- Risk sense: you know not every risk is equal, and some trade-offs are worth taking
- Collaboration: you work with engineers, not against them, and look for solutions that work for both sides
- Clear communication: structured and written, in English (French is a plus)
- Bonus: CTFs, personal security projects, a previous security internship, cloud or SaaS experience
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Delhi, India; Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.
As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients.
What You'll Do :-
Develop strategies, tactics, sales plans, and profit targets for the region
Maintain a relationship with our media partner and build together a strategy to grow the business.
Manage the day-to-day administration and long-term financial health of the business unit
Lead both internal and external QBR process
Manage sales routines on a weekly basis
Work closely with cross-functional project teams to maintain continuous product knowledge
Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems
Create an innovative strategy to evangelize and grow the market through the sales team
Develop an excellent relationship with the entities and associations in the region
Identify and report on business opportunities and strategic alliances in target markets
Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations
Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners
Bring industry insights and plan growth and acquisition activities
What You'll Need For This Role :-
Minimum of 10+ years experience in the online ad sales
Bachelor’s degree. A Masters Degree will be a plus
In-depth knowledge of the digital and mobile advertising environment
Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies
What Will Make Us Love You :-
You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment
You possess strong leadership skills conducting important salesforce teams, finance area, and support areas
You have excellent sales and negotiation skills, exceptional presentation and communication skills
You are able to work on multiple projects and have excellent project management and time management skills
You are driven, optimistic and love to take new initiatives
What You'll Love About Us :-
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Adelaide, Australia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Based in our Adelaide, Australia office.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Model Risk Director focused on Fraud and AI to join OKX’s Model Risk Management (MRM) function. As a senior member of the second line of defense (2LOD), this leader will provide independent oversight and effective challenge of fraud models used to detect, prevent, and manage fraud risk across OKX’s products and customer journeys.
The role will lead end-to-end validation of fraud models, from conceptual soundness, data and implementation review to outcomes analysis, performance monitoring, and remediation follow-up. The portfolio may include supervised machine learning models, anomaly detection, graph and network analytics, rules-based or hybrid systems, and AI-enabled fraud applications.
The ideal candidate brings deep hands-on experience in fraud model validation, strong quantitative judgment, and practical experience assessing AI/ML models. This person will partner closely with Fraud, Risk, Product, Data Science, Engineering, Compliance, and Audit teams while maintaining the independence of the MRM function.
This is a hands-on, builder role: the successful candidate will independently establish the fraud model validation capability from the ground up, personally execute validations, and play a leading role in assessing AI-enabled systems.
What You’ll Be Doing
Establish and own the independent validation framework for fraud models and AI-enabled decision systems across OKX products, covering conceptual soundness, data quality, implementation, and outcomes analysis, in line with SR 26-2 and equivalent model risk frameworks.
Assess model conceptual soundness, intended use, assumptions, and limitations.
Personally execute end-to-end model validations as the technical expert, including independently reproducing results through hands-on data analysis and code review.
Assess AI/ML and generative AI applications, including LLM-based and agentic systems, for robustness, reliability, explainability, and appropriate human oversight, applying strong applied AI evaluation expertise.
Perform ongoing monitoring review and periodic revalidation to ensure sustained model performance through changing fraud patterns and business conditions.
Provide effective challenge to model owners; communicate conclusions, limitations, and risk ratings clearly to senior management and governance forums, and track remediation through closure.
Build and continuously mature the fraud model validation capability, standards, and workflows within MRM.
What We Look For In You
Master’s or Ph.D. in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline, or equivalent experience.
10+ years of quantitative, fraud risk, or model risk experience, with a recognized track record as a hands-on technical expert who personally delivers independent validations of models and decision systems.
Excellent communication and judgment, including the ability to explain quantitative findings to senior audiences and constructively challenge model owners.
Practical experience with statistical and machine learning methods; proficiency in Python and SQL; working knowledge of SR 11-7 or equivalent model risk and AI governance frameworks.
Experience with AI/ML governance and controls, including explainability, fairness, robustness, ongoing monitoring, or generative and agentic AI applications in fraud operations.
Nice to Haves
Experience establishing validation frameworks, methodologies, or capabilities in settings where they did not previously exist.
Strong applied AI capability: hands-on experience evaluating or building ML/LLM-based systems in production, including prompt engineering, evaluation harnesses, fine-tuning assessment, or agentic AI workflows; able to run red-team style testing on AI applications.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Model Risk Director focused on Fraud and AI to join OKX’s Model Risk Management (MRM) function. As a senior member of the second line of defense (2LOD), this leader will provide independent oversight and effective challenge of fraud models used to detect, prevent, and manage fraud risk across OKX’s products and customer journeys.
The role will lead end-to-end validation of fraud models, from conceptual soundness, data and implementation review to outcomes analysis, performance monitoring, and remediation follow-up. The portfolio may include supervised machine learning models, anomaly detection, graph and network analytics, rules-based or hybrid systems, and AI-enabled fraud applications.
The ideal candidate brings deep hands-on experience in fraud model validation, strong quantitative judgment, and practical experience assessing AI/ML models. This person will partner closely with Fraud, Risk, Product, Data Science, Engineering, Compliance, and Audit teams while maintaining the independence of the MRM function.
This is a hands-on, builder role: the successful candidate will independently establish the fraud model validation capability from the ground up, personally execute validations, and play a leading role in assessing AI-enabled systems.
What You’ll Be Doing
Establish and own the independent validation framework for fraud models and AI-enabled decision systems across OKX products, covering conceptual soundness, data quality, implementation, and outcomes analysis, in line with SR 26-2 and equivalent model risk frameworks.
Assess model conceptual soundness, intended use, assumptions, and limitations.
Personally execute end-to-end model validations as the technical expert, including independently reproducing results through hands-on data analysis and code review.
Assess AI/ML and generative AI applications, including LLM-based and agentic systems, for robustness, reliability, explainability, and appropriate human oversight, applying strong applied AI evaluation expertise.
Perform ongoing monitoring review and periodic revalidation to ensure sustained model performance through changing fraud patterns and business conditions.
Provide effective challenge to model owners; communicate conclusions, limitations, and risk ratings clearly to senior management and governance forums, and track remediation through closure.
Build and continuously mature the fraud model validation capability, standards, and workflows within MRM.
What We Look For In You
Master’s or Ph.D. in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline, or equivalent experience.
10+ years of quantitative, fraud risk, or model risk experience, with a recognized track record as a hands-on technical expert who personally delivers independent validations of models and decision systems.
Excellent communication and judgment, including the ability to explain quantitative findings to senior audiences and constructively challenge model owners.
Practical experience with statistical and machine learning methods; proficiency in Python and SQL; working knowledge of SR 11-7 or equivalent model risk and AI governance frameworks.
Experience with AI/ML governance and controls, including explainability, fairness, robustness, ongoing monitoring, or generative and agentic AI applications in fraud operations.
Nice to Haves
Experience establishing validation frameworks, methodologies, or capabilities in settings where they did not previously exist.
Strong applied AI capability: hands-on experience evaluating or building ML/LLM-based systems in production, including prompt engineering, evaluation harnesses, fine-tuning assessment, or agentic AI workflows; able to run red-team style testing on AI applications.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Jersey City, New Jersey
seniorToronto, Ontario, Canada
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Experience supporting multi-region markets (e.g., ANZ, ASEAN, North America) with the flexibility to navigate varying time zones and regional/international travel as required; We operate in a collaborative hybrid model in Bangalore, balancing independent strategic initiative with deep cross-functional teamwork across global time zones; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ОфисLocation: You must be based in Yerevan, or open to relocating there
ГибридСтажёрParis
ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
ГибридheadDelhi, India; Mumbai, India
ГибридAdelaide, Australia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability