Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Site Reliability Engineer Senior (Sr SRE) Responsibilities:
• Provide technical leadership to a growing team focused on applying software engineering practices to operations at scale.
• Monitor and report on service level objectives for a given applications services. Work with business and product owners to establish key performance indicators.
• Participate in conducting technical training events, game day scenarios, and focused engineering spikes.
• Design and architect operational solutions for managing applications, with the specific goal of increasing the automation, repeatability, and consistency of operational tasks.
• Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload reasonable.
• Sponsor healthy software development practices.
• Persistent testing of application and infrastructure resiliency over a variety of error conditions.
• Partnering with security engineers and developing plans and automation too aggressively and safely respond to new risks and vulnerabilities.
• Collaborate with internal teams to ensure that operational development solutions meet business requirements.
• Provide architectural and practical guidance to software development to improve resiliency, efficiency, performance, and costs.
• Develop, communicate, and monitor standard processes to promote the long-term health of sustainability and health of operational development tasks.
• Collaborate with and include yourself into the “feature/Service” oriented development teams.
Qualifications:
• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required.
• Prior relevant software development / architecture experience.
• Good hands-on experience in a DevOps or System Administration role.
• Prior experience building and supporting cloud-based solutions
• Experience in a production environment supporting mission-critical applications
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby.
• Experience with algorithms, data structures, complexity analysis and software design.
• Experience working with configuration management and deployment automation tools like Chef, Terraform, Puppet or Ansible.
• Experience within operations, administering both Window (2003/2008/2012) and Linux machines.
• Knowledge of the Software Development Life Cycle with experience working in QA and beta environments.
• Proficiency in cloud computing concepts as well as on premise.
• Experience working with Azure cloud infrastructure and services is strongly preferred.
• Experience with virtualization and container solutions is strongly preferred. (ie. , Docker, Kubernetes, ECS)
• A strong understanding of diverse infrastructure platforms and infrastructure concepts
• A strong understanding of the Agile software development methodology
• Knowledge of standard production practices including change management
• Ability to debug and optimize code and automate routine tasks.
• Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.
Nice to Have:
• Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database platforms)
• Healthy knowledge of Linux (have compiled your own kernel at some point, know how to trace syscalls, understand TCP, care about the difference between sysvinit/runit/systemd, etc.)
• Knowledge of Open Source software’s and contributions to the open source community.
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $142,300-177,900+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Chicago, IL, USA
About the role
Chime is looking for an engineering leader to help manage and guide one of the Trust & Safety engineering teams. Chime’s Trust & Safety org is on a mission to protect our members and fuel durable growth. In practice, that means earning member trust through secure, seamless experiences; preventing fraud and abuse; reducing unnecessary friction; and meeting regulatory obligations while enabling responsible growth.
We're hiring Tech Lead Managers (TLM) for multiple squads in Trust & Safety. TLMs at Chime manage a team of 3-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.
In this role, you can expect to:
Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance
Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health
Write and ship code alongside your team, authoring pull requests that land in production
Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.
Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team
Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early
Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad
Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase
Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture
Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role
Contribute to broader T&S and Chime engineering initiatives as a member of the engineering leadership team
To thrive in this role, you have:
2+ years in people management responsibilities.
Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.
A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output
Experience supporting coaching members of your team around project execution, skill development, and career progression.
Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.
Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.
A fascination in how to make teams and people thrive.
Enjoyment in learning and diving into the deepest levels of how things work.
The ability to motivate a team through delivery on aggressive schedules and goals.
Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.
#LI-DA1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Software Engineer, you'll help lead two important areas for GitLab Security: the data layer behind our vulnerability and dependency management capabilities, and our move toward services outside the GitLab monolith. You'll design and develop systems that ingest, store, index, and query security report data, including integrations with key third-party systems. With a strong focus on PostgreSQL and scalable backend design, your work will support security features delivered by teams across GitLab.
You'll take ownership of large deliverables from early ideas through implementation, working directly with product, design, frontend, and engineering partners to shape the technical and product roadmap. You'll stay hands-on across GitLab's Ruby on Rails application and newer services, including greenfield projects, while helping the team build its expertise in modular service design.
What you’ll do
Lead large technical deliverables from initial problem definition through delivery, often across multiple months or quarters.
Design and develop backend systems for vulnerability and dependency management, including security report ingestion, storage, indexing, querying, and integrations with key third-party systems.
Build and improve systems using Ruby on Rails and PostgreSQL, and contribute to newer services using technologies such as Go or Rust where appropriate.
Shape technical plans, break down complex work, and help other engineers deliver effectively.
Work directly with product, design, frontend, and engineering partners to make clear decisions, resolve constraints, and deliver measurable progress.
Influence the team's product and technical roadmap through hands-on investigation, clear proposals, and iterative delivery that demonstrates progress in each monthly release cycle.
Apply a security mindset when designing systems, including considering how GitLab identifies and handles malicious or vulnerable software packages.
Define patterns for modular services, provide technical leadership when vulnerability management work spans multiple GitLab areas, and share that expertise across GitLab Security.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading complex backend projects from idea through delivery while remaining hands-on with design and development.
Strong PostgreSQL experience, including evidence of query optimization, table optimization, and write-ahead log management in data-intensive systems.
Strong professional experience with Ruby on Rails or Go and comfort working in Ruby on Rails day to day. Experience with large monoliths is helpful, along with an interest in working across languages and services.
Experience shaping delivery plans, guiding technical decisions, and supporting the work of other engineers.
The ability to collaborate with a range of partners and explain technical trade-offs clearly.
Experience communicating with leaders, leading peers through complex delivery, identifying constraints, and moving work forward.
Experience using security tooling for activities such as vulnerability triage and remediation, or professional experience building vulnerability management, dependency management, or related security products.
Experience with large-scale data systems or established software products. We welcome transferable experience from outside the security domain.
Fluency in using artificial intelligence tools to improve delivery while applying sound engineering judgment.
About the team
The Vulnerability Management team contributes to GitLab's move toward modular services and will help other Security teams adopt these patterns over time. Today, we include two Staff Software Engineers, two Senior Software Engineers, and one Intermediate Software Engineer across the United Kingdom, Poland, the Netherlands, and India. You'll work closely with us, product partners, and engineering leaders across GitLab.
We work with clear goals and shared priorities. You'll receive clear context and outcomes, then have the space to own delivery, communicate decisions and progress, ask for help early, and work directly with the partners needed to get the job done.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA, USA
About the role
Chime's Growth Engineering team builds the member-facing experiences that move our business metrics, and we're scaling fast. We're looking for a full stack engineer who wants to own features end to end: the React and TypeScript interfaces members actually touch, the Rails services and APIs behind them, and the experiments that prove the work paid off. You'll influence architecture, ship across the stack, and maintain the ongoing health of the code.
In this role, you can expect to
Design, develop, test, refactor and scale consumer product features end to end — from member-facing React/TypeScript interfaces through the services and APIs that power them
Build strong, resilient APIs and partner with mobile engineers on the contracts behind our React Native app
Rapidly prototype and launch A/B tests, then use the results to decide what ships, what iterates, and what gets killed
Own the quality of what you ship end to end — page performance, funnel conversion, accessibility, and the instrumentation that tells you it's working
Collaborate with product, design, data science, and marketing to understand member pain points and come up with solutions
Proactively identify opportunities for improving the reliability and scalability of our systems
Work across the engineering team to improve and uphold high technical standards
To thrive in this role, you have
5+ years developing software in a production environment at scale
Proven experience with a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails or comparable)
Comfort with TypeScript and component-driven UI development
Experience working with transactional databases and caching, and with client-side state and performance
Experience running experiments — A/B tests, feature flags
Exposure to architectural patterns of large, high-scale web applications
Growth or consumer experience as an added plus
#LI-Onsite
#LI-AC2
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$164,000
—
$227,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Who You Are
You are a DevOps engineer with software development background who likes working on everything that helps to improve the quality of life for your team and providing your expertise in creating a performant CI/CD stack to boost the code development/build process.
What You’ll Do
- Collaborate closely with our engineering team to help them be more productive by improving development tools.
- Maintain a strong connection to the product and remain comfortable engaging in direct feature development
- You will take ownership of CI/CD stack, keeping it robust, observable, stable, and performant.
- Research, implement, and develop tools to help developers write new code.
- Ensure the CI/CD infrastructure and process is reliable and consistent.
What we’re looking for
- Solid background in Linux.
- Experience in CI/CD stack development and maintenance.
- Working proficiency with Ruby, Javascript or Python.
- Knowledge of AWS technologies (EC2, load balancing, auto-scaling, IAM, S3, Route53, etc.).
- Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana).
- Experience with containerization (Docker, Kubernetes, etc).
What we’d be particularly excited about
- Experience with CI build time optimization especially with Jenkins, Rspec and Cypress/Playwright.
- Familiarity with databases like MongoDB and/or ClickHouse.
- Experience with build systems like Webpack, Gradle, etc.
- Proficiency with the CI tools like Jenkins, TeamCity, etc.
What you’ll learn:
- You’ll learn about the Ruby language and the Rails framework since it’s used in many aspects of our projects and tools.
- You’ll gain deep insights into infrastructure automation using technologies such as Ansible and Terraform since they are central to our deployment strategies.
Blog Posts
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
About Sensor Tower
Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide.
Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem.
Why Sensor Tower?
Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love!
GLOBAL TEAMS
Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Who You Are
You are a DevOps engineer with software development background who likes working on everything that helps to improve the quality of life for your team and providing your expertise in creating a performant CI/CD stack to boost the code development/build process.
What You’ll Do
- Collaborate closely with our engineering team to help them be more productive by improving development tools.
- Maintain a strong connection to the product and remain comfortable engaging in direct feature development
- You will take ownership of CI/CD stack, keeping it robust, observable, stable, and performant.
- Research, implement, and develop tools to help developers write new code.
- Ensure the CI/CD infrastructure and process is reliable and consistent.
What we’re looking for
- Solid background in Linux.
- Experience in CI/CD stack development and maintenance.
- Working proficiency with Ruby, Javascript or Python.
- Knowledge of AWS technologies (EC2, load balancing, auto-scaling, IAM, S3, Route53, etc.).
- Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana).
- Experience with containerization (Docker, Kubernetes, etc).
What we’d be particularly excited about
- Experience with CI build time optimization especially with Jenkins, Rspec and Cypress/Playwright.
- Familiarity with databases like MongoDB and/or ClickHouse.
- Experience with build systems like Webpack, Gradle, etc.
- Proficiency with the CI tools like Jenkins, TeamCity, etc.
What you’ll learn:
- You’ll learn about the Ruby language and the Rails framework since it’s used in many aspects of our projects and tools.
- You’ll gain deep insights into infrastructure automation using technologies such as Ansible and Terraform since they are central to our deployment strategies.
Blog Posts
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
About Sensor Tower
Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide.
Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem.
Why Sensor Tower?
Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love!
GLOBAL TEAMS
Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Warsaw, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Who You Are
You are a DevOps engineer with software development background who likes working on everything that helps to improve the quality of life for your team and providing your expertise in creating a performant CI/CD stack to boost the code development/build process.
What You’ll Do
- Collaborate closely with our engineering team to help them be more productive by improving development tools.
- Maintain a strong connection to the product and remain comfortable engaging in direct feature development
- You will take ownership of CI/CD stack, keeping it robust, observable, stable, and performant.
- Research, implement, and develop tools to help developers write new code.
- Ensure the CI/CD infrastructure and process is reliable and consistent.
What we’re looking for
- Solid background in Linux.
- Experience in CI/CD stack development and maintenance.
- Working proficiency with Ruby, Javascript or Python.
- Knowledge of AWS technologies (EC2, load balancing, auto-scaling, IAM, S3, Route53, etc.).
- Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana).
- Experience with containerization (Docker, Kubernetes, etc).
What we’d be particularly excited about
- Experience with CI build time optimization especially with Jenkins, Rspec and Cypress/Playwright.
- Familiarity with databases like MongoDB and/or ClickHouse.
- Experience with build systems like Webpack, Gradle, etc.
- Proficiency with the CI tools like Jenkins, TeamCity, etc.
What you’ll learn:
- You’ll learn about the Ruby language and the Rails framework since it’s used in many aspects of our projects and tools.
- You’ll gain deep insights into infrastructure automation using technologies such as Ansible and Terraform since they are central to our deployment strategies.
Blog Posts
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
About Sensor Tower
Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide.
Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem.
Why Sensor Tower?
Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love!
GLOBAL TEAMS
Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Lisbon, Portugal
About the role
iCapital is building a modern Application Security program. We’re looking for a senior, hands-on engineer to join a small team and help shape how we design, build and secure our applications—from secure design and threat modelling to API security, automation and security checks in CI/CD.
You will sit within the Information Security organization and work directly with the Head of AppSec, engineering teams and product stakeholders. You should enjoy understanding complex applications, investigating weaknesses in code and architecture, and helping developers implement practical fixes.
We’re still developing the program’s processes, so you’ll take ownership of defined technical workstreams and help establish how we work. This role combines hands-on delivery with the ability to set technical direction, influence engineering decisions and build repeatable security practices.
What you’ll do
Help build and mature the Secure Design and Threat Modeling practice, defining review methodology, standards and sign-off criteria with the Head of AppSec.
Drive API security posture, assessing exposure, authentication, authorization and business-logic risks.
Conduct targeted application and API security testing and support offensive security initiatives to identify weaknesses and validate controls.
Build and maintain Python automation for security workflows, finding triage, data enrichment and integrations with development tools.
Work with developers to investigate and fix findings from penetration testing, static application security testing (SAST) and software composition analysis (SCA), improving scan quality and reducing unnecessary friction.
Embed security into development through design reviews, CI/CD checks, secure coding guidance and reusable solutions.
Establish clear remediation ownership, priorities, timelines and escalation paths, working with engineering teams to validate fixes and resolve risks.
What you’ll bring
Substantial hands-on application security experience, whether gained in a dedicated security role or through security-focused software engineering work.
Secure design and threat modeling skills, grounded in practical knowledge of web and API vulnerabilities, exploitation patterns and effective fixes.
The ability to review application code, investigate security issues and engage with developers at technical depth.
Python proficiency and experience building maintainable automation that others can rely on.
Experience integrating security into development workflows through design reviews, developer guidance or CI/CD.
Comfort owning technical workstreams independently, making risk-based decisions and influencing architecture across engineering and product teams.
We value demonstrated security expertise and engineering ability over specific previous job titles. You should bring depth in the core disciplines, but you do not need to have led every AppSec specialty.
Helpful, but not required
Deeper experience in application penetration testing, GraphQL security or business-logic testing.
Familiarity with cloud-native environments and attack surface management.
Software development experience with Ruby or Scala.
Experience with AI-assisted security tooling or AI/LLM application security.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
The specialist will join a production infrastructure team supporting AWS and on-premise data center and network environments. The role focuses on infrastructure automation, network design and operations, monitoring, deployment support, and troubleshooting to ensure reliable and highly available production services. The engineer will also collaborate with internal teams, network equipment vendors, and service providers to support infrastructure improvements and resolve operational issues.
Technologies
Linux
AWS
Terraform / Ansible / Chef
Python / Bash / Ruby
Kubernetes
Bamboo
Microservice Architecture
REST API
Arista
Firewalls
VPN
Load Balancers
What You'll Do
Support and maintain production infrastructure across AWS and on-premise data center environments;
Participate in the design, planning, and implementation of data center networks and high-availability infrastructure solutions;
Work with routing and switching technologies, including BGP, EVPN/VXLAN, and IPv6;
Develop and improve automation for infrastructure provisioning, configuration, and deployments;
Maintain and improve monitoring, alerting, and operational visibility across infrastructure;
Troubleshoot and resolve infrastructure and network issues;
Participate in incident response, root cause analysis, and production support;
Collaborate with internal teams, network equipment vendors, and service providers;
Maintain technical documentation, system designs, and operational procedures;
Contribute to technical planning and infrastructure improvement initiatives to enhance reliability and performance.
Participate in on-call rotations;
Job Requirements
5+ years of experience in DevOps, infrastructure, network engineering, or a related field;
Strong hands-on experience with Linux environments;
Experience with data center networking;
Hands-on experience with AWS;
Experience with monitoring and alerting tools, as well as troubleshooting complex network and infrastructure issues;
Experience with infrastructure-as-code and automation tools such as Terraform and Ansible;
Scripting experience with Python and/or Bash;
Strong understanding of production infrastructure operations;
Understanding of IPv6;
Willingness to participate in Pager Duty;
English level B2 or higher;
Nice To Have
Hands-on experience with EVPN/VXLAN;
Knowledge of BGP;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Remote, Israel; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it.
You will join a fullstack team, working together with product managers, designers, and
frontend engineers
to solve problems across the Vulnerability Management domain.
What you’ll do
Develop and maintain backend features for GitLab’s vulnerability management workflows.
Confidently ship features and improvements with minimal guidance and support from other team members; collaborate with the team on larger projects.
Help improve the performance, reliability, and scalability of security data ingestion and reporting systems.
Collaborate with frontend engineers and contribute across the stack when needed.
Work with engineers across security teams as vulnerability data and workflows come together in Vulnerability Management.
Collaborate with Product Management and Product Design to maintain a high bar for quality
Craft code that meets our
internal standards
for style, maintainability, and best practices for a high-scale web environment
Conduct code reviews within our
Code Review Guidelines
and ensure community contributions receive a swift response
Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions
Participate in
on-call rotations
to assist troubleshooting product operations, security operations, and urgent engineering issues.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience building and maintaining backend applications with Ruby on Rails.
Experience delivering and maintaining software systems as part of a larger engineering team.
The ability to investigate technical problems, ask for context when needed, and work toward a practical resolution.
Experience working with relational databases such as PostgreSQL.
Clear communication and collaboration skills in a distributed team.
An interest in learning from others, sharing knowledge, and growing your technical skills.
Frontend development experience, including JavaScript or Vue.js, is helpful.
Experience with Elasticsearch, graph databases, vulnerability management, application security, or related transferable skills is helpful.
About the team
The Vulnerability Management team develops the core security workflows that help GitLab customers triage and manage vulnerabilities. The team owns areas including the security dashboard, vulnerability reports, and ingestion pipelines, and serves as an important interface for security-related features across GitLab. The team is focused on moving beyond lists of findings toward workflows that help customers prioritize and coordinate remediation. You’ll collaborate asynchronously with a small, distributed group and with related security teams, including the Agentic Security Flows team.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ukraine; Moldova; Albania; North Macedonia; Turkey; Kazakhstan; Montenegro; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading technology company specialising in innovative consumer products across multiple technology sectors. The company focuses on D2C (Direct-to-Consumer) subscription products. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to own and scale Facebook(Meta) for one of our core D2C subscription products. The funnel is simple: ad → quiz → trial → subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category.
You will be measured on two numbers: daily subscriptions and cohort ROI — not clicks, not CTR, not platform-reported ROAS.
You'll operate with serious leverage: an API-driven build pipeline and AI tooling handle the mechanical work. Your job is judgment — what to scale, what to cut, where the next dollar goes. The bar is high and so is the upside: performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Channel Ownership: Own the Facebook account end to end — structure, budgets, bidding, geo mix — keeping subscription volume high at target CPA and ROI.
- Scaling & Stability: Scale winners without breaking CPA; keep delivery stable at high spend and catch problems before they cost money.
- Testing: Run a continuous testing pipeline — creatives, structures, bidding (highest volume / cost cap / bid cap), placements, geos and languages. Kill fast, scale what works.
- Creative Ideas: Own the creative direction for the channel — hooks, angles, formats — and brief the creative team with data-backed feedback.
- Working with Data: Make decisions on real cohort revenue from our BI, not on Ads Manager numbers. Break performance down to country × creative × bid level and build your own reports.
- Account Health: Protect ad accounts, pages and Business Managers — policy-safe copy and landings, appeals, backups.
- AI & Automation: Automate every repeatable part of your workflow with AI and keep manual work to a minimum.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 2+ years hands-on Facebook as the primary channel you personally owned.
- Personally owned $400K+/month on Meta with direct accountability for CPA / ROI targets — your budget, not your team's or agency's total.
- Subscription funnels: drove subscriptions or trials through web funnels (web-to-web) or subscription apps for D2C products.
- Multi-GEO: ran and scaled campaigns across many countries and languages at once.
- Analytics: comfortable with cohorts, LTV, payback and the gap between platform and BI numbers.
- AI in daily work: uses Claude, ChatGPT or equivalents daily for analysis, reporting and automation — not just aware of them.
- Working proficiency in English (B2+).
NOT A FIT
- Mostly agency experience (spread across many small clients)
- E-commerce / catalog-only background (DPA, Shopping, basket ROAS)
WHO YOU ARE
- Full owner of your zone — from diagnosis to result, no reminders needed
- Analytical — every scale or kill decision has a period, a threshold and a dollar amount behind it
- Plans ahead — runs the channel against a plan weeks and months out
- Fast under load — many campaigns and tests in parallel without quality slipping
- Ambitious — wants to grow fast and prove it with performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (45 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
#LI-Remote
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Migration Engineer for GitLab Dedicated, you'll partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated. You'll use GitLab Geo to replicate customer data and move customers onto fully managed, isolated GitLab environments with minimal disruption. You'll balance hands-on technical delivery with clear communication and project ownership, translating each customer's goals, timelines, and constraints into a practical plan and guiding them through cutover and validation.
You'll use infrastructure as code and configuration as code practices, Kubernetes, cloud platforms, and network design to work within existing GitLab Dedicated environments. You'll also improve the tooling, scripts, and runbooks that make migrations repeatable and reduce manual work, while sharing insights from customer engagements with GitLab's Product and Engineering teams.
Lead migrations from self-managed GitLab to GitLab Dedicated using GitLab Geo to replicate customer data
Design migration runbooks and automation for repeatable cutovers, and validate target environments built with Terraform, Ansible, and Kubernetes
What you’ll do
Deliver customer migrations from initial assessment through planning, replication, cutover, and post-migration validation.
Use GitLab Geo to replicate customer data, debug synchronization issues, identify root causes, and keep migrations on track.
Design customer network connectivity within GitLab Dedicated constraints, including virtual private clouds, private connectivity, Domain Name System configuration, and firewall rules.
Apply infrastructure as code and configuration as code practices to interact with and validate existing GitLab Dedicated environments.
Advise customers on migration sequencing, cutover windows, integration requirements, risks, and clear next steps.
Improve migration tooling, scripts, and runbooks to make delivery more reliable, repeatable, and efficient.
Partner with Professional Services, Environment Automation, Product, and Engineering to resolve blockers, share field feedback, and keep delivery consistent.
Manage multiple customer engagements while balancing customer outcomes, delivery priorities, and share technical knowledge with other engineers.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience delivering customer-facing migration, installation, training, or technical advisory engagements.
Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
Experience with infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Hands-on experience running Kubernetes workloads in production, including deployments, rollouts, and debugging crash loops, failed health checks, and scheduling issues.
Experience with a major cloud provider such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, along with working knowledge of network design and connectivity.
Ability to read, understand, and modify infrastructure tooling, with familiarity in languages such as Go, Python, or Ruby.
Ability to independently lead multiple customer projects, communicate clearly in written and spoken English, and build agreement in a remote, largely asynchronous environment.
PubSec/Federal experience a plus.
A solution-oriented approach, effective cross-functional collaboration, and a commitment to GitLab's values. Experience with GitLab Geo and replication is helpful, but deep expertise can be developed in the role.
About the team
Migration Engineers are part of GitLab's Dedicated Infrastructure organization. We work with Sales, Professional Services, Environment Automation, Product, and Engineering to coordinate delivery, resolve customer needs, and share field feedback that improves GitLab features and delivery practices. We work remotely and largely asynchronously across regions and time zones, with a focus on reliable delivery and long-term customer success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer (Python) in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers the reusable building blocks agents and flows are made from as well as our core harness, Duo Developer.
Most of your work will be backend engineering in Python, using libraries such as LangGraph to build secure, reliable and scalable features in our AI Gateway. You'll also work across the stack where needed. You'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy.
What you'll do
Develop, ship and maintain features for the Duo Agent Platform in the Duo Workflow Service, the AI Gateway and, where needed, the GitLab monolith. Keep them secure, well-tested and performant.
Build and improve agentic flows and their reusable parts with LangChain and LangGraph, including the Flow Registry.
Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations.
Design, implement and review APIs (including GraphQL and REST) and the backend logic behind them, with reliable, scalable and clear contracts for clients such as the GitLab monolith, IDE extensions and Duo CLI.
Improve and extend automated testing (pytest and other frameworks), including evaluations of agent and flow behavior, to strengthen quality and give developers faster feedback.
Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering.
Join Tier 2
on-call rotations
to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency.
Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class as more work becomes agentic.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience building and maintaining production Python backend applications, including APIs, asynchronous or background processing, and data models.
Experience with LLM application frameworks such as LangGraph, or designing and shipping AI-powered backend features or harnesses.
Skill in designing or extending APIs (REST, GraphQL or gRPC) with attention to scalability, maintainability and backward compatibility.
Comfort working across the stack in a mature codebase. Familiarity with Ruby on Rails and/or JavaScript and Vue is a plus.
Experience finding and fixing performance bottlenecks in applications.
Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team.
Openness to learning and to applying skills from related technologies or fields.
About the team
The
Agent Foundations stage
builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution. Between them, they own the GitLab Duo Developer foundational flow and the Flow Registry; the AI Catalog, including custom agents, custom flows and external agent integrations; and agent execution, agent tools and agent observability.
Our engineers work async-first across EMEA, AMER, and India timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
About This Role:
Strava is hiring an Engineering Manager on our Subscriptions team. This team owns Strava's payments and subscription platform, both the infrastructure and the user-facing products it powers. We're looking for a technical manager who still writes code and wants to grow a small team of backend engineers while owning some of Strava's most critical systems.
We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office, three days per week.
What You'll Do:
- Lead a team of server engineers building Strava's subscription and payments backend, systems that power how millions of athletes subscribe, pay, and manage their subscriptions.
- Own the technical roadmap for payments and subscription infrastructure. You'll partner closely with product and engineering leadership on priorities, balancing platform investment, reliability, and delivery.
- Drive both platform and product work. Your team owns our subscription infrastructure and the user-facing products it powers.
- Stay hands-on in the codebase. You'll write code, own technical designs, and make architecture decisions alongside your team, not just review them.
- Hire, develop, and retain engineers at multiple levels. Coach people through career growth, give direct feedback, and build a team that gets stronger over time.
- Keep payment and subscription services reliable and healthy. You own on-call, incident response, and the operational bar for your team's systems.
- Partner cross-functionally with product, design, accounting, and marketing to identify the highest-leverage work and ship it.
- Treat ownership seriously. Your team's systems handle payments, billing, and subscription state for millions of users. You take reliability, correctness, and incident response personally.
- Grow your engineers. You'll manage people at different career stages and help each one develop, whether that's getting someone to senior or helping a more experienced engineer take on larger technical ownership.
- Build for the long term. You make pragmatic tradeoffs between shipping now and investing in the platform, and you can explain those tradeoffs clearly to partners.
- Stay technical. You're not managing from a distance. You have informed opinions on system design and you can unblock engineers by jumping into the code.
- Make the team better. You care about how the team works, not just what they ship. You'll fix what's slowing people down and build processes that stick.
What You'll Bring to the Team:
- 5+ years of professional software development experience in backend engineering.
- 2+ years of engineering management experience, or demonstrated tech lead experience where you were already doing the job of coaching engineers, driving technical direction, and owning delivery for a team.
- Proficiency in at least one of Strava's backend languages (Ruby, Java, Scala, Python, or Go).
- Experience with distributed systems and production infrastructure (MySQL, Redis, Kafka, Kubernetes, or similar).
- Experience with, or genuine interest in, payments, billing, or subscription systems.
- A track record of helping engineers grow through direct feedback, mentorship, and sponsorship.
- We'd love to talk to you about the future of Strava’s core technologies and your role in developing them
For more information of benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
Fluent Korean language skills (required)
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack.
We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
leadChicago, IL, USA
Bangalore, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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