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Location: United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Overview You own the data foundation behind how CX Operations understands its performance and how it connects to the broader Fanatics ecosystem. As the Staff Analyst for Ops Ecosystem Analytics, you design and build the architecture, models, and operating standards that make CX Ops ecosystem data in Snowflake trustworthy, scalable, and usable by cross-functional teams, leaders, and by the AI agents we're building on top of it. This is a hands-on technical role with broad influence. You take raw tables from across the business and turn them into clean, documented, tested models that the rest of the team builds on. You work side by side with Data & Analytics Engineering as well as Strategy teams. You set the SQL and data-modeling bar for the Ops Analytics team without managing anyone. You tell the story of what the data says, regularly presenting to senior leadership and translating architecture decisions and analytical findings into impact they can act on. We are building toward an AI-first way of operating, and this role is central to it. The right person is technically sharp, relentlessly detail-oriented, and curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself to a high bar without being told to. What You'll Do Data architecture and operations environment Own the architecture of CX Ops ecosystem data in Snowflake, including schema design, data layers, access patterns, and the operating model that keeps it reliable as it scales. Decide how ecosystem Ops data should be structured, owned, and governed, and drive alignment with necessary teams, like Data Engineering, on those decisions. Consolidate overlapping or one-off datasets into shared, well-governed sources of truth, and set naming and documentation conventions. Define and track data quality standards for Ops ecosystem data. Build alerting on critical metrics as needed so issues are caught before they reach leadership reporting. dbt and analytics engineering Turn raw cross-domain tables into clean, tested, reusable dbt models that the whole team can build on. Own the team's core models and introduce data tests, code review practices, and modeling standards that catch issues before they reach stakeholders. Review teammates' SQL, models, and dashboards for correctness, performance, and readability, and coach analysts on best practices. Replace manual, one-off data pulls with automated, always-on solutions. Analytical work and insights Lead complex, cross-functional analyses from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation, without formal authority over contributors. Diagnose root causes rather than symptoms, and surface trends, anomalies, and risks without waiting to be asked. Support scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions. Set the standard for publication-ready dashboards and reporting, with clearly defined KPIs and documented assumptions. Communication and influence Present findings, architecture decisions, and impact to Ops and senior leadership. Take a high-uncertainty situation and communicate what you know, what you don't, and what you recommend. Build the narrative around the data so stakeholders understand not just what the numbers say but what to do about them. Mentor and support analysts across the team through standards, reviews, and knowledge sharing. AI enablement Make sure agents are built on validated, trusted data foundations, and contribute the data models and evaluation rigor they need before they move to build. Track the performance of deployed agents against Ops goals. Bring a point of view on where AI can be trusted in analytical workflows and where human judgment needs to stay in the loop. Required Qualifications 5+ years in analytics, analytics engineering, business intelligence, or strategic operations. Advanced, hands-on SQL. You write, QA, and optimize complex queries and set the standard others are held to. This role includes a live, on-screen technical exercise. Strong dbt experience. You have designed model layers, written tests, and made sound architectural decisions, not just maintained existing models. Demonstrated experience designing or owning a data environment in a cloud data warehouse (Snowflake preferred), including schema design, governance, and data quality. Experience working closely with data or analytics engineering teams to turn raw data into production-ready models. Strong executive communication. You have presented analysis and recommendations to senior leaders and can defend your methodology under scrutiny. Experience owning complex, cross-functional projects end to end. Experience building dashboards in Sigma, Tableau, or a comparable tool. High attention to detail. You catch data quality issues before they surface in leadership reporting. Comfortable in fast-paced, ambiguous environments with shifting priorities. Preferred Qualifications Experience supporting AI/ML workflows, agent builds, or automation initiatives. Python or a similar scripting language for data manipulation and automation. Familiarity with operational KPIs across customer support, fraud, payments, or workforce management. Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment. Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $160,000 — $200,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Responsibilities: — Translate the broader airport strategy into a prioritised expansion plan based on market potential, coverage gaps, and clear business cases — Build a repeatable market-entry playbook incorporating market feedback and lessons from execution — Originate, negotiate, and close partnerships with airport transfer operators supported by compelling and tailored commercial propositions — Build senior relationships with operators, airports, airport authorities, and relevant local partners to unlock market access and growth — Coordinate internal teams through contracting, integration, launch, and ramp-up — Own post-launch commercial performance, identify gaps, and drive corrective actions Requirements: — 2-3 years at a top-tier consulting firm, or 3-5 years in sales, business development, or a commercial role at a high-growth tech company — Proven track record of taking ownership of a commercial area and growing it — Ability to navigate product complexity and translate it into a compelling sales narrative; experience as a tech BD or sales engineer with full commercial cycle ownership is a strong signal — Experience in a tech company, marketplace, or platform business is a strong advantage; B2B sales experience is a plus — Background in consulting or experience at a high-growth tech platform or fast-scaling startup — Self-driven, independent, and resourceful with ability to thrive with full ownership and minimal guidance — Ability to collaborate well in a matrixed environment — Excellent negotiation, communication, and interpersonal skills — Fluent in English (spoken and written); additional European language such as French or German is a big plus Benefits: — Make a global impact by shaping how millions discover and book ground transportation worldwide — Own your work with responsibility from day one and see direct impact — Work with modern, efficient tech stack and industry leaders including Booking.com, Google Maps, Amtrak, Deutsche Bahn, Renfe, and SNCF — Join an international team offering challenge, support, and inspiration — Flexible and remote-friendly working options, relocation opportunities, and room to grow Workplace: Berlin & Hybrid or Europe & Remote

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Brand and Communications Team Brand & Communications shapes how the world understands Affirm and how Affirm shows up in it. We meet people where perception forms: in culture, in the press, across our owned and paid channels, and inside the company. We aim to make our work compound over time, moving at the speed of culture while holding a high bar for craft and clarity. Our job across comms, brand, creative, and social is to make Affirm a brand people trust and are proud to choose. About the Role Affirm's model only works when consumers succeed. No late fees. The full cost, known before you commit. A balance that ends. Many people don't know that. Pay-over-time products are treated as interchangeable, and the revolving credit card is treated as the responsible default. We want to change this dynamic and evolve thinking and beliefs around what consumer-friendly credit can and should be as it modernizes. The timing is the opportunity. Credit is being rewritten right now, in regulation, in coverage, and in how people talk about debt. The beliefs that settle over the next few years will shape the decades that follow. This role focuses on the people who shape what the public understands about credit, the ones creating the coverage and content that drives the conversation. You know who covers what, who matters beyond their outlet’s size, which newsletter a Hill staffer reads before the front page. And you know how to proactively build an argument that travels. The policymakers, regulators, and advocates who set the terms will use it, and the most skeptical reporter will want to write it. You won’t be doing it alone. You’ll collaborate with colleagues who own the narrative you’re carrying, the research behind it, and the versions of this story told to consumers, merchants, and investors. You’ll also partner closely with a policy team that owns our government relationships and the positions we take. And because this story has to build across audiences and surfaces, you’ll help shape the broader brand and comms strategy rather than only drawing from it. This story lives at the nexus of New York City and Washington, DC, so you can be based in either with regular time in the other. What You'll Do Develop the strategy and run the campaign. Decide what we’re trying to change, with whom, and in what order. Set the sequence, pick the moments, and know what each one is supposed to do. Shift the dynamic from an idea we’re explaining to language other people naturally use. Shape what becomes news. Be in the conversations where people are deciding what to cover and what counts as news, weaving Affirm into them rather than reacting to them. Build the proof. Help shape original consumer research and third-party data into evidence that lets people outside Affirm make the argument correctly and persuasively without us in the room. Build the media bench. Earn the trust of a focused group of reporters, columnists, editors, producers, podcasters, and independent writers who shape consumer finance and policy conversations, and become the source they come back to, including on stories that aren’t about us. Partner on outside voices. Work with our public affairs and government relations team to build lasting relationships with consumer advocates, academics, and credit experts, starting with listening rather than endorsement requests. Design the dinners, briefings, and roundtables where the right people meet each other and the argument gets pressure-tested in person. Put our perspective where decisions get made. Prepare executives and credible outside spokespeople for the moments that matter, from op-eds to panels and interviews, and work with public affairs so the arguments and themes we care about reach policymakers, regulators, and the people who advise them. Know whether it is working. Track whether the argument is actually showing up: in how reporters frame the category, in the language advocates and policymakers use, in earned sentiment. Bring the honest read, including when a tactic is visible but not moving anything. What We Look For Campaign mindset: You think in arcs rather than announcements, built around the forces that actually shape the public conversation, and you know it’s landing when others start making the argument without you. Media relationships and craft: 12+ years in communications, with real relationships across policy, business, and tech media, and a track record running complicated press strategies end to end, including complex or sticky situations. Policy communications experience: You’ve run communications on policy issues, whether in advocacy, regulatory affairs, a political campaign, or a public affairs practice. You understand how an issue actually gets decided, who moves it, and how long it takes. A connector: You keep relationships across the worlds you work in and put people together because it’s useful to them, not only when it serves you. Proactive instinct: A bias for creating the story rather than chasing it, an eye for using moments others create, and the tenacity to stay with a good idea past the first no. Appetite for a complicated subject: You don’t need a credit background. You need to get deep on underwriting, disclosure, and the credit system, and then explain it in plain language. Sharp, persuasive writing: The ability to build an argument that carries, clear, accurate, and convincing to someone who starts out skeptical. Sound judgment: Steadiness in high-stakes, high-visibility moments, and the discipline to act quickly without putting trust at risk. Collaborative partnership: Strong working relationships across Comms, Brand, Public Affairs, Legal, and Marketing, and the desire to make other people’s work better and not only your own. Belief that transparency is an advantage: You think clarity and accountability are brand advantages, not compliance requirements. While Affirm is a remote-first company, the nature of this position requires candidates to be based in New York City or Washington, DC (or the surrounding area), or be willing to relocate to either location before their start date. Pay Grade - M Equity Grade - 10 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (NY, NJ, CT) per year: $185,000 - $245,000 USA base pay range (all other U.S. states) per year: $164,000 - $224,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Madrid, Spain; Barcelona, Spain Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities As Enterprise Account Manager for Spain , you will own a defined portfolio of TeamViewer’s existing enterprise customers in the Spanish market, focusing on accounts spending €10K or more in annual recurring revenue . You will be the primary commercial owner of your accounts, responsible for developing strategic customer relationships, driving renewals and identifying opportunities to expand TeamViewer’s footprint. You will own your account strategy and commercial forecast, working closely with customers and internal teams to protect and grow recurring revenue. This is a farming-focused role . New-logo acquisition sits primarily with our Account Executive team, while your focus will be on developing the customers we already have through retention, renewals, cross-sell and expansion. What you will do Own a portfolio of up to 40 enterprise accounts at €10K+ ARR , with accountability for retention, renewals and expansion. Build and maintain strategic account plans for key customers, including stakeholder maps, renewal timelines, adoption status, expansion opportunities and potential risks. Proactively manage renewals across your portfolio, engaging customers well ahead of contract end dates, developing a clear value narrative and negotiating commercial terms, including multi-year agreements. Identify, qualify and close expansion opportunities across additional seats, products and use cases through a consultative, solutions-focused approach. Build trusted relationships across multiple levels within customer organisations, engaging IT decision-makers, business stakeholders and senior leadership. Maintain an accurate weekly forecast covering renewals and expansion opportunities, with clear stages, next steps and expected close dates in Salesforce. Take ownership of qualified opportunities handed over from the Enterprise Account Specialist team as customers grow into the enterprise segment, while ensuring smaller opportunities are routed appropriately. Partner with Enterprise Solution Engineers on technical validation and solution design, and collaborate with Customer Success and Support to resolve issues that may put customer retention at risk. Work effectively with partners, distributors and resellers on customer opportunities procured through the channel. Bring customer and Spanish market insights back to Product, Marketing and leadership, and contribute to customer references, case studies and events. What Success Looks Like Gross and net revenue retention at or above target across your portfolio. Achievement of your expansion target, supported by a healthy and accurately forecast pipeline. Every strategic account has an up-to-date account plan and a clearly understood renewal path, with risks identified early and proactively managed. Strong relationships with decision-makers and influencers across your key enterprise customers. Clean handovers and collaboration between Account Executive, Enterprise Account Specialist, Customer Success and technical teams, ensuring opportunities and customer needs do not fall between roles. What you will bring 3+ years of experience in enterprise account management, renewals or customer-facing sales focused on existing customers, ideally within SaaS, software or technology. A proven track record of retaining and expanding an existing book of business against commercial retention and growth targets. Experience owning commercial renewals and identifying and closing upsell and cross-sell opportunities within enterprise customers. Strong commercial and negotiation skills, including experience navigating procurement processes and structuring agreements within mid-sized and large organisations. A consultative, solutions-focused sales approach with the ability to understand customer challenges and connect technology solutions to business value. Confidence engaging a range of stakeholders, from operational and technical contacts through to senior decision-makers and executives. Strong account-planning and stakeholder-mapping skills, with the ability to develop relationships across complex customer organisations. A disciplined approach to forecasting, pipeline management and CRM hygiene, ideally with experience using Salesforce. Fluency in Spanish and English, both written and spoken , with the ability to conduct customer and internal conversations confidently in both languages. Excellent communication, presentation and relationship-building skills. An entrepreneurial mindset with the ability to take ownership, work independently and succeed in a rapidly changing, international environment. What we offer Onsite onboarding in our HQ office for an optimal start. Great compensation and benefits packages, including a company achievement bonus or sales bonus and regular salary reviews. Premiums for the private pension plan (BAV) topped up to the maximum amount by TeamViewer. Public-transport-friendly offices. Option to lease an e-bike in Germany. Special terms for local gyms. Access to the Corporate Benefits platform with a wide range of discounts. Regular team events and company-wide celebrations. An open-door policy, no dress-code rules, frequent All Hands and Leadership Lunches. Hybrid working and flexible working time. Work From Abroad Program allowing up to 40 days of work outside your contracting country. We celebrate diversity as one of our core values. Join and help drive one of our C-A-R-E initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: New York; United States ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs is building one of the world's fastest-growing AI companies - and we're looking for a GTM Recruiter to partner with our Revenue org. You'll run full-cycle recruiting across our high volumes roles, partnering with leaders across our Sales Development, Corporate, Mid-Market, and Partnerships team to hire world class talent. This isn't a conventional recruiting role. You'll work alongside GTM leaders to shape role strategy, design world class candidate experiences, and close exceptional talent across North America. You know what great looks like in a Revenue org - whether from building GTM teams at exceptional tech companies or from your own experience exceeding hiring goals. This role is centered around high ownership, making data driven decisions, and building hiring processes and pipelines that scale. WHAT YOUR DAY MIGHT LOOK LIKE - Full-cycle recruiting for a broad range of GTM roles including Sales Development Representatives, Account Executives, and Revenue Partnerships. - Partnering closely with GTM leadership to refine role requirements, set hiring strategy, and identify key success signals that elevate quality of hire. - Designing and managing candidate pipelines with a focus on efficiency, transparency, and a white glove, high touch experience. - Acting as a trusted advisor to hiring teams, providing market insights, role benchmarks, and data-driven recommendations. - Representing ElevenLabs externally - every interaction with candidates is an opportunity to bring our brand and values to life. REQUIREMENTS - Full-cycle GTM recruiting experience for a high growth startup, with a strong track record closing quota-carrying roles across Sales roles. - Able to manage high volume and complex searches across multiple priorities without sacrificing quality or urgency. - Strong partner to hiring leaders - you influence with clarity, data, and operational rigor. - Exceptional communicator - you craft compelling role narratives and deliver a high-touch experience for candidates and stakeholders alike. - Preference for this role to be based in New York City. LOCATION This role is remote-first, so it can be executed from anywhere, with candidates based in New York City strongly preferred. If you prefer, you can work from our New York office. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our Product organization. Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners,  anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence. But the heart of the job is more creative and will require you to find ways to connect the rest of the company to some of the most consequential and least visible work at Anthropic, and making the line between that work and our mission clear and strong. Product is the bridge between what our models can do and what our customers’ needs today. Capabilities are improving constantly, and priorities shift as the models improve, and launches can come together very quickly as a result. For much of the company, it can be hard to keep up with what's shipping, what's changing, and why it matters. Your job is to help people make sense of that pace by understanding the work, and the people doing it, well enough to tell its story credibly, and to help its leaders communicate with clarity and candor as the company scales. Responsibilities Own the internal communications strategy for your portfolio, becoming an expert in the team's work and a trusted member of its leadership team Serve as a hands-on advisor to executives - help them think through what to say and when, draft communications in their voice, and give them honest counsel, especially in moments when that’s challenging or uncomfortable. Translate deeply technical work into narratives that land with employees across every function, without losing the substance Get creative about how you connect people to the work - don't default to creating a slide deck when a demo or something no one has tried yet would land better Anticipate communications needs before they arrive (e.g. launches, incidents, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them Plan and execute internal fora like all-hands and AMAs with operational excellence Exercise sound judgment with sensitive material, especially where security work requires care about what is shared, with whom, and when Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums You may be a good fit if you Have 8–12 years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations) Are an exceptional writer with a particular talent for distilling technical decisions and cross-functional projects into simple, compelling narratives, and can write convincingly in someone else's voice Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear Can embed credibly with engineers, PMs, and researchers. You are curious about how technical systems work, ask good questions, and earn the trust of people who may be skeptical of comms by default See the big picture and are able to connect individual team updates to company strategy and mission Have a keen eye for organizational culture and can recognize authentic moments worth amplifying Strong candidates may also Have experience communicating about product ,engineering, security, infrastructure, or other  technical domains Have worked at AI companies, frontier tech companies, or other organizations where the technical work moves faster than most people can follow Have built or run internal communications programs during periods of rapid organizational growth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston Office Workplace: Hybrid OUR STORY Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. ROLE OVERVIEW We're looking for a Senior Account Manager to join the Events & Tradeshows team, owning our relationship with two flagship enterprise accounts. This role owns strategic customer relationships and serves as a trusted advisor throughout the customer's journey with Pointr — partnering closely with customers and internal teams to drive adoption, demonstrate measurable value, support renewals, and identify opportunities for long-term growth. This is a highly collaborative role for someone who enjoys building executive relationships, solving complex customer challenges, and helping customers achieve meaningful business outcomes. Occasional travel to client sites every 2 months. WHAT YOU’LL DO - Own a portfolio of enterprise customer accounts, building strong relationships and driving long-term success. - Serve as the primary customer partner for adoption, value realization, renewals, and account growth. - Develop account strategies that align customer goals with Pointr's solutions and capabilities. - Build compelling value narratives by connecting product adoption and outcomes to business impact. - Identify opportunities for expansion by understanding customer needs and introducing relevant products and capabilities. - Lead executive business reviews and strategic account discussions with senior stakeholders. - Proactively identify account risks and develop action plans to improve customer health. - Coordinate cross-functional teams including Marketing, Pre-Sales, Project Management, Product, Analytics, and Finance to deliver exceptional customer experiences. - Partner with internal stakeholders to ensure successful delivery and continued customer growth. WHAT SUCCESS LOOKS LIKE - First 90 days: build genuine rapport with your accounts, and develop a clear understanding of their roadmaps and where Pointr fits into them. - 6 months: measurably improved engagement on both accounts, the renewal secured, and expansion conversations underway. - 12 months: fully embedded with your accounts: they're set up for growth, and the relationship runs smoothly without needing to be chased. WHAT WE SEEK - 6–10+ years of experience in enterprise account management, customer success, partnerships, or enterprise sales within complex B2B environments. - Experience managing strategic enterprise accounts within SaaS, technology, or platform-based businesses. - Proven ability to build trusted relationships with multiple stakeholders, including executive-level customers. - Experience supporting renewals, expansions, and customer growth initiatives. - Strong understanding of customer value, commercial outcomes, and account strategy. - Excellent communication and relationship-building skills. - Ability to collaborate effectively across technical, commercial, and operational teams. - Strong organizational skills with the ability to manage multiple priorities. - Professional fluency in English, both written and verbal. PREFERRED QUALIFICATIONS - Experience in enterprise SaaS, location technology, events, hospitality, or venue technology. - Experience managing complex customer implementations or multi-team delivery environments. - Familiarity with CRM, customer success, and project management platforms such as Monday or Jira. - Bachelor's degree preferred or equivalent professional experience. WHAT WE OFFER - A supportive, kind (no-ego), and smart team - International environment and inclusive culture - Competitive base salary, attractive stock options, and uncapped renewal commission - Private health care (75%) and Dental - Company-sponsored parental leave - 18 days PTO, plus sick time + 12 holidays per year - 401(k) retirement scheme COMPENSATION Base salary range: $120,000–$150,000 + $25-$50k bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave. Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us. #LI-HYBRID Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.   WE SUCCEED TOGETHER Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback. We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US New York, US San Francisco, US About the Role The Developer Platform is the fastest growing set of products in Cloudflare. As part of our explosive growth, we are looking for a Principal, Customer Strategy & Storytelling to establish, scale, and architect the stories we tell about the Developer Platform inside and outside the company. This is a high-impact, foundational individual contributor role within Developer GTM. You will unearth compelling customer transformations, translate complex technical breakthroughs into magnetic narratives, and architect programs that showcase the value of Cloudflare’s developer platform and AI infrastructure to both internal teams and the global ecosystem. As an early member of this team, you will have the autonomy to experiment, to learn what resonates, and to establish scalable operating rhythms and success metrics. Your work will showcase the value of Cloudflare's developer platform and AI infrastructure both internally and to the global ecosystem. Responsibilities Narrative Creation: Identify and develop compelling customer stories demonstrating how Cloudflare’s Developer Platform delivers transformational, measurable outcomes for cutting-edge startups and global enterprises. Build repeatable frameworks for customer identification and story development.Marketing Partnership: Partner with Marketing to bring customer stories to life through long form content, campaign materials, thought leadership, executive presentations, and novel channels. Sales & Partner Enablement: Create the first draft of robust enablement assets for technical sales organizations, sellers, and partner networks. Once we see that our stories equip teams to accelerate sales, you will hand off and support. Bridging Audiences : Showcase our best technical wins authentically to developer communities while simultaneously translating those into narratives for commercial impact for enterprise buyers and executives. Advocacy & Ecosystem Building : Cultivate trusted relationships with strategic customers, executive sponsors, and account teams to build a thriving network of customer champions who amplify Cloudflare's product story. Strategic Insights : Surface emerging customer use cases, customer trends, and strategic insights to inform business strategy. Impact & Measurement: Measure program effectiveness through customer advocacy participation, storytelling adoption, and commercial impact. What Success Looks Like First 30 days: Establish key relationships, consume an inordinate amount of content about our customers and existing stories, identify a few priority narratives. You’ve shipped your first customer story. First 6 months: Translate and distribute your first stories across internal and external channels. Launch a repeatable customer storytelling motion across DevGTM, including the cross-functional processes for identification and engaging account teams. We are hitting a new level of narrative (this is not a case study factory) and telling the story in novel ways. You’ve shipped a way for customer stories to be easier to find for our field teams, and they hit their goals faster because of it. First year: Build a scalable customer engagement and storytelling capability that is measurably supporting Dev GTM’s growth. Your partnership is sought after, because it has created such compelling narratives through our field teams, owned channels, and executive voices that our program makes waves in the AI ecosystem. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Customer Experience : 8-10 Years Experience in Customer Success, Customer Strategy, Strategic Account Management, or Customer Marketing. Customer Presence. Excellent internal and external relationship building and stakeholder management. Program Builder. Demonstrated experience working cross functionally to deliver results. Proven success building new programs and processes in fast-growing organizations. Technical Fluency: 5+ Years experience working on developer-first products with a highly technical customer base. Comfort working with that audience, telling their stories. An instinct for what will “hit” on Hacker News paired with commercial acumen for enterprise buyers. Storytelling Excellence: Exceptional one-to-many (writing, communication, decks) and one-to-one (stakeholder management) communication skills. Entrepreneurial Mindset: Comfort navigating ambiguity and driving initiatives independently. A love of the chaos and comfort doing unscalable things. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $164,000 - $200,000 For NYC based hires: Estimated annual salary of $156,000 - $190,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Head of Video to develop and direct video for our Content & Social (C&S) roadmap. You’ll bring original ideas, build recurring formats, and turn briefs into stories that work for our audience and channels. You’ll primarily develop concepts, write, creatively direct shoots, and guide the editor, with accountability for the work from briefing through delivery. You’ll be one of the first two hires in a dedicated C&S creative pod, alongside a Video Editor & Shooter. The pod sits within HCS for creative leadership, craft, and brand standards, while the C&S roadmap determines its workload and priorities. Broader HCS projects are resourced separately. You’ll work directly with C&S leads every day, from briefing through final review, translating the message, channel, and timing into a clear creative approach. You’ll partner closely with creative producers to bring your vision to life. You’ll retain overall narrative responsibility, guide the editor’s work, and bring together feedback to deliver finished assets that meet the brief and Harvey’s creative standards. The Work You Will Support The initial planning mix for the pod includes: - Supporting 1–3 recurring series each month, including executive content. - Covering 2–3 events per month and shaping the resulting footage into content for our channels. - Creating product videos with Content & Social, Product Marketing, and HCS members, including a steady drumbeat of feature videos, explainers, use cases, and demonstrations beyond launch. Recurring series will generally have longer planning cycles. Event and product launch work often needs a turnaround of one to two weeks. You’ll agree scope and priorities with C&S, accounting for capture, editing, reviews, and available production support. For product launches, the pod owns the assets on the C&S roadmap. Larger campaign and demo productions remain with the relevant HCS teams; you’ll coordinate messaging, footage, and delivery handoffs so the work connects. WHAT YOU'LL DO Creative Concepts and Recurring Formats - Proactively pitch social concepts and recurring formats that serve the C&S roadmap. Build a consistent body of work with a clear audience, purpose, and point of view. - Turn briefs into creative treatments, scripts, interview approaches, and capture plans. Establish the message, hook, narrative structure, channel versions, and timing before production. - Make deliberate choices about pacing, length, visual style, and format. Use audience response and performance insights with C&S to improve the work over time. Writing and Shoot Direction - Own narrative development and write scripts, story outlines, and interview questions. Work with copywriting support, when assigned, on concepts, scripts, interview preparation, and paper edits while retaining overall narrative responsibility. - Shape each shoot’s creative direction, including subjects, visual references, scenes, shot priorities, and coverage needed for the edit. Partner with the Video Editor & Shooter on practical capture plans. - Direct on set and prepare executives, customers, and other non-professional talent to give natural, specific answers. Guide framing, lighting, and performances in service of the story. - Partner with creative producers and external production companies to scale production up or down based on each project’s scope, budget, and creative needs, while maintaining a clear creative vision and Harvey’s standards. - Partner with Product Marketing and subject-matter experts to make product features and workflows clear, accurate, and useful for our audience. Editorial Direction and Delivery - Guide the editor from selects and assemblies through finished assets. Shape story, hooks, sequencing, pacing, sound, and finishing with clear, actionable feedback. - Stay accountable through delivery, ensuring the final videos and channel versions meet the brief, agreed timing, and creative standards. Resolve competing feedback and flag decisions that affect scope or deadlines. - Align review points early and incorporate both teams’ feedback: C&S owns approvals for content and platform fit, while HCS owns approvals for creative execution, craft, and brand standards. Team Leadership and Production Partnerships - Lead and mentor the Video Editor & Shooter and any assigned creative partners. Set clear expectations, provide thoughtful feedback, and support their development. - Partner with [named production owner to confirm], who owns scheduling, vendors, budgets, and production logistics. Provide creative requirements and agree production needs early. - Plan workload with C&S and the production owner to protect editing capacity. Recommend freelance, copywriting, or production support when scope exceeds the pod’s capacity; brief and creatively direct those partners. WHAT YOU HAVE - 10+ years of experience in video, filmmaking, or creative direction, with demonstrated experience consistently creating and delivering social content. - A portfolio showing original concepts, strong writing and storytelling, and sound judgment around hooks, pacing, formats, and audience response. - Experience developing and improving recurring series, with clear examples of how audience insights informed creative decisions. - Proven ability to translate briefs into scripts, interview approaches, capture plans, and finished assets that meet the message, channel, and deadline. - Experience directing professional shoots and working with executives, customers, and non-professional talent. - Strong editorial judgment and the ability to guide editors with precise feedback on narrative, pacing, sound, and finishing. - Experience leading creative talent and external partners, balancing planned programming with shorter production timelines and realistic team capacity. - Clear communication and the ability to align stakeholders, explain creative decisions, and remain accountable through final delivery. Nice to Have - Experience on an in-house content or social team at a growing technology, SaaS, or B2B company. - Experience making product demonstrations and complex professional subjects accessible through video. - A network of freelance editors, writers, and production partners, and an interest in AI and the legal industry. Portfolio Please share relevant finished social videos and identify your specific contribution, collaborators, and turnaround time for each. Include an example of a recurring format you developed or improved, explaining the changes and what you learned from audience response. Selected scripts, treatments, interview plans, or paper edits should show how your ideas developed into the final work. COMPENSATION $207,900 - $285,900 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team. Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap. This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ. The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction. Who You Are An orchestrator, not a bottleneck. You create the conditions for senior experts to influence the organization instead of routing their work through yourself. Technically credible. You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up. A clear communicator under pressure. You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence. A systems thinker. You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case. Comfortable influencing without authority. Much of what this role must accomplish depends on teams you don't own. Effective remotely. You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap. A developer of senior talent. You are energized by growing people who are already very good, and you give direct feedback. Your Opportunity: Technical Excellence Team Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters. Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work. Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints. Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate. Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade. Global Escalations Practice Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence. Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required. Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director. Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document. Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate. Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer. Driving Change Across the Organization Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data. Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change. Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity. Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it. Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope. Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested. Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls. Leadership & People Development Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function. Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters. Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts. Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification. Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives. Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit. What You'll Need: 8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management. 3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred. Hands-on experience running an escalation practice or program, including process design and cross-functional coordination. Demonstrated ability to influence product and engineering priorities using support and escalation data. Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution. Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment. Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly. Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly. Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level. Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Able to work in a hybrid/on-site capacity at our office in Columbia MD. Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams. Occasional travel as required for team, customer, and cross-functional engagements. Flexibility to perform other duties as deemed necessary by management. And Ideally: Cybersecurity or adjacent enterprise security SaaS experience. Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat. Product Management or program management exposure. Familiarity with AI-assisted support workflows and their governance. Experience supporting FedRAMP or other regulated environments. #LI-Hybrid #LI-MM1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $130,000 — $173,333.33 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Japan; Tokyo; Korea; APAC; Singapore Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About The Role Help bring Cohere's enablement strategy to life for our field teams in APAC. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales. Key Responsibilities - Own enablement programs from design through rollout, measurement, and iteration - Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle - Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions - Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI - Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning) - Build certification paths that accelerate new seller productivity across regions and cultures - Maintain and evolve the enablement content platform to ensure global adoption - Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output - Work directly with field leadership on joint calls, deal coaching, and in-market visits - Translate field insights into updated content, playbooks, and qualification guides - Keep sellers current on product lineup, competitive positioning, and use-case narratives - Balance live training, program management, and strategic planning across time zones - Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership QUALIFICATIONS - 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred) - Experience supporting multi-region sales organizations with cultural/time zone awareness - Proven ability to design and ship programs from scratch - AI-fluent with track record of scaling enablement using AI tools - Field-oriented approach—you thrive on direct deal reviews and coaching - Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce). - Clear communication across all levels (reps to leadership) - Comfort with ambiguity and building in fast-paced environments - Bachelor's degree or equivalent experience NICE TO HAVE - Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation) - Enterprise software sales experience - Sales enablement/instructional design certification - Hyper-growth enablement scaling experience - Additional regional languages   FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: London POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a Sales Manager to accelerate EMEA Business Growth. The Impact You’ll Make Incode is building out a unified Sales Director structure across our EMEA /APAC commercial team. This is not a role for someone who manages a steady-state team - it is for a leader who drives pipeline from the front, activates their team to perform at a higher level, and owns a meaningful portion of Incode's EMEA/APAC revenue growth. What You’ll Own & Drive Generate Pipeline Own the pipeline number for your team - not just the bookings number. Pipeline generation is a non-negotiable part of this role Build and run a multi-channel outbound motion across your team - cold outbound, partner-sourced, event-driven, and expansion-led Be in the field with your reps - on calls, in accounts, and in rooms where deals get made Develop and refine outreach messaging, sequences, and targeting in collaboration with Marketing and RevOps Activate Your Team Run weekly pipeline reviews, 1:1s, and deal coaching sessions that move opportunities forward - not just status updates Identify and close performance gaps quickly - whether skills-based, motion-based, or territory-based Build onboarding and ramp plans so new AEs reach productivity in under 90 days Foster a culture of accountability, urgency, and continuous improvement - where average is not acceptable Own Enterprise and Strategic Accounts Personally engage on your team's largest and most strategic opportunities - as coach, executive sponsor, or co-seller Build relationships with C-level and senior stakeholders at key accounts in financial services, fintech, healthcare, and gaming Partner with Solutions Engineering, Customer Success, and Professional Services to navigate complex enterprise deals Drive multi-year, multi-product deal structures that maximize revenue and minimize churn risk Drive Results Own your team's quota attainment, pipeline coverage ratio, and forecast accuracy week over week Report to VP of Sales with clean, accurate forecasts - no surprises Collaborate across the three Sales Director structure to share what's working and raise the floor for the whole EMEA team Your Background 5-8+ years of B2B SaaS sales experience, including at least 2-3 years managing a quota-carrying AE team Track record of driving pipeline generation with a “Value Based Selling” approach - not just closing what comes your way. You know how to build top-of-funnel Experience selling into at least one of Incode's core verticals: financial services, fintech, healthcare, gaming, or government Enterprise deal experience - you have navigated complex, multi-stakeholder deals with 6+ month sales cycles MEDDPICC, “Value Framework & Command of the Message” knowledge are considered an advantage Strong coaching instincts - you can diagnose why a rep is underperforming and fix it, not just escalate it Metrics discipline - you know your pipeline coverage ratio, conversion rates by stage, and AE activity metrics without needing to look them up Comfort in ambiguity - Incode is still building its EMEA commercial infrastructure. You will help build it, not inherit it Why Incode? Mission with Meaning - Shape how billions of people prove identity - safely, simply, and ethically. Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy - Operate like a founder with the resources of a unicorn. Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

If you thrive at the intersection of cutting-edge technology, commercial strategy, and storytelling, this is a pivotal role where you will own: • Positioning & Messaging: Define the narrative for advanced AI solutions.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Abu Dhabi, UAE About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. We’re looking for a versatile writer who can turn complex ideas into clear, compelling content, build campaign stories that strengthen our brand, and use AI thoughtfully to improve research, writing, and delivery. You’ll work closely with product, marketing, design, and localization teams, bringing strong editorial judgment and a collaborative approach. Key Responsibilities Develop campaign stories and messaging. Create original campaign narratives that align with our brand narrative, messaging frameworks, and marketing goals. Carry the core idea consistently across channels. Maintain our tone of voice and uphold brand guidelines. Apply and help maintain tone-of-voice guidance, enforce brand and editorial standards, and help teams use them consistently. Write clear, compelling copy across formats. Create content for websites, landing pages, social media, email campaigns, system communications, UX/UI, Help Center articles, and knowledge base entries. Adapt the writing to each audience, channel, and purpose. Make complex products easy to understand. Turn product logic, workflows, and technical information into accurate, useful messaging for everyday users and experienced traders. Edit and improve existing content. Strengthen clarity, consistency, tone, and positioning while preserving intended meaning, product accuracy, and approved claims. Work closely with cross-functional teams. Partner with Product Managers, Project Managers, UX designers, marketers, subject matter experts, and localization teams to clarify briefs, resolve feedback, and deliver content that works in its final context. Use and improve AI-supported workflows. Apply AI to research, drafting, editing, and content optimization. Test new AI tools and skills, maintain shared prompt libraries, and document useful approaches while checking accuracy, quality, and brand alignment. Keep work moving and teammates informed. Manage competing priorities, communicate progress and blockers promptly, respond constructively to feedback, and stay closely aligned with collaborators through delivery. Key Requirements Relevant experience and education. 3+ years of experience in copywriting, journalism, UX writing, research, PR, communications, brand marketing, or a closely related field, with clear evidence of strong writing and editing skills. A Bachelor’s degree in Creative Writing, Journalism, Advertising, Marketing, English, Communications, Social Sciences, or a related field. Excellent English writing and editorial judgment. Ability to write clear, engaging, accurate English, adapt tone and structure to different formats, and explain complex ideas without losing meaning. Hands-on AI fluency. Practical experience using AI for research, writing, editing, and content optimization—not just basic prompting. Ability to test new AI tools and skills, evaluate outputs, and build and maintain reusable prompt libraries and workflows. Sound judgment about fact-checking, confidentiality, and when human review is needed. Brand and campaign thinking. Ability to turn a brief into a clear campaign story, connect it to broader brand messaging, and apply tone-of-voice and brand guidelines consistently. Product understanding and versatility. Ability to interpret product requirements documents (PRDs), understand workflows and user journeys, and translate technical or product information into clear, structured content across marketing, product, and support formats. Strong delivery and stakeholder management. Ability to work independently, prioritize multiple projects, and deliver under tight timelines. Clarify requirements early, flag risks promptly, and keep stakeholders aligned when priorities change. A team-first approach. Be receptive to feedback, willing to revise your work and learn from others, and focused on the best result for the team rather than defending your own draft. Bring humility, respect, and shared ownership to cross-functional work. Responsive, proactive communication. Respond promptly, ask questions when context is missing, share progress and blockers early, and stay close to teammates and stakeholders so work does not stall or drift out of alignment. Nice to Have Additional language skills. Proficiency in Chinese or other languages, including the ability to work with source materials and stakeholders in those languages, would be an advantage. Industry knowledge. Experience in cryptocurrency, fintech, broader technology, or traditional finance. Process thinking and an automation mindset. Ability to spot repeated work or handoff problems and suggest practical improvements, reusable templates, or simple automations. Strategic and brand-building work. A portfolio or work samples showing campaign concepts, messaging frameworks, or brand-building ideas brought to life across multiple platforms. Agency or broader creative experience. 2+ years of agency experience or equivalent creative-industry experience across digital, social, and long-form content. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Sydney, New South Wales, Australia, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Field operations is where strategy meets execution at Fivetran + dbt Labs. This senior role sits at the heart of how our APJ go-to-market engine is planned, measured, and improved, partnering directly with regional sales leadership to shape where we play, how we allocate capacity, and how we turn pipeline into revenue. You will own the operating cadence that keeps the region on plan and the analysis that turns performance data into the decisions leadership acts on. This is a role for someone who wants to shape how a high-growth business is run, not just report on it. You will operate with real autonomy: bringing rigour to how we plan, sharpening the weekly rhythm of the business, and building the processes that let APJ scale. If you think commercially, act like an owner, and want a seat close to where the decisions get made, this is for you. This is a full-time position based out of either Singapore or Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You'll Use Clari, Salesforce, Omni, Looker (or similar BI tools such as Tableau, Hex), SQL/SOQL, advanced spreadsheet modelling and presentation skills (Google suite), Claude, ChatGPT, Gemini and other market leading ai tools What You'll Do Strategy and go-to-market planning Contribute to and, over time, own core GTM planning cycles across quota setting, territory design, and financial / capacity planning, in partnership with sales leadership and finance. Translate top-down targets into workable, bottoms-up plans that reps and managers trust. Business reviews and insight Prepare and drive QBRs and other business reviews, turning data into a clear narrative of what’s working, what isn’t, and what to do next. Go beyond reporting: surface the “so what” and translate insight into concrete, owned actions. Running the day-to-day Lead the weekly operating rhythm: forecast calls, pipeline reviews, and inspection of deal health and hygiene. Keep the leadership team on top of the number with accurate, timely, decision-ready analysis. Process and systems Improve the machine, not just run it. Build scalable, repeatable processes where none exist and remove manual, error-prone work. Act as a power user of our core stack (Salesforce, Omni, Looker) and raise the bar on data quality and pipeline hygiene across the region. Put AI to work in the operation: find practical ways to automate analysis, accelerate reporting, and sharpen decision-making, and help the wider team adopt what works. Skills We're Looking For Proven experience in a sales, revenue, or field operations role in a high-growth B2B SaaS or technology business, with comfort building the first version of something where no process exists in a fast-moving environment. Hands-on command of GTM planning components (quota, territory, and financial / capacity planning), even if you haven’t yet owned all three end-to-end. Strong analytical toolkit: advanced spreadsheet modelling, fluency in a BI tool (Omni, Looker, Tableau or similar), and comfort working directly in a CRM (Salesforce). SQL is a strong plus. A track record of turning data into insight into action: you tell the story, not just build the report Genuine commercial and SaaS acumen: pipeline coverage, conversion and win rates, forecasting, ARR and retention are second nature Ability to influence senior stakeholders without authority: you can move sales leaders, finance and marketing and other cross functional partners without managing any of them. A clear point of view on the role AI can play in a modern GTM engine, backed by practical examples of how you have already built skills and applied it to your own work, not just theory Bonus Skills SQL/SOQL and experience working with a modern data stack (dbt itself a plus). Experience supporting a multi-country region across markets and segments. Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, New York, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Principal Partner Solutions Architect (GSI) to be Fivetran + dbt Labs' global technical advisor to our priority Global Systems Integrators (GSIs) — comfortable operating at executive level, leading the conversation, and directing execution of the joint business plan by combining technical depth with business insight. You are the ecosystem peer to the GSI's lead architects and delivery leads. You will own the technical capability, overarching solution architecture, and multi-year bets of the GSI partnership you support. This role partners closely with the global alliance leads for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across regions and countries. Functionally, the role sits at the intersection of field engineering, product management, and partnerships. Your closest counterparts are the GSI's practice and delivery leadership, the regional Partner Solutions Architects and Partnerships teams who run the day-to-day motion, and product managers across both Fivetran and dbt Labs. Operating at the Principal level, you will report directly to the Global Head of Partner Solutions Architecture. This is a full-time position based in the US. What You’ll Do Build a trusted advisory relationship with priority GSIs and engage with their senior technical stakeholders and practice leads to secure multi-year technology bets with Fivetran and dbt Labs. Own the joint technical narrative and capability messaging for the combined Fivetran + dbt Labs platform as it applies to this GSI's delivery practice — reference architectures, integration patterns, and the joint value story their consultants use with mutual customers. Provide domain expertise around modern data platforms and enterprise technology, and effectively promote Fivetran + dbt Labs with partners, at conferences, and online. Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement complete solutions for complex GSI mega-agreements. Maintain a single, current view of integration state, gaps, and opportunities across the combined platform (ingestion, transformation, semantic layer, catalog/metadata, agent and MCP interfaces) as it affects this GSI's delivery methodology, and collaborate with Product to drive the right outcomes. Co-develop intellectual property with GSI partners — enterprise-grade, replicable joint solutions and accelerators built with product management and technical teams — and evangelize that IP with partners, customers, and the field to drive adoption. Run the standing technical cadence with the GSI's practice and delivery leadership as their primary technical counterpart. Drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements. Partner with the regional Partner Solutions Architects and Partnerships organization so the global GSI relationship turns into regional execution, and so they can run the motion without you in the room. Travel to partner and customer sites, conferences, and other related events as needed. Skills We’re Looking For Direct experience with technology and/or systems integrator alliances, or having sat on the delivery/practice side of a GSI or similar consulting organization — with a track record of shaping and scalingtechnical partner GTM. 10+ years of experience as an enterprise/solutions architect or in an equivalent customer- and partner-facing role. Fluency across the modern data stack (ingestion, transformation, orchestration, warehouses/lakehouses, semantic layers, catalogs, BI, and the agent/MCP layer) and the ability to explain how the pieces fit for a systems integrator's delivery practice. A demonstrable understanding of how GSIs operate, build, deploy and monetise Intellectual Property with technology partners. Experience engaging with, and presenting to, senior technical stakeholders and executive leaders, with the business acumen to translate technical solutions into partner and customer value. Experience with modern AI paradigms, generative AI, and data technologies, including experience evaluating and reviewing technical solutions. Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led mega-agreements. Ability to deliver results and work cross-functionally to position and orchestrate joint solutions spanning multiple products Bonus Skills​ Verticalized knowledge of data and analytics technology solutions, with the ability to learn and work with new and emerging tools, methodologies, and platforms. Experience with structured enterprise architecture practices, hybrid deployments, and on-premise-to-cloud migration roadmaps. Ability to influence product roadmap: gathering requirements from a partner, building a prioritization case, and getting it accepted by product leadership. Hands-on experience with dbt and with Fivetran. Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $239,446.04 — $332,562.90 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, USA Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Senior PR Manager, Financial Communications to help shape how the financial community understands our business, corporate strategy, investment thesis, and competitive positioning. This role will sit within Communications and work closely with Investor Relations, Corp Dev, Legal, and executive leadership. You will translate business priorities and investor questions into clear external narratives, build trusted relationships with business and financial press, and create meaningful coverage opportunities around the company’s growth, market position, and financial milestones. This is a hands-on media relations role for someone who understands how financial and business reporters think, enjoys building relationships with press, and can operate effectively in a fast-moving technology environment.   What you'll do: - Develop communications strategies that strengthen understanding of Higgsfield’s corporate strategy, investment thesis, competitive positioning, and growth story. - Cultivate and strengthen relationships with business and financial press, generate coverage opportunities, and manage day-to-day media relations. - Translate investor and business priorities into external communications that help address gaps in market understanding and reinforce Higgsfield’s strengths. - Generate executive media and positioning opportunities and support preparation for media and external engagements, including briefing materials, talking points, Q&As, prepared remarks, and amplification plans. - Partner closely with Investor Relations, Corp Dev, Communications, Legal, and executive leadership on major financial and corporate announcements. - Help shape storytelling around Higgsfield’s expanding market opportunity and long-term growth potential. - Advise on high-stakes media situations, including sensitive financial stories, leaks, and fast-moving press inquiries. - Stay close to business and financial reporters and understand what matters to them before bringing opportunities to executives.   Requirements: - 7+ years of experience in corporate communications, financial communications, public relations, or a related field. - Experience at a high-growth B2B SaaS or technology company. - Previous experience at a leading financial or corporate communications agency - Strong experience working directly with business and financial press. - Demonstrated experience developing corporate or financial narratives and translating complex business topics into clear external messaging. - Experience working in-house at a technology company, ideally with exposure to a publicly traded company or similarly sophisticated financial communications environment. - Strong media relations skills and a track record of building trusted reporter relationships. - Experience supporting executives in high-stakes media or external engagements. - Strong judgment and the ability to operate effectively around sensitive or fast-moving company news. - Excellent writing, messaging, and verbal communication skills. - Strong cross-functional collaboration skills, including experience partnering with Investor Relations, Finance, Legal, or executive teams. - Must be based in San Francisco and comfortable with a highly hands-on, relationship-driven approach to media. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $180,000 - $210,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.